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Tandberg Data PRODMAN VXA320 Product Manual
Summary of PRODMAN VXA320
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I vxa-320 (vxa-3) t ape d rive p roduct m anual.
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Ii p roduct m anual 433689-01 c opyright copyright 2006 by tandberg data. All rights reserved. This item and the information contained herein are the property of tandberg data. No part of this document may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any ...
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Iii p roduct w arranty c aution the tandberg vxa-320 (vxa-3) tape drive is warranted to be free from defects in materials, parts, and workmanship, and conforms to the current product specification. For the specific details of your warranty, refer to your sales contract or contact the company from wh...
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Iv p roduct m anual 433689-01 c ontacting t andberg d ata to obtain general information tandberg data asa international headquarters kjelsåsveien 161, p.O.Box 134 kjelsås, n-0411 oslo, norway tel: +47 22 18 90 90 world wide web www.Tandberg.Com to obtain technical support tandberg data technical sup...
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O ctober 2006 vxa-320 t ape d rive v h ow to u se t his m anual h ow to u se t his m anual this manual describes how to install, operate, and maintain the vxa™-320 tape drive. It also provides functional, performance, and environmental specifications. O rganization the information in this manual is ...
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Vi p roduct m anual 433689-01 h ow to u se t his m anual r elated p ublications for more information about the tape drive and the standards used by the tape drive, refer to the following publications. To order an tandberg data publication, see “contacting tandberg data” on page iv . To download a pd...
Page 7: Contents
O ctober 2006 vxa-320 t ape d rive vii contents how to use this manual . . . . . . . . . . . . . . . . . . . . . . . . . Xiii 1 vxa-320 features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 tape drive models and interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 com...
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Viii p roduct m anual 433689-01 4 troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 resolving common problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 tape drive will not accept a cartridge . . . . . . . . . . . . . . . . . . 25 led 4 is flashing o...
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O ctober 2006 vxa-320 t ape d rive ix 7 specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 data capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 performance specifications. . . . . . . . . . . . . . . . . . . . . . . . . . ...
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X p roduct m anual 433689-01 n otes.
Page 11: Figures
O ctober 2006 vxa-320 t ape d rive xi figures 1 vxa-320 features figure 1-1 vxa-320 tape drives (internal and external models) . . . . . . . . . . . 1 figure 1-2 internal tape drive: front-panel components. . . . . . . . . . . . . . . . . 2 figure 1-3 external tape drive: front-panel components . . ...
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Xii p roduct m anual 433689-01 n otes.
Page 13: Tables
O ctober 2006 vxa-320 t ape d rive xiii tables 3 operation table 3-1 led states . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 4 troubleshooting table 4-1 service notification error recovery procedures . . . . . . . . . . . . . . 28 6 communication interface and...
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Xiv p roduct m anual 433689-01 n otes.
Page 15: Eatures
O ctober 2006 vxa-320 t ape d rive 1 t ape d rive m odels and i nterfaces 1 f eatures this chapter describes the vxa-320 tape drive features and components. The vxa-320 tape drive is designed for the storage and management of enterprise-wide, mission-critical data. The vxa-320 tape drive’s capabilit...
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2 p roduct m anual 433689-01 c hapter 1 f eatures both the internal and external models of the vxa-320 tape drive are available with a wide, high-density (hd), 68-pin low-voltage differential (lvd) scsi interface. C omponents this section describes the major components of both the internal and exter...
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O ctober 2006 vxa-320 t ape d rive 3 c omponents status leds (light emitting diodes) show status information, which is described in “monitoring the leds” on page 20 . Power led shows the power-on status of the external tape drive. B ack p anel c omponents – i nternal t ape d rive figure 1-4 shows th...
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4 p roduct m anual 433689-01 c hapter 1 f eatures b ack p anel c omponents – e xternal t ape d rive figure 1-5 shows the back-panel components of the external scsi model of the tape drive. On/off switch used to turn power on and off. Ac power connector used to provide power through a grounded ac pow...
