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Taylor C709 Operator's Manual

Summary of C709

  • Page 1

    Operator's manual model c709 & c717 heat treatment soft serve freezers original operating instructions 062080-m 2/4/05 (original publication) (updated 9/2/14).

  • Page 2

    Complete this page for quick reference when service is required: taylor distributor: address: phone: fax: e-mail: service: parts: date of installation: information found on the data label: model number: serial number: electrical specs: voltage cycle phase maximum fuse size: a minimum wire ampacity: ...

  • Page 3: Table Of Contents

    Table of contents models c709 & c717 table of contents section 1 to the installer 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installer safety 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 4

    Models c709 & c717 table of contents table of contents - page 2 draining product from the freezing cylinder 43 . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rinsing 43 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 5: Section 1

    1 models c709 & c717 to the installer 131121 section 1 to the installer the following information has been included in the manual as safety and regulatory guidelines. For complete installation instructions, please see the installation checklist. Installer safety in all areas of the world, equipment ...

  • Page 6

    2 models c709 & c717 to the installer 130225 water connections (water cooled units only) an adequate cold water supply must be provided with a hand shut-off valve. On the underside of the base pan or on the right side, two 3/8” i.P.S. Water connections for inlet and outlet are provided for easy hook...

  • Page 7

    3 models c709 & c717 to the installer 130819 beater rotation beater rotation must be clockwise as viewed looking into the freezing cylinder. Note: the following procedures should be performed by a trained service technician. To correct rotation on a three-phase unit, interchange any two incoming pow...

  • Page 8: Section 2

    4 models c709 & c717 to the operator 131121 section 2 to the operator your freezer has been carefully engineered and manufactured to give you dependable operation. When properly operated and cared for, it will produce a consistent, quality product. Like all mechanical products, cleaning and maintena...

  • Page 9: Section 3

    5 models c709 & c717 safety 130128 section 3 safety we, at taylor company, are concerned about the safety of the operator when he or she comes in contact with the freezer and its parts. Taylor has gone to extreme efforts to design and manufacture built-in safety features to protect both you and the ...

  • Page 10

    6 models c709 & c717 safety 130228 s supply cords used with this unit shall be oil-resistant, sheathed flexible cable not lighter than ordinary polychloroprene or other equivalent synthetic elastomer-sheathed cord (code designation 60245 iec 57) installed with the proper cord anchorage to relieve co...

  • Page 11: Section 4

    7 models c709 & c717 operator parts identification 100324 section 4 operator parts identification model c709 figure 1 item description part no. 1 panel-side-left 056963-sp1 2 pan-drip 11-5/8 long 027503 3 pin-retaining-hopper cvr 043934 4 kit a.-cover-hopper x65368 5 blade a.-agitator x56591 6 tube ...

  • Page 12

    8 models c709 & c717 operator parts identification model c709 single spout door and beater assembly figure 2 item description part no. 1 handle a.-draw-welded x56246 2 o-ring-1/4 od x .070w 50 015872 3 screw-adjustmt-5/16-24 056332 4 nut-stud black 3.250” 058765 5 nut-stud black 2.563“ 058764 6 door...

  • Page 13

    9 models c709 & c717 operator parts identification 130129 model c717 figure 3.

  • Page 14

    10 models c709 & c717 operator parts identification 130128 model c717 exploded view parts identification item description part no. 1 cover-hopper 053809-1 2 blade a.-agitator x56591 3 orifice 022465-100 4 tube a.-feed-sc-inner-3/16 x32824-3 5 tube a.-feed-outer-ht x34641 6 o-ring-.643 od x .077 w 01...

  • Page 15

    11 models c709 & c717 operator parts identification 140121 model c717 three spout door and beater assembly figure 4 item description part no. 1 door a.-3spt*ht*lg baf x59923-ser 1a baffle a.-long 4 in w/rad x50882 2 handle a.-draw-welded x56421-1 3 o-ring-1/4 od x .070w 50 015872 4 screw-adjustment-...

