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Volkswagen EOS - Owner's Manual

Other manuals for EOS -: Brochure

Summary of EOS -

  • Page 1

    Side view fig. 1 vehicle side overview. Key to fig. 1 : (1) fuel filler flap (2) csc roof (3) outside door handle (4) outside mirror – additional turn signal light – background lighting (5) side marker light (6) lift points for the jack.

  • Page 2

    Front view fig. 2 vehicle front overview. Key to fig. 2 : (1) inside mirror with sensor on mirror base for: – rain sensor – low-light sensor (2) windshield wipers (3) engine hood release (4) headlights (on both left and right) (5) fog lights/static cornering lights (on both left and right) (6) threa...

  • Page 3

    Rear view fig. 3 vehicle rear overview. Key to fig. 3 : (1) rear window – rear window defroster (2) high-mounted brake light (3) taillights (on both left and right) (4) volkswagen emblem. Area for: – luggage compartment release – rear assist camera (if equipped) (5) license plate lights (6) threaded...

  • Page 4

    Driver door overview fig. 4 overview of controls in the driver door. Key to fig. 4 : (1) door handle (2) power locking button for locking and unlocking the vehicle (3) knob for adjusting the outside mirrors – adjusting outside mirrors – – – outside mirror heating – electrically folding outside mirro...

  • Page 5

    Driver side overview fig. 5 driver side overview. Key to ⇒ fig. 5 : (1) instrument cluster: – instruments – display – warning and indicator lights (2) headlight switch – off position o – automatic headlight control auto – low beams – fog lights (3) lever for – high beams – headlight flasher x – turn...

  • Page 6

    – mute switching for radio or activation of voice control – display phone main menu or accept telephone calls – audio, navigation - – control buttons for the volkswagen information system # – – – ∃, , (6) ignition switch or starter button (for vehicles with keyless access locking and starting system...

  • Page 7

    Center console overview upper center console fig. 6 overview of the upper center console. Key to fig. 6 : (1) switch for emergency flashers (2) passenger air bag off light (front airbag for front seat passenger) (3) radio or radio & navigation system (factory-installed) ⇒ booklet radio or ⇒ booklet ...

  • Page 8

    Lower center console fig. 8 overview of the lower center console. Key to fig. 8 : (1) automatic transmission selector lever (2) parking brake lever (3) storage compartment with cup holders in the center console (4) storage compartment: – with 12 volt socket (5) center armrest with storage compartmen...

  • Page 9

    Front passenger side overview fig. 9 overview of the front passenger side. Key to ⇒ fig. 9 : (1) passenger front airbag location in the instrument panel (approximate) (2) opening handle for the lockable glove compartment (3) air vent –.

  • Page 10

    Instrument cluster introduction in this section you’ll find information about: instrument overview displays displays compass service reminder display more information: warning and indicator lights volkswagen information system shifting service reminder information ⇒ booklet warranty and maintenance ...

  • Page 11

    The red zone at the end of the scale indicates maximum permissible engine rpm (revolutions per minute) for all gears after the break-in period. Before reaching the red zone, select the next higher gear or selector level position d, or ease your foot off the accelerator ⇒ . (3) displays ⇒ page 12, di...

  • Page 12

    Odometer displays time outside temperature compass display open door, engine hood, or luggage compartment lid ⇒ fig. 12 . Selector lever position, shifting multi-function indicator (mfi) and menus for different settings, volkswagen information system service reminder display, service reminder displa...

  • Page 13

    Compass display (if applicable) on vehicles equipped with compass display, the current compass direction is indicated in the instru- ment cluster display when the ignition and navigation system are switched on, compass. Selector lever positions the selector lever position is shown both on the side o...

  • Page 14

    Compass fig. 14 compass zones. Please first read and note the introductory information and heed the warnings the compass does not need to be calibrated in vehicles with a factory-installed navigation system. There is no compass menu item in this case. On vehicles without a factory-installed navigati...

