TallyGenicom 9050N - User Manual - Contents

Other manuals for 9050N -: Brochure & Specs, Datasheet, Quick Start Manual

Summary of 9050N -

  • Page 1

    9050n laser printer user manual.

  • Page 2

    Trademarks the following are trademarks or registered trademarks of their respective owners. Other product names mentioned in this manual may also be trademarks or registered trademarks of their respective owners. Registered trademarks are registered in the united states patent and trademark office;...

  • Page 3: Contents

    Toc-1 contents 1 about this manual ................................................................................................... 1-1 conventions ....................................................................................................................................... 1-2 safety no...

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    Toc-2 user manual loading and printing in tray 1 ............................................................................................. 3-11 postcards ................................................................................................................................... 3-11 loadi...

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    User manual toc-3 click [close] in the [local area connection status] dialogue box. ......................................... 5-4 configuring as a network printer ................................................................................. 5-5 windows 95/98/me .....................................

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    Toc-4 user manual printing from a macintosh computer ........................................................................ 5-19 system configuration....................................................................................................... 5-19 target computers ..........................

  • Page 7

    User manual toc-5 paper jam in mpf (tray 1) ............................................................................................................... 9-13 paper jams in trays 2-5 ......................................................................................................................

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    Toc-6 user manual.

  • Page 9: Chapter 1: About This Manual

    1-1 chapter 1: about this manual thank you for selecting the 9050n 50 ppm laser printer. This manual contains all of the information necessary to operate and care for your printer and accessories. It is intended to be used with the pictorial unpacking instructions and the quick start guide, both inc...

  • Page 10

    1-2 user manual conventions about this manual the basic printer consists of the print engine main unit, consumables, tray 1 (100 sheet multi purpose feeder (mpf)) as well as trays 2 and 3 (500 sheet capacity each). Conventions this following conventions are used throughout this manual to emphasize c...

  • Page 11

    2-1 chapter 2: getting to know your printer front view 11 no. Name 1 standard output tray and transport to finisher 2 front door 3 two 500-sheet feeders (trays 2 and 3) 4 optional duplex unit 5 tray 1 (multi purpose feeder) 6 optional high capacity feeder (tray 6) 7 optional 2x 500-sheet two tray mo...

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    2-2 user manual rear view getting to know your printer rear view data i/o connector settings can be configured via the operator panel’s interface menu. There are settings for ports, parallel setup, usb setup, and serial setup see “interface menu” on page a-2 for a detailed description of each settin...

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    User manual 2-3 internal components getting to know your printer internal components turning the printer on and off switch on the power before operating the printer. When you have finished using the printer for the day or you do not intend to use it for a long period of time, switch off the power. T...

  • Page 14

    2-4 user manual available printer drivers getting to know your printer turning the printer off 1. Make sure that the printer is not processing a print job. 2. Press the power switch to the { > position to turn the power off. Remember to turn off the printer at the end of day or when the printer will...

  • Page 15

    User manual 2-5 operator panel features getting to know your printer operator panel features the operator panel is located on the front of the printer. It contains the display, indicators, and push buttons that allow you to view and change global printer settings. All features of the printer are acc...

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    2-6 user manual operator panel features getting to know your printer push buttons the operator panel push buttons allow you to access and navigate menus, and also assist you in recovering from printer errors. The table below explains the functions of the eight push buttons. Button name function star...

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    User manual 2-7 operator panel features getting to know your printer navigating the operator panel menus when you press the menu button on the operator panel, you enter the printer’s menu system. At that point, the first line of the display contains the text “ menu ”, indicating that you are in the ...

  • Page 18

    2-8 user manual embedded web server getting to know your printer 2. Press the next button until the text “ paper menu ” is shown on the second line of the display. 3. Press the select button to enter the paper menu. 4. Press the next button until the text “ copies” is shown on the second line of the...

  • Page 19

    User manual 2-9 driver printer properties getting to know your printer driver printer properties the printer properties window (the driver) can be accessed either from your application or through your printer’s printer and faxes (windows). To make changes that apply to all jobs, access printer prope...

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    2-10 user manual driver printer properties getting to know your printer the printer’s configuration window appears. 3. On the general tab, click printing preferences the printer properties window appears..

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    User manual 2-11 paper usage getting to know your printer paper usage this printer can print on paper that is commonly sold. Select paper suitable for use by referring to the table below. However, we recommend the use of the standard paper for clearer printing. Note: gsm indicates the weight of a 1 ...

  • Page 22

    2-12 user manual paper usage getting to know your printer special media types the printer can also print on special media types such as transparencies, envelopes, labels, and postcards. These types of media are called special media. Xerox a5 80gsm premier a5 80 gsm xerox recycled (steinbeins) a4 80 ...

  • Page 23

    User manual 2-13 paper usage getting to know your printer paper tray capacity paper that can be loaded in the paper trays is as follows: transparency a4 xerox type b universal white stripe heavy media a4 160 gsm premier 160 gsm heavy media a4 200 gsm premier 200 gsm heavy media a3 160 gsm premier a3...

  • Page 24

    2-14 user manual paper usage getting to know your printer paper weight by tray available paper sizes all trays but mpf have paper size sensors to detect sizes. Tray number weight 1 60-215 gsm 2 60 - 105 gsm 3, 4, 5 tandem and two tray feeders 60-215 gsm 6 60-215 gsm duplex unit 60- 215 gsm paper siz...

