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Tally T8024 User Manual

Manual is about: Color Laser Printer

Summary of T8024

  • Page 1

    User guide t8024 color laser printer.

  • Page 2

    Truetype font, appletalk, macos, macintosh and ethertalk are trademarks of apple computer, inc., registered in the u.S. And other countries. Netware is a registered trademark of novell, inc., in the united states and other countries. Microsoft, ms-dos, windows, and windows nt are either registered t...

  • Page 3: Preface

    I thank you for choosing the t8024. This is a guide on operating the t8024 and the important points to note. To understand the features fully and to use the machine correctly and effectively, please read this guide before using it. Keep this guide handy for use as a quick reference on using the mach...

  • Page 4: P. 152

    Ii for situations like this, please read on... The error indicator is on or blinking. P. 152 p. 160 an error message appears on the operation panel. Cannot switch on the printer. The printer does not print. Print quality is not good. P. 139 p. 132 problem! P. 133 if you are unable to rectify problem...

  • Page 5: III

    Iii i want to stop printing: toner cartridge drum cartridge transfer roller p. 182 p. 186 p. 1 91 p. 76 i want to know how to set paper and print: envelopes custom-size paper p. 80 p. 82 p. 85 p. 90 p. 88 p. 172 p. 178 p. 179 p. 173 p. 175 two-sided printing on specialty paper transparencies two-sid...

  • Page 6: P. 117

    Iv adjusting colors economizing print on both sides of the paper printing with various functions p. 117 help managing the printer p. 194 p. 199 using the printer efficiently! You can do the following with your printer: help keywords are used in windows. For information about the contents of help and...

  • Page 7: Managing The Printer

    V printing with various functions managing the printer p. 194 p. 199 help printing a stamp such as the word ''confidential'' as a background to the main printed text keyword: printing a watermark printing on paper inserted between transparency sheets (transparency separators) keyword: transparency s...

  • Page 8: Table of Contents

    Vi table of contents ◆ preface ◆ for situations like this, please read on... ◆ you can do the following with your printer: ◆ type of manuals ◆ using this guide organization conventions ◆ safety notes ◆ the objective of the international energy star program chapter 1 printer system settings 1.1 adjus...

  • Page 9: Vii

    Table of contents vii chapter 3 basic printer operation 3 printer part names and functions................................................................................. 62 3.1 switching on/off the power ........................................................................................... 66...

  • Page 10: Viii

    Table of contents viii chapter 5 control panel 5.1 control panel part names and functions ................................................................... 110 5.1.1 led indicators............................................................................................... 110 5.1.2 display .......

  • Page 11

    Table of contents ix chapter 7 clearing paper jams 7.1 paper jams.................................................................................................................. 170 7.2 paper jams in multi purpose tray ..................................................................................

  • Page 12

    Table of contents x appendix a introduction to options and consumables................................................................... 212 a.1 options and installation................................................................................. 212 a.2 consumables ...............................

  • Page 13: Quick Start Guide

    Xi the following literature is provided on the t8024 cd. The manuals are is supplied in pdf format, therefore, you need adobe ® acrobat ® reader tm . If necessary, you can install adobe acrobat reader from the t8024 cd. Quick start guide this section describes the items in the printer package. Read ...

  • Page 14: Xii

    Xii other manuals other manuals are available for the postscript option and the high capacity feeder. These manuals can be seen by selecting next from the screen above. Using this guide.

  • Page 15: Xiii

    Xiii organization the present guide is divided into the following nine chapters. A brief outline of each chapter is given below. Chapter 1 printer system settings describes the color registration procedures, system requirements, and network settings needed to use the printer. Chapter 2 installing th...

  • Page 16: Xiv

    Xiv appendix the following information is presented in the appendix. ● introduction to options and consumables ● control panel menu list ● specifications ● life span of consumables ● obtaining product information ● precautions and limitations ● glossary conventions 1. In this guide, "computer" refer...

  • Page 17: Safety Precautions

    Xv safety precautions to ensure safe operation of your printer, make sure you read this section thoroughly before use. This section describes the conventions used in the manual. Warnings alert you to operations that could cause death or serious injury to yourself. Cautions alert you to opera- tions ...

  • Page 18: Xvi

    Xvi the printer weighs 34.9 kg (77 lbs) fully assembled, therefore make sure that at least two people carry it. To lift the printer, face the front and back of the printer and, with both hands, grip the recessed areas at the bottom left and right. Never try to lift the printer by grip- ping any othe...

  • Page 19: Xvii

    Xvii when moving the printer, do not tilt it more than 10 degrees. If tilted excessively, the printer may fall over and cause injuries. After installing the tray module, lock down the brakes on the casters at the front of the tray module. Failure to lock down the brakes can cause the printer to move...

  • Page 20: Xviii

    Xviii three power specifications are listed below. The specifications that apply to your printer depend on its configuration. Connect the power plug only to a properly rated power outlet. Otherwise, it can cause fire or electric shocks. If in doubt, con- tact your dealer. • rated voltage: 100 v rate...

  • Page 21: Xix

    Xix to prevent fire or electric shocks, follow the instructions below based on your printer's configuration. If in doubt, contact your dealer. If your machine is a 220-240 v model, there is no need to attach a separate earth line since the earth connection is incorporated in the power line. Plug it ...

  • Page 22

    Xx • move the printer away from tv and/or radio. • reposition the printer, tv and/or radio. • if the printer, tv and/or radio are plugged into the same outlet, unplug them, then plug them into different outlets. • reposition the tv and/or radio antennas and cables until the interference stops. For e...

  • Page 23: Xxi

    Xxi never touch a labeled area found on or near the fuser unit. You can burn yourself. If a sheet of paper is wrapped around the fuser roller, do not try to remove it by yourself to avoid injuries or burns. Turn off the printer immediately and contact your dealer. Do not place any heavy objects on t...

  • Page 24: Xxii

    Xxii never throw a toner cartridge into an open flame. It can cause an explosion and injuries. Never throw a transfer roller cartridge into an open flame. It can cause an explo- sion and injuries. Never throw a drum cartridge into an open flame. It can cause an explosion and injuries. Notes on handl...

  • Page 25: Xxiii

    Xxiii ■ do not open consumables until you are ready to use them. Do not store consum- ables in the following conditions: • in high temperature or humidity • near a naked flame • exposed to direct sunlight • dusty areas ■ before using consumables, read both the operating instructions and precautions ...

  • Page 26: Xxiv

    Xxiv to protect the global environment and conserve energy sources, the international energy star program encourages the following product features. Tally confirms the t8024 satisfies the requirements for this program. Low power mode feature this product has a power-saving feature, which switches th...

  • Page 27: Chapter

    Chapter 1 printer system settings 1.1 adjusting color registration........................................................ 2 1.2 configuring the printer ................................................................. 5.

  • Page 28: Adjusting Color

    Pr inter system settings 2 1 1.1 adjusting color registration follow the procedure below to adjust the color registration when you first install the printer or after moving it to a new location. Refer to "5.2 basic menu operation" and "appendix b control panel menu list" for information about the op...

  • Page 29: Determining Values

    1.1 adjusting color registration 3 pr inter system settings 1 determining values from the lines to the right of the y (yellow), m (magenta), and c (cyan) pattern, find the values of the straightest lines. You can also use the densest colors of the grid to find the straightest lines. The colors print...

  • Page 30

    1.1 adjusting color registration 4 pr inter system settings 1 repeat steps and to continue adjusting the color registration. Continued from previous page. Using the or buttons, press the buttons until you reach the value (for example, +3) displayed on the chart. Press the button once and move the cu...

  • Page 31: Configuring The Printer

    Pr inter system settings 5 1 1.2 configuring the printer this section describes how to confirm your system environment and how to make the necessary printer settings. 1.2.1 compatible systems you can use the printer locally when it is connected directly to your computer. You can use the printer thro...

  • Page 32

    1.2 configuring the printer 6 pr inter system settings 1 you can use a usb cable to connect the printer if any of the conditions below are met: however, we cannot guarantee the normal operation of all usb compatible equipment. ● computers running preinstalled windows me, preinstalled windows 98 seco...

  • Page 33

    1.2 configuring the printer 7 pr inter system settings 1 tcp/ip (windows nt 4.0/windows 2000/windows xp) the printer supports tcp/ip (lpd) protocol, allowing you to print by sending data through an lpr port directly to the printer from computers running windows nt 4.0, windows 2000, or windows xp. T...

  • Page 34: Printing Are Possible:

    1.2 configuring the printer 8 pr inter system settings 1 ■ with windows me setup for ipp, the following types of printing are possible: the printer, by use of an optional network expansion card, supports ipp, allowing you to print by specifying the url of the printer and sending data to it through t...

