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Tacony R30 Service Manual

Manual is about: Tandem Air Vacuum

Summary of R30

  • Page 1

    R30 revision: 1.0 issued: 06-27-2016 tandem air vacuum service manual.

  • Page 3

    Page 3 warning! To reduce the risk of fire, electric shock, or injury: 1. Do not leave vacuum unattended when plugged in. Unplug from outlet when not in use and before servicing. 2. Do not attempt to service the unit while vacuum is plugged in. 3. Warning: electric shock could occur if used outdoors...

  • Page 4: Table of Contents

    Page 4 table of contents i. Basic assembly and operation a. Parts identification .........................................................................................................................6-7 b. General performance ..........................................................................

  • Page 5: Table of Contents

    Page 5 table of contents d. Machine will not power on section 1: check thermal breaker .................................................. 57 d. Machine will not power on section 2: check handle ................................................................... 58 d. Machine will not power on sectio...

  • Page 6

    Page 6 a. Parts identification i. Basic assembly and operation.

  • Page 7

    Page 7 a. Parts identification (continued) i. Basic assembly and operation.

  • Page 8

    Page 8 the vacuum cleaner and the handle are packed seperately. To assemble handle: 1. Remove the handle screw (fig. A.) 2. Insert the handle by sliding into the opening in the top of the vacuum (fig. B.) 3. Reinstall handle screw (fig. C.) c. Installing the handle • keep machine and all accessories...

  • Page 9

    Page 9 1. On/off switch to turn the vacuum on push the handle switch to the on position (fig. A.) to turn the vacuum off, push the handle switch to the off position. (fig. B) 2. Carpet/floor switch when the machine is first turned on it is always in carpet mode. To turn off the second motor and dise...

  • Page 10

    Page 10 thermal reset switch your vacuum cleaner comes equipped with a thermal protection switch. This is designed to protect your vacuum cleaner from damage due to overheating in a clogged condition. Should this situation occur, the thermal protector will safely shut off your vacuum cleaner to avoi...

  • Page 11: II. Maintenance and Repairs

    Page 11 caution: unplug the vacuum cleaner before servicing. Note: always operate the vacuum cleaner with a vacuum bag installed. 1. Unplug the vacuum cleaner. 2. Remove the dust cover. 3. Remove the old bag by pulling the tab as shown (fig. A.) 4. Pull up on the tab to close the bag and remove it f...

  • Page 12: II. Maintenance and Repairs

    Page 12 caution: unplug the vacuum cleaner before servicing. 1. Remove the dust cover. 2. Remove the hepa filter located on the front of the motor cover and discard (fig. A.) press the new filter into place. 3. Locate the secondary filter inside the bag compartment and remove as shown in fig. B. Rei...

  • Page 13: II. Maintenance and Repairs

    Page 13 ii. Maintenance and repairs caution: unplug the vacuum cleaner before servicing. 1. Flip the vacuum over so the baseplate is showing. 2. Remove the four (4) screws shown in fig. A. 3. Pull the baseplate off (fig. B.) c. Removing the baseplate fig. A fig. B fig. C.

  • Page 14: II. Maintenance and Repairs

    Page 14 caution: unplug the vacuum cleaner before servicing. Note: the r30 has a lifetime belt. The belt should only be replaced if it is broken or damaged. 1. Remove the baseplate as shown on page 13. 2. Remove the four (4) screws holding the nozzle cover (fig. A.) 3. Flip the machine over to remov...

  • Page 15: II. Maintenance and Repairs

    Page 15 caution: unplug the vacuum cleaner before servicing 1. Remove the baseplate as shown on page 13. Remove the agitator. 2. Remove the rubber end caps. Using two ratchets with 7/16” sockets set to opposite directions loosen until one of the nuts breaks loose (fig. A.) 3. Remove the nut and meta...