  • Page 16

    12 models c709 & c717 operator parts identification feed tube assembly figure 5 item description part no. 1 air orifice 022465-100 1a o-ring 016137 2 tube a.-feed-sc-inner (c709) x32824-2 tube a.-feed-sc-inner (c717) x32824-3 item description part no. 3 o-ring - .291 id x .080 w 018550 4 tube a.-fee...

  • Page 17

    13 models c709 & c717 operator parts identification 140718 accessories figure 6 item description part no. 1 pail-10 qt. 013163 2 tool-o-ring removal 048260-wht 3 lubricant-taylor hi-perf 048232 item description part no. *4 sanitizer kay-5 25 packs see note **5 kit a.-tune-up (c709) x49463-92 kit a.-...

  • Page 18

    14 models c709 & c717 operator parts identification brushes figure 7 item description part no. 1 brush-rear brg 1” d x 2” l 013071 2 brush-double ended 013072 3 brush-draw valve 1”od x 2 013073 item description part no. 4 brush-mix pump body 3” x 7” 023316 5 brush-end-door-spout-ss 039719.

  • Page 19: Section 5

    15 models c709 & c717 important: to the operator 130228 section 5 important: to the operator figure 8 item description 1 power switch 2 liquid crystal display 3 keypads 4 mix out indicator 5 standby key 6 mix low indicator 7 select key 8 service menu key 9 brush clean counter 10 arrow keys 11 toppin...

  • Page 20

    16 models c709 & c717 important: to the operator 130228 symbol definitions to better communicate in the international arena, symbols have replaced words on many of our operator switches, function, and fault indicators. Your taylor equipment is designed with these international symbols. The following...

  • Page 21

    17 models c709 & c717 important: to the operator 130819 important: make sure the level of mix in the hopper is below the mix delivery hole in the feed tube. Failure to follow this instruction may result in lower product quality when normal operation is resumed. To resume normal operation, press the ...

  • Page 22

    18 models c709 & c717 important: to the operator operating screen descriptions the fluorescent display located in the center of the control panel is normally blank during the daily operation of the machine. The display is activated when the sel symbol or the manager's menu is selected. The display s...

  • Page 23

    19 models c709 & c717 important: to the operator if lockout data is corrupted, all lockout history data is cleared. A “lockout crc err” fault is displayed. After the memory integrity has been tested, the safety timeout screen will be displayed. Heat cycle data heat cycle data is checked separately f...

  • Page 24

    20 models c709 & c717 important: to the operator 140303 use the up or down arrow symbol to move the cursor to “yes”. Touch the sel symbol to immediately start a heat cycle. Note: the machine must be in auto or standby and have sufficient mix in the hopper before the machine can successfully enter th...

  • Page 25

    21 models c709 & c717 important: to the operator touching the sel symbol will display the following screen. Freezer locked 2. The following screen will display if there has been a thermistor failure (freezing cylinder or hopper) during the heat treatment process. System fault freezer locked service ...

  • Page 26

    22 models c709 & c717 important: to the operator 130228 a soft lock can also occur any time during operation when the hopper or freezing cylinder temperature rises above 59°f (15°c), the temperature rises and remains above 45°f(7°c) for more than one hour, or the temperature rises and remains above ...

  • Page 27

    23 models c709 & c717 important: to the operator 140131 there is a two minute time-out in effect during the manager's menu. While in the manager's menu, if no activity occurs within a two minute period, the display will exit to the main menu. There is one exception to this time-out, and that is the ...

  • Page 28

    24 models c709 & c717 important: to the operator 140131 reset the servings counter by touching the sel symbol to advance to the next screen. Touch the up arrow symbol to move the arrow (>) to yes and touch the sel symbol. The servings counter will reset to zero and exit back to the manager's menu. R...

  • Page 29

    25 models c709 & c717 important: to the operator pressing the up or down symbol will move the arrow to the appropriate week for the start of dst. Pressing the sel symbol next to the appropriate week will display the following screen. Press the up or down symbol to move the arrow to the appropriate m...

  • Page 30

    26 models c709 & c717 important: to the operator use the arrow symbols to program the auto start time by increasing or decreasing the hour setting above the cursor. Touch the sel symbol to advance the cursor and program the minutes setting. Touch the sel symbol to return to the previous screen with ...

