- DL manuals
- TallyGenicom
- Printer
- SprintPro 2265+
- User Manual
TallyGenicom SprintPro 2265+ User Manual
Summary of SprintPro 2265+
Page 1
User guide matrix printer 2265+ 2280+.
Page 3: Table of Contents
User guide table of contents i table of contents introduction 1 printer features 1 symbols used 1 about this manual 2 printer at a glance 3 printer in tractor mode 4 printer in single-sheet mode 4 paperway 5 installation 7 unpacking the printer 7 placing your printer 8 checking the printer voltage 9...
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Table of contents user guide ii messages in the lc display 33 key functions when turning on the printer 34 paper handling 35 changing the paper type 35 changing the paper type in the setup menu 36 loading paper 37 fanfold paper 37 single sheets 39 paper transport 41 moving the paper to the tear posi...
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User guide table of contents iii menu parameters 61 printing out menu configurations (print) 61 loading menu configurations (menu) 61 reset to default values (reset) 62 quietmode (quietm.) 62 selecting font (font) 63 setting character density (cpi) 64 setting line spacing (lpi) 64 skiping perforatio...
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Table of contents user guide iv paper parameters (paper) 80 form length (forml) 80 first printing position (formadj) 82 printhead gap manually (head) 83 view and tear position (autotear) 84 line length (width) 85 barcode (barcode) 85 normal characters and barcode (barmode) 86 form feed mode (ffmode)...
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User guide table of contents v troubleshooting 109 general print problems 110 the display remains dark 110 the display is lit, but the printer does not print 110 problems with the paper feed 111 paper jam (fanfold paper) 111 paper jam (single sheets) 112 paper does not move to tear off position 112 ...
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Table of contents user guide vi emulations 139 general 139 escape sequences 139 what are escape sequences? 140 mtpl sequences 140 control codes 140 the $$ procedure 140 example: 140 how are escape sequences used? 141 mtpl 141 example in basic 141 example in pascal 141 printout 141 list of available ...
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User guide table of contents vii serial interface v.24/rs232c 161 connector assignment 161 interface cable (serial interface) 162 input signals 162 output signals 162 protocols 163 memory mode xon/xoff 163 memory mode robust xon/xoff 163 extended menu functions with the enq/stx and etx/ack protocols...
Page 11: Introduction
User guide introduction 1 introduction printer features your printer has outstanding product features, e.G. High printing speed and print quality plus flexible paper management, making it a highly professional solution for many industrial sectors – particularly those which use continuous paper and g...
Page 12: About This Manual
Introduction user guide 2 about this manual the user guide contains a detailed description of the printer, its charac- teristic features and additional information. ` chapter 1 printer at a glance lists all the parts of the printer. ` chapter 2 installation contains start-up instructions and points ...
Page 13: Printer At A Glance
User guide printer at a glance 3 printer at a glance 1 soundproofing cover front cover power switch control panel top cover power cord connector and fuse bottom cover interface connectors.
Page 14: Printer In Tractor Mode
Printer at a glance user guide 4 printer in tractor mode printer in single-sheet mode tractors single sheet feeder, open rear cover paper support paper guide.
Page 15: Paperway
User guide printer at a glance 5 paperway * not available on some models. Single sheet tractor 1 tractor 2 tractor 3 ` fanfold paper mode ` single sheet mode standard printer: tractor 1 single sheet* options: tractor 2 tractor 3, only for 2t model, integrated single sheet feeder front (asf-f) single...
Page 17: Installation
User guide installation 7 installation unpacking the printer place your printer on a solid surface (see placing your printer , page 8). Make sure that the “up” symbols point in the cor- rect direction. Open the packaging, take out the accessory cas- sette and unpack it. Pull the printer out of the c...
Page 18: Placing Your Printer
Installation user guide 8 placing your printer place the printer on a solid, flat, surface, ensuring that the printer is positioned in such a way that it can not topple, and that there is easy access to the control panel and paper input devices. Also ensu- re that there is sufficient space for the p...
Page 19: Checking The Printer
User guide installation 9 checking the printer voltage make sure that the device has been set to the correct voltage (e.G. 230 v in europe, 120 v in the usa). To do this, check the type plate above the power inlet at the back of the printer. Contact your dealer if the setting is incorrect. Never swi...
Page 20: Switching On The Printer
Installation user guide 10 switching on the printer the power switch for switching on the printer is lo- cated at the bottom left at the front of the printer when viewed from the front. After switching on, the printer passes through a memory test during the initialization phase. In the display appea...
Page 21: Installing The Ribbon
User guide inserting the ribbon cassette 11 inserting the ribbon cassette installing the ribbon cassette the first time when delivered, no ribbon cassette is installed. When you switch on the printer the first time, the printers display shows the message: now insert the supplied ribbon cassette. Dur...
Page 22
Inserting the ribbon cassette user guide 12 cautiously slide the print head carriage to the left stop (viewed from the printer front). Move the coloured friction tabs to the left and right (direction of the arrows) as shown in the figure and raise the friction mechanism..
Page 23
User guide inserting the ribbon cassette 13 raise the coloured insertion tongue a. Insert the coloured ribbon tension knob into the right-hand front location of the new ribbon casset- te. Turn the knob in the direction of the arrow in or- der to take up slack of the ribbon. A.
Page 24
Inserting the ribbon cassette user guide 14 slightly tilt the ribbon cassette forwards and thread in the ribbon between the coloured insertion ton- gue and the ribbon support (transparent plastic plate). Align and insert the cassette into the guides on the left and right, then press down until it cl...
Page 25
User guide inserting the ribbon cassette 15 press down the coloured insertion tongue a. Move the print head carriage back and forth sever- al times. If the ribbon is correctly seated, there must be no perceptible resistance. The ribbon should be transported during the travel from left to right. If t...
Page 26
Inserting the ribbon cassette user guide 16 press the friction mechanism down until it clicks into place. Close the top cover..
Page 27: Changing The
User guide inserting the ribbon cassette 17 changing the ribbon cassette during the process of initialization after powering on, the prin- ter checks if a ribbon cassette is installed. It also checks during the execution of a print job the operativeness of the rib- bon cassette. These functions mand...
