Vanguard EBDV34N Owner's Operation And Installation Manual - Owner’S Manual

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OWNER’S MANUAL

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TROUBLESHOOTING

Continued

 WARNING: If you smell gas

• Shut off gas supply.

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas

supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

IMPORTANT:

Operating fireplace where impurities in air exist may create odors. Cleaning supplies,

paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These

fumes may mix with combustion air and create odors. These odors will disappear over time.

POSSIBLE CAUSE

1. Gas leak. 

See Warning statement

above

 1. High or gusting winds

2. Low line pressure

3. Pilot is partially clogged

4. Inner vent pipe leaking exhaust gasses

into system

5. Horizontal vent improperly pitched

6. Glass too loose and air tight gasket leaks

in corners after usage

7. Bad thermopile or thermocouple

8. Improper vent cap installation

1. Gas leak. 

See Warning statement

above

2. Control valve defective

1. Gas leak. 

See Warning statement

above

1. Improper log placement

2. Air holes at burner inlet blocked

3. Burner flame holes blocked

OBSERVED PROBLEM

Fireplace produces unwanted odors

Fireplace shuts off in use

 Gas odor even when control knob is in OFF

position

Gas odor during combustion

Dark residue on logs or inside of fireplace

REMEDY

1. Locate and correct all leaks (see Check-

ing Gas Connections, pages 19 and 20)

1. Fireplace has been tested for up to

40mph winds. However, extreme con-

ditions may occur. See Lighting Instruc-

tions on page 24.

2. Contact localnatural gas  company

3. Clean pilot (see Cleaning and Mainte-

nance, page 26)

4. Locate and correct all leaks (see Check-

ing Gas Connections, pages 19 and 20)

5. Horizontal vent termination should slope

down only enough to prevent any water

from entering the unit. The maximum

downward slope of the vent termination

is 1/4" for any horizontal run

6. Tighten glass

7. Replace faulty component

8. Check for proper installation and free-

dom from debris or blockage

1. Locate and correct all leaks (see Check-

ing Gas Connections, pages 19 and 20)

2. Replace control valve

1. Locate and correct all leaks (see Check-

ing Gas Connections, pages 19 and 20)

1. Properly locate logs (see Installing Logs,

Lava Rock, and Glowing Embers, page 23)

2. Clean out air holes at burner inlets. Pe-

riodically repeat as needed

3. Remove blockage or replace burner

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