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O ctober 2006 vxa-320 t ape d rive 5 c omponents t ape d rive l abels the vxa-320 tape drive includes two labels: the top-panel label ( figure 1-6 ) shows the tape drive’s part number, serial number, revision, connector type, and agency information. The back-panel label ( figure 1-7 ) identifies the...
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6 p roduct m anual 433689-01 c hapter 1 f eatures n otes.
Page 21: Nstallation
O ctober 2006 vxa-320 t ape d rive 7 u npacking the t ape d rive 2 i nstallation this chapter provides step-by-step instructions for installing the internal and external models of the vxa-320 tape drive. The information in this chapter expands on the instructions in the quick start guide that accomp...
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8 p roduct m anual 433689-01 c hapter 2 i nstallation i nstalling the i nternal scsi t ape d rive the internal tape drive complies with industry-standard, 5.25-inch half-high form factor mounting requirements and can be mounted either horizontally or vertically, but not upside down. When installing ...
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O ctober 2006 vxa-320 t ape d rive 9 i nstalling the t ape d rive 3. Select your backup software application — to obtain information about which backup software applications work with the tape drive, visit tandberg data’s web site www.Tandberg.Com you can install the backup software application on t...
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10 p roduct m anual 433689-01 c hapter 2 i nstallation 2. Prepare the drive bay. Remove the drive bay’s cover plate according to the system manufacturer’s instructions. 3. Set the scsi id jumpers, if necessary. A. The tape drive is shipped with a scsi id of 11. If another device on the scsi bus is a...
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O ctober 2006 vxa-320 t ape d rive 11 i nstalling the t ape d rive connect an m3 (0.25 in.) female spade connector from the host to the tape drive’s grounding tab. Or use an m3 × 0.5 mm × 5 mm machine screw to connect a grounding wire to the grounding hole. 4. Connect the scsi cable. A. Check the co...
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12 p roduct m anual 433689-01 c hapter 2 i nstallation 5. Install an lvd or lvd/se multimode terminator at the physical end of the scsi bus. If the cable provided with your adapter has a built-in terminator, do not add another terminator to the bus. Note: if the tape drive is the last device on the ...
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O ctober 2006 vxa-320 t ape d rive 13 i nstalling the t ape d rive using the screws provided with the tape drive, secure the tape drive in the drive bay using one of the screw mounting combinations (see figure 2-5 ). 3. Power on the computer system or enclosure. During the tape drive’s power-on self...
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14 p roduct m anual 433689-01 c hapter 2 i nstallation i nstalling the e xternal scsi t ape d rive when installing the external scsi tape drive, refer to figure 2-6 for the location of the back-panel components. Before you begin before you begin hardware installation, do the following: 1. Select a s...
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O ctober 2006 vxa-320 t ape d rive 15 i nstalling the t ape d rive 4. Obtain the necessary cables and terminator — the tape drive connects to the scsi bus using a cable with a high-density, 68-pin male connector. This cable must meet the guidelines in “scsi cable requirements,” beginning on page 41 ...
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16 p roduct m anual 433689-01 c hapter 2 i nstallation b. Check the connector to ensure that no pins are bent or pushed in before connecting it to the tape drive. C. Connect a scsi cable from the host computer system to the back of the tape drive. D. Use the two thumb screws on the cable to fully se...
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O ctober 2006 vxa-320 t ape d rive 17 i nstalling the t ape d rive checking the installation after installing the tape drive on your system, check the installation by performing a small write and read operation. This will confirm that the system can communicate with the tape drive and that the tape ...
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18 p roduct m anual 433689-01 c hapter 2 i nstallation i ntegrating the t ape d rive after installing the vxa-320 tape drive, you may need to integrate it with your backup software application and computer operating system. The support section of tandberg data’s web site, www.Tandberg.Com , provides...
