VeriFone VX 820 Quick Reference Manual
© 2013 First Data Corporation. All rights reserved. All trademarks,
service marks and trade names referenced in this material are the
property of their respective owners.
6490 1013 QRG-10042013
{
Retail/Restaurant
}
Use this function to delete a transaction that is in the current batch.
This will process all sales and credits that have been entered since the last
time the terminal was balanced. It will ensure that any charges/credits are
applied to the customer’s card and that any funds due to you are sent to
your account. As part of the balance process, you should print a Totals or
Detail report to confirm your batch totals. You must ensure that you
balance daily in order to receive timely deposit of your funds.
CORRECTIONS (Voids)
REPORTS and BALANCING
1
1
4
7
6
4
2
2
5
5
3
3
Touch CORRECTION.
If you wish to correct
the last transaction,
touch YES. If you
wish to correct any
other transaction in
the batch, touch NO.
Select the report you
wish to run by touching
the corresponding key
or touch
to move through
additional reports.
The selected report
will print. Additional
prompts may appear
for options, depending
on the report that is
selected. Press Cancel
to return to main menu.
The correction
will reverse the
trans action and
update the batch.
Tear the merchant
copy receipt off
and then press
the green OK
key to print the
customer copy.
Press Clear to
return to idle
prompt or touch
applicable choice
to continue.
The batch will settle
on the host, the
current batch is
then deleted from
the terminal and
returns to the main
transaction menu.
Touch INV# to search
for transaction by
invoice number or
touch ACCT# to
search by account
number.
Touch SETTLEMENT.
Enter the Invoice
number, or if you
chose ACCT#, enter
the last four digits of
the account number,
to find your transac-
tion and press the
green OK key to
continue.
Touch Yes.
Enter the total of
the batch from your
Totals or Detail
reporting and press
green OK key.
TIME
PURCHASE
REFUND
SETTLEMENT
CORRECTION
TIME
PURCHASE
REFUND
SETTLEMENT
CORRECTION
CORRECTION
YES
NO
CORRECT LAST?
REPORTS
TOTALS REPORT
DETAIL REPORT
SERVER REPORTS
PREAUTH REPORT
SETTLEMENT
TOTAL: $0.00
CORRECTION
INV #
ACCT#
RETRIEVE BY:
TIME
PURCHASE
REFUND
SETTLEMENT
CORRECTION
CORRECTION
TEAR RECEIPT
PRESS OK
TIME
PURCHASE
REFUND
SETTLEMENT
CORRECTION
The Quick Reference Guide provides you with simple, step-by-step instructions of your daily terminal operations.
Completion of an approved Pre-Auth:
- Must be done within 5 days of obtaining a Pre-Authorization
- Refer to your card acceptance agreement for more information
regarding pre-authorizations.
Refer to your card acceptance agreement for more information regarding
pre-authorizations. In restaurant environments, pre-authorizations should
not be done when CHIP cards are presented by the cardholder. Chip cards
in a restaurant environment should be processed as “PURCHASE”
transactions. Tip entry is available at the time of the purchase for
CHIP and debit cards.
PRE AUTHORIZATION (Completion)
1
4
7
5
8
6
2
3
Touch PreAuth/
Complete.
Touch Complete.
Touch desired option
or search method:
By Clerk, Amount,
Account Number or
Invoice Number.
Enter the new
amount of the
transaction,
including
adjustments
and/or tips. Press
green OK key.
Enter the search
criteria such as
invoice number. The
leading zeros in an
invoice number are
not required.
The completion will
occur and a receipt
will print. Tear the
merchant copy receipt
off and then press the
green OK key to print
the customer copy.
If your transaction
is shown, Touch
COMP. If you touch
PREVIOUS or NEXT,
you will move to
the next or previous
open pre-auth
transaction in
the batch.
TIME
PURCHASE
REFUND
SETTLEMENT
CORRECTION
COMPLETE
CLRK
AMT
ACCT
RETRIEVE BY: INV#
COMPLETE
AMOUNT $0.00
NEW AMOUNT $0.00
COMPLETE
INVOICE NUMBER:
PREAUTH - COMPLETE
TEAR RECEIPT
PRESS OK
COMPLETE
COMP
PREV
NEXT
INVOICE #: EXIT
FORCE
PREAUTH/COMPLTE
SERVER SETUP
OTHER SETUP
PREAUTH/COMPLTE
PREAUTH
COMPLETE
DELETE PREAUTH
PREAUTH REPORT
CORRECTION
INVOICE NUMBER:
CORRECTION
YES
NO
TOTAL: $0.00
CORRECTION
YES
NO
NEXT
INV #
VeriFone
VX820 Duet
Touch
Touch