  • Page 35: Netware

    1.2 configuring the printer 9 pr inter system settings 1 netware ® installing an optional network expansion card enables the printer to use ipx/spx protocol. In a network environment using netware versions 4.1, 4.11, 4.2, or 5.1 from novell inc., printing is performed from netware client computers. ...

  • Page 36: 1.2.2

    1.2 configuring the printer 10 pr inter system settings 1 1.2.2 printer configuration flow this section describes the flow of printer configuration. Refer to the flow chart and confirm that each requirement is met, according to your needs. *1 to use these protocols you need an optional network expan...

  • Page 37

    1.2 configuring the printer 11 pr inter system settings 1 cases when you should refer to the network user guide the following network functions are provided with the printer. For details about these functions, refer to the network user guide on the cd-rom provided with the printer. ■ in a variety of...

  • Page 38: 1.2.3

    1.2 configuring the printer 12 pr inter system settings 1 1.2.3 setting the ip address this section describes the procedure for setting the ip address, subnet mask, and gateway address from the control panel of the printer. Follow the procedure below. Ip addresses are managed throughout the system a...

  • Page 39

    1.2 configuring the printer 13 pr inter system settings 1 ip address setup ip address setup continued from previous page. Press the set/eject or button once. Press the button once. Press the set/eject button once. Three seconds later, the following screen appears. Press the cancel/back or button onc...

  • Page 40: Setting The Ip Address

    1.2 configuring the printer 14 pr inter system settings 1 setting the ip address the ip address consists of four separate values (base 10) separated by decimal points. The four values can be set anywhere between 0 and 255. Y • ip address "129.249.242.179" • subnet mask "255.255.255.0" • gateway addr...

  • Page 41: Setting The Subnet Mask

    1.2 configuring the printer 15 pr inter system settings 1 setting the subnet mask setting the gateway address continued from the previous step press the button once. Press the set/eject or button once. Set the required subnet mask using the same key presses detailed in steps 12 to 15 shown above pre...

  • Page 42: 1.2.4

    1.2 configuring the printer 16 pr inter system settings 1 1.2.4 setting the protocols when the printer is shipped from the factory, all protocols except "ftp" are "enabled" by default. You do not need to perform the operations described in this section when you connect a new printer to a network for...

  • Page 43

    1.2 configuring the printer 17 pr inter system settings 1 (the print screen. The printer is ready to print.) press the menu button. The menu screen appears. (the menu screen) press the button four times. Press the set/eject or button once. Press the button two times. Press the set/eject or button on...

  • Page 44

    1.2 configuring the printer 18 pr inter system settings 1 to finish the setting procedure, go to step . Press the button once. Press the button once. Press the button once. Press the button once. Press the button once. Protocol snmp udp\ip protocol snmp ipx protocol internet services protocol ethert...

  • Page 45: 1.2.5

    1.2 configuring the printer 19 pr inter system settings 1 1.2.5 checking settings print the printer settings list to check the content of printer settings. The printer settings list also contains information that is required when configuring computers for printing. Use the list to confirm that setti...

  • Page 46

    1.2 configuring the printer 20 pr inter system settings 1 chec check the protocol port status these settings must be made on the computer.

  • Page 47: Chapter

    Chapter 2 installing the printer driver 2.1 after setting up the printer......................................................... 22 2.2 installing the printer driver (windows 95/windows 98/windows me) ................................... 25 2.3 configuring the tcp/ip direct print utility ..............

  • Page 48: After Setting Up The Printer

    Installing the printer driver 22 2 2.1 after setting up the printer configure the computer after you have set up the printer. When the printer is used as a local printer, install the printer driver onto the computer connected to the printer. If it is used as a network printer it is normal to first i...

  • Page 49

    2.1 after setting up the printer 23 installing the printer driver 2 ● the printer driver for windows nt 4.0 is for intel x86 version nt 4.0. ● you can use the printer driver for windows 98 on windows me. ● you can use the printer driver for windows 2000 on windows xp. There is reference to the netwo...

  • Page 50: 2.1.2

    2.1 after setting up the printer 24 installing the printer driver 2 2.1.2 using the tcp/ip direct print utility the tcp/ip direct print utility is software for printing print data sent from a computer directly to a printer on the network, without going through any server. The tcp/ip direct print uti...

  • Page 51: (Windows 95/windows 98/

    Installing the printer driver 25 2 2.2 installing the printer driver (windows 95/windows 98/ windows me) the procedure for installing the t8024 printer driver onto windows 95/windows 98/ windows me is described in this section. Here, we will use windows 98 as an example. Once the driver is installed...

  • Page 52

    2.2 (windows 95/windows 98/windows me) 26 installing the printer driver 2 8 click the i accept button. The tally setup menu is displayed. 9 click install pcl driver..

  • Page 53: Specify Options Installed

    2.2 (windows 95/windows 98/windows me) 27 installing the printer driver 2 10 select ok. Specify options installed procedure 1 select start, settings, printers. Select the t8024, right mouse click and select properties..

  • Page 54

    2.2 (windows 95/windows 98/windows me) 28 installing the printer driver 2 2 select the printer configuration tab and select any options which have been added to the printer and press ok. 3 if you require this printer to be the default printer, select it and then right click it and select the option ...

  • Page 55

    2.2 (windows 95/windows 98/windows me) 29 installing the printer driver 2 4 select the details tab. This confirms that the t8024 has been correctly installed onto the lpt1 port. If using the printer in either a smb or netware environment and the printer has been configured for that environment, see ...

  • Page 56

    2.2 (windows 95/windows 98/windows me) 30 installing the printer driver 2 for smb environment from the network list, search and select the printer. The printer will be displayed as "host name-p" and will be under the host name icon. The factory default for the workgroup name and host name is "workgr...

  • Page 57: Testing Printing

    2.2 (windows 95/windows 98/windows me) 31 installing the printer driver 2 testing printing to check the connection, print the test page. The procedure is as follows: procedure 1 click start, select settings and then printers. The printers window is displayed. 2 the t8024 printer icon has been added ...

  • Page 58: Configuring The Tcp/ip

    Installing the printer driver 32 2 2.3 configuring the tcp/ip direct print utility this section explains the settings required for using the tcp/ip direct print utility to print from windows 95/windows 98/windows me. 2.3.1 installing the tcp/ip direct print utility the procedure for installing the t...

  • Page 59

    2.3 configuring the tcp/ip direct print utility 33 installing the printer driver 2 4 select next. If you are prompted to install tcp/ip when installing the tcp/ip direct print utility, stop the operation. Then after you have installed tcp/ip protocol onto your computer, restart the installation agai...

  • Page 60

    2.3 configuring the tcp/ip direct print utility 34 installing the printer driver 2 6 click the finish button to restart the computer. Note if the utility cannot be loaded using the auto run cd. It can be loaded also by running setup from the cd in the directory shown below..

  • Page 61: 2.3.2

    2.3 configuring the tcp/ip direct print utility 35 installing the printer driver 2 2.3.2 setting the port after you have created the printer icon in the previous section, configure the tcp/ip direct print utility port for the printer. The procedure is as follows: procedure 1 after starting up your c...

  • Page 62

    2.3 configuring the tcp/ip direct print utility 36 installing the printer driver 2 4 select other, and click tally tcp/ip dpu port from "click the type of port you want to add". 5 click ok. The tally tcp/ip direct print utility port setup dialog box is displayed..

  • Page 63

    2.3 configuring the tcp/ip direct print utility 37 installing the printer driver 2 6 enter the appropriate value for each item, and click ok. Example: for port name, "tukt8024" and ip address, "172.24.17.209". If you do not know the ip address of the printer, check with your network administrator, o...

  • Page 64

    2.3 configuring the tcp/ip direct print utility 38 installing the printer driver 2 7 on the details tab of the properties dialog box, check that "(tally tcp/ ip dpu port)" appears in "print to the following port" together with the port name entered in step 6. 8 to check the connection, print the tes...

  • Page 65: Windows Xp/windows 2003)

    Installing the printer driver 39 2 2.4 installing the printer driver (windows nt 4.0/windows 2000/ windows xp/windows 2003) the procedure for installing the printer driver onto windows nt 4.0/windows 2000/windows xp is as follows. The auto run cd will install the printer driver onto the lpt1 port . ...

  • Page 66

    2.4 installing the printer driver 40 installing the printer driver 2 5 click the i accept button. The tally setup menu is displayed. 6 click the install pcl driver or install postscript driver button to start the driver installation. When the postscript installer prompts you to select a ppd, browse ...

  • Page 67

    2.4 installing the printer driver 41 installing the printer driver 2 select ok. On early versions of the driver you may get the windows logo testing screen. Select continue anyway. If the screen does not show the buttons to allow you to continue, as shown below..

