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Valet Digital Instruction Manual

Manual is about: Back-To-Base Monitored Alarm System with Wireless Detectors, Remote Controls & External Siren

Summary of Digital

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    Valet digital back-to-base monitored alarm system with wireless detectors, remote controls & external siren designed in australia. Made in taiwan i n s t r u c t i o n m a n u a l r e v 2 . 2 thank you for purchasing an australian designed product. Please read this manual carefully before installati...

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    2 contents contents ...............................................................................................................2 introduction .......................................................................................................4 valet digital back-to-base monitored alarm system...

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    3 r emote c ontrol f unctions .............................................................................39 arming away m ode ........................................................................................40 arming stay m ode ..................................................................

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    4 introduction your valet digital alarm system is a state-of-the-art wireless security system, designed for simple diy (d o i t y ourself ) installation. It is suitable for home or business use and integrates with the valet monitoring system for total 24-hour protection for you, your family and your...

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    5 what you get: item description qty image 1. Main control unit the main control unit is the central processing unit or “the brain” of the system, communicating with all the devices and to the monitoring station via its digital telephone dialer. Eight fully programmable zones, each with full or part...

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    6 4. Remote controls these two button remote controls allow you to easily arm and disarm the system or activate the panic facility from virtually anywhere around your premises. These high security remote controls cannot be copied by scanning or code grabbing. Up to 7 remote controls can be used. Our...

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    7 9. Wireless keypad a wireless keypad can be placed inside the entrance to your premises, allowing people to arm and disarm the system using a pin number instead of remote controls. This enables multiple user access without needing extra remote controls. Optional 10. Wireless reed switch the wirele...

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    8 valet digital back-to-base monitored alarm system the purpose of this document is to provide you with full explanatory details (in layman’s terms) of your valet digital alarm system and the valet 24 hr monitoring service provided. It also outlines the ongoing monitoring service fees, the automated...

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    9 1x wireless external high power siren and strobe. This unit is designed to be easily mounted under an eave. No cabling is required between the main control unit and the siren. Simply connect to ac mains via the included plug pack, which is supplied with a ready to connect 10m long cable. This unit...

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    10 requirements: *alarm patrol response is optional and operates independently from our monitoring system. An additional charge per call out will incur if you request this service. This is not included in your monthly monitoring charge. A valid credit card is required to access this service. **stand...

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    11 4. Monitoring service plans you can select from 3 different monitoring plans – either the residential standard plan, the commercial standard plan, or the residential basic plan. To change between plans, please refer to page 25 of this manual. The residential standard plan: this plan is designed f...

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    12 5. Monitoring plan costs once you have purchased your valet digital system from your dealer, you will be billed automatically each month for the monitoring service as long as you choose to have the system connected to your phone line. If you no longer require a monitored security system, you may ...

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    13 6. Automated billing procedure via 1900 (available soon) rather than billing your credit card, your valet digital can be programmed to automatically call a special 1900 number, and in turn add the monthly monitoring service fee of $29.95, $39.95 or $15.00 to your regular phone bill. This system i...

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    14 what should i do if my system develops a fault? Our products have demonstrated a very high immunity to false activations and faults. Here are some checks you can make to identify any potential causes (or remedies) before calling us. • is the mains power ok? O test that other household appliances ...

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    15 installation planning the installation to get the best possible protection from your valet digital alarm system, it is advisable that you follow the following guidelines on where to place the system components. Below is a diagram of where we suggest you should place the main control unit, the ext...

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    16 step 1: install the wireless pir detectors about the wireless passive infrared detector (pirw) the detector is a high quality infrared movement detector, which is battery operated and communicates with the valet digital alarm system via radio frequency (rf) transmission. This detector is very eas...

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    17 tips for positioning • mount the detector on your wall using the swivel mount provided at a minimum height of 1.2 metres and maximum of 2.1 metres (lower is better). Make sure the detector is a minimum of 2 metres away from your main control unit so it doesn’t “swamp” the receiver with a signal t...

