Talkswitch TS-400 User Manual - Table Of Contents

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Manual is about: TalkSwitch TS-400: User Guide

Summary of TS-400

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    A n s w e r s w i t h i n t e l l i g e n c e ® t a l k s w i t c h u s e r g u i d e talkswitch ts-400 telephone c t.T p 0 0 5 . 0 0 5 4 0 2 1545 carling avenue, suite 510 ottawa, ontario, canada k1z 8p9 www.Talkswitch.Com ts-400 cover_4c.Qxd 2/15/2006 12:35 pm page 1.

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    Talkswitch. Copyright 2007. All rights reserved. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. Information in this user guide is subject to change without notice and does not represent any commitment on the part of...

  • Page 3: Table Of Contents

    Table of contents installing your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 important safety instructions. . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 4

    Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 send a call to voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 check voicemails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 usinging...

  • Page 5: Installing Your Phone

    W w w.T a l k s w i t c h . C o m 1 t s - 4 0 0 u s e r g u i d e installing your phone introduction congratulations on the purchase of your new ts-400 telephone. This phone is specifically designed to take full advantage of the features of the talkswitch line of phone systems. Ts-400 feature overvi...

  • Page 6

    2 w w w.T a l k s w i t c h . C o m t s - 4 0 0 u s e r g u i d e 7. Do not allow anything to rest on the telephone line cord or power cord. Do not locate this product where its cords will be stepped on or interfered with. 8. Do not overload outlets and extension cords, as this can result in the ris...

  • Page 7

    W w w.T a l k s w i t c h . C o m 3 t s - 4 0 0 u s e r g u i d e part checklist the following parts are included with your ts-400 phone: • ts-400 telephone • telephone base • telephone handset installation 1. Plug one end of the flat telephone line cord into the line jack on the back of the phone w...

  • Page 8

    4 w w w.T a l k s w i t c h . C o m t s - 4 0 0 u s e r g u i d e wall mounting 1. Turn the phone over so that you are looking at the bottom of the phone. Insert tabs at the narrow end of the wall-mount bracket into the holes at the rear of the phone bottom. Press and latch the tabs at the thicker e...

  • Page 9

    W w w.T a l k s w i t c h . C o m 5 t s - 4 0 0 u s e r g u i d e setting up your ts-400 phone overview there are four programmable options for the ts-400. They are: • area code — 7-digit local dialing • area codes — 10-digit local dialing • line access code • paging mode area code — 7-digit dialing...

  • Page 10

    6 w w w.T a l k s w i t c h . C o m t s - 4 0 0 u s e r g u i d e outside line access code the outside line access code is dialed prior to any number over 6 digits stored in the directory, speed dial buttons, or the call log. A stored number with 6 or fewer digits is considered an internal number. T...

  • Page 11

    W w w.T a l k s w i t c h . C o m 7 t s - 4 0 0 u s e r g u i d e configuring 10-digit dialing the display flashes enter area code and 10 digits dial . Enter the area code(s) for numbers that you dial using 10 digits (e.G., 720-555-1234). You can store up to three area codes for 10-digit dialing. Pr...

  • Page 12

    8 w w w.T a l k s w i t c h . C o m t s - 4 0 0 u s e r g u i d e adjusting the handset receiver volume if you need to adjust the handset receiver volume: 1. Lift the handset and listen to the dial tone. 2. Press the right side of the button to increase the receiver volume. 3. Press the left side of...

  • Page 13

    W w w.T a l k s w i t c h . C o m 9 t s - 4 0 0 u s e r g u i d e adjusting speakerphone receiver volume if you need to adjust the speakerphone receiver volume: 1. Press the button and listen to the dial tone. 2. Press the right side of the button to increase the receiver volume. 3. Press the left s...

  • Page 14: Using Your Phone

    1 0 w w w.T a l k s w i t c h . C o m t s - 4 0 0 u s e r g u i d e using your phone overview of the ts-400 phone key label usage 1 display 2 message light • visual message waiting indicator. 3 button • adjust lcd contrast. 4 hookswitch • on-hook and off-hook control for the handset. 5 • park active...

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    W w w.T a l k s w i t c h . C o m 1 1 t s - 4 0 0 u s e r g u i d e key label usage 14 • to adjust receiver volume for handset and speaker. 15 w • to move cursor left during programming. 16 s • to review upward from the oldest caller id record. 17 x • to move cursor right during programming. 18 t • ...