  • Page 68

    2.4 installing the printer driver 42 installing the printer driver 2 cancel the installation and change the driver signing to warn . To do this check the windows documentation. Go to control panel system hardware driver signing and select warn. Restart the installation. 8 click ok and exit the cd wh...

  • Page 69: Specify Options Installed

    2.4 installing the printer driver 43 installing the printer driver 2 specify options installed procedure 1 select either start, settings, printers or start, printers and faxes. Select the t8024, right mouse click and select properties. 2 select the printer configuration tab and select any installed ...

  • Page 70

    2.4 installing the printer driver 44 installing the printer driver 2 4 select the ports tab. This confirms that the t8024 has been correctly installed onto the lpt1 port. If using the printer in either a smb or netware environment refer to the system administrator for advice. Having installed the pr...

  • Page 71

    2.4 installing the printer driver 45 installing the printer driver 2 from the network list, search and select the printer. The printer will be displayed as "host name-p" and will be under the host name icon. The factory defaults for the workgroup name and the host name is "workgroup" and "tlnnnnnn" ...

  • Page 72

    2.4 installing the printer driver 46 installing the printer driver 2 for connections using tcp\ip ports on windows nt4\2000\xp the auto run cd driver can be loaded and then port changed from lpt1 to a selection as shown below. For tcp/ip environment (windows nt 4.0) select others and click lpr port ...

  • Page 73

    2.4 installing the printer driver 47 installing the printer driver 2 when you do not know the ip address of the printer, either check with the network administrator, or print out the printer settings list to confirm. Refer to "8.4.1 confirming printer configuration and network settings". For tcp/ip ...

  • Page 74

    2.4 installing the printer driver 48 installing the printer driver 2 the following screen is displayed. Click next. Enter the items at each text box. Example: for ip address, "172.24.17.209", and the port name "tukt8024"..

  • Page 75

    2.4 installing the printer driver 49 installing the printer driver 2 when you do not know the ip address of the printer, either check with the network administrator, or print out the printer settings list to confirm. Refer to "8.4.1 confirming printer configuration and network settings". Click next ...

  • Page 76: Testing Printing

    2.4 installing the printer driver 50 installing the printer driver 2 testing printing to check the connection, print the test page. The procedure is as follows: procedure 1 click start, select settings and then printers. The printers window is displayed. 2 the t8024 printer icon has been added by in...

  • Page 77: Setting Up The Usb Port

    Installing the printer driver 51 2 2.5 setting up the usb port when connecting the printer to your computer with a usb cable, do the following procedures after installing the printer driver. For windows 2000 or windows xp the following example is for windows xp. Procedure 1 check that the computer i...

  • Page 78

    2.5 setting up the usb port 52 installing the printer driver 2 4 if the files needed screen comes up browse to the following directories on the cd. For windows 2000 drivers\pcl\ec\win2000. For windows xp drivers\pcl\ec\winxp. Change ec to us if letter size paper is used more frequently than a4. Earl...

  • Page 79

    2.5 setting up the usb port 53 installing the printer driver 2 if the screen does not show the buttons to allow you to continue, as shown below. Then cancel the installation and change the driver signing to warn . To do this check the windows documentation. Go to control panel system hardware driver...

  • Page 80

    2.5 setting up the usb port 54 installing the printer driver 2 5 click the finish button. 6 check the connection. Click start, select settings and then printers. The printers window is displayed. 7 the t8024 printer icon has been added by installation of the printer driver. Select this added printer...

  • Page 81

    2.5 setting up the usb port 55 installing the printer driver 2 8 the usb port now appears in "print to the following port(s)" on the ports tab. Click the ok button 9 click print test page on the general tab. A dialog box to confirm whether or not the test page is printed correctly will be displayed....

  • Page 82: For Windows 98 Or Windows Me

    2.5 setting up the usb port 56 installing the printer driver 2 for windows 98 or windows me the following example is for windows 98. ■ install the usb print utility procedure 1 if the usb cable is connected, temporarily disconnect and power the printer off. 2 insert the tally auto run cd into the cd...

  • Page 83

    2.5 setting up the usb port 57 installing the printer driver 2 4 select next. 5 the usb utility will prompt to restart. Click on the finish box. 6 after starting up your computer, run windows 98. Click start, select settings and then printers. The printers window is displayed. 7 the t8024 printer ic...

  • Page 84

    2.5 setting up the usb port 58 installing the printer driver 2 8 confirm that "tlusb: (usb printer port)" now appears in "print to the following port" on the details tab. 9 to close the dialog box, click ok..

  • Page 85: Setting The Usb Port

    2.5 setting up the usb port 59 installing the printer driver 2 ■ setting the usb port procedure 1 connect the printer and pc together with a usb cable and switch on the printer. The computer automatically detects the new hardware and installs necessary software. 2 click start, select settings and th...

  • Page 86

    2.5 setting up the usb port 60 installing the printer driver 2 5 to check the connection, print the test page. After you have clicked ok to confirm the settings, click print test page on the general tab. A dialog box is displayed to confirm whether or not the test page has been printed correctly. 6 ...

  • Page 87: Chapter

    Chapter 3 basic printer operation printer part names and functions............................................. 62 3.1 switching on/off the power........................................................ 66 3.2 printing from a computer .......................................................... 68 3.3 ...

  • Page 88: Printer Part Names and

    62 3 basic printer oper ation printer part names and functions the names and functions of the various parts of the printer are as follows: front view no. Name description 1 paper tray load paper here. 2 multi purpose tray use this tray when feeding manually to load items such as postcards and envelo...

  • Page 89

    Printer part names and functions 63 3 basic printer oper ation operation panel front door release button cancel/back button display (messages appear here) menu ready eject set back cancel power saver error.

  • Page 90

    Printer part names and functions 64 3 basic printer oper ation rear view no. Name description 12 interface connector connect the printer to your computer or network here. 13 power cord connector connect the power cord here. 14 exhaust grille allows internal heat to dissipate. Make sure the grille is...

  • Page 91

    Printer part names and functions 65 3 basic printer oper ation internal view no. Name description 19 transfer roller transfers the image created on the drum surface to the paper, and collects used toner. 20 drum cartridge consists of the light-sensitive drum, the developer and the transfer roller. I...

  • Page 93: 3.1.2

    3.1 switching on/off the power 67 3 basic printer oper ation 3.1.2 switching off the power follow the procedure below. Procedure 1 confirm that "ready to print" is displayed on the control panel. Do not switch off the printer in the following situations: ● when "data wait" is displayed on the contro...

  • Page 94: Printing From A Computer

    68 3 basic printer oper ation 3.2 printing from a computer this section describes the procedures for printing from computers using the pcl6 printer driver. When you install new printer options, you must reconfigure the printer driver to use the options. To confirm or make settings, refer to "3.5 cha...

  • Page 95

    3.2 printing from a computer 69 3 basic printer oper ation 2 select this printer in the name box and click properties. 3 on the various tabs, make settings for each item as required. ● for details about the various tabs, refer to help. For details about how to use help, refer to "3.3 using online he...

  • Page 96: Procedure

    3.2 printing from a computer 70 3 basic printer oper ation 5 in the print dialog box, select the desired interval in page range and click ok. The data is sent to the printer. Be careful when removing printed material from the face down tray, as the top cover detaches easily. To cancel printing, refe...

  • Page 97

    3.2 printing from a computer 71 3 basic printer oper ation 3 on the various tabs, make settings for each item as required. For details about the various tabs, refer to help. For details about how to use help, refer to "3.3 using online help". 4 when you finish making settings, click ok in the proper...

  • Page 98: Using Online Help

    72 3 basic printer oper ation 3.3 using online help help for the printer is provided with the pcl6 printer driver. Refer to help when you need to know about printer driver items and settings, or need to check different printing methods when problems occur. Help contains the following: the help topic...

  • Page 99

    3.3 using online help 73 3 basic printer oper ation explanation on each tab paper/output tab graphics tab watermarks tab fonts tab configuration tab options tab user settings tab how to print job printing on special media printing on envelopes printing on glossy paper printing on transparencies inse...

  • Page 100

    3.3 using online help 74 3 basic printer oper ation consumables replacing the toner cartridges, drum cartridge and transfer roller how to solve printing problems unable to print poor print quality paper jams network related problems when an error message is displayed when a problem could not be solv...

  • Page 101: To Refer to Help

    3.3 using online help 75 3 basic printer oper ation to refer to help open the properties dialog box and select the tab that contains the item in question. The example below is for the paper/output tab in windows 98. Move the ? Over an item which you require help on, or select help at the bottom of t...

  • Page 102: Canceling Printing

    76 3 basic printer oper ation 3.4 canceling printing this section explains how to cancel printing. 3.4.1 canceling printing from the computer to cancel printing in windows, first cancel the print job on the computer, then cancel printing on the printer's control panel. Procedure 1 click start, selec...