  • Page 18: I M P O R T A N T

    18 firstly, the mounting bracket must be fixed to the wall using the self-tapping screw. Mounting should be at a minimum height of 1.2 metres and maximum of 2.1 metres. Drill a 5mm diameter hole (at least 30mm deep) into the wall for mounting the detector bracket/socket base. Push the wall plug into...

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    19 test mode for the passive infrared detectors it is vital that the detector is tested carefully for each installation. At 25°celsius, the detector should have a detection range of approximately 10 metres and a scope angle of 90°, i.E. 45° either side of the centre position straight ahead of the le...

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    20 adjusting the sensitivity dual edge sensing (des) technology ‘explained’ figure 4 – side view, detection pattern in optimal temperature environment pulse count select jumper on least sensitive – 3 pulse counts off most sensitive – 2 pulse counts the sensitivity of the detector can be changed by e...

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    21 this detector has dual edge sensing (des) technology, developed to eliminate false alarms yet still provide maximum security. The detector uses a pattern of infrared beam zones to sense body movement. The detection pattern in an optimal temperature environment is shown in figure 6 and figure 7. E...

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    22 top view = infrared beam zone triggering the detector when set to “least sensitive” (default setting) figure 6 – least sensitive trigger in figure 6 , a body moving from position 1 to position 2, into the infrared beam zone, will create a pulse. Moving from position 2 to 3, out of the other side ...

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    23 triggering the detector when set to “most sensitive” figure 8 – most sensitive trigger in figure 8 , a body moving from position 1 to position 2, into the infrared beam zone, will create a pulse. Moving from position 2 to 3, out of the other side of the same infrared beam zone, will create anothe...

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    24 step 2: install the main control unit the main control unit requires both ac power and a phone line to be plugged in. Therefore, it should be located as close as possible to a power and phone outlet and preferably mounted out of sight. For maximum wireless range, mount the unit at a height of 1.5...

  • Page 25: To Change Between Plans

    25 step 3: changing your system from the residential to the commercial or basic plans: your valet digital is pre-programmed at the factory on the residential standard plan. If you wish to change to the commercial or basic plans, please follow the procedure below. 1. Turn the main control unit off vi...

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    26 valet digital main control unit basic connection diagram the diagram above shows the 3 standard connections for the main control unit: 1. Low voltage power adapter for connection to your power-point. 2. Telephone line connection using the supplied lead. Please note the wall socket plug is removab...

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    27 step 4: connecting to the valet monitoring centre once the main control unit is installed, your valet digital alarm system is ready to be connected to the valet monitoring centre. The valet monitoring centre dramatically increases the protection provided by your valet digital acting, as a link be...

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    28 step b – add your account details *note: at this stage you will be provided with a 6-digit account number. Record this number somewhere safe as it is needed to log on to the website in the future. Enter an account name that will be used to refer to your account if you ever speak to a customer ser...

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    29 step c – add your contact details *note: the password that you choose is the password that you must enter when the valet monitoring centre calls i.E. You will be called and request that you enter your password using the alphanumeric keypad on your phone eg. If your password was ‘water’ you would ...

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    30 step d- login to the valet monitoring centre once you have created your valet account you will be automatically logged into the valet monitoring centre. However, when you next want to access your account, you will need to login. To do this go to www.Guard.Com.Au and click on the ‘login’ button up...

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    31 step e- set up my sensors a sensor or detector is what triggers an alarm to tell you when there is a problem. They can include movement sensors, vibration sensors, reed switches (for doors or windows), smoke detectors, panic buttons or medical alarms. To set up your sensors, click the ‘sensor’ bu...

  • Page 32: Alarm Messages

    32 6) you will then be prompted to enter your password using the numbers on your keypad. If your password is a word, then use the numbers corresponding to the letters on your keypad. For example the letter ‘c’ corresponds to the number 2 and the letter ‘l’ corresponds to 6 and so on. The password ‘d...

