Summary of Skyport Communications
Page 2: Table of Contents
Table of contents skyport communications overview acc0454 skyport wi-fi key installation setting up a skyport account installing the skyport app upgrading the firmware via wi-fi programming: setting the schedule remotely remote sensors: installing and monitoring a remote sensor user accounts: adding...
Page 3
Skyport communications overview wireless router in the home ipad or tablet smartphone make sure that the firmware of the color- touch thermostat is 2.0 or higher. We strongly recommend that the firmware be updated to the latest revision. The firmware version may be viewed on the thermostat by pressi...
Page 4: Acc0454 Wi-Fi Installation
Acc0454 wi-fi installation.
Page 5: Acc0454 Wi-Fi Installation
With the thermostat removed from the backplate, insert the skyport key. Install the locking clip as shown in figure 2. The locking clip is seated all the way down next to the circuit board as shown in figure 3. Reinstall the thermostat on the back- plate. Installation of the included locking clip is...
Page 6: Acc0454 Wi-Fi Installation
When the wi-fi key is successfullly detected this screen will appear. Pressing no will return the thermostat to the home screen. Pressing yes will proceed to step 3. If wi-fi setup screen does not appear go to the troubleshooting section page vi. Acc0454 wi-fi installation scans for up to 90 seconds...
Page 7: Acc0454 Wi-Fi Installation
Press ok scans for up to 90 seconds select automatic & press next if the network requires security, press password and enter the password on the keyboard, then press done. If no security is required, password will not appear. Press next to continue. Acc0454 wi-fi installation.
Page 8: Acc0454 Wi-Fi Installation
*if the accessory info screen does not appear then press “menu”, the “down arrow”, “accessories”, and “accessories info”. If this procedure is not successful see page vii. You are now at the accessory info screen* in the menu. The status of the thermostat will show that it is “connected” to the wi-f...
Page 9: Acc0454 Wi-Fi Installation
Take a picture of this screen or write down the id code for easy entry into your skyport account later. Acc0454 wi-fi installation the information displayed on the wi-fi status screen includes: id: the thermostat and wi-fi key custom id code network: the name of the local router signal: the signal s...
Page 10: Setting Up A Skyport Account
Setting up a skyport account.
Page 11: Setting Up A Skyport Account
This will transfer you to the venstar.Skyportcloud.Com website. Click the button logon to www.Venstar.Com and click the button. Setting up a skyport account.
Page 12: Setting Up A Skyport Account
Enter your device id from the wi-fi status screen on the colortouch and then press the “verify device” button if you need to get back to this screen click: menu-->down arrow--> accessories--> accessories info enter your user details and press continue read the getting started instructions and press ...
Page 13: Setting Up A Skyport Account
Setting up a skyport account after entering the device id, a unique 6-digit verification code will appear on your thermostat. Your unique verification code must be entered into the skyport new ac- count setup page, then press the confirm verification code button. Your unique verification code will a...
Page 14: Setting Up A Skyport Account
Click on the link in your validation email and log in to your skyport account setting up a skyport account after creating a skyport account, the skyport messen- ger will send an email valida- tion to the email listed on the account. The user must click on the link contained in the email to validate ...
Page 15: Installing The Skyport App
Android instructions go to the google play store on your device type “venstar” in the search bar select venstar skyport click “install” enter your id and password from the skyport website. Iphone & ipad instructions go to the app store on your iphone or ipad press the search button input “venstar” s...
Page 16: Wi-Fi Firmware Update
* must have vr 2.06 or later update instructions* push the menu button push the settings button push the installation settings button push the update firmware button select yes to update the colortouch update available (vr2.10) an update is available for your thermostat, would you like to install it...
Page 17: Programming
Programming setting the schedule remotely.
Page 18: Programming
Next, scroll to the thermostat you want to change, then select “properties” skyport allows you to view and modify schedules and temperatures remotely. First, open your account and then click “thermostats” programming setting the schedule remotely.
Page 19: T6800 Programming
In the properties screen press the schedule button to view the time period settings t6800 commercial colortouch thermostat programming make sure the schedule is turned “on” at the top of the page and then click “edit schedule” t6800 programming setting the schedule remotely.
Page 20: T6800 Programming
Set the mode, temperatures and start/stop times for your thermostat. Then click “enable” program and then “apply” choose the occupied period you would like to change by selecting “click to edit” t6800 programming setting the schedule remotely t6800 commercial colortouch thermostat programming.
Page 21: T5800 Programming
In the properties screen press the schedule button to view the time period settings t5800 residential colortouch thermostat programming make sure the schedule is turned “on” at the top of the page and then click “edit schedule” t5800 programming setting the schedule remotely.
