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TANDBERG TMS SERVER REDUNDANCY - CONFIGURATION GUIDE 13.0 Configuration Manual

Summary of TMS SERVER REDUNDANCY - CONFIGURATION GUIDE 13.0

  • Page 1

    Cisco tms server redundancy configuration guide d14570.02 december 2010

  • Page 2: Contents

    Cisco revision notes cisco tms redundancy configuration and overview page 2 of 32 contents cisco tms server architecture ............................................................................................................... 6 communication with cisco tms .......................................

  • Page 3

    Cisco revision notes cisco tms redundancy configuration and overview page 3 of 32 maintenance ................................................................................................................................... 25 upgrading tms ............................................................

  • Page 4: Revision Notes

    Cisco revision notes cisco tms redundancy configuration and overview page 4 of 32 revision notes november 2010 rebranded with cisco systems. September 2010 applied cisco template and cisco product names rev 2.1.1 fixed bookmarks in pdf output. Rev 2.1 added validation key requirements. Corrected vie...

  • Page 5: Introduction

    Cisco introduction cisco tms redundancy configuration and overview page 5 of 32 introduction the cisco telepresence management suite (cisco tms) supports installation into environments that can provide fail-over or redundancy for both the cisco tms server and cisco tms database. This document descri...

  • Page 6: Communications

    Cisco overview of cisco tms structures and communications cisco tms redundancy configuration and overview page 6 of 32 overview of cisco tms structures and communications cisco tms server architecture cisco tms functionality is achieved through the combination of several elements. Users only interac...

  • Page 7

    Cisco overview of cisco tms structures and communications cisco tms redundancy configuration and overview page 7 of 32 cisco tms and external systems external systems such as exchange integration or im integrations always communicate to cisco tms through the http protocol. As such, the installation ...

  • Page 8

    Cisco redundancy concepts for cisco tms cisco tms redundancy configuration and overview page 8 of 32 redundancy concepts for cisco tms redundancy for your cisco tms application can be achieved in several different ways depending on your requirements for availability. How long can you tolerate the ap...

  • Page 9: Redundancy

    Cisco cisco tms architecture requirements for redundancy cisco tms redundancy configuration and overview page 9 of 32 cisco tms architecture requirements for redundancy implementation of cisco tms in any redundant or fail-over model hinges on maintaining compatibility with several key concepts from ...

  • Page 10

    Cisco cisco tms architecture requirements for redundancy cisco tms redundancy configuration and overview page 10 of 32 validation key and method to ensure smooth transition if a user gets redirected between machines..

  • Page 11

    Cisco changes from previous versions cisco tms redundancy configuration and overview page 11 of 32 changes from previous versions cisco tms version 11.0 and 11.5 included enhancements to cisco tms’s redundancy capabilities. For readers who were familiar with the previous cisco tms version 10.0 capab...

  • Page 12

    Cisco redundancy models for cisco tms cisco tms redundancy configuration and overview page 12 of 32 redundancy models for cisco tms this section will outline each of the redundancy models covered in this document highlighting their concept, recovery models, advantages, disadvantages, installation, m...

  • Page 13

    Cisco redundancy models for cisco tms cisco tms redundancy configuration and overview page 13 of 32 administrative capabilities required – low, only requires basic skills and sql backup/recovery procedures cost – low, cheapest alternative available single server, separate database the first level of...

  • Page 14

    Cisco redundancy models for cisco tms cisco tms redundancy configuration and overview page 14 of 32 maintenance users should regularly backup the sql database. The interval between backups defines the maximum time window over which data would be lost. Typical installations would perform full nightly...

  • Page 15

    Cisco redundancy models for cisco tms cisco tms redundancy configuration and overview page 15 of 32 install, select custom installation and point the installer at the existing sql database. The install will continue as normal and after installation your cisco tms server will be have the configuratio...

  • Page 16

    Cisco redundancy models for cisco tms cisco tms redundancy configuration and overview page 16 of 32 multiple servers, manual cutover while the previous sections have covered redundancy for the sql database, they do not provide solutions for quick fail-over for the cisco tms server itself which hosts...

