Tadiran Telecom Coral SeaBeam Installation And Configuration Reference Manual

Other manuals for Coral SeaBeam: Installation And Configuration Reference Manual

Summary of Coral SeaBeam

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    Creating a new world of ipportunities . Installation and configuration reference manual softphone coral seabeam.

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    ? copyright by tadiran telecom ltd., 2008. All rights reserved worldwide. The coral is protected by u.S. Patents 6,594,255; 6,598,098; 6,608,895; 6,615,404 all trademarks contained herein are the property of their respective holders. The information contained in this document is proprietary and is s...

  • Page 4: Table of Contents

    Coral seabeam installation and congfiguration manual table of contents i to c table of contents about this manual ........................................................................................... 1 document description ..........................................................................

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    Table of contents ii coral seabeam installation and congfiguration manual to c coral seabeam installation........................................................................... 19 installing coral seabeam....................................................................... 19 initial setup and...

  • Page 6: About This Manual

    Coral seabeam installation and configuration manual about this manual 1 document description 1 1 about this manual ................................................................................................................ Q document description the coral seabeam configuration and installation ...

  • Page 7: Related Documentation

    2 about this manual coral seabeam installation and configuration manual related documentation 1 ................................................................................................................ Q related documentation for further information not covered in this manual, refer to: ........

  • Page 8: About This Product

    Coral seabeam installation and configuration manual about this product 3 general info rmation 2 2 about this product ................................................................................................................ Q general information coral seabeam, a co-brand of counterpath’s eyebe...

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    4 about this product coral seabeam installation and configuration manual general information 2 automatic selection of the best codec based on the other party’s capability, the available bandwidth, and network conditions. Coral seabeam switches the codec within a call in response to changing network ...

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    Coral seabeam installation and configuration manual about this product 5 general info rmation 2 figure 1 coral seabeam main components yealink devices usb-p1k - usb hand phone usb-p8d - usb hand phone (includes headset with microphone for hands free calling) usb-w1d - wireless phone with base and ha...

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    6 about this product coral seabeam installation and configuration manual general information 2 figure 2 coral seabeam with opened drawers table 2 coral seabeam features component description open coral seabeam menu located above the call display area, used to configure the coral seabeam, view log fi...

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    Coral seabeam installation and configuration manual about this product 7 general info rmation 2 dial pad number buttons used for dialing and entering codes, passwords, names, etc. Microphone control slider to the left of the dial pad used to adjust microphone volume (i.E., the volume of your voice h...

  • Page 13: Notes:

    Notes:.

  • Page 14: Coral Seabeam User Data

    Coral seabeam installation and configuration manual pre-installation requirements 9 coral seabeam user data 3 3 pre-installation requirements this chapter describes the procedures prior to installing the coral seabeam softphone. ..........................................................................

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    10 pre-installation requirements coral seabeam installation and configuration manual w orkstation minimum re quirements 3 ................................................................................................................ Q workstation minimum requirements in order to run coral seabeam,...

  • Page 16: Completing The Registration

    Coral seabeam installation and configuration manual pre-installation requirements 11 coral system min imum requirements 3 ................................................................................................................ Q coral system minimum requirements in addition, ensure that the ...

  • Page 17: Notes:

    Notes:.

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    Coral seabeam installation and configuration manual coral ipx and flexicom registration 13 registering the softpho ne via the coral ipx / flexicom 4 4 coral ipx and flexicom registration ................................................................................................................ ...

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    14 coral ipx and flexicom registration coral seabeam installation and configuration manual ove rview and minimum requirements 4 2 program any specific features that will operate for the phone. Customizing specific coral features defined for the phone is not an integral part of the registration and c...

  • Page 20: Parameters For Reference

    Coral seabeam installation and configuration manual coral ipx and flexicom registration 15 parameters for reference 4 ................................................................................................................ Q parameters for reference these parameters include the following inf...

  • Page 21: General Parameters

    16 coral ipx and flexicom registration coral seabeam installation and configuration manual general parameters 4 to add ip ports to a non-ip system, ip sizes must be updated and first initialization performed. Ugwc.............................................................................(route: ip...

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    Coral seabeam installation and configuration manual coral ipx and flexicom registration 17 post-registration t est pa rameters 4 ................................................................................................................ Q post-registration test parameters after completing regis...

  • Page 23: Notes:

    18 coral ipx and flexicom registration coral seabeam installation and configuration manual post-registration t est parameters 4 notes:.

  • Page 24: Coral Seabeam Installation

    Coral seabeam installation and configuration manual coral seabeam installation 19 installing coral seabeam 5 5 coral seabeam installation this chapter describes installation and initial setup of the coral seabeam. Coral seabeam is quick and easy to install, and requires little initial setup and conf...

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    20 coral seabeam installation coral seabeam installation and configuration manual installing coral seabeam 5 2 click next to continue with the installation. 3 after reading the license agreement, select i accept the agreement, and then click next to continue. 4 select an installation location, and t...

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    Coral seabeam installation and configuration manual coral seabeam installation 21 installing coral seabeam 5 system files get copied to the installation directory specified. The default installation directory is: c:\program files\tadiran\coral seabeam\ the directory contains: the executable (coral s...

