Valore L5 User Manual - page 5
Issue 2: Sound from the headset is too soft or silent
Problem 1: Headset’s battery is low / flat
Solution: Fully charge the headset (2 hours) and retry connection with your mobile device.
Problem 2: Headset or mobile device’s volume is too low
Solution: Turn the volume of the headset or mobile device up to increase the volume.
Problem 3: Music track may not be audible
Solution: Make sure that the music track is of a playable format for the mobile device.
Problem 4: Headset and mobile device might not be connected properly.
Solution: Repeat the connection step via Bluetooth/ auxiliary cable again to make sure that it
is connected properly and try again.
Issue 3: The user manual instructions does not work
Solution: Contact the manufacturer or the staff at the store of purchase for assistance.
Issue 4: Unable to hear from both side of a call answered by the headset
Problem 1: Headset not paired properly
Solution: Make sure the headset is properly paired.
Problem 2: Headset volume may be too low
Solution: Turn up the volume of the headset and phone.
Problem 3: Microphone may be obstructed
Solution: Make sure the microphone is not being obstructed by other objects.