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VeriFone VX 685 GPRS Installation manual

Manual is about: VX 685 series; VX 690 series

Summary of VX 685 GPRS

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    Verifone part number doc260-003-en-c, revision c vx 685/vx 690 installation guide.

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    All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written permission of verifone, inc. The information contained in this document is subject to change without notice. Although verifone has attempted to ensure the accuracy of the co...

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    Vx 685/vx 690 i nstallation g uide 3 c ontents p r e f a c e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 organization . . . . . . . . . . . . ...

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    4 vx 685/vx 690 i nstallation g uide wireless transaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 smart card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 magnetic card reader . . . . . . . . . . ....

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    Vx 685/vx 690 i nstallation g uide 5 p reface this guide is the primary source of information for setting up and installing the terminal. Audience this guide is useful to anyone installing and configuring the terminal. Organization this guide is organized as follows: chapter 1 , terminal overview . ...

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    P reface guide conventions 6 vx 685/vx 690 i nstallation g uide guide conventions various conventions are used to help you quickly identify special formatting. Table 1 describes these conventions and provides examples of their use. Vx 685 quick installation guide vpn - doc262-002-en verix evo volume...

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    P reface guide conventions vx 685/vx 690 i nstallation g uide 7 acronym definitions acronyms are used in place of the full definition. Table 2 presents acronyms and their definitions. Table 2 acronym definitions acronym definitions 3des triple data encryption standard aes advanced encryption standar...

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    P reface guide conventions 8 vx 685/vx 690 i nstallation g uide.

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    Vx 685/vx 690 i nstallation g uide 9 c hapter 1 terminal overview the terminal is a portable and battery-powered device designed to fit comfortably during handheld consumer-facing applications. It features a colored 3.5” qvga display, touch screen, and backlit spill-resistant keypad. It supports a v...

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    T erminal o verview features and benefits 10 vx 685/vx 690 i nstallation g uide features and benefits the terminal focuses on optimizing cost structure and providing better form factor. It provides the right combination of features and functions in a sleek and ergonomic device that fits in the palm ...

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    T erminal o verview differences between vx 685 and vx 690 terminals vx 685/vx 690 i nstallation g uide 11 contactless capability • advanced contactless architecture that future-proofs investment with a single contactless interface (singlecl), softsams, and side-by-side application architecture. • on...

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    T erminal o verview differences between vx 685 and vx 690 terminals 12 vx 685/vx 690 i nstallation g uide battery 3.7 v dc/2450 mah 3.7 v dc/2450 mah 3.7 v dc/2450 mah paper roll 40 mm 40 mm 40 mm charger 5 v dc/2.2 a 5 v dc/2.2 a 5 v dc/2.2 a dimension (mm) 163 x 78 x 52 163 x 78 x 52 163 x 78 x 52...

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    Vx 685/vx 690 i nstallation g uide 13 c hapter 2 setup this chapter describes the setup procedure for: • terminal location . • inside the shipping carton . • terminal features . • connection port . • paper roll . • sim card . • msam card . • micro sd card . • optional devices . • battery features . ...

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    S etup inside the shipping carton 14 vx 685/vx 690 i nstallation g uide • do not use the terminal outdoors. Electrical considerations • avoid using this product during electrical storms. • avoid locations near electrical appliances or other devices that cause excessive voltage fluctuations or emit e...

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    S etup terminal features vx 685/vx 690 i nstallation g uide 15 terminal features familiarize yourself with the terminal features before continuing with the installation process: figure 2 vx 685/vx 690 features front panel the front panel offers the following features: • a touchscreen display. • a se...

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    S etup connection port 16 vx 685/vx 690 i nstallation g uide connection port the terminal has one primary micro-usb port used for power and download. Figure 3 micro-usb port on the terminal paper roll a fast and quiet thermal printer is built into the terminal. You must install a roll of thermal-sen...

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    S etup sim card vx 685/vx 690 i nstallation g uide 17 6 drop the paper roll into the printer tray. Figure 4 installing paper roll cover sim card vx 685 has a single sim slot that enables communication to the network provider. Vx 690 supports dual sim. Sim slot 1 is preferred for single sim use. When...

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    S etup msam card 18 vx 685/vx 690 i nstallation g uide 4 align the card to match the embossed number and carefully slide it into the slots until fully inserted. Figure 5 sim card insertion to replace sim card, gently slide out the old sim card before inserting a new sim. Msam card you may need to in...

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    S etup msam card vx 685/vx 690 i nstallation g uide 19 4 lift the battery pack to expose the sam slots. The slots are located just below the micro sd card slot. Figure 6 sam slots 5 carefully slide the cards one at a time into the slots until fully inserted. Figure 7 sam insertion to replace sam car...