  • Page 25

    User manual 2-15 paper usage getting to know your printer unusable paper using the following types of paper might cause paper jams, malfunctions or damage to the printer. Do not use them. • full-color transparencies • paper that is too thick or thin • paper that has been printed on before (including...

  • Page 26

    2-16 user manual system settings getting to know your printer • heat sensitive paper • carbon paper • paper with staples, paper clips, ribbons, or tape • paper with rough surfaces such as pulp paper or fibrous paper • if acid paper is used, the characters might appear fuzzy. Replace it with alkaline...

  • Page 27

    3-1 chapter 3: basic printing tasks printing a configuration summary your printer can print a configuration summary that lists the currently selected status of menu options, media selections in trays, options installed and other relevant information about your printer. To print a configuration summa...

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    3-2 user manual loading paper basic printing tasks 2. Fan the paper to release sheets that may stick together. 3. Add paper to the tray without exceeding the maximum level. Note: do not load paper exceeding the maximum fill line or the maximum capacity allowed. Align the right width guide with the p...

  • Page 29

    User manual 3-3 loading paper basic printing tasks 4. Insert the paper into the tray. If necessary, adjust the paper guides to the size of the paper. 5. Slide the paper tray back into the machine. 6. If custom sizes of paper are used, make the appropriate changes in your printer properties and at th...

  • Page 30

    3-4 user manual loading paper basic printing tasks 1. Lower the mpf tray. 2. Adjust the paper guides to the size of the paper. 3. Fan the paper to release sheets that may stick together. 4. Insert the paper into the tray. If necessary, adjust the paper guides to the size of the paper. 5. Select the ...

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    User manual 3-5 loading paper basic printing tasks loading tray 6 hcf 1. Pull out the tray. 2. If loading paper with a different width or length, adjust the width and length guides. 3. Fan the paper to release sheets that may stick together..

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    3-6 user manual printing a test page basic printing tasks 4. Insert the paper into the tray. 5. Push the tray completely into the printer. Printing a test page you can print a demo (test) page to verify printer connectivity and operation. The most convenient way to enable this feature is by using yo...

  • Page 33

    User manual 3-7 basic printing basic printing tasks selecting paper size you can select from a list of standard paper sizes. The most convenient way to enable this feature is by using your printer properties. You may also enable this feature at the operator panel or by using the ews. To select the p...

  • Page 34

    3-8 user manual 2-sided printing basic printing tasks to select orientation through your printer properties: 1. Select the paper tab within your printer properties. 2. Select the desired orientation. 3. Click ok . Skip blank pages if pages exist in your document that do not contain text, you may sel...

  • Page 35

    User manual 3-9 printing on special media basic printing tasks the most convenient way to enable this feature is by using your printer properties. You may also enable this feature at the operator panel or by using the ews. To print on both sides of the paper from the your printer properties: 1. Sele...

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    3-10 user manual printing on special media basic printing tasks transparencies transparencies can be printed from any tray. They should only be printed on one side. Before printing transparencies: • remove all other media before loading transparencies into the tray. • do not load transparencies abov...

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    User manual 3-11 printing on special media basic printing tasks envelopes envelopes can printed using tray 1. Read the following guidelines before printing envelopes. • use envelopes specifically made for laser printers. • make sure that envelopes are stored in a cool dry place and in their original...

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    3-12 user manual printing on special media basic printing tasks loading and printing in tray 1 1. Insert the postcards in the tray with the following considerations: • insert large postcards long-edge feed and facedown . Place the top of the postcard to enter the printer first (left side of the prin...

  • Page 39

    User manual 3-13 printing on special media basic printing tasks page toward the front of the printer. 2. Adjust the paper guides to the size of the label sheets. 3. Change media type at operator panel via the paper menu’s media type selection. 4. Select label as the media type in the paper options w...

  • Page 40

    3-14 user manual tray settings basic printing tasks 4. Select custom size . 5. Enter the paper parameters. 6. Name the custom size and add it. 7. Select the saved paper size from the paper size pulldown. 8. Click ok . 9. Click ok . 10. Click ok . Tray settings you can configure a variety of settings...

  • Page 41

    User manual 3-15 tray settings basic printing tasks 4. Click ok . Input tray linking when an input tray runs out of paper, auto tray changing enables the printer to switch to another available tray that contains the same size and paper type. You can select auto tray changing via the operator panel, ...

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    3-16 user manual job offset basic printing tasks driver requested media type and paper size. If the default input tray does not contain the requested media, the printer searches the other input trays to find one that has media matching the requirements. If none is found, the printer stops and asks y...

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    User manual 3-17 using the hole puncher basic printing tasks to save a group of settings in your printer properties: 1. Set up your print job by choosing all options in the printer properties you wish to reuse. 2. Click the save button located the saved settings pulldown in the paper tab within your...

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    3-18 user manual using the stapler basic printing tasks 3. Place the punch waste box back into the finisher. 4. Close door g. Using the stapler several stapling options are available in the layout tab within your printer properties. You can staple at different locations on the paper depending on whe...

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    User manual 3-19 using the stapler basic printing tasks the most convenient way to enable this feature is by using your printer properties. You may also enable this feature at the operator panel or by using the ews. To turn stapling on through your printer properties: 1. Click the layout tab. 2. Sel...