Page 33: Peration
O ctober 2006 vxa-320 t ape d rive 19 3 o peration this chapter describes how to operate the tape drive. Figure 3-1 and figure 3-2 show the controls and indicators on the front panel of the tape drive. Figure 3-1 internal tape drive: front-panel components figure 3-2 external tape drive: front-panel...
Page 34: Led
20 p roduct m anual 433689-01 c hapter 3 o peration m onitoring the led s the vxa-320 tape drive uses four leds to indicate its operational status, as shown in table 3-1 . Note: the leds are numbered 1 through 4 from left to right. Table 3-1 led states operation led pattern led #1 led #2 led #3 led ...
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O ctober 2006 vxa-320 t ape d rive 21 m onitoring the led s service notification (continued) broken tape flashing green/amber off flashing green/amber green format recovery e off off flashing green/amber green temperature too high in tape path f off off off flashing orange boot block mode g flashing...
Page 36: Vxa
22 p roduct m anual 433689-01 c hapter 3 o peration u sing vxa tape c artridges the tape drive uses data-quality vxatape data cartridges, in various lengths, available from tandberg data and authorized sources. These cartridges do not require formatting or other media conditioning before use. See ta...
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O ctober 2006 vxa-320 t ape d rive 23 c leaning the t ape d rive s toring the c artridges if vxatape cartridges are stored properly, you can expect to successfully recover data from them for 30 years. Be aware that the 30-year storage life is for an archival tape, not a tape being used for daily bac...
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24 p roduct m anual 433689-01 c hapter 3 o peration u sing a c leaning c artridge insert a vxatape cleaning cartridge into the tape drive. The tape drive automatically performs the cleaning cycle in less than one minute. When finished, the tape drive ejects the cleaning cartridge and led 2 turns off...
Page 39: Roubleshooting
O ctober 2006 vxa-320 t ape d rive 25 r esolving p roblems 4 t roubleshooting this chapter describes problems that you might encounter while operating the vxa-320 tape drive and provides suggestions for resolving the problems. Note: the support section of the tandberg data web site, www.Tandberg.Com...
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26 p roduct m anual 433689-01 c hapter 4 t roubleshooting on power-up, observe the tape drive’s led code sequence. If the leds do not illuminate, check the power supply and power cable connection. If the tape drive is installed internally in a server, try connecting a different power cable to the ta...
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O ctober 2006 vxa-320 t ape d rive 27 r esolving p roblems t ape d rive w ill n ot e ject a c artridge if the tape drive does not eject a cartridge when you press the eject button, do the following: 1. Use your backup application to eject the cartridge. To protect against accidental tape ejection du...
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28 p roduct m anual 433689-01 c hapter 4 t roubleshooting check that the scsi controller and the most recent drivers available for it are installed according to the manufacturer’s instructions. Check that the scsi controller is fully seated in its slot. You can also try 2. Make sure the tape drive i...
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O ctober 2006 vxa-320 t ape d rive 29 r esolving p roblems b ackup a pplication is r eporting an e rror your backup application may report an error as a result of a failure to communicate with the tape drive, a failure by the tape drive to write or read data, or because of a software configuration i...
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30 p roduct m anual 433689-01 c hapter 4 t roubleshooting failure by the tape drive to write or read data if your backup application reports a media error, one of the following situations may have occurred: the tape drive needs cleaning (see “cleaning the tape drive” on page 23 ). Always try cleanin...
Page 45: Vxat
O ctober 2006 vxa-320 t ape d rive 31 t roubleshooting with vxat ool t roubleshooting with vxat ool to troubleshoot problems with the tape drive, you can use the vxatool diagnostic software. This program allows you to conduct diagnostic testing and update the firmware. Vxatool is available for a var...
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32 p roduct m anual 433689-01 c hapter 4 t roubleshooting g athering t roubleshooting i nformation for t echnical s upport before contacting tandberg data technical support, complete the following steps to gather all of the required information. Having this information available before you call tech...
