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Tandberg Data Autoloader Tandberg LTO2 Installation And User Manual
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Date: August 18, 2003
Document Number: 432778
Revision:01
CAUTION:
Be sure to read this manual before using this product.
Carefully store this manual after reading.
Summary of Autoloader Tandberg LTO2
Page 1
I i n n s s t t a a l l l l a a t t i i o o n n a a n n d d u u s s e e r r ’ ’ s s m m a a n n u u a a l l t t a a n n d d b b e e r r g g l l t t o o 2 2 a a u u t t o o l l o o a a d d e e r r date: august 18, 2003 document number: 432778 revision:01 caution: be sure to read this manual before us...
Page 2: Fcc Class B Notice
Trademarks linear tape-open, lto and ultrium are trademarks of hewlett-packard, ibm corporation and seagate technology. Microsoft, windows, windows nt, and its logo are registered trademarks of microsoft corporation in the united states and other countries. Other brands and product names appearing h...
Page 3: Safety Precautions
- i - keep this operation manual on hand so that you can refer to it when needed. Be sure to read “safety precautions” before using this product. Safety precautions - be sure to read this section before using this product. – safety descriptions this manual describes dangers that may be caused by ign...
Page 4: And Warning Labels
- ii - symbols and their meanings used in this manual and warning labels attention indicates the risk of an electric shock. Indicates the risk of smoke or fire. Indicates non-specific, general prohibited action indicates non-specific, general action that is prohibited. Do not disassemble, repair or ...
Page 5: Safety Cautions
- iii - safety cautions read and understand warnings, cautions and instructions described below in order to use this product safely. For descriptions of symbols used below, refer to the aforementioned “safety description.” general cautions warning do not use when smoke, foul smell or abnormal noise ...
Page 6: Warning
- iv - cautions for power source or power cable warning do not handle the power plug with wet hands. Do not connect/disconnect the plug with wet hands. Otherwise, an electric shock may occur. Caution do not insert the plug into the outlet other than the one specified. Use the wall outlet of specifie...
Page 7: Caution
- v - cautions for installing, transporting, storing, and connecting caution do not lift the device alone. This device weights 18 kg. Lifting it alone may injure your back. Be sure to transport or move the device with two persons. Do not install in location other than the one specified. Do not insta...
Page 8: Cautions of Maintenance
- vi - cautions of maintenance warning do not disassemble, repair or modify by yourself. Never disassemble, repair or modify this device. Doing so results in the danger of an electric shock or a fire as well as operation error of the device. Do not clean the device with the plug still inserted in th...
Page 9: Cautions During Operation
- vii - cautions during operation caution caution: suction. Do not place hands or hair close to the cooling fan on the back panel while operating the device as hands may be pinched or hair may be sucked in. Do not insert hands inside the transporter, as it may cause an electric shock or injury. Do n...
Page 10: Warning Label
- viii - warning label warning labels are affixed to or around the parts where latent dangers exist so that customers are always aware of the dangers when operating the device (therefore, do not remove or soil the labels). If any of the labels are not affixed, peeling off or stained, contact our dea...
Page 11: Revision History
- ix - revision history this revision history provides a concise publication record of this manual. It lists the manual revision levels, release dates, and reasons for the revisions. Document no. / rev level / date 432778 / 01 / 2003-08-13.
Page 12: Contents
- x - contents safety precautions- be sure to read this section before using this product. –............ I safety descriptions .................................................................................................................... I symbols and their meanings used in this manual and war...
Page 13
- xi - 3.6 setting the scsi id ........................................................................................................... 26 3.6.1 checking the scsi id ................................................................................................ 26 3.6.2 changing the scsi id........
Page 14: Introduction
- xii - introduction tandberg lto2 autoloader is an external memory device that has been developed for the file systems of servers and other equipment. This large capacity, high-performance streaming cartridge tape device is designed for use in medium intermediate to top-level computer systems. This...
Page 15: Organization of This Manual
- xiii - organization of this manual this section describes the organization of this manual and an overview of each chapter. Use it when you would like to find out something about this device. Chapter 1 tandberg lto2 autoloader this chapter describes the features of the autoloader as well as the pac...