  • Page 16: II. Maintenance and Repairs

    Page 16 caution: unplug the vacuum cleaner before servicing 5. Remove the two (2) screws securing the felt ring retainer or the pulley on the opposite side (fig. A.) 6. Slide out brush strips from the ends of the core. Use needle nose pliers to grip strips if necessary (fig. B.) 7. New brush strips ...

  • Page 17: II. Maintenance and Repairs

    Page 17 ii. Maintenance and repairs caution: unplug the vacuum cleaner before servicing. 1. Remove the dust cover. 2. Remove the two screws holding the latch in place (fig. A.) 3. Discard the old latch and install the new one shown in fig. B. Secure with the two (2) screws. F. Replacing the dust cov...

  • Page 18: II. Maintenance and Repairs

    Page 18 caution: unplug the vacuum cleaner before servicing. 1. Remove the wand and hose. 2. Remove the screw securing the hose guide (fig. A) and remove hose guide (fig. B.) 3. Install new hose guide with screw. Reattach wand and hose. Ii. Maintenance and repairs g. Replacing the hose guide fig. A ...

  • Page 19: II. Maintenance and Repairs

    Page 19 ii. Maintenance and repairs fig. A fig. B fig. C caution: unplug the vacuum cleaner before servicing. 1. Remove screw securing clip (fig. A.) 2. Remove old clip and reinstall new one as shown. In fig. B. I. Replacing the upper crevice tool clip fig. D caution: unplug the vacuum cleaner befor...

  • Page 20: II. Maintenance and Repairs

    Page 20 caution: unplug the vacuum cleaner before servicing. 1. Remove the screw holding the upper cord hook (fig. A.) 2. Remove the cord hook, screw, washer and spring (fig. B.) 3. Place the screw through the washer and then place the spring after the washer. Insert the screw into the upper cord ho...

  • Page 21: II. Maintenance and Repairs

    Page 21 caution: unplug the vacuum cleaner before servicing. 1. Remove the upper cord hook as shown on the previous page. 2. Remove upper cord hook mount screw (fig. A.) 3. Remove upper wand handle cradle (fig. B.) 4. Remove upper wand handle cradle base (fig. C.) 5. When reassembling route the cord...

  • Page 22: II. Maintenance and Repairs

    Page 22 caution: unplug the vacuum cleaner before servicing. 1. Remove the main handle screw and remove the handle from the vacuum (fig. A.) 2. Remove the lower cord hook screw (fig. B.) 3. Remove the lower cord hook (fig. C) and discard. 4. Line up the new cord hook with the rivet in the handle tub...

  • Page 23: II. Maintenance and Repairs

    Page 23 caution: unplug the vacuum cleaner before servicing 1. Remove the handle assembly from the vacuum by taking out the handle screw (fig. A.) 2. Remove the six (6) screws in the handle grip to separate the two halves (fig. B.) 3. Use needle nose pliers to remove the leads from the switch. Squee...

  • Page 24: II. Maintenance and Repairs

    Page 24 caution: unplug the vacuum cleaner before servicing. 4. Discard old switch. Connect the flag connectors to the new switch and position it in the handle grip. Note: the switch should be positioned so that the on position is forward (toward the nozzle) and the off position is back (toward the ...

  • Page 25: II. Maintenance and Repairs

    Page 25 caution: unplug the vacuum cleaner before servicing. 1. Remove the handle assembly from the vacuum and dissasemble the handle grip as shown on page 23. 2. Disconnect power cord lead from switch by squeezing the tab on the flag connector with needle nose pliers as shown (fig. A.) 3. Disconnec...

  • Page 26: II. Maintenance and Repairs

    Page 26 caution: unplug the vacuum cleaner before servicing. 1. Remove the handle assembly from the vacuum by taking out the handle screw. 2. Remove the six (6) screws in the handle grip to separate the two halves (fig. A.) 3. Disconnect handle harness lead from switch by squeezing the tab on the fl...