Page 28
Inserting the ribbon cassette user guide 18 move the coloured friction tabs to the left and right (direction of the arrows) as shown in the figure and raise the friction mechanism. Remove the used cassette..
Page 29
User guide inserting the ribbon cassette 19 raise the coloured insertion tongue a. Insert the coloured ribbon tension knob into the right-hand front location of the new ribbon casset- te. Turn the knob in the direction of the arrow in or- der to take up slack of the ribbon. A.
Page 30
Inserting the ribbon cassette user guide 20 slightly tilt the ribbon cassette forwards and thread in the ribbon between the coloured insertion ton- gue and the ribbon support (transparent plastic plate). Align and insert the cassette into the guides on the left and right, then press down until it cl...
Page 31
User guide inserting the ribbon cassette 21 press down the coloured insertion tongue a. Move the print head carriage back and forth sever- al times. If the ribbon is correctly seated, there must be no perceptible resistance. The ribbon should be transported during the travel from left to right. If t...
Page 32
Inserting the ribbon cassette user guide 22 press the friction mechanism down until it clicks into place. Close the top cover..
Page 33: Printer Drivers
User guide printer drivers 23 printer drivers you need to install a printer driver so that the printer can process the data from your application programs. An original driver offers the best conditions for optimal printing re- sults. All available printer drivers can be found on the cd-rom en- close...
Page 34
Printer drivers user guide 24 13 specify whether you wish to print out a test page (recommended) by selecting the relevant option and click on finish. The printer driver will now be installed. Installing a printer driver in windows 2000/2003/xp the online cd-rom contains printer drivers for the most...
Page 35: Other Operating
User guide printer drivers 25 12 if required, edit the name of the default printer and specify whether you wish to use the printer as a default printer by clicking on the re- levant option. Then click on next. 13 if you are using the printer as a network printer, you have the option of sharing it wi...
Page 36: Changing Printer
Printer drivers user guide 26 changing printer settings you can make permanent changes to the printer settings using the control panel of the printer (see the menu , page 55). Various printer settings can also be entered in the operating system of your pc, however. 1 click on the start button in the...
Page 37: Loading Optional
User guide printer drivers 27 loading optional firmware to load new firmware, proceed as follows. The most current version of the firmware can be downloaded from our internet page. 1 switch off the printer. Connect your dos pc (lpt1:) to the par- allel port on the printer. 2 press keys 1, 4 and onli...
Page 39: The Control Panel
User guide the control panel 29 the control panel the control panel keys are used for controlling your work with the printer. The control panel is located on the front right side of your printer and consists of a two-line lc display and six keys. The functions of the keys depend on the printer’s cur...
Page 40: The Lc Display
The control panel user guide 30 the lc display the lc display tells you all the important printer settings and informs you which functions are currently assigned to which keys. The upper line informs you that the printer is either in online or offline mode (in the example below the printer is in the...
Page 41: Online Mode
User guide the control panel 31 online mode after switching on, the printer is automatically set to online mode. Only in this mode can it receive data from the computer. The ink filling level is displayed in the bottom display line. ` tear key (4): activates the tear function when fanfold paper is l...
Page 42: Setup Mode
The control panel user guide 32 setup mode in this mode, the following settings are available: ` setup key: sets the printer to setup mode, in which the following settings can be selected: ` menu key (1): other menu settings. Acces may be disabled by the manufacturer (see note below). ` adjust key (...
Page 43: Messages In The Lc
User guide the control panel 33 messages in the lc display if the printer detects an internal fault or user error or if it expects you to do something, a message will appear in the lc display. It also dis- plays the status during an operation (e.G. Initializing). Below you will find a list of messag...
Page 44: Key Functions When
The control panel user guide 34 key functions when turning on the printer if you keep one of the following keys pressed during power-on until the printer has completed initialisation, the corresponding function is activated: ` if you keep the online key depressed while turning on the printer, you en...
Page 45: Paper Handling
User guide paper handling 35 paper handling this section describes how to set the paper type, load fanfold paper and single sheets, transport paper and move the paper to the tear position. Changing the paper type you can change the paper type either from an application program, by means of the paper...
Page 46
Paper handling user guide 36 changing the paper type in the setup menu if you wish to change the paper type in the setup menu, proceed as follows. ` press the setup key followed by next (4) and paperway (3). ` select the desired paper type with the key (2) or > (3). ` press the set (1) key to confir...
Page 47: Loading Paper
User guide paper handling 37 loading paper your printer can process both fanfold paper and single sheets. For informations on allowable paper formats, refer to the section paper specifications (page 128). Only use dust-free or low-dust paper. Many paper qualities are suitable for this printer. For m...
Page 48
Paper handling user guide 38 open the coloured latch lever of the right-hand tractor and align it to the paper width. Insert the fanfold paper into the right-hand trac- tor. Make sure that it is inserted by the same length as on the left-hand tractor in order to avoid any paper jam. Close the tracto...
Page 49
User guide paper handling 39 single sheets some printer models are designed for fanfold paper operation only and the- refore do not feature a single sheet feeder. The front cover can therefore not be opened on these models. Make sure that the printer is set to single sheet mode. If necessary, change...
Page 50
Paper handling user guide 40 insert the single sheet into the input tray as far as possible. Press the online key to set the printer to ready status. The sheet is automatically loaded when the printer is in online mode and receives data from the computer. The printer reports a paper out condition by...
Page 51: Paper Transport
User guide paper handling 41 paper transport loaded paper (fanfold paper/single sheets) can be transported in the printer in several ways. Make sure that the printer is in offline mode; press the online key, if necessary. ` key park (1) if fanfold paper is loaded in the printer, it is fed to the par...
Page 52: Moving The Paper to The
Paper handling user guide 42 moving the paper to the tear position you can use the tear key to move the paper to the tear position. Swing the soundproofing cover towards the front (see below). The tear edge is located at the front side of the paper output opening. Make sure that the printer is in on...
Page 53: Removing Paper
User guide paper handling 43 after having torn off the paper, press the exit (4) key. The printer re- turns the paper to the first printing position. If a print job is active, the printer returns the paper automatically to the first printing position. Removing paper never use force to remove the pap...