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    3-20 user manual cancelling/checking printing basic printing tasks 3. Remove the staple unit by lifting it up and out. 4. If present, remove the depleted staple cartridge. 5. Insert a new staple cartridge. 6. Insert the staple unit into the finisher. 7. Close door g. Cancelling/checking printing can...

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    User manual 3-21 cancelling/checking printing basic printing tasks from the displayed window, click the document name that you wish to delete and press the delete key..

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    3-22 user manual cancelling/checking printing basic printing tasks.

  • Page 49

    4-1 chapter 4: advanced printing tasks cover pages a cover page is the first page of the document. The printer enables you to choose a different paper source for the cover page than for the rest of the document. You can then use a different stock paper for the first page of the document while sendin...

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    4-2 user manual booklets advanced printing tasks 1. Select the layout tab within your printer properties. 2. Click the pages per sheet checkbox. 3. Click paper layout options . The standard nup window appears. 4. Enter the desired parameters. Select the desired numbers of pages per sheet. Check the ...

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    User manual 4-3 poster print advanced printing tasks poster print if you have a large page image that can not be printed on the available paper sizes, you can print the document in poster print. Poster print prints the document to a full bleed (to the edges of paper) and breaks the document up into ...

  • Page 52

    4-4 user manual image options advanced printing tasks enable this feature is using your printer properties. Standard copy, draft, and confidential watermarks are provided. You can view these by clicking on their name in the watermark pane of the watermark window. You can edit their settings or the s...

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    User manual 4-5 email notifications advanced printing tasks quality for all print driver versions, you can adjust quality settings. These include resolution (600 or 1200 dpi), toner saving (prints lighter text), and printing all text as black (darkens light text). Email notifications you can choose ...

  • Page 54

    4-6 user manual direct pdf printing advanced printing tasks 1. Select the job options tab within your printer properties. 2. Click private job 3. Enter the name of the job 4. Enter pin number to be entered at the operator panel. 5. Click ok . To print a private job: 1. At the operator panel, press t...

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    User manual 4-7 eforms advanced printing tasks eforms eforms is a firmware-based feature which allows storing a print job up to 20 pages long. The job is stored as a compressed raster image in permanent storage. Eform enables the stored print job to be electronically merged with subsequent print job...

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    4-8 user manual job accounting advanced printing tasks enable this feature is using your printer properties. To create an overlay: 1. Access your printer’s properties from your application. 2. Select the layout tab within your printer properties. 3. Click overlay options . The overlay window appears...

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    User manual 4-9 sending files advanced printing tasks sending files accessed via the send file menu in the ews, this page allows you to select a file from the client computer (or any file-servers attached to the client computer) and send the file to the printer. A file is selected by typing in the n...

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    4-10 user manual sending files advanced printing tasks.

  • Page 59: Chapter 5: Networking

    5-1 chapter 5: networking supported environment this printer can be connected to a network through the ethernet interface. The printer supports multiple protocols. As a result, one printer can be shared even from different network environments. Supported os and environment unix filter are required t...

  • Page 60

    5-2 user manual configuration networking configuration the 9050 is a fast 100base-tx/10base-t network capable printer. It supports major protocols such as tcp/ip and ethertalk. This section details configuring the printer's network interface and should be done prior to configuring your computer. Ip ...

  • Page 61

    User manual 5-3 printer setup using the ews networking printing from a windows computer this chapter provides guidelines on how to print over the network from various microsoft windows platforms. There are numerous ways of printing from windows and the exact set-up will vary depending upon your envi...

  • Page 62

    5-4 user manual printer setup using the ews networking 2. If not already configured, a suitable ip address, subnet mask and gateway address should be configured. Please refer to the on-line help if necessary. It is vital that the ip address entered is unique and valid. Entering an incorrect ip addre...

  • Page 63

    User manual 5-5 printer setup using the ews networking 3. Double-click [local area connection] and click [properties] in the [location area connection status] dialogue box. 4. If the [internet protocol (tcp/ip)] is not listed, click [install.]. 5. In the [select network component type] dialogue box,...

  • Page 64

    5-6 user manual printer setup using the ews networking insert the printer driver for windows nt4.0. 1. Select [start].[settings].[control panel] and then double-click the [network] icon. 2. In the network dialogue box, click the [services] tab. 3. If [microsoft tcp/ip printing] is not listed, click ...

  • Page 65

    User manual 5-7 printer setup using the ews networking 5. Select [create a new port] and select [standard tcp/ip port]. 6. Select [next]. 7. The [welcome to the add standard tcp/ip printer port wizard] will appear. 8. Select [next] and provide the following information. Enter [printer name] or ip ad...

  • Page 66

    5-8 user manual printer setup using the ews networking 11. Ensure [protocol] is set to [lpr]. 12. Ensure [queue name] is lp and [snmp status enabled] is deselected. 13. Click [ok]. 14. Follow on screen instructions to finish installing the printer. Port 9100 1. Select [start].[settings].[control pan...

  • Page 67

    User manual 5-9 printing from unix networking settings of windows 95/98/me 1. Click [start], and then select [settings], followed by [printers]. The [printers] window appears. 2. Double click [add printer]. The [add printer wizard] dialog box appears. 3. Install the printer driver according to the o...

