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  5. Installation And Operation Manual

Ventis HE350 Installation And Operation Manual

Summary of HE350

  • Page 1

    45856a printed in canada 30-08-2016 installation and operation manual he350 (vb00005 model) us environmental protection agency phase ii certified wood fireplace listed to standards ulc-s610 and ul 127 www.Occanada.Com manufactured by: stove builder international inc. 250 rue copenhague, saint-august...

  • Page 2

    2 he350 - installation and operation manual thank you for choosing this ventis wood fireplace as one of north america’s largest and most respected wood stove and fireplace manufacturers, stove builder international takes pride in the quality and performance of all its products. We want to help you g...

  • Page 3: Table Of Content

    He350 - installation and operation manual 3 table of content part a - operation and maintenance .............................................................6 1. Safety information ............................................................................................6 1.1 summary of operation ...

  • Page 4

    4 he350 - installation and operation manual 5.1.1 plated finish maintenance .............................................................................................. 23 5.1.2 glass door cleaning .......................................................................................................

  • Page 5

    He350 - installation and operation manual 5 7.6.1 figures of typical chimney installation ........................................................................... 49 7.6.2 exterior offset installation ............................................................................................... ...

  • Page 6: Safety Information

    6 he350 - installation and operation manual part a - operation and maintenance 1. Safety information 1.1 summary of operation and maintenance cautions and warnings caution - operation • using a fireplace with cracked or broken components, such as glass or firebricks or baffles may produce an unsafe ...

  • Page 7

    He350 - installation and operation manual 7 caution - installation • do not install the fireplace outdoors. • the fireplace and chimney must be in an enclosure up to the attic. • some jurisdictions in the usa require a supply of outdoor combustion air for the fireplace. In canada, an outdoor air sup...

  • Page 8: General Information

    8 he350 - installation and operation manual 2 general information 2.1 appliance performance (1) fuel type dry cordwood recommended heating area [*] 1,000 to 2,800 ft 2 (93 to 260 m 2 ) firebox volume 4,28 ft 3 (0,113 m 3 ) maximum burn time [*] 10 h maximum heat output (2) (dry cordwood) 95 000 btu/...

  • Page 9

    He350 - installation and operation manual 9 2.2 general features maximum log length 1 25 in (635 mm) east-west* flue outlet diameter 8 in (203 mm) chimney diameter 8 in (203 mm) type of chimney can/ulc s629, ul 103 ht (2100 °f) baffle material c-cast approved for alcove installation not approved app...

  • Page 10

    10 he350 - installation and operation manual 2.3 measurements.

  • Page 11

    He350 - installation and operation manual 11.

  • Page 12

    12 he350 - installation and operation manual 2.4 zone heating and how to make it work for you your new he350 wood fireplace is a space heater, which means it is intended to heat the area it is installed in, as well as spaces that connect to that area, although to a lower temperature. This is called ...

  • Page 13: Fuel

    He350 - installation and operation manual 13 2.6.1 what is your new fireplace made of? The body of your fireplace, which is most of its weight, is carbon steel. Should it ever become necessary many years in the future, almost the entire fireplace can be recycled into new products, thus eliminating t...

  • Page 14

    14 he350 - installation and operation manual 3.1.2 tree species the tree species the firewood is produced from is less important than its moisture content. The main difference in firewood from various tree species is the density of the wood. Hardwoods are denser than softwoods. People who live in th...

  • Page 15

    He350 - installation and operation manual 15 wood should be split to a range of sizes, from about 3" to 6" (75 mm to 150 mm) in cross section. Having a range of sizes makes starting and rekindling fires much easier. Often, the firewood purchased from commercial suppliers is not split finely enough f...

  • Page 16

    16 he350 - installation and operation manual 3.1.6 judging firewood moisture content you can find out if some firewood is dry enough to burn by using these guidelines: • cracks form at the ends of logs as they dry; • as it dries in the sun, the wood turns from white or cream colored to grey or yello...

  • Page 17: Operating Your Fireplace

    He350 - installation and operation manual 17 4 operating your fireplace 4.1 your first fires two things will happen as you burn your first few fires: the paint cures and the internal components of the fireplace are conditioned. As the paint cures, some of the chemicals vaporize. The vapors are not p...

  • Page 18

    18 he350 - installation and operation manual do not leave the fireplace unattended when the door is slightly opened. Always close and latch the door after the fire ignites. After the kindling fire has mostly burned, you can add standard firewood pieces until you have a fire of the right size for the...

  • Page 19

    He350 - installation and operation manual 19 if you must open the door while the fuel is flaming, open the air control fully for a few minutes, then unlatch and open the door slowly. 4.3.2 ash removal ash should be removed from the firebox every two or three days of full time heating. Do not let the...

  • Page 20

    20 he350 - installation and operation manual when you burn a new load of wood hot, the result will be a surge of heat from the fireplace. This heat surge is welcome when the room temperature is a little lower than desirable, but not welcome if the space is already warm. Therefore, allow each load of...

  • Page 21

    He350 - installation and operation manual 21 in the b position, it is also possible to close the air supply manually if a power failure occurs by pushing the small lever to the left..

  • Page 22

    22 he350 - installation and operation manual 4.3.5.1 building different fires for different needs using the air control is not the only way to match the fireplace’s heat output to the heat demand. Your house will need far less heat in october than in january to be kept at a comfortable temperature. ...

  • Page 23

    He350 - installation and operation manual 23 firebox volume maximum burn time 3 to 5 hours 1.5 c.F. To 2.0 c.F 5 to 6 hours 2.0 c.F. To 2.5 c.F. 6 to 8 hours 2.5 c.F. To 3.0 c.F. 8 to 9 hours >3.0 c.F. 9 to 10 hours long burn times are not necessarily an indication of efficient fireplace operation. ...

  • Page 24

    24 he350 - installation and operation manual in spring and fall when the fireplace is run at lower temperatures, you may see some light brown stains forming, especially at the lower corners of the glass. This indicates that the fire has been smoky and some of the smoke has condensed on the glass. Wh...

  • Page 25

    He350 - installation and operation manual 25 2. Turn the handle counter clock wise one turn to increase pressure. To reduce the pressure, when installing a new gasket for example, turn clock wise. 3. Re-install the split pin (a) with a small hammer. 5.1.4 door alignment to align, open the fireplace’...

  • Page 26

    26 he350 - installation and operation manual 5.1.5 replacing the door gaskets it is important to maintain the gaskets in good condition. After a year or more of use, the doors gaskets will compress and become hard, which may allow air to leak past it. You can test the condition of the door gaskets b...

  • Page 27

    He350 - installation and operation manual 27 place the door face-down on something soft like a cushion of rags or piece of carpet. Remove the old gaskets from the door by pulling and prying it out with an old screw driver. Then use the screwdriver to scrape the old gasket adhesive from the door. Now...

  • Page 28

    28 he350 - installation and operation manual 5.1.6.1 replacing the door glass gasket the gasket must be centred on the edge of the glass. To do this easily, peel back a section of the paper covering the adhesive and place the gasket on a table with the adhesive side up. Stick the end of the gasket t...

  • Page 29

    He350 - installation and operation manual 29 location length dimension around glass 66" (168 cm) “u” shaped do not abuse the glass door by striking or slamming shut. Do not use the fireplace if the glass is broken. To change the glass, perform the same operation described above. 5.1.7 cleaning and p...

  • Page 30

    30 he350 - installation and operation manual 5.2.3 cleaning the chimney chimney cleaning can be a difficult and dangerous job. If you don’t have experience cleaning chimneys, you might want to hire a professional chimney sweep to clean and inspect the system for the first time. After having seen the...

  • Page 31

    He350 - installation and operation manual 31 5.2.4 fire baffle removal prior to cleaning the chimney before starting to clean your chimney, we recommend that you remove the fire baffle to avoid creosote dust collection on top of the baffle. Follow the steps below to remove the fire baffle: 1. Remove...