Page 22: T5800 Programming
Set the mode, temperatures and start/stop times for your thermostat. Then click “enable” program and then “apply” choose the occupied period you would like to change by selecting “click to edit” t5800 programming setting the schedule remotely t5800 residential colortouch thermostat programming.
Page 23: Remote Sensors
Remote sensors installing and monitoring a remote sensor.
Page 24: Remote Sensors
Sensors can be mounted up to 200ft away on 18 ~ 22 gauge unshielded thermostat wire. Sensors have a temperature range of -40f to 131f colortouch duct sensor ( ⅛ ” x ⅜ ” x 20ft.) acc-dsen indoor remote sensor (2 ¼ ” x 1 ⅜ ”) acc-tsenwb indoor/outdoor remote sensor (4 ½ ” x 2 ¾ ”) acc-tsen • press the...
Page 25: Remote Sensors
Next, scroll to the thermostat you want to monitor and click “sensors” skyport allows you to monitor room air temperature, supply air temperature and troubleshoot hvac units remotely. First, highlight the location and then click “thermostats” remote sensors installing and monitoring a remote sensor.
Page 26: Remote Sensors
Remote sensors installing and monitoring a remote sensor you can troubleshoot a home or building from anywhere with a colortouch thermostat, a wi-fi key and a supply air duct sensor. With the acc-dsen installed in the supply duct you can: 1. Compare supply duct temperature to thermostats current hea...
Page 27: User Accounts
User accounts adding additional users to skyport ----@----.Com ----@----.Com ----@----.Com.
Page 28: User Accounts
With skyport the contractor can be added to their customer’s account and given “view only” access for monitoring, or “view and modify” access to monitor and control the customer’s thermostats. When a contractor has each of his/her customers add them to their accounts they will be able to monitor and...
Page 29: User Accounts
In the your account screen click on the “users” option click on your username and select “your account” user accounts adding additional users to skyport.
Page 30: User Accounts
Choose “add new user” or “add existing user” if an existing user is selected, then that user must have the “allow to be added to another account” option set to “yes” in their account information. Now click on the “add user” button ----@----.Com ----@----.Com ----@----.Com user accounts adding additi...
Page 31: User Accounts
Select “view only” or “view and modify” access for each thermostat for this user account enter the exisiting user email address and click the next button user accounts adding additional users to skyport.
Page 32: Troubleshooting
Troubleshooting.
Page 33: Troubleshooting
Troubleshooting adding another wire: option #1.
Page 34: Troubleshooting
First, disconnect power from your heating and/or cooling system. Caution: if your heating and cooling system is powered during the thermostat installation process and you accidentally touch the r (red) power wire to the c (blue or brown) common wire, you will permanently damage either the equipment ...
Page 35: Troubleshooting
Note: this solution will work for most heating furnaces or heat pumps (about 90% of all equipment) however it may not work for some electric resistance heating units that require the thermostat to energize the g terminal during a call for heating. Troubleshooting adding another wire: option #1 w r g...
Page 36: Troubleshooting
First, disconnect power from your heating and/or cooling system. Caution: if your heating and cooling system is powered during the thermostat installation process and you accidentally touch the r (red) power wire to the c (blue or brown) common wire, you will permanently damage either the equipment ...
Page 37: Troubleshooting
Note: the add-a-wire is not compatible with 2-wire systems and may not be used on the r or c wires. Separates the fan and compressor signals back to their individual terminals w r g y c existing thermostat wire add-a-wire diode ‘y’ r w c y g allows fan and compressor to be operated independently on ...
Page 38: Troubleshooting
With the thermostat removed from the backplate, insert the skyport key. Install the locking clip as shown in figure 2. The locking clip is seated all the way down next to the circuit board as shown in figure 3. Reinstall the thermostat on the back- plate. If the firmware is 2.03 or higher and still ...
Page 39: Troubleshooting
Grasp the faceplate with both hands place thumbs under plastic ridge on bottom of ther- mostat, and slowly pull the bottom of the faceplate upwards, without pulling the top. The thermostat will hinge upwards, disconnecting the baseplate from the faceplate causing the screen to go blank, and powering...
Page 40: Troubleshooting
First try installing adobe air by clicking the blue “install now” button. If that fails, reboot your computer, and try the “install now” button again. After trying to reboot and install still fails, download adobe air directly from adobe's website. Http://get.Adobe.Com/air/ if problems continue to p...
Page 41: Troubleshooting
When your salesman or service technician is in the home have him or her ask the homeowner if they would like to be able to change the temperature in the house from their smartphone. If they say yes, have the installer ask the homeowner if they can check out the wi‐fi in the house to see if it will s...