  • Page 103: 3.4.2

    3.4 canceling printing 77 3 basic printer oper ation 3.4.2 canceling printing at the control panel perform this operation to cancel the print data from the printer after canceling the print command on the computer. Note that the printer finishes printing the current page. Use the following control p...

  • Page 104: Changing The

    78 3 basic printer oper ation 3.5 changing the configuration for options if you add any of the following options to the printer after completing initial set-up, you must reconfigure the pcl6 printer driver. ● hard disk ● additional memory ● 2 tray module ● 1 tray module for details about how to inst...

  • Page 105

    3.5 changing the configuration for options 79 3 basic printer oper ation 4 select the options added to the printer and click ok. Example: with the 2 tray module installed. Select this check box..

  • Page 106: Printing On Envelopes,

    80 3 basic printer oper ation 3.6 printing on envelopes, transparencies, and custom-size (long) paper if you are printing on special paper, you have to specify the type of paper and image quality in the pcl6 printer driver when you send a print command from the application software. Take care when s...

  • Page 107: Procedure

    3.6 printing on envelopes, transparencies, and custom-size (long) paper 81 3 basic printer oper ation procedure 1 adjust the paper guide to the mark corresponding to the size that you are about to use. 2 make sure the flap is closed, then load the envelope with the side to be printed facing down and...

  • Page 108: 3.6.2

    3.6 printing on envelopes, transparencies, and custom-size (long) paper 82 3 basic printer oper ation 3.6.2 printing on transparencies use the multi purpose tray to print transparencies. You can print in color on transparencies using the t8024. Use only the recommended types of transparencies. Do no...

  • Page 109

    3.6 printing on envelopes, transparencies, and custom-size (long) paper 83 3 basic printer oper ation 2 fan a few transparencies at a time. 3 insert the transparencies into the multi purpose tray until they lightly touch the feeding slot. 4 launch printing from your program after loading the transpa...

  • Page 110

    3.6 printing on envelopes, transparencies, and custom-size (long) paper 84 3 basic printer oper ation printer driver settings (for transparencies) ■ windows settings: you can also print transparencies with paper inserted between the sheets. See the transparency dividers tab under paper\output for de...

  • Page 111: 3.6.3

    3.6 printing on envelopes, transparencies, and custom-size (long) paper 85 3 basic printer oper ation 3.6.3 printing custom-size (long) paper using the multi purpose tray enables you to print custom-size paper or long paper, longer than legal portrait (355.6 mm). The paper sizes suitable for use wit...

  • Page 112

    3.6 printing on envelopes, transparencies, and custom-size (long) paper 86 3 basic printer oper ation 3 click the default settings tab. 4 click custom paper size. The custom paper size dialog box appears. 5 select one of the five paper sizes. For details of the custom paper size dialog box settings,...

  • Page 113: How to Print

    3.6 printing on envelopes, transparencies, and custom-size (long) paper 87 3 basic printer oper ation 6 when you finish making the settings, click ok in the custom paper size dialog box. 7 in the properties dialog box, click ok. The user defined size is now set. How to print follow the steps below t...

  • Page 114: Two-Sided Printing

    88 3 basic printer oper ation 3.7 two-sided printing you can use one of the following procedures to do use the printer for two-sided printing. ● for plain paper, whether fed from a paper tray or the multi purpose tray, two-sided printing is carried out automatically if you select it in the pcl6 prin...

  • Page 115: 3.7.1

    3.7 two-sided printing 89 3 basic printer oper ation 3.7.1 two-sided printing to print on both sides of plain paper, set the paper into the paper tray or multi purpose tray. You can use the following paper sizes for two-sided printing: ● min. W: 149 mm x l: 210 mm . . . . . Corresponding to a5 size ...

  • Page 116: 3.7.2

    3.7 two-sided printing 90 3 basic printer oper ation 3.7.2 two-sided printing on specialty paper provided the front side of the paper has been printed using the t8024, you can use the multi purpose tray to print on the back of the following types of specialty paper. ● heavy weight paper ● envelopes ...

  • Page 117

    3.7 two-sided printing 91 3 basic printer oper ation when printing on the back of specialty paper, make sure that you configure the items below in the pcl6 printer driver when giving the print command from the program. Printer driver settings (when printing on side 2 of a printed paper) ■ windows se...

  • Page 119: Chapter

    Chapter 4 loading paper and usable paper types 4.1 suitable and unsuitable paper types ........................................ 94 4.2 loading paper............................................................................ 100

  • Page 120: Suitable and Unsuitable

    94 4 loading paper and usab le paper types 4.1 suitable and unsuitable paper types using paper that is unsuitable for printing can cause paper jams and deteriorate print quality. We recommend that you use the types of paper listed below for the best results from your printer. 4.1.1 suitable paper ty...

  • Page 121

    4.1 suitable and unsuitable paper types 95 4 loading paper and usab le paper types special paper in addition to plain paper, you can use the following types of special paper. • transparency sheets • label sheets (uncut) • envelopes (com-10/monarch/c5/dl) • postcards • cardboard (max. Density 216 g/m...

  • Page 122

    4.1 suitable and unsuitable paper types 96 4 loading paper and usab le paper types paper trays, types, and sizes you can load the following types of paper into the paper tray or multi pur- pose tray. The number of sheets that you can load varies according to paper thickness. Feeding method paper typ...

  • Page 123

    4.1 suitable and unsuitable paper types 97 4 loading paper and usab le paper types duplex printing paper types and sizes the various paper types and sizes you can use for duplex printing are as follows: the illustrations below provide a description of ‘width,’ ‘length,’ ‘por- trait’ and ‘landscape,’...

  • Page 124: 4.1.2

    4.1 suitable and unsuitable paper types 98 4 loading paper and usab le paper types 4.1.2 unsuitable paper types avoid using the following paper types as they can cause paper jams or dam- age to the printer. • transparency sheets other than those recommended • ink jet paper • paper that is too thick ...

  • Page 125: 4.1.3

    4.1 suitable and unsuitable paper types 99 4 loading paper and usab le paper types ● digital coated glossy paper ● adhesive paper (transparent, colorless) ● paper with holes 4.1.3 storing paper failure to properly store paper can result in paper jams, impaired print quality, or damage to the printer...

  • Page 126: 100

    100 4 loading paper and usab le paper types 4.2 loading paper this section describes the following loading methods: • loading paper in the paper tray • loading paper in the multi purpose tray • loading transparency sheets in the multi purpose tray • loading postcards in the multi purpose tray • load...

  • Page 127: 101

    4.2 loading paper 101 4 loading paper and usab le paper types move the side paper guide out so as to align it with the appropriate paper size mark (a4 in this example). Proper guide position differs between a4 and letter. Align the side guide to the size mark corresponding to the paper size that you...

  • Page 128: 102

    4.2 loading paper 102 4 loading paper and usab le paper types ② set the end guide into the appropriate paper size mark, and then insert the a5 spacer in front of the end guide. Align the four corners of the paper stack and insert the paper (print side up) under the tab. • do not use paper that is fo...

  • Page 129: 103

    4.2 loading paper 103 4 loading paper and usab le paper types push the paper tray completely back into the printer. Do use excessive force on the paper tray. Doing so could damage the paper tray or the inside of the printer. There is an indicator next to the paper tray that tells you how much paper ...

  • Page 130: 104

    4.2 loading paper 104 4 loading paper and usab le paper types 4.2.2 loading paper in the multi purpose tray follow the procedure below to load paper into the multi purpose tray. To avoid paper jams, do not load paper of different sizes into the tray at the same time and do not refill the tray before...

  • Page 131: 105

    4.2 loading paper 105 4 loading paper and usab le paper types when using media such as transparency sheets, label sheets, or envelopes, fan the stack before loading so that there is air between the sheets. Fanning the stack helps pre- vent paper jams caused when more than one sheet feeds at the same...

  • Page 132: 106

    4.2 loading paper 106 4 loading paper and usab le paper types 4.2.3 loading transparency sheets in the multi purpose tray feed transparency sheets from the multi purpose tray. Use only the recommended types of transparency sheet. Do not use any other types, such as color transparency sheets (bordere...

  • Page 133: 107

    4.2 loading paper 107 4 loading paper and usab le paper types 4.2.4 loading postcards in the multi purpose tray feed postcards from the multi purpose tray. When duplex printing postcards, print on the address side last. If you print on the address side first, depending on the illustration on the rev...

  • Page 134: 108

    4.2 loading paper 108 4 loading paper and usab le paper types 4.2.5 loading envelopes in the multi purpose tray feed envelopes from the multi purpose tray. Open the envelope flaps before feeding and load them as illustrated below. You can use com-10, monarch, c5, and dl envelopes. • do not use envel...

