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  5. Owner's Operation And Installation Manual

Vantage Hearth BGE18NE Owner's Operation And Installation Manual

Manual is about: unvented

Summary of BGE18NE

  • Page 1

    For more information, visit www.Fmiproducts.Com warning: if the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or loss of life. — do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or...

  • Page 2: Safety

    Www.Fmiproducts.Com 125784-01d 2 safety table of contents safety .................................................................. 2 unpacking............................................................ 5 product identification ........................................... 5 local codes.................

  • Page 3: Or Other Reproductive Harm.

    Www.Fmiproducts.Com 125784-01d 3 warning: this product con- tains and/or generates chemicals known to the state of california to cause cancer or birth defects or other reproductive harm. Important: read this owner’s manual carefully and completely before trying to assemble, op- erate or service this...

  • Page 4: Safety

    Www.Fmiproducts.Com 125784-01d 4 safety continued 1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases. 2. Do not place propane/lp supply tank(s) inside any structure. Locate propane/ lp supply tank(s) outdoo...

  • Page 5: Product Identification

    Www.Fmiproducts.Com 125784-01d 5 product identification figure 1 - product identification log set base assembly rear burner local codes state of massachusetts: the installa- tion must be made by a licensed plumber or gas fitter in the commonwealth of massachusetts. Sellers of unvented propane or nat...

  • Page 6: Product Features

    Www.Fmiproducts.Com 125784-01d 6 air for combustion and ventilation product features operation this heater is clean burning. It requires no outside venting. There is no heat loss out a vent or up a chimney. Heat is generated by both realistic flames and glowing coals. This heater is designed for ven...

  • Page 7

    Www.Fmiproducts.Com 125784-01d 7 air for combustion and ventilation continued if your home meets all of the three criteria above, you must provide additional fresh air. See ventilation air from outdoors, page 8. If your home does not meet all of the three criteria above, proceed to determin- ing fre...

  • Page 8: Or Applicable Local Codes.

    Www.Fmiproducts.Com 125784-01d 8 air for combustion and ventilation continued figure 3 - ventilation air from outdoors outlet air ventilated attic outlet air inlet air inlet air ventilated crawl space to crawl space to attic warning: if the area in which the heater may be operated does not meet the ...

  • Page 9: Installation

    Www.Fmiproducts.Com 125784-01d 9 installation warning: seal any fresh air vents or ash clean-out doors located on floor or wall of fire- place. If not, drafting may cause pilot outage or sooting. Use a heat-resistant sealant. Do not seal chimney flue damper. Warning: never install the heater • in a ...

  • Page 10: Permitted.

    Www.Fmiproducts.Com 125784-01d 10 log sizing requirements minimum firebox size log set models height depth front width rear width* lbg18-sm 17" 13.5" 20" 14" lbg18-rm 17'' 13.5'' 20'' 14'' lbg24-sm 17" 13.5" 26" 18" lbg24-rm 17" 13.5" 26" 18" lbg30-sm 21" 13.5" 32" 22" lbg30-rm 21'' 13.5'' 32'' 22''...

  • Page 11: Installation

    Www.Fmiproducts.Com 125784-01d 11 installation continued heat resistant material (a) figure 5 - heat resistant material (slate, marble, tile, etc.) above fireplace noncombustible material distance (a) requirements for safe installation 12" or more noncombustible mate- rial ok. Between 8" and 12" 24"...

  • Page 12: Installation

    Www.Fmiproducts.Com 125784-01d 12 installation continued notice: if your installation does not meet the minimum clear- ances shown, you must do one of the following: • operate the logs only with the flue damper open • raise the mantel to an accept- able height • remove the mantel 14" min. Combustibl...

  • Page 13: Installation

    Www.Fmiproducts.Com 125784-01d 13 installation continued 1. Apply pipe joint sealant lightly to male threads of gas fitting (provided). Connect approved flexible gas hose to inlet side of gas control (see figure 10). Important: hold gas regulator with wrench when connecting flexible gas hose. 2. Pos...

  • Page 14: Caution: Use Only New,

    Www.Fmiproducts.Com 125784-01d 14 for propane/lp units, the installer must supply an external regulator. The external regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to between 11" and 14" of water. If you do not re- duce incoming gas pressure, heater regulator dam...