  • Page 27: II. Maintenance and Repairs

    Page 27 caution: unplug the vacuum cleaner before servicing 5. Remove upper cord hook base screw (fig. E.) remove upper cord hook base. 6. Remove lower cord hook screw and lower cord hook (fig. F.) 7. Use a small screwdriver or other object to remove the base connector as shown in figures g and h. C...

  • Page 28: II. Maintenance and Repairs

    Page 28 caution: unplug the vacuum cleaner before servicing 8. Use a screwdriver to pry open the base connector (fig. I.) remove the harness from the base connector. 9. Remove the handle harness by pulling it out through the grip end of the handle (fig. J.) 10. Run new harness through the tube. Inse...

  • Page 29: II. Maintenance and Repairs

    Page 29 caution: unplug the vacuum cleaner before servicing. 11. Route power cord under upper cord hook base as shown in figure m. 12. Reinstall cord hook base (fig. N.) 13. Connect the leads on the harness to the handle switch and power cord. See wiring diagram on page 70. . 14. Position the left h...

  • Page 30: II. Maintenance and Repairs

    Page 30 caution: unplug the vacuum cleaner before servicing 1. Remove the dust cover and bag (fig. A.) 2. Remove the two screws shown in fig. B. 3. Remove and discard the old bag holder assembly (fig. C.) install the new one using the two screws (fig. B.) 4. Put the bag back in and reattatch the dus...

  • Page 31: II. Maintenance and Repairs

    Page 31 caution: unplug the vacuum cleaner before servicing. 1. Turn the roto-knob to the left far enough to disengage the switch. Remove the screw for the knob and the roto-valve switch cover plate (fig. A.) 2. Remove the roto-valve knob and the switch cover plate remove the small silver screw that...

  • Page 32: II. Maintenance and Repairs

    Page 32 caution: unplug the vacuum cleaner before servicing 5. Remove the nine (9) screws securing the back cover (fig. E.) remove back cover (fig. F.). 6. To reassemble: first install the roto-valve into the back cover as shown in fig. G. It is imortant that the roto-valve is turned slightly counte...

  • Page 33: II. Maintenance and Repairs

    Page 33 caution: unplug the vacuum cleaner before servicing 1. Remove the four (4) screws securing the nozzle cover (fig. A) and remove the cover (fig. B.) 2. Remove the two (2) screws securing the heght adjust assembly (fig. C) and remove the assembly. 3. Replace the assembly. Be sure to line up th...

  • Page 34: II. Maintenance and Repairs

    Page 34 caution: unplug the vacuum cleaner before servicing. 1. Follow steps 1-2 on the previous page. 2. Flip the machine over and remove the four (4) screws holding the baseplate (fig a.) remove base plate. 3. Remove the height adjust axle (fig. B.) 4. Use a screwdriver or other small tool to remo...

  • Page 35: II. Maintenance and Repairs

    Page 35 caution: unplug the vacuum cleaner before servicing. 1. Use a small screwdriver or other tool to pop the hubcap loose (fig. A.) remove the hubcap (fig. B.) 2. Remove the e-clip (fig. C..) 3. Remove the wheel. Slide the new wheel onto the shaft and secure with an e-clip (fig. D.) line up the ...

  • Page 36: II. Maintenance and Repairs

    Page 36 caution: unplug the vacuum cleaner before servicing 1. Remove the four screws securing the baseplate and remove the baseplate. 2. Remove the agitator. 3. Remove the four (4) screws securing the nozzle cover and remove the cover (fig. A.) 4 place the vacuum in the upright position and remove ...

  • Page 37: II. Maintenance and Repairs

    Page 37 caution: unplug the vacuum cleaner before servicing 5. Remove the six (6) screws securing the airpath cover (fig. E.) remove the airpath cover. 6. Remove the two (2) screws from the right pivot bracket (fig. F.) 7. Remove the two (2) screws from the left pivot bracket and the screw holding t...

