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VeriFone C680 3G-BT-WiFi Installation Manual

Summary of C680 3G-BT-WiFi

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    Verifone part number doc268-063-en-b, revision b.6 r a f t r e v i s i o n b .6 c680 installation guide.

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    All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written permission of verifone, inc. The information contained in this document is subject to change without notice. Although verifone has attempted to ensure the accuracy of the co...

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    C680 i nstallation g uide 3 r a f t r e v i s i o n b .6 c ontents p r e f a c e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 organization . . ...

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    C ontents 4 c680 i nstallation g uide r a f t r e v i s i o n b .6 conducting a contactless transaction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 wireless transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 bluetooth transac...

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    C680 i nstallation g uide 5 r a f t r e v i s i o n b .6 p reface this guide is your primary source of information for setting up and installing the c680 terminal. Audience this guide is useful for anyone installing and configuring a c680 terminal. Basic descriptions of the terminal features are als...

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    P reface conventions and acronyms 6 c680 i nstallation g uide r a f t r e v i s i o n b .6 conventions and acronyms this section describes the conventions and acronyms used in this guide. Document conventions various conventions are used to help you quickly identify special formatting. Table 1 descr...

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    P reface conventions and acronyms c680 i nstallation g uide 7 r a f t r e v i s i o n b .6 acronym definitions various acronyms are used in place of the full definition. Table 2 presents acronyms and their definitions. Table 2 acronym definitions acronym definitions ac alternating current cdma code ...

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    P reface conventions and acronyms 8 c680 i nstallation g uide r a f t r e v i s i o n b .6.

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    C680 i nstallation g uide 9 r a f t r e v i s i o n b .6 c hapter 1 terminal overview c680 features a color screen display, fast processor, abundant memory, and pci 4.0 security. It is a portable, battery-powered device designed to fit comfortably during handheld consumer-facing applications. It fea...

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    T erminal o verview features and benefits 10 c680 i nstallation g uide r a f t r e v i s i o n b .6 features and benefits this terminal provides the right combination of features and functions including a triple-track magnetic stripe card reader, smart card reader, color screen display, and a quiet ...

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    C680 i nstallation g uide 11 r a f t r e v i s i o n b .6 c hapter 2 setup this chapter describes the terminal setup procedures for: • terminal location • inside the shipping carton • terminal features • installing the sim/sam/r-uim/micro-sd cards • connection ports • installing the paper roll • ins...

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    S etup terminal location 12 c680 i nstallation g uide r a f t r e v i s i o n b .6 • do not use outdoors. Electrical considerations • avoid using the unit during electrical storms. • avoid locations near electrical appliances or other devices that cause excessive voltage fluctuations or emit electri...

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    S etup inside the shipping carton c680 i nstallation g uide 13 r a f t r e v i s i o n b .6 inside the shipping carton open the shipping carton and carefully inspect its contents for possible tampering or shipping damage. The terminal is a secure product. Tampering causes it to cease to function or ...

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    S etup terminal features 14 c680 i nstallation g uide r a f t r e v i s i o n b .6 terminal features familiarize yourself with the terminal features before continuing with the installation process: figure 3 c680 terminal features the unit offers the following features: • a 3.5” touch screen, tft lcd...

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    S etup installing the sim/sam/r-uim/micro-sd cards c680 i nstallation g uide 15 r a f t r e v i s i o n b .6 3g support the 3g variant uses gemalto ehs6 radio module that incorporates 3g high- speed packet access (hspa) connectivity. Cdma support the cdma variant uses telit ce910-sc module, a single...

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    S etup installing the sim/sam/r-uim/micro-sd cards 16 c680 i nstallation g uide r a f t r e v i s i o n b .6 5 remove the card slot cover by pushing the movable side of of the terminal with your finger or by using a screw driver to release. Figure 5 remove card slot cover 6 with the gold contacts fa...

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    S etup connection ports c680 i nstallation g uide 17 r a f t r e v i s i o n b .6 connection ports the terminal has one primary micro-usb port on the side used for power and/or download. There is another micro-usb connector usb host located at the back of the terminal for peripheral connection. Powe...

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    S etup installing the paper roll 18 c680 i nstallation g uide r a f t r e v i s i o n b .6 powered rs-232/4- pin connection the powered rs-232/4-pin connector on the back of the terminal is mainly designed for 1d/2d barcode scanner. Powered rs-232/ rj11 connection similar to 4-pin connection, powere...

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    S etup installing the dongle c680 i nstallation g uide 19 r a f t r e v i s i o n b .6 8 close the paper roll cover by gently pressing directly on the cover until it clicks shut, allowing a small amount of paper past the glue residue to extend outside the printer door. 9 tear the paper off against t...

