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TANDBERG 3G GATEWAY 1 User Manual

Other manuals for 3G GATEWAY 1: Installation, Administrator's Manual

Summary of 3G GATEWAY 1

  • Page 1

    Tandberg 3g gateway user manual software version r1.0 d13841.01 this document is not to be reproduced in whole or in part without permission in writing from:.

  • Page 2: Trademarks And Copyright

    Tandberg 3g gateway user manual ii trademarks and copyright all rights reserved. This document contains information that is proprietary to tandberg. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically...

  • Page 3

    Tandberg 3g gateway user manual iii this document was written by the research and development department of tandberg, norway. We are committed to maintain a high level of quality in all our documentation. Towards this effort, we welcome you to contact us with comments and suggestions regarding the c...

  • Page 4: Environmental Issues

    Tandberg 3g gateway user manual iv environmental issues thank you for buying a product which contributes to a reduction in pollution, and thereby helps save the environment. Our products reduce the need for travel and transport and thereby reduce pollution. Our products have either none or few consu...

  • Page 5: Operator Safety Summary

    Tandberg 3g gateway user manual v operator safety summary for your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precaut...

  • Page 6: Contact Us

    Tandberg 3g gateway user manual vi contact us if you have any questions, comments or suggestions, please see the online support service at www.Tandberg.Net . It is also possible to send a fax or mail to the attention of: product and sales support tandberg p.O. Box 92 1325 lysaker norway tel: +47 67 ...

  • Page 7: Table Of Contents

    1 introduction vii table of contents 1 introduction................................................................................................................................8 1.1 the tandberg 3g gateway...............................................................................................

  • Page 8: 1 Introduction

    Tandberg 3g gateway user manual 8 1 introduction the tandberg 3g gateway enables sites on ip and umts handsets to participate in meetings with eachother with the quality and reliability found in all tandberg equipment. Ip services and procedures service prefix load balance umts services the tandberg...

  • Page 9

    1 introduction 9 algorithm, which is considered an adequate degree of encryption for commercial exchange network and features up to 30 video sites can be connected at the same time call rate of 64 kbit on isdn side and 109kbps on ip side for each call is supported through the 3g gateway video ivr se...

  • Page 10

    Tandberg 3g gateway user manual 10 1.1 the tandberg 3g gateway front view the front panel provides 4 lan interfaces, an lcd display, rs232 interface and control buttons. Rear view bri interface pri interface the back panel provides one pri interface or 4 bri interfaces depending on the configuration...

  • Page 11: –

    1 introduction 11 red alarm or loss of signal (los) indicates that there is no signal and thus no framing info received. The same effect will be obtained by pulling out the pri cable. This may also be caused by a broken connector in the receive (rx) part of the cable. Yellow alarm or remote alarm in...

  • Page 12: 2 Installation

    Tandberg 3g gateway user manual 12 2 installation precautions: never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch uninstalled telephone wires or terminals unless the telephone...

  • Page 13: 2.1 Unpacking

    5 configure the gateway 13 2.1 unpacking to avoid damage to the unit during transportation, the 3g gateway is delivered in a special shipping box, which should contain the following components: user manual and other documentation on cd. Rack-ears, screws and screwdriver. Cables: o power cable o one ...

  • Page 14: 2.2 Connecting Cables

    Tandberg 3g gateway user manual 14 2.2 connecting cables power cable connect the system power cable to an electrical distribution socket. Isdn pri or bri cables the e1/t1 cable should be connected to a csu (channel service unit). You will need a csu between your 3g gateway and the pri line from your...

  • Page 15

    5 configure the gateway 15 2.3 3g gateway configuration the 3g gateway requires some basic configurations before it can be used. It will be necessary to find the ip-address and to create the dial-in and dial-out services program the isdn-pri line numbers. It is possible to use the front panel lcd di...

  • Page 16

    Tandberg 3g gateway user manual 16 to configure the ip number follow the instructions below: 1. Press any key to get the main menu. 2. Ip settings should be displayed. 3. Press [enter] to access the ip settings menu. 4. Us the [up/down] key to select ip address. 5. Press [enter] to access the ip add...

  • Page 17

    5 configure the gateway 17 note that the password can be changed in system configuration ’ , misc ’ . See also the section ‘ 5.5 miscellaneous configuration ’ ..

  • Page 18: 3 Using The 3G Gateway

    Tandberg 3g gateway user manual 18 3 using the 3g gateway 3.1 call overview the following web-page, called ‘ overview ’ will be shown when the correct password has been entered and shows all calls currently active through the 3g gateway. Gw calls shows each active call through the 3g gateway. [idle]...

  • Page 19

    5 configure the gateway 19 destination shows the status of the outgoing call from the 3g gateway, the number and which network the outgoing call is using. Idle no active call, call has been disconnected. Alerting call is being connected. Connected call is connected. Establ out 3g gateway is calling ...