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    S etup micro sd card 20 vx 685/vx 690 i nstallation g uide micro sd card vx 690 supports micro sd for additional memory. Installing or replacing micro sd card to install or replace micro sd card: 1 turn off the terminal. 2 place the terminal face down on a soft and clean surface to protect the lens ...

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    S etup battery features vx 685/vx 690 i nstallation g uide 21 battery features the terminal uses a single cell, 2450 mah li-ion battery (see accessories and documentation for ordering information). The internal logic of the battery prevents both overcharging and undercharging—a fault condition where...

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    S etup terminal power source 22 vx 685/vx 690 i nstallation g uide manual startup hold the green key down for about four seconds until the terminal displays the startup screen. The time required to hold the green key down to power up the terminal is configurable (see vx 690 reference guide, vpn - do...

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    S etup terminal power source vx 685/vx 690 i nstallation g uide 23 connecting vx 690 terminal to a power source to connect vx 690 terminal to a power source: 1 insert the micro-usb connector to the micro-usb port found on the side of the terminal. 2 plug the ac power cord into a wall outlet or power...

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    S etup base stations 24 vx 685/vx 690 i nstallation g uide base stations verifone ships variants of the base station for different markets. Your base may have a different configuration. Charging base a base to charge the terminal and provide a docking station when the terminal is not in use. The bas...

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    S etup base stations vx 685/vx 690 i nstallation g uide 25 powering up the base to power up the base: 1 insert the micro-usb plug into the micro-usb port on the base. 2 plug the ac power cord into a wall outlet or a power surge protector. Figure 14 connecting base to power source terminal and base t...

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    S etup base stations 26 vx 685/vx 690 i nstallation g uide undocking the terminal from the base to undock the terminal from the base: 1 gently lift the terminal from the base. Figure 16 undocking the terminal from the base dial-up and ethernet connections the terminal allows for dial-up and ethernet...

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    S etup base stations vx 685/vx 690 i nstallation g uide 27 creating an ethernet connection to create an ethernet connection: 1 connect the ethernet cable to the port on the base. 2 route the other end of the cable directly to a data wall jack (or router/hub). Figure 18 ethernet connection powered se...

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    S etup 3g, gprs, and gps support 28 vx 685/vx 690 i nstallation g uide external devices the base supports peripheral devices such as electronic cash register, check reader, barcode reader, and biometric scanner through a serial connection. Micro- usb port is for pc connection and usb host port is fo...

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    S etup vx 690 bt/wi-fi support vx 685/vx 690 i nstallation g uide 29 vx 690 bt/wi-fi support vx 690 wi-fi/bt integrated module uses broadcomm bcm4330 chip, which provides sdio interface for wi-fi and uart interface for bluetooth. The module includes an integrated wlan rf transceiver for wireless lan...

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    S etup vx 690 bt/wi-fi support 30 vx 685/vx 690 i nstallation g uide searching for a bluetooth base station use the terminal to search and establish a connection between the bluetooth version of the terminal and the bluetooth base station. To search for a bluetooth base station using the terminal: 1...

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    S etup vx 690 bt/wi-fi support vx 685/vx 690 i nstallation g uide 31 6 press enter key to start searching for a base station. There is a short delay as the terminal searches for the base station. The message is shown on the terminal display. The base station’s name is displayed once the terminal dis...

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    S etup vx 690 bt/wi-fi support 32 vx 685/vx 690 i nstallation g uide pairing the terminal with a bluetooth base station even after you have successfully searched for a bluetooth base station using the terminal, you will not be able to conduct bluetooth transactions until you have paired the terminal...

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    S etup vx 690 bt/wi-fi support vx 685/vx 690 i nstallation g uide 33 pairing with another bluetooth charging base station the terminal may be paired with additional bluetooth base station once the terminal is paired with a bluetooth base station and initialized. To pair a terminal with another bluet...

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    S etup smart card reader 34 vx 685/vx 690 i nstallation g uide wireless transaction vx 690 supports wireless transactions. Conducting wireless transaction to conduct a wireless transaction: 1 ensure the terminal is in an optimal position for transmitting. 2 follow the on-screen instructions provided...

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    S etup magnetic card reader vx 685/vx 690 i nstallation g uide 35 magnetic card reader the terminal has a magnetic card reader that uses a triple track stripe reader. This gives the unit greater reliability over a wide range of swipe speeds and operating environments. Using the smart card reader (cr...

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    S etup contactless smart card transaction 36 vx 685/vx 690 i nstallation g uide.

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    Vx 685/vx 690 i nstallation g uide 37 c hapter 3 specifications this chapter discusses power requirements, dimensions, and other specifications of the terminal. Power rating • 5 v dc, 2.2 a power pack • pwr260-001-xx-a (vx 690) • pwr262-001-xx-a (vx 685) • ul/cul, ite listed, lps power supply • inpu...