  • Page 31

    27 models c709 & c717 important: to the operator 140303 fault history the fault history will display up to 100 faults that have occurred. The most recent fault is displayed on screen 1. The date, time, and fault description is displayed on each screen. Fault history 1 00/00/00 00:00 reason > exit lo...

  • Page 32

    28 models c709 & c717 important: to the operator 051025 faults occurring while in auto mode (l/r) hpr>41f (5c) after 4 hr - the mix temperature in the hopper was above 41°f (5°c) more than four hours. (l/r) brl>41f (5c) after 4 hr - the mix temperature in the freezing cylinder (barrel) was above 41°...

  • Page 33

    29 models c709 & c717 important: to the operator 140303 the third screen shows the right side (r) of the freezer. The top line of these screens shows the hopper (h) and barrel (b) temperatures recorded at the end of the heat treat cycle and indicates the side (l or r) of the freezer. The remaining l...

  • Page 34

    30 models c709 & c717 important: to the operator 120227 system information the system information is displayed on three separate screens. The first screen contains the control and software version installed in the machine. Software version c709 control uvc version x.Xx > next touch the sel symbol to...

  • Page 35: Section 6

    31 models c709 & c717 operating procedures section 6 operating procedures the c709 machine stores mix in a hopper. It has a 3.4 quart (3.2 liter) capacity freezing cylinder with a single spout door. The c717 machine stores mix in two hoppers. It has two 3.4 quart (3.2 liter) capacity freezing cylind...

  • Page 36

    32 models c709 & c717 operating procedures step 3 take one of the scraper blades and slip it under the hook at the front of the beater. Wrap the blade around the beater following the helix and pushing the blade down onto the helix as you wrap. At the back end of the beater, slip the blade under the ...

  • Page 37

    33 models c709 & c717 operating procedures model c709 freezer door assembly (cont'd.) step 2 slide the three o-rings into the grooves on the draw valve and lubricate. (see figure 17.) figure 17 step 3 lightly lubricate the inside of the top of the freezer door valve cavity. (see figure 18.) figure 1...

  • Page 38

    34 models c709 & c717 operating procedures 140121 model c709 freezer door assembly (cont'd.) note: the c709 features an adjustable draw handle to provide portion control, giving a better consistent quality to your product and controlling costs. The draw handle should be adjusted to provide a flow ra...

  • Page 39

    35 models c709 & c717 operating procedures step 3 insert the baffle rods through the beaters in the freezing cylinders. With the door seated on the freezer studs, install the handscrews, with the longer ones on top. Tighten equally in a criss-cross pattern to insure the door is snug. Figure 26 step ...

  • Page 40

    36 models c709 & c717 operating procedures 140121 model c717 freezer door assembly (cont'd.) step 8 slide the pivot pin through the draw handles as the handles are inserted into the draw valves. Figure 30 note: this freezer features adjustable draw handles to provide portion control, giving a better...

  • Page 41

    37 models c709 & c717 operating procedures 080227 step 2 slide the two o-rings into the grooves of the outer feed tube. Figure 34 step 3 slide the small o-ring into the groove of the air orifice. Figure 35 note: make sure the hole in the air orifice is clean and is not clogged. If the hole in the ai...

  • Page 42

    38 models c709 & c717 operating procedures 130228 step 3 while the solution is flowing into the freezing cylinder, take particular care to brush-clean the mix level sensing probe on the bottom of the hopper, the mix hopper, the mix inlet hole, and the feed tubes. Step 4 place the power switch in the...

  • Page 43

    39 models c709 & c717 operating procedures 140718 step 10 stand the assembled feed tube in the corner of the mix hopper and place the agitator on the agitator housing. Figure 41 step 11 return to the freezer with a small amount of sanitizing solution. Dip the door spout brush into the sanitizing sol...

  • Page 44

    40 models c709 & c717 operating procedures 140722 daily closing procedures this procedure must be performed once daily! The function of the heat treatment cycle is to destroy bacteria by raising the temperature of the mix in the freezing cylinder and the hopper to a specified temperature for a speci...

