TATA Motors Safari 2.2 VTT Dicor Owner's Manual - page 10
24 X 7 ON ROAD ASSISTANCE
Coverage under the 24 X 7 On road Assistance
Program
I. The 24x7 On Road Assistance Program Service
covers the following services on your vehicle during
warranty period.
• Wheel change through spare wheel.
• Arrangement of fuel. (Fuel cost will be chargeable at
actual cost)
• Re-opening the vehicle in cases of key lock out.
• Rectification of electrical problems related to battery,
fuses etc.
• On spot repairs for complaints repairable at site.^
• Car to car towing or winching & towing for non
accident cases up to a maximum of 15 kms to the nearest
Tata Motors authorized workshop. Towing charges at
actual cost beyond the same to be paid to the ASP in
cash. (Any ferry or toll charges levied in relation to the
vehicle being towed to be paid by the customers in
actuals in cash).
II. The 24x7 On Road Assistance Program coverage as
indicated above during the extended warranty
period of your vehicle is up to a maximum of 3 events
for 18/12 months extended warranty period & 4 events
for 30/24 months extended warranty period.
III. The 24x7 On Road Assistance Program as indicated
above covers Tata Motors Assured vehicles during the
extended warranty period up to a maximum of 3 events.
Exclusions
24x7 On Road Assistance Program does not apply to
• Cost of parts consumables and labour for such
repairs not covered under warranty*. These charges
are to be settled with ASP in cash.
• Toll or ferry charges paid by ASP in reaching to the
breakdown site to be settled with ASP in actuals in cash.
• Cases involving accident, fire, theft, vandalism, riots,
lightening, earthquake, windstorm, hail, tsunami,
unusual weather conditions, other acts of God, flood,
etc.
• Vehicles that are unattended, un-registered,
impounded or abandoned.
6b