  • Page 68

    5-10 user manual printing from unix networking interface the printer lpd is available on the following interfaces: • ethernet 100basetx • ethernet 10base-t the applicable frame types conform to ethernet ii. Set up procedure the setting procedure is as follows: 1. Setting up the printer set the ip ad...

  • Page 69

    User manual 5-11 printing from unix networking examples of settings for solaris 2.X the examples below show printer settings for solaris 2.6 where the printer host name is printer1. 1. 1. Registering a printer (printer name: p001) supporting the postscript language #lpadmin -p p001 -s printer1\!Ps 2...

  • Page 70

    5-12 user manual printing from unix networking however, this option is effective when the printer is in the spool mode. In the non-spool mode, the client must be a windows nt machine to use this option. Precautions • among options not listed above (e.G. -m option), those not processed by the worksta...

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    User manual 5-13 printing from unix networking job number this option specifies the job number of the print data to be deleted. These numbers can be checked by issuing a “lpstat” command. This option is invalid in the non-spool mode. Precautions • print data that consists of multiple files sent in o...

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    5-14 user manual printing from unix networking -o [printer name] this option displays the print data received. The printer name is specified in the argument. -t this option displays all the information. -u [user name] this option displays received print data information on users of specified user na...

  • Page 73

    User manual 5-15 printing from unix networking selecting a paper tray when selecting a paper tray, either the paper size or the tray itself is specified. If the paper size is specified, the printer automatically searches and selects the tray where the specified paper is loaded. The following paramet...

  • Page 74

    5-16 user manual printing from unix networking selecting a paper type the following parameters can be specified: specifying 2 sided printing the following parameters can be specified: note: if several parameters are specified in one "lpr" command, data may not be printed correctly. Note: the system ...

  • Page 75

    User manual 5-17 printing from unix networking specifying paper size and 2 sided printing select a paper size and a binding type. The following parameters can be specified: note: if several parameters are specified in one "lpr" command, data may not be printed correctly. Note: the system default is ...

  • Page 76

    5-18 user manual printing from unix networking specifying color and print modes the following color and print mode parameters can be specified: note: if several parameters are specified in one "lpr" command, data may not be printed. Note: for some print language, the specification may be invalid. No...

  • Page 77

    User manual 5-19 printing from a macintosh computer networking printing from a macintosh computer printing from a macintosh computer this section explains the installation procedure for printing from a macintosh computer. System configuration as the printer supports ethertalk and lpd protocol, you c...

  • Page 78

    5-20 user manual precautions and limitations networking setting up the computer • be very careful in setting up ip addresses which are controlled as an entire system. Consult your network administrator before performing any setup on ip addresses. • before performing any network setup (such as the ip...

  • Page 79

    User manual 5-21 precautions and limitations networking note: some client workstations may re-send immediately when the print data has exceeded the receiving capacity. When this occurs, the client workstation appears as if it has crashed. To rectify this situation, the client must be stopped from se...

  • Page 80

    5-22 user manual precautions and limitations networking.

  • Page 81

    6-1 chapter 6: installing consumables the drum unit and toner cartridge should be replaced when they have reached the end of their print life. The drum unit prints up to 60,000 a4/letter images. The toner cartridge prints up to 30,000 images. The printer will produce a warning on the operator panel ...

  • Page 82

    6-2 user manual installing the drum cartridge installing consumables 1. Open the printer front and side covers. 2. Remove the drum cartridge from the packing. 3. Remove the protective sheet from the drum cartridge..

  • Page 83

    User manual 6-3 installing the drum cartridge installing consumables 4. Avoid contact with internal surfaces and limit exposure to light for no longer than 5 minutes. 5. Fold the handle down and slide the drum cartridge into the printer. 6. Seat the drum cartridge firmly into the printer. Avoid cont...

  • Page 84

    6-4 user manual installing the toner cartridge installing consumables 7. Remove and discard the protective strip. 8. Close the printer covers. Installing the toner cartridge when installing the toner cartridge, take note of the following points: • although the toner is not harmful to the body, wash ...

  • Page 85

    User manual 6-5 installing the toner cartridge installing consumables 1. Open the printer front and side covers. 2. Remove the toner cartridge from its packing. 3. Take the toner cartridge out of the box and shake it 8 to 10 times as shown in the diagram..

  • Page 86

    6-6 user manual installing the toner cartridge installing consumables 4. Slide the toner cartridge into the printer and seat firmly in place. 5. Close the printer covers..

  • Page 87: Chapter 7: Maintenance

    7-1 chapter 7: maintenance cleaning the printer this section describes how to clean the printer in order to maintain the printer in good condition. Cleaning the exterior clean the exterior of the printer about once a month. Wipe the surface with a damp, well-wrung soft cloth. Then wipe with another ...

  • Page 88

    7-2 user manual when not in use for a long time maintenance • remove any remaining pieces of paper. • remove any dust or stains with a dry clean cloth. When not in use for a long time carry out the following procedure if you are not going to use the printer for a long period of time. 1. Press the po...

  • Page 89

    User manual 7-3 moving the printer maintenance if the optional paper trays have been installed, uninstall them before moving the printer. 1. Press the power switch to the { > position to turn the power off. 2. Remove all connection cords, such as the power cord and interface cables. 3. Remove any pa...