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O ctober 2006 vxa-320 t ape d rive 33 g athering t roubleshooting i nformation for t echnical s upport check all scsi cables connectors for bent pins and confirm that all connectors are firmly seated. O perating s ystem i nformation operating system. What operating system is being used? Are all curr...
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34 p roduct m anual 433689-01 c hapter 4 t roubleshooting n otes.
Page 49: Ervice
O ctober 2006 vxa-320 t ape d rive 35 r eturning the t ape d rive for s ervice 5 s ervice and m aintenance this chapter provides information about service and maintenance for the tape drive, including: returning the tape drive for service upgrading firmware obtaining a diagnostic listing r eturning ...
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36 p roduct m anual 433689-01 c hapter 5 s ervice and m aintenance u pgrading f irmware you can obtain firmware for the vxa-320 tape drive from the tandberg data web site or from tandberg data technical support. To upgrade the software, you need to use vxatool, a diagnostic program used on the host ...
Page 51: Ommunication
O ctober 2006 vxa-320 t ape d rive 37 c ommunication i nterface versus c ommand p rotocol 6 c ommunication i nterface and c ommand p rotocol this chapter provides an overview of the communication interface and command protocol used by the vxa-320 (vxa-3) tape drive. It includes the following topics:...
Page 52: Scsi C
38 p roduct m anual 433689-01 c hapter 6 c ommunication i nterface and c ommand p rotocol the format and content of the information carried over the communication interface, as well as how each device uses and responds to the information, is governed by a command protocol. The command protocol deter...
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O ctober 2006 vxa-320 t ape d rive 39 scsi c ommunication i nterface scsi m essage s ystem the scsi message system allows communication between a scsi initiator and the vxa-320 tape drive for interface management. This message system or command set is separate from the scsi command protocol used to ...
Page 54: Scsi I
40 p roduct m anual 433689-01 c hapter 6 c ommunication i nterface and c ommand p rotocol scsi i nterface r equirements the vxa-320 tape drive is available with a wide, high-density (hd) 68-pin, low-voltage differential (lvd) scsi interface. This section provides general information about the specif...
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O ctober 2006 vxa-320 t ape d rive 41 scsi i nterface r equirements i nternal t ape d rive this section describes the cable, connector, and terminator requirements for the internal high-density, 68-pin lvd scsi tape drive. Scsi cable requirements the cable connected to the tape drive scsi connector ...
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42 p roduct m anual 433689-01 c hapter 6 c ommunication i nterface and c ommand p rotocol scsi connector requirements table 6-4 lists the pin assignments for the tape drive’s scsi connector. Table 6-4 pin assignments for the wide lvd connector pin # signal pin # signal 1 +db (12) 35 –db (12) 2 +db(1...
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O ctober 2006 vxa-320 t ape d rive 43 scsi i nterface r equirements scsi terminator requirements if the internal tape drive is the last device on the scsi bus, you must terminate the bus by installing an pass-through lvd/se terminator on the tape drive’s scsi connector. Or, if there is an unused con...
Page 58: Scsi C
44 p roduct m anual 433689-01 c hapter 6 c ommunication i nterface and c ommand p rotocol scsi c ommand p rotocol this section provides an overview of the scsi command protocol supported by the vxa-320 (vxa-3) tape drive. C ommand s et table 6-6 lists and briefly describes the command set supported ...
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O ctober 2006 vxa-320 t ape d rive 45 scsi c ommand p rotocol receive diagnostic results 1ch reports the results of the tests requested by a previous send diagnostic command. Release unit 17h releases the tape drive from exclusive use by the initiator that had previously reserved it with a reserve u...
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46 p roduct m anual 433689-01 c hapter 6 c ommunication i nterface and c ommand p rotocol s tatus b ytes after the tape drive executes a command, it issues a status byte to the initiator that indicates whether it performed the command successfully. Table 6-7 describes the four status bytes supported...