  • Page 17

    Cisco redundancy models for cisco tms cisco tms redundancy configuration and overview page 17 of 32 installation using multiple cisco tms servers requires the use of a separate sql server, either stand-alone or clustered. Stand-alone sql server the separate sql server should be installed and operati...

  • Page 18

    Cisco redundancy models for cisco tms cisco tms redundancy configuration and overview page 18 of 32 address to the ip address of the primary cisco tms server. This is the ip address cisco tms will use for enforce management settings and to compare for device configuration errors. This setting is sto...

  • Page 19

    Cisco redundancy models for cisco tms cisco tms redundancy configuration and overview page 19 of 32 upgrading tms all cisco tms servers accessing the same database must be running the same cisco tms version. When upgrading between cisco tms versions, there will be inconsistencies between different s...

  • Page 20

    Cisco redundancy models for cisco tms cisco tms redundancy configuration and overview page 20 of 32 multiple tms servers, load balancing, and clustered database the highest availability configuration is one that will provide automatic fail-over for both the cisco tms server and the sql database. Aut...

  • Page 21

    Cisco redundancy models for cisco tms cisco tms redundancy configuration and overview page 21 of 32 sql server. The database files will be created on the virtual sql server per the database defaults of the sql server. The cisco tms tools application installed with cisco tms should be used to update ...

  • Page 22

    Cisco redundancy models for cisco tms cisco tms redundancy configuration and overview page 22 of 32 create a machinekey element using microsoft’s supplied methods or from the sample websites listed above. Open the web.Config file under the wwwcisco tms directory and insert the new machinekey element...

  • Page 23

    Cisco redundancy models for cisco tms cisco tms redundancy configuration and overview page 23 of 32 installation completes and the server reboots if necessary. Repeat these steps one server at a time until all cisco tms servers have been upgraded once all cisco tms servers have been upgraded, you ma...

  • Page 24

    Cisco redundancy models for cisco tms cisco tms redundancy configuration and overview page 24 of 32 the secondary sql server is not always a current version of the database, as updates are ‘batched’ job transferred to the secondary server. Shipping intervals are defined in the sql server the bandwid...

  • Page 25

    Cisco redundancy models for cisco tms cisco tms redundancy configuration and overview page 25 of 32 after the cisco tms installation completes, you will be prompted to reboot the server. Reboot the server. After the server restarts, you must make the cisco tms portion of the server inactive by stopp...

  • Page 26

    Cisco redundancy models for cisco tms cisco tms redundancy configuration and overview page 26 of 32 log into the windows console of the off-site cisco tms server and start the upgrade or patch installer the same as you did on the first cisco tms server. The installer will likely restart the cisco tm...

  • Page 27

    Cisco customer specific tms files cisco tms redundancy configuration and overview page 27 of 32 customer specific tms files part of the cisco tms installation will consist of files added or customized by users and administrators. These files will consist of software and images uploaded to cisco tms,...

  • Page 28

    Cisco customer specific tms files cisco tms redundancy configuration and overview page 28 of 32 these files may be synchronized using any method or tools an administrator chooses. An important note is the overwriting of files. Some of these files when updated would have the same name as files on ano...

  • Page 29

    Cisco backup and recovery of the tms database cisco tms redundancy configuration and overview page 29 of 32 backup and recovery of the tms database cisco tms utilizes a standard microsoft sql database and server, so any compatible sql tools may be used to backup and recover the database. The databas...

  • Page 30

    Cisco backup and recovery of the tms database cisco tms redundancy configuration and overview page 30 of 32 sql server named acme\widgets from a backup file c:\tmsbackup.Bak enter the following command in a command window on the database server osql –u sa –s acme\widgets –q “restore database tmsng f...

  • Page 31

    Cisco cisco tms redundancy limitations and notes cisco tms redundancy configuration and overview page 31 of 32 cisco tms redundancy limitations and notes this section will outline functionalities that may be affected or operate differently when using cisco tms in a redundant fashion. Event execution...

  • Page 32

    Cisco cisco tms redundancy limitations and notes cisco tms redundancy configuration and overview page 32 of 32 the specifications and information regarding the products in this manual are subject to change without notice. All statements, information, and recommendations in this manual are believed t...