Page 16: Symbols Used In This Manual
- xiv - symbols used in this manual symbols used in this manual the following symbols are used to indicate cautions or tips for operations. (for symbols related to safety precautions, please refer to the descriptions aforementioned.) important indicates handling methods of this product, software ope...
Page 17: Important
- 1 - chapter1 tandberg lto2 autoloader some preliminary information about the tandberg lto2 autoloader is presented here before installation and handling. 1.1 overview of the tandberg lto2 autoloader this is a high-performance, high-capacity data storage device that is connected to the supported ho...
Page 18
- 2 - 1.2 names and functions of the parts this section describes the names and functions of the tandberg lto2 autoloader parts. 1.2.1 front panel of the tandberg lto2 autoloader figure 1-1 front panel of the lto2 autoloader ① front door this door prevents the intrusion of foreign objects. While the...
Page 19
- 3 - ④ liquid crystal display this liquid crystal display (lcd) is organized in 2 lines of 10 characters, and 11 icon characters. It displays the status of the autoloader, menus, and error information. ⑤ alarm led this led lights (in red) should some kind of fault arise in the autoloader. ⑥ power l...
Page 20
- 4 - 1.2.2 rear panel of the tandberg lto2 autoloader figure 1-2 rear panel of the lto2 autoloader ① ac power connector this connector supplies power to this device. Plug in the ac power cable supplied with the main unit. ② scsi connector these connectors are used to connect a scsi interface that c...
Page 21: 1.2.3 Liquid Crystal Display
- 5 - 1.2.3 liquid crystal display the display is a liquid crystal display (lcd) that indicates the status of the autoloader, menus, and error information. The display is organized in 2 lines, each able to display up to 10 characters. Lighting of any of the 11 icon characters indicates the correspon...
Page 22: 1.3 Handling Precautions
- 6 - 1.3 handling precautions to operate this device properly, please observe the following precautions. 1.3.1 main unit ● cooling fans are attached to the rear panel of the autoloader. Do not use the unit in places where the fans will be obstructed or there is poor air circulation. The autoloader ...
Page 23: 1.5 Contents of The Carton
- 7 - 1.5 contents of the carton open the carton and check that all of the following items are included. In the unlikely event that something is missing or damaged, please contact your store of purchase. Figure 1-4 contents of the carton important ･the carton and cushioning material will be used whe...
Page 24: Chapter2 Setup
- 8 - chapter2 setup this chapter describes the procedure for connecting the autoloader to a basic processing device such as a server or workstation. Important maintenance personnel will perform the rack installation or removal work for the tandberg lto2 autoloader. 2.1 preparation before use before...
Page 25: 2.2 Scsi Cable Connections
- 9 - figure 2-2 storing the transporter locking screw for later use 2.2 scsi cable connections caution before starting the installation of this device, be certain to unplug the power plug of the server, workstation, or other processing equipment. Working on the unit while the power plug is left con...
Page 26: Important
- 10 - when the scsi connections end with this device (i.E., when connection to a separate device is not made from the left-side connector), be certain to connect the terminator supplied with the main unit. Failure to connect the terminator will result in improper operation of all connected scsi dev...
Page 27
- 11 - 2.4 attaching and removing the filter element attach the filter element to the rear panel of the autoloader as shown in figure 2-5. Remove the filter element from the rear panel of the autoloader as shown in figure 2-5. Replace the filter element every 6 months. Figure 2-5 attaching and remov...
Page 29: Important
- 13 - 2.7 start and shutdown of the system when the scsi id settings have been completed, switch on the power of the server/workstation and the other devices and start the system. To start the system, switch on the power in the order of the autoloader (along with the peripherals connected to the se...
Page 30: Chapter 3 Operation
- 14 - chapter 3 operation in this chapter, a description is provided of the operation methods that should be known for the daily use of the autoloader as well as information about the lcd indications. 3.1 removal of the magazine follow the procedure described below to remove the magazine from the a...