  • Page 15: Installation

    Www.Fmiproducts.Com 125784-01d 15 installation continued checking gas connections warning: test all gas piping and connections, internal and external to unit, for leaks after installing or servicing. Correct all leaks at once. Warning: never use an open flame to check for a leak. Apply a noncorrosiv...

  • Page 16: Installation

    Www.Fmiproducts.Com 125784-01d 16 installation continued pressure testing heater gas connections 1. Open equipment shutoff valve (see figure 14, page 15). 2. Open main gas valve located on or near gas meter for natural gas or open propane/ lp supply tank valve. 3. Make sure control knob of heater is...

  • Page 17: Installation

    Www.Fmiproducts.Com 125784-01d 17 installation continued figure 21 - main screen figure 22 - configuration menu figure 23 - off highlighted re-pairing important! This appliance is shipped with the remote control and control module (receiver) paired. However, if more than one copreci brand electronic...

  • Page 18: Installation

    Www.Fmiproducts.Com 125784-01d 18 installation continued configuration change back yes no 0.5°c thermostat programming gap temp fri 22:05 off pairing configuration select back off no yes 0.5°c thermostat programming gap temp fri 22:05 pairing figure 24 - change off to on figure 25 - signal bars figu...

  • Page 19: Installation

    Www.Fmiproducts.Com 125784-01d 19 installation continued fiber log models lbg(18,24,30,36)-sm note: your appliance may vary from model shown but log placement will be the same. 1. Place bottom log in center of the base as- sembly as shown in figure 29. 2. Rest rear log in back corner sections of bas...

  • Page 20: Installation

    Www.Fmiproducts.Com 125784-01d 20 installation continued lbg(18,24,30)-sm models lbg36-sm models figure 32 - correct log placement concrete log models lbg(18,24,30)-rm each log is marked with a number. These numbers will help you identify the log when installing (see chart on page 21). It is very im...

  • Page 21: Installation

    Www.Fmiproducts.Com 125784-01d 21 figure 36 - installing logs top right log front left log front right log top left log 6. Place the small top right log as shown in figure 37. The bottom of the log is shaped to fit onto the recessed areas of the top right log and the front right log. The re- cessed ...

  • Page 22: Installation

    Www.Fmiproducts.Com 125784-01d 22 installation continued figure 40 - installing front left log figure 41 - installing front right log front left log recessed areas recessed areas front right log grate prongs grate prongs figure 42 - installing top left front log top left front log top right front lo...

  • Page 23: Installation

    Www.Fmiproducts.Com 125784-01d 23 8. Place the rear left top log on top of the middle log and the rear log. Match the pin on the middle log with the round hole in the bottom of the rear left top log (see figure 45. The rear log has a flat area for the back of the rear left top log to set in. 9. Plac...

  • Page 24: Installation

    Www.Fmiproducts.Com 125784-01d 24 figure 50 - installing left ember bed log left ember bed log 5. The right ember bed log has a hole in the bottom that sets on the grate finger and the other end rest on the fireplace floor, place log as shown in figure 51, page 25. The back side of this log needs to...

  • Page 25: Installation

    Www.Fmiproducts.Com 125784-01d 25 installation continued figure 52 - installing left middle log figure 51 - installing right ember bed log right ember bed log left middle log hole underneath grate prong figure 53 - installing right middle log right middle log rear middle log figure 54 - installing r...

  • Page 26: Warning: Do Not Use Any

    Www.Fmiproducts.Com 125784-01d 26 ember placement - bge series burner systems warning: do not use any other ember material not sup- plied with this unit. Warning: do not operate unit without ember material correctly in place as shown in figures 60 & 61. Do not place ember material anywhere else on t...

  • Page 27: Installation

    Www.Fmiproducts.Com 125784-01d 27 figure 61 - placement of rock wool for bge series (shown with platinum bright embers) figure 60 - platinum bright embers for bge series flat front burner ember material rock wool installation continued figure 59 - ember chunk placement bge2436 series ember chunk #1 ...

  • Page 28: Operation

    Www.Fmiproducts.Com 125784-01d 28 gas is heavier than air and will settle on the floor. What to do if you smell gas • do not try to light any appliance. • do not touch any electric switch; do not use any phone in your building. • immediately call your gas supplier from a neighbor’s phone. Follow the...

