1. DL manuals
  2. Venus
  3. Water Heater
  4. Domestic VDH 100
  5. User Manual

Venus Domestic VDH 100 User Manual

Manual is about: Heat Pump Water Heater

Summary of Domestic VDH 100

  • Page 1

    & guarantee card heat pump water heater - domestic r user manual.

  • Page 2

    1 r dear customer, thank you for purchasing venus heat pump water heater. We have enclosed this handy installation manual to help you correctly install your system and in getting the maximum performance out of it. There is also a section called “trouble shooting guide” to assist you in setting right...

  • Page 3: Section 1

    2 r section 1 introduction product overview general features 1. Using heat energy from ambient air and reproduces more heat energy, saving 60%~80% energy compared to traditional heaters. 2. Providing hot water all the seasons for your house in domestic application. 3. No potential danger of any infl...

  • Page 4: Section 2

    3 r section 2 installation the following general information describes how to install the domestic heat pump water heater. Note: before installing this product, read and follow all warning notices and instructions. Only a qualified service person should install the heat pump. Materials needed for in...

  • Page 5

    4 r domestic heat pump water heater specification ambient inlet/outlet Ø Ø Ø Ø 1250

  • Page 6: Installation Location

    5 r 5. Adequate water flow. This manual provides the information needed to meet these requirements. Installation location caution! 1. Do not install the heat pump near to hazardous materials and places. 2. Do not install the heat pump under deep sloping roofs without gutters which will allow 3. Plac...

  • Page 7: Air Inlet

    6 r installation details all criteria given in the following sections reflect minimum clearances. However, each installation must also be evaluated, taking into account the prevailing local conditions such as proximity and height of walls, and proximity to public access areas. The heat pump must be ...

  • Page 8

    R 5. For the units which installed at the rack on the outer wall, the rack should be fixed with wall-bolts. And the heat pump must be installed with shockproof bushes to prevent vibration and/or imbalance. 6. Even though the controller is waterproof, care should be taken to avoid direct sunlight and...

  • Page 9

    8 r figure 2 the heat pump must be protected from reverse flow of water. If there is any chance provide a check valve between the water tank and the cold water inlet. Refrigerant pipe connections at the heat pump 1. Wrap up the thin and thick connecting pipes and a wire to length with insulated band...

  • Page 10

    9 r 2. Each part connected to unit needs to be connected with method of loose joint and installed with intermediate valve. 3. Ensure that all plumbing has been properly completed and then proceed to do a water leakage and pressure test. 4. All the pipelines and pipe fittings must be insulated to pre...

  • Page 11: 1    2    3

    10 r power supply 1. If the supply voltage is too low or too high, it can cause damage and/or result in unstable operation of the heat pump unit, due to high in rush currents on start up. 2. The minimum starting voltage should be above 90% of rated voltage. The acceptable operating voltage range sho...

  • Page 12

    11 r factory default setting description switch1 switch2 switch3 1 phase, domestic air to water heat pump water heater, cycle heating on on on electrical wiring diagram.

  • Page 13: Section 3

    12 r section 3 operating heat pump lcd user-friendly interface controller general instruction the control panel applies to a single system single phase domestic air to water heat pump water heater. The operation panel features: 1. Capacitive touching keys for higher operating sensitivity and unlimit...

  • Page 14

    13 r keys explanation: unlocking keys: press the “power” key for 3 seconds until you hear an audible tone, then release the key. The back light of the lcd display will turn on and the key pad is unlocked with no “lock key display” symbol. The keypad will automatically lock after 60 seconds, displayi...

  • Page 15

    14 r the inquiry codes are from a1 to er. By pressing the “setting” key sequentially, the desired inquiry code will be selected and value displayed. To exit the inquiry panel, press the “setting” key once after the last inquiry code (er) is reached. Details are shown as follows: a1—coil pipe temp. A...

  • Page 16

    R the compressor when to re-start until desired temperature is reached. (3~18°c (37.4~64.4°f) default: 5°c (37.4°f)). For example, set water temp. = 25°c (77°f), l2 = 5°c (41°f), the compressor will stop at 25°c (77°f) and re-start at 20°c (68°f) l4- desired water temperature limit (30~99°c (86~210....