  • Page 38: II. Maintenance and Repairs

    Page 38 caution: unplug the vacuum cleaner before servicing 1. Follow the instructions on pages 36-37 to separate the nozzle from the dust compartment body. 2. Remove the direct air motor inlet seal. 3. Remove the plastic pivots on each side of the direct air motor. It may be necessary to pry with a...

  • Page 39: II. Maintenance and Repairs

    Page 39 caution: unplug the vacuum cleaner before servicing. 4. Remove the five (5) screws securing the motor cover (fig. E.) 5. Remove the motor cover (fig. F and fig. G.) ii. Maintenance and repairs w. Accesing the motor compartment (cont.) fig. E fig. F fig. G.

  • Page 40: II. Maintenance and Repairs

    Page 40 caution: unplug the vacuum cleaner before servicing 1. Access motor compartment as shown on page 38-39. 2. Remove the screw holding the direct air motor (fig. A.) 3. Remove the direct air motor and take off the fan housing by removing the 3 screws. 4. Use vice grips or another method to clam...

  • Page 41: II. Maintenance and Repairs

    Page 41 caution: unplug the vacuum cleaner before servicing. 1. Make sure all the wires are routed properly as shown in fig. A. 2. Take care not to pinch any wires when positioning the motor cover. Install the five (5) screws to secure the motor cover. 3. Install the left and right pivot bushings. L...

  • Page 42: II. Maintenance and Repairs

    Page 42 caution: unplug the vacuum cleaner before servicing. 4. Reinstall the direct air motor inlet gasket (fig. E.) 5. Position the metal pivot brackets over the plastic ones. Hold the machine by the metal brackets and lift the motor compartment up as shown in fig. E. 6. Position the metal bracket...

  • Page 43: II. Maintenance and Repairs

    Page 43 caution: unplug the vacuum cleaner before servicing. 8. Reinstall the four (4) screws securing the metal pivot brackets and the one screw and washer for the wire harness (fig. H and fig i.) 9. Replace the six (6) screws securing the airpath cover (fig. J.) 10. Place the vacuum in the upright...

  • Page 44: II. Maintenance and Repairs

    Page 44 caution: unplug the vacuum cleaner before servicing. 11. Press the foot pedal and lay the vacuum flat. 12. Reinstall the light board holder with two (2) screws (fig. L.) 13. Position the belt around the direct air motor shaft and run it between the arms of the hall sensor frame and down thro...

  • Page 45: II. Maintenance and Repairs

    Page 45 caution: unplug the vacuum cleaner before servicing. 15. Flip the vacuum back over and install the nozzle cover. Be sure to line up the tabs at the front as shown in fig. O. Secure with four (4) screws (fig. P.) 16. Install the baseplate by first inserting the tabs (fig. Q) and then securing...

  • Page 46: II. Maintenance and Repairs

    Page 46 caution: unplug the vacuum cleaner before servicing. 1. Separate the nozzle from the dust compartment body as shown on pages 36-37. 2. Locate and remove the e-clip securing the foot pedal axle (fig. A.) remove the foot pedal axle by sliding it from the inside of the nozzle housing (fig. B.) ...

  • Page 47: II. Maintenance and Repairs

    Page 47 caution: unplug the vacuum cleaner before servicing. 4. Hold the tilt lock spring as shown in fig. E. 5. Lower the spring into the foot pedal slot and postition as shown in fig f. 6. Insert the foot pedal in front of the spring as shown in fig. G 7. Reinstall the foot pedal axle from the ins...

  • Page 48: II. Maintenance and Repairs

    Page 48 caution: unplug the vacuum cleaner before servicing note: hall sensor componants are sensitive to static shock. Use grounding strap and anti-static mat if possible. 1. Remove the four (4) scrws holding the nozzle cover (fig. A.) flip the machine over and remove the nozzle cover. 2. Remove th...