  • Page 135: Chapter

    Chapter 5 control panel 5.1 control panel part names and functions ............................... 110 5.2 basic menu operation............................................................... 113 5.3 list of menu items ..................................................................... 117.

  • Page 136: 110

    110 5 con trol pa nel 5.1 control panel part names and functions the control panel consists of indicators, a display, and buttons. This section describes the names and functions of the control panel's parts. 5.1.1 led indicators the led indicators are on, blinking, or off to indicate the status of t...

  • Page 137: 111

    5.1 control panel part names and functions 111 5 con trol pa nel 5.1.2 display displays printer status (print screen) and menus for configuring the printer (menu screen). The items displayed differ depending on printer settings and installed options. Print screen when the printer is waiting for data...

  • Page 138: 112

    5.1 control panel part names and functions 112 5 con trol pa nel 5.1.3 buttons there are eight buttons on the control panel. Their functions depend on the screen displayed. The functions are as follows: name print screen menu screen menu button switches to the menu screen. Closes the menu screen and...

  • Page 139: 113

    113 5 con trol pa nel 5.2 basic menu operation this section describes how to use the menu screen to set the power saver modes, job timeout, network settings, and printer configuration. 5.2.1 configuration of basic menu and basic operations the menu screen contains the following main menus. For detai...

  • Page 140: 114

    5.2 basic menu operation 114 5 con trol pa nel example of menu levels and basic operations to configure the printer, press the buttons described below to display and change the level of individual menus. For the general operational procedure, refer to "5.2.3 example operation". Pressing the cancel/b...

  • Page 141: 115

    5.2 basic menu operation 115 5 con trol pa nel 5.2.2 what to do if you make a mistake perform the appropriate operation below if you accidentally push a wrong button while using the control panel. You accidentally pressed the set/eject button, but you want to return to the preceding screen. Press th...

  • Page 142: 116

    5.2 basic menu operation 116 5 con trol pa nel 5.2.3 example operation to illustrate operation, this section describes the necessary procedure to set "job time-out" to "60 sec." on the "1:system" menu. Job time-out job time-out press the menu button. (the print screen. The printer is ready to print....

  • Page 143: 117

    117 5 con trol pa nel 5.3 list of menu items the section describes the various modifiable items of each main menu. It is possible to set some items of the menu screens from your computer when you print. If the computer settings differ from those on the printer, the computer settings take precedence....

  • Page 144: 118

    5.3 list of menu items 118 5 con trol pa nel if the "power saver mode" is set to "disabled", the printer does not go into that power saver mode. The table below describes the situations when the printer is released from the power saver modes. By default, "power saver mode 2" is "disabled". The print...

  • Page 145: 119

    5.3 list of menu items 119 5 con trol pa nel error alarm this allows you to set if the printer sounds an alarm or not when an error occurs. ● no "no" means that the printer does not sound an alarm when an error occurs. ● yes (default) "yes" means that the printer sounds an alarm when an error occurs...

  • Page 146: 120

    5.3 list of menu items 120 5 con trol pa nel id print use this to print the user id in a particular location. ● off (default) ● top left ● top right ● bottom left ● bottom right text print set this for the printer to print data other than the supported emulation data as text. Text data is printed on...

  • Page 147: 121

    5.3 list of menu items 121 5 con trol pa nel 5.3.2 maintenance use this to initialize the nv memory or adjust plain paper quality settings. You can also make security settings to restrict access to certain menus. Init nvm initialize the memory card's non-volatile memory. The non-volatile memory stor...

  • Page 148: 122

    5.3 list of menu items 122 5 con trol pa nel btr current adjust the t8024 printer has good preset transfer roller current values for use with an average sample of each seperate media type. There is a possibility that these values are not suitable for some individual examples of a media type. In this...

  • Page 149: 123

    5.3 list of menu items 123 5 con trol pa nel 5.3.3 parallel use this to configure the parallel interface. Ecp use this to configure the ecp communication mode of the parallel interface. ● enabled (default) the printer receives data in ecp mode. ● disabled the printer does not receive data in ecp mod...

  • Page 150: 124

    5.3 list of menu items 124 5 con trol pa nel 5.3.5 network use this to make network settings. Some network settings are only displayed when an optional network expansion card is installed. ● it is not possible to set items in this menu while printing. ● you must restart the printer for this setting ...

  • Page 151: 125

    5.3 list of menu items 125 5 con trol pa nel ● ip address use this to set the ip address. Aaa.Bbb.Ccc.Ddd set aaa, bbb, ccc, and ddd between 0 and 255. You cannot use the following: 224–225.Xxx.Xxx.Xxx 127.Xxx.Xxx.Xxx ● the ip address cannot be set when dhcp is set in the "ip address setup". To set,...

  • Page 152: 126

    5.3 list of menu items 126 5 con trol pa nel ● 802.3 set this to use ieee 802.3 frame type. ● 802.2 set this to use ieee 802.3/802.2 frame types. ● snap set this to use ieee 802.3/802.2/snap frame types. ● ethernet-ii set this to use ethernet-ii frame type. Protocol set "enabled" or "disabled" for e...

  • Page 153: 127

    5.3 list of menu items 127 5 con trol pa nel ● snmp udp/ip (default: enabled) when using tcp/ip, set "snmp upd/ip" to "enabled" to use the snmp agent function or to "disabled" if you do not want to use this feature. ● snmp ipx (default: enabled)* in a netware environment, set "snmp ipx" to "enabled"...

  • Page 154: 128

    5.3 list of menu items 128 5 con trol pa nel init nvm this initializes the non-volatile memory of the network card. The non-volatile memory stores configuration data, even when the printer is off. This item cannot be set during printing. ● yes initialize the memory card's non-volatile memory. Initia...

  • Page 155: Chapter

    Chapter 6 troubleshooting 6.1 type of problems....................................................................... 130 6.2 no power .................................................................................... 132 6.3 the printer does not print ................................................

  • Page 156: 130

    130 6 troubleshooting 6.1 type of problems when your printer suffers from a problem, refer to the categories below to determine the cause of the problem and the action needed to rectify it. Fix the problem by following the corresponding procedure. Refer to this chapter even if you think you cannot f...

  • Page 157: 131

    6.1 type of problems 131 6 troubleshooting other problems ● cannot print in color ........................... 150 ● paper does not feed from the specified tray ............................................................ 150 ● printing is slow.................................... 150 ● unusual noises...

  • Page 158: 132

    132 6 troubleshooting 6.2 no power symptom possible cause action no power is the printer off? Press the "i" on the power switch to switch on the printer. "3.1.1 switching on the power" is the power cord loose or disconnected? Switch off the printer and connect the power cord properly. Switch on the ...

  • Page 159: 133

    133 6 troubleshooting 6.3 the printer does not print 6.3.1 indicators are illuminated, blinking or off symptom possible cause action the error indicator is on is there an error message on the control panel display? Check the message and rectify the error accordingly. "6.7 when an error message appea...

  • Page 160: 134

    6.3 the printer does not print 134 6 troubleshooting condition verification solution (continued from previous page) the ready indicator does not blink or light when you try to print does the parallel, usb, or ethernet interface cable meet the required printer specifications? Use only the recommended...

  • Page 161: 135

    6.3 the printer does not print 135 6 troubleshooting condition verification solution (continued from previous page) the ready indicator does not blink or light when you try to print is the printer properly configured for use through a network? (when on a network.) print the printer settings list to ...

  • Page 162: 136

    6.3 the printer does not print 136 6 troubleshooting 6.3.2 cannot print in windows symptom verification action the printer does not print does "pause printing" appear in the printer window? When printing stops because of an error, the printer sometimes switches to the pause printing state. Follow th...

  • Page 163: 137

    6.3 the printer does not print 137 6 troubleshooting condition verification solution cannot print with tcp/ip is the printer ip address set correctly? (when using tcp/ip.) the ip address might be different. Ask your system administrator for the correct settings. Use the printer settings list to conf...

  • Page 164: 138

    6.3 the printer does not print 138 6 troubleshooting condition verification solution (continued from previous page) cannot print in an smb environment (when a network expansion card is installed) does the message write error appear on the computer screen? This message appears when the maximum number...

  • Page 165: 139

    139 6 troubleshooting 6.4 print quality is not good 6.4.1 blank or completely black pages are output symptom possible cause action nothing is printed two or more sheets may be feeding at once. Remove the paper stack from the tray, fan it, and reinsert it. The drum cartridge is old or damaged. Replac...

  • Page 166: 140

    6.4 print quality is not good 140 6 troubleshooting 6.4.2 faded or dirty printouts, white areas (drop-outs), creases, blurs symptom possible cause action faded printouts is the media suitable? Replace the media with a size and type of media suitable for use with this printer. Set the printer driver ...