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    S etup power supply 20 c680 i nstallation g uide r a f t r e v i s i o n b .6 3 replace the original cover with the new retrofitted cover and slide it back in place to unexpose the ports. Screw to secure. Figure 13 replacing old cover with retrofitted cover to close 4 plug the power pack to the powe...

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    S etup using the battery c680 i nstallation g uide 21 r a f t r e v i s i o n b .6 the c680 unit comes with a universal input power pack capable of operating from voltages of 100 v to 240 v ac. Once it loads the application, the terminal starts the initial verifone copyright screen and displays a un...

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    S etup battery behavior (no power pack) 22 c680 i nstallation g uide r a f t r e v i s i o n b .6 battery behavior (no power pack) the terminal shifts to power pack mode and starts up automatically when the c680 is connected to a non-battery power source, regardless of the battery charge state. Manu...

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    S etup conducting smart card transactions c680 i nstallation g uide 23 r a f t r e v i s i o n b .6 conducting smart card transactions the smart card transaction procedure may vary from one application to another. Verify the procedure with your application provider before performing a smart card tra...

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    S etup conducting a contactless transaction 24 c680 i nstallation g uide r a f t r e v i s i o n b .6 3 swipe the card through the magnetic card reader. Conducting a contactless transaction the c680 terminal supports contactless transactions through an integrated contactless module. The terminal onl...

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    S etup periodic inspection c680 i nstallation g uide 25 r a f t r e v i s i o n b .6 3 ensure that rj45 cable is plugged to the lan port on the dongle and the other end is plugged to the network port on the wall. 4 ensure that connections are properly created and configured before connecting. Period...

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    S etup periodic inspection 26 c680 i nstallation g uide r a f t r e v i s i o n b .6.

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    C680 i nstallation g uide 27 r a f t r e v i s i o n b .6 c hapter 3 specifications and maintenance this chapter discusses power requirements, dimensions, other specifications of the terminal, and maintenance. Power pack 5 vdc 2.2 a (11w), compliant with erp/eup stage 2. A input rated: 100-240 vac, ...

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    S pecifications and m aintenance maintenance 28 c680 i nstallation g uide r a f t r e v i s i o n b .6 terminal contacts gently swab the contacts with alcohol or contact cleaner to remove the dirt. It is important that the exposed contacts of the battery stay clean and unbent. Smart card reader do n...

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    C680 i nstallation g uide 29 r a f t r e v i s i o n b .6 c hapter 4 verifone service and support for terminal problems, contact your local verifone representative or service provider. For product service and repair information: • usa – verifone service and support group, 1-800-verifone (837-4366), ...

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    V erifone s ervice and s upport accessories and documentation 30 c680 i nstallation g uide r a f t r e v i s i o n b .6 • address the subject box with to “verifone mra dept.” • reference the model and part number in the note box. 3 describe the problem(s). 4 provide the shipping address where the re...

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    V erifone s ervice and s upport accessories and documentation c680 i nstallation g uide 31 r a f t r e v i s i o n b .6 micro-usb cable documentation vpn sub265-001-01-a micro-usb service dongle c680 certifications and regulations sheet doc268-061-en c680 quick installation guide doc268-062-en c680 ...

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    V erifone s ervice and s upport accessories and documentation 32 c680 i nstallation g uide r a f t r e v i s i o n b .6.

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    C680 i nstallation g uide 33 r a f t r e v i s i o n b .6 c hapter 5 troubleshooting guidelines the troubleshooting guidelines provided in the following section are included to help you install and successfully configure the device. Typical examples of malfunction you may encounter while operating t...

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    T roubleshooting g uidelines battery does not charge 34 c680 i nstallation g uide r a f t r e v i s i o n b .6 battery does not charge the terminal’s battery must initially receive a full charge to ensure proper operation. • allow the terminal to remain connected to the power pack for 6 hours to ens...

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    T roubleshooting g uidelines printer paper jam c680 i nstallation g uide 35 r a f t r e v i s i o n b .6 • if the problem persists, contact your verifone distributor or service provider. Printer paper jam if paper jams inside the printer: • press the button at the bottom of the terminal to unlatch t...

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    T roubleshooting g uidelines transactions fail to process 36 c680 i nstallation g uide r a f t r e v i s i o n b .6 check the smart card reader • perform a test transaction using several different smart cards to ensure the problem is not a defective card. • ensure that the card is inserted correctly...

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    C680 installation guide verifone part number doc268-063-en-b, revision b.6 verifone, inc. 1-800-verifone www.Verifone.Com r a f t r e v i s i o n b .6.