  • Page 32: Part B – Installation

    32 he350 - installation and operation manual part b – installation install the fireplace only as described in these instructions and using only components from the chimney manufacturers listed in table 3. Parts required • he350 fireplace • traditional style faceplate - metallic black • classic mould...

  • Page 33

    He350 - installation and operation manual 33 6.2 regulations covering fireplace installation when installed and operated as described in these instructions, the he350 wood fireplace is suitable for use in residential installations. In canada, the csa b365 installation code for solid fuel burning app...

  • Page 34

    34 he350 - installation and operation manual 6.3.2 transportation packaging to facilitate transportation of the he350 fireplace before installation, we have designed a transportation packaging that allows reducing the weight. The fireplace refractory panels are in a box you can carry separately. We ...

  • Page 35

    He350 - installation and operation manual 35 clearances* a 6" (152 mm) b 8" (203 mm) c 24" (610 mm) *measurements are from the door opening. Side mantle wall in front of fireplace: 48" ceiling: 84 in. (2.13 m) measured from the base of the fireplace. Fireplace enclosure: back : 0" sides : 0" floor (...

  • Page 36

    36 he350 - installation and operation manual clearance minimum measurements a 84" (2,13m) minimum e 2" (51 mm).

  • Page 37

    He350 - installation and operation manual 37 6.3.6 on the floor or on a raised base of less than 12" installation (2.00 r value for the hearth extension required) in the case where the fireplace is installed directly on the floor or on a raised base of less than 12", a 2.00 r value for the hearth ex...

  • Page 38

    38 he350 - installation and operation manual 6.3.6.1 r calculations there are two ways to calculate the r factor of the floor protection. First, by adding the r-values of the proposed materials or if some k and thickness values are given, by converting them to r values. To calculate the r factor for...

  • Page 39

    He350 - installation and operation manual 39 6.3.7 minimum hearth extension requirements on a raised base installation of more than 12": a non-combustible hearth extension floor area must extend at least 16" (406 mm) in front of the hearth, no r factor required. On a raised base installation of less...

  • Page 40

    40 he350 - installation and operation manual 6.3.8 framing construction 6.3.8.1 framing the construction of the framing, facing, and mantel must be in accordance with the standards and the following instructions: frame the sides and back of the fireplace using 2" × 3" (5 cm x 8 cm) or heavier lumber...

  • Page 41

    He350 - installation and operation manual 41 b non combustible framing (steel stud) clearance d 84" (2.13m) this section must remain empty non combustible material finishing material refer to the building code or the local code for regulations concerning the need to install finishing material inside...

  • Page 42

    42 he350 - installation and operation manual 6.3.8.2 framing when installing a fresh air intake kit or a forced air kit • see appendix 4 - installing the fresh air intake kitfor installation instructions of a fresh air intake kit (l). • see appendix 2 – forced air distribution kit (va4460) for more ...

  • Page 43

    He350 - installation and operation manual 43 measurements m 67 5/8" (1718 mm) n 95 11/16" (2430 mm) refer to the building code or the local code for regulations concerning the need to install finishing material inside the chase around the fireplace. 6.3.9 facing materials directly in the front of th...

  • Page 44

    44 he350 - installation and operation manual measurments o 84" (2134mm) p 50 3/4" (1289mm) q 3 1/16" (78 mm) r 3" (76 mm) legend combustible material allowed in this area non-combustible material only in this area 6.3.10 installation of a non combustible shelf it is possible to install a shelf but i...

  • Page 45: The Venting System

    He350 - installation and operation manual 45 7 the venting system 7.1 general the venting system, acts as the engine that drives your wood heating system. Even the best fireplace will not function safely and efficiently as intended if it is not connected to a suitable chimney. The heat in the flue g...

  • Page 46

    46 he350 - installation and operation manual there are two reasons why the chimney in the house at right will cold backdraft when it is cold outside and there is no fire burning in the fireplace. First, the chimney runs up the outside of the house, so the air in it is colder and denser than the warm...

  • Page 47

    He350 - installation and operation manual 47 • for installations where more than one chimney is located in the same non-chase or within the same area, we suggest that their terminations be separated by at least 16" (410 mm) horizontally, and 18" (460 mm) vertically. This separation is to prevent smo...

  • Page 48

    48 he350 - installation and operation manual 18" 457.21mm 18" 457.2mm 16" 406.4mm 16" 406.4mm 18" 457.2mm note : the chimney chase on the roof must be the same size as the flashing . Chimney: 12" (305 mm) min. Above roof flashing chimney ridge.

  • Page 49

    He350 - installation and operation manual 49 7.6 chimney installation instructions always refer to the chimney manufacturer’s installation manual to ensure a safe installation. Some non- illustrated parts may be required. 7.6.1 figures of typical chimney installation direct installation exterior off...

  • Page 50

    50 he350 - installation and operation manual 7.6.2 exterior offset installation 7.6.3 installation instructions warning • the structural integrity of the floor, wall, and ceiling/roof must be maintained. • the floor and walls below the attic must be insulated using the same insulation. A to insure a...

  • Page 51

    He350 - installation and operation manual 51 1. Cut and frame the holes in the ceiling, floor and roof where the chimney will pass. Use a plumb bob to line up the center of the holes. Make sure that the size of the floor and ceiling holes are in accordance with the chimney manufacturer’s instruction...

  • Page 52

    52 he350 - installation and operation manual 7.6.4 offset chimney installation table 2 : minimum system height when using offsets fireplace model he350 chimney model ventis vertical installation 15 ft. (4.6 m) two (2) offsets 15 ft. (4.6 m) four (4) offsets 17 ft. (5.2 m) after reaching the location...

  • Page 53

    He350 - installation and operation manual 53 table 4 : list of mandatory components chimney manufacturer mandatory components type/brand olympia chimney • ventilated roof flashing. • rafter protector* at the roof level if chimney is enclosed at the attic level. 1" solid pack *you can get a kit of fo...

  • Page 54

    54 he350 - installation and operation manual 7.8 chimney support installation 7.8.1 universal roof support this support has three possible uses: 1. It must be used on a roof to support the chimney. 2. It may be used on a floor, ceiling or roof above an offset to support the chimney above the offset....

  • Page 55

    He350 - installation and operation manual 55 appendix 1 - hot air circulation grille – modern style (ac01378) it is possible to connect a hot air circulation grille kit in the fireplace facing. This kit allows distributing heat to the room using natural convection. For the complete installation proc...

  • Page 56: (Va4460)

    56 he350 - installation and operation manual appendix 2 - forced air distribution kit (va4460) (not tested to epa standards) it is possible to connect a forced air distribution kit on either sides of the he350. This kit allows distributing heat to another room up to 50 feet (15 m) of the fireplace. ...

  • Page 57

    He350 - installation and operation manual 57 warning • in canada, the termination grill must be installed at least 59 " (150 cm) from the floor (b). • a 1 " clearance to combustible materials (a) must be left around the termination grill . For the complete installation procedure, see the installatio...

  • Page 58

    58 he350 - installation and operation manual appendix 3 - blower maintenance or replacement 1. Open the bottom louver (a). 2. With a short square head screwdriver, remove the 4 screws (c) holding in place the heat shield (b). 3. Remove and keep the heat shield (b) and the 4 screws (c). 4. Cut the ti...

  • Page 59

    He350 - installation and operation manual 59 5. Unplug the blower’s electric wires (f) and (g). 6. Lift the blower (e) located under the firebox towards the back. 7. Turn 90° to pull out. Repeat the steps in reverse order to reinstall the fan..

  • Page 60

    60 he350 - installation and operation manual appendix 4 - installing the fresh air intake kit during operation, the fireplace requires fresh air for combustion and draws air out of the house. It may starve other fuel burning appliances such as gas or oil furnaces. As well, exhaust fans may compete f...