  • Page 167: 141

    6.4 print quality is not good 141 6 troubleshooting symptom possible cause action vertical black lines the drum cartridge or transfer roller is old or damaged. Check the drum cartridge and transfer roller and replace them as necessary. ● "8.2.2 replacing the drum cartridge" ● "8.3.2 replacing the tr...

  • Page 168: 142

    6.4 print quality is not good 142 6 troubleshooting there are ghost images of characters and lines are you printing in a high temperature, high humidity or low temperature, low humidity environment? Use at room temperature. Print after the room has warmed up, such as on winter mornings. Shadows appe...

  • Page 169: 143

    6.4 print quality is not good 143 6 troubleshooting partial blanks is the color registration correctly adjusted? Adjust the color registration. "1.1 adjusting color registration" blotted printing blurred printing is the paper damp? Is it too dry? Use at room temperature. Use the paper immediately af...

  • Page 170: 144

    6.4 print quality is not good 144 6 troubleshooting creased paper is the paper damp? Replace the paper. "4.2 loading paper" is the media suitable? Are you using warped paper? Replace the media with a size and type of media suitable for use with this printer. Set the printer driver to the type of pap...

  • Page 171: 145

    6.4 print quality is not good 145 6 troubleshooting 6.4.3 unsatisfactory printing symptom possible cause action unsatisfactory transparencies is the transparency suitable? Use transparencies suitable for use with this printer is the media properly loaded into the multi purpose tray? Make sure that t...

  • Page 172: 146

    146 6 troubleshooting 6.5 paper does not feed properly symptom possible cause action paper does not feed/paper jams/ several sheets feed at once/paper does not feed straight is the media properly loaded? If using special paper, is the media properly loaded into the multi purpose tray? Make sure that...

  • Page 173: 147

    6.5 paper does not feed properly 147 6 troubleshooting condition verification solution (continued from previous page) paper does not feed/paper jams/ several sheets feed at once/paper does not feed straight are the paper guides of the paper tray set correctly? In the paper tray, set the side and end...

  • Page 174: 148

    148 6 troubleshooting 6.6 other problems 6.6.1 network problems condition verification solution the ip address changes when turning on the printer is the printer set to acquire an ip address through a dhcp server? On the control panel, select "5:network", then "ip address setup" and select "panel" t...

  • Page 175: 149

    6.6 other problems 149 6 troubleshooting symptom possible cause action (continued from previous page) cannot connect to internet services is the port number correct? The default port number is "80". Specify the correct port number. Internet services do not work properly − when internet services do n...

  • Page 176: 150

    6.6 other problems 150 6 troubleshooting 6.6.2 other problems symptom possible cause action cannot print in color is the printer driver set to black/white as the output color? Change the printer driver settings in the paper/output or graphics tab (windows). Help paper does not feed from the specifie...

  • Page 177: 151

    6.6 other problems 151 6 troubleshooting there is condensation in the printer - on the control panel, set the power save mode timer to one hour or more and leave the printer on. After leaving the printer for an hour to allow condensation to dissipate, you can use the printer normally. "5.3 list of m...

  • Page 178: 152

    152 6 troubleshooting 6.7 when an error message appears on the control panel this section describes error messages and their meanings, as well as what to do when they appear. Error messages are warnings that alert you to precautions to take when printing, and inform you of actions that you need to t...

  • Page 179: 153

    6.7 when an error message appears on the control panel 153 6 troubleshooting pdf error please press set an error occurred when using the direct print function to print a pdf file. Action: press the set/eject button and cancel printing. Pdf wrong password please press set the pdf file password and th...

  • Page 180: 154

    6.7 when an error message appears on the control panel 154 6 troubleshooting fuser jam open cover a & b there is paper jammed in the printer. Action: press button a or b, open the front door and remove the jammed media. Make sure there is no paper jammed in the paper trays. "7.4 paper jams between t...

  • Page 181: 155

    6.7 when an error message appears on the control panel 155 6 troubleshooting sys data deleted press set all system settings stored in the nv memory were deleted. Action: press the set/eject button to initialize the nv memory. The printer settings may be deleted when you reset the nv memory. Print th...

  • Page 182: 156

    6.7 when an error message appears on the control panel 156 6 troubleshooting check paper in manualtray paper is not properly loaded in the multi purpose tray or is different from that specified on the computer. Action: make sure the paper is properly loaded into the multi purpose tray. If the comput...

  • Page 183: 157

    6.7 when an error message appears on the control panel 157 6 troubleshooting load xxx in tray n paper size xxxx is not loaded in tray n or is different from that specified on the computer. Action: load paper xxxx into tray n. If the computer settings are incorrect, cancel printing. Check the followi...

  • Page 184: 158

    6.7 when an error message appears on the control panel 158 6 troubleshooting reinsert black toner (k) there is no black toner cartridge inserted in the printer or the cartridge is improperly set. Action: grip the levers at each end of the black toner cartridge with your fingers, then push down firml...

  • Page 185: 159

    6.7 when an error message appears on the control panel 159 6 troubleshooting reinsert magenta toner (m) there is no magenta toner cartridge inserted in the printer or the cartridge is improperly set. Action: grip the levers at each end of the magenta toner cartridge with your fingers, then push down...

  • Page 186: 160

    160 6 troubleshooting 6.8 the error indicator is on or blinking the red error indicator on the control panel indicates that there is a problem with the printer. When the error indicator is on or is blinking while you are using the printer, refer to the sections below and follow the procedures therei...

  • Page 187: 161

    161 6 troubleshooting 6.9 forcing the printer to print remaining data (when printing is halted) if the end of the data stops in the middle of a page, the printer waits for the next data until the job timeout occurs and "date wait" appears on the control panel. Forcing the printer to print data is us...

  • Page 188: 162

    6.9 forcing the printer to print remaining data (when printing is halted) 162 6 troubleshooting follow the procedure below. Use the following control panel buttons: for details about control panel operations, refer to "5.2 basic menu operation". Menu ready eject set cancel back error front door rele...

  • Page 189: 163

    163 6 troubleshooting 6.10 cleaning the density sensor when the printer's density sensor is dirty, follow the procedure below to clean it. Procedure 1 on the printer's right side, press the side of the power switch marked " " to switch off the printer. 2 push up button a (1) and fully open the front...

  • Page 190: 164

    6.10 cleaning the density sensor 164 6 troubleshooting 5 replace the transfer roller. Grip the orange u-shaped tabs as shown. 6 insert the pins at both ends of the transfer roller into the bearings inside the printer. 7 to lock the transfer roller into the printer, push down on the tabs until you he...

  • Page 191: 165

    6.10 cleaning the density sensor 165 6 troubleshooting 9 on the printer's right side, press the side of the power switch marked "i" to switch on the printer..

  • Page 192: 166

    166 6 troubleshooting 6.11 if the multi purpose tray comes loose the multi purpose tray can come loose from the printer if it receives a strong shock. If it has come loose, move to the reference according to the symptom to fix the problem. Mount multi purpose tray cover onto the multi purpose tray. ...

  • Page 193: 167

    6.11 if the multi purpose tray comes loose 167 6 troubleshooting mount multi purpose tray onto the printer. Procedure 1 removing the multi purpose tray cover and multi purpose tray from the printer. 2 push up button a (1) and fully open the front door (2). Then, close the front door. 3 make sure tha...

  • Page 194: 168

    6.11 if the multi purpose tray comes loose 168 6 troubleshooting 5 lay the multi purpose tray on the printer side. While holding it with your hand, insert the protrusions on both sides of the multi purpose tray cover into the bearings on the printer. 6 lay the multi purpose tray. While holding it wi...

  • Page 195: Chapter

    Chapter 7 clearing paper jams 7.1 paper jams.......................................................................................170 7.2 paper jams in multi purpose tray .................................................172 7.3 paper jams in the paper tray .............................................

  • Page 196: 170

    170 7 clearing paper jams 7.1 paper jams if a paper jam occurs, printing stops and an error message appears on the control panel informing you of the location of the paper jam. To clear the paper jam, read the error message, refer to the appropriate section below, and follow the procedure. Attemptin...

  • Page 197: 171

    7.1 paper jams 171 7 clearing paper jams ● if smoke comes out of the printer when a paper jam occurs, do not open the printer covers. Switch off the printer, remove the power cord from the ac outlet, and contact your service technician or dealers for assistance. ● remove jammed paper slowly and care...

  • Page 198: 172

    172 7 clearing paper jams 7.2 paper jams in multi purpose tray follow the procedure below to remove the jammed paper. Procedure 1 pull the jammed paper out of the multi purpose tray. 2 push up button a (1) and fully open the front door (2). Confirm that there are no scraps of paper remaining inside ...