  • Page 27: Tip:

    22 coral seabeam installation coral seabeam installation and configuration manual installing coral seabeam 5 5 select from the following options, and then click next to install coral seabeam. A create a desktop icon - to create the icon on the desktop. B create a quick launch icon - to create the ic...

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    Coral seabeam installation and configuration manual coral seabeam installation 23 initial setup and configuration 5 ................................................................................................................ Q initial setup and configuration to configure coral seabeam for the fi...

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    24 coral seabeam installation coral seabeam installation and configuration manual initial setup and configuration 5 5 since this is the first time you are running coral seabeam, the no sip accounts are enabled message and sip accounts window appear, indicating that coral seabeam has yet to be config...

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    Coral seabeam installation and configuration manual coral seabeam installation 25 initial setup and configuration 5 6 click add to set up a sip account. The properties of account window appears. N 7 in the account tab, complete the user details area (see table 13 on page 50 ). 8 for the remaining ta...

  • Page 31: Tip:

    26 coral seabeam installation coral seabeam installation and configuration manual initial setup and configuration 5 you can enable more than one account at a time. Each time you start coral seabeam, you are automatically logged into every enabled account. For more information about enabling accounts...

  • Page 32: Coral Seabeam Menu Options

    Coral seabeam installation and configuration manual configuring the coral seabeam 27 coral seabeam menu options 6 6 configuring the coral seabeam this chapter describes the options available for configuring coral seabeam. All configurations can be performed locally from the softphone’s menu options....

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    28 configuring the coral seabeam coral seabeam installation and configuration manual coral seabeam menu options 6 advanced pane, video codecs tab, page 40 advanced pane, network tab, page 42 advanced pane, quality of service tab, page 44 advanced pane, diagnostics tab, page 46 general pane, applicat...

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    Coral seabeam installation and configuration manual configuring the coral seabeam 29 coral seabeam menu options 6 table 6 general pane, application tab area field description basic options always on top of other applications select or clear, according to preference. Launch when windows starts confir...

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    30 configuring the coral seabeam coral seabeam installation and configuration manual coral seabeam menu options 6 general pane, alerts and sounds tab table 7 general pane, alerts and sounds tab area field description ringtones ringtones use this area to import, play, activate and clear ringtones. Ri...

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    Coral seabeam installation and configuration manual configuring the coral seabeam 31 coral seabeam menu options 6 call notification pop up the phone if it is not in focus select to automatically bring the softphone to the front when an incoming call is received. Show a ‘call alert’ select to display...

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    32 configuring the coral seabeam coral seabeam installation and configuration manual coral seabeam menu options 6 general pane, availability tab the availability option is for future use. At the bottom of this tab you can modify the auto-detect idleness period..

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    Coral seabeam installation and configuration manual configuring the coral seabeam 33 coral seabeam menu options 6 general pane, devices tab the devices tab allows you to specify the devices you are using and then enable features for those devices. There are two ways to specify devices: automatically...

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    34 configuring the coral seabeam coral seabeam installation and configuration manual coral seabeam menu options 6 table 8 general pane, devices tab area field description headset speaker device change these fields only if you want to override the devices that coral seabeam automatically selected. In...

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    Coral seabeam installation and configuration manual configuring the coral seabeam 35 coral seabeam menu options 6 speaker- phone speaker device change this field only if you want to override the devices that coral seabeam automatically selected. Select the device that you want to use for audio out (...

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    36 configuring the coral seabeam coral seabeam installation and configuration manual coral seabeam menu options 6 ring device speaker device change this field only if you want to override the devices that coral seabeam automatically selected. The device from which you want to hear the phone ringing:...

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    Coral seabeam installation and configuration manual configuring the coral seabeam 37 coral seabeam menu options 6 advanced pane, audio codecs tab the audio codecs tab displays all the codecs that are included in coral seabeam. You can enable or disable codecs as required. With only one codec enabled...

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    38 configuring the coral seabeam coral seabeam installation and configuration manual coral seabeam menu options 6 about audio codecs audio codecs describe the format by which audio streams are compressed for transmission over networks. Codecs can be categorized as either narrowband or wideband: narr...

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    Coral seabeam installation and configuration manual configuring the coral seabeam 39 coral seabeam menu options 6 table 9 audio codecs supported by coral seabeam codec narrow band wide band royalty- bearing included in retail coral seabeam amr wideband (g.722.2) 3 3 broadvoice-32 3 3 broadvoice-32 f...

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    40 configuring the coral seabeam coral seabeam installation and configuration manual coral seabeam menu options 6 advanced pane, video codecs tab about video codecs video codecs describe the format by which video streams are compressed for transmission over networks. Some codecs require less bandwid...

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    Coral seabeam installation and configuration manual configuring the coral seabeam 41 coral seabeam menu options 6 other party’s capability, the available bandwidth, and network conditions. You cannot change the properties of any codecs. Supported video codecs coral seabeam supports the following vid...

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    42 configuring the coral seabeam coral seabeam installation and configuration manual coral seabeam menu options 6 advanced pane, network tab this tab is intended for use by system administrators only. Changing settings inappropriately could cause coral seabeam to malfunction..