  • Page 15

    Service reminder display please first read and note the introductory information and heed the warnings the service appointment reminder is shown in the instrument cluster display ⇒ fig. 11 (3) . For information on maintenance intervals, please see the ⇒ booklet warranty and maintenance . For vehicle...

  • Page 16

    Release the 0 . 0 / set button. A confirmation message appears in the display. Confirm request with the ok button on the multi-function steering wheel. Switch off the emergency flashers. The service reminder disappears after a few seconds or the ok button on the multi-function steering wheel has bee...

  • Page 17

    Volkswagen information system introduction in this section you’ll find information about: menu structure – overview menu structure – overview using the instrument cluster menus main menu mfi menu (multi-function indicator) settings menu settings menu convenience submenu lights & vision submenu when ...

  • Page 18

    Menu structure – overview please first read and note the introductory information and heed the warnings the instrument cluster display is divided into 3 parts. The time (digital clock) is displayed in the top part. The bottom part contains the odometer and the trip odometer (“trip”). You can select ...

  • Page 19

    Back – factory setting ▪ lights & vision – coming home – leaving home – footwell light – conv. Turn sig. (convenience turn signal) – factory setting – back ▪ time – hours – minutes – 24 hr. Mode – daylight save – back ▪ snow tires (winter tires) – on – + 5 mph – - 5 mph – back ▪ compass (vehicles wi...

  • Page 20

    Please first read and note the introductory information and heed the warnings the instrument cluster menus are controlled with buttons on the right side of the steering wheel ⇒ fig. 15 . Accessing the instrument cluster menus switch on the ignition. You will see the vehicle icon or a message in the ...

  • Page 21

    Menu function see assistants turn the adaptive front lighting system (afs) on and off (if applicable). Vehicle status current warning and information messages. This menu item is only displayed when warning or infor- mation messages are available. The number of available messages is shown in the disp...

  • Page 22

    Display function av. Consumption --.- mpg average fuel consumption in miles per gallon (l/100 km) on trips per trip memories 1 and 2 (toggle) is displayed once the vehicle has been driven about 330 feet (100 m). Until then, dashes appear instead of a number. The value displayed is updated every 5 se...

  • Page 23

    Settings menu function language set the language for messages in the display and navigation system. Mfi data select the features you want to have displayed in the mfi menu in the instrument cluster display convenience convenience function settings lights & vision vehicle lighting settings time set h...

  • Page 24

    Convenience menu function unlock doors doors are unlocked as follows depending on the option selected: – all doors: pushing the unlock button on the remote control vehicle key unlocks all doors and the luggage compartment lid. – single door: pushing the unlock button on the remote control vehicle ke...

  • Page 25

    Lights & vision menu function leaving home unlocking the vehicle. Feature can also be switched on or off footwell light set footwell lighting brightness or switch this feature on or off. Conv. Turn sig. Enable/disable convenience turn signal (lane change feature). When the feature is enabled, the tu...

  • Page 26

    Driving checklists and warnings introduction in this section you’ll find information about: getting ready and driving safely driving in other countries driving through water on roads more information: sitting properly and safely transporting starting and stopping the engine saving fuel and helping t...

  • Page 27

    ¥ assume a proper seating position before the vehicle starts to move and keep this position while driving. Make sure that all passengers do the same, adjusting the seating position. ¥ properly fasten your safety belt before driving the vehicle and wear your safety belt properly at all times while dr...

  • Page 28

    ¥ does the factory-installed navigation system work in the countries where you will be driving, and is navigation data available? ¥ are special or heavy-duty tires necessary for the kind of driving expected? Notice volkswagen is not responsible for mechanical damage that may result from substandard ...

  • Page 29

    Technical data introduction in this section you’ll find information about: important vehicle labels engine data dimensions your vehicle's engine type is shown on the vehicle identification label. The specifications in this manual refer to the base model. The stated values may vary, depending upon di...

  • Page 30

    Fig. 17 vehicle identification number (vin). Please first read and note the introductory information and heed the warnings factory-installed safety certificates, stickers, and signs containing important information regarding vehicle operation can be found in the engine compartment and on certain veh...