Page 55: Settings
User guide settings 45 settings this section describes how to set the tear position, the first printing line, the print head gap as well as the font and the character density. Setting the print head gap the printer features automatic print head gap adjustment to the thickness of the paper used. In s...
Page 56: Setting The Tear
Settings user guide 46 setting the tear position if the tear position of the paper is not aligned with the tear edge of the printer, you can adjust it. Inserted paper needs to be torn off if necessary and retracted to park position. Press the setup key. The printer changes to setup mode. Press the a...
Page 57: Setting The First Printing
User guide settings 47 setting the first printing line (tof) you can use the tof function for setting the position of the first prin- ting line for each paper source and each menu individually. Before using the tof function (if fanfold paper is used), you should first set the tear position; see sett...
Page 58: Selecting Character
Settings user guide 48 selecting character density and font you can use the cpi (character per inch) key in setup mode to sel- ect the number of characters per inch to be printed. You can use the font key to select resident fonts. Press the setup key, then the char (4) key. Press the cpi (4) or font...
Page 59: 2T Model
User guide 2t model 49 2t model introduction this section describes how to handle the rear tractor (paper feed from the rear), which is only available and permanently installed in the 2t printer model in addition to the primary tractor (paper feed from the front). The paperway parameter group in the...
Page 60: Loading Paper Into The
2t model user guide 50 loading paper into the rear tractor to place fanfold paper into the rear tractor, proceed as follows. Swing the noise absorbing element towards the front, raise the rear cover vertically and remove it. Open both the right-hand and left-hand tractor flaps. Release the coloured ...
Page 61
User guide 2t model 51 release the coloured latch lever of the right- hand tractor and align it to the paper width. In- sert the fanfold paper into the right-hand trac- tor. Make sure that the paper form is inserted straight in order to avoid any paper jam. Close the tractor flap and lock the tracto...
Page 62: Paper Guiding
2t model user guide 52 paper guiding bracket important: it is absolutely necessary to mount the paper gui- ding bracket when using the rear tractor. It serves to protect the mains and interface cables from being damaged by the paper in the rear tractor. Hook the paper guiding bracket at the bottom o...
Page 63
User guide 2t model 53 press the online key to select the printer. When the printer receives data from the computer, the single sheet will be loaded automatical- ly. To load the single sheet before starting the printout, press the load key (4). The fanfold paper can be kept in the inactive tractor w...
Page 65: The Menu
User guide the menu 55 the menu programming via the control panel apart from being able to control your printer via the applications soft- ware you use, you can also program the printer directly. There are two programming options you can use: ` programming via the control panel. ` programming via th...
Page 66: Menu Configurations
The menu user guide 56 menu configurations every printer is shipped with factory default settings. Basic settings such as emulation, character size, form length etc., which many ap- plications make use of, are set. At the end of this chapter you will find a menu printout ( page 90 ) which shows you ...
Page 67: Menu Handling
User guide the menu 57 menu handling you can navigate in the current menu using the four function and se- lection keys arranged below the lc display field. Each function and parameter displayed in the lcd is executed or selected by the cor- responding key below, respectively. Usually two parameter g...
Page 68
The menu user guide 58 selecting the lc display language this section describes how to make settings in the menu, using the selection of the national language as an example. In this user guide all lc display messages are shown in english lan- guage. Your printer offers also the possibility to show t...
Page 69
User guide the menu 59 save your selection by pressing the set key (1). An acoustic signal verifies this action. You can exit parameter mode without saving a setting by pressing the exit key (4), the old setting is retained. After saving your setting (set), the display in our example indicates the f...
Page 70: Menu Structure
The menu user guide 60 menu structure the menu structure of your printer may be slightly different from the example shown here, depending on the printer software. Menu cg-tab charset country auto-cr menlock trac3 2) asf-1 4) single 5) paper barcode ffmode papopt barmode autotear trac1 asf-2 4) langu...
Page 71: Menu Parameters
User guide the menu 61 menu parameters the following section introduces and explains all the possible menu settings. Press setup key. Press menu (1)key. Setup mode and menu mode may be disabled. Hold down the setup key while switching on the printer to enable menu mode. If you want to enable access ...
Page 72
The menu user guide 62 reset to default values (reset) the current menu returns to the default values (factory settings). Press reset (2) key. Press the no (1) or yes (2) key to select the desired setting. All manually altered settings in the current menu are lost when it is reset to the default set...
Page 73
User guide the menu 63 selecting font (font) this parameter s elects the character style and its quality perma- nently. Press font (2) key. Use the (2) or > (3) key to select the desired setting. Setting options: see table below default setting: draft character styles marked with an i (for example c...
Page 74
The menu user guide 64 setting character density (cpi) sets the characters per inch (character pitch). The higher the pa- rameter the smaller the character spacing. Press cpi (3) key. Use the (2) or > (3) key to select the desired setting. Setting options: 5 cpi, 6 cpi, 7.5 cpi, 8.6 cpi, 10 cpi, 12 ...
Page 75
User guide the menu 65 skiping perforation (skip) skips the perforation; 7 different values (in inches) can be defined. Press skip (3) key. Use the (2) or > (3) key to select the desired setting. Setting options: 0.0 to 3.5 inch in steps of 0.5 inch default setting: 0.0 inch confirm the setting by p...
Page 76
The menu user guide 66 selecting emulation (emulate) selects the emulation. When a printer understands the control set written for another printer type, it is said to emulate the other printer. Mtpl is also active in ibm or epson emulation mode. Press emulate (3) key. Use the (2) or > (3) key to sel...
Page 77
User guide the menu 67 settings for interfaces (i/o) in this parameter group, you can choose various settings for the printer interfaces. See also interfaces (page 157). Press i/o (3) key. Serial interface (serial) this parameter group only is valid, if an optional serial interface module is install...
Page 78
The menu user guide 68 data format (format) this parameter serves to define the number of data bits, the parity check for received data bytes and the number of stop bits per data byte. Press format (3) key. Use the (2) or > (3) key to select the desired setting. Setting options: see table below defa...
Page 79
User guide the menu 69 further settings (special) this parameter subgroup only appears if the serial port is used and the enq/stx, etx/ack or ack/nak protocol is activated. Press special (2) key. Error handling (errmode) on replaces the incorrect character with ?, off deletes the entire block. Press...
Page 80
The menu user guide 70 signal feedback (remote) signal feedback; on = rdy/busy available, off = no rdy/busy control. Press remote (2) key. Use the (2) or > (3) key to select the desired setting. Setting options: on/off default setting: off confirm the setting by pressing the set key (1). Transparenc...
Page 81
User guide the menu 71 protocol (protocol) this parameter serves to select the type of protocol, i.E. A certain set of rules and procedures for ensuring error-free data exchanges be- tween computer and printer. Press protocol (3) key. Use the (2) or > (3) key to select the desired setting. Setting o...
Page 82
The menu user guide 72 selecting interface (interf.) selects the interface. Printer is configured either for parallel, ether- net or optional serial connection or in automatic change for the par- allel or the optional serial interface (shared). Press interf. (3) key. Use the (2) or > (3) key to sele...
Page 83
User guide the menu 73 ethernet interface (eth-int) in this parameter group you can choose settings for the internal ethernet interface. Press eth-int (2) key. Setting ip address (ip addr) input of the ip address of the printer. Press ip addr (2) key. This menu level offers the possibility to set th...
Page 84
The menu user guide 74 use the (2) or > (3) key to select the desired digit. Setting options: 0 to 255 default setting: 0 confirm the setting by pressing the set key (1). Set the remaining three digit groups in the same way. Press the next key (4) to access the next group of parameters. Setting subn...
Page 85
User guide the menu 75 ip address administration (ip get m) selects the way of administrating the ip address. Press ip get m (3) key. Use the (2) or > (3) key to select the desired setting. Setting options: static, dhcp, bootp default setting: static confirm the setting by pressing the set key (1). ...
Page 86
The menu user guide 76 selecting character set (cg-tab) only available for epson lq 2550/lq2170 emulation. Either the ep- son character set italics or the ibm graphics character set or a dll (download) character set, as defined before, can be activated in the code range from hex. A0 to hex. Fe. Pres...
Page 87
User guide the menu 77 national character set (country) selects the national character set. These character sets can be used according to the selected emulation. The character sets are not necessarily available for all fonts; see also available character sets and fonts (page 136). Press country (2) ...
Page 88
The menu user guide 78 automatic carriage return (auto-cr) switches the automatic carriage return on or off after receiving the signal lf (lne feed). Press auto-cr (2) key. Use the (2) or > (3) key to select the desired setting. Setting options: off/on default setting: on confirm the setting by pres...
Page 89
User guide the menu 79 menu lock (menlock) with menlock = off, all functions and settings are accessible with- out restriction in online, offline and setup mode. If menlock = menu is activated, all functions and settings are still accessible in online and offline mode, however, in setup mode you can...
Page 90
The menu user guide 80 paper parameters (paper) selects the paper parameters formlen (form length), formadj (first printing position) and head (printhead gap, only if aga=off) sepa- rately for each paper source in the current menu. Non-installed and with the parameter papopt activated options can- n...
Page 91
User guide the menu 81 use the (2) or > (3) key to select the desired setting. Setting options: 6 bis 144 default setting: 72 sets the form length via line formats. Please note that the adjust- ment in lines depends on the selected lpi. For example 8 lpi at a selected line number of 96 lines results...
Page 92
The menu user guide 82 first printing position (formadj) sets the first print position of a form in n/72 inch, separately adjust- able for each paper path. The settings made here reduce the height of the printable area. Press formadj (3) key. Use the (2) or > (3) key to select the desired setting. S...
Page 93
User guide the menu 83 printhead gap manually (head) this parameter is ignored if the automatic gap adjustment (aga) is activated; see automatic gap adjustment (aga) (page 99). Adjusts the printhead gap manually; separately adjustable for each paper path. Press head (2) key. Use the (2) or > (3) key...
Page 94
The menu user guide 84 view and tear position (autotear) the auto tear function or the auto view function can be selected as desired. When auto view is switched on, the last printed text is visible. As soon as data is received the paper moves to the “normal” print posi- tion. After printing the prin...
Page 95
User guide the menu 85 line length (width) selects the line length in inches. With the setting of 8 inch, the print- er operates like a printer with a width of only 8 inches. Press width (2) key. Use the (2) or > (3) key to select the desired setting. Setting options: 8 inch, 13.2 inch, 13.6 inch de...
Page 96
The menu user guide 86 normal characters and barcode (barmode) allows printing of normal characters on the left and right of the bar- code. Press barmode (3) key. Use the (2) or > (3) key to select the desired setting. Setting options: secured/unsecured default setting: unsecured in secured mode, th...
Page 97
User guide the menu 87 form feed mode (ffmode) specifies whether a form feed is to be performed when the paper reaches the top print line. Press ffmode (2) key. Use the (2) or > (3) key to select the desired setting. Setting options: on/off default setting: off ffmode = on: if the paper is positione...
Page 98
The menu user guide 88 setting and activating options (papopt) for setting the optional automatic sheet feeders (asfs) and optional tractors; see paperway (page 5). Also regulates the activation of asfs and/or optional tractors. Press papopt (3) key. Activation of tractors (autotra) this parameter o...
Page 99
User guide the menu 89 activation of automatic sheet feeder (autoasf) this parameter only appears if an optional automatic sheet feeder is installed. This feature is only available for the option asf-r. It regulates the activation of automatic sheet feeders when there is no more paper left in one of...
Page 100: Menu Settings (Example)
The menu user guide 90 menu settings (example).
Page 101: Advanced Menu
User guide advanced menu 91 advanced menu the advanced menu consists of test functions and advanced set- tings. Test functions various tests to check proper operation of the printer are available at any time. With these tests it is possible to check the print quality, proper operation of the printhe...
Page 102
Advanced menu user guide 92 printer self-test (rolling ascii) to check operational readiness, your printer contains a self-test rou- tine which allows testing of the printer configuration, the print quality and correct operation of your printer. Before performing a self-test, your printer must be sw...