  • Page 199: 173

    173 7 clearing paper jams 7.3 paper jams in the paper tray if the optional 2 tray module is not installed, follow the procedure below to remove paper jammed in the paper tray. If the optional 2 tray module is installed, look for the jammed paper sequentially, starting with the lowest tray. Follow th...

  • Page 200: 174

    7.3 paper jams in the paper tray 174 7 clearing paper jams 5 close the front door. 6 hold the paper tray with both hands, align it with the opening in the printer and gently insert it. 7 push the paper tray completely back into the printer. Do not use excessive force on the paper tray. Doing so coul...

  • Page 201: 175

    175 7 clearing paper jams 7.4 paper jams between the drum cartridge and fuser cartridge this section describes the procedures to remove paper jammed around the drum cartridge and in the fuser. Select the appropriate procedure according to the location of the jammed paper. Paper jams around the drum ...

  • Page 202: 176

    7.4 paper jams between the drum cartridge and fuser cartridge 176 7 clearing paper jams 3 open the fuser cartridge levers and remove the jammed paper. Ensure that you do not touch the drum when removing the jammed media. If the paper is torn, remove any scraps of paper remaining inside the printer. ...

  • Page 203: 177

    7.4 paper jams between the drum cartridge and fuser cartridge 177 7 clearing paper jams 3 be sure to close levers at the ends of the fuser cartridge after removing the jammed paper. 4 close the front door. Paper longer than 355.6 mm becomes jammed: if paper longer than 355.6 mm becomes jammed in the...

  • Page 204: 178

    178 7 clearing paper jams 7.5 paper jams in the duplexer follow the procedure below to remove the jammed paper. Procedure 1 push button b (1) and open the front door (2). 2 remove the jammed paper. If the paper is torn, remove any scraps of paper remaining inside the printer. 3 close the front door..

  • Page 205: 179

    179 7 clearing paper jams 7.6 paper jams in the tray module (1 or 2 cassettes) follow the procedure below to remove paper jammed in the tray module (2 cassettes). When the printer is equipped with the tray module (1 shelf), you can use the same procedure as described in this section to remove the ja...

  • Page 206: 180

    7.6 paper jams in the tray module (1 or 2 cassettes) 180 7 clearing paper jams 4 push up button ‘a’ ➀ and fully open the front cover ➁ . Confirm that there are no scraps of paper remaining inside the printer. 5 close the front cover. 6 close all open paper trays..

  • Page 207: Chapter

    Chapter 8 daily care 8.1 replacing the toner cartridges ............................................... 182 8.2 replacing the drum cartridge.................................................. 186 8.3 replacing the transfer roller..................................................... 191 8.4 printing r...

  • Page 208: 182

    182 dai ly care 8 8.1 replacing the toner cartridges this section describes how to handle, store and replace toner cartridges. It is necessary to replace a toner cartridge only when the printer stops print- ing and has the error led lit together with a mesage requesting to change the toner. 8.1.1 to...

  • Page 209: 183

    8.1 replacing the toner cartridges 183 dai ly care 8 8.1.2 replacing toner cartridges follow the procedure below to replace toner cartridges. Remove the top cover. Grip the levers at the ends of the toner cartridge that you want to replace and pull them up..

  • Page 210: 184

    8.1 replacing the toner cartridges 184 dai ly care 8 pull out the toner cartridge. Put the toner cartridge on a piece of paper to prevent toner from staining the floor or furni- ture. Select the new toner cartridge whose color matches the cartridge holder and remove it from its packaging. Shake the ...

  • Page 211: 185

    8.1 replacing the toner cartridges 185 dai ly care 8 grip the levers at each end of the toner cartridge with your fingers, then push down firmly to rotate the levers forward. Pull the toner seal straight up to remove it. • pull the toner seal straight up. Pulling the toner seal diago- nally may tear...

  • Page 212: 186

    186 dai ly care 8 8.2 replacing the drum cartridge this section describes procedures for handling, storing and replacing the drum cartridge. 8.2.1 drum cartridge handling precautions the drum cartridge consists of a light-sensitive drum, a developer and a transfer roller. The drum cartridge is capab...

  • Page 213: 187

    8.2 replacing the drum cartridge 187 dai ly care 8 8.2.2 replacing the drum cartridge follow the procedure below to replace the drum cartridge. Push up button ‘a’ ➀ and fully open the front cover ➁ . Open the paper outlet cover..

  • Page 214: 188

    8.2 replacing the drum cartridge 188 dai ly care 8 grip the handle on top of the drum car- tridge and gently lift it out of the printer. Hold the drum cartridge by the handle on top of the cartridge to prevent the cartridge from falling. Open the top of the new drum cartridge box and pull off the to...

  • Page 215: 189

    8.2 replacing the drum cartridge 189 dai ly care 8 take the new drum cartridge out of its package and pull on the longer of the paired seals horizontally toward you. Repeat this for the other 3 tapes. Keep the drum cartridge poly- styrene packing, aluminum package, and box in case you need to transp...

  • Page 216: 190

    8.2 replacing the drum cartridge 190 dai ly care 8 pull the protective sheet on the cartridge straight up to remove it, as illustrated. Do not touch the transfer roller (black part). Make sure that nothing touches or scratches the roller surface. Scratches or oil from your hands on the roller deteri...

  • Page 217: 191

    191 dai ly care 8 8.3 replacing the transfer roller this section describes the procedure for replacing the transfer roller car- tridge. 8.3.1 transfer roller cartridge handling precautions the transfer roller cartridge consists of a transfer roller and a waste toner collection box. The transfer roll...

  • Page 218: 192

    8.3 replacing the transfer roller 192 dai ly care 8 8.3.2 replacing the transfer roller follow the procedure below to replace the transfer roller. Push up button ‘a’ ➀ and fully open the front cover ➁ . Grip the orange tabs at both ends of the transfer roller ➀ and gently lift it out of the printer ...

  • Page 219: 193

    8.3 replacing the transfer roller 193 dai ly care 8 unpack a new transfer roller and grip the orange tabs as shown. Insert the pins at both ends of the trans- fer roller into the bearings inside the printer, and gently push the roller into the printer. To lock the transfer roller into the printer, p...

  • Page 220: 194

    194 dai ly care 8 8.4 printing reports and lists use the operation panel to print the following reports and lists. ● printer settings use this to confirm options installed in the printer and to check the network settings on the printer. "8.4.1 confirming printer configuration and network settings" ●...

  • Page 221: 195

    8.4 printing reports and lists 195 dai ly care 8 8.4.1 confirming printer configuration and network settings printing the printer settings list allows you to check what options are installed on the printer and the way the printer's network settings are config- ured..

  • Page 222: 196

    8.4 printing reports and lists 196 dai ly care 8 this section describes how to print the printer settings list. Use the following operation panel buttons: for details about operation panel operations, refer to "5.2 basic menu operation". The printer settings list is printed on a4 paper. Set the a4 p...

  • Page 223: 197

    8.4 printing reports and lists 197 dai ly care 8 8.4.2 checking the print log use the control panel to print the job history report. The print log is a report of the last 22 print jobs received by the printer. Use it to check whether the jobs were printed normally or not. When "auto log print" in th...

  • Page 224: 198

    8.4 printing reports and lists 198 dai ly care 8 (the print screen. The printer is ready to print.) press the menu button. The menu screen appears. (the menu screen) press the button three times. Press the set/eject or button once. Press the button three times. When printing is finished, the print s...

  • Page 225: 199

    199 dai ly care 8 8.5 confirming printer status from your computer this printer features a variety of network tools that enable you to check the status of the printer from your computer through the network. Using these tools saves you from having to leave your computer to check if the printer is wor...

  • Page 226: 200

    8.5 confirming printer status from your computer 200 dai ly care 8 procedure 1 switch the computer on and start your web browser. To ensure that internet services is working correctly, you need to change the following settings of the browser. And if the internet services is not connected properly, c...

  • Page 227: 201

    8.5 confirming printer status from your computer 201 dai ly care 8 4 click job and history. At the right of the screen, detailed status information about jobs requested from the control panel as well as each protocol is displayed. Click completed jobs in the tree on the left to view the print log of...

  • Page 228: 202

    8.5 confirming printer status from your computer 202 dai ly care 8 5 click the status tab. Printer information appears on the right side of the screen. Information about paper trays, the output tray, printer covers, remaining consumables and toner, and the number of sheets output appears in this are...

  • Page 229: 203

    8.5 confirming printer status from your computer 203 dai ly care 8 8.5.2 checking status from the desktop this printer features a network tool called "simple status notification" that enables you to check the status of the printer through the network from your windows computer. With this tool, you c...

  • Page 230: 204

    204 dai ly care 8 8.6 cleaning the printer use a soft, damp, well-wrung cloth to clean the outside of the printer. Wipe any remaining water with a soft dry cloth. If some stains prove difficult to remove, use a cloth moistened with a mild neutral detergent. We recommend that you clean the printer at...