  • Page 31

    Tire inflation pressure label a tire inflation pressure label is on the driver door jamb, tires and wheels. Fuel grade sticker an information sticker listing the correct fuel grade for your vehicle, refueling. Engine data please first read and note the introductory information and heed the warnings ...

  • Page 32

    Vehicle key set introduction in this section you’ll find information about: remote control vehicle keys mechanical key indicator light in the remote control vehicle key replacing the remote control vehicle key battery synchronizing the remote control vehicle key more information: volkswagen informat...

  • Page 33

    Remote control vehicle keys fig. 18 remote control vehicle key with panic button. Please first read and note the introductory information and heed the warnings remote control vehicle key the remote control vehicle key can unlock and lock the vehicle from a distance, power locking and closing system....

  • Page 34

    To find the nearest qualified independent repair facility, locksmith, or volkswagen dealer which can cut and code replacement vehicle keys, call the vw customer care hotline at 1-800-822-8987 or visit http://www.Vw.Com and search for “replacement keys.” canadian customers can contact an authorized v...

  • Page 35

    Indicator light in the remote control vehicle key fig. 20 indicator light in the remote control vehicle key. Please first read and note the introductory information and heed the warnings if a button in the remote control vehicle key is pressed briefly, the indicator light ⇒ fig. 20 (arrow) will flas...

  • Page 36

    Please first read and note the introductory information and heed the warnings volkswagen recommends having the battery in the remote control vehicle key changed by an author- ized volkswagen dealer or an authorized volkswagen service facility. The battery is on the back of the remote control vehicle...

  • Page 37

    Power locking and closing system introduction in this section you’ll find information about: indicator light in the driver door description of the power locking system unlocking or locking the vehicle from the outside unlocking or locking the vehicle from the inside unlocking or locking the vehicle ...

  • Page 38

    Warning improper use of power locks can result in serious personal injury. The power locking button locks all doors. Locking the doors from the inside can help prevent unintended door opening during a collision and can also prevent unwanted entry from the outside. Locked doors can, however, delay as...

  • Page 39

    The doors and the luggage compartment lid can be locked manually if the vehicle key or the power locking system is not working, emergency closing and opening. Automatic locking (auto lock) the vehicle locks automatically when it reaches a speed of about 10 mph (15 km/h). When the vehicle is locked, ...

  • Page 40

    Function using the buttons on the remote control vehicle key ⇒ fig. 23 unlock the vehicle. Press the button. Lock the vehicle. Press the button. Unlock the luggage compartment lid. Press the button. Note: depending on the settings for the power locking system in the convenience submenu, it may be ne...

  • Page 41

    Press button ⇒ fig. 24 : lock the vehicle. The power locking button works whether the ignition is switched on or off but only when all doors are closed. If the vehicle is locked with the vehicle key, the power locking button is deactivated. If the vehicle is locked with the power locking button: the...

  • Page 42

    Fig. 26 keyless access locking and starting system: sensor for unlocking a on the inside of the front door handles. Sensor for locking b on the outside of the door handles. Please first read and note the introductory information and heed the warnings keyless access is a keyless starting and locking ...

  • Page 43

    Open and close the luggage compartment lid as you would a standard luggage compartment lid, luggage compartment lid the luggage compartment lid locks automatically when it is closed except in the following situations: the vehicle is completely unlocked. When an authorized remote control vehicle key ...

  • Page 44

    If the automatic transmission is not in park (p) position, the electronic steering column lock will not lock and the vehicle will not lock via sensors in the front door handles or the remote control vehicle key. Anti-theft alarm system please first read and note the introductory information and heed...

  • Page 45

    Doors introduction in this section you’ll find information about: display more information: exterior views vehicle key set power locking and closing system power windows emergency closing and opening warning a door that is not closed properly may open suddenly when the vehicle is moving and cause se...

  • Page 46

    If a door is not closed properly, the vehicle icon appears in the instrument cluster display showing an open door ⇒ fig. 12 , ⇒ fig. 13 . Depending on your vehicle's equipment and options, the icon may still be displayed even after the ignition is switched off as long as the key has not been taken o...

