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Surveon CAM13XX Series User Manual

Manual is about: Surveon Camera

Summary of CAM13XX Series

  • Page 1

    Cam13xx series user manual release 1.2.

  • Page 2

    2 all rights reserved © surveon technology 2013 copyright statement no part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, che...

  • Page 3: Revision History

    3 revision history ver version description date 1.0 initial release january 2011 1.1 built-in mic added for cam1320 and ui modified. October 2013 1.2 add new controller icons december 2013.

  • Page 4: Table Of Contents

    4 table of contents copyright statement ......................................................................... 2 revision history ............................................................................... 3 table of contents ......................................................................

  • Page 5

    5 installing activex components in internet explorer .............................. 28 logging out of the system ............................................................ 29 using the help interface .............................................................. 29 3.2. Connecting with an rtsp pla...

  • Page 6

    6 system ................................................................................... 69 microsd card management ....................................................... 69 system status ...................................................................... 69 system log .........................

  • Page 7

    7 copy to group .......................................................................... 99 5.6. Configuration settings ........................................................... 101 download configuration .............................................................. 102 update configuration ......

  • Page 8: Safety Precautions

    8 safety precautions electric shock warning this equipment may cause electric shocks if not handled properly. Access to this equipment should only be granted to trained operators and maintenance personnel who have been instructed of, and fully understand the possible hazardous conditions and the con...

  • Page 9: Chapter 1. Product Overview

    9 chapter 1. Product overview 1.1. Network camera introduction cam13xx series are professional network cameras that use internet protocol (ip) to transmit video streams and control signals over networks. Capable of operating over both lans and wans, they provide a complete budget-conscious remote su...

  • Page 10

    10 1.2. Features and benefits 13xx series ip camera is a cutting-edge digital video transmission device. It can compress and transmit real-time images of outstanding quality using a reasonable amount of bandwidth through a standard tcp/ip network. The following features make this ip camera an outsta...

  • Page 11

    11 dual streaming dual-stream design enables simultaneous support of real-time video monitoring, video recording, or mobile viewing applications which require different resolutions, compression formats and frame rates. Tampering detection this is an intelligent video analytics application available ...

  • Page 12

    12 1.3. Technical specifications model list for cam13xx series cam13xx series cam1300 cam1301 cam1320 2 m h.264 ip camera 2 m h.264 d/n ip camera 2m h.264 ip fixed dome specifications for cam13xx series model name cam1300 cam1301 cam1320 description 2 m h.264 ip camera 2 m h.264 d/n ip camera 2m h.2...

  • Page 13

    13 video control agc (auto gain control), awb (auto white balance), aes (auto electronic shutter), image adjustment video stream dual stream at h.264, mpeg-4, and mjpeg simultaneously bit rate 64k~10mbps, vbr, cbr, controller frame rate and quality intelligent video motion detection, (blocked, redir...

  • Page 14: 2.1. Overview

    14 chapter 2. Hardware overview 2.1. Overview front view for1300/1301 cam1300 cam1301 side view for cam1320

  • Page 15: Rear View For Cam1300/1301

    15 rear view for cam1300/1301 bottom view for cam1320 1 1. Audio in/out 2. Status led indicator 3. Reset button 4. Usb connector 5. Network connector 6. Power connector 7. Ir led 8. Screw hole 9. Microphone.

  • Page 16: 2.2. Dimensions

    16 2.2. Dimensions cam1300/1301 unit: mm (inches).

  • Page 17: Cam1320

    17 cam1320 unit: mm (inches).

  • Page 18: 2.3. Functions

    18 2.3. Functions 1 1. Audio in/out audio in/out are both for 3.5mm jacks. Audio in provides for an external mono microphone. Audio out can be connected to a public address system or an active speaker with a built-in amplifier. A pair of headphones can also be attached. Note: cam1320 does not suppor...

  • Page 19

    19 status led (rear) green shows steady green for normal operation, flashing when the camera is accessed. Note: the status led can be configured to be unlit. Amber steady during startup, reset to factory default or when restoring settings. Flashes every 0.2 sec during firmware upgrade. (on:0.2 sec, ...