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    33 user close the alarm is armed. System reboot the alarm has been turned on with the keyswitch. System battery failed the backup battery has failed or requires to be charged. Periodic test failed the valet monitoring station failed to communicate with the alarm panel for more than seven days. Event...

  • Page 34: Message Format

    34 message format the notification messages contain the following information: message date: the time and the date when the message is sent. Detail: provides the area, zone and event that caused the message to be sent account name: the name of the premises where the alarm is installed. Address: the ...

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    35 step 5: installing the external siren the external siren should be mounted at the front or the front side of the building so as to provide maximum visual deterrent and to allow neighbours to identify that it is your system that has been activated. The mounting position must not be exposed to dire...

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    36 installing the siren unit figure 11 1. Drill mounting holes (7mm diameter, 25mm minimum in depth) into the chosen wall. 2. If a masonry wall, use the green star plugs. Press each one into the 4 main mounting holes. 3. Make a 12mm hole and feed the 10m of low voltage power cable through the wall a...

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    37 operation master keyswitch on main control unit the master keyswitch is located on the main control unit. The master keyswitch allows you to completely disable the alarm system, and is used primarily for transportation purposes so as not to flatten the internal back-up battery unnecessarily as le...

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    38 entry delay (for use with the optional wireless keypad) the programmable entry delay is 30 seconds. The purpose of this function is to allow users to disarm the alarm system within the delay before the alarm is set-off (triggering the screamer, siren and the strobe & communicating with the valet ...

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    39 remote control functions press button 1 away mode press once to arm the system in normal away mode. The internal screamer will beep at 1-second intervals for the 20second exit delay and the outside siren will beep once. The strobe will flash once. Stay mode press twice within 3 seconds to arm the...

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    40 arming away mode when to use this mode is used when leaving the building or premise, i.E. Away from premises. Arming the system in this mode will activate all wireless detectors. Indications the siren will beep once and the strobe will flash once. The red warning light will turn on. The internal ...

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    41 arming stay mode when to use this mode is used for protecting only a selected area(s) of the building while you (and others) are on the premises or someone is staying home. Generally used at night while sleeping. Indications the siren will beep one low tone beep after the second time button 1 is ...

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    42 what will happen if i do not connect my valet digital to a phone line, or the line fails? When you connect power to the main control unit, 1 hour after power connection your valet digital will attempt to dial out via the phone line to charge for the first months monitoring service fee. If unsucce...

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    43 programming ensure that before any programming, each step is well rehearsed. This will eliminate becoming confused and making mistakes. If at any stage you become lost or forget where you are up to, simply stop and wait for the 3 low toned beeps that tell you that the alarm timed out of programmi...

  • Page 44: To Add A New Remote

    44 adding new remotes + to add a new remote 1. Press 1 time disarm the system (if it is not already disarmed) with an original remote control by pressing button 2 . You do not need to enter programming mode. 2. Press and hold button 2 (for approximately 3 seconds) on the original working remote cont...

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    45 safety lock safety lock is a feature, which prevents accidental changes to the programming of the system. Safety lock must be turned off to allow programming. You will only be able to enter programming mode within 5 minutes of following the procedure, how to turn off safety lock . How to turn off...

  • Page 46: To Add A Detector

    46 adding a detector + to add a detector 1. Safety lock must be off ensure safety lock has been turned off within the last 5 minutes. See page 43. 2. Press both buttons for 3 seconds enter programming mode by pressing buttons 1 & 2 together for 3 seconds . The siren will beep 3 times to confirm you ...

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    47 to add a detector …continued… within 60 seconds within 60 seconds within 60 seconds 6. Press to add in stay & away modes or press to add in away mode only or press to add in 24 hour mode this option will enable the detector in both stay and away modes. This option will disable the detector in sta...

  • Page 48: To Delete A Detector

    48 deleting a detector to delete a detector 1. Safety lock must be off ensure safety lock has been turned off within the last 5 minutes. See section 43. 2. Press both buttons for 3 seconds enter programming mode by pressing buttons 1 & 2 together for 3 seconds . The siren will beep 3 times to confir...