  • Page 47

    Luggage compartment lid introduction in this section you’ll find information about: display opening the luggage compartment lid closing the luggage compartment lid more information: exterior views power locking system csc roof transporting emergency closing and opening warning accidents and severe p...

  • Page 48

    Notice before opening or closing the luggage compartment lid, make sure there is enough room to do so, for example, when the vehicle has a trailer or is in a garage. Display please first read and note the introductory information and heed the warnings lights up possible cause proper response icon ap...

  • Page 49

    Fig. 28 opening luggage compartment lid from the outside. Please first read and note the introductory information and heed the warnings always remove any item(s) being transported on the luggage compartment lid before opening it ⇒ . Unlocking with the vehicle key briefly press the button on the remo...

  • Page 50

    Closing the luggage compartment lid fig. 29 opened luggage compartment lid: recessed grip for closing. Please first read and note the introductory information and heed the warnings closing the luggage compartment lid the vehicle has a soft-close feature that helps you close the luggage compartment l...

  • Page 51

    Power windows introduction in this section you’ll find information about: opening or closing power windows power windows – features power window pinch protection more information: volkswagen information system power locking and closing system csc roof warning improper use of power windows can result...

  • Page 52

    Switches in the driver door key to fig. 30 : (1) to open or close all windows at the same time. (2) for the windows in the doors. (3) for the rear side windows. Opening or closing windows function action opening: press the switch. Closing: pull the switch. Open all windows: press the switch. Close a...

  • Page 53

    For one-touch closing: pull the switch for the window up briefly as far as it goes. Stopping automatic movement: pull/press the switch again. Reactivating the one-touch feature if the vehicle battery is disconnected or dead and the windows are not completely closed, the one- touch feature will not w...

  • Page 54

    Pinch protection can help reduce the risk of pinching injuries when closing a power window ⇒ . If one-touch window closing meets resistance or there is something in the way, the window will stop and go down again. Check why the window did not close. Try one-touch window closing again. If the window ...

  • Page 55

    Csc roof introduction in this section you’ll find information about: indicator light general information opening and closing the csc roof wind blocker csc roof troubleshooting automatic rollover support system the csc roof folds into the luggage compartment. The roof opening process is as follows: t...

  • Page 56

    Towing warning accidents and serious injury may result from driving when the csc roof has not properly locked into place or when the process of opening or closing the roof is incomplete. Even at low speeds, air resistance can twist or deform the roof or tear it off completely, endangering vehicle oc...

  • Page 57

    Indicator light please first read and note the introductory information and heed the warnings lights up possible cause proper response csc roof is opening or closing. Wait until the csc roof has fully opened or fully closed. Flashes possible cause proper response the csc roof opening or closing proc...

  • Page 58

    Display text proper response error: convertible top service! See an authorized volkswagen dealer or authorized volkswagen service facility. The csc roof will not go up or down if a system component malfunctions. Error: open convertible top! Open the csc roof error: close convertible top! Close the c...

  • Page 59

    General information fig. 31 the csc roof folds down into the luggage compartment when you open the roof (put the roof down). Please first read and note the introductory information and heed the warnings checklist perform the following preliminary requirements each time before opening or closing the ...

  • Page 60

    ¥ the battery must have enough charge; the engine should be running. If any changes have been made in the operation of the csc roof compared with its original factory condition, volkswagen strongly urges you to take the vehicle to an authorized volkswagen dealer or other authorized volkswagen servic...

  • Page 61

    Pull the lever in the center console up and hold it until the csc roof is completely closed ⇒ : a chime sounds every few seconds while the csc roof is closing. A message may also appear in the instrument cluster display. When the roof is completely closed, the chime stops and the x indicator light o...

  • Page 62

    Notice the height of the vehicle changes when the csc roof is moving. When there is not enough room above the vehicle, for example in a garage, the csc roof could hit something and be damaged. Always make sure that there is enough room above the vehicle when opening or closing the csc roof. If you p...

