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TANDBERG STORAGELOADER - INSTALLATION AND Installation And User Manual
Summary of STORAGELOADER - INSTALLATION AND
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Storageloader tm installation and user manual tandberg data asa p.O. Box 134 kjelsås n-0411 oslo, norway phone + 47 22 18 90 90 telefax + 47 22 18 95 50 www.Tandberg.Com © tandberg data asa part no. 433061-04 may 2006.
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Related publications available from tandberg data asa: part no. Title 432980 tandberg data storageloader scsi interface functional specifications. 433060 tandberg data storageloader quick installation guide this publication may describe designs for which patents are granted or pending. By publishing...
Page 3: Table of Contents
Storageloader installation and user manual 1 table of contents 1. About this manual...................................................... 5 2. General information................................................... 7 2.1 models .............................................................. 8 2.1.1 ca...
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Tandberg data about this manual 2 storageloader installation and user manual 5.1 remote management configuration...................... 48 5.1.1 quick start guide....................................... 48 5.1.2 enabling the rmi without rebooting ............. 48 5.2 remote management web pages .........
Page 5: Table of Figures
Tandberg data remote management table of figures figure 2.1 overview of tandberg data storageloader 1u ... 7 table 2- 1 data storage capacity ................................ 8 table 2- 2 data transfer rates .................................... 8 figure 2.2 front panel of the storageloader ............
Page 6: Table of Tables
Tandberg data about this manual 4 storageloader installation and user manual figure 5.3 remote management status page .................. 52 figure 5.4 remote management command page ............. 54 figure 6.1 transport lock marked with red plastic tab ..... 58 figure 6.2 field replaceable units ......
Page 7: 1. About This Manual
Tandberg data remote management table a- 6 storageloader drop test ............................ 90 table a- 7 storageloader temperature specification ..... 90 table a- 8 storageloader humidity specification .......... 91 table a- 9 storageloader altitude specification ............ 91 table a- 10 sto...
Page 9: 2. General Information
Storageloader installation and user manual 7 2. General information tandberg dat a storageloader tm is a com pact t ape cart ridge loader designed for secure, reliable, unat t ended syst em backup. The loader can be m ount ed in a 19” rack or used as a t ablet op unit. Its height is 1u. The loader i...
Page 10: 2.2 Product Description
Tandberg data operation and configuration 8 storageloader installation and user manual models.For addit ional specificat ion inform at ion for t his model, refer to appendix a. 2.1.1 capacity storageloader model cartridge capacity (native) cartridge capacity (comp 2:1) magazine capacity (native) mag...
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Tandberg data operation and configuration storageloader installation and user manual 9 an et hernet connect ion allow s for m anagem ent by an operat or w it h a st andard w eb brow ser on a rem ot e com put er. The rem ot e operat or can do m ost of t he operat ions t hat can be done t hrough t he ...
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Tandberg data operation and configuration 10 storageloader installation and user manual any activity is always visible on the display. Led indicators the t w o led indicat ors are green and am ber. They indicat e t he storageloader activity as follows: green led on: the st orageloader is eit her run...
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Tandberg data operation and configuration storageloader installation and user manual 11 internal components the st orageloader feat ures t he m ain int ernal com ponent s show n in the figure below. Figure 2.3 internal components of the storageloader tape drive the st orageloader is equipped w it h ...
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Tandberg data operation and configuration 12 storageloader installation and user manual cartridge magazines there are t w o rem ovable m agazines ( frus) , each holding four t ape cart ridges, see figure 2.4. The m agazine includes design features to ensure that cartridges are always inserted correc...
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Tandberg data operation and configuration storageloader installation and user manual 13 2.2.2 rear panel the figure below shows the rear panel of the storageloader. Main power switch fuse pow er cor d connection fan back panel cover plate fan scsi connectors ethernet port figure 2.5 rear panel of th...
Page 16: 3. Installation
Tandberg data operation and configuration 14 storageloader installation and user manual 3. Installation this chapt er provides st ep- by- st ep inst ruct ions on how t o properly prepare and install the tandberg data storageloader. Read me first caution! ! You must remove the robot transport lock wh...
