Thermador HMWB30 User And Care Manual - Statement of Limited

9

STATEMENT OF LIMITED 

PRODUCT WARRANTY

What this Warranty Covers & Who it 

Applies to

The limited warranty provided by BSH Home Appliances 

Thermador in this Statement of Limited Product Warranty 

applies only to the Thermador appliance sold to you, the 

first using purchaser, provided that the Product was 

purchased: 

•

For your normal, household (non-commercial) use, and 

has in fact at all times only been used for normal 

household purposes.

•

New at retail (not a display, "as is", or previously 

returned model), and not for resale, or commercial use.

•

Within the United States or Canada, and has at all 

times remained within the country of original purchase.

The warranties stated herein apply only to the first 

purchaser of the Product and are not transferable.

Please make sure to return your registration card; while not 

necessary to effectuate warranty coverage, it is the best 

way for Thermador to notify you in the unlikely event of a 

safety notice or product recall.

How Long the Warranty Lasts

Thermador warrants that the Product is free from defects in 

materials and workmanship for a period of twelve (12) 

months from the date of purchase. The foregoing timeline 

begins to run upon the date of purchase, and shall not be 

stalled, tolled, extended, or suspended, for any reason 

whatsoever.

Repair/Replace as Your Exclusive 

Remedy

During this warranty period, Thermador or one of its 

authorized service providers will repair your Product 

without charge to you (subject to certain limitations stated 

herein) if your Product proves to have been manufactured 

with a defect in materials or workmanship. If reasonable 

attempts to repair the Product have been made without 

success, then Thermador will replace your Product 

(upgraded models may be available to you, in Thermador's 

sole discretion, for an additional charge). All removed parts 

and components shall become the property of Thermador 

at its sole option. All replaced and/or repaired parts shall 

assume the identity of the original part for purposes of this 

warranty and this warranty shall not be extended with 

respect to such parts. Thermador's sole liability and 

responsibility hereunder is to repair manufacturer-defective 

Product only, using a Thermador-authorized service 

provider during normal business hours. For safety and 

property damage concerns, Thermador highly 

recommends that you do not attempt to repair the Product 

yourself, or use an un-authorized service provider; 

Thermador will have no responsibility or liability for repairs 

or work performed by a non-authorized service. If you 

choose to have someone other than an authorized service 

provider work on your Product, THIS WARRANTY WILL 

AUTOMATICALLY BECOME NULL AND VOID. Authorized 

service providers are those persons or companies that 

have been specially trained on Thermador products, and 

who possess, in Thermador's opinion, a superior reputation 

for customer service and technical ability (note that they 

are independent entities and are not agents, partners, 

affiliates or representatives of Thermador). Notwithstanding 

the foregoing, Thermador will not incur any liability, or have 

responsibility, for the Product if it is located in a remote 

area (more than 100 miles from an authorized service 

provider) or is reasonably inaccessible, hazardous, 

threatening, or treacherous locale, surroundings, or 

environment; in any such event, if you request, Thermador 

would still pay for labor and parts and ship the parts to the 

nearest authorized service provider, but you would still be 

fully liable and responsible for any travel time or other 

special charges by the service company, assuming they 

agree to make the service call.

Out of Warranty Product

Thermador is under no obligation, at law or otherwise, to 

provide you with any concessions, including repairs, pro-

rates, or Product replacement, once this warranty has 

expired.

Warranty Exclusions

The warranty coverage described herein excludes all 

defects or damage that are not the direct fault of 

Thermador, including without limitation, one or more of the 

following:

•

Use of the Product in anything other than its normal, 

customary and intended manner (including without 

limitation, any form of commercial use, use or storage 

of an indoor product outdoors, use of the Product in 

conjunction with air or water-going vessels).

•

Any party's willful misconduct, negligence, misuse, 

abuse, accidents, neglect, improper operation, failure 

to maintain, improper or negligent installation, 

tampering, failure to follow operating instructions, 

mishandling, unauthorized service (including self-

performed "fixing" or exploration of the appliance's 

internal workings).

•

Adjustment, alteration or modification of any kind.

•

A failure to comply with any applicable state, local, city, 

or county electrical, plumbing and/or building codes, 

regulations, or laws, including failure to install the 

product in strict conformity with local fire and building 

codes and regulations.