  • Page 63

    Unfolding the wind blocker folding the wind blocker outward before installing it is the easiest way to get it into the correct position for installation. Take the wind blocker out of its pouch. Fold out both sides in the direction of the arrows ⇒ fig. 34 . Fold both tabs outward (magnified view). In...

  • Page 64

    Warning incorrect seating positions in the vehicle increase the risk of serious of fatal injuries in the event of an accident or sudden driving and braking maneuvers. Never let anyone sit on the rear seats when the wind blocker is installed. Warning unsecured or improperly secured objects can cause ...

  • Page 65

    Description possible solution csc roof stops while opening or closing. – check the instrument cluster display (where applicable) for information on what to do ⇒ table .If the csc roof stops exactly in the middle, give the roof a gentle “nudge” forward so that it will close. – push and hold the lever...

  • Page 66

    Warning the automatic rollover support system can cause serious injuries if persons or objects are in the way when it deploys. Never use accessory seat covers or protective covers that block the rollover protection deployment area. Every rear seat passenger must be properly seated on a seat of his o...

  • Page 67

    Power sunroof introduction in this section you’ll find information about: opening or closing the power sunroof wind deflector power sunroof – convenience closing feature pinch protection for the power sunroof initializing the power sunroof more information: volkswagen information system power lockin...

  • Page 68

    Opening or closing the power sunroof fig. 35 in the center console: switch for the power sunroof. Please first read and note the introductory information and heed the warnings function action move the sunroof to the tilted position (when sunroof is closed) briefly press the switch once ⇒ fig. 35 . O...

  • Page 69

    Wind deflector fig. 36 wind deflector in the windshield frame. Please first read and note the introductory information and heed the warnings the wind deflector in the windshield frame helps to minimize wind noise from the open sunroof. Opening the wind deflector open the sunroof or csc roof. The win...

  • Page 70

    Pinch protection can help reduce the risk of pinching injuries when closing the power sunroof ⇒ . If the power sunroof closing meets resistance or there is something in the way, the power sunroof opens again immediately. Check why the power sunroof did not close. Try to close the power sunroof again...

  • Page 71

    Initializing the power sunroof fig. 37 in the center console: switch for the power sunroof. Please first read and note the introductory information and heed the warnings if the power sunroof will not open completely, not even once it is in a half-open position, the power sunroof should be closed. Ne...

  • Page 72

    Warning closing the sunroof without pinch protection can cause severe injuries. Always be careful when closing the sunroof. Always make sure that no one is in the way when overriding pinch protection to close the sunroof. Pinch protection does not prevent fingers or other body parts from being press...

  • Page 73

    Adjusting the seating position introduction in this section you’ll find information about: examples of improper seating positions proper seating position manual controls on the driver and front passenger seats electrical controls on the driver and front passenger seats electrical easy entry adjustin...

  • Page 74

    Warning always adjust seat, safety belts, and front seat head restraints properly before driving and make sure that all passengers are properly restrained. Push the passenger seat as far back as possible. Always be sure that there are at least 10 inches (25 cm) between the front passenger's breastbo...

  • Page 75

    Warning some kinds of cigarette lighters can be lit unintentionally, or crushed causing a fire that can result in serious burns and vehicle damage. Always make sure that there are no lighters in the seat tracks or near other moving parts before adjusting the seats. Before closing a storage compartme...

  • Page 76

    Warning contact with parts of the vehicle interior can cause serious personal injury in a crash. Always make sure that all vehicle occupants stay in a proper seating position and are properly restrained whenever the vehicle is moving. Improper seating positions increase the risk of serious and fatal...

  • Page 77

    For your own safety and to reduce injuries in the event of sudden braking maneuvers or accidents, volkswagen recommends the following seating positions: applies to all vehicle occupants: adjust head restraints so that the upper edge of the head restraint is at least at eye level or higher. Position ...

  • Page 78

    Manual controls on the driver and front passenger seats fig. 42 controls on the left front seat. Please first read and note the introductory information and heed the warnings the controls on the front passenger seat mirror those on the driver seat. There may be manual and electrical controls on the ...

  • Page 79

    Electