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Surveon NVR5316 User Manual

Manual is about: NVR5000 Series

Summary of NVR5316

  • Page 1

    Nvr5000 series user manual release 1.1.

  • Page 2: About This Document

    2 about this document this manual introduces the hardware components of nvr5000 series and describes how to install them. It also provides an overview of server surveillance functionality, and includes the functions of video management software for operating and monitoring a server network. Version ...

  • Page 3

    3 all rights reserved © surveon technology 2015 copyright statement no part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, che...

  • Page 4: Table Of Contents

    4 table of contents about this document .................................................................... 2 version history ........................................................................... 2 copyright statement ......................................................................... 3...

  • Page 5

    5 4.1.2. Checklist for network topology .............................................. 38 4.2. Slide rail ............................................................................. 39 4.2.1. Slide rail kit contents ......................................................... 39 4.2.2. Installation p...

  • Page 6

    6 fisheye view ....................................................................... 81 e-map ............................................................................... 82 secondary display ................................................................. 84 6.3. Functionality within views .....

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    7 8.1.2. Manually adding cameras .................................................... 113 8.1.3. Managing group ............................................................... 114 add a group ....................................................................... 115 rename the group ..................

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    8 deleting a detection window .................................................. 141 8.4.5 intrusion detection ............................................................ 142 enabling or disabling a detection .............................................. 142 configuring and editing detection windo...

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    9 8.5. Ptz settings ....................................................................... 155 8.5.1. Ptz settings .................................................................... 155 8.5.2. Ptz preset settings ........................................................... 158 adding a preset .......

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    10 module name ..................................................................... 182 device name ...................................................................... 182 user name ......................................................................... 182 performing a search ...................

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    11 setting new search criteria .................................................... 204 10.4.2. Using the search results .................................................... 205 selecting the result.............................................................. 205 result playback ......................

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    12 11.1.9. Mask ........................................................................... 223 11.1.10. Optimize ..................................................................... 224 11.2. External .......................................................................... 225 11.2.1. I/o box .....

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    13 11.6. Account ........................................................................... 238 11.6.1. Accounts ...................................................................... 239 add account to add an account to the domain: ............................. 239 editing an account ................

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    14 add a backup schedule .......................................................... 258 edit a backup schedule .......................................................... 260 stop a backup schedule ......................................................... 261 delete a backup schedule ...................

  • Page 15

    15 live view .......................................................................... 282 icon descriptions ................................................................. 284 playback ........................................................................... 285 ptz/preset .......................

  • Page 16: Safety Precautions

    16 safety precautions electric shock warning this equipment may cause electric shocks if not handled properly. Access to this equipment should only be granted to trained operators and maintenance personnel who have been instructed of, and fully understand the possible hazardous conditions and the co...

  • Page 17: Chapter 1. Product

    17 chapter 1. Product overview 1.1. Features and benefits the nvr5316 linux raid nvr is part of surveon enterprise nvr5000 series. Featuring 16-bay hot-swappable hard disks and raid 1, 5, 6 data protection, the nvr5316 supports full hd (1080p) video recording of up to 64 channels for the video reten...

  • Page 18

    18 1.2. Specifications for the nvr5000 series 1.2.1. Hardware specifications nvr5346 series system processor nvr5316e1: intel core i3 dual core 3.5ghz nvr5316a1: intel xeon e3 quad core 3.2ghz system memory ddr3 4gb (up to 32gb) operating system linux embedded system storage 16 x 3.5" sataii/sataiii...

  • Page 19: 1.2.2. Vms Specifications

    19 1.2.2. Vms specifications live view • real-time network camera discovery • versatile views of various screen divisions • multiple views supported • view patrolling for single or multiple views • real time video/event alarm display • support 3 installation modes and 5 different fisheye dewarp disp...

  • Page 20

    20 • email, ftp, sms, phone, popup window, ptz,vi panel, relay output notifications • sound, alarm, round-the-clock alerts • support email template remote management • remote operation & management via vms client • remote management and control via scc & scc client remote client • web client • iphon...

  • Page 21: 2.1 Front Panel

    21 chapter 2. Hardware overview 2.1 front panel function 1. Power button powers up the nvr5000 series. 2. Led status indicator indicates the system status. 3. Hdd status indicator indicates the hard disc drive status. Led status indicator.

  • Page 22: 2.2. Rear Panel

    22 2.2. Rear panel nvr5316 series function 1. Power socket used for connecting power cable. 2. Power switch the power switches are located on the rear panel. 3. Lan port (gbe ethernet port) used for connecting the nvr5000 series with the network. 4. Line-out mic-in used for audio in/out and micropho...

  • Page 23: 3.1. Software Introduction

    23 chapter 3. Software overview 3.1. Software introduction video management software (vms) is a highly modular and powerful video and hardware management suite that incorporates server recording, management, and video monitoring and playback functionalities to serve the core purposes of a video surv...

  • Page 24: 3.2. Module Framework

    24 3.2. Module framework vms/nvr server combines video recording, archival and retrieval functionalities for individual servers/standalone pcs. Serves as the connection point for client stations. Local domain server the interface between the vms/vi servers and any clients. User authentication server...

  • Page 25

    25 software capable of accessing multiple trusted vms servers through the scc domain server.

  • Page 26: 3.3.

    26 3.3. System architecture vms operates in scalable client - server architecture. This architecture can be divided into three types: (1) standalone server (2) standalone server + remote client (web client/sphone client) (3) multiple servers + scc client. These are the hardware requirements for usin...

  • Page 27

    27 3.3.1. Standalone server (client-server all-in-one) for users with standalone server, the local client ui is used to manage nvr server services: ※ application: the server, ip cameras are all in the same lan. Use nvr as server no installation needed. Use pc as server install both the vms/nvr serve...

  • Page 28: / Sphone Client)

    28 3.3.2. Standalone server + remote client (web client / sphone client) for remote users to connect to smr/nvr server, a remote access, vms client installed on remote pcs is needed for live video monitoring, event recording playback access. Also, the web client, an activex application (ocx) can be ...

  • Page 29

    29 [nvr server] use smr/nvr as server no installation needed. Use pc as server install the vms/nvr server on a pc:  insert the vms/ipcam product cd. click vms suite on the menu to start the installation. choose advanced setup to uncheck the vms client. If you don’t need video analytic functions, ...

  • Page 30

    30 application 2: internet the server, some of the ip cameras and the pc are all in the same lan, while the other ip cameras are installed in remote location with public ip. 3.3.3. Multiple servers + scc client for users with multiple smr/nvr servers, scc client ui is used to manage over the domain ...

  • Page 31

    31 application3: internet (1) the servers, ip cameras and the pcs are in lan a. (2) some ip cameras are installed in lan b, which is behind a different router in a remote location. (3) users are allowed to connect the smrs/nvrs from remote pc over the internet. Standalone server (client-server all-i...

  • Page 32

    32 [scc domain server] install the scc domain server on a pc: insert the nvr/smr product cd. click scc suite on the menu to start the installation. choose advanced setup to select the scc domain server only. [scc client] install the scc client on pcs: insert the nvr/smr product cd. click scc su...

  • Page 33

    33 3.3.4. Network requirements in order to preserve enough bandwidth for surveillance video, a surveillance network is presumed to be free of user/business traffic. Server software currently supports class b and class c type addresses. Currently the server software only searches for servers on the s...

  • Page 34: 3.4. Port Forwarding

    34 3.4. Port forwarding port forwarding is a name given to the combined technique of: 1. Translating the address and/or port number of a packet to a new destination. 2. Possibly accepting such packet(s) in a packet filter (firewall). 3. Forwarding the packet according to the routing table. To illust...

  • Page 35

    35 3.4.1. Port forwarding for accessing vms server to enable port forwarding for accessing vms server, please follow the steps below: 1. Do router port mapping for vms/nvr server go to vms setup > network > port mapping in vms after it is installed..

  • Page 36

    36 a router port mapping window will prompt for entering port numbers. Please put in the numbers as listed below: stream port: 9090 login: port: 2809 doman data port: 9060 log download message port: 15507 log download data port: 9080 2. Open ports on the router host ports: the private ports that the...

  • Page 37

    37 please open the listed ports on your router: (when the option “enable automatic upnp mapping” is selected, this step can be skipped.) port(host/global port) protocol port number domain message port udp 9050 domain data port tcp 9060 login port tcp 2809 stream port tcp 9090 log download message po...

  • Page 38: Chapter 4. Installation

    38 chapter 4. Installation 4.1. Before you start 4.1.1. Checklist for operating environment users need to prepare the following devices to set up the surveillance system. Network video recorder nvr5000 series ip camera network cameras (such as cam2441) network existing lan, switch, router or hub (pl...

  • Page 39: 4.2. Slide Rail

    39 4.2. Slide rail 4.2.1. Slide rail kit contents the following table shows all accessories that came with the slide rail kit. Item description quantity 01 mounting bracket assembly, left-side 1 02 mounting bracket assembly, right-side 1 03 inner glides 2 04 flathead screws #6-32 l4 6 05 truss head ...

  • Page 40

    40 1. The installation begins with determining the installation position (front and rear rack positions) and m5 cage nut (5) insertion location. 3u, m5 cage nut position front rack posts unit boundary unit boundary 06 2u, m5 cage nut position 06 m5 x 9.0mm 05 rear rack posts m5 x 9.0mm 05.

  • Page 41

    41 2. Adjust the length by loosening the four screws on the slide rail. Secure the slide rails to front and rear posts using truss head screws. Tighten the four screws on the slide to fix the length. M5 x 9.0mm 05 m5 x 9.0mm 05 inner glide rail 3. Attach inner glides to both sides of the enclosure u...

  • Page 42

    42 4.2.3. Removing the enclosure * prior to removing the enclosure, power down your system (stop all i/o actions, please refer to users’ manual) and all hard drives have been removed! * it is strongly recommended that two people work together on this procedure. To remove the enclosure, make sure the...

  • Page 43: 4.3.1. Prerequisites

    43 4.3. Hard drives installation hard drives are purchased separately. When purchasing hard drives, please consider the following factors: 4.3.1. Prerequisites capacity (mb/gb): use hard drives that have the same capacity and rotation speeds. Raid arrays use a “least-common-denominator” approach mea...

  • Page 44

    44 raid configuration: below is a list of the level of fault tolerance for different raid levels: raid level max. No. Of failed drives without data loss 0 no fault tolerance. 1 drive fails and the data is lost. 1 1 (mirrored pair) 5 1 6 2 sas / sata hard drive for storage: it is recommended to use h...

  • Page 45

    45 4.3.2. Hard drive designation the general alignment is from left to right and/ or top to bottom in numeric order as shown below. Hard drive slot 1 hard drive slot 2 hard drive slot 3 hard drive slot 4 hard drive slot 5 hard drive slot 6 hard drive slot 7 hard drive slot 8 hard drive slot 9 hard d...

  • Page 46

    46 4.3.3. Installing hard drive to the tray to remove the tray from the enclosure, press the release button and gently pull out the tray. Place the hard drive into the drive tray. Make sure the hard drive is oriented that the drive’s interface connector is facing the open side of the drive tray and ...

  • Page 47

    47 4.3.4. Installing the drive tray into the enclosure once the hard drives have been installed in the drive trays, the drive trays are ready to be installed into the system. With the tray bezel open, insert the installed hard drive and tray into the enclosure. Once inserted, close the tray bezel. U...

  • Page 48: 4.4. Connections

    48 4.4. Connections 4.4.1. System connections for initialization note: make sure you have at least installed one hard drive into the system. It is strongly recommended to install at least two hard drives upon initialization! The system connection requires the user to (1) connect an ethernet cable fr...

  • Page 49

    49 4.4.2. System connections for initialization a sas host link cable is included per jbod. If you need to purchase other cables or if you need other cable(s) of different length, please contact your vendor. The cable features include: 28awg x 8 pair, 100ohm, black, ul approved, lead- free, 50cm, 12...

  • Page 50

    50 the following illustration is the recommended jbod expansion connection; the maximum of jbod expansion connection is up to 7 sets..

  • Page 51

    51 4.4.3. Status led when powered-on 1. Attach the power cable to the power socket (blue rectangles). 2. Press the power switch (blue circle). 3. When turned on, the service led should remain off while the rest of the status leds on the front panel should light up green to indicate normal operation..

  • Page 52

    52 4.5. Logging into nvr5000 series the local client will prompt for the following information after the nvr5000 series system is powered on: username: the username of the domain, which is always admin. Password: the password of the domain. Default password is admin. Auto login: check this option an...

  • Page 53

    53 4.6. Run the install wizard when you run the nvr5000 series for the first time, you need to go through the following steps within the install wizard after logging in. 1. Welcome: use the dropdown list to select the language for the vms. Click “next” to go to the next step confirm the number of yo...

  • Page 54

    54 2. Confirm the number of your hard drives: the system will auto detect the number of installed hard drives. Check if the detection result is correct, if yes, click ”yes and proceed” or “next” to go to the next step recording plan. If the detection result is not as expected, click ” no and shutdow...

  • Page 55

    55 3. Recording plan: select the best storage configuration for the system. See the following table for reference. Raid level raid description min. Hdd hdd used for storage non-raid no protection, but maximum capacity. 2 all of hdds raid 1 best protection. Your data will be mirrored. 2 half of hdds ...

  • Page 56

    56 3.1. Default recording behavior: select the best recording method. When always recording is selected, every image will be recorded. When motion recording is selected, only motion detected images will be recorded, and approximately 25~60% storage can be saved according to the levels of motion dete...

  • Page 57

    57 4. Time: time setup should be done correctly; otherwise some of the functions will be affected. Set up the time zone before setting up the time. Note: date/time should be set correctly before recording..

  • Page 58

    58 4-1. Time synchronization: there are options to choose from. Time synchronization can be applied to all connected cameras. You can also make this nvr as time server so that the time synchronization can be applied to all the connected devices. You can have the time on the system to be synchronized...

  • Page 59

    59 5. Basic settings: you can change or use the default password. Check the “use default password” option, if you wish to keep the default password. If you want to change the password, input a new password and confirm the newly created password. Note: the system will restart when the server name is ...

  • Page 60

    60 6. Network: different network settings can be applied to 2 lans if there are 2 lans on the system. It is recommended to select “auto detect”, since the system will detect if there is any dhcp server available. If yes, it will assign an ip address. You also can select “use fixed ip” to input the i...

  • Page 61

    61 7. Summary: this page shows the setting results you have set so far. Check if the results are what you wished for. If not, click on the items to go back the items you wish to modify and set up again. After clicking “next”, the wizard will start to initialize your system and go to the next step pr...

  • Page 62

    62 if you wish to set up the local display, you can click this item and go to the local display page. Local display: select the best method for your scenario to have a balanced resource usage for the quality of recording and local display. Note: the system will restart when the setting is changed..

  • Page 63

    63 8. Progressing: after clicking “next” on the summary page, the wizard will start to initialize your system. This act will take a few minutes to complete. Once it is done, the system will reboot automatically. 9. All complete: all the necessary settings are done. Click “finish” to close this windo...

  • Page 64

    64 click “finish” to close this window. You can add cameras later in the setup page. 10. Add camera: the detected cameras will be shown here. Select the cameras you wish to add and click “add selected” to add the selected cameras. Click “rescan” to detect the cameras again. Click “finish” to close t...

  • Page 65

    65 after the wizard installation is done, you will see the live view page from the local client..

  • Page 66: 5.1. Storage Management

    66 chapter 5. Basic system settings 5.1. Storage management 1. To access the information about the drives configured in your server, click setup to bring out vms setup window and then select recording to see and click storage option for storage manager..

  • Page 67

    67 2. All available logical drives, as well as their sizes, free space, and status will appear. Click target drive and then setting to set the log and location for saving the video recordings. 3. Click the target drive first and then settings. In “general” tab, click check. 4. Choose the raid level,...

  • Page 68

    68 5. In “ip storage” tab, you can authenticate targets by clicking chap to setup chap. \ add: clicking add and input the required information to add more targets. Delete: clicking delete to delete the selected. Refresh: clicking refresh to refresh. Target: click targets to see the setup result. 6. ...

  • Page 69

    69 clicking add and input the required information to add nas as the video storage..

  • Page 70: 5.2.

    70 5.2. Adding cameras to the server cameras can be added to the server in two ways: via an automatic scan or by manually inputting the camera information. 5.2.1. Automatic scan for cameras right-click on the “default group” area to bring out the setting menu and select scan for camera. 1. The syste...

  • Page 71

    71 name – the default camera name (make/model) status – the camera will display new if it has not been added to this server, otherwise it will display assigned. Ip address mac address vendor - including acti, afreey, axis, arecont, bosch, dahua, dynacolor, edimax, everfocus, hikvision, iqinvision, j...

  • Page 72

    72 5.2.2. Manually adding cameras right-click on the “default group” area to bring out the setting menu and select add camera to manually add a camera to the server. 2. In the camera window fill out the following information: ip address camera port – this value will automatically populate with the d...

  • Page 73

    73 vendor - including including acti, afreey, axis, arecont, bosch, dahua, dynacolor, edimax, everfocus, hikvision, iqinvision, jvc, lg, panasonic, surveon, and onvif. Stream port – this value will automatically populate with the default value for the vendor and model selected. User name – this valu...

  • Page 74: 5.3.1. Recording Schedule

    74 5.3. Setting recording schedule 5.3.1. Recording schedule click to bring out vms setup window and select record and then schedule. 1. The schedule grid corresponds to every hour in the week. Click on one of the 4 recording methods and then click on the grid area to “paint in” the method for the c...

  • Page 75

    75 2. Click the apply button to apply the schedule and ok to exit the dialog..

  • Page 76: 5.4. Setting Up Live View

    76 5.4. Setting up live view an important part of monitoring your surveillance network is to have the right views so that you will have the optimum viewing angle to discern a situation. The default view setting is 4x4. From the camera list, you can click and drag each camera into separate frames. Th...

  • Page 77: Chapter 6 Live View

    77 chapter 6 live view live viewing is a crucial part of any surveillance system. Having the right view can be the crucial difference between catching an event as it happens and missing it altogether. Vms provides powerful tools to manage the viewing experience to help ensure that monitoring personn...

  • Page 78

    78 8. Log - this area contains all the logs. System, video, storage, network status information. 9. Details – list all the detailed logs for review, query and export. 10. Alarm – when triggered, the icon will flick with a red colored alarm . 11. System status - this area contains system, network, ca...

  • Page 79

    79 conventional rectilinear projection , a split- window , a 4 split- window with 3 enlarge windows and 1 original image window, an enlarged window and the original fisheye view . Date and time signed in user account logout about contains version and product information enclosed with the user manual...