  • Page 20: 2.4. Hardware Installation

    20 2.4. Hardware installation installation for cam1300/1301 1. Align the camera stand with the anchor blots and fasten screws to secure the stand on the ceiling. 2. Loosen the lock ring to adjust the desired angle of the camera. 3. Retighten the lock ring after the desired angle is achieved. 4. Conn...

  • Page 21: Installation For Cam1320

    21 installation for cam1320 1. Remove the base plate from the bottom of the camera assembly. 2. Use the anchor blots to mark the desired camera position on the ceiling. Then use the anchor blots as a guide, and cut a hole for wiring purposes if necessary. Align the base plate with the anchor blots a...

  • Page 22

    22 3. Connect the camera to network with the network connector. 1 internet internet 4. Connect the power connector to a power outlet..

  • Page 23

    23 5. The led indicator will blink amber to indicate the boot-up sequence has started. Wait until the led is in a steady green state, indicating the camera boot-up is complete. 6. Loosen the screws on the front holder and adjust the direction of the lens. 7. Lock the front holder. 8. Lock the white ...

  • Page 24: 2.5. Camera Deployment

    24 2.5. Camera deployment cam1300/1301 speaker internet nas ftp email server router router client client amplifier-enabled microphone cam1320 1 internet nas ftp email server router router client client internet nas ftp email server router router client client.

  • Page 25: 2.6. Before You Start

    25 2.6. Before you start please prepare a pc with windows (xp or above) and web browsers installed..

  • Page 26: Network Camera

    26 chapter 3. Connecting to the network camera this section demonstrates how to connect to the network camera through two methods: web browser – a simple web-based interface. Internet explorer is the recommended web browser for use with network cameras, and our examples will be from this browser. Us...

  • Page 27

    27 3.1. Connecting with a web browser obtaining ip address through the ip utility the ip address can be obtained using the ip utility in your product cd: 1. Double click start searchtoolinstall.Exe to begin the utility installation. 2. After the installation is complete, click the auto search button...

  • Page 28: Logging Into The System

    28 logging into the system the following information will prompt for logging in: username – the username for the domain. Default is always admin. Password – the password for the domain. Default is always admin. Click ok. Installing activex components in internet explorer you may be prompted to insta...

  • Page 29: Logging Out Of The System

    29 2. Search for download signed activex controls. Under this heading select prompt and then click ok. 3. Continue installing the active x components. 4. After installing activex, go to tools> internet options> trusted websites> sites and add the ip address of the camera. Logging out of the system l...

  • Page 30

    30 the help manual is organized so that it matches the system menus, with sections corresponding to each settings menu and the live-view window. 3.2. Connecting with an rtsp player connections through rtsp media players such as real player and quicktime player are supported. We will use real player ...

  • Page 31: The Web Interface

    31 chapter 4. Configuration through the web interface camera configurations can be done through web interface and ip utility. **for web interface, please look into this chapter; for ip utility, please refer to chapter 5. Web interface ip utility general basic settings v x user account v x date & tim...

  • Page 32

    32 export/import v x reboot v v camera search x v login v v properties x v delete from tool x v clearing and setting status x v camera group actions x v configuration settings x v focus tool x v.

  • Page 33: 4.1. Interface Layout

    33 4.1. Interface layout this section demonstrates the layout of the network camera’s main interface. The 4 main areas on the interface are: 1. Menu bar - the links on this bar allow users to toggle between live- view and settings screens, as well as logout and pull up the help menu. 2. Live view co...

  • Page 34: Control Descriptions

    34 control descriptions control description adjust window size: when clicked, the display window size can be adjusted manually to fit the screen. The screen size changes back to the actual image size (resolution). Full-screen: goes to full-screen when clicked; press “esc” to return to windowed view....

  • Page 35

    35 control description language: sets the ui language. Available languages include english, simplified chinese, and traditional chinese. Streams: allows users to choose which camera stream to view. The indicator above the stream will turn light green when the stream is selected. Video format: sets t...

  • Page 36

    36 control description autofocus can be achieved by pressing this button. P-iris level can be adjusted manually or automatically..

  • Page 37: 4.2. Settings

    37 4.2. Settings camera settings may be changed by clicking on the settings link located in the title bar. This will bring up a menu list of configuration menus for all major camera settings. General general setting menus are found under settings > general. Basic settings basic settings may be acces...

  • Page 38

    38 o led on when camera is on - led default on, flashing during camera access. O led on during camera access - led default off, flashing during camera access o led off during camera access - led default on, off during camera access o led always off - led always off click ok to save or cancel to abor...

  • Page 39

    39 user account the user account section, found under general> user account, controls the user account information and privileges. There are two pre-configured accounts: admin - this is the default administration account, and cannot be deleted. Guest - this is an account with only live view capabili...

  • Page 40

    40 adding accounts in general > user account under the user account heading, click on “add”. Up to 10 accounts can be added to the system. All user names and passwords must be combinations of alphanumeric characters, “:”, “-“, “_” between 4 and 20 characters in length, and must begin with an alphabe...

  • Page 41

    41 editing accounts in general> user account under the user account heading, select an existing account by clicking on the account entry. The entry will be highlighted in yellow. Clicking edit will allow you to change the following fields: user group -the system allows for 2 types of users. O admini...

  • Page 42

    42 date & time date and time settings can be accessed at general> date & time. Current date & time displays the current system date and time. Time zone settings the time zone can be set using the dropdown menu. This menu is only applicable when selectable when synchronize with ntp server is chosen u...

  • Page 43

    43 day light saving users can set the day light saving time by ticking on enable day light saving. Click ok to save or cancel to abort the changes before you leave the page..

  • Page 44: Network

    44 network the network settings, including network configuration, port configuration, and universal plug and play (upnp) settings are used to configure camera connectivity. These settings are found under the settings > network context. Network configuration these settings are used to configure basic...

  • Page 45

    45 use fixed ip address - sets a fixed ip address. You must also manually fill in ip address, subnet mask, default gateway, primary dns, and secondary dns fields. The network camera can be connected to the network upon completion. Pppoe settings this feature is disabled by default. Connecting to the...

  • Page 46

    46 port settings ports are a software construct used to multiplex the transmission information to and from the camera. They act as separate endpoints within an ip address where software "listens" for incoming information. This section, which can be accessed under network > port settings, includes ht...

  • Page 47

    47 you may change the access name for stream 1, stream 2, the rtsp port number, the rtp port for video, the rtcp port for video, rtp port for audio, and rtcp port for audio. Note: the rtp port number must be an even number. After entering the rtp port number, the rtcp port number will automatically ...

  • Page 48

    48 click ok to activate upnp or cancel to abort the changes before you leave the page. Once activated, the camera will be visible to other devices on the network. Note: if the computer does not have upnp installed, you can add it by going to start> control panel> add or remove programs. In the add o...

  • Page 49

    49 enter the password in password and confirm password. Click ok to save or cancel to abort the changes before you leave the page. Note: only wep (wireless encryption protocol) is supported; wap (wireless application protocol)/wap2 are not supported..

  • Page 50: Video & Audio Settings

    50 video & audio settings video and audio are the heat of a network camera's functionality. The settings for video and audio can be found under settings> video & audio. Under this section, you can access basic video and audio settings, video appearance parameters, video stream settings, as well as a...

  • Page 51

    51 image appearance settings these settings, found under video & audio > image appearance, deal with the video output of the camera. There are two tabs, image attributes and sensor configuration, as well as advanced settings. The details for each model are listed below. Image appearance image attrib...

  • Page 52

    52 sensor configuration the sensor configurationcan be accessed by clicking on the tab to the right of the image attributestab. The following parameters can be changed: d-wdr - specifies if the wide dynamic range (wdr) function is activated. If activated, the wdr function will attempt to preserve de...

  • Page 53

    53 frequency - the user can choose to compensate for 50hz or 60hz lighting. Denoise – removes video noises. Max shutter speed - longer shutter times allow more light into the sensor, resulting in a cleaner picture, however longer shutter times can result in motion blur. The user may choose the follo...

  • Page 54

    54  from: - the time, in hours and minutes, when the camera will be in day mode.  to: - the time, in hours and minutes, when the camera will switch to night mode. Chroma suppress - reduces the false color phenomena. Click ok to save or cancel to abort the changes before you leave the page..

  • Page 55

    55 video streams the configuration for video streams, including resolution, frame rate and image quality parameters can be found under video & audio> video streams. The page is split into settings for 2 streams. Common settings are: video format - the compression format for the video stream. O h.264...

  • Page 56

    56 video frames per second - sets the number of frames per second. 1, 2, 3, 5, 10, 15, 20, 25, 30 fps are possible values. You can also choose to type in the values you want (the range is from 1~30). Key frame interval -sets the period between minimally compressed recovery frames that don't require ...

  • Page 57

    57 audio settings the audio settings, under video & audio> audio settings, contain parameters dealing with audio coming from the cameras built in mic, or an external microphone. Mute - selects whether or not to mute the incoming audio from the camera. Audio in -selects the source for the camera audi...

  • Page 58: Ptz

    58 ptz note: cam 13xx series do not support ptz functionalities. Recording the recording menu, settings> recording, deals with recording settings and managing recorded video files. Recording basic settings recording basic settings, recording > recording basic settings are parameters which deal with ...

  • Page 59: Event Notification

    59 event notification event notification settings, found under settings> event notification, deal with the event detection, scheduled recording, and notification abilities of the camera. Event server the event server, which can be configured under event notification> event server, is the communicati...

  • Page 60

    60 test - click this button to send a test email. E-mails will only be sent if all parameters are entered correctly. Ftp settings ftp settings are used to configure recording to a remote location via the file transfer protocol. Server address - the address of the ftp server. Ftp server port - the po...

  • Page 61

    61 motion detection the motion detection functionality of the camera can be found under event notification> motion detection. Motion detection window management to detect motion, first a detection window must be created. First click the window settingstab to enter the window configuration, and click...

  • Page 62

    62 after windows are set, you can activate motion detection by checking the enable motion detection box. Activating and scheduling motion detection motion detection is activated by checking the enable motion detection box. Activate motion detection by: denotes when motion detection will be triggered...

  • Page 63

    63 di & do note: cam 13xx series do not support di & do. Event settings event settings deal with alarm handling and notification, as well as feature scheduling. These settings can be found under the event notification> event settings menu. The event handler is rule based. There are lists for both tw...

  • Page 64

    64 adding/editing an event rule the add and edit screens contain the following triggering actions: note: if editing a rule that has not been triggered, the rule will not be triggered after until after editing is complete. If the rule is triggered, any changes will not be applied until the current tr...

  • Page 65

    65 boxes, and fill in a start time and end time for motion detection in the from: and to: boxes. Never – the event is never triggered. Enable triggering by after the frequency is selected, triggering conditions can be set. Multiple conditions can be set at once. Available options include: motion det...

  • Page 66

    66 email – e-mails notifications to the email address specified in the event server settings. If this option is chosen, fill in the following: o subject - the subject line of the notification e-mail. O additional information - contents of the notification e-mail. O snapshot/video clip - choose to se...

  • Page 67

    67 name - specifies the name of the event. Set time interval (when activated) -the trigger time of the event (00:00 to 23:59). Enable triggering by the next step is to specify the frequency of trigger response. 3 options are available: always - the default setting; triggers event when conditions are...

  • Page 68

    68 o additional information - contents of the notification e-mail. O snapshot/video clip - choose to send a snapshot or video attachment from 5s before to 30s after the trigger. Ftp - uploads a snapshot or video clip to a ftp location specified in the event server settings. O snapshot/video clip - c...

  • Page 69: System

    69 system the system settings, which deal with hardware and firmware parameters, logs, and configuration lists, can be found under settings> system. Microsd card management note: cam 13xx series do not support microsd card management. System status the camera status can be found under system> system...

  • Page 70

    70 system log the system log, system > system log, provides a log for system messages and events. The log lists important information such as login information, changes to camera settings (both successful and unsuccessful), triggered events, and error messages. This information can be very useful in...