Page 31: 3.2 Loading The Magazine
- 15 - 3.2 loading the magazine follow the procedure described below to load the magazine into the autoloader. 1. Check that the power of the autoloader is on. Tip the autoloader has a double locking mechanism comprising a key operated door lock and an electronic lock. When the power is in the off c...
Page 32: 3.3 Loading The Cartridge
- 16 - 3.3 loading the cartridge this section describes the method of loading the cartridges. In this device the slot numbers are assigned to the magazine and internal fixed slots as illustrated below. Figure 3-4 slot logical numbers important the tandberg lto2 autoloader w/bcr requires a free slot ...
Page 33: Important
- 17 - figure 3-5 loading the magazine 3.3.2 loading to the fixed slots a maximum of 3 cartridges can be loaded to the fixed slots inside the autoloader. Operation of the autoloader front panel keys permits automatic loading of the cartridges from the magazine to the fixed slots. Loading is possible...
Page 34: Tip
- 18 - operation 2 press the "enter" key. Display: status operation 3 press the "arrow" key and select the load command. Display: load operation 4 press the "enter" key and define the command. Display: load drv? Operation 5 press the "arrow" key and select "load slt?" . Display: load slt? Operation ...
Page 35: Tip
- 19 - 3.4 removal and insertion of the cartridges the method by which cartridges are removed and inserted is described here. 3.4.1 removal from and insertion to the magazine 1. Hold the magazine body steady and press the center portion of the cartridge. A "click" sound is heard and the lock is rele...
Page 36: Tip
- 20 - 3.4.2 removal from and insertion to the fixed slots operation 1 remove the cartridges that are housed in the fixed slots (i.E., slot 8 to 10). (the cartridges will move to slot 5 to 7 within the magazine at this time.) operation 2 reload a magazine into the main unit that has vacant slots for...
Page 37: 3.5.3 Slot Logical Numbers
- 21 - 3.5 operation of the panel keys 3.5.1 organization of the front panel switches the arrangement of switches as viewed from in front of the front panel is as illustrated below. Escape enter figure 3-7 front panel switches 3.5.2 functions of the switches the functions of the various switches are...
Page 38: Important
- 22 - important the lto2 autoloader w/bcr requires a free slot used to swap cartridge during the inventory scan process. Thus the maximum cartridge capacity of the lto2 autoloader w/bcr is changed from 10 to 9. But if you prefer to use 10 cartridges, the bcr function will need to be changed disable...
Page 39
- 23 - operation examples the operation procedure and lcd indications are described below when loading the cartridge housed in slot 7 into the drive. Operation 1 switch on the power and wait for the completion of the power-on test. Display: "ready" and "drv empty" are alternately displayed. Operatio...
Page 40: 3.5.5 Menu Tree
- 24 - status eject unlock load scsi id retry mode maintenanc ready 3.5.5 menu tree 1 main menu 2 menu commands 1) status (permits a check of the different types of status.) 2) eject (permits ejecting a cartridge from the drive and houses the cartridge in an empty slot.) important do not use this co...
Page 41
- 25 - 4) load (permits loading a cartridge from an arbitrary slot to the drive.) 5) scsi id (permits setting, changing, and checking of the drive and autoloader scsi id.) 6) retry mode 7) maintenanc (you can check or change the clnrol function.) view id? Lib.Id 0? Lib.Id 15? Lib. Id? Drv.Id 0? Drv....
Page 42: 3.6 Setting The Scsi Id
- 26 - 3.6 setting the scsi id this command sets the scsi id of the autoloader in conjunction with scsi devices such as the server/workstation that is to be connected. The following scsi ids are assigned to this device as default values prior to shipping from the factory. Scsi ids at time of factory...
Page 43: 3.6.2 Changing The Scsi Id
- 27 - 3.6.2 changing the scsi id operation example 1 the operation procedure and lcd indications are described below when changing the scsi id of the autoloader from 0 to 1. Operation 1 switch on the power and wait for the completion of the power-on test. Display: "ready" and "drv empty" are altern...