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    Coral seabeam installation and configuration manual configuring the coral seabeam 43 coral seabeam menu options 6 table 11 advanced pane, network tab area field description network connection speed select the speed of your network connection complete this field only if you have disabled zero-touch b...

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    44 configuring the coral seabeam coral seabeam installation and configuration manual coral seabeam menu options 6 advanced pane, quality of service tab the quality of service tab allows you to request a specific transport service for audio, video and signaling traffic. There are two types of service...

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    Coral seabeam installation and configuration manual configuring the coral seabeam 45 coral seabeam menu options 6 for windows installations, there are restrictions on the service you can use, based on your version of windows: table 12 transport service windows compatibility coral seabeam supports 80...

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    46 configuring the coral seabeam coral seabeam installation and configuration manual coral seabeam menu options 6 advanced pane, diagnostics tab the diagnostics tab allows you to enable logging to files. Logging uses computer resources, so you should only enable it when instructed by a customer supp...

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    Coral seabeam installation and configuration manual configuring the coral seabeam 47 coral seabeam menu options 6 clear the simple view check box to display all logging level options 3 specify the folder where logs will be saved. 4 click apply. Activity on coral seabeam will be logged to .Csv files ...

  • Page 53: Sip Accounts

    48 configuring the coral seabeam coral seabeam installation and configuration manual sip accounts 6 ................................................................................................................ Q sip accounts use sip account settings on the coral seabeam menu to set up sip account...

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    Coral seabeam installation and configuration manual configuring the coral seabeam 49 sip accoun ts 6 when multiple accounts are enabled, you will be able to receive calls on all those accounts. You can never place a call on a disabled account even if you enter the account prefix. Placing such a call...

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    50 configuring the coral seabeam coral seabeam installation and configuration manual sip accounts 6 account properties, account tab table 13 account properties, account tab (user details area) area field description user details display name leave blank. The name other parties see when they are conn...

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    Coral seabeam installation and configuration manual configuring the coral seabeam 51 sip accoun ts 6 domain proxy register with domain and receive incoming calls select this check box if you want to register with the coral, so that you can receive incoming calls. Typically, this field is selected. A...

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    52 configuring the coral seabeam coral seabeam installation and configuration manual sip accounts 6 account properties, voicemail tab use this tab only for defining the number to dial for accessing voicemail when double-clicking on the call display. Enter your voicemail number in the number to dial ...

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    Coral seabeam installation and configuration manual configuring the coral seabeam 53 sip accoun ts 6 account properties, topology tab.

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    54 configuring the coral seabeam coral seabeam installation and configuration manual sip accounts 6 table 14 account properties, topology tab area field description firewall traversal ip address this setting controls how your ip address is presented. Discover global address - coral seabeam determine...

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    Coral seabeam installation and configuration manual configuring the coral seabeam 55 sip accoun ts 6 account properties, presence tab presence allows other softphone users to see your online availability, and also allows you to see the online availability of others. This tab only appears for the cur...

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    56 configuring the coral seabeam coral seabeam installation and configuration manual sip accounts 6 account properties, storage tab the storage tab allows you to set up either a local or remote (webdav or xcap) storage system for your contacts list. This tab only appears for the current default acco...

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    Coral seabeam installation and configuration manual configuring the coral seabeam 57 sip accoun ts 6 how storage works for multiple accounts if you have multiple accounts, the local storage method is supported and easily managed. If you use a remote storage method, new contacts are stored at the rem...

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    58 configuring the coral seabeam coral seabeam installation and configuration manual sip accounts 6 account properties, security tab table 17 account properties, security tab area field description signaling transport types of transport that are supported in the coral seabeam . Typically, automatic ...

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    Coral seabeam installation and configuration manual configuring the coral seabeam 59 sip accoun ts 6 you can set up coral seabeam for the type of security (encryption) you want for incoming and outgoing calls. Coral seabeam supports: signaling encryption using tls media encryption using srtp setting...

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    60 configuring the coral seabeam coral seabeam installation and configuration manual sip accounts 6 table 18 security options option how outgoing calls are handled how incoming calls are handled make and accept only encrypted calls coral seabeam will place all calls with tls. The call invite will sp...

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    Coral seabeam installation and configuration manual configuring the coral seabeam 61 sip accoun ts 6 account properties, advanced tab table 19 account properties, advanced tab field description reregister every the time interval between coral seabeam’s attempts to reregister in order to refresh the ...

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    62 configuring the coral seabeam coral seabeam installation and configuration manual sip accounts 6 max. Time this is the maximum wait time between attempts to reregister. Once this maximum is reached, coral seabeam will wait this time for all subsequent attempts. For example, if the minimum time is...

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    C o r a l s e a b e a m s o f t p h o n e i n s t a l l a t i o n m a n u a l 1 e d i t i o n 2 0 0 8 t m s t f o r f l e x i c o m / i p x s y s t e m s international headquarters tadiran telecom ltd. 18 hasivim street p.O.Box 7607 petach tikva 49170 israel tel. +972-3-9262000, fax. +972-3-9262310 ...