  • Page 49: II. Maintenance and Repairs

    Page 49 ii. Maintenance and repairs caution: unplug the vacuum cleaner before servicing. Note: pc board componants are sensitive to static shock. Use grounding strap and anti-static mat if possible and avoid touching board componants. 1. Access the motor compartment as shown on pages 38-39. 2. Slide...

  • Page 50: II. Maintenance and Repairs

    Page 50 ii. Maintenance and repairs caution: unplug the vacuum cleaner before servicing. 1. Access the motor compartment as shown on pages 38-39. 2. Remove the clean air motor (fig. A.) 3. Remove the two screws for the thremal reset (fig. B.) 4. Use a soldering iron to desolder the thermal reset and...

  • Page 51: II. Maintenance and Repairs

    Page 51 caution: unplug the vacuum cleaner before servicing. 1. Access the motor compartment as shown on pages 38-39. 2. Remove the one (1) pan head screw holding the motor (fig. A.) 3. Remove the motor. Disconnect the wire leads using two pairs of needle nose pliers. First grip a con nector with ea...

  • Page 52: II. Maintenance and Repairs

    Page 52 caution: unplug the vacuum cleaner before servicing. 1. Access the motor compartment as shown on page 38-39. 2. Remove the motor (fig. A and b.) 3. Disconnect the black and white leads. The yellow wire is not used. For easy disconnect instructions see step 3 on the previous page. 4. Install ...

  • Page 53: II. Maintenance and Repairs

    Page 53 caution: unplug the vacuum cleaner before servicing. 1. Turn the roto-knob to the left far enough to disengage the switch. Remove the screw for the roto-valve switch cover plate (fig. A.) 2. Remove the roto-valve switch cover plate (fig. B.) 3. Set a multimeter to ohms and place one lead on ...

  • Page 54: III. Troubleshooting

    Page 54 caution: unplug the vacuum cleaner before servicing 1. Replace the bag. Even if the bag is not full the pores could be clogged. 2. Check the filters. Replace as necessary. 3. Check the brush strips. If the brush strips are worn, replace. See pages 15-16 for instructions. 4. Check the hose fo...

  • Page 55: III. Troubleshooting

    Page 55 caution: unplug the vacuum cleaner before servicing 1. Make sure the direct air motor is running. If it is not see page 51. 2. Check the brush strips for wear and replace as necessary. See pages 15-16 for instructions. 3. Check the belt for wear. If it is damaged or stretched, replace. See p...

  • Page 56: III. Troubleshooting

    Page 56 caution: unplug the vacuum cleaner before servicing the r30 is equipped with a lifetime belt. This belt should not need to be replaced regularly like stretch belts on other vacuum cleaners. However the belt may become damaged and need to be replaced. If this happens frequently follow the ste...

  • Page 57: III. Troubleshooting

    Page 57 caution: unplug the vacuum cleaner before servicing 1. Using a small tool or pen press the thermal reset on the back of the machine (fig. A.) 2. Test machine. If it runs after pressing reset check for overfull bag or clog before returning to customer. If pressing thermal reset does not resol...

  • Page 58: III. Troubleshooting

    Page 58 caution: unplug the vacuum cleaner before servicing 1. Check that the handle screw is tight. If screw is loose, tighten it and retest. 2. Visually check the power cord for damage. If damaged replace and retest. If no damage is present test for power through the handle as follows. 3. Remove t...

  • Page 59: III. Troubleshooting

    Page 59 caution: unplug the vacuum cleaner before servicing 1. Visually check the power cord for damage. If damaged replace and retest. If no damage is present test cord as follows. 2. Disassemble handle grip by removing the upper cord hook screw, cord hook and base. Then remove the six (6) screws. ...

  • Page 60: III. Troubleshooting

    Page 60 caution: unplug the vacuum cleaner before servicing 1. Check the continuity through the switch. Place the multimeter leads on each side of the switch (fig. A.) with the switch in the on position the multimeter should read zero. If it does not, replace switch. If switch tests good proceed to ...