  • Page 17

    16 r heat pump on/off timers: 01—on/off timing 02—on/off timing press the “timer” key and enter timer 01 on time. Set the on time as in clock setting section. Press “timer” key again to set timer 01 off time. Set the off time as in clock setting section. Repeat sequence until all timer settings are ...

  • Page 18

    17 r of the heat pump on a monthly basis by monthly password control. For example: if there is an agreement which involves monthly installment, the installer/agent can utilize this feature by applying password control. Press the “setting” key for more than 3 seconds until an audible tone is heard an...

  • Page 19

    18 r remember: all preset settings is reverted back to the original factory default settings. The password function will be disabled (c1=01, c2=01, c3=01, c4=01, c5=00). Please ensure that the heat pump unit is set up correctly. (refer to controller set-up) 7. Manual / forced defrosting: although th...

  • Page 20

    18 r remember: all preset settings is reverted back to the original factory default settings. The password function will be disabled (c1=01, c2=01, c3=01, c4=01, c5=00). Please ensure that the heat pump unit is set up correctly. (refer to controller set-up) 7. Manual / forced defrosting: although th...

  • Page 21: Section 4

    20 r section 4 general maintenance controller error codes the following common error codes for the heat pump units will be displayed on the controller panel: common error code name code name compressor high pressure and/or faulty switch 15e faulty inlet water temperature sensor compressor low pressu...

  • Page 22

    21 r 7. Keep inspecting power and electrical components’ wiring to make sure their normal operation. 8. All the safety protection devices have been preset by manufacturer ; please refrain from changing these settings. If any changes are needed, please contact the authorized installer/agent. 9. I f t...

  • Page 23

    21 r 7. Keep inspecting power and electrical components’ wiring to make sure their normal operation. 8. All the safety protection devices have been preset by manufacturer ; please refrain from changing these settings. If any changes are needed, please contact the authorized installer/agent. 9. I f t...

  • Page 24

    21 r 7. Keep inspecting power and electrical components’ wiring to make sure their normal operation. 8. All the safety protection devices have been preset by manufacturer ; please refrain from changing these settings. If any changes are needed, please contact the authorized installer/agent. 9. I f t...

  • Page 25

    22 r problems and corrective action no. Problem description possible cause corrective action 1 error code 05e 1. Measured pool temp actual pool temp a) the pool water temperature sensor and pc board are not compatible. Use the correct sensor. B) the pool temperature sensor is not in the correct posi...

  • Page 26

    R 8 error code 18e 1. Compressor discharge temperature sensor faulty or damaged. Replace the compressor discharge temperature sensor. 2. Compressor discharge temperature sensor connector (plug) disconnected and/or oxidized due to damp or water. Reconnect or clean compressor discharge temperature sen...

  • Page 27

    24 r 12 slow increase of water temperature 1. Insufficient refrigerant. 1. Check for leakages, if found, repair and re-charge refrigerant as per volume specification on label. 2. If no leakage was found, re-charge refrigerant as per volume specification on label. 2. The heating capacity of the heat ...

  • Page 28

    25 r b) the main power supply voltage is lower than 175v. Check and ensure that the mains power supply cable', length and thickness, is within the specifications, if not replace with thicker cable to ensure less voltage drop. C) no compressor relay output from the pc board. Check and/or replace comp...

  • Page 29: Section 5

    26 r item discription qty item discription qty 1 base plate 1 10 4’’ stop valve 1 2 compressor, rotary 1 11 small fixing plate 1 3 evaporator 1 12 electronic compartment board 1 4 fan motor/fan motor/ fan guard 1 13 side panel 1 5 medium partition 1 14 fan panel 1 6 four-way valve 1 15 fan net 1 7 f...

  • Page 30: Warranty

    Dealer's name and address : dealer's signature venus heat pump water heater & tank are covered by warranty for a period of 1 year from the date of purchase, against manufacturing defects of all functional parts. This warranty excludes any damages due to misuse, accident, negligence, tampering, unaut...

  • Page 31

    Service log date description complaint of within warranty. Outside warranty. Signature warranty.

  • Page 32

    If you have any questions, problem or requierments of spare parts, get in touch with us for immediate attention at the customer care cell venus home appliances (p) ltd. 4/993, kamaraj street, rajiv gandhi salai, (omr) perungudi post, kottivakkam, chennai - 600 096. Tel: +91 44 43401550, 43401515. Fa...