Page 103
User guide advanced menu 93 example of an ascii test printout if you selected a proportional font (ps font) , the printed length of the lines varies. This test can also be used to determine and set the optimal printhead gap (see the section setting the print head gap (page 45). Exiting rolling ascii...
Page 104
Advanced menu user guide 94 interface test (hex-dump) with the interface test (hex-dump/h-dump) you can test data trans- mission from the computer to the printer. During this test, the data from the computer is printed out in two columns. The text in the left column is printed in hexadecimal format ...
Page 105
User guide advanced menu 95 terminating hex-dump hex-dump mode can only be terminated by switching off the printer. If you want to stop the hex-dump printout before switching off the printer, press the key online and then the key lf/ff (4) once..
Page 106: Advanced Settings
Advanced menu user guide 96 advanced settings in the advanced menu, there are other settings available besides the test functions. ` with the function pms you have the possibility of activating the au- tomatic paper motion sensor (pms) in case of a paper jam. ` with the functon forml you can adjust ...
Page 107
User guide advanced menu 97 enter extended menu mode by pressing the key online while switching on the printer. The display shows test mode for approx. 1 second and then auto- matically changes to display ascii 80 ascii 136. Forml aga back next h-dump pms back next paphand cx-bid back next single pa...
Page 108
Advanced menu user guide 98 automatic paper motion sensor (pms) you can use this function to activate or deactivate the paper motion detection feature. When it is active, printing and paper movements stop in case of a paper jam and an error message is output in the display. Set the printer to test m...
Page 109
User guide advanced menu 99 form length (forml) the formlen function allows you to set the basic form length to meet your requirements. 11 inches are usual in the usa, as op- posed to 12 inches in europe. Select the forml menu (2). Setting options: 12 oder 11 inch default setting: 12 inches for 220–...
Page 110
Advanced menu user guide 100 paper handling (paphand) the paphand group of menus improves the possibilities for the trou- blefree printing of paper with properties likely to cause problems (perforations etc.) or paper of poor finish. Put the printer into test mode by pressing the key online while sw...
Page 111
User guide advanced menu 101 paper width (pagewid) this parameter determines the actual paper width. Select the pagewid menu (3) setting options: from 20 to 136 in 1/10 inch steps default setting: 136/10 inch (136 characters at 10 characters/inch) if head up = on, the printhead moves to the calculat...
Page 112
Advanced menu user guide 102 right-hand area (rightzo) if the parameter is on, the print head travels from the right-hand per- foration area towards the centre of the paper while the paper is mo- ving. The pagewid option must be correctly set in this case, see paper width (pagewid) (page 101). Selec...
Page 113
User guide advanced menu 103 bidirectional parallel interface (cx-bid) select the cx-bid menu (3). Setting options: on/off default setting: on cx-bid = on sets the parallel interface of the printer to bidirectional mode (ieee 1284, nibble mode), e.G. For windows plug & play. Cx-bid = off sets the in...
Page 114
Advanced menu user guide 104 beep at paper end (sound) select the sound menu (3). Setting options: on/off default setting: on when sound = on, a beep is generated every second to notify that paper is empty. Confirm the setting by pressing the set (1) key. Change to the next parameter group with the ...
Page 115
User guide advanced menu 105 settings for paper with dark back (pap.Back) select the pap.Back (3) menu. Setting options: normal/dark default setting: normal pap.Back = normal is the standard for normal paper. Pap.Back = dark can be set to process paper with a grey back. Paper with a completely black...
Page 116
Advanced menu user guide 106 automatic paper width detection (apw) the automatic paper width detection feature apw prevents the prin- ter from printing beyond the paper edge. This is useful to prevent the printer from printing on the platen, for example, because of an incor- rect driver setting. Sel...
Page 117
User guide advanced menu 107 you can now either cancel the print job or load suitable paper. In the latter case, the printer will resume the print job upon pressing the online key. If you press the online key without having changed the paper, another line is printed until reaching the measured paper...
Page 119: Troubleshooting
User guide troubleshooting 109 troubleshooting many of the faults and problems which may occur while using the printer are minor problems which you can solve yourself. The follo- wing chapter should help you to distinguish between a simple ope- rating error and a major malfunction. This chapter prov...
Page 120: General Print Problems
Troubleshooting user guide 110 general print problems problem corrective action the display remains dark the printer is switched on, but not- hing happens (nothing is dis- played, no noise). Switch off the printer and proceed as follows: 1 check that the power plug is correctly connected to the sock...
Page 121
User guide troubleshooting 111 problems with the paper feed the paper is not fed in 1 check that the display shows the correct paperway, if necessa- ry select the correct paperway (single sheet or fanfold) with the key park. See changing the paper type , (page 35). If you wish to use optional paper ...
Page 122
Troubleshooting user guide 112 paper jam (single sheets) open the top cover and remove the paper manually or with the functions lf (line feed)/ff (form feed) in offline mode from the printer. Before you replace the single sheet, refer to the instructions in the section single sheets , (page 39). Pay...
Page 123
User guide troubleshooting 113 problems with the print quality problem corrective action print is too pale 1 the ribbon is used up or the ribbon cassette is not correctly fit- ted. Refer to the section changing the ribbon cassette , (page 17). 2 the printhead to platen gap is not correctly set, refe...
Page 124
Troubleshooting user guide 114 error messages via the display message possible cause corrective action the printer cannot eject the paper or cannot place the paper in the park position. Check the following: ` whether the paper path is blok- ked by a foreign object. ` whether the paper is damaged. ` ...
Page 125
User guide troubleshooting 115 paper jam. ` eliminate the paper jam detec- ted by the paper motion sensor. For the procedure, see paper jam (fanfold paper) , (page 111) or paper jam (single sheets) , (page 112). Top cover is open. ` close the top cover. Internal hardware error. ` try switching off a...
Page 126
Troubleshooting user guide 116 received data which has not yet been printed is overwritten with new data. ` if an optional serial interface is installed: check that the correct busy protocol (e.G. Xon xoff) is set in the menu serial inter- face, protocol, see protocol (protocol) , (page 71). ` check...
Page 127: Additional Display Messages
User guide troubleshooting 117 additional display messages these are not error messages, they give operating instructions and information from the printer to the user. If messages appear which are not described here, please con- tact your customer service representative with exact details of the mes...