  • Page 90

    7-4 user manual moving the printer maintenance 5. Open the front and side covers. Note: do not touch any parts inside the printer. 6. Hold the drum cartridge by the grip to pull it out slowly. Note: it is necessary to remove the toner cartridge. If you move the printer with the toner cartridge insta...

  • Page 91

    User manual 7-5 fuser unit maintenance note: after removing the toner cartridge, put it into its original aluminum bag or wrap it with a thick cloth. 8. Close the front cover and side covers securely. 9. Lift the printer and move it gently. If the printer is to be moved over a long distance, pack it...

  • Page 92

    7-6 user manual transfer roll cartridge maintenance 2. Open the printer left side door. 3. Loosen the two knobs securing the fuser to the frame. 4. Pull the fuser toward you by holding the two handles. 5. Unpack the new fuser from its container. 6. Carefully insert the fuser by holding the two handl...

  • Page 93

    User manual 7-7 maintenance kit maintenance when handling the transfer roll cartridge, take note of the following points. Do not remove and reinsert the transfer roll cartridge in use. When the message to replace the transfer roll cartridge appears, replace the transfer roll cartridge. Otherwise, th...

  • Page 94

    7-8 user manual maintenance kit maintenance • paper feed rollers. Please contact your service department to install the kit when the printer panel requests this..

  • Page 95: Chapter 8: Troubleshooting

    8-1 chapter 8: troubleshooting your printer’s operator panel provides you with information and troubleshooting help. When an error or warning condition occurs, the operator panel displays a message informing you of the problem. Hardware or software failures that may require service support are prese...

  • Page 96

    8-2 user manual poor print quality troubleshooting if the print quality does not improve after carrying out the appropriate action, contact our printer support desk. Symptom causes solutions light prints -the overall image is lighter than normal. 1. The paper may be damp. 2. You may be using draft m...

  • Page 97

    User manual 8-3 poor print quality troubleshooting vertical line deletions - there are areas of print deletions that form narrow lines. 1. The paper may be defective with creases, folds, etc. 2. The drum cartridge may be defective or at the end of its life. 3. The transfer roller may be defective. 1...

  • Page 98

    8-4 user manual poor print quality troubleshooting unfused or partially fused image - the printed image is not fully fused to the paper and easily rubs off. 1. The paper may be damp. 2. Heavy or unusual paper may be in the tray. 3. The printer may be located in an environment with extreme temperatur...

  • Page 99

    User manual 8-5 no power troubleshooting no power cannot print printing is not clear status items to check action there is no power. Is the power switched off? Press the printer switch to the position to turn the power on. Is the power cord disconnected or not securely connected? Switch off the powe...

  • Page 100

    8-6 user manual paper incorrectly fed troubleshooting paper incorrectly fed noise network troubleshooting using tcp/ip this section provides information on the possible causes, verifying methods and recommended actions pertaining to errors which may occur when the printer is used with tcp/ip. Status...

  • Page 101

    User manual 8-7 network troubleshooting troubleshooting when using windows 95/98/me using windows nt 4.0/2000/xp/vista/server 2003 cause treatment the printer and the computer are connected to different networks. Status display unable to print (network error) verification check with the system admin...

  • Page 102

    8-8 user manual network troubleshooting troubleshooting the printer is not printing unable to obtain the desired print results cause verification action incorrect ip address. Ask the network administrator to check if the ip address is correct set up the correct ip address for the printer. If lpd spo...

  • Page 103

    User manual 8-9 network troubleshooting troubleshooting when using unix the printer is not printing cause verification action incorrect ip address. Ask the network administrator to check if the ip address is correct set up the correct ip address for the printer. Error occurs on the network connectin...

  • Page 104

    8-10 user manual network troubleshooting troubleshooting unable to obtain the desired print results u sing e ther t alk this section provides information on the possible causes, verifying methods and recommended actions pertaining to errors which may occur when the printer is used with ethertalk. Th...

  • Page 105

    User manual 8-11 network troubleshooting troubleshooting unable to obtain desired print results. Cause 1 the print language of the printer and that of the print drawer are different. Verification 1 check the print language set up for the printer and that for the printer driver for macintosh. Action ...

  • Page 106

    8-12 user manual network troubleshooting troubleshooting although it is connected, the printer does not print. Cause 1 the printer is in the offline status. Verification 1 check whether off-line is displayed on the printer operator panel. Action 1 press the button. Cause 2 the print language of the ...

  • Page 107

    User manual 8-13 error and warning messages troubleshooting error and warning messages message description action 0-1 main motor call service system error 1-1 main motor call service main motor error 1-4 drum motor call service drum motor error 3-3 and 3-5 ros error call service raster output scanne...

  • Page 108

    8-14 user manual error and warning messages troubleshooting 2-1 feed error area b/tray 2 paper tray area - misfeed jam 2-2 feed error area b/tray 3 paper tray area - misfeed jam 2-3 feed error clear area a paper tray area - misfeed jam 3-0 feed error area b/tray 3 paper tray area - misfeed jam 3-1 f...

  • Page 109

    User manual 8-15 error and warning messages troubleshooting 9-3 feed error clear area a paper tray area - misfeed jam 4-12 through 4-26 finish jam clear area f finisher jam (h-x'port ent. Sensor) 4-32 through 4-43 finish jam clear area g finisher jam (x’port ent. Sensor) 4-46 finish jam clear area g...

