Vax U85 Getting Started Manual - What To Do If It Goes Wrong

•   Check the ‘This pack contains’ panel on the box to make sure the 

part is included with your vacuum cleaner.

•   The plug may not be fully pushed into the electrical socket.

•     Check the fuse in the plug if this needs replacing, always replace with 

a British 13amp fuse.

•   The motor thermostat may have tripped. If this has happened, unplug 

the vacuum cleaner. Remove and empty the dirt container and check the 

hose for blockages. Clean the filters and allow the vacuum cleaner to cool 

for approximately 1 hour (if you have washed the filters you will need 

to wait 24 hours for the filters to fully dry before putting them back into 

the vacuum cleaner).

•    The brushbar may be clogged, check the brushbar and clear any 

hair or debris. Go to ‘Let’s talk technical’.

•    The belt might be broken, go to ‘Let’s talk technical’.

•    There may be a blockage in the hose. Please remove the hose from the 

vacuum cleaner, check and clear any blockages. Go to ‘Let’s talk technical’,

•    Empty the dirt container and clean filters. Go to the ‘Taking care of your 

machine’ page.

•    The brushbar may not be turning. Go to ‘My brushbar isn’t turning?’ below.

•    The brushbar height adjuster dial may not be set to the correct setting. 

Go to ‘Using your machine’.

•    If the accessory/tool will not pick up, check and clear any blockages. 

Go to ‘Let’s talk technical’.

•    Make sure the hard floor adaptor is attached/unattached dependant 

on the floor surface

Solution

Problem

Is there an accessory 

missing?

Why does my vacuum 

cleaner have no power?

Why won’t the vacuum  

cleaner pick up?

My brushbar  

isn’t turning?

What to do if it goes wrong