Page 44: Tip
- 28 - operation 12 wait for the completion of the power-on test. Display: "ready" and "drv empty" are alternately displayed. Operation 13 check the "ready" display and then switch on the power of the server/workstation and the other devices to restart the system. Tip when changing the scsi id, the ...
Page 45: Important
- 29 - operation 6 press the enter key and define the command. Display; lib.Id? Operation 7 press the arrow key and select "drv. Id?" command. Display: drv. Id? Operation 8 press the enter key and define the command. Display; drv. Id 0? Operation 9 press the arrow key and select "drv. Id 5" command....
Page 46
- 30 - 3.7 using the emergency release key as touched upon at the beginning of this chapter, this device has a double lock mechanism comprising a key operated door lock and a solenoid operated electronic lock. When the power is in the off condition, the electronic lock is activated and the door cann...
Page 47: Chapter 4 Cartridges
- 31 - chapter 4 cartridges 4.1 cartridges the tandberg lto2 autoloader uses the following types of lto cartridges. ･ td p/n : 432744 lto2 data cartridge ･ td p/n : 432630-1 lto1 data cartridge ･ td p/n : 432631 lto universal cleaning cartridge to ensure that your tandberg lto2 autoloader conforms t...
Page 48: 4.1.1 Data Cartridge
- 32 - 4.1.1 data cartridge the data cartridge contains 1/2-inch mp (metal-particle) tape. The cartridge door protects the tape from contamination when the cartridge is out of the drive. The write-protect switch prevents data from the accidental erasure of data. The label area provides a location fo...
Page 49: 4.2 Write-Protect Switch
- 33 - 4.2 write-protect switch each lto data cartridge has a write-protect switch that can be used to prevent accidental erasure of data. Before inserting the data cartridge into the tape drive, position the write-protect switch on the front of the cartridge. The position of the write-protect switc...
Page 50: 4.3 Bar Code Label
- 34 - 4.3 bar code label the bar code label contains; ･ a volume serial number that you can read. ･ a bar code label that the tandberg lto2 autoloader can read. When appling a bar code labels to a cartridge position the bar code label only in the recessed label area (see below figure). A bar code l...
Page 51: 4.4 Handling Precautions
- 35 - 4.4 handling precautions this section describes precautions to take when handling the data cartridge. 4.4.1 usage precautions □ before use - open the cartridge door and check that the reader pin is locked. - do not use a data cartridge that is damaged, misshapen, or bent. - when using a data ...
Page 52: Tip
- 36 - 4.4.3 standards for prohibition of use when circumstances correspond to any of the following items, the continued use of that cartridge is prohibited. Exchange to a new data cartridge is necessary. □ when the data cartridge is subjected to a strong shock such as being dropped and it sustains ...
Page 53: Warning
- 37 - chapter 5 daily maintenance a method of maintenance is described so that the autoloader can be maintained in the best condition for whenever it is used. Warning in the unlikely event that this device should break down, or if a strange sound or strange smell were to arise, immediately set the ...
Page 54
- 38 - 5.1.1.1 manually cleaning of the drive head operation 1 load the cleaning cartridge supplied with the main unit into any of the slots. The cleaning cartridge is housed in slot number 5 in this example. Operation 2 use the panel keys to load the cleaning cartridge into the drive. (cleaning wil...
Page 55: Tip
- 39 - 5.1.2 cleaning the roller inside of the transporter when the alarm led is blinking and "req clnrol" message is displayed on the lcd, the autoloader is requiring to clean the roller inside of the transporter, hereafter called clnrol-function. As been described above, this autoloader will teach...
Page 56: Important
- 40 - operation 7 press the enter key and define the command. Display (line 2): enable ( or disable) and rtycnt xx are alternately displayed. 5.1.2.2 setting the clnrol- function disable if you would like to set the clnrol- function disable, follow the procedure described below. Important in normal...
Page 57
- 41 - operation 7 press the arrow key and select the set ?. Display (line 2): set ? Operation 8 press the enter key and define the command. Display (line 2): disable? Operation 9 press the enter key and define the command. Display (line 2): complete 5.1.2.3 rtycnt value in the clnrol-function you c...
Page 58: Tip
- 42 - tip if you press the allow key, the number is up or down. If you press the enter key, the number is decided and the cursor move to the next digit. If you have a mistake, press escape key. All numbers you have entered are canceled. Operation 5 in this condition, press the enter key and set the...
Page 59: Important
- 43 - 5.1.2.5 cleaning of the roller maintenance personnel can clean the roller of the internal transporter. 5.1.2.5.1 execution timing of the cleaning important before cleaning, please confirm “backup” and “restore” are not executed. (1) when the request of the cleaning. When the alarm led is blin...
Page 60
- 44 - 5.1.2.5.2 tools and parts please prepare the following items before beginning work. ● the roller cleaner set ● a pair of gloves for the operation ● a small quantity of water(water supply) ● a wrist band for esd(recomended) figure 5-1 roller cleaner set.
Page 61: Tip
- 45 - 5.1.2.5.3 setting maintenance mode to execute of the cleaning, setting maintenace mode is needed. Operation 1 switch on the power and wait for the completion of power-on test. Display: ready and drv empty are alternately displayed. Operation 2 press the enter key. Display: status operation 3 ...
Page 62: Caution
- 46 - 5.1.2.5.4 setting cleaning mode operation 1 ensure your autoloader is in maintenance mode. Display (line 1): ready display (line 2): f/w rev.? Operation 2 press the arrow key and select "clean rol?" command. Display (line 1): ready display (line 2): clean rol? Operation 3 press the enter key ...
Page 63
- 47 - operation 2 slightly moisten with water on cotton tip. Use the submitted bottle to reserve water in the roller cleaner set. Operation 3 then clean the surface of the upper roller as shown in figure 5-4. (figure 5-3 shows the upper roller before cleaning.) figure 5-3 figure 5-4 operation 4 if ...
Page 64: Caution
- 48 - operation 6 if you have finished cleaning of the upper roller, press the arrow key (→) and define the command. Then the roller moves backwards a little as shown in figure 5-7. Display (line 1): clean roll display (line 2): step 2 >> figure 5-7 caution do not insert your hands during displayin...
Page 65: Caution
- 49 - operation 8 wipe off remaining water on the roller by dry swab. Operation 9 if you have finished cleaning of the upper roller, press the arrow key ( → ) and define the command. Then the roller moves further backwards a little as shown in figure 5-10. Display (line 1): clean roll display (line...
Page 66: Caution
- 50 - operation 11 wipe off remaining water on the roller with a dry swab. Operation 12 if you have finished operation11, press the arrow key (→) and define the command. Then the roller moves the final position as shown in figure 5-13. Display (line 1): clean roll display (line 2): finish >> cautio...
Page 67: Important
- 51 - 5.1.3 cleaning of the main unit 5.1.3.1 cleaning of the exterior slightly moisten a soft cloth with water or detergent and wipe gently to clean the outside of the unit. Important you must not use benzene, thinners, insecticides and other volatile chemicals, because the shape and the color of ...
Page 68: Important
- 52 - 5.1.4 cleaning of the magazine wipe the inside of the magazine gently with a dry swab. Figure 5-16 5.1.5 cleaning of the cartridge wipe the surface of the cartridge gently with a dry swab. Important do not open the shutter, otherwise dust may enter the inside of the cartridge. Figure 5-17 shu...
Page 69: Important
- 53 - 5.2 movement and shipping of the autoloader follow the procedure described below when moving or shipping the autoloader. Important when shutting the system, see "2.7 start and shut down of the system". 1. Check that the drive does not contain any cartridges. 2. If there are any cartridges in ...
Page 70: Chapter 6 Troubleshooting
- 54 - chapter 6 troubleshooting the following table describes the method of troubleshooting the autoloader. Should the autoloader fail to operate properly, please check the details of the table for information. If the problem is not covered in the table or if it persists even though the various res...
Page 71
- 55 - phenomenon recovery procedure cartridge operation cartridge is entwined in the transporter. ･execute cleaning of the roller.See”section 5.1.2” ･if the phenomenon has a relapse,contact your nearest customer support center. Transporter does not load/unload the cartridge. ･execute cleaning of th...
Page 72
- 56 - phenomenon recovery procedure autoloader performance data backup efficiency of the autoloader is poor. Check whether the autoloader drive is connected to an exclusive scsi device and whether it is part of a daisy chain connection with another tape drive or hard drive. Operation cannot write t...
Page 73
- 57 - error code cause recovery procedure cmer****21〜 cmer****27 the autoloader detected an error during ejection of the cartridge from the drive. ･execute cleaning of the roller.See”section 5.1.2” ･ if the phenomenon has a relapse,contact your nearest customer support center. Cmer****2b cmer****2c...
Page 74
- 58 - error code cause recovery procedure cmer****e0 the autoloader detected internal hardware error. ･replace the autoloader (not including the drive sled assembly). Cmer****e1〜 cmer****e3 the autoloader detected an error during the p move system initialization. ･remove the cartridge from the tran...
Page 75
- 59 - error code cause recovery procedure drv err 1 there has been detection of the drive exceeding the recommended operation temperature. Improve the enviroment temperature.See appendix a drv err 2 there has been detection of the drive input voltage reaching the limit of or exceeding the permissib...
Page 76: 6.1 Other Matters to Check
- 60 - 6.1 other matters to check in addition to the aforementioned check items, also check the installation condition of this device and the cable connections. If any switch settings have been changed that are not described in this manual, or if any connections that have not been described have bee...
Page 77: Appendix A Specifications
- 61 - appendix a specifications autoloader main unit maximum data storage capacity 200gb×10 *1 (400gb *2 ×10 *1 ) *1 9 for tandberg lto2 autoloader w/bcr *3 *2 2:1 compressed *3 with bar code reader number of cartridges max. 10 *1 scsi interface ultra160 lvd dimensions(including filter) 223(w)696(d...
Page 78
- 62 - lto2 data cartridge (td p/n: 432744) lto1 data cartridge (td p/n: 432630-1) before you use a data cartridge, acclimatize it to the operating environment for a time equal to the time that it was out of the operating environment, up to a maximum of 24 hours. The best storage container for the d...
Page 79: Optional Items
- 63 - appendix b optional items and supplies optional items the items listed below are available for the autoloader. Please advise your dealer of the product name and part number at the time of purchase. Table-b1 optional items product name td p/n specification lto1 data cartridge 432630-1 see appe...
Page 80: Appendix C Error Code
- 64 - appendix c error code when an error occurs with the autoloader, a 4-to-6 digit error code is displayed on the lcd on the front panel of the autoloader. Various messages may also be displayed as required. Error codes are roughly classified according to the leading character string as described...
Page 81: Cmer Error Code 2
- 65 - cmer error code 2 table-d2 sorts the contents of cmer error code 2 errors. Displayed here is a further classification of the operation of cmer error code 1. Table-d2 cmer error code 2 table □□ description 00 this error code is conforms to the upper "cmer error code 1". 20 an error occurring d...
Page 82: Err.
- 66 - err. The displayed error codes are 4 digits and configured as described below. Example of error code display : err. ×××× table-d5 sorts the err error codes and their contents. Table-d5 err error code table ×××× description 0101 the autoloader detected timeout error on communication with the d...
Page 83: Messages
- 67 - messages messages such as the following are displayed as required. Messages related to the drive interface table-d6 table of messages related to the drive interface message description drive status calibrate the drive is being calibrated. Cleaning the drive is being cleaned. Erasing the drive...
Page 84
- 68 - panel operation and other messages table-d7 table of panel operation and other messages message description busy the transporter is operating. Complete the executed command has normally completed. Door open the front door is open. Dst.Full there is (isn’t) a cartridge in the loading (ejection...
Page 85
Tandberg lto2 autoloader installation and user’s manual revision 1 (august 13, 2003) tandberg data asa kjelsasveien 161 n-411 oslo norway duplication, changes, and other actions are not permitted without the permission of tandberg data asa..