  • Page 110

    8-16 user manual error and warning messages troubleshooting 1-3 tray error check tray 3 tray 3 faulty 1-2 tray error check tray 2 tray 2 faulty 1-1 tray error check tray 1 tray 1 faulty paper out tray 1 paper out tray 2 paper out tray 3 paper out tray 4 paper out tray 5 paper out hcf 8-3 ep cartridg...

  • Page 111

    User manual 8-17 error and warning messages troubleshooting 5-13 fin error call service mechanical failure in stacker tray 5-21 fin error call service mechanical failure in tamper 5-22 - 5-23 fin error call service mechanical failure in tamper 5-31 - 5-34 fin error call service mechanical failure in...

  • Page 112

    8-18 user manual error and warning messages troubleshooting no punch waste install box no punch scraps box 7-2 drum nv err replace drum drum nv read/write error 3-1 drum missing replace drum drum cartridge not installed. 7-1 drum comm replace drum drum communication failure 6-1 drum eol replace drum...

  • Page 113

    User manual 8-19 error and warning messages troubleshooting tray 3 missing tray 4 missing tray 5 missing hcf missing 5-4 fin error call service finisher non volatile memory device error 5-8 fin error call service finisher model error 6-4 hcf error call service hcf non volatile memory device error re...

  • Page 114

    8-20 user manual error and warning messages troubleshooting joblib error 03 press start joblibrary private mode datastream missing pin. Ensure the pin is entered joblib error 04 press start joblibrary datastream attempted to overwrite a private job, but pin did not match. Ensure the pin matches or c...

  • Page 115

    User manual 8-21 error and warning messages troubleshooting power saver mode printer is in power save mode none normal printer operation printer automatically returns to normal mode when data is received or a key is pressed. Printing job printing none normal printer operation processing data receive...

  • Page 116

    8-22 user manual error and warning messages troubleshooting.

  • Page 117

    9-1 chapter 9: clearing paper jams when there is a paper jam, refer to the following procedures and follow the instructions. Note: paper jams could be due to the printer installation environment and type of paper used. Jam area locations jam at a follow these steps to clear the jam caution: never to...

  • Page 118

    9-2 user manual jam at b clearing paper jams 1. Open door a. 2. Pull the jammed paper out of the printer. If necessary, press the green handle to move the paper to make it easier to remove. Confirm that all paper fragments are removed. 3. Close door a. Jam at b follow these steps to clear the jam..

  • Page 119

    User manual 9-3 jam at b clearing paper jams 4. If the printer has the high capacity feeder (tray 6), slide the feeder away from the printer. 5. Open door b. 6. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed..

  • Page 120

    9-4 user manual jam at c clearing paper jams 7. Close door b. 8. If the printer has the high capacity feeder (tray 6), slide the feeder firmly against the printer. Jam at c follow these steps to clear the jam. 1. If the printer has the high capacity feeder (tray 6), slide the feeder away from the pr...

  • Page 121

    User manual 9-5 jam at c clearing paper jams 2. Open door c. 3. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed. 4. Close door c..

  • Page 122

    9-6 user manual jam at d clearing paper jams 5. If the printer has the high capacity feeder (tray 6), slide the feeder firmly against the printer. Jam at d follow these steps to clear the jam. 1. Open door d. 2. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed..

  • Page 123

    User manual 9-7 jam at e clearing paper jams 3. Close door d. Jam at e follow these steps to clear the jam. 1. Open door a. 2. Open door e. Use caution; some components inside door a may be hot..

  • Page 124

    9-8 user manual jam at f clearing paper jams 3. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed. 4. Close door e. 5. Close door a. Jam at f follow these steps to clear the jam..

  • Page 125

    User manual 9-9 jam at g clearing paper jams 1. Open door f. 2. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed. 3. Close door f. Jam at g follow these steps to clear the jam..

  • Page 126

    9-10 user manual jam at g clearing paper jams 1. If visible, pull the jammed paper out of the stacker upper tray. 2. Open door g. 3. Depending on the instructions shown on the operator panel, open handle 2a, handle 2b, or handle 3 as shown on the instruction labels. Note: if the stapler is in the wa...

  • Page 127

    User manual 9-11 jam at h clearing paper jams 7. Close door g. Jam at h follow these steps to clear the jam. 1. Lift door h. 2. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed..

  • Page 128

    9-12 user manual jam at the stacker upper tray clearing paper jams 3. Close door h. Jam at the stacker upper tray follow these steps to clear the jam. 1. Pull the jammed paper out of the stacker upper tray. 2. Open door g. 3. Close door g..

  • Page 129

    User manual 9-13 paper jam in mpf (tray 1) clearing paper jams paper jam in mpf (tray 1) follow these steps to clear the paper jam in tray 1. 1. Verify that the width guides are pressed against the paper. 2. If the paper size and type shown on the operator panel match the size and type of the paper ...

  • Page 130

    9-14 user manual paper jams in trays 2-5 clearing paper jams 6. Close door a. Paper jams in trays 2-5 follow these steps to clear the paper jam in trays 2-5. 1. Pull out the tray specified on the operator panel. 2. Verify that the length and width guides are pressed against the paper..