  • Page 45

    41 models c709 & c717 operating procedures 080227 step 9 replace the hopper cover(s) and install the drip pans. Step 10 return to the freezer with a small amount of cleaning solution. Dip the door spout brush into the cleaning solution and brush clean the door spout(s) and bottom of the draw valve(s...

  • Page 46

    42 models c709 & c717 operating procedures 130228 step 3 return to the freezer with a small amount of sanitizing solution. Dip the door spout brush into the sanitizing solution and brush clean the door spout(s) and bottom of the draw valve(s). Figure 46 note: to assure sanitary conditions are mainta...

  • Page 47

    43 models c709 & c717 operating procedures 130228 draining product from the freezing cylinder step 1 press the auto symbol , cancelling compressor and beater motor operation. Step 2 remove the hopper cover, the agitator paddle, and the assembled feed tube. Take these parts to the sink for cleaning. ...

  • Page 48

    44 models c709 & c717 operating procedures 080227 step 3 open the draw valve on the freezer door. Drain all the rinse water from the door spout, close the draw valve and touch the wash symbol, / cancelling the wash mode. Step 4 repeat this procedure using clean, warm water, until the water being dis...

  • Page 49

    45 models c709 & c717 operating procedures 080227 brush cleaning step 1 prepare an approved 100 ppm cleaning solution (examples: 2-1/2 gal. [9.5 liters] of kay-5 r or 2 gal. [7.6 liters] of stera-sheen r ). Use warm water and follow the manufacturer's specifications. Make sure all brushes provided w...

  • Page 50: Section 7

    46 models c709 & c717 important: operator checklist 121008 section 7 important: operator checklist during brush cleaning and sanitizing always follow local health codes. Cleaning and sanitizing schedules are governed by your federal, state or local regulatory agencies and must be followed accordingl...

  • Page 51

    47 models c709 & c717 important: operator checklist 080128 j 7. If your machine is equipped with an auxiliary refrigeration system, check the auxiliary condenser for accumulation of dirt and lint. Dirty condensers will reduce the refrigeration capacity of the mix hopper. Condensers must be cleaned m...

  • Page 52: Section 8

    48 models c709 & c717 troubleshooting guide 061204 section 8 troubleshooting guide problem probable cause remedy page ref. 1. Soft lock message appears on display. A. More than 24 hours since the last heat cycle. A. The freezer must go through a heat cycle every 24 hours. The freezer must now be dis...

  • Page 53

    49 models c709 & c717 troubleshooting guide problem probable cause remedy page ref. 3. No product is being dispensed. A. Low on mix. The mix out light is on. A. Add mix to the mix hopper. Return to auto mode. 39 b. The power switch is in the off position. B. Place the power switch to on and select a...

  • Page 54

    50 models c709 & c717 troubleshooting guide problem probable cause remedy page ref. 5. The product is too thick. A. Freezing cylinder not primed correctly. A. Drain the freezing cylinder and reprime the machine. 39 b. The viscosity control is set too cold. B. Call an authorized service technician. -...

  • Page 55

    51 models c709 & c717 troubleshooting guide problem probable cause remedy page ref. 12. The drive shaft is stuck in the drive coupling. A. Mix and lubricant collected in drive coupling. A. Brush clean the rear shell bearing area regularly. 45 b. Rounded corners of drive shaft, drive coupling, or bot...

  • Page 56: Section 9

    52 models c709 & c717 parts replacement schedule 060515 section 9 parts replacement schedule part description every 3 months every 6 months annually scraper blades x drive shaft seal x freezer door gasket x front bearing x draw valve o-ring x mix feed tube o-ring x air orifice o-ring x white bristle...

  • Page 57

    53 models c709 & c717 limited warranty on equipment 131121 section 10 limited warranty on equipment taylor company limited warranty on freezers taylor company, a division of carrier commercial refrigeration, inc. (“taylor”) is pleased to provide this limited warranty on new taylor-branded freezer eq...

  • Page 58

    54 models c709 & c717 limited warranty on equipment 3. Replacement of wear items designated as class “000” parts in the taylor operator’s manual. 4. External hoses, electrical power supplies, and machine grounding. 5. Parts not supplied or designated by taylor, or damages resulting from their use. 6...