  • Page 49: To Enter Walk Test Mode

    49 walk test mode walk test mode should be used when testing the system or after a new detector has been learnt into the system. To enter walk test mode 1. Safety lock must be off ensure safety lock has been turned off within the last 5 minutes. See section 43. 2. Press both buttons for 3 seconds en...

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    50 enable or disable zones for entry delay if a detector zone is enabled with an entry delay, the alarm will provide a 30 second delay on entry to enable you to disarm the alarm before it is setoff. When the alarm is trigged with the entry delay zone, the internal screamer will beep continuously for...

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    51 to disable a detector for entry delay 1. Enter entry delay programming mode: 1. Press the ‘ # ‘ key then enter your 4-digit pin code followed by the number ‘6’ key. 2. You will hear a low tone beep confirming that the alarm is ready to disable an entry delay for a detector zone 2. Delete an entry...

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    52 stay mode entry guard sound this selects the type of sound you would like for the stay mode alarm. There are 2 options. Normally, if the alarm is triggered in stay mode the alarm will sound 6 tones when set to entry guard tones . This is used to alert you if someone enters within the stay mode pr...

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    53 within 30 seconds within 30 seconds 5. Press to choose entry guard tones or press to choose full siren this option will enable entry guard tones when the system is triggered in stay mode. This option will sound the steady siren when the system is triggered in stay mode. The system will automatica...

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    54 arm / disarm beeps arming and disarming beeps can be programmed in one of the following configurations. Default both on option 1 arming beep only option 2 disarming beeps only how to change arming / disarming beeps 1. Safety lock must be off ensure safety lock has been turned off within the last ...

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    55 maintenance the complete system should be tested at regular intervals. We suggest testing it once every fortnight or at least once per month. Replacement batteries (when required) are available by calling 1800 050 333. Real time clock battery your valet digital is equipped with a real time clock ...

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    56 main control unit backup battery specifications battery type rechargeable nimh (nickel metal hydride) capacity 200mah voltage 9v (8.4v) the remote control the batteries in the remote control will need to be replaced once every 1 to 3 years, depending on usage. You are able to recognise when the b...

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    57 wireless pir detector battery specifications battery type 2 x lithium button cells model cr2450 voltage 3 volts when replacing the batteries you must take the following into consideration: • you must replace both batteries at the same time. Don’t just replace one of them. • be sure not to touch t...

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    58 external wireless siren backup battery the back up battery charges automatically (when necessary) while the power supply (plug pack) is connected. The system has a self-test function and will report a low back up battery on disarming indicated by 10 beeps. To test manually: disconnect the power s...

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    59 warranty & monitoring terms warning limitations & warranty while this system is an advanced design security system, it does not offer guaranteed protection against burglary, fire or any other emergency. Any alarm system, whether commercial or residential, is subject to compromise or failure to wa...

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    60 • even if the system responds to the emergency as intended, however, occupants may have insufficient time to protect themselves from the emergency situation. In the case of a monitored alarm system, authorities may not respond appropriately. • this equipment, like other electrical devices, is sub...

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    61 agreement for online security services the following terms and conditions apply should you wish to be supplied with the monitoring services. Definitions where used in this agreement: "we", "us", and "our" refers to valet monitoring pty ltd (abn 62007539577), its successors and assigns. "you" and ...

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    62 warranties and liabilities we will use our best endeavours to provide the monitoring services with due diligence. To the extent permitted by law, we will not be liable to you for any loss or damage you may suffer in the use of the monitoring services other than loss or damage which results from a...

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    63 you acknowledge that you undertake not to write any system codes relating to the monitoring services in public or insecure places, and to ensure that key cards, keys, and other access devices are kept under secure care. Furthermore you undertake to ensure that when authorised code or key holders ...

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    64 please cut out & return this information within 14 days of purchase to: valet monitoring pty ltd 11 ferndell street granville nsw 2142 australia valet digital warranty card name address suburb state postcode country email purchase date invoice number daytime phone who did you purchase your valet ...