  • Page 61: III. Troubleshooting

    Page 61 caution: unplug the vacuum cleaner before servicing 1. Access the motor compartment as shown on pages 38-39. 2. Remove the clean air motor and disconnect the black and white leads (fig. A.) note: the yellow wire from the clean air motor is not used. 3. Remove the two screws holding the therm...

  • Page 62: III. Troubleshooting

    Page 62 caution: unplug the vacuum cleaner before servicing 1. Install the handle on the vacuum. 2. Set the multimeter to test continuity (ohms) and place one of the leads on the small blade of the wall plug (fig. A.) 3. Make sure the switch is in the on position and place the other lead onto the bl...

  • Page 63: III. Troubleshooting

    Page 63 caution: unplug the vacuum cleaner before servicing 1. Visually inspect motor. Check motor commutator for excessive blackening or reddish color. Check the carbon brushes. Replace motor if necessary. 2. If all other componants test good replace the pc board. See page 49 for instructions. Iii....

  • Page 64: III. Troubleshooting

    Page 64 caution: unplug the vacuum cleaner before servicing note: if the belt and/or brushroll are not installed in the machine the motor will always stop and the jam light will activate. This is normal. Install the belt and brushroll to test the machine. 1. Check the brushroll for an obstruction. R...

  • Page 65: III. Troubleshooting

    Page 65 caution: unplug the vacuum cleaner before servicing 8. Insert the hall sensor test plug (fig. C and d.) 9. Test the machine with the test plug installed. Caution: moving parts and live power. If the problem persists replace the pc board (see page 49) 10. If the symptom goes away with the tes...

  • Page 66: III. Troubleshooting

    Page 66 caution: unplug the vacuum cleaner before servicing 1. Determine where the noise originates from. Turn on the vacuum and then press the carpet/floor but ton to disengage the direct air motor and agitator. If the noise is still present with the direct air motor turned off then it is in the cl...

  • Page 67: III. Troubleshooting

    Page 67 caution: unplug the vacuum cleaner before servicing note: the direct air motor will not function if the vacuum is in the upright position. The tools knob must fully engaged in the tools on position as well. 1. First ensure that the jam light is not activating. If it is see pages 64-65 to tro...

  • Page 68: III. Troubleshooting

    Page 68 caution: unplug the vacuum cleaner before servicing. 1. Access the motor compartment as shown on pages 38-39. 2. Locate the wings switch and inspect it for damage (fig. A.) the switch should be open by default. Check the wire leads and make sure they are secure and not pinched or cut. 3. Che...

  • Page 69: III. Troubleshooting

    Page 69 caution: unplug the vacuum cleaner before servicing 1. Replace the bag and filters. If problem persists there is a clog causing it to overheat. 2. The thermal breaker could be weak from repeated tripping. Replace breaker. (see page 50 for instructions.) 3. The motor could be overheating. Rep...

  • Page 70: IV. Diagrams

    Page 70 iv. Diagrams a. Handle wiring off on p o w er c or d carpet/floor switch board pwr in sw out led1 led2 red b lack w hit e black w hit e w hit e b lack black w hit e w hit e red b lack w hit e w hit e handle har ness b lue handle har ness.

  • Page 71: IV. Diagrams

    Page 71 b. Motor compartment wiring iv. Diagrams winged rocker switch pcb thermal breaker direct air motor clean air motor yellow (not used) black white black white white large multi-pin connector from main harness (connects to pcb) black black white white sleeve large multi pin connector from main ...

  • Page 72: V. Contact Information

    Page 72 v. Contact information should you need further assistance please contact your vac pros representative or tacony technical service to order parts: vac pros phone: 800-827-8877 for technical assistance: tacony technical service phone: 800-643-7459 email: d.Humphrey@tacony.Com r.Morales@tacony....