  • Page 71

    71 firmware upgrade upgrading with a firmware file on a pc: 1. Power on the device. 2. Connect to the camera through a web browser and go to system > firmware upgrade. 3. Choose “specify the firmware to upgrade”. Click browse…and locate the file [cam number]fw. 4. Select keep customized configuratio...

  • Page 72

    72 resetting to factory default settings to reset the device to the factory default settings: 1. Make sure the device is in operation mode. 8. Using a needle or similar object to press and hold the reset button until the camera restarts (about 2 seconds). The status led will change to amber during s...

  • Page 73

    73 export/import & reboot in certain situations it may be necessary to restart your network camera (network settings changed, dhcp added, etc). The settings under system> export/import & reboot allow you to restart the camera. This menu also contains options to export configuration details (for back...

  • Page 74: Chapter 5. Configuration

    74 chapter 5. Configuration through the ip utility camera configurations can be done through web interface and ip utility. **for ip utility, please look into this chapter; for web interface, please refer to chapter 4. Web interface ip utility general basic settings v x user account v x date & time v...

  • Page 75

    75 export/import v v reboot v v camera search x v login v v properties x v delete from tool x v clearing and setting status x v camera group actions x v focus tool x v.

  • Page 76: 5.1. Overview

    76 5.1. Overview the ip utility is a set of tools for network cameras. It includes tools to create, modify, delete and manage groups within the camera; the ip camera utility also provides tools to perform simple connectivity configuration, firmware upgrades and reboot operations. The utility is inte...

  • Page 77

    77 2. Click next to continue with installation. 3. Fill in the folder field to specify the installation path. Clicking browse… pulls up a file system browser. Clicking disk cost will display free space and the space the utility will take up on disks. 4. Choose if you wish to install the application ...

  • Page 78: 5.3. Ip Utility Basics

    78 5.3. Ip utility basics starting the ip utility to start the ip utility, double-click the ip utility shortcut on your desktop or go to start > program files > ip utility> ip utility. Note: on startup, the utility will automatically scan for ip cameras on the same subnet as the computer. In some ca...

  • Page 79: Exiting The Ip Utility

    79 exiting the ip utility to exit the ip utility, click the x button on the top right corner of the screen or choose file > exit from the menu bar..

  • Page 80: 5.4. Camera Actions

    80 5.4. Camera actions this section displays camera information, including the ip, name, model, mac address, status and network mask. Search search updates the details for the cameras listed, as well as locates any new cameras connected on the same subnet. The search is performed every time the ip u...

  • Page 81: Login

    81 login before performing camera actions, most cameras require that proper login credentials are supplied. To login to a camera: 1. Right click the camera you wish to set. Select login from the popup, the system responds with the login window. Alternatively, click the camera entry and choose login ...

  • Page 82

    82 2. Fill in the user name and password. 3. Click ok to set the username and password. Note: to perform further configuration, please make sure that the user set here has administrator privileges. The default username/password for cameras is admin/admin..

  • Page 83: Properties

    83 properties the properties of a camera can be viewed by following these steps: 1. Select a camera by checking the box in the first column of its listing. 2. Right click the camera and select properties, or select camera > properties from the menu bar..

  • Page 84

    84 the camera information popup will display with camera details..

  • Page 85: Delete From Tool

    85 delete from tool 1. Select one or more cameras by checking the box in the first column of their listing. 2. Right click the camera(s) which you want to delete from the tool and select delete from tool. The camera will be removed from the listings..

  • Page 86: Select All

    86 select all in a group context, right clicking a camera, and selecting select all will select all the cameras in the group..

  • Page 87: Rebooting Camera

    87 rebooting camera in certain cases it may be necessary to reboot the camera. To do this: 1. Select a camera by checking the box in the first column of its listing. 2. Click the reboot button or select camera > configuration > reboot from the menu bar. The camera will reboot. If further configurati...

  • Page 88: Set Ip

    88 set ip the ip address of a camera can be set by following these steps: 1. Click the set ip button. 2. You can choose to obtain an ip address from dhcp or assign a fixed ip. 3. Select one or more cameras by checking the box in the first column of their listing. Click select all. 4. A login window ...