  • Page 29: Operation

    Www.Fmiproducts.Com 125784-01d 29 off button this button switches off the appliance. If it is pressed and held for more than 40 seconds, the configuration menu is accessed. Left, middle and right button these buttons change their function as shown by the on-screen labels. For some screens a button m...

  • Page 30: Operation

    Www.Fmiproducts.Com 125784-01d 30 operation continued and then figure 65 - menu system figure 66 - adjusting menu menu system the remote is organized by means of a menu system. After batteries are installed the first time, the remote starts at the ''off'' screen ( it is pos- sible that the remote is...

  • Page 31: Operation

    Www.Fmiproducts.Com 125784-01d 31 auto mode if ''auto'' is pressed in the initial screen, 25ºc (77ºf) appears as the desired temperature in the selected setting. In the bottom row, and appear, indicating that we can change the desired temperature value by just pressing the left or middle button. In ...

  • Page 32: Operation

    Www.Fmiproducts.Com 125784-01d 32 operation continued figure 72 - setting control mode figure 73 - day programming menu day programming menu (menu adjust menu change program): there are 8 menus like this. One for daily, and the others for each day (monday, tuesday, wednesday, thursday, friday, satur...

  • Page 33: Operation

    Www.Fmiproducts.Com 125784-01d 33 automatic lock can be selected. This means that if no button is pressed for while, the remote automatically goes into locked mode. How to select the temperature unit (ºc/ºf) in the main screen, press ''menu'' button. Se- lect ''adjust menu'' and then select ''unit''...

  • Page 34: Inspecting Burners

    Www.Fmiproducts.Com 125784-01d 34 inspecting burners continued figure 78 - correct middle burner flame pattern figure 79 - incorrect middle burner flame pattern yellow tipping at top of blue flame cleaning and maintenance warning: turn off heater and let cool before cleaning. Caution: you must keep ...

  • Page 35: Cleaning and Maintenance

    Www.Fmiproducts.Com 125784-01d 35 4. Check orifice holder located at the end of the burner tube again. Remove any large particles of dust, dirt, lint or pet hair with a soft cloth or vacuum cleaner nozzle. 5. Blow air into the primary air holes on the orifice holder. 6. In case any large clumps of d...

  • Page 36: Wiring Diagram

    Www.Fmiproducts.Com 125784-01d 36 wiring diagram power suppl y bo x contro l modul e remote contro l specifications bge18pe • rating (variable): 24,000/30,000 btu/hr • type gas: propane/lp • ignition: electronic • manifold pressure: 8" w.C. • inlet gas pressure (in. Of water): max - 14" w.C., min* -...

  • Page 37: Troubleshooting

    Www.Fmiproducts.Com 125784-01d 37 troubleshooting warning: turn off heater and let cool before servicing. Only a qualified service person should service and repair heater. Caution: never use a wire, needle or similar object to clean ods/pilot. This can damage ods/pilot unit. Note: all troubleshootin...

  • Page 38: Troubleshooting

    Www.Fmiproducts.Com 125784-01d 38 troubleshooting continued observed problem possible cause remedy 6. Led is blinking 7. Ignitor cable is not connected 8. Ignitor cable pinched or wet 9. Broken ignitor cable. 10. Ignitor electrode positioned wrong. 11. Ignitor electrode broken. 12. Control module so...

  • Page 39: Troubleshooting

    Www.Fmiproducts.Com 125784-01d 39 troubleshooting continued observed problem possible cause remedy when ignitor button is pressed on the remote or touch pad, the pilot sparks but there is no ignition. 1. Gas supply turned off or equip- ment shutoff valve closed 2. Air in gas lines. 3. Thermocouple c...

  • Page 40: Troubleshooting

    Www.Fmiproducts.Com 125784-01d 40 troubleshooting continued observed problem possible cause remedy ods pilot lights but pilot flame goes out before burners light. Burner system lights from remote but not from touch pad burner system does not ignite the burner while the remote is in the program mode....

  • Page 41: Troubleshooting

    Www.Fmiproducts.Com 125784-01d 41 troubleshooting continued observed problem possible cause remedy burner system shuts off. Control module sounds 2 cycles of 3 beeps. Config. Error is shown in remote display. Burner system shuts off. Control module sounds 2 cycles of 3 beeps. Eepron error is shown i...