  • Page 80: 6.2. View Setup

    80 6.2. View setup 6.2.1. Switching between different screen divisions creating and using new screen divisions when a view is created, it has a default screen division setting, however when using the view, it may be useful to change the number of screen divisions. This does not create a different vi...

  • Page 81

    81 fisheye view click the fisheye button in the button area when using a fisheye camera. This will bring out a selection of views for fisheye camera to have better view results. Select according to the way your fisheye is installed to have a best viewing result, ceiling mount, table/floor mount or w...

  • Page 82

    82 1 enlarged view window and 1 an original fisheye window. Place the colored box in the original fisheye window on the upper right corner to have a detailed view projected. Original fisheye view e-map click the e-map button in the button area to open an existing e-map or create an e- map. When ther...

  • Page 83

    83 when there is no e-map stored, the system will ask you to add an e-map. Follow the steps below to create an e-map. 1. Prepare layout drawings or a map of the area being surveyed. 2. Click the add button to bring out the add map window..

  • Page 84

    84 3. Click the browse button to open a windows dialog. Select your map and click the open button. The drawing will be stored in the server. 4. Enter a name for the map in the map name field. 5. Click save. Once successfully added, an e-map node will appear. 6. Go to the camera list tab to drag and ...

  • Page 85: 6.3.1. Digital Zoom

    85 6.3. Functionality within views right clicking an active window will cause a function list to appear. These are settings and functions that can be changed within the live-view window. 6.3.1. Digital zoom digital zoom increases the view size without increasing resolution. The digital zoom function...

  • Page 86: 6.3.2. Instant Playback

    86 6.3.2. Instant playback the instant playback function gives users the ability to instantly playback up to 45 minutes of video. Right-click the video panel that playback is required on, and select instant play > [time length] to activate the function. A popup will open with the desired playback. T...

  • Page 87

    87 the following table explains the buttons: snapshot audio volume time range can be set when viewing the playback. Full frame mode key frame mode saves video clips/exports selected clips clear all the cue-ins and cue-outs set cue-in marker for clip start set cue-in marker for clip end automatic rep...

  • Page 88: 6.3.3. Manual Recording

    88 pause video playback stops video playback. Jumps to the previous frame jumps to the next frame jumps to the previous segment jumps to the next segment the play speed can be adjusted from 1x to 8x. 6.3.3. Manual recording when recording schedules are set, it may be necessary to manually record a v...

  • Page 89: 6.3.4. Others

    89 6.3.4. Others image settings camera image settings can also be accessed by right-clicking the panel containing the camera video and selecting others > image settings. 1. Adjust the following sliders to change the camera image: brightness – the overall lighting level of the image. This value can b...

  • Page 90

    90 contrast – the lighting difference between dark and light areas of the image. This value can be used to boost or reduce apparent differences in lighting. Hue – the color cast of the image. This value can be used to compensate for colored lighting or other color casting. Sharpness – the edge contr...

  • Page 91

    91 insert image overlay the panel can be replaced with a user overlay. To overlay an image on top of a panel: 1. Right-click the panel and choose others > insert > image. The system will prompt you to choose an image file. 2. Choose an image file, valid image types are jpeg, bmp, tif, png. Click ope...

  • Page 92

    92 3. The html or website will be displayed in the panel. Click the red x in the top-right corner to close the image. Send to large channel when the view with different sizes is selected, views in smaller divisions can be switched to the larger division. To perform this action, right-click the panel...

  • Page 93

    93 in some cases it may be necessary to manually reset the connection to a camera. To perform this action, right-click the panel corresponding to the camera and choose others > reconnect. Remove the camera the cameras can be removed by clicking others > remove camera. Keep video length-width ratio /...

  • Page 94: 6.4. Full Screen View

    94 6.4. Full screen view 6.4.1. Entering full screen view from any view, you can switch to full screen mode by clicking on the full screen button located above the main viewing window. Optionally you may also choose to view a single frame in full screen mode by double clicking on the frame. 6.4.2. E...

  • Page 95: Chapter 7. Server Setup

    95 chapter 7. Server setup this section deals with server setup procedures. 7.1. Server settings 7.1.1. General server settings the following sections deal with server settings that can be configured under the server settingsmenu. 1. Click to bring out vms setup window and select system and thensele...

  • Page 96

    96  storage quota in the minimum free space field, the minimum space required for storage is shown. The storage will be last for 30 days. Click on the items in the position section and use the up and down buttons to change the storage priorities. Time setup to set the server time click on the numbe...

  • Page 97

    97 time synchronize to synchronize the system time with the external server, check the option ”automatically synchronize time with external server” to enable this functionality. And input the ip address of the external server in the external server field. Check the option “make this nvr as an ntp se...

  • Page 98

    98 7.1.2. To perform notification setting 1. Click to bring out vms setup window and select alarm and then select email notification or sms notification..

  • Page 99

    99 2. Click email notificationtab to continue. Ssl: tick this option to enable ssl (secure sockets layer) and to enhance security. Server address: you may either enter the url (such as smtp.Abc.Com) or ip address of the smtp server that the server will use to deliver e-mail notifications. The smtp s...

  • Page 100

    100 password: enter the password for the server email account in the password field. (optional) click test to send a test message to the e-mail addresses listed. Conditions: select a condition from the dropdown list to send out an email notification. E- mail title: enter the subject of your notifica...

  • Page 101

    101 sms content: type a simple description to include in the outgoing sms messages (optional) click test to send a test message to the phone numbers listed. Click the apply button to apply the changes. Click the ok button to exit e-mail/sms settings..

  • Page 102: 7.1.3. Scheduling Recording

    102 7.1.3. Scheduling recording click to bring out vms setup window and select recording and then schedule..

  • Page 103

    103 the schedule grid corresponds to every hour in the week. Click on one of the 2 recording methods and then click on the grid area to “paint in” the method for the corresponding hour. 1. Click ok to save the settings and exit the dialog..

  • Page 104: 7.1.4. Storage Management

    104 7.1.4. Storage management 1. To access the information about the drives configured in your server, click to bring out vms setup window and then select recording to see and click storage option for storage manager. 2. All available logical drives, as well as their sizes, free space, and status wi...

  • Page 105

    105 3. Click the target drive first and then settings. In “general” tab, click check. 4. Choose the raid level, and then click create logical drive to create the raid configuration. The system supports recording to iscsi and nas. 5. In “ip storage” tab, you can authenticate targets by clicking chap ...

  • Page 106

    106 add: clicking add and input the required information to add more targets. Delete: clicking delete to delete the selected. Refresh: clicking refresh to refresh. Target: click targets to see the setup result. 6. In “nas” tab, you can add nas in as the video storage. Clicking add and input the requ...

  • Page 107: 7.1.5. Pre/post Recording

    107 7.1.5. Pre/post recording video streams are constantly processed and cached in memory. The server can trace back and preserve video/images from several minutes before and after the occurrence of an alarm. Click to bring out vms setup window and select recording and thenselect pre/post recording ...

  • Page 108: 7.1.6. Individual Schedule

    108 7.1.6. Individual schedule schedules can be set for individual camera. Click to bring out vms setup window and select recording and thenselect individual schedule..

  • Page 109

    109 the following pop-up window will appear: the schedule grid corresponds to every hour in the week. Click on one of the 2 recording methods and then click on the grid area to “paint in” the method for the corresponding hour. Click ok to save the settings and exit the dialog. Click copy settings to...

  • Page 110: Chapter 8. Camera Setup

    110 chapter 8. Camera setup this section deals with camera setup procedures. These options can be accessed by right-clicking the camera entry in the camera list below the live view. 8.1. Adding cameras cameras can be added to the server in two ways: via an automatic scan or by manually inputting the...

  • Page 111

    111 1. The system will respond by beginning an automatic scan. Once the scan is complete, the cameras that can be added to the server will be displayed. Information available for each camera will include: status – the camera will display new if it has not been added to this server, otherwise it will...

  • Page 112

    112 enter the username and password, and press apply selected. Click ok to add the selected cameras to the server. 3. (optional) double-click any camera entry to bring up the camera detail page. From this page you may change the following information: ip address – changing this value will affect con...

  • Page 113

    113 8.1.2. Manually adding cameras to manually add a camera to the server: right-click on the camera to bring out the setting menu and select add camera. 2. In the camera window fill out the following information: ip address – changing this value will affect connectivity..

  • Page 114: 8.1.3. Managing Group

    114 camera port – the web access port, default is 80. Vendor – changing this value will affect connectivity. Model – changing this value will affect connectivity. Stream port – default is 6002. User name – this value is not always required. Password – this value is not always required. Information c...

  • Page 115

    115 add a group 1. Use the shift button on the keyboard to select multiple cameras from the default group. 2. Click add group to add the selected ones as a group. 3. The system will ask for a group name. Input a group name and click ok. Rename the group.

  • Page 116: 8.1.4. Search Camera

    116 1. To rename a group, click on the group you’d like to rename to bring out the editing window. 2. Input a new group name and click ok. Delete the group 1. To rename a group, click on the group you’d like to delete. 8.1.4. Search camera input the query in the search box and click to search from t...

  • Page 117

    117 8.2. Camera general settings 8.2.1. General camera settings camera general settings include network connectivity settings, as well as basic camera name, description and icon settings. 1. Right-click the camera entry and select camera settings > general camera. Or click to bring out vms setup win...

