ThereNow iris LiveView User Manual - Connecting Camera to Network

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CONNECTING CAMERA TO NETWORK

Assign the camera to a DHCP reservation

In order for the thereNow web application to reliably 

find the camera, the camera must use an IP address 

that does not change - 

a DHCP reservation is the 

recommended method. Use the camera’s MAC 

address (below) to make a DHCP reservation in 

each location (school building) where the camera 

will be used . You will also need to allow emails from 

therenow.net through your firewall.

MAC address for your camera

The MAC address can be found on a sticker in the 

microphone charging compartment on the base of the camera.

Static IP Assignment on Camera

If you prefer to assign a static IP address directly to the camera, 

you will need to contact thereNow. A thereNow technical support 

representative will need to log into the camera to assign the 

static IP address you have chosen. Note: Keep in mind that with 

this method, each time the camera moves to a new subnet, the 

assigned IP address will need to be manually changed on the 

camera.

External Access (optional)

For external access (outside consultants, coaches, etc.), you 

will need to configure your firewall settings for the iris LiveView 

camera. Create inbound and outbound openings on ports 80 

and 443 for the IP address you have assigned to the iris LiveView 

camera. thereNow cameras are protected by various levels of 

authentication and permissions with 256-bit AES encryption. 

To observe a teacher using an iris LiveView camera, authorized 

users must schedule an observation through thereNow’s 

web application. The teacher to be observed must accept all 

invitations to be observed through the camera.

CAMERA PLACEMENT

Place the iris LiveView camera on top of a surface that is at 

least 5 feet high and within 25 feet of an Ethernet drop. If such 

a surface does not exist, a special 

stand can be purchased from 

thereNow. 

If possible, it’s a good idea to place 

the camera on the side of the room 

that has the most windows so that 

the sunlight does not washout 

the picture; although the camera 

automatically adjusts for focus and 

lighting.

Connect the camera to power and 

your network by plugging in the 

power cord and Ethernet cable to 

the relevant ports on the back of 

the camera. Please check that the 

connecting cables are not a trip 

hazard.

Connecting cables

It is recommended that an Ethernet 

cable be connected to an active 

Ethernet drop, led to the ‘camera’s 

spot’ for that room, e.g., on top of 

a bookshelf or cabinet, and left in that room. This will eliminate 

the need to unplug the Ethernet cable each time the camera is 

moved to a new room. If a power outlet is not in reach of the 

iris LiveView power cable, an extension cable should 

also be left in the room. Use network tie downs to 

secure cables on top of surface where the camera 

is placed.

Front Position

Board

Back Position

Board

Ethernet Cable

Extension cable