  • Page 20: 3.2 Dial From Umts

    Tandberg 3g gateway user manual 20 3.2 dial from umts the gateway supports tree different umts dial in services: - “ did ” direct outwards dialing of a 3g handset. - “ ivr ” dialing 3g terminals via selection menu. - “ phonebook ” selecting entry from gateway phonebook any of these services can be e...

  • Page 21

    5 configure the gateway 21 example: a videoconferencing system calls into the extension dial in number with ivr active. The gateway activates the ‘ welcome ’ picture and sound. The videoconferencing system enters the extension (h.323 alias) followed by the # (pound-sign) to indicate end of number. T...

  • Page 22

    Tandberg 3g gateway user manual 22 example: an umts phone calls into the extension dial in number with ivr phonebook active. The gateway shows a menu with makes it possible to submit the name (both christian and first name) via the alphanumeric dtrmf keys . For example finding michel is possible via...

  • Page 23: 3.3 Dial From Ip

    5 configure the gateway 23 3.3 dial from ip ip endpoints and mcus can call out through the gateway by using one of the services defined on the gateway. The gateway support three different dial out services: - “ did ” direct outwards dialing of a 3g handset. - “ ivr ” dialing 3g terminals via selecti...

  • Page 24

    Tandberg 3g gateway user manual 24 for more details on h-323 services, please see ‘ 5.7 services ’ . Note that the bandwidth used for the call will be 109kbit independent of the bandwidth selected on the ip endpoint, except for selecting 64 kbit. However this will result in an audio only call..

  • Page 25: 4 View System Status

    5 configure the gateway 25 4 view system status to view current gateway status, open ‘ system status ’ as shown in the figure below..

  • Page 26: 4.1 Pri/bri Status

    Tandberg 3g gateway user manual 26 4.1 pri/bri status pri status the colored part of the system status indicates the condition of the isdn pri line. There are three possible conditions: sync 30 of 30. Isdn layer 1 and 2 are up and in sync. Sync 0 of 0, isdn layer 1 and 2 are in sync but not up. Red ...

  • Page 27

    5 configure the gateway 27 bri status the picture below show the status page of a bri version of the gateway the bri status displays the conditions of isdn layer 1 and 2 separately. Green indicates up and in sync. Red indicates not in sync and indicate probably a disconnected isdn line. Besides the ...

  • Page 28

    Tandberg 3g gateway user manual 28 note that in case the bri 3g gateway is connected with less then 4 br lines the bri interfaces with the highest number(s) should be left open. For example when only 2 isdn lines are used they should be connected with interface 1 and 2..

  • Page 29: 4.2 H.323 Status

    5 configure the gateway 29 4.2 h.323 status to view h.323 gatekeeper status, open ‘ h.323 status ’ as shown in the figure below. Note that it is not possible to use this ip address to place calls through the gateway. Gw ip address shows the ip address of the gateway. H.323 gatekeeper status shows st...

  • Page 30: 4.3 System Information

    Tandberg 3g gateway user manual 30 4.3 system information to view gateway information, open ‘ system information as shown in the figure below. This page provides information on installed software and hardware..

  • Page 31: 4.4 Available Resources

    5 configure the gateway 31 4.4 available resources to view available resources on the gateway, open ‘ available resources ’ as shown in the figure below. The available resources shows the actual system load, the amount of video calls and the amount of available isdn channels. These figures depend on...

  • Page 32: 5 Configure The Gateway

    Tandberg 3g gateway user manual 32 5 configure the gateway to configure the gateway, open ‘ system configuration ’ and ‘ gateway configuration ’ . System configuration ip configuration h.323 configuration snmp configuration miscellaneous configuration software upgrade services configuration.

  • Page 33: 5.1 System Configuration

    5 configure the gateway 33 5.1 system configuration 5.1.1 pri configuration to configure the pri, select ‘ system configuration - pri ’ as shown in the figure below. Pri protocol select between the following pri protocols: etsi (euro isdn) national isdn at&t custom save when all settings are entered...

  • Page 34

    Tandberg 3g gateway user manual 34 interface configuration this section configures the pri or isdn interface. Pri crc-4 used for most e1-pri configurations. If your network equipment does not support this feature, set pri crc-4 to off. Bearer capabilities within isdn different bearer capabilities ar...

  • Page 35: 5.1.2  Bri Configuration

    5 configure the gateway 35 5.1.2 bri configuration to configure the 4 bri ports, select ‘ system configuration - bri ’ as shown in the figure below. Bri protocol select between the following bri protocols: etsi (euro isdn) national isdn at&t custom bearer capabilities within isdn different bearer ca...

  • Page 36

    Tandberg 3g gateway user manual 36 o udi: in some situations the switch does not accept calls which use the correct h324m capability. This setting makes it possible to use the gateway in these situations via selecting udi. Note that it is not possible to configure isdn bri lines for special function...