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Tandberg data operation and configuration storageloader installation and user manual 15 - 2 line pow er cords: one for usa/ japan and one for european power outlets - 1 vhdci scsi interface cable - 1 68- pin vhdci lvd/se scsi terminator. - 1 ethernet cable - tool for emergency magazine release - 30 ...
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Tandberg data operation and configuration 16 storageloader installation and user manual folding rule or tape measure screwdriver 7 mm open- end wrench note: the rails are m ount ed t o t he loader during t ransport at ion. Before mounting the rails into the rack, dismount the rails from the loader a...
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Tandberg data operation and configuration storageloader installation and user manual 17 st orageloader 1u uses 1u of vert ical rack space. The rails m ust be inst alled in a full u posit ion ( the bot t om of t he rails m ust be aligned w it h t he bottom of a u), see figure 3.2. Figure 3.2 rack mou...
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Tandberg data operation and configuration 18 storageloader installation and user manual figure 3.3 mounting the rack mounting kit to a rack figure 3.4 show s st ep 5 in t he description: rack m ount ing kit m ount ed in rack w it h one screw m6x12 in upper hole on both left and right side. On t he r...
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Tandberg data operation and configuration storageloader installation and user manual 19 slide t he st orageloader on t he rails from t he front of t he rack, as show n in figure 3.5. Then fix t he st orageloader using one m6x12 screw in front of t he rack on bot h left and right side ( see figure 3....
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Tandberg data operation and configuration 20 storageloader installation and user manual step 3. Connecting power cable the storageloader is offered both with ac and dc connection. - dc connection. This version is offered w it h special connect or and - 48 vdc voltage. This is described in appendix. ...
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Tandberg data operation and configuration storageloader installation and user manual 21 step 4. Removing the transport lock the robot m echanism is prot ect ed from dam age during shipm ent w it h a screw holding t he robot ics in a locked position. This locking screw is m arked w it h a red plast i...
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Tandberg data operation and configuration 22 storageloader installation and user manual i f a problem occurs during t he pow er- on sequence, t he st orageloader w ill display an error m essage on t he display. Refer t o chapt er 4.2 and 7, t o learn t he procedures for resolving t he problem. Step ...
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Tandberg data operation and configuration storageloader installation and user manual 23 d) before t he st orageloader is pow ered on and t he syst em is rest art ed, m ake sure t hat t he scsi bus is properly t erm inat ed. I f t he st orageloader t erm inat es t he scsi bus, it is recom m ended t o...
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Tandberg data operation and configuration 24 storageloader installation and user manual 2. Connect t he ot her end t o a norm al 10/ 100 baset et hernet outlet. The et hernet - based rem ot e m anagem ent syst em is described in chapter 5, remote management. Step 9. Restarting your system i t is rec...
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Tandberg data operation and configuration storageloader installation and user manual 25 figure 3.12 positioning of bar code label for dlt cartridges..
Page 28: 4.1 System Power-On
Tandberg data operation and configuration 26 storageloader installation and user manual 4. Operation and configuration the local user i nt erface ( lui ) consist s of a sm all lcd panel capable of displaying four lines of 20 charact ers each, and four cont rol but t ons, one near each corner of t he...
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Tandberg data operation and configuration storageloader installation and user manual 27 default screen, see figure 4.3 appears and t he loader is ready for scsi commands. The map of the cartridges has the following symbols: 1. A “?” when status is unknown and inventory is still running. 2. A num ber...
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Tandberg data operation and configuration 28 storageloader installation and user manual the drive status line (line 3) can show the following status: 1 drive empty there is no cartridge in the drive 2 drive loaded a cartridge is loaded. 3 drive idle a cart ridge is loaded and t he drive is ready to ...
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Tandberg data operation and configuration storageloader installation and user manual 29 4.2 front panel display modes the front panel displays t hree t ypes of screens for different purposes: the menus, the dialogs and the messages. 4.2.1 menus the m aj or cont ribut or is t he menu. I t is used t o...
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Tandberg data operation and configuration 30 storageloader installation and user manual figure 4.5 the complete menu tree.
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Tandberg data operation and configuration storageloader installation and user manual 31 4.2.2 dialogs a dialog is a screen t ype used t o get det ailed input from t he operat or, for exam ple a scsi i d, a nam e or a passw ord. See figure 4.6. ? Ok main dialog text dialog entry value ? Figure 4.6 st...
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Tandberg data operation and configuration 32 storageloader installation and user manual examples: if the value “0” or “1” is selected in the fixed ip address dialog above, the user is allowed to select values between “0” and “9” as the next two digits. (the maximum value allowed in this dialog is “2...
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Tandberg data operation and configuration storageloader installation and user manual 33 here, t he user can scroll t hrough a set of opt ions one at a t im e by using t he left and right arrow but t ons. Only one opt ion is show n at a t im e. I n t he exam ple above, t he user can select eit her “ ...
Page 36: 4.3 Main Menu
Tandberg data operation and configuration 34 storageloader installation and user manual 4.3 main menu the main m enu cont ains a set of frequent ly used funct ions and links to a set of sub menus. Item name description load to drive loads a cartridge from a selected magazine slot into the drive. Whe...
Page 37: 4.4 Setup Menu
Tandberg data operation and configuration storageloader installation and user manual 35 utilities selects a set of the loader and drive maintenance and diagnostic functions. The loader must be idle to make this entry selectable. See chapter utilities menu for more details. The main m enu can be sele...
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Tandberg data operation and configuration 36 storageloader installation and user manual 4.4.2 scsi setup the scsi set up m enu allow s select ion of scsi addresses for bot h t he loader and it s int ernal drive. I n addit ion, t he scsi bus parit y can be enabled or disabled. Because of t he scsi pr...
Page 39: 4.5 View Data Menu
Tandberg data operation and configuration storageloader installation and user manual 37 * used only while the ip address assignment is in static mode. 4.4.3.1. Remote management access control item name legal values. Default value allow remote management allowed, not allowed allowed allow remote fw ...
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Tandberg data operation and configuration 38 storageloader installation and user manual cleaning slot defined cleaning slot, disabled disabled barcode reader * enabled, disabled enabled if installed, else disabled loader serial no. Loader serial number. --- loader fw revision storageloader fw id and...
Page 41: 4.6 Utilities Menu
Tandberg data operation and configuration storageloader installation and user manual 39 4.5.3 remote management info the rem ot e managem ent ( rmm) set up is show n in t he choices list ed below . This m enu t hree is t he place t o find t he current ly allocat ed dynam ic i p address, default gat ...
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Tandberg data operation and configuration 40 storageloader installation and user manual diagnostics displays a list of exercise test programs access control set password 4.6.1 the maintenance menus item name description prepare to ship when selected the robotics will be positioned for installation o...
Page 43: 4.7 Cartridge Handling
Tandberg data operation and configuration storageloader installation and user manual 41 4.6.3 set password item name description set password allows the operator to set a four- digit password protection for the menu system. The default password is , meaning the password is disabled. Warning: if you ...
Page 44: 4.8 Magazine Handling
Tandberg data operation and configuration 42 storageloader installation and user manual 3. Press the ok button. The robot rem oves t he cart ridge from t he select ed m agazine slot and moves it to the drive. To unload a cartridge from drive: 1. From t he default display, press t he m enu but t on a...
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Tandberg data operation and configuration storageloader installation and user manual 43 note: you cannot rem ove t he m agazine if t he unit is passw ord prot ect ed or locked by host soft w are t hrough a pr e v e n t m e diu m removal scsi command. Before you can rem ove a m agazine, t he loader m...
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Tandberg data operation and configuration 44 storageloader installation and user manual hand under t he m agazine t o prevent t he back of t he m agazine t o fall down when it leaves the magazine bay. See illustration below. Figure 4.16 removing the magazine from the loader 4.8.2 inserting cartridge...
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Tandberg data operation and configuration storageloader installation and user manual 45 cart ridge is released. The cart ridge is spring loaded so it is im port ant t o prevent t he cart ridge from popping all t he w ay out . If t he cart ridge falls dow n, it m ay be dam aged and dat a m ay be lost...
Page 48: 4.9 Standby Functionality
Tandberg data operation and configuration 46 storageloader installation and user manual 4.8.5 manual/emergency release of magazines i n case of failure sit uat ions eit her in t he loader it self, a power loss, or if you w ant t o m anually release t he m agazines for som e ot her reason, a m anual/...
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Tandberg data operation and configuration storageloader installation and user manual 47 1. Finish possible storageloader activity. 2. Cont rolled abort ing of t ape drive act ivit y; buffered dat a is flushed t o t ape; cart ridge is unloaded from drive but not ejected. 3. The display is turned off....
Page 50: 5. Remote Management
Storageloader installation and user manual 48 5. Remote management i n order t o facilit at e rem ot e managem ent , t he st orageloader is equipped w it h an et hernet int erface and a built in w eb server. The rem ot e managem ent i nt erface ( rmi ) can be accessed w it h a standard web browser, ...
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Tandberg data maintenance storageloader installation and user manual 49 2.1. I f you w ant t o use a st at ic i p address, use t he front panel t o ent er a valid st at ic i p configurat ion, see sect ion 4.4.3, remote management setup. 2.2. I f you w ant t o configure t he net w ork subsyst em dyna...
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Tandberg data maintenance 50 storageloader installation and user manual drive inform at ion cont aining t echnology, serial num ber, firmware version and activity. 5.2.2 storageloader start page aft er successfully connect ing t o t he st orageloader from your brow ser, you w ill see t he st oragelo...
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Tandberg data maintenance storageloader installation and user manual 51 figure 5.2 remote management start page note: st orageloader net w ork t raffic is not encrypt ed, so anyone w it h physical access t o t he net w ork pat h w ill be able t o access t he inform at ion w it h a packet sniffer. Pa...
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Tandberg data maintenance 52 storageloader installation and user manual figure 5.3 remote management status page the figure provides an updat ed st at us of drives, robot ics and cartridges using color- coding and symbols. The drive and robot st at us w ill be show n as a green ( ok) , yellow ( warn...
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Tandberg data maintenance storageloader installation and user manual 53 i f you click on a slot , addit ional cart ridge inform at ion w ill be shown in a pop up w indow . This inform at ion includes t he cart ridge barcode ( if label and barcode reader is inst alled) and t he error code. 5.2.4 sett...
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Tandberg data maintenance 54 storageloader installation and user manual 5.2.5 command page on t his page it is possible t o m ove cart ridges bet w een m agazine slot s and drive. All cart ridges in t he st orageloader w ill be found in a pull- dow n list sort ed by locat ion. The ot her pull- dow n...
Page 57: 6. Maintenance
Tandberg data maintenance storageloader installation and user manual 55 debugging mem ory dum p w ill dow nload a snapshot of t he syst em m em ory of t he loader t o a file t hat can be sent t o tandberg data’s service for diagnostic purposes. Perform a system reset. Media log displays a log of all...
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Tandberg data maintenance 56 storageloader installation and user manual c. A cartridge in the slot defined as the cleaning slot. If all of the above fails, the loader will display a dialog asking the operator for the slot to fetch the cleaning cartridge from. 3. While the cleaning operation is on- g...
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Tandberg data maintenance storageloader installation and user manual 57 6.2 installing firmware upgrades the loader fw can be upgraded via the scsi interface. 6.2.1 firmware upgrade via scsi a suit able ut ilit y program , flashi t , and t he lat est fw im age file, can be dow nloaded from t he tand...
Page 60: 6.3 Embedded Diagnostics
Tandberg data maintenance 58 storageloader installation and user manual flashes in addit ion t o t he am ber led being lit . The program m ing operat ion takes less than one minute. 9. When reprogram m ing is com plet ed, t he loader will do a normal reboot i f t he firm w are upgrade operat ion fai...
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Tandberg data maintenance storageloader installation and user manual 59 installed. The t ransport lock m ust be rem oved prior to operation. 6.4.1 transport lock installation procedure to insert the locking screw do the following: 1. If there is a cartridge in the drive, unload the drive first. When...
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Tandberg data maintenance 60 storageloader installation and user manual figure 6.2 field replaceable units 6.5.1 fru drive tray assy dlt vs160 scsi this vs160 drive fru consists of the following parts: 006978 storageloader fru drive tray assy dlt vs160 item part no description qty 1 006957 dlt vs160...
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Tandberg data maintenance storageloader installation and user manual 61 figure 6.3 replacing the tape drive figure 6.4 rear of the tape drive figure 6.5 releasing the tape drive you now have access to the rear of the tape-drive and can dismount the scsi cable, the adi cable and the power cable. Rele...
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Tandberg data maintenance 62 storageloader installation and user manual after removing the defective drive, the drive mounting brackets on both sides of the drive must be removed from the drive, since these will be used for mounting the replacement- drive. The drive mounting brackets are fastened wi...
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Tandberg data maintenance storageloader installation and user manual 63 snap the front bezel that was removed from the replacement- drive onto the front of the defective drive. Then pack the defective drive in the same box you received the replacement- drive and return it to your support center. 6.5...
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Tandberg data maintenance 64 storageloader installation and user manual figure 6.9 rear of the tape drive figure 6.10 releasing the tape drive after removing the defective drive, the drive mounting brackets on both sides of the drive must be removed from the drive, since these will be used for mount...
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Tandberg data maintenance storageloader installation and user manual 65 drive and the brackets laying on a level surface to ensure the brackets are aligned with the bottom of the drive. Fasten the brackets with two screws each. Insert the replacement drive carefully into the loader the same way it w...
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Tandberg data maintenance 66 storageloader installation and user manual supply and carefully unhook t he connect ors for pow er and fan ( figure 6.13) before com plet ely rem oving t he pow er- supply module. Figure 6.13 fan power aft er rem oving t he pow er- supply, insert t he replacem ent unit c...
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Tandberg data maintenance storageloader installation and user manual 67 figure 6.15 removing the fan rem ove t he fan fixing screw s ( figure 6.15) . Unhook t he pow er connect or of t he fan and carefully replace it . When re- insert ing t he fan t ake care t o have t he cable in t he not ch in t h...
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Tandberg data maintenance 68 storageloader installation and user manual 6.5.5 fru magazine the fru magazine for t he lto version consist s of t he follow ing parts: lto magazine fru storageloader 1u ite m part no description qty 1 s80873 8 magazine left lto 1 2 s80873 9 magazine right lto 1 the fru ...
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Tandberg data maintenance storageloader installation and user manual 69 6.5.6 fru filter this fru consists of the following parts: s808741 filter fru storageloader 1u item description qty 1 filter 1 2 quick installation guide filter 1 when needed, t he dust filt er can be pulled out and a new one sl...
Page 73: 7. Troubleshooting
Tandberg data maintenance storageloader installation and user manual 71 7. Troubleshooting 7.1 how to take memory dumps of the loader 1. Log in to the remote management interface as administrator. 2. Navigate to maintenance debugging. 3. Click “memory dump”. 4. Select “save to disk” in the file down...
Page 74: 7.4 Software Checking
Tandberg data maintenance 72 storageloader installation and user manual on ot her devices at t ached t o t he sam e scsi bus and t heir scsi i ds, you m ay need t o change t he scsi i d of t he t ape drive or autolaoder before you can use the autoloader. 2. Ver ify t hat t he syst em r ecognizes t h...
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Tandberg data maintenance storageloader installation and user manual 73 i f t he aut oloader has been inst alled pr eviously and oper at ing correctly but is now incurring a problem, verify any recent changes to t he syst em t o ensure t hat t hese changes ar e not causing t he problem. Try the foll...
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Tandberg data maintenance 74 storageloader installation and user manual the front panel does not display information but the back light on the front panel is on • power cycle the loader by turning off and on the main power switch on the rear of the loader. • verify that the fans starts at power on a...
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Tandberg data maintenance storageloader installation and user manual 75 cartridge stucked in drive • power cycle the loader by turning off and on the main power switch on the rear of the loader. Allow both the loader and the drive to complete initialization, which in rare cases can take as long as 1...
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Tandberg data maintenance 76 storageloader installation and user manual data cartridge incompatible with drive • make sure you are using a data cartridges that is compatible with the drive. See the tape drive’s reference manuals for details. • the sw backup application detects if an incompatible dat...
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Tandberg data maintenance storageloader installation and user manual 77.
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Tandberg data maintenance 78 storageloader installation and user manual the tape loader responds on the scsi bus to the host, but the tape drive does not respond • verify that a scsi terminator is attached to both the last and first scsi device on the scsi bus. • verify that the scsi cables are conn...
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Tandberg data maintenance storageloader installation and user manual 79 write or read issues contaminated head avoid contamination by ensuring that the autoloader is installed in a clean, contamination-free environment. Cartridges should be stored vertically in their plastic cases. Continue cleaning...
Page 82: 7.7 The Error Screen
Tandberg data maintenance 80 storageloader installation and user manual forgot password on fpi • look up the rmi ip address from the front panel menu (view data menu). • connect the rmi interface and perform a memory dump of the loader (see user and installation guide for details). • send the memdum...
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Tandberg data maintenance storageloader installation and user manual 81 figure 7.2 example of detailed information if the problem persists please call technical support. Back figure 7.3 example of further detailed information in this example, pressing “back” twice takes you back to the error code pa...
Page 84: 7.8 Error Codes
Tandberg data maintenance 82 storageloader installation and user manual 7.8 error codes the error codes are listed in numerical sequence by theirfault symptom code (fsc) in the tables that follow. If a persistent error condition prompts you to call your technical support representative, be sure to s...
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Tandberg data maintenance storageloader installation and user manual 83 1209 failed to fetch at slot 09 failed to eject cartridge from drive 1. Reboot the loader and retry the operation. 2. Try to eject the cartridge from the drive via the front panel menu. 3.Remove the drive fru. Connect power to d...
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Storageloader installation and user manual 85 appendix a – specifications a.1 mechanical dimensions and weight the tandberg dat a st orageloader 1u is designed as a rack m ount unit. The storageloader can also be used as a tabletop unit. Dimensions: length 740 mm (29.13 in) 0.5 mm from front rail to...
Page 88: A.2 Power Requirements
Tandberg data spares/accessories 86 storageloader installation and user manual a.2 power requirements normal ac version. Input voltage 90 vac – 264vac input frequency 47 hz – 63 hz inrush current (cold start) less than 30 a, 115vac less than 60 a, 230 vac power consumption average 35w power consumpt...
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Tandberg data maintenance storageloader installation and user manual 87 notification. Ref. Ul60950- 1:.
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Tandberg data spares/accessories 88 storageloader installation and user manual special dc connector:.
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Tandberg data maintenance storageloader installation and user manual 89 a.3 vibration specifications sinusoidal sweep sweep rates 1 octave/minute axes x, y and z duration 2 hours frequency range (hz) level 5 24.2 0.01 in p- p operating 24.2 500 0.3g 5 27.1 0.02 in p- p non- operating (storage) 27.1 ...
Page 92: A.5 Drop
Tandberg data spares/accessories 90 storageloader installation and user manual a.4 mechanical shock specifications mechanical bump/shock axes x, y, z directions positive and negative pulse interval 3 seconds pulse shape pulse duration pulse level pulses/axis/direction operating half sine 5ms 3g 1000...
Page 93: A.7 Noise Specification
Tandberg data maintenance storageloader installation and user manual 91 table a - 8 storageloader humidity specification altitude operating range - 500 to 10000 ft non- operating range - 500 to 40000 ft table a - 9 storageloader altitude specification a.7 noise specification acoustic idle (l w a) 60...
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Tandberg data spares/accessories 92 storageloader installation and user manual type description p/n accessory kit dlt 800246 accessory kit lto 870157 accessories quick installation guide 433060 table b - 1 list of spare parts and accessories.