  • Page 118

    118 select a specific camera for general setting. There are two ways to specify the ip address for the camera. If you wish to automatically assign an ip address to the camera, use dhcp services. If you wish to assign a fixed ip, select fixed ip address, and provide an ip address for the camera in th...

  • Page 119

    119 camera port – this value will automatically populate with the default value for the vendor and model selected. Stream port – this value will automatically populate with the default value for the vendor and model selected. Camera name – it is recommended you change this value if you have more tha...

  • Page 120: 8.2.2. Edit Camera

    120 8.2.2. Edit camera 1. Right-click the camera entry and select camera settings > edit camera for settings to the selected camera. Or click to bring out vms setup window and select camera and thenselect edit camera..

  • Page 121

    121 select a specific camera for editing. 2. In the permissions section, enter a valid username in the user name field and password in the password field. Note: the system will not perform an active check on the username and password. Setting an incorrect username or password may affect camera conne...

  • Page 122: 8.2.3. Osd Settings

    122 8.2.3. Osd settings on cameras with osd capabilities, these capabilities can be configured within the server. To configure the information for the on-screen display: 1. Right-click on the specific camera and select camera settings > osd to bring out the osd settings menu. Or click to bring out v...

  • Page 123

    123 select a specific camera for osd settings. 2. Choose any of the following options: show name - displays the input text on video. Show date – displays the camera date. Show time – displays the camera time. Click copy settings to have the same settings applied to other cameras. 3. Once copy settin...

  • Page 124

    124.

  • Page 125

    125 8.2.4. Privacy mask settings privacy masks can be added on the video: 1. Right-click on the specific camera and select camera settings > mask to bring out the privacy mask settings menu. Or click to bring out vms setup window and select camera and thenselect mask..

  • Page 126

    126 select a specific camera for privacy mask settings. 1. Click the new region button to create a new privacy mask overlay, denoted by a border. 2. Click and drag the overlay to move the overlay around the screen. Click and drag one of the six dots on the border to resize and reshape the overlay. I...

  • Page 127: 8.3.

    127 8.3. Camera image and quality settings 8.3.1. Camera image settings to configure camera image settings: right-click the specific camera entry and click image > image. Or click to bring out vms setup window and select camera and then select image..

  • Page 128

    128 select a specific camera for image settings. Note: you must be logged into the camera before changing settings or else the operation will fail. 1. Adjust the following sliders to change the camera image: brightness – the overall lighting level of the image. This value can be used to boost or red...

  • Page 129

    129 contrast – the lighting difference between dark and light areas of the image. This value can be used to boost or reduce apparent differences in lighting. Hue – the color cast of the image. This value can be used to compensate for colored lighting or other color casting. Sharpness – the edge cont...

  • Page 130

    130 8.3.2. Advanced video settings 1. Right-click the specific camera entry in the camera list below the live view, then click image > advanced video. Or click to bring out vms setup window and select camera and then select advanced camera..

  • Page 131

    131 select a specific camera for advanced camera settings. Note: you must be logged into the camera before changing settings or else the operation will fail. 2. Select a video encoding method from the encoding method drop-down. Encoding methods will vary by camera type, but common ones include: mjpe...

  • Page 132

    132 5. From the quality section, choose one of the following: fixed bitrate – the camera image quality will be adjusted within a fixed bitrate selected in the dropdown. Dropdown values will vary by camera. Fixed quality – the camera bitrate will be adjusted to meet the quality selected in the dropdo...

  • Page 133: 8.4. Vi Setup

    133 8.4. Vi setup 1. Right-click the specific camera entry in the camera list below the live view, then click vi setup. Or click to bring out vms setup window and select vi..

  • Page 134

    134 select a specific camera for vi setup. 8.4.1. Camera motion detection camera motion detection involves using the camera hardware to analyze the video feed and detect motion in specified areas..

  • Page 135

    135 configuring and editing detection windows to configure a new detection window: 1. Right click the camera entry in the camera list below the live view, and click vi setup > camera motion detection. Note: you must be logged into the camera before changing settings or else the operation will fail. ...

  • Page 136

    136 8.4.2. General motion detection automatically detect the moving target entering the security area. When it moves, an alarm will be triggered. Enabling or disabling a detection 1. Right-click the camera entry in the camera list below the live view, then highlight and click the vi setup > general ...

  • Page 137

    137 sensitivity –adjusts window sensitivity from 0 (low) to 100 (high). Trigger threshold - adjusts the amount of change allowed before and event is triggered. 6. Click ok to save the changes and exit the popup. Testing detection windows 1. Right-click the camera entry in the list of the live view, ...

  • Page 138

    138 8.4.3. Tampering detection tampering detection involves using the software to determine when the camera has been improperly moved or redirected. Enabling or disabling a detection to enable or disable the detection functions: 1. Right-click the camera entry in the camera list below the live view,...

  • Page 139

    139 testing tampering detection to test a detection window: right-click the camera entry in the camera list below the live view, then highlight and click the vi setup > tampering detection option. click save reference image to have a reference image saved and the system will use this saved image t...

  • Page 140

    140 8.4.4. Forbidden area detection forbidden area detection involves using the software to analyze the video feed and immediately detect any object in specified areas. Enabling or disabling a detection to enable or disable the detection functions: 1. Right-click the camera entry in the camera list ...

  • Page 141

    141 5. If an object size has not yet been defined, select define object and click the new region button to create an object box. 6. Click and drag the corners of the object box to define the minimum size of objects that will be detected. 7. Adjust the sliders: (settings will be applied to all existi...

  • Page 142: 8.4.5 Intrusion Detection

    142 8.4.5 intrusion detection intrusion detection involves using the software to analyze the video feed and detect intrusion larger than a certain size. Enabling or disabling a detection to enable or disable the detection functions: 1. Right-click the camera entry in the camera list below the live v...

  • Page 143

    143 5. If an object size has not yet been defined, select define object and click the new region button to create an object box. 6. Click and drag the corners of the object box to define the minimum size of the intrusion that will be detected. 7. Adjust the sliders: (settings will be applied to all ...

  • Page 144: 8.4.6. Virtual Fence

    144 8.4.6. Virtual fence virtual fence involves using the software to create a fence-crossing detection of the demanding object. Enabling or disabling a detection to enable or disable the detection functions: 1. Right-click the camera entry in the camera list below the live view, then highlight and ...

  • Page 145

    145 2. Click and drag the white arrows along the window border around the one/two-way arrow to resize the space between the fences/adjust the length of the fences. 3. Turn the window border with the orange arrow to change the directions of the fences. 4. If an object size has not yet been defined, s...

  • Page 146

    146 2. Click save reference image to have a reference image saved and the system will use this saved image to compare with the live recording image to see if there is any different; when the 2 images are different, the alarm will be triggered. 3. Click the begin simulation button enable test detecti...

  • Page 147

    147 8.4.7. Missing object detection missing object detection involves using the software to analyze the video feed and detect missing objects larger than a certain size. Enabling or disabling a detection to enable or disable the detection functions: 1. Right-click the camera entry in the camera list...

  • Page 148

    148 4. Click the interior of a window to drag it to the desired position. 5. If an object size has not yet been defined, select define object and click the new region button to create an object box. 6. Click and drag the corners of the object box to define the minimum size of the missing objects tha...

  • Page 149

    149 8.4.8. Foreign object detection foreign object detection involves using the software to analyze a video feed and detect objects that do not belong. Enabling or disabling a detection to enable or disable the detection functions: 1. Right-click the camera entry in the camera list below the live vi...

  • Page 150

    150 4. Click the interior of a window to drag it to the desired position. 5. If an object size has not yet been defined, select define object and click the new region button to create an object box. 6. Click and drag the corners of the object box to define the minimum size of objects that will be de...

  • Page 151

    151 8.4.9. Tailgating detection this functionality is currently available for remote client only. Tailgating detection involves using the software to analyze the video feed and detect a tailgating object crossing over the restricted area. Note: tailgating detection can also be configured by clicking...

  • Page 152

    152 sensitivity – adjusts window sensitivity from 0 (low) to 100 (high). Waiting time (sec) - adjusts how much time an object is tailgating before an event is triggered. 7. Click ok to save the changes and exit the popup. Testing detection windows to test a detection window: 1. Right-click the camer...

  • Page 153

    153 8.4.10. Go in/out detection this functionality is currently available for remote client only. Go in/out detection involves using the software to analyze the video feed and detect a go in/out object crossing over the restricted area. Note: go in/out detection can also be configured by clicking ca...

  • Page 154

    154 6. Click and drag the corners of the object box to define the minimum size of the objects that will be detected. 7. Adjust the sliders: (settings will be applied to all existing windows) sensitivity – adjusts window sensitivity from 0 (low) to 100 (high). Duration (sec) - adjusts how much time a...

  • Page 155: 8.5. Ptz Settings

    155 8.5. Ptz settings in cameras equipped with any combination of pan, tilt or zoom (ptz) functionality, these settings are used to configure the ptz functions. 8.5.1. Ptz settings the ptz settings deal with the software ptz control panel. These settings adjust how much the camera will pan, tilt, zo...

  • Page 156

    156 or click to bring out vms setup window and select camera and then select ptz. Select a specific camera for advanced camera settings. Note: you must be logged into the camera before changing settings or else the operation will fail..

  • Page 157

    157 2. Adjust the following sliders to increase and decrease the following speeds: (the higher the value, the higher the speed) unsupported features on specific cameras will be grayed out. Auto pan speed – the speed which the camera will pan between the mechanical stops when the auto pan function is...