Page 129: Care and Maintenance
User guide care and maintenance 119 care and maintenance the printer is designed to operate with minimal maintenance. It is advisable to clean the inside of the printer from time to time with a vacuum cleaner. Before cleaning, turn off the printer, wait 5 to 10 seconds and disconnect the power cable...
Page 130: Cleaning The Housing
Care and maintenance user guide 120 cleaning the housing clean the printer housing with mild detergent (use a dishwashing agent, if necessary, or a plastic cleaning agent) and a soft lint-free cloth. Do not use abrasive cleaners. Never use solvents. Cleaning the interior remove paper and dust with a...
Page 131: Cleaning The Platen
User guide care and maintenance 121 cleaning the platen switch off the printer and open the upper cover after 4 to 5 seconds. Remove dust and possible ink remains careful- ly from the platen. Avoid touching parts and compon- ents in the printer interior. Ribbon check whether the ribbon is worn or da...
Page 132: Cleaning The Upper Friction
Care and maintenance user guide 122 cleaning the upper friction clean the rollers of the upper friction as neces- sary with a mild cleaning agent and a soft, lint- free cloth. Carriage shafts carriage shafts must not be oiled or greased; otherwise damage will occur on the printer. Stop.
Page 133: Specifications
User guide specifications 123 specifications printer specifications 2265+ 2280+ printer system serial impact matrix printer printhead with 24 needles, ∅ 0.25 mm bidirectional printing print speed and character matrices hsq (high speed quality) 650 cps / 10.0 cpi, 12 x 10 720 cps / 12.0 cpi, 12 x 10 ...
Page 134
Specifications user guide 124 nlq (near letter quality) 200 cps / 10.0 cpi, 24 x 18 240 cps / 12.0 cpi, 24 x 15 300 cps / 15.0 cpi, 16 x 12* 150 cps / 15.0 cpi, 24 x 18 170 cps / 17.1 cpi, 24 x 18 200 cps / 20.0 cpi, 24 x 15 222 cps / 10.0 cpi, 24 x 18 267 cps / 12.0 cpi, 24 x 15 333 cps / 15.0 cpi,...
Page 135
User guide specifications 125 resolution 60 to 360 dpi horizontal 90 to 360 dpi vertical print attributes in all character pitches double width, italics, right justification, shadowed, auto centered, double height, bold, proportionally spaced, underlined, overlined, superscript, subscript, heavy for...
Page 136
Specifications user guide 126 paper feed feed speed feed first line view position reverse motion 10"/sec (6 lpi) 35 ms 10"/sec up to max. Form length (22 inch) max. 1/6 inch for automatic single sheet feeder printhead gap standard automatic gap adjustment paper transport standard tractor 1 with park...
Page 137
User guide specifications 127 interface specifications parallel interface bidirectional type of data transmission 8-bit parallel interface (centronics compatible) ieee-1284; nib- ble mode transmission rate max. 30 khz signal status low: 0.0 v to +0.4 v high: +2.4 v to +5.0 v connection cable materia...
Page 138: Paper Specifications
Specifications user guide 128 paper specifications continuous paper tractor 1, single part forms weight width form length 60 to 120 g/m 2 76 to 420 mm 76 to 559 mm continuous paper multi part forms tractor 1 (to be tested individually) copies 2265+ 2280+ weight of original weight of copies weight of...
Page 139
User guide specifications 129 umschläge width length thickness 76 to 420 mm 76 to 305 mm 0.32 mm sets of forms sets of forms may be used only if the top edge is bound. The binding edge should be as soft as possible. A wavy binding edge may ham- per the smooth feeding of these sets. Multi-part forms ...
Page 141: Character Sets
User guide character sets 131 character sets this chapter shows the mtpl character sets and contains a list of all available character sets which can be selected via control panel or by escape sequences. Note that mtpl sequences are available in all emulation modes. The following example shows you h...
Page 142: Mtpl Standard Character Set
Character sets user guide 132 mtpl standard character set hex 0 1 2 3 4 5 6 7 8 9 a b c d e f dec 0 nul sp 0 16 32 48 64 80 96 112 128 144 160 176 192 208 224 240 1 dc1 1 17 33 49 65 81 97 113 129 145 161 177 193 209 225 241 2 stx 2 18 34 50 66 82 98 114 130 146 162 178 194 210 226 242 3 etx dc3 3 1...
Page 143
User guide character sets 133 mtpl, international substitution characters dec 35 36 64 91 92 93 94 96 123 124 125 126 hex 23 24 40 5b 5c 5d 5e 60 7b 7c 7d 7e us ascii uk ascii swedish german portuguese french italian spanish norwegian.
Page 144: Ocr-A Character Set
Character sets user guide 134 ocr-a character set hex 0 1 2 3 4 5 6 7 dec 0 nul sp 0 16 32 48 64 80 96 112 1 dc1 1 17 33 49 65 81 97 113 2 stx 2 18 34 50 66 82 98 114 3 etx dc3 3 19 35 51 67 83 99 115 4 4 20 36 52 68 84 100 116 5 enq nak 5 21 37 53 69 85 101 117 6 ack 6 22 38 54 70 86 102 118 7 bel ...
Page 145: Ocr-B Character Set
User guide character sets 135 ocr-b character set hex 0 1 2 3 4 5 6 7 dec 0 nul sp 0 16 32 48 64 80 96 112 1 dc1 1 17 33 49 65 81 97 113 2 stx 2 18 34 50 66 82 98 114 3 etx dc3 3 19 35 51 67 83 99 115 4 4 20 36 52 68 84 100 116 5 enq nak 5 21 37 53 69 85 101 117 6 ack 6 22 38 54 70 86 102 118 7 bel ...
Page 146: Available Character Sets
Character sets user guide 136 available character sets and fonts the following list includes all the character sets you can select from the control panel or via esc sequences and specifies the fonts in which they are available. (greyed-out fields: ansi 15 cpi generator available.) id 1 high speed dr...
Page 147
User guide character sets 137 id 1 high speed dr aft draft copy rom an sans serif courier ocr- b ocr- a prestige script orator gothic sou-venir table 852 87 x x x - x x - - - - - - - table 857 8d x x x - x x - - - - - - - table 858 9e x x x x x x x x x x x x x table 860 84 x x x x x x x x x x x x x ...