  • Page 231: 205

    205 dai ly care 8 8.7 moving the printer before transporting the printer by car or truck over long distances, follow the procedure below to prevent strong vibrations from damaging the printer. • because the printer weighs 34.9 kg fully assembled, make sure that at least two people carry it. • to lif...

  • Page 232: 206

    8.7 moving the printer 206 dai ly care 8 on the right side of the printer, press [o] on the power switch to turn off the printer. Disconnect the power cord, interface cable, and any other cables. To prevent electric shock, never touch the power plug with wet hands. When removing the power cord, make...

  • Page 233: 207

    8.7 moving the printer 207 dai ly care 8 hold the tray with both hands, lift the front up slightly and pull it completely out of the printer. Remove the paper from the paper tray, and store it in a dry, dust-free place. Insert the cardboard spacers in the tray as illustrated on the left. Hold the pa...

  • Page 234: 208

    8.7 moving the printer 208 dai ly care 8 push the paper tray completely back into the printer. Do not move the printer for 20 minutes. This is to allow the printer's fuser to cool down before moving to protect the printer from damage, pack it in a box before transporting it. After moving the printer...

  • Page 235: 209

    209 dai ly care 8 8.8 storing the printer follow the procedure below when you do not need to use the printer for a long period. On the right side of the printer, press [o] on the power switch to turn off the printer. Disconnect the power cord, interface cable, and any other cables. To prevent electr...

  • Page 237: Appendix

    1 appendix a introduction to options and consumables............................. 212 b control panel menu list............................................................ 220 c specifications ............................................................................ 224 d life span of consumables...

  • Page 238: 212

    212 appendix a introduction to options and consumables the following options are available for this printer. To order any of these options, contact your tally service or dealer. A.1 options and installation additional memory (128/256 mb) it may be necessary to expand the memory of your printer if yo...

  • Page 239: 213

    A introduction to options and consumables 213 appendix a.1.1 installing optional accessories switch off the machine before connecting the interface cable and any option. Connecting the cable or optional product with a live machine can cause electric shocks. 1 power the printer off and remove the pow...

  • Page 240: 214

    A introduction to options and consumables 214 appendix if you will not be installing the network expansion card or hard disk, go to step 11. Network expansion card 6 remove the two screws from the expansion card cover, then remove the cover. After removing the cover, store it in a safe place. 7 inse...

  • Page 241: 215

    A introduction to options and consumables 215 appendix hard disk kit 9 remove the two screws from the expansion card cover, then remove the cover. After removing the cover, store it in a safe place. 10 insert the hard disk connector into the connector on the interface board. 11 fasten the hard disk ...

  • Page 242: 216

    A introduction to options and consumables 216 appendix 13 secure the interface board using the two screws. 14 reinsert the power cable and power the printer on a.1.2 confirming settings to confirm whether the printer is set up correctly, you can print the printer settings list. 1 power the printer o...

  • Page 243: 217

    A introduction to options and consumables 217 appendix 5 press the set/eject button three times. The printer settings list is printed. Confirm the following items: ● when additional memory is installed: general: memory capacity 192 mbyte or 320 mbyte ● when a network expansion card is installed: pri...

  • Page 244: 218

    A introduction to options and consumables 218 appendix 500sheets cassette this is the same as the standard tray supplied with the printer but is also available separately. Tray module (1 or 2 cassettes) this option allows you to attach an additional 1 or 2 trays to the printer. Each tray of the modu...

  • Page 245: 219

    A introduction to options and consumables 219 appendix a.2 consumables the following consumables are made exclusively for use with this printer. They cannot be used with other printers. Toner cartridges the printer uses four toner cartridges: black, yellow, magenta, and cyan. For the installation pr...

  • Page 246: 220

    220 appendix b control panel menu list the following flow chart shows the menus and the items they contain. Ready to print print screen press menu button menu screen se se se se se se se se se se se se se se se 1:system power save timer power saver error alarm job time-out 300 sec. * no yes * mode 1...

  • Page 247: 221

    B control panel menu list 221 appendix symbols ● pressing the cancel/back button returns to the preceding menu or item. ● to exit the menu screen, press the menu button. ● "*" or "_" indicate defaults. ● to reset defaults, press the and buttons simultaneously. Press the buttons. Press the and button...

  • Page 248: 222

    B control panel menu list 222 appendix select mode : select value, : shift cursor ...From previous page se se se se se se se se se se se se se se se se se se se se se : select value, : shift cursor : select value, : shift cursor : select value, : shift cursor tcp/ip protocol ipx frame type ip filter...

  • Page 249: 223

    B control panel menu list 223 appendix "5:network" "1:system" se se 6:usb adobe protocol fix size * auto auto * standard bcp tbcp.

  • Page 250: 224

    224 appendix c specifications c.1 printer specifications unit type .............................. Color page printer print method ........................ Semiconductor laser beam scanning continuous print speed (unit:pages/min): * full speed: the highest possible speed * half speed: half the maximu...

  • Page 251: 225

    C specifications 225 appendix feed trays: output method .....................Face down output tray: noise level .............................Standby: 36.5 db (a) or less operating (single-sided printing): 55 db (a) or less operating (duplex printing): 55 db (a) or less power supply ....................

  • Page 252: 226

    C specifications 226 appendix c.2 network specifications common specifications tcp/ip specifications smb specifications (*1) netware specifications (*1) appletalk (ethertalk) specifications (*2) (*1) optional network expansion card required. (*2) optional network expansion card and postscript3 kit r...

  • Page 253: 227

    C specifications 227 appendix c.3 printable area when using a4, 8.5 × 14" (legal) or smaller. Printable area non-printable area ● "printable area" refers to the area on a page where printing is possible. ● "non-printable area" refers to the area (the edges) on the page where printing is not possible...

  • Page 254: 228

    228 appendix d life span of consumables life span of consumables (in printable pages) *. The numbers of printable pages correspond to the printing condi- tions in the table below. The actual number of printable pages depends on the content of printed material, the paper size, and the operating envir...

  • Page 255: 229

    229 appendix e obtaining product information the following information is provided on our internet home page: ● latest product information ● latest software ● limitations of applications url: http://www.Tally.Com the company will not be responsible for any communications fee incurred..

  • Page 256: 230

    230 appendix f precautions and limitations precautions and limitations relating to the printer notes about printing item explanation sound of movement the sound of movement is pronounced when this printer is installed next to desks. Consider the surroundings when setting up the printer. Paper wrinkl...

  • Page 257: 231

    F precautions and limitations 231 appendix when printing photo images after printing a large volume of data having the same image in the same place, such as the lines of a table, those images are printed faintly in those places where images of the previous data existed. If there are ghosts on the dr...

  • Page 258: 232

    232 appendix g glossary 10base-t an ieee802.3-compliant 10-mbps base band twisted pair cable. 100base-tx an improved version of 10base-t sometimes called "fast ethernet". With a speed of 100 mbps, it is a vast improvement over the 10-mbps speed of 10base-t. Address unique identification assigned to ...

  • Page 259: 233

    G glossary 233 appendix ftp "file transfer protocol". A protocol used for communicating files and data in a tcp/ip system. Full color the maximum number of different colors that computer screens can display. Approximately 16,770,000 colors. G.S.M (g/m 2 ) this is a measure of the substance of paper ...

  • Page 260: 234

    G glossary 234 appendix log on the process of accessing recourses in a computer system, such as printers or hard disks on a network. Conversely, closing the access is referred to as "logging off". Multi-up a function that prints several pages of a document on one page. The printer is capable of prin...

  • Page 261: 235

    G glossary 235 appendix resolution describes image quality in terms of detail and clarity. Usually expressed in dots per inch (dpi). The higher the resolution, the finer the image (image details become clearer). Server a network computer that collects, stores, and distributes information to other ne...

  • Page 263: 237

    237 index index symbols w x buttons ........................................... 112 st buttons ............................................ 112 numerics 2tray module .......................................... 218 500sheets cassette ...................................218 a a indicator ..................

  • Page 264: 238

    238 index ip address setup ..................................... 124 ip filter ................................................... 127 ipp ........................................................... 126 ipp protocol ............................................... 16 ipx frame type .....................

  • Page 265: 239

    239 index system .....................................................117 t tcp/ip .....................................................124 tcp/ip direct print utility ..................24, 32 text print .................................................120 toner cartridges .............................

  • Page 266

    Tallygenicom representatives © december 2003 tally computerdrucker gmbh germany tallygenicom computerdrucker gmbh postfach 2969 d-89019 ulm deutschland tel.: +49 731 2075 0 fax: +49 731 2075 100 http://www.Tallygenicom.De italy tallygenicom s.R.L. Via borsini 6 i-20094 corsico (mi) italia tel.: +39 ...