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VeriFone e231 Installation Manual
Summary of e231
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Verifone part number doc173-013-en-a, revision a e231 installation guide.
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All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written permission of verifone, inc. The information contained in this document is subject to change without notice. Although verifone has attempted to ensure the accuracy of the co...
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E 231 i nstallation g uide 3 c ontents p r e f a c e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 organization . . . . . . . . . . . . . . . . ...
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C ontents 4 e 231 i nstallation g uide.
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E 231 i nstallation g uide 5 p reface this guide is your primary source of information for setting up the e231. Audience this guide is useful for anyone installing a e231. Basic descriptions of the device features are also provided. Organization this guide is organized as follows: • chapter 1 , over...
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P reface conventions and acronyms 6 e 231 i nstallation g uide conventions and acronyms this section describes the conventions and acronyms used in this guide. Various conventions are used to help you quickly identify special formatting. Table 1 describes these conventions and provides examples of t...
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E 231 i nstallation g uide 7 c hapter 1 overview the e231 integrates the dell venue 8 pro tablet and verifone's payware mobile technology to create a robust windows-based mobile point of sale (mpos) platform solution. The e231 offers a unique combination of best-in-class security, processing speed, ...
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O verview key features 8 e 231 i nstallation g uide key features the following are the key features of the e231: encrypting magnetic stripe card reader • triple track magnetic stripe reader • support hi/low coercivity • verifone remote key loading (vrk) enabled 2d barcode scanner • scan support for ...
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E 231 i nstallation g uide 9 c hapter 2 setup this chapter describes the following setup procedures for the e231: • usage guidelines • unpacking the shipping carton • examining device features • attaching the dell venue 8 pro tablet to the e231 • using the micro-usb port • using the barcode reader •...
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S etup usage guidelines 10 e 231 i nstallation g uide usage guidelines observe the following guidelines when using the e231. Environmental factors • do not use the device where there is high heat, dust, humidity, moisture, or caustic chemicals or oils. • keep the unit away from direct sunlight and a...
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S etup examining device features e 231 i nstallation g uide 11 examining device features before you continue with the installation process, review the features of the e231: figure 2 e231 front panel the front panel shows the following feature: • a removable module that contains a micro-usb plug and ...
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S etup attaching the dell venue 8 pro tablet to the e231 12 e 231 i nstallation g uide • two action buttons to activate the 2d imager. • a micro-usb port that charges the dell venue 8 pro tablet via the dell tablet's charger. • a mag-strip reader for payment transactions. Attaching the dell venue 8 ...
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S etup attaching the dell venue 8 pro tablet to the e231 e 231 i nstallation g uide 13 2 slide the tablet into the e231. Figure 5 inserting the tablet 3 align the module’s micro-usb plug to the port on the tablet and the guiding pins to the slots on the e231. Insert the micro-usb plug module. Make s...
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S etup attaching the dell venue 8 pro tablet to the e231 14 e 231 i nstallation g uide 4 with the back panel facing up, turn the screws clockwise to lock the tablet in the e231. Figure 7 securing the tablet note when turning the locking screws, place the e231 on a smooth and flat surface to avoid sc...
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S etup attaching the dell venue 8 pro tablet to the e231 e 231 i nstallation g uide 15 to remove a dell venue 8 pro tablet from the e231 1 turn the locking screws counter-clockwise. Figure 8 unlocking micro-usb plug module 2 pull out the locking attachment module from the tablet and the e231. Figure...
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S etup attaching the dell venue 8 pro tablet to the e231 16 e 231 i nstallation g uide 3 slide the tablet out of the e231. Figure 10 removing tablet 4 align the module pins and slide the locking micro-usb plug module back on the e231. Figure 11 replacing micro-usb plug module.
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S etup using the micro-usb port e 231 i nstallation g uide 17 5 turn the locking screws clockwise to secure the module in place. Figure 12 securing micro-usb plug module using the micro-usb port the micro-usb port on the e231 provides power charging for the tablet’s battery. To charge the tablet 1 c...
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S etup using the barcode reader 18 e 231 i nstallation g uide using the barcode reader use either of the two action buttons to activate the barcode reader (see figure 14 ). To scan barcodes 1 press and hold either button to activate the reader and illuminate the barcode laser. 2 point the laser at t...
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S etup using the magnetic stripe reader e 231 i nstallation g uide 19 using the magnetic stripe reader use the magnetic stripe reader to perform signature debit or credit card transactions. To conduct a debit or credit card transaction 1 position the card with the magnetic stripe facing in the same ...
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S etup using the magnetic stripe reader 20 e 231 i nstallation g uide.
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E 231 i nstallation g uide 21 c hapter 3 specifications this chapter discusses dimensions and other specifications of the e231 device. Temperature and humidity • operating environment temperature: 0° to 40°c (32° to 104°f) relative humidity: 5% to 90%; rh non-condensing • non-operating environment t...
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S pecifications weight 22 e 231 i nstallation g uide.
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E 231 i nstallation g uide 23 c hapter 4 maintenance the e231 device has no user-maintainable parts. Cleaning the device to clean the device, use a clean cloth slightly dampened with water and a drop or two of mild soap. For stubborn stains, use alcohol or an alcohol-based cleaner. Caution never use...
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M aintenance cleaning the device 24 e 231 i nstallation g uide.
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E 231 i nstallation g uide 25 c hapter 5 verifone service and support for e231 problems, contact your local verifone representative or service provider or email dellsupport@verifone.Com. For e231 product service and repair information: • usa – verifone warranty service and support, 1-800-834-9133 mo...
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V eri f one s ervice and s upport warranty 26 e 231 i nstallation g uide warranty verifone, inc. Standard limited warranty, us 1 product warranty period and additional information for verifone-branded products is available with the products, on quotations, or upon request. The warranty period for ea...
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V eri f one s ervice and s upport warranty e 231 i nstallation g uide 27 8 the above warranties (i) do not apply to products not manufactured by verifone, software not developed by verifone, consumable items (e.G. Paper and ribbons), spare parts or services, and do not apply to products, or componen...
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V eri f one s ervice and s upport returning a unit for repair 28 e 231 i nstallation g uide returning a unit for repair before returning the e231 to verifone, you must obtain a merchandise return authorization (mra) number. The following procedure describes how to return one or more units for repair...
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E 231 i nstallation g uide 29 c hapter 6 troubleshooting guidelines the troubleshooting guidelines provided in the following section are included to help you install and configure your e231 successfully. Typical examples of malfunction you may encounter while operating your e231 and steps you can ta...
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E231 installation guide verifone part number doc173-013-en-a, revision a verifone, inc. 2099 gateway place, suite 600 san jose, ca, 95110 usa tel: (800) verifone (837-4366) www.Verifone.Com.