  • Page 89

    89 click ok to save or cancel to abort the changes before you leave the page..

  • Page 90

    90 link to camera web interface link to camera 1. Select a camera by checking the box in the first column of its listing. 2. Double click the selected camera or select camera > link to camera in the menu bar. The camera’s live view webpage will open in a browser window..

  • Page 91

    91 link to camera user manager this function links to the user management page of the selected camera. 1. Select a camera by checking the box in the first column of its listing. 2. Right click the camera and select user manager or click camera > user manager in the menu bar. The camera’s user manage...

  • Page 92: 5.5. Camera Group Actions

    92 5.5. Camera group actions the camera group frame contains a simple tree containing group listings. There are two pre-defined subsections. All devices - contains all the cameras in the tool, as well as predefined groups new devices and warnings/errors mygroup – contains only user defined groups. A...

  • Page 93

    93 the system responds with the add group popup. 2. In the new group name field, type in a group name. 3. Click ok to add the group. The group will appear under mygroup note: camera group names can contain upper and lower-case letters, numerals and the _ symbol. Cameras can belong to more than one g...

  • Page 94: Delete Group

    94 delete group 1. Expand mygroup and right-click the group you wish to delete. 2. Choose delete group to delete the group.Alternatively, click the group and choose delete group from the group menu. 3. The system will ask to confirm the deletion. Click yes to delete the group. Note: groups may be de...

  • Page 95: Rename Group

    95 rename group 1. Expand mygroup and right-click the group you wish to rename. 2. Choose rename group. Alternatively, click the group and choose rename group from the group menu. The rename group popup appears..

  • Page 96

    96 3. Enter a new group name in the new group name field. 4. Click ok to save your changes. Note: camera group names can contain upper and lower-case letters, numerals and the _ symbol..

  • Page 97: Move To Group

    97 move to group this function moves the selected camera(s) from a group to another group. 1. From the camera group window select a group under mygroup. 2. Select one or more cameras from the existing group by checking the box in the first column of their listing. 3. Right click the camera and selec...

  • Page 98

    98 4. In the select group pop-up box select the destination group. 5. Click ok to move the selected camera(s) to the group. Note: cameras can not be moved from groups under all devices..

  • Page 99: Copy To Group

    99 copy to group this function copies the selected camera(s) from a group to another group. 1. From the device group window select a group. 2. Select one or more cameras from the existing group by checking the box in the first column of their listing. 3. Right-click the camera(s) and select device g...

  • Page 100

    100 4. In the select group pop-up box select the destination group. 5. Click ok to copy the selected camera(s) to the group..

  • Page 101: 5.6. Configuration Settings

    101 5.6. Configuration settings configuration can be downloaded and updated by selecting camera > configuration, or the process can be automated by downloading the configuration from one camera using the download configuration function, and then using the update configuration function to upload the ...

  • Page 102: Download Configuration

    102 download configuration this function downloads a configuration file. 1. Select a camera by checking the box in the first column of its listing. 2. Right-click the camera which you want to download from and select configuration > download configuration, or select camera > configuration > download...

  • Page 103: Update Configuration

    103 update configuration 1. Select one or more cameras by checking the box in the first column of their listing. 2. Right-click the camera(s) which you want to update to and select configuration > update configuration, or select camera > configuration > update configuration from the menu bar. The up...

  • Page 104: 5.7. Firmware Actions

    104 5.7. Firmware actions update firmware once a new version of the camera firmware is obtained, the firmware can be updated using the following steps: note: you must be logged into the camera to update the camera firmware..

  • Page 105

    105 1. Select one or more cameras by checking the box in the first column of their listing. 2. Click the update firmware button; right-click the camera(s) which you want to update to and select maintenance > update firmware; or select camera > maintenance > update firmware from the menu bar. The upd...

  • Page 106: 5.8. Focus Tool

    106 5.8. Focus tool the focus tool is used as a reference for focus precision. Click the focus tool button to open it. Information of best focus value, current focus value and focus percent will be shown at the bottom of the focus tool window. You can click refresh to get a new data after focus adju...