  • Page 61

    He350 - installation and operation manual 61 the fresh air intake kit may be installed on two different places on the fireplace. 1- on the right side of the appliance (most common). 2- on the right side under the appliance. 1. Remove the knock out located on the right-hand side of your fireplace. 2....

  • Page 62

    62 he350 - installation and operation manual 3. Flip the fireplace lower decorative louver. Install the blocking plate (f) included with the fireplace, on the front opening of the air control housing. Using a screwdriver, secure with four screws located in the user’s manual. Then, install the flexib...

  • Page 63

    He350 - installation and operation manual 63 this configuration can be found inside the chase, but must at all times maintain clearances to combustibles. The following figure is shown as an example. To complete the installation, make a hole of 1/4" to 1/2" (6 mm à 13 mm) bigger than the insulate pip...

  • Page 64

    64 he350 - installation and operation manual appendix 5 - refractory slabs replacement the intense heat of the fire will normally cause hairline cracks in the refractory slabs. These cracks can be minimized by proper curing as described in “first fires”. They will not normally diminish the effective...

  • Page 65

    He350 - installation and operation manual 65 appendix 6 - installation of secondary air tubes and baffle removable parts a cotter pins (x4) b air tubes (x4) c c-cast baffle (x1) 1. Remove the inner ash retainer and the floor refractory slab (a & b). 2. Using a power screwdriver and hex tip 5/16", re...

  • Page 66

    66 he350 - installation and operation manual 3. Starting with the rear tube, lean and insert the right end of the secondary air tube into the rear right channel hole. Then, lift and push the tube towards the right inside the hole in the right channel. 4. Align the notch in the left end of the tube w...

  • Page 67: Model

    He350 - installation and operation manual 67 important notes: the air tubes are identified for placement as follows: model type of tube he350 fireplace front ► 95 holes of 0.141" middle front ► 67 holes of 0.125’’ middle rear ► 67 holes of 0.109’’ rear ► 67 holes of 0.101’’.

  • Page 68

    68 he350 - installation and operation manual appendix 7 – air control snap disc replacement 1. Remove the inner ash retainer and the floor refractory slab (a & b). 2. Using a power screwdriver and hex tip 5/16", remove the slab holder (d) and the left refractory slab (c). 3. Remove the 4 bolts (e) h...

  • Page 69

    He350 - installation and operation manual 69 appendix 8 - electrical wiring have the wiring installed by a qualified electrician. Connect the wires from the power outlet to the terminal block, making sure that the white wire matches the white wire on the terminal. Connect the black wire with the bla...

  • Page 70

    70 he350 - installation and operation manual.

  • Page 71

    He350 - installation and operation manual 71 appendix 9 - exploded diagram and parts list.

  • Page 72

    72 he350 - installation and operation manual important: this is dated information. When requesting service or replacement parts for your stove, please provide the model number and the serial number. We reserve the right to change parts due to technology upgrade or availability. Contact an authorized...

  • Page 73

    He350 - installation and operation manual 73 # item description qty 40 21490 pilot insulation 1 41 se68758 pilot assembly 1 42 30094 hex screw washer head 1/4-20 x 3/4" f zinc type 1 43 pl68759 inner ash retainer 1 44 30767 spring 1/2'' outside dia. X 8'' long 1 45 pl60266 long top standoff 2 46 pl6...

  • Page 74

    74 he350 - installation and operation manual # item description qty 83 pl68765 center secondary air tube 1 84 30068 stainless steel cotter pin 1/8" x 1 1/2" 4 85 21265 baffle (c-cast) 1 86 pl68850 baffle deflector 1 87 30060 thread-cutting screw 1/4-20 x 1/2" f hex steel slot washer c102 zinc 4 88 v...

  • Page 75

    He350 - installation and operation manual 75 ventis limited lifetime warranty the warranty of the manufacturer extends only to the original retail purchaser and is not transferable. This warranty covers brand new products only, which have not been altered, modified nor repaired since shipment from f...