  • Page 131

    User manual 9-15 paper jams in trays 2-5 clearing paper jams 3. Push the tray completely into the printer. 4. Specify the size of the paper in the operator panel. 5. Open door a. 6. Pull the jammed paper out of the printer. If necessary, press the green handle to move the paper to make it easier to ...

  • Page 132

    9-16 user manual paper jam in tray 6 clearing paper jams 7. Close door a. Paper jam in tray 6 follow these steps to clear the paper jam in tray 6. 1. Pull out tray 6. 2. Verify that the length and width guides are set correctly note: the default setting is for 8.5 x 11 in. Paper. You must change the...

  • Page 133

    User manual 9-17 paper jam in tray 6 clearing paper jams 3. Push the tray completely into the printer. 4. Specify the size of the paper in the operator panel. 5. Open door a. 6. Pull the jammed paper out of the printer. If necessary, press the green handle to move the paper to make it easier to remo...

  • Page 134

    9-18 user manual paper jam in tray 6 clearing paper jams 7. Close door a..

  • Page 135

    10-1 chapter 10: installing accessories duplex module 1. Unpack the option duplex, remove cushioning materials. 2. Open printer door a. Caution! Be sure to switch off the power and unplug the power cord from the outlet before carrying out the operations. In this chapter... • duplex module • 1000 she...

  • Page 136

    10-2 user manual duplex module installing accessories 3. Remove cover and save for possible reuse. 4. Slide the exit 2 module into position. 5. Close printer door a..

  • Page 137

    User manual 10-3 duplex module installing accessories 6. Place the duplex unit in position while inserting the 2 hooks on the bottom of the unit into the shown locations in the receptors of the printer. 7. Lift the duplex unit until the upper hooks are latched in the printer. 8. Open the duplex unit...

  • Page 138

    10-4 user manual duplex module installing accessories 9. Twist the 2 locking screws clockwise to secure the duplex unit to the printer. 10. Close the duplex unit cover..

  • Page 139

    User manual 10-5 two tray or tandem tray module installing accessories 11. Remove the printer access cover (1), connect the duplex unit interface cable (2) and replace the printer access cover (3). 12. Connect the power cord. 13. Turn on the power switch of the laser printer. 14. Try some test duple...

  • Page 140

    10-6 user manual two tray or tandem tray module installing accessories 3. Unpack the paper feeder and remove cushioning materials, and confirm that all attachments are available. 4. Place the paper feeder in an installation location. 5. Fit the holes on the bottom of the laser printer with the four ...

  • Page 141

    User manual 10-7 two tray or tandem tray module installing accessories 7. Slide out the 2 drawers. 8. Remove all packing materials from both drawers. 9. Slide both drawers back into the paper feeder..

  • Page 142

    10-8 user manual two tray or tandem tray module installing accessories 10. Remove printer drawer 3. 11. Insert the 2 locking screws, turning clockwise to secure the printer to the feeder. 12. Replace drawer 3 back in the printer..

  • Page 143

    User manual 10-9 high capacity feeder (tray 6) installing accessories 13. Remove the printer interface panel cover (1), connect the feeder interface connector (2) and replace the printer interface panel cover (3). 14. Connect the power cord. 15. Turn on the power switch of the laser printer. High ca...

  • Page 144

    10-10 user manual high capacity feeder (tray 6) installing accessories 2. Remove the power cord from the printer. 3. Unpack the paper feeder and remove cushioning materials. 4. Slide the drawer out of the paper feeder..

  • Page 145

    User manual 10-11 high capacity feeder (tray 6) installing accessories 5. Remove the packing material from the feeder drawer. 6. Slide the drawer back into the feeder. 7. Install the mounting bracket. 8. Slide the high capacity feeder to the mounting plate guiding it on the locating pin until it lat...

  • Page 146

    10-12 user manual high capacity feeder (tray 6) installing accessories 9. Remove the shipping hardware and discard. 10. Adjust the feet on the feeder assembly to set the feeder position parallel to the printer. 11. Connect the feeder power cord into the printer accessory outlet. 12. Slide the drawer...

  • Page 147

    User manual 10-13 finisher installing accessories 13. Remove the shipping screws. 14. Adjust the feeder paper size guides. 15. Load the paper tray. 16. Connect the power cord. 17. Turn on the power switch of the laser printer. Finisher.

  • Page 148

    10-14 user manual finisher installing accessories the finisher provides a main 3000 sheet lower stacker and a top 500 sheet stacker. It also provides a stapler for up to 50 sheets of standard paper and a hole punch. In europe the punch has a 2 hole and a 4 hole capability while in the americas, the ...

  • Page 149

    User manual 10-15 finisher installing accessories 5. Place the mounting bracket in position. 6. Insert the 2 mounting screws to secure the bracket. 7. Move the guides from the printer to the exit 2 module. The guides are a two pieces of rubber and plastic that assist in stacking to the top of the pr...

  • Page 150

    10-16 user manual finisher installing accessories 9. Slide the finisher into position engaging the latching hardware 10. Insert the stacker lower catch tray. 11. Remove the access cover and plug in the finisher interface cable..

  • Page 151

    User manual 10-17 finisher installing accessories 12. Remove the printer interface cover. 13. Connect the interface connector and replace the cover. 14. Connect finisher power cord to the printer accessory power connection. 15. Level the finisher making it parallel to the printer. 1 2.