  • Page 42: Troubleshooting

    Www.Fmiproducts.Com 125784-01d 42 troubleshooting continued possible cause 1. Inlet gas pressure is too low 2. Burner orifice(s) clogged 3. Mislocated crossover tube 1. Manifold pressure is too low 2. Burner orifice(s) clogged 3. Mislocated crossover tube 1. Burner orifice is clogged or dam- aged 2....

  • Page 43: Troubleshooting

    Www.Fmiproducts.Com 125784-01d 43 troubleshooting continued warning: if you smell gas • shut off gas supply. • do not try to light any appliance. • do not touch any electrical switch; do not use any phone in your building. • immediately call your gas supplier from a neighbor’s phone. Fol- low the ga...

  • Page 44: Parts

    Www.Fmiproducts.Com 125784-01d 44 parts remote-ready control models bge18ne, bge18pe, bge2436ne, bge2436pe 1 2 3 4 5 6 7 8 9 11 10 12 13 28 29 14 16 17 18 30 15 19 20 21 22 23 24 25 26 27 13 11 parts available not shown key no. Part no. Description bge18nr bge18pr bge2436nr bge2436pr qty. 120466-01 ...

  • Page 45: Parts

    Www.Fmiproducts.Com 125784-01d 45 key no. Part no. Description bge18ne bge18pe bge2436ne bge2436pe qty. 1 125919-01 electronic valve kit • • 1 125919-04 electronic valve kit • • 1 2 125800-01 bracket, valve • • • 1 3 125816-01 fitting, tube .375 - .125 nptf • • • • 1 4 125817-02 tube, orifice to val...

  • Page 46: Parts

    Www.Fmiproducts.Com 125784-01d 46 1 2 3 4 5 6 key no. Model number description qty lbg18-sm lbg24-sm lbg30-sm 1 121699-05 121699-11 121699-17 front right log 1 2 121699-04 121699-10 121699-16 front left log 1 3 121699-02 125683-01 125683-01 middle right log 1 4 121699-03 121699-09 121699-15 middle l...

  • Page 47: Parts

    Www.Fmiproducts.Com 125784-01d 47 key no. Model number description qty lbg36-sm 1 121699-13 bottom log 1 2 125683-01 middle right log 1 3 121699-15 middle left log 1 4 121699-20 front left log 1 5 121699-21 front right log 1 6 121699-22 back log 1 7 121699-23 left small front log 1 8 121699-24 right...

  • Page 48: Parts

    Www.Fmiproducts.Com 125784-01d 48 key no. Part number description qty lbg18-rm lbg24-rm lbg30-rm 1 125055-13 125055-02 125055-08 front right log 1 2 125055-12 125055-01 125055-07 front left log 1 3 125055-15 125055-04 125055-10 middle right log 1 4 125055-16 125055-05 125055-11 middle left log 1 5 1...

  • Page 49: Parts

    Www.Fmiproducts.Com 125784-01d 49 key no. Part number description qty lbg18-cm lbg24-cm lbg30-cm 1 125827-01 125828-01 125828-01 log, rear 1 2 125827-02 125828-02 125828-02 log, ramp 1 3 125827-03 125828-03 125829-01 log, left front 1 4 125827-04 125828-04 125829-02 log, right front 1 5 125827-05 12...

  • Page 50: Parts

    Www.Fmiproducts.Com 125784-01d 50 key no. Part number description qty lbg18-bm lbg24-bm lbg30-bm 1 125851-01 125852-01 125852-01 log, ramp 1 2 125851-02 125852-02 125853-01 log, left front 1 3 125851-03 125852-03 125853-02 log, right front 1 4 125851-04 125852-04 125852-04 log, left front ember bed ...

  • Page 51: Service Hints

    Www.Fmiproducts.Com 125784-01d 51 service hints when gas pressure is too low • pilot will not stay lit • burners will have delayed ignition • heater will not produce specified heat • propane/lp gas supply may be low you may feel your gas pressure is too low. If so, contact your local propane/lp or n...

  • Page 52: Warranty

    125784-01 rev. D 04/12 warranty keep this warranty fmi products, llc limited warranties new products standard warranty: fmi products, llc warrants this new product and any parts thereof to be free from defects in material and workmanship for a period of four (4) years from the date of first purchase...