Page 149: Emulations
User guide emulations 139 emulations general when a printer understands the control set written for another printer type, it is said to emulate the other printer. Your printer emulates, i.E. “understands” the epson lq-2550 in its standard version. Escape sequences escape sequences or control codes t...
Page 150: What Are Escape
Emulations user guide 140 what are escape sequences? An escape sequence consists of an escape control character (esc = decimal 27 or hexadecimal 1b) followed by one or more charac- ters, which represent commands to the printer. Please note that this escape character has nothing to do with the esc ke...
Page 151: How Are Escape
User guide emulations 141 how are escape sequences used? Escape sequences are transmitted to the printer by your computer software via the printer driver. Experienced users and programmers can also control the printer directly via control sequences, however before you start working with escape seque...
Page 152: List of Available Control
Emulations user guide 142 list of available control codes the following table shows sequences marked by a ✓ if they are available in the various emulations. The mtpl sequences can be used within all emulation modes. The corresponding sequences are marked by a ✽. If you want to know more about contro...
Page 153
User guide emulations 143 ✓ ✽ ✽ ✽ ✽ (. Character set iso 8859-9 ✓ ✽ ✽ ✽ ✽ (/ character set iso 8859-15 ✓ ✽ ✽ ✽ ✽ ( character set cro ascii ✓ (c defining the page format ✓ (v relative vertical printing position ✓ (t assigning a character table ✓ ✽ ✽ ✽ ✽ (m character set brascii ✓ ✽ ✽ ✽ ✽ (n character...
Page 154
Emulations user guide 144 ✓ ✓ ✓ * set graphics print to 80 dpi ✓ ✓ ✓ * set graphics print to 360 dpi ✓ ✽ ✽ ✽ ✽ *mi>f assign character set g2 ✓ ✓ ✓ - underlining on/off ✓ / select vertical tab channels ✓ . Printing raster graphics ✓ ✓ : condensed printing 12 cpi on ✓ ✓ : copy rom character set ✓ ✓ un...
Page 155
User guide emulations 145 ✓ ✓ [@... Set double height ✓ ✓ [\... Change vertical base units ✓ ✽ ✽ ✽ ✽ [0;;n{ select single sheet operation ✓ ✽ ✽ ✽ ✽ [0;0r clear top and bottom margin ✓ ✽ ✽ ✽ ✽ [0;0s clear left and right margin ✓ ✽ ✽ ✽ ✽ [0g clear horizontal tab at the current printhead position ✓ ✽ ✽...
Page 156
Emulations user guide 146 ✓ ✽ ✽ ✽ ✽ [18m font 8 default: hq ocrb ✓ ✽ ✽ ✽ ✽ [19m font 9 default: hq ocra ✓ ✽ ✽ ✽ ✽ [1 g clear vertical tab at current position [ 1 sp k printout in royal mail customer barcode ✓ ✽ ✽ ✽ ✽ [1 sp l set vertical spacing to 4 lpi ✓ ✽ ✽ ✽ ✽ [1 sp p initiate us postnet barcode...
Page 157
User guide emulations 147 ✓ ✽ ✽ ✽ ✽ [4w set 10 cpi ✓ ✽ ✽ ✽ ✽ [4y selecting nlq or hs printing quality at 10 cpi ✓ ✽ ✽ ✽ ✽ [4z line density 8 lpi (= line spacing 1/8 inch) ✓ ✽ ✽ ✽ ✽ [5{ select fanfold paper mode tractor 1 ✓ ✽ ✽ ✽ ✽ [6{ select fanfold paper mode tractor 2 ✓ ✽ ✽ ✽ ✽ [50m proportional f...
Page 158
Emulations user guide 148 ✓ [g set graphics print to 60 dpi ✓ [g set graphics print to 120 dpi ✓ ✓ [j position paper back 1/180" ✓ ✽ ✽ ✽ ✽ [f set absolute horizontal and vertical position ✓ ✽ ✽ ✽ ✽ [+w interface holding time n = 1 - 30 s ✓ ✽ ✽ ✽ ✽ [+x head position horizontal in n/720", also paper l...
Page 159
User guide emulations 149 ✓ \; transparent mode for the characters following ✓ ^ transparent mode for the character following ✓ _ overline on/off ✓ ✓ ✓ ✓ 0 set line feed to 1/8 inch ✓ 1 set line feed to 7/72 inch ✓ ✓ ✓ ✓ 2 set line feed to 1/6 inch ✓ 2 set line feed to n/72 inch ✓ ✓ ✓ 3 set line fee...
Page 160
Emulations user guide 150 ✓ ✓ 1 bin 1 rear (asf-r), option ✓ ✓ 2 bin 2 front ( asf-f), option ✓ ✓ 4 select single sheet operation ✓ ✓ r print page ✓ ✓ ✓ ✓ f bold off ✓ ✓ g set character pitch to 15 cpi ✓ ✓ ✓ ✓ g set double stroke ✓ ✓ ✓ ✓ h reset double stroke ✓ h set horizontal tab at current printh...
Page 161
User guide emulations 151 ✓ ✓ t select character set ✓ ✓ ✓ ✓ t superscript or subscript off ✓ ✓ ✓ ✓ u unidirectional print on/off ✓ ✓ un unidirectional print on/off ✓ ✓ ✓ ✓ w continuous double width on/off ✓ ✓ w double height print on/off ✓ ✓ x set print quality (pq) ✓ ✓ x sets draft or hs ✓ ✓ x set...
Page 162: Barcode
Emulations user guide 152 barcode even the standard version of your printer has the possibility of using up to 22 different barcode types. Barcode mode can be accessed within every emulation. The user can decide whether barcode is activated permanently or activated depending on the situation by mean...
Page 163
User guide emulations 153 us postnet barcode postnet is a special us-american type of barcode. It is printed in character size. Numeric values from 0 to 9 are printable. After activating this barcode type, numeric characters from 0 (hex. 30) to 9 (hex. 39) are interpreted as barcode figures. All oth...