  • Page 37: 5.2 Ip Configuration

    5 configure the gateway 37 5.2 ip configuration to configure the ip settings on the gateway, open ‘ system configuration - ip ’ as shown in the figure below. Configuration ip address assignment dhcp: dynamic host configuration protocol can be selected when a dhcp server is present. Static ip address...

  • Page 38

    Tandberg 3g gateway user manual 38 ip ethernet speed auto the gateway will automatically detect the speed/duplex on the lan. 10half the gateway will connect to the lan using 10 mbps/half duplex. 10full the gateway will connect to the lan using 10 mbps/full duplex. 100half the gateway will connect to...

  • Page 39: 5.3 H.323 Configuration

    5 configure the gateway 39 5.3 h.323 configuration to dial out from ip to isdn, through the gateway, requires the use of h.323 numbers (e.164 aliases). This means that the gateway must be registered to a gatekeeper. H.323 gatekeeper status shows the current status of the gatekeeper registration. Not...

  • Page 40

    Tandberg 3g gateway user manual 40 gatekeeper settings gatekeeper mode enables the gateway to register to a gatekeeper or without (direct mode). Selecting direct will gray out the gatekeeper ip address settings. When registered with a gatekeeper, the h.323 gatekeeper status shows registered, gatekee...

  • Page 41: 5.4 Snmp Configuration

    5 configure the gateway 41 5.4 snmp configuration snmp (simple network management protocol) is used for monitoring and configuring different units in a network. The gateway ’ s snmp agent responds to requests from snmp managers (a pc program etc.). Snmp traps are generated by the agent to inform the...

  • Page 42

    Tandberg 3g gateway user manual 42 configuration snmp mode the snmp operation modus can be set to: on, turnn snmp on; off, turn snmp off; readonly, do not send snmp information to the host.; trapsonly, only send snmp information identified as traps to the host. Snmp community name snmp community nam...

  • Page 43

    5 configure the gateway 43 5.5 miscellaneous configuration to configure the miscellaneous settings on the gateway, open ‘ misc ’ as shown in the figure below. Configuration to change the system name of the gateway, enter the new system name in the ‘ system name ’ . Password to change the system pass...

  • Page 44

    Tandberg 3g gateway user manual 44 in addition, the snmp service read only/traps only will make it possible to read snmp messages in addition to enable/disable snmp. Save press ‘ save ’ and then the ‘ restart ’ ..

  • Page 45: 5.6 Software Upgrade

    5 configure the gateway 45 5.6 software upgrade software upgrade is where new software to the gateway can be installed from. It also shows current software version and the gateway ’ s hardware serial number. Note that to upgrade the gateway, a valid release key and software file is required. Contact...

  • Page 46

    Tandberg 3g gateway user manual 46 install software release key enter the release key in the key field and press ‘ install software ’ . You will be presented with a new page where you select the software package file to upload..

  • Page 47: 5.7 Services Configuration

    5 configure the gateway 47 5.7 services configuration dialing rules for both umts handsets and h323 endpoints are configured via the services menu. In the services menu the following services types are distinguished: “ did ” direct inwards dialling h.323 endpoint or 3g terminal “ ivr ” dialling h.32...

  • Page 48

    Tandberg 3g gateway user manual 48 the configuration should be read from left to right as subsequent actions taken after each otter: in prefix/nr (remove) in postfix(remove) service type out prefix/nr (add) out postfix (add). The in prefix/nr & postfix set will be used for matching the incoming call...

  • Page 49: 5.7.1  Ivr

    5 configure the gateway 49 5.7.1 ivr the gateway contains a so called interactive video and voice response system which makes it possible to select destinations from a phonebook. It is also possible to submit a number of an ip endpoint when the extension is known. The figure below shows an example o...

  • Page 50: 5.7.2

    Tandberg 3g gateway user manual 50 5.7.2 examples below there are two examples of service configurations. Example 1: number plan mapping service type did net type (from): h324m/3g from prefix/nr: 6789 from postfix: net type (to): h323 to prefix/nr: 5 to postfix: when dialing the number 67890000 ther...

  • Page 51: 6 Appendices

    51 6 appendices appendix 1: declaration of conformity appendix 2: using the front panel lcd keys.

  • Page 52: Conformity

    Tandberg 3g gateway user manual 52 appendix 1: declaration of conformity contact your tandberg representative for a declaration of conformity..

  • Page 53: Lcd Keys

    53 appendix 2: using the front panel lcd keys every button on the front panel has multiple functions due to the limited amount of keys. In this appendix it is explained what the different functions are at different levels. State 0: display status info any key: state 1 state 1: menu navigation, displ...

  • Page 54

    Tandberg 3g gateway user manual 54 up/down: browse yes/no enter: in no state: state 3 enter: in yes state, store, state 2 esc: cancel the edit, state 2 state 6: "confirm" menu items like state 1 with yes/no, no is the default up/down: scroll through yes/no enter: confirm choice, state 1 esc: state 1...