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    1 2 w w w.T a l k s w i t c h . C o m t s - 4 0 0 u s e r g u i d e the phone display the phone display is used to show call information. When idle, the display shows the number of missed calls. Making a call calls can be initiated in a number of different ways: traditional — lift the handset and di...

  • Page 17

    W w w.T a l k s w i t c h . C o m 1 3 t s - 4 0 0 u s e r g u i d e hanging up a call you can hang up a phone call by pressing the button or putting the handset back in the cradle. Putting a call on hold 1. You can put a call on hold by pressing the button. Once a call is on hold, you can hang up yo...

  • Page 18

    1 4 w w w.T a l k s w i t c h . C o m t s - 4 0 0 u s e r g u i d e conferencing calls when you are on a call, you can add another person to create a three-way call. 1. Press button to put the current call on hold. 2. Dial the number of the extension or phone number of the person you would like to c...

  • Page 19

    W w w.T a l k s w i t c h . C o m 1 5 t s - 4 0 0 u s e r g u i d e paging — pa, group or intercom paging the ts-400 menus support three types of paging: pa paging, group paging and intercom paging. The button can be pre-configured for either pa (public address) paging or group paging, depending on ...

  • Page 20

    1 6 w w w.T a l k s w i t c h . C o m t s - 4 0 0 u s e r g u i d e do not disturb you can enable do not disturb on your extension and you will not receive any calls at that extension. All calls will follow the “do not disturb” call cascade option for your extension, such as going directly to voicem...

  • Page 21

    W w w.T a l k s w i t c h . C o m 1 7 t s - 4 0 0 u s e r g u i d e using the call log when you receive a call, the phone number and name of the caller appears on the display with the day and time the call was received and is then stored in the call log. The ts-400 automatically stores the caller id...

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    1 8 w w w.T a l k s w i t c h . C o m t s - 4 0 0 u s e r g u i d e saving a caller’s name and number you can easily save the name and number of a caller to the directory or speed dial key while reviewing your call log. 1. When the number and name you wish to store is displayed, press . 2. Press or ...

  • Page 23

    W w w.T a l k s w i t c h . C o m 1 9 t s - 4 0 0 u s e r g u i d e • if your phone is configured for direct line access, the phone will never insert a line access code . • these tips also apply to programming directory entries or speed dial keys. Using the phone directory the directory makes dialin...

  • Page 24: Maintenance Information

    2 0 w w w.T a l k s w i t c h . C o m t s - 4 0 0 u s e r g u i d e 4. Press to save the number. Note: do not include the outside line access code in the phone number you entered. See note about programming new phone numbers in the previous section for more information. 5. Use the keypad to enter th...

  • Page 25: Troubleshooting

    W w w.T a l k s w i t c h . C o m 2 1 t s - 4 0 0 u s e r g u i d e troubleshooting if you have any problems with your telephone, determine first if the problem is with your phone or with the phone line. Resetting your telephone’s programming electrostatic shocks or power surges (e.G., from lightnin...

  • Page 26

    2 2 w w w.T a l k s w i t c h . C o m t s - 4 0 0 u s e r g u i d e phone doesn’t ring • verify that the ringer is not turned off. Check the ring volume switch at the back of the phone phone is idle to turn the ringer on. • verify that the line cord is properly connected and that dial tone is presen...

  • Page 27: Limited Warranty

    W w w.T a l k s w i t c h . C o m 2 3 t s - 4 0 0 u s e r g u i d e limited warranty talkswitch, a division of centrepoint technologies inc. (“talkswitch”) warrants to the original end-user customer (“customer”) that each new talkswitch ts-400 telephone shall be substantially free from defects in ma...

  • Page 28

    2 4 w w w.T a l k s w i t c h . C o m t s - 4 0 0 u s e r g u i d e (including without limitation, negligence), or any other legal theory, whether or not advised of the possibility of such damages, or whether such damages are forseeable. In any event, the total aggregate liability of talkswitch for ...

  • Page 29

    W w w.T a l k s w i t c h . C o m 2 5 t s - 4 0 0 u s e r g u i d e fcc registration and repair information your new product has been registered with the federal communication commission (fcc). This product complies with standards in part 68 of the fcc rules. This product is hearing aid compatible a...

  • Page 30

    2 6 w w w.T a l k s w i t c h . C o m t s - 4 0 0 u s e r g u i d e if your product causes interference to radio or television reception when it is in use, you might correct the interference with any one or all of these measures: (a) where it can be done safely, reorient the receiving television or ...