VeriFone PP1000se Installation Manual

Summary of PP1000se

  • Page 1

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  • Page 2

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  • Page 3

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  • Page 4

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  • Page 5

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  • Page 6

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  • Page 7: Overview

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  • Page 8

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  • Page 9

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  • Page 10

    O verview features and benefits 10 33 6( , 167$//$7,21 * 8,'(.

  • Page 11: Setup

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  • Page 12

    S etup pin protection measures 12 33 6( , 167$//$7,21 * 8,'( electrical considerations • $yrlgxvlqjwklvsurgxfwgxulqjhohfwulfdovwrupv • $yrlgorfdwlrqvqhduhohfwulfdodssoldqfhvrurwkhughylfhvwkdwfdxvh h[fhvvlyhyrowdjhioxfwxdwlrqvruhplwhohfwulfdoqrlvhiruh[dpsohdlu frqglwlrqhuvhohfwulfprwruvqhrqvljqvkljki...

  • Page 13

    S etup unpacking shipping carton 33 6( , 167$//$7,21 * 8,'( 13 ensuring user privacy 8vhwkhiroorzlqjjxlgholqhvwrsurwhfwwkhxvhu¶vsulydf\zkhqkhhqwhuvklv shuvrqdolghqwlilfdwlrqqxpehu3,1 • 7khduhdriylvlelolw\vkrxogehqrodujhuwkdqdfrqhwdnhqiurpwkhqxpehu nh\dwdqdqjohriƒdqgfryhulqjdqduhdriƒgluhfwo\lqiurqwri...

  • Page 14

    S etup attaching controller cable 14 33 6( , 167$//$7,21 * 8,'( 4 5hsodfhdoowkhsdfnlqjpdwhuldovforvhwkholgdqgvdyhwkhfduwrqiru uhsdfnlqjruprylqjwkh33vhghylfhlqwkhixwxuh attaching controller cable 7kh33vhuhdusdqhokdvdprgxodulqwhuidfhsruwirusrzhudqg frppxqlfdwlrqwrwkhfrqwuroolqjghylfh fdqxvhwkuhhw\shvr...

  • Page 15

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  • Page 16

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  • Page 17

    S etup attaching controller cable 33 6( , 167$//$7,21 * 8,'( 17 5 %urzvhwrwkh,1)ilohsurylghge\9hul)rqhzkhqvshfli\lqjwkhgulyhu orfdwlrq:khqwkhlqvwdoodwlrqfrpsohwhvfkhfnwkholvwrisruwvrqwkh'hylfh 0dqdjhuwrvhhwkhqhzo\lqvwdoohg86%ghylfh connecting via rs232 cable 8vhwkh56fdeoh931&%/$wrfrqqhfwwkh33vhwrd9[...

  • Page 18

    S etup attaching controller cable 18 33 6( , 167$//$7,21 * 8,'( 5 %urzvhwrwkh,1)ilohsurylghge\9hul)rqhzkhqvshfli\lqjwkhgulyhu orfdwlrq:khqwkhlqvwdoodwlrqfrpsohwhvfkhfnwkholvwrisruwvrqwkh'hylfh 0dqdjhuwrvhhwkhqhzo\lqvwdoohg86%ghylfh connecting via serial cable with dc input 8vhwkhfrlohgvhuldofdeoh931...

  • Page 19

    S etup installing or replacing sam card (ctls version only) 33 6( , 167$//$7,21 * 8,'( 19 5 &orvhwkhghylfhfryhuvwkhqsrzhuxswkh33vhdqgwkhkrvwghylfh installing or replacing sam card (ctls version only) 8vhwkhiroorzlqjsurfhgxuhvwrlqvwdoodvhfxulw\dffhvvprgxoh6$0fdugru uhsodfhdqrogfdug7klvvwhslvqhfhvvdu\...

  • Page 20

    S etup installing or replacing sam card (ctls version only) 20 33 6( , 167$//$7,21 * 8,'( 4 3uhvvgrzqrqdqgvolghwkhfrpsduwphqwgrruriiwkh6$0fdug frpsduwphqw figure 12 opening sam cover 5 ,qvwdoowkh6$0fduge\doljqlqjwkhfdugdqgfduhixoo\volglqjlwlqwrwkhvorw xqwloixoo\lqvhuwhg figure 13 inserting sam card ...

  • Page 21

    S etup installing a privacy shield (optional) 33 6( , 167$//$7,21 * 8,'( 21 6 &orvhwkh6$0frpsduwphqwgrruxqwlowkhorfnlqjslqvorwvlqwrsodfh figure 14 replacing sam cover 7 5hfrqqhfwwkhfrqwuroohufdeohwrwkhghylfh 8 5hfrqqhfwwkhghylfhwrwkhsrzhuvxsso\li\rxduhxvlqjdqh[whuqdosrzhu vrxufh installing a privacy...

  • Page 22

    S etup installing a privacy shield (optional) 22 33 6( , 167$//$7,21 * 8,'( 2 ,qvhuwixoo\xqwlowkhsulydf\vklhogorfnvlqsodfh7khuhduhorfnlqjwdevrq erwkxqghuvlghvriwkhsulydf\vklhogwkdwodwfkrqwrvorwvlqwkhuhfhvvhg fkdqqhovriwkh33vh figure 16 locking the privacy shield 1 2 qz abc def 3 4 ghi 5 jkl mno 6 7 ...

  • Page 23: Specifications

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  • Page 24

    S pecifications weight 24 33 6( , 167$//$7,21 * 8,'(.

  • Page 25: Troubleshooting Guidelines

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  • Page 26

    T roubleshooting g uidelines keypad does not respond 26 33 6( , 167$//$7,21 * 8,'(.

  • Page 27: Service and Support

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  • Page 28

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  • Page 29

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  • Page 30

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  • Page 31

    C 2014 verifone, inc. All rights reserved. 2099 gateway place, suite 600 san jose, ca 95110 usa telephone: (800) verifone (837-4366) world wide web: www.Verifone.Com pp1000 se certifications and regulations verifone part number: docxxx-xxx-en-a revision a.2 *doc180-xxx-en-a* v er i f on e d ra ft v ...