  • Page 59: Section 11

    55 models c709 & c717 limited warranty on parts 131121 section 11 limited warranty on parts taylor company limited warranty on taylor genuine parts taylor company, a division of carrier commercial refrigeration, inc. (“taylor”) is pleased to provide this limited warranty on new taylor genuine replac...

  • Page 60

    56 models c709 & c717 limited warranty on parts limited warranty exceptions this limited warranty does not cover: 1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling of defective parts, replacement parts, or new parts. 2. Normal maintenan...

  • Page 61

    57 models c709 & c717 limited warranty on parts limitation of warranty this limited warranty is exclusive and is in lieu of all other warranties, conditions and/or remedies under the law, including any implied warranties or conditions of merchantability or fitness for a particular purpose. The origi...

  • Page 62

    Model c709 057010-27 06/14 taylor company 2014 carrier commercial refrigeration, inc. C jp6 no jp7 jumper installed disables reset. No rtck reserved (do not use) no dbgen reserved (do not use) no w1 reserved (do not use) no jumper installed-force brush clean status. Jumper installed-open all solenoi...

  • Page 63

    Model c709 057010-33 06/14 taylor company 2014 carrier commercial refrigeration, inc. C brown j2 j3 gnd +5v j5 1 2 3 4 5 6 j6 1 2 3 4 5 6 l1 7 j7 1 2 3 4 5 6 7 3 1 5 j8 j9 j12 j11 1 2 3 4 5 6 7 8 j10 1 2 3 4 5 6 7 8 9 10 b a j14 intfc pcb a. With soft serve personality pcb a. 7 8 j13 red wht/red on ...

  • Page 64

    Model c709 057010-40 06/14 taylor company 2014 carrier commercial refrigeration, inc. C j2 j3 gnd +5v j5 1 2 3 4 5 6 j6 1 2 3 4 5 6 l1 7 j7 1 2 3 4 5 6 7 3 1 5 j8 j9 j12 j11 1 2 3 4 5 6 7 8 j10 1 2 3 4 5 6 7 8 9 10 b a j14 intfc pcb a. With soft serve personality pcb a. 7 8 j13 red wht/red on off ba...

  • Page 65

    Model c709 057010-58 06/14 taylor company 2014 carrier commercial refrigeration, inc. C j2 j3 gnd +5v j5 1 2 3 4 5 6 j6 1 2 3 4 5 6 l1 7 j7 1 2 3 4 5 6 7 3 1 5 j8 j9 j12 j11 1 2 3 4 5 6 7 8 j10 1 2 3 4 5 6 7 8 9 10 b a j14 intfc pcb a. With soft serve personality pcb a. 7 8 j13 red wht/red on off ba...

  • Page 66

    Model c717 059901-27 07/14 taylor company 2014 carrier commercial refrigeration, inc. C reserved (do not use) external ground l2 l1 terminal block blk/wht interface board power transformer blk orn red blu 16v l2 emi filter load line l1 l1 l2 240v wht not connected wht wht grn/yel grn/yel blk grn/yel...

  • Page 67

    Model c717 059901-33 07/14 taylor company 2014 carrier commercial refrigeration, inc. C reserved (do not use) external ground l2 l1 terminal block blk/wht interface board power transformer blk orn red blu 16v l2 emi filter load line l1 l1 l2 240v wht not connected wht wht grn/yel grn/yel blk grn/yel...

  • Page 68

    Model c717 059901-40 07/14 taylor company 2014 carrier commercial refrigeration, inc. C reserved (do not use) external ground n l1 terminal block blk/wht interface board power transformer blk orn red blu 16v l2 emi filter load line l1 l1 l2 240v wht not connected wht wht grn/yel grn/yel blk grn/yel ...

  • Page 69

    Model c717 059901-58 07/14 taylor company 2014 carrier commercial refrigeration, inc. C reserved (do not use) external ground n l1 terminal block blk/wht interface board power transformer blk orn red blu 16v l2 emi filter load line l1 l1 l2 240v wht not connected wht wht grn/yel grn/yel blk grn/yel ...