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    S pecifications sam card reader 38 vx 685/vx 690 i nstallation g uide sam card reader the terminal has two security access modules (sams). Keypad • 3 x 5 secure keypad matrix • keys can be simulated on touchscreen peripheral ports the micro-usb port on the terminal and on the base supports periphera...

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    Vx 685/vx 690 i nstallation g uide 39 c hapter 4 maintenance and cleaning your terminal device is a product of superior design and craftsmanship and should be treated with care. It has no user-serviceable parts. The following suggestions will help you protect your warranty coverage. • keep the devic...

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    M aintenance and c leaning additional safety information 40 vx 685/vx 690 i nstallation g uide additional safety information the following are additional safety information in using this device. Power adapter use only the power adapter that came with your device. Adapters for other electronic device...

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    Vx 685/vx 690 i nstallation g uide 41 c hapter 5 service and support contact your local verifone representative or service provider for any problems on your terminal. For product service and repair information: • usa – verifone service and support group, 1-800-834-4366, monday - friday, 8 a.M. - 8 p...

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    S ervice and s upport accessories and documentation 42 vx 685/vx 690 i nstallation g uide • address the subject box with to “verifone mra dept.” • reference the model and part number in the note box 3 describe the problem(s). 4 provide the shipping address where the repaired or replacement unit must...

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    S ervice and s upport accessories and documentation vx 685/vx 690 i nstallation g uide 43 refer to the following set of documents to learn more about the terminal: vx 690 certifications and regulations sheet vpn - doc260-001-en vx 690 quick installation guide vpn - doc260-002-en vx 685/vx 690 refere...

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    S ervice and s upport accessories and documentation 44 vx 685/vx 690 i nstallation g uide.

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    Vx 685/vx 690 i nstallation g uide 45 c hapter 6 troubleshooting guidelines this chapter lists typical examples of malfunctions that you may encounter while operating your terminal and the steps that you can take to resolve them. The troubleshooting guidelines provided in the following sections are ...

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    T roubleshooting g uidelines blank display 46 vx 685/vx 690 i nstallation g uide blank display when the terminal display does not show correct or clearly readable information: • the battery pack may not be connected properly. Remove and reinstall the battery pack. • check all power and cable connect...

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    T roubleshooting g uidelines keypad does not respond vx 685/vx 690 i nstallation g uide 47 keypad does not respond if the keypad does not respond properly: • check the terminal display. If it displays the wrong character or nothing at all when you press a key, follow the steps outlined in transactio...

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    T roubleshooting g uidelines transactions fail to process 48 vx 685/vx 690 i nstallation g uide.

  • Page 49: Ppendix

    Vx 685/vx 690 i nstallation g uide 49 a ppendix a battery information the terminal uses a high-capacity lithium-ion battery pack. The internal logic of the battery prevents both overcharging and undercharging (a fault condition in which the battery level goes well below the minimum acceptable charge...

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    B attery i nformation charging 50 vx 685/vx 690 i nstallation g uide low self-discharge rate lithium-ion batteries have a lower self-discharge rate compared to other types of battery (the self-discharge rate for a lithium-ion battery is less than one-half of that of a nickel-cadmium battery). This m...

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    B attery i nformation notable battery specifications vx 685/vx 690 i nstallation g uide 51 • do not store batteries when they are fully depleted. Charge an empty battery for at least one hour before storage. When a depleted battery self discharges, it may become unusable. • do not stock pile batteri...

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    B attery i nformation battery specific terms and definitions 52 vx 685/vx 690 i nstallation g uide should i charge the battery before putting it into storage? It is advisable to store the battery with a 40% charge. However, storing the battery in a cool place is more important than the state of char...

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    B attery i nformation general battery terms and definitions vx 685/vx 690 i nstallation g uide 53 battery cell the battery cell is the basic electrochemical unit used to store energy. Each cell is typically rated 3.7 v. The terminal uses one lithium-ion rechargeable cell per battery pack. Battery pa...

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    B attery i nformation general battery terms and definitions 54 vx 685/vx 690 i nstallation g uide charging refers to the process of converting electrical energy, in the form of electric current, from an external source (charger) into chemical energy within a battery cell. Current the flow of electro...

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    B attery i nformation general battery terms and definitions vx 685/vx 690 i nstallation g uide 55 shelf-life the length of storage under specified conditions that a battery can endure while retaining the ability to give a satisfactory performance upon full charge. Voltage this is the unit of potenti...

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    Vx 685/vx 690 installation guide verifone part number doc260-003-en-c, revision c verifone, inc. 2099 gateway place, suite 600 san jose, ca, 95110 usa 1-800-verifone www.Verifone.Com.