Page 164
Emulations user guide 154 kix barcode the kix barcode prints numeric values from 0 to 9 and alphanume- ric values from a to z as barcode characters. After activating this barcode type, numeric characters from 0 (hex. 30) to 9 (hex. 39) and alphanumeric values from a (hex. 41) to z (hex. 5a) are inte...
Page 165
User guide emulations 155 lc printing certain professional applications may require unusually large char- acter sizes. Therefore your printer has the possibility of scaling stan- dard size characters up to factor 99 by means of control sequences (lcp*). The header sequence defines the parameters (e....
Page 166
Emulations user guide 156 list of additional control codes you can use both the esc sequences and the control codes. Additional information is provided in the barcode program- mer’s application manual on this cd-rom. Sequences control codes function [?10~ — barcode off [?11~ — barcode on psc 0 \ — u...
Page 167: Interfaces
User guide interfaces 157 interfaces your printer offers by default the possibility of operating either via a parallel, an ethernet or via an optional serial interface. This chapter informs you about the parallel centronics compatible interface, the ethernet interface and the optional serial interfa...
Page 168: Parallel Interface
Interfaces user guide 158 parallel interface the bidirectional parallel interface offers the so called “nibble” mode of the ieee1284 interface norm. This enables installation in accor- dance with windows “plug & play”. The standard parallel interface is able to transfer data at a speed of max. 30,00...
Page 169: Ethernet Interface
User guide interfaces 159 ethernet interface the ethernet interface affords the printer to connect to local area networks. It's attributes are: hardware ` lan/ethernet: rj45, ethernet 100basetx with 100 mbps (ieee802.3u), 10base-t with 10 mbps (ieee802.3) ` ram: 8 mb ` flash: 4 mb ` speed: 100 mbps ...
Page 170: Physical Printer Port In
Interfaces user guide 160 physical printer port in ethernet with tcp/ip when using your printer in a local network with ethernet connections and the tcp/ip protocol, you have to assign several address infor- mations. Address information for the ethernet port can only be made available by your networ...
Page 171: Serial Interface V.24/
User guide interfaces 161 serial interface v.24/ rs232c your printer’s serial interface supports the rs232c specification. The signals are received and transmitted by a 9 pin connector. Basically 3 lines are already enough for exchanging information bet- ween computer and printer (one receive line, ...
Page 172
Interfaces user guide 162 interface cable (serial interface) the cables used must be shielded. The cable shield must be con- nected to the connector shield on both ends. It depends on the menu setting whether dtr or rdy is active at pin 4. Input signals output signals pc/at (9-pin) printer (9-pin) r...
Page 173
User guide interfaces 163 protocols memory mode xon/xoff the received characters are stored in a fifo buffer (first in/first out). The characters are processed in this buffer. The buffer capacity can be adjusted from 0 to 128 kb. If the buffer is full, the interface signals not ready (signal acknow-...
Page 174
Interfaces user guide 164 enq/stx protocol in addition to this xon/xoff message, the possibility exists of re- questing a status byte from the printer using the enq code (hex. 05, dec. 5). The stx code (hex 02, dec. 2) is used to clear any error messages (parity error, buffer overflow). Stx (hex02) ...
Page 175: Options and Accessories
User guide options and accessories 165 options and accessories options the following options can be ordered for your printer. Automatic cut sheet feeder, front (asf-f) the automatic sheet feeder is suitable for single sheets. Paper for- mats with a width of 150 to 365 mm may be used. Each format in ...
Page 176
Options and accessories user guide 166 paper basket paper basket for pedestal to create proper output paper stacks. Part no.: 060 833 cable cover for the 2t model only. Part no.: 061 909 esd brush esd brush to be installed on top friction (contact your service technician). Part no.: 061 191 interfac...
Page 177: Accessories
User guide options and accessories 167 accessories ribbon cassettes ribbon cassettes are available in the following versions. Programming manuals the following programming manuals are available. You can down- load the manuals from our internet page. Name part no. Ribbon cassette, black 062 471 name ...
Page 179: Index
User guide index 169 index symbols $$ procedure 140 numerics 2t model 49 loading paper into the rear tractor 50 paper guiding 52 rear tractor paper path 49 selecting the rear tractor 52 a access to menu mode 55 accessories 165 , 167 programming manuals 167 ribbon cassettes 167 activation of automati...
Page 180
Index user guide 170 changing ribbon cassette 17 changing printer settings 26 changing the paper type 35 character density setting 48 character set available character sets and fonts 136 mtpl 132 mtpl, international substitution characters 133 ocr-a 134 ocr-b 135 character sets 131 charset 76 checki...
Page 181
User guide index 171 h handthr 70 head 83 head up 100 hex-dump 94 i i/o 67 ibm character set (charset) 76 increasing the printhead gap (head up) 100 input signals 162 installation 7 installing printer drivers 23 installing the ink cartridge 11 installing the ribbon cassette the first time 11 interf....
Page 182
Index user guide 172 line length 85 loading menu configurations 61 menu lock 79 national character set 77 normal characters and barcode 86 paper parameter 80 print head gap manually 83 printing out menu configurations 61 protocol 71 quietmode 62 reset to default values 62 selecting character set 76 ...
Page 183
User guide index 173 parallel interface 158 parity error 115 physical left margin (physlm) 102 physlm 102 placing the printer 8 platen cleaning 121 pms 98 print 61 print quality problems with 113 printer at a glance 3 connecting 9 installation 7 paperways 5 placing 8 specifications 123 switching on ...
Page 184
Index user guide 174 serial interface (serial) 67 serial interface v.24/rs232c 161 setting and avtivating options (papopt) 88 setting character density (cpi) 64 setting gateway address 73 setting ip address 73 setting line spacing (lpi) 64 setting subnet mask 74 setting the first printing line 47 se...
Page 185
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Page 186
Tallygenicom representatives germany tallygenicom computerdrucker gmbh postfach 2969 d-89019 ulm deutschland tel.: +49 731 2075 0 fax: +49 731 2075 100 http://www.Tallygenicom.De italy tallygenicom s.R.L. Via borsini 6 i-20094 corsico (mi) italia tel.: +39 02 48608 1 fax: +39 02 48601 141 http://www...