  • Page 152

    10-18 user manual finisher installing accessories 16. Open the finisher door. 17. Remove the internal tags and shipping brackets. 18. Move the catch to the right..

  • Page 153

    User manual 10-19 finisher installing accessories 19. Insert the staple module 20. Unpack the paper punch waste container. 21. Insert the punch waste dust container.

  • Page 154

    10-20 user manual hard disk option installing accessories 22. Fully seat into position. 23. Close the finisher door. Hard disk option 1. Carefully review the safety precautions in the front of this guide before starting this installation procedure. 2. Ensure that the printer power switch is set to t...

  • Page 155

    User manual 10-21 hard disk option installing accessories 5. Turn screws on controller assembly counterclockwise until loose and gently pull cover towards you to remove from printer. 6. Carefully insert the hard drive into the socket, being careful not to damage the fragile pins. 7. Seat the hard dr...

  • Page 156

    10-22 user manual memory option and compact flash installing accessories memory option and compact flash 1. Ensure that the printer power switch is set to the off [o] position. 2. Disconnect the power cord from the printer. 3. Remove side cover from printer. 4. Turn screws on controller assembly cou...

  • Page 157

    User manual 10-23 memory option and compact flash installing accessories 6. Reinstall the side covers in reverse order. 7. Connect the power cord to the wall outlet. 8. Turn the printer power switch to the on [i] position..

  • Page 158

    10-24 user manual memory option and compact flash installing accessories.

  • Page 159: Appendix A: Operator Panel

    A-1 appendix a: operator panel this appendix provides a description of operator panel menu and menu item. Navigate to items as described in “navigating the operator panel menus” on page 2-7. Paper menu the paper menu provides access to the printer settings for various paper-handling functions. Subme...

  • Page 160

    A-2 user manual interface menu operator panel interface menu the interface menu provides access to the printer interface settings: hole punch enables hole punching off custom size unit this menu is used to set the unit of measurement for the custom paper size feature. Inches submenus default setting...

  • Page 161

    User manual a-3 interface menu operator panel rts error off xon readybusy off xon on1/off1 off xon error off dtr polarity high rts polarity high robust xon off delay out close off binary ps off etx/ack off network 1 setup this submenu allows you to set up the network interface. Interpreter auto swit...

  • Page 162

    A-4 user manual ps menu operator panel ps menu the ps menu provides access to the postscript settings. Appletalk on current zone * preferred zone * binary ps off connection speed auto-sense bidirectional on wait-timeout 270 snmp on/off netware setup netware on netware frame auto-sense netware mode p...

  • Page 163

    User manual a-5 pcl menu operator panel pcl menu the pcl menu provides access to the pcl settings. Submenus default setting orientation this submenu allows you to choose the orientation of the page. Portrait font source this submenu allows you to choose a font source. Internal font number this subme...

  • Page 164

    A-6 user manual system menu operator panel system menu the system menu provides access to system settings quality menu the quality menu provides access to the printer settings that are related to print quality. Submenus default setting display language this submenu allows you to change the language ...

  • Page 165

    User manual a-7 functions menu operator panel functions menu the following submenus are a series of executable commands . Date/time menu note: this menu selection will only appear if the real time clock option has been installed. Please contact your dealer for more information on this feature. The d...

  • Page 166

    A-8 user manual information menu operator panel information menu the information menu provides data about the printer such as the product version, postscript version and images printed. Options menu the options menu tells you which options are installed on the printer..

  • Page 167: Index

    Index i-1 numerics 10/100 baset 2-2 1000 sheet feeder 10-5 1000-sheet feeder 2-2 2000 sheet feeder 10-9 2000-sheet feeder 2-1, 2-2 2-sided printing 3-8 3500 sheet finisher 10-13 3500-sheet finisher 2-1 500-sheet feeders 2-1 500-sheet trays 2-1 a about 1-1 accessories 10-1 accounting 4-8 add staples ...

  • Page 168

    I-2 user manual front door 2-1 front view 2-1 full-color transparencies 2-15 fuser 2-3, 7-5 g gfi 2-2 ground fault interrupt 2-2 h hard disk option 10-20 heat sensitive paper 2-16 hole punch 3-17 horizontal dark streaks 8-3 horizontal line deletions 8-2 i image options 4-4 indicators 2-5 input tray ...

  • Page 169

    User manual i-3 private jobs 4-5 pulp paper 2-16 punch waste basket 3-17 q quality 4-5, 8-1 r ram option 10-22 random or spot deletions 8-4 rear view 2-2 repetitive vertical dark streaks 8-3 resize 4-3 return 2-6 reverse 3-8 ribbons 2-16 s safety 1-2 saved settings 3-16 scale to fit 4-3 select 2-6 s...

  • Page 170

    I-4 user manual.

  • Page 172

    Tallygenicom representatives germany tallygenicom computerdrucker gmbh postfach 2969 d-89019 ulm deutschland tel.: +49 731 2075 0 fax: +49 731 2075 100 http://www.Tallygenicom.De italy tallygenicom s.R.L. Via borsini 6 i-20094 corsico (mi) italia tel.: +39 02 48608 1 fax: +39 02 48601 141 http://www...