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O ctober 2006 vxa-320 t ape d rive 47 scsi c ommand p rotocol illegal request 5h indicates that there was an illegal parameter in the cdb or in the additional parameters supplied as data for a command or that the tape drive is in the wrong mode to execute the command. If the tape drive detects an in...
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48 p roduct m anual 433689-01 c hapter 6 c ommunication i nterface and c ommand p rotocol n otes.
Page 63: Pecifications
O ctober 2006 vxa-320 t ape d rive 49 d ata c apacities 7 s pecifications this chapter provides specifications for the vxa-320 tape drive. This chapter provides the following specifications for the internal and tabletop models of the tape drive: data capacities performance specifications reliability...
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50 p roduct m anual 433689-01 c hapter 7 s pecifications p erformance s pecifications this section describes the performance specifications for the tape drive. The tape drives are factory tested to these specifications using vxatape xtape media. D ata t ransfer r ates table 7-2 lists the data transf...
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O ctober 2006 vxa-320 t ape d rive 51 r eliability s pecifications t ape s peed and a ccess t ime the time required to move the tape to a specified position depends on the operation being performed. Table 7-4 lists the tape speeds and access times for the vxa-320 tape drive. R eliability s pecificat...
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52 p roduct m anual 433689-01 c hapter 7 s pecifications s ize and w eight table 7-6 shows the dimensions and width for the internal and external tape drives. The internal tape drive is a 5.25-inch form factor tape drive for integration into an enclosure. The external tape drive is a standalone unit...
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O ctober 2006 vxa-320 t ape d rive 53 p ower s pecifications p ower s pecifications this section lists the power specifications for the vxa-320 tape drive. I nternal t ape d rive the power specifications listed in this section are in addition to any requirements for the enclosure in which it is inst...
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54 p roduct m anual 433689-01 c hapter 7 s pecifications dc voltages the internal tape drive operates from standard +5 and +12 vdc supply voltages (all specified voltages are dc, no external ac power is used). Note: the vxa-320 tape drive does not provide overvoltage or overcurrent protection, excep...
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O ctober 2006 vxa-320 t ape d rive 55 a coustic n oise power supply the external tape drive uses an internal switching power supply. Do not change any input settings. The power supply automatically adjusts for changes in voltages and frequency within the specified range. Power consumption table 7-11...
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56 p roduct m anual 433689-01 c hapter 7 s pecifications e nvironmental s pecifications this section lists the environmental specifications for the tape drive and the cartridges. E nvironmental c onditions for the t ape d rive table 7-14 summarizes the environmental requirements for the tape path in...
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O ctober 2006 vxa-320 t ape d rive 57 e nvironmental s pecifications figure 7-3 internal model: operating temperature and humidity ranges table 7-15 internal model: operating temperature and humidity points point temperatures humidity a 5°c 80% b 32°c 80% c 45°c 32% d 45°c 20% e 5°c 20%.
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58 p roduct m anual 433689-01 c hapter 7 s pecifications external tape drive: operating temperature and humidity figure 7-4 provides the ambient temperature and humidity requirements for the external tape drive. The area within the dotted line represents the operating environment. Table 7-16 defines...
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O ctober 2006 vxa-320 t ape d rive 59 e nvironmental s pecifications air flow/cooling requirements when mounted in the host enclosure, the tape drive must have adequate air flow. Ensure that ambient air is allowed to pass through the ventilation holes shown in figure 3-1 on page 19 . These ventilati...
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60 p roduct m anual 433689-01 c hapter 7 s pecifications vibration specifications table 7-19 lists the operating specifications that indicate the amount of vibration the tape drive can withstand while reading and writing data. E nvironmental c onditions for the vxa tape c artridges table 7-20 summar...
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O ctober 2006 vxa-320 t ape d rive 61 p ackaging and s hipping s pecifications p ackaging and s hipping s pecifications this section describes the packaging and shipping requirements for the tape drive. S hipping c artons the tape drive is sealed in a static protection bag and shipped in a single-pa...