  • Page 158: 8.5.2. Ptz Preset Settings

    158 8.5.2. Ptz preset settings certain preset pan/tilt/zoom values can be saved in order to move the camera quickly to a point of interest. To configure camera ptz preset settings, right-click the specific camera with the ptz functionality, then highlight and click ptz setup > preset option. Or clic...

  • Page 159

    159 select a specific camera for advanced camera settings. Note: you must be logged into the camera before changing settings or else the operation will fail. The popup will display the camera output, as well as a position setting pad. Note: you must be logged into the camera before changing settings...

  • Page 160

    160 adding a preset 1. Use the directional pad to move the camera view. Use the center “home” button to return the camera to the default zeroed view. 2. Once the camera reaches the point where a preset is desired, type a name into the preset point name field. 3. Click the add a preset point to add t...

  • Page 161

    161 8.5.3. Ptz patrol settings in cameras with ptz functionality, one camera can be used to survey a large area. This can be done automatically using the patrol functionality. This function basically moves the camera between preset points in a fixed pattern. To configure camera patrol settings: 1. R...

  • Page 162

    162 note: you must be logged into the camera before changing settings or else the operation will fail. Select a specific camera for advanced camera settings. Note: you must be logged into the camera before changing settings or else the operation will fail..

  • Page 163

    163 1. On the right side of the popup there will be a list of preset points that are defined for the camera. Use the >> button to add the points to the patrol list in the order that they are to be viewed. Points can also be removed by highlighting them and clicking on the button. 2. Select the lengt...

  • Page 164: 8.5.5. Directional Pad

    164 8.5.4. On-screen ptz controls cameras equipped with pan-tilt-zoom functionality can be controlled directly within the local client software. These controls can be seen in the live view screen. Once your mouse hovers over the gray index marked by a red box below, you’ll see a ptz panel. Use the p...

  • Page 165: 8.5.6.

    165 the adjacent arrows. Clicking on the home icon, located at the center of the pad, will re-center the camera. 8.5.6. Functional buttons home one position can be set as the home position. Click on home button to go to the home position. Clicking on the home button will re-center the camera. Preset...

  • Page 166: 8.6. Deleting A Camera

    166 8.6. Deleting a camera 1. Right-click the camera entry you wish to remove to bring out the options popup. Highlight and click the delete camera option..

  • Page 167: 8.7. Optimizing A Camera

    167 8.7. Optimizing a camera optimizing the camera resets the camera so that it will correspond to the settings on the server. To perform this operation: 1. Right-click the camera entry you wish to remove to bring out the options popup. Highlight and click the optimize option. Or click to bring out ...

  • Page 168

    168 select a specific camera for advanced camera settings. Note: you must be logged into the camera before changing settings or else the operation will fail..

  • Page 169: 9.1. Alarm Rules

    169 chapter 9. Alarms and events this section will guide the user through the detection setup and digital inputs for detecting alarm conditions, the setup of digital outputs and alarm popups and notifications, as well as the setup of alarm rules and schedules. 9.1. Alarm rules vms client provides ro...

  • Page 170

    170 alarm handling in the vms is divided into 4 distinct phases: 1. Rule: an alarm rule combines conditions with corresponding actions. 2. Condition: the condition is the triggering event for the alarm such as motion/video loss/sensor input/clock alarm, etc. 3. Action: specifies steps and actions th...

  • Page 171

    171 4. Click the save button to save the rule. Conditions the follow alarm conditions can be set to trigger the alarm: when configuring a camera, a detection area can be specified for the following detections: general motion detection / foreign object detection / forbidden area detection / intrusion...

  • Page 172

    172 from this menu, click the checkboxes next to the cameras that have general motion detection configured. Optionally, check the all cameras check box to use all the cameras available. Click the ok button to exit the menu. Sensor input the alarm is triggered by a sensor input. For example this may ...

  • Page 173

    173 disk error the alarm is triggered when a disk drive failure occurs. Video loss when video input is lost, the alarm is triggered. Clicking on the details button will pull up the video loss settings menu, listing all the cameras. From this menu, click the checkboxes next to the cameras that will b...

  • Page 174

    174 1. Choose a camera from the list. 2. Select a preset point from the pan to preset dropdown that the camera will pan to. 3. Select the preset that the camera will return to from the restore presets dropdown. 4. Specify a duration that the camera will stay at the pan to action preset before return...

  • Page 175

    175 ssl: tick this option to enable ssl (secure sockets layer) and to enhance security. Server address: you may either enter the url (such as smtp.Abc.Com) or ip address of the smtp server that the server will use to deliver e-mail notifications. The smtp server configured here must support unicode ...

  • Page 176

    176 video popup / e-map when the alarm is triggered, a popup video appears on the local client. Clicking the action button will pull up a menu. Sms when the alarm is triggered, an sms message will be sent. Checking this option will bring up the sms settings menu. Note: drivers for supported gsm/gprs...

  • Page 177

    177 2. Use the slider bar to select a delay between the occurrence of an event and sms message delivery. 3. (optional) if a sim pin is required, enter the pin code in the pin field. Note that applying incorrect pin code may disable your sim card. Note: to change the pin code, remove the sim card fro...

  • Page 178

    178 1. Choose a camera from the list. 2. Select an output port to relay to. 3. Select output duration, from 0 to 60 seconds. 4. Click the ok button to exit the menu. Alarm scheduling when the alarm is created, click the ……button located in the scheduling column of the alarm listing to bring up the a...

  • Page 179

    179 from this menu, use the following steps to schedule the alarm: 1. Choose the rule that you wish to apply the schedule to. 2. Click the enable or disable button to bring up a “paintbrush.” 3. Click the cursor on the table to “paint” in a schedule. You may click and drag to paint a wide area. For ...

  • Page 180: 9.2. Event Log

    180 9.2. Event log the event log is a comprehensive repository of all the events that occur on the system. You can find the event log on the left corner of the live view page. Click on the details button to see the view log window. Or click to bring out vms setup window and select system > log viewe...

  • Page 181: 9.2.1. Exporting A Log

    181 the view log splits into three types, system, concerning with individual modules, event, concerning with cameras and operation, concerning with users. 9.2.1. Exporting a log if log entries exist, they may be exported by clicking on the export log button at the bottom of the view log screen. This...

  • Page 182

    182 within this dialog, users may choose to narrow the search to the three major event types by selecting the checkbox beside the event type: system these are errors that occur within individual system modules. In the corresponding selection box, the user can specify a severity (debug, warning, erro...

  • Page 183

    183 performing a search to perform a search of the log files: 1. If desired, narrow the search by selecting an event type and subfield to search over. More than one event type can be searched. 2. Choose a start date and an end date to search over using the calendar drop- downs. 3. If desired, click ...

  • Page 184: 9.2.3. System Alarm View

    184 9.2.3. System alarm view when there an alarm occurred, the alarm icon will flash. Click on the flashing alarm button on the left corner of the live view page to see and manage the alarms. Note: the vi detection should be set beforehand and the video popup/e-map should be enabled to activate this...

  • Page 185

    185 the following table explains the buttons: snapshot audio volume time range can be set when viewing the playback. Full frame mode key frame mode saves video clips/exports selected clips clear all the cue-ins and cue-outs set cue-in marker for clip start set cue-in marker for clip end automatic re...

  • Page 186

    186 jumps to the next segment the play speed can be adjusted from 1x to 8x..

  • Page 187: 9.2.4. Overall Status

    187 9.2.4. Overall status see the overall status on the left corner of the live view page. Red light indicates something is not right while the green light shows everything is ok. System status hover over the system status icon to see the cpu and memory usage. Network status hover over the network s...

  • Page 188

    188 camera status hover over the camera status icon to see the camera status and see which one is out of order. Recording status the overall recording status is shows as green or red..

  • Page 189: 10.1. Introduction

    189 chapter 10 search and playback in many cases, such as investigations or for reference purposes, it may be useful to be able to replay video streams. The server has the ability to store video from the ip cameras, as well as playback and export this video information. 10.1. Introduction note: you ...

  • Page 190: 10.2. Time Search

    190 10.2. Time search 10.2.1. Creating a time search specified time use the arrows, calendar and time boxes to specify a specific period for search/playback..

  • Page 191: 10.2.3. Camera Selection

    191 10.2.2. Use of various views selection users have the option of viewing the fisheye view or up to 16 recorded video streams at once, or just one stream at a time. Either of these options can be chosen by clicking on corresponding button in the button area above the main view screen. In both case...

  • Page 192: 10.2.4. Timeline

    192 10.2.4. Timeline after choosing the cameras to view, the timeline for the camera is displayed below the video window. The timeline window displays a graphic representation of the video information available for the camera on the date and timeframe you have chosen in the select date window. The t...

  • Page 193

    193 note: the system may take a while to buffer the video before playback starts. A status line above the timeline will indicate portions that have been buffered. Jumping to unbuffered points in the video will cause the system to display an error message. Clicking on a selected portion of the timeli...

  • Page 194

    194 starts video playback pause video playback stops video playback. Jumps to the previous frame jumps to the next frame jumps to the previous segment jumps to the next segment the play speed can be adjusted from 1x to 8x. Capturing screenshot 1. Click the snapshot button located in the button area....

  • Page 195

    195 capturing video clip 1. Make sure that the video clip is playing. 2. When the beginning of the segment to be captured is reached, click the cue in button. 3. When the end of the segment to be captured is reached, click the cue out button. 4. A popup window will appear for confirmation. 5. Click ...

  • Page 196: 10.3. Backup Search

    196 10.3. Backup search 10.3.1. Creating a backup search specified time use the arrows, calendar and time boxes to specify a specific period for search/playback..

  • Page 197: 10.3.3. Camera Selection

    197 10.3.2. Use of various views selection users have the option of viewing the fisheye view or up to 16 recorded video streams at once, or just one stream at a time. Either of these options can be chosen by clicking on corresponding button in the button area above the main view screen. In both case...

  • Page 198: 10.3.4. Timeline

    198 10.3.4. Timeline after choosing the cameras to view, the timeline for the camera is displayed below the video window. The timeline window displays a graphic representation of the video information available for the camera on the date and timeframe you have chosen in the select date window. The t...

  • Page 199

    199 note: the system may take a while to buffer the video before playback starts. A status line above the timeline will indicate portions that have been buffered. Jumping to unbuffered points in the video will cause the system to display an error message. Clicking on a selected portion of the timeli...

  • Page 200

    200 stops video playback. Jumps to the previous frame jumps to the next frame jumps to the previous segment jumps to the next segment the play speed can be adjusted from 1x to 8x. Capturing screenshot 1. Click the snapshot button located in the button area. The snapshot will be stored in the usb dev...

  • Page 201

    201 4. A popup window will appear for confirmation. 5. Click yes when confirmed. Click no and redefine the cue-in and cue-out. 6. The video will be stored in the usb device. Please have your usb device ready..

  • Page 202: 10.4. Vi Search

    202 10.4. Vi search a vi search involves applying vi to existing recorded video in order to locate a specific event or action. To access the vi search, click the vi icon next to the fisheye icon in thebutton area. 10.4.1. Creating a vi search time selection use the arrows, calendar and time boxes to...

  • Page 203

    203 camera selection once a time period has been selected, the cameras available for each period will be listed in the camera list. These cameras can then be dragged into one the search/playback box(es). Select a camera to perform the vi search on by clicking its entry. This will display an initial ...

  • Page 204

    204 setting new search criteria to create a new vi search, follow directions in the following sections to set up the vi search. 1. New in the playback control. 2. Select an event type. 3. Define the sensitivity and the trigger. 4. Search type search all – finds all events within the search range tha...

  • Page 205

    205 10.4.2. Using the search results selecting the result search result thumbnail(s) will be displayed in the results box. Clicking the thumbnail will select the detection instance. The following information fields are available for each instance: camera name – the camera used to capture the video. ...

  • Page 206

    206 minute clip containing the event will begin playing, with the start time synchronized with the start of the event. The following functions are available for playback: snapshot audio volume time range can be set when viewing the playback. Full frame mode key frame mode saves video clips/exports s...

  • Page 207

    207 jumps to the previous segment jumps to the next segment the play speed can be adjusted from 1x to 8x..

  • Page 208: 10.5. Event Search

    208 10.5. Event search an event search involves searching for multiple tagged events over one more cameras. To access the event search, click the event search icon next to the vi search icon in thebutton area. 10.5.1. Creating an event search time selection use the arrows, calendar and time boxes to...

  • Page 209

    209 camera selection once a time period has been selected, the cameras available for each period will be listed in the camera list. These cameras can then be dragged into one the search/playback box(es). Select a camera to perform the event search on by clicking its entry. This will display an initi...

  • Page 210

    210 setting event search criteria 1. Selecting ignore will search for all labels. Choose an event type and/or a label to search for. 2. Click search to begin the search.Results will display in the search results panel..

  • Page 211

    211 10.5.2. Using the search results selecting the result search result thumbnail(s) will be displayed in the results box. Camera name – the camera used to capture the video. Event time – the time the event occurred. Event type – the type of vi detection (if any) that the event triggered (optional)....

  • Page 212

    212 result playback once a result is selected by clicking on it, playback can be started by double clicking on the thumbnail. Alternatively, you may right-click the thumbnail and click play. A ten minute clip containing the event will begin playing, with the start time synchronized with the start of...

  • Page 213

    213 key frame mode saves video clips/exports selected clips clear all the cue-ins and cue-outs set cue-in marker for clip start set cue-in marker for clip end automatic reply the clip. (from cue-in to cue-out) play backwards starts video playback pause video playback stops video playback. Jumps to t...

  • Page 214: 10.6. Fisheye Search

    214 10.6. Fisheye search 10.6.1. Creating a fisheye search specified time use the arrows, calendar and time boxes to specify a specific period for search/playback..

  • Page 215: 10.6.2. Camera Selection

    215 10.6.2. Camera selection once a time period has been selected, the cameras available for each period will be listed in the camera list. These cameras can then be dragged into one the search/playback box(es). Select a fisheye camera for a fisheye search..

  • Page 216

    216 10.6.3. Use of various views selection select according to the way your fisheye is installed to have a best viewing result, ceiling mount, table/floor mount or wall mount. Icon description reference conventional rectilinear projection, panorama view split-window, horizontal view 4 split-windows:...

  • Page 217

    217 1 enlarged view window and 1 an original fisheye window. Place the colored box in the original fisheye window on the upper right corner to have a detailed view projected. Original fisheye view.

  • Page 218: 10.6.4. Timeline

    218 10.6.4. Timeline after choosing the cameras to view, the timeline for the camera is displayed below the video window. The timeline window displays a graphic representation of the video information available for the camera on the date and timeframe you have chosen in the select date window. The t...

  • Page 219

    219 note: the system may take a while to buffer the video before playback starts. A status line above the timeline will indicate portions that have been buffered. Jumping to unbuffered points in the video will cause the system to display an error message. Clicking on a selected portion of the timeli...

  • Page 220

    220 stops video playback. Jumps to the previous frame jumps to the next frame jumps to the previous segment jumps to the next segment the play speed can be adjusted from 1x to 8x. Capturing screenshot 1. Click the snapshot button located in the button area. The snapshot will be stored in the usb dev...

  • Page 221

    221 4. A popup window will appear for confirmation. 5. Click yes when confirmed. Click no and redefine the cue-in and cue-out. 6. The video will be stored in the usb device. Please have your usb device ready..

  • Page 222: Chapter 11. Vms Setup

    222 chapter 11. Vms setup 11.1. Camera click to bring out vms setup window and select camera to set the camera related settings. 11.1.1. Edit camera the edit camera allows you to configure camera settings such as camera vendor, model and permission to access the cameras. See chapter 8.2.2. Edit came...

  • Page 223: 11.1.3. General Camera

    223 11.1.3. General camera general camera allows you to configure the camera connection. See chapter 8.2.1 general camera settings for more details. 11.1.4. Image image allows you to configure the camera image quality. See chapter 8.3.1 camera image for more details. 11.1.5. Ptz ptz allows you to co...

  • Page 224: 11.1.10. Optimize

    224 11.1.10. Optimize optimize allows you to configure the camera to the default settings. See chapter 8.5.4 optimize a camera for more details..

  • Page 225: 11.2. External

    225 11.2. External click to bring out vms setup window and select external to set the external devices related settings. 11.2.1. I/o box you can add i/o box to have other external devices connected to the nvr to respond when there triggered. Add click i/o box to see this setup page and click add..

  • Page 226

    226 1. In the resulting screen fill out information for the new i/o box: ip address i/o box port vendor: select from the drop-down list model: select from the drop-down list device name: create a name for this device user name: input the username password: input the password 2. Click ok to add the n...

  • Page 227

    227 edit click i/o box to see this setup page and click edit. The editing page appears. 1. In the resulting screen edit information for the selected i/o box: ip address i/o box port vendor: select from the drop-down list model: select from the drop-down list device name: create a name for this devic...

  • Page 228: 11.2.2. Joystick

    228 delete click i/o box to see this setup page and select the i/o box you’d like to delete and then click delete. 11.2.2. Joystick ch products ip desktop usb joystick is supported for ptz camera control. Connect the joystick controller to the usb port. The joystick settings window will prompt after...

  • Page 229

    229 button number function 1 resets all the settings, including page auto-flipping and different screen divisions. 2 switches on/off the functionality of switching between preset viewpoints. 3 goes to the view of the previous camera. 4 goes to the view of the next camera. 5 starts auto pan. 6. Stops...

  • Page 230: 11.2.3. Ups

    230 11.2.3. Ups the system can connect to an ups (uninterruptible power supply) device to ensure continuous recording and survive power outages. Connect the ups device to the usb port and input the required ups ip address and click connect. Once the ups device is connected successfully, the manufact...

  • Page 231: 11.3. Vi

    231 11.3. Vi click to bring out vms setup window and select vi to set the vi related settings. 11.3.1. Camera motion detection camera motion detection involves using the camera hardware to analyze the video feed and detect motion in specified areas. See chapter 8.4.1. Camera motion detection for mor...

  • Page 232: 11.3.3. Tampering Detection

    232 11.3.3. Tampering detection tampering detection involves using the software to determine when the camera has been improperly moved or redirected. See chapter 8.4.3 tampering detection for more details. 11.3.4. Forbidden area detection forbidden area detection involves using the software to analy...

  • Page 233: 11.3.11. General Setting

    233 11.3.9. Tailgating detection tailgating detection involves using the software to analyze the video feed and detect a tailgating object crossing over the restricted area. See chapter 8.4.9 tailgating detection for more details. 11.3.10. Go in/out detection go in/out detection involves using the s...

  • Page 234: 11.4. Recording

    234 11.4. Recording click to bring out vms setup window and select record to set the recording related settings. 11.4.1. Schedule a recording schedule can be created to apply to an entire server. See chapter 7.1.3 scheduling recording for more details. 11.4.2. Storage opens the storage manager that ...

  • Page 235: 11.4.4. Individual Schedule

    235 11.4.4. Individual schedule a recording schedule can be created to apply to a specific camera. See chapter 7.1.6 individual schedule for more details..

  • Page 236: 11.5. Alarm

    236 11.5. Alarm click to bring out vms setup window and select alarm to set the alarm related settings. 11.5.1. Rule in the alarm rules, you can combine the alarm trigger conditions with action items such as event notification, video recording, and/or camera movements. See chapter 9.1. Alarm rules f...

  • Page 237

    237 11.5.4. Digital i/o settings allows you to configure digital i/o port settings..

  • Page 238: 11.6. Account

    238 11.6. Account click to bring out vms setup window and select account to set the account related settings. In this session, accounts and their authorities can be edited, added, and deleted..

  • Page 239: 11.6.1. Accounts

    239 11.6.1. Accounts the account list provides the following information about each account: account name user group – type for this user. Status – this shows if the user is disabled or enabled. Description – a simple description of the user. Add account to add an account to the domain:.

  • Page 240

    240 4. Click the add button at the bottom of the account listscreen. 5. In the resulting screen fill out information for the new account: username user group – select a user type for this user. There are four options: o administrator – this group has complete management privileges, including account...

  • Page 241

    241 editing an account to edit an account to the domain: 1. Access the account list node in the vms setup. 2. Select the account that you wish to edit by clicking on the account. 3. Click the edit button at the bottom of the account listscreen. 4. In the resulting screen change any of the following ...

  • Page 242

    242 5. If desired check the disable user box to disable this account. 6. Click ok to save the changes to the account. If the account description, user group or status changes, it will be reflected in the account list. Changing an account password in addition to editing the password from using the ac...

  • Page 243

    243 11.6.2. Account authority settings.

  • Page 244: 11.7. Network

    244 11.7. Network click to bring out vms setup window and select network to set the network related settings. 11.7.1. Nvr settings users can change both the setting of the stream port and the ip address by editing the server..

  • Page 245: 11.7.2. Web Server

    245 11.7.2. Web server for users who want to use the web client/mobile client, please fill in the following information for the web server settings. Note: (1) user may just keep the default settings in the web server. (2) do not set the web server port as these port numbers – 8080 (web stream port),...

  • Page 246: 11.7.3. Multiple Lan

    246 11.7.3. Multiple lan multiple network cards can be supported. Their information is listed as below: click the “edit” to set the network card to dhcp auto-configuration or fixed ip..

  • Page 247: 11.7.4. Dhcp Settings

    247 11.7.4. Dhcp settings the vms has built in dhcp server functionality. Although this function is disabled by factory default, it should be turned on in the event that there is no dhcp service available. When enabled, the vms will assume dhcp server duties and assign addresses within the range spe...

  • Page 248: 11.7.5. Ddns Setting

    248 11.7.5. Ddns setting ddns (dynamic domain name server) is a protocol that enables the camera to maintain a static connection address, even when its ip changes. Access using this feature is disabled by default. Connecting using ddns requires registration on third-party websites for ddns services....

  • Page 249

    249 stream port: 9090 login: port: 2809 doman data port: 9060 log download message port: 15507 log download data port: 9080 2. Open ports on the router host ports: the private ports that the internal vms/nvr server use, which are unchangeable. Global ports: the public ports for remote clients to con...

  • Page 250: 11.8. System

    250 11.8. System click to bring out vms setup window and select system to set the system related settings. 11.8.1. General server settings can be configured under the general server settingsmenu. See chapter 7.1.1. General server settings for more details. 11.8.2. Advanced.

  • Page 251: 11.8.4. Language

    251 settings concerning display and recording profile, dual stream recording, and view layout can be configured here. 11.8.3. Display resolution settings shows the monitor resolution, and allows you to change its setting. 11.8.4. Language nvr 3000 series supports the following languages: dutch, engl...

  • Page 252: 11.8.5. Map Editor

    252 11.8.5. Map editor e-map can be configured here. See chapter 6.2.1. E-map for more details. 11.8.6. Log viewer log can be viewed under the view logmenu. See chapter 9.2. Event log for more details. 11.8.7. Optimize settings once click on the option “optimize now”, a confirm window will pop up. T...

  • Page 253: 11.9. Maintenance

    253 11.9. Maintenance click to bring out vms setup window and select maintenance to set the maintenance related settings. 11.9.1. Stream status from here you can see all the stream information, such as channel, camera name, codec, resolution, fps, and bit-rate..

  • Page 254: 11.9.2. Upgrade

    254 11.9.2. Upgrade upgrading can be done here. Have the usb with the upgrade patch file connected to the system. And then click the rescan button. The upgrade patch file in the usb will be read and the upgrading can begin. Once the upgrade is done, the system will reboot to update the settings. 11....

  • Page 255

    255 server configuration view configuration e-map configuration system information account list importing parameters to import parameters into the server: 1. Select the item that you wish to import by clicking on the item type. 2. Click the import button. A windows explorer dialog will appear. 3. Se...

  • Page 256: 11.9.4. License

    256 11.9.4. License extra supported channels can be added by purchasing licenses. 1. Click browse under information storage address, and enter a file name for exporting the existing channel information. 2. Click extract. The *.Info file will be stored to the selected path or to the default path usua...

  • Page 257: 11.9.5. System Backup

    257 11.9.5. System backup the video recording can be backed up. But before any setups in the backup, please make sure the recording has been stopped. Otherwise the backup cannot be activated. Stop recording 1. To stop recording, click setup to bring out vms setup window and then select recording to ...

  • Page 258

    258 3. See the editing window, uncheck the enable and the video option and click ok to stop recording. Add a backup schedule go to the maintenance > system backup. Click add to bring out the add task window..

  • Page 259

    259 add task window: select the cameras or check the option select all to set backups. Input a task name. Select a task mode: once, once a day, once a week, or once a month. Select a start time and an end time. Select a backup driver. Click ok to confirm the setting. When the system is running the b...

  • Page 260

    260 edit a backup schedule 1. Go to the maintenance > system backup. Select the task you’d like to modify and click edit to bring out the edit task window. Note: only tasks in the waiting status can be edited. For completed or operating tasks, users can only delete them from the list. Edit task wind...

  • Page 261

    261 modify the selected cameras. Modify a task name. Modify the task mode: once, once a day, once a week, or once a month. Modify the start time. Modify the backup driver. Click ok to confirm the change. Stop a backup schedule 1. Go to the maintenance > system backup. Select the task you’d like to s...

  • Page 262: 11.9.6. Clear Scc Data

    262 delete a backup schedule 1. Go to the maintenance > system backup. Select the task you’d like to delete and click remove. 11.9.6. Clear scc data allows you to clear the scc /vms data on the domain server..

  • Page 263: 11.9.7. Remote Assistant

    263 11.9.7. Remote assistant this functionality can be used for the technician to have a remote view and controls over your system to determine if there is any problem..

  • Page 264: (Optional)

    264 chapter 12. Remote web client and sphone client for simple use (optional) for remote users, there are 3 methods for viewing. 1. Remote client: install remote client on remote pcs for live view and playback. 2. Web client: use the browser ie (internet explorer) and input the ip address of the cam...

  • Page 265: 12.1. Installing The Vms

    265 12.1. Software installation for remote control 12.1. Installing the vms note: for nvr5000 series, users have to install vms client on remote pc(s) when distant live viewing and playback are needed. 1. Insert the vms/ipcam cd-rom. The cd should auto run. If it does not, open the cd manually and d...

  • Page 266

    266 2. Choose a setup type from typical and advanced. Then click next when you are satisfied with your selection. You may choose to install among the following while advanced setup type is selected: vms server suite – includes the vms server and local domain server, vi server and vms client. Vi serv...

  • Page 267

    267 3. The confirmation screen will display. Click install. A progress bar will display, indicating installation progress. 4. When installation is finished, an informational screen will display. Click finish to complete installation..

  • Page 268

    268 5. The system will prompt for a restart. A restart is required before the vms will function correctly. You may choose to immediately automatically restart your computer, or restart your computer later. Clicking finish will apply your choice..

  • Page 269

    269 12.2. Starting the vms client to start the software, click programs > vms suite > vms client under the windows start menu. The software will prompt for the following information: access method – directly access or internet port forward. Type – choose vms. Server – the ip address for the vms/nvr ...

  • Page 270: 12.2.1. Logging Out

    270 after logged in, you’ll see the following images. For vms remote client configurations, please refer to the vms user manual. 12.2.1. Logging out the client can be logged out of all the servers configured on the system by pressing the logout button on the upper right hand corner in the gui. Loggi...

  • Page 271

    271 12.3. Starting the web client launch microsoft internet explorer 7.0 (or above) and enter your vms server ip address + “/webclient” in your web browser’s url location, e.G. Http://172.18.6.9/webclient to download the web client application. Note: please check the web server settings in the vms s...

  • Page 272: 12.3.3. Ptz Control

    272 12.3.3. Ptz control cameras equipped with pan-tilt-zoom functionality can be controlled directly within the web client. These controls can be found in the ptz control window within the live view screen..

  • Page 273: 12.3.4. Playback Settings

    273 12.3.4. Playback settings users can select the (1) time and (2) camera, and then use the (3) time line and playback control panel to do the playback. Note: for more details of ptz control and playback control, please refer to ptz control and playback sections in this chapter. 1 2 3.

  • Page 274: On Ios Devices

    274 12.4. Installing and starting the sphone client on ios devices 12.4.1. Installing the sphone client (optional) download the sphone client from app store on the iphone desktop. 12.4.2. Starting the sphone client note: please check the web server settings in the vms setup first. After the sphone c...

  • Page 275

    275 click connect on the upper right cornerafter the port, username and password are entered. 12.4.3. Checking the software version users can see the software version at the lower right corner of the window after logging in. 12.4.4. Functionalities on the sphone client live view after logging in, yo...

  • Page 276

    276 you can click on any channel you’d like to see or manage to have a single view on your device..

  • Page 277

    277 icon descriptions icon function use the back icon to go back to the previous page. Use the snapshot icon to take a snapshot of the current view. After tapping this icon, there’ll be a drop-down list for you to select a camera to view or manage. Use the playback icon to view the recorded video fr...

  • Page 278

    278 playback after tapping on the playback icon , you’ll see the image below. Use the icons on this page to set the date/time to search for the specified videos and use the previous/next, play/pause icons to view the recorded videos. Ptz/preset after tapping the ptz icon, you’ll also see a preset ic...

  • Page 279

    279 di/do tap this icon to see the camera digital input/output status. Data input1 data input 2 data output1 info the icon can be used to check the detailed information of each camera as follows. Nvr server: the vms/smr server name ip address: the ip address for the vms/smr server resolution: the vi...

  • Page 280: On Android Devices

    280 12.5. Installing and starting the sphone client on android devices 12.5.1. Installing the sphone client (optional) download the sphone client from app store on the android phone desktop. 12.5.2. Starting the sphone client note: please check the web server settings in the vms setup first. After t...

  • Page 281

    281 12.5.3. Checking the software version users can see the software version. Tap on the about us on the upper right corner of the window after logging in..

  • Page 282

    282 12.5.4. Functionalities on the sphone client live view after logging in, you will see the live view images. The default is 6 channels per page. At most 6-channel live view can be displayed in the same page..

  • Page 283

    283 you can click on any channel you’d like to see or manage to have a single view on your device..

  • Page 284

    284 icon descriptions icon function use the back icon to leave this page. Use the snapshot icon to take a snapshot of the current view. After tapping this icon, there’ll be a drop-down list for you to select a camera to view or manage. Use the playback icon to view the recorded video from the curren...

  • Page 285

    285 playback after tapping on the playback icon , you’ll see the image below. Use the icons on this page to set the date/time to search for the specified videos and use the previous/next, play/pause icons to view the recorded videos. Ptz/preset after tapping the ptz icon, you’ll also see a preset ic...

  • Page 286

    286 di/do tap this icon to see the camera digital input/output status. Data input1 data input 2 data output1 info the icon can be used to check the detailed information of each camera as follows. Nvr server: the vms/smr server name ip address: the ip address for the vms/smr server resolution: the vi...

  • Page 287: 13.1. Installation

    287 chapter 13. Surveone (optional) surveone is a smart web-based system health check tool. The health of the overall systems, including nvrs, cameras, and storage is constantly monitored to achieve the system stability. Surveone can also simplify setup allowing users to copy the hardware configurat...

  • Page 288

    288 1. The installation wizard started. Click next. 2. Accept the terms in the license agreement and click next..

  • Page 289

    289 3. Accept and click next. 4. See if there’s any information you’d like to change, if not click next..

  • Page 290

    290 5. Select the setup type, typical or custom and click next. If you are not sure which one to select, it is recommended to select typical. 6. See if you’d like to change the destination folder, click change, if not click next..

  • Page 291

    291 7. Click install to start the installation. 8. When the installation wizard completed, click finish..

  • Page 292

    292 9. Then the surveone installation wizard will start. Click next. 10. Input the port which is not occupied and click next..

  • Page 293

    293 11. Select the setup type, typical or advanced and then click next. If you are not sure which one to select, it is recommended to select typical. 12. Start to install the surveone..

  • Page 294

    294 13. Once the installation is complete, click finish. 14. Restart your computer to activate the changes. Click finish to exit. 15. After the installation is done and your computer is restarted. On your desktop you’ll find an ie browser icon with surveone on it. Double click this icon to log in to...

  • Page 295: 13.2. Login

    295 13.2. Login log in to surveone: 1. Go to http://127.0.0.1:xx (xx is the port you have setup in the installation wizard.) 2. Input the default username and password, admin and admin. 3. Click login..

  • Page 296: 13.3. Overview

    296 13.3. Overview real-time system status information - the overall status of nvrs, cameras, and storage is displayed graphically, allowing users to grasp how the systems are at a glance. 13.3.1. Nvr status nvr status is classified into 3 groupings, healthy, warning and error. Click on the status t...

  • Page 297: 13.3.2. Nvr List

    297 13.3.2. Nvr list after clicking on the status, the system will take you to the nvr list to see the detailed nvr status with information such as nvr name, model, ip address, channels and status. Click on the to see the details of the nvr, including name, model, ip address, channels, status, versi...

  • Page 298: 13.3.3. Camera Status

    298 click on the to remove the nvr. Click and fill out the pop-up form to add nvr. 13.3.3. Camera status camera status is classified into 3 groupings, connected, events, and disconnected. Click on the view all to see the details..

  • Page 299: 13.3.4. Camera List

    299 13.3.4. Camera list after clicking on the view all, the system will take you to the camera list to see the detailed camera status with information such as camera name, model, ip address, and status. Cameras under different nvr will be listed separately. 13.3.5. Events status nvr and camera event...

  • Page 300: 13.3.6. Event Log

    300 13.3.6. Event log after clicking on the latest events, the system will take you to the event log to see the detailed event status with information such as source, severity, date/time and event. With classified event logs, users can identify which event needs to take actions first and which not t...

  • Page 301: 13.3.7. Client List

    301 click on the number on the upper right corner to jump to the corresponding page to see the log. 13.3.7. Client list see the client information such as the client ip address and the client version here. 13.3.8. Account list see the account information such as the account list and the status here..

  • Page 302: 13.4. Monitor

    302 13.4. Monitor as long as there is network connectivity, users can easily monitor the system status locally or remotely and ensure the consistent stability. 13.4.1. Nvr device see the connected nvr information including cpu, memory, and disk throughput graphically. Click on the to bring out the f...

  • Page 303

    303 network see the network status graphically. Storage see the storage status including disk volume, space information graphically..

  • Page 304: 13.4.2. Camera

    304 13.4.2. Camera see the connected camera information including camera name, model, ip address, resolution, frame rate, bit rate, and status here. Click on the to see more details, such as camera name, model, ip address, resolution, frame rate, bit rate, codec, and firmware version..

  • Page 305: 13.5. Workflow

    305 13.5. Workflow designed for easy configuration, deployment and maintenance, surveone allows users to do one-time setup. Users can simply copy the nvr or camera configurations and apply them to new devices to ease the complicated setup process. The configurations can also be saved as backup and r...

  • Page 306

    306 web server follow the instruction flow on the right. Users can set up the web server/ddns here. Click enable to activate the functionalities. You can also click advanced setting to fill in further information. Enable the web server and click advanced setting to fill in the following information ...

  • Page 307

    307 note: (1) user may just keep the default settings in the web server. (2) do not set the web server port as these port numbers – 8080 (web stream port), 9090 (nvr stream port), 2809 (nvr server login port), 7735 (tv wall port (2.5.0)), 7734, 1024, 9010 (domain broadcast port), 9030 (domain client...

  • Page 308

    308 back up configuration follow the instruction flow on the right. The configurations can be saved as backup and restored when needed to save time and effort. 1. Select backup or restore. 2. Select path to save the configurations. 3. Select which device you’d like to save its configurations.  clic...

  • Page 309

    309 nvr multiple ip setup follow the instruction flow on the right. Multiple ip addresses are supported. You can select the obtain ip address automatically or assign the following ip address and input detailed information for each nvr.  click back to workflow selection to go back to the previous se...

  • Page 310: 13.5.2. Camera

    310 13.5.2. Camera copy configuration to multiple cameras follow the instruction flow on the right. The configurations can be saved as backup and restored when needed to save time and effort. Note: the source camera and the target camera should bear the same model and version..

  • Page 311

    311 1. Select the source nvr and the cameras under this nvr. 2. Select the target nvr and the cameras under this nvr.  click back to workflow selection to go back to the previous setting page.  click reset to reset settings on this page.  click run to execute the setups now. Backup configuration ...

  • Page 312

    312 1. Select backup or restore. 2. Select path to save the configurations. 3. Select which device you’d like to save its configurations.  click back to workflow selection to go back to the previous setting page.  click reset to reset settings on this page.  click run to execute the setups now..

  • Page 313: 13.6. Event Log

    313 13.6. Event log see the detailed event status with information such as source, severity, date/time and event here. With classified event logs, users can identify which event needs to take actions first and which not to respond to the situations more quickly and efficiently. Search use the drop-d...

  • Page 314

    314 export click export, the log you’re looking for will be copied to the notebook as shown below. Click on the number on the upper right corner to jump to the corresponding page to see the log..