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62 p roduct m anual 433689-01 c hapter 7 s pecifications p ackaging m aterials the tape drive’s packing materials are unbleached, reusable, recyclable, and environmentally safe. The materials contain no chlorofluorocarbons (cfcs) or heavy metals. The shipping cartons pass the tests described in the ...
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O ctober 2006 vxa-320 t ape d rive 63 s afety and r egulatory c ompliance u nited s tates : fcc d eclaration of c onformity c anadian v erification we declare under our sole responsibility that: product name: vxa-320 (vxa-3) tape drive model numbers: vxa-320i (internal); vxa-320e (external) product ...
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64 p roduct m anual 433689-01 c hapter 7 s pecifications e uropean c ommunity j apan a ustralia and n ew z ealand t aiwan r estriction of h azardous s ubstances in e lectrical and e lectronic e quipment (r o hs) w aste of e lectronic and e lectrical e quipment (weee) this information technology equi...
Page 79: Lossary
O ctober 2006 vxa-320 t ape d rive 65 g lossary g g lossary a adaptive lossless data compression (aldc) an advanced data compression algorithm that provides an average compression ratio of 2:1 across multiple data types. See also compression . Advanced metal evaporated (ame) media a state-of-the-art...
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66 p roduct m anual 433689-01 g lossary d data transfer rate the speed that data can be transmitted from one device to another. Data rates are often measured in megabits (million bits) or megabytes (million bytes) per second. Discrete packet format (dpf) the format used by the vxa-320 (vxa-3) tape d...
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O ctober 2006 vxa-320 t ape d rive 67 g lossary i initiator a scsi device containing application clients that originate device service requests to be processed in a device server. The host typically acts as the initiator of commands. L led light emitting diode. The indicators on the front panel of t...
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68 p roduct m anual 433689-01 g lossary r raid controller a redundant array of independent disks controller is a collection of disk drives that employs two or more drives in combination for fault tolerance and performance. Read-after-write (raw) a process that improves data integrity by reading data...
Page 83
O ctober 2006 vxa-320 t ape d rive 69 g lossary v variable speed operation (vso) the vxa technique for adjusting tape motion to match the host transfer rate, eliminating “backhitching.” this technique optimizes backup and restore times, while enhancing media and tape drive reliability. Volume a reco...
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70 p roduct m anual 433689-01 g lossary n otes.
Page 85: Ndex
O ctober 2006 vxa-320 t ape d rive 71 i ndex i ndex a ac power connector, location 4 acoustic noise 55 agency declarations australian communications agency 64 bureau of standards, metrology and inspection (bsmi) 64 canadian verification 63 european community 64 fcc 63 rohs 64 tuv product service 62 ...
Page 86
72 p roduct m anual 433689-01 i ndex compatibility with previous vxa generations 50 with software and operating systems 18 compliance, safety and regulatory 62 to 64 components, back panel external scsi model 4 internal tape drive 3 components, front panel 2 compression 50 connectors, back panel ext...
Page 87
O ctober 2006 vxa-320 t ape d rive 73 i ndex using to set scsi id 10 see also scsi id jumper block l labels agency 62 to 64 identification and configuration 5 leds cleaning indicator 23 definition of all states 20 to 21 location 3 over-temperature indicator 21 , 26 power-on sequence 13 , 16 service ...
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74 p roduct m anual 433689-01 i ndex regulatory standards 62 to 64 reliability specifications 51 reposition time 51 resetting the tape drive 24 retiring cartridges 23 returning tape drive for service 35 rf service connector, internal model 3 s safety and regulatory compliance 62 to 64 scsi bus deter...
Page 89
O ctober 2006 vxa-320 t ape d rive 75 i ndex troubleshooting 25 to 33 upgrading firmware 36 tape speed 51 technical support contacting iv gather required information before contacting 32 to 33 temperature data, stored in tape drive 59 temperature range specifications tape drive 56 to 58 vxatape cart...
Page 90: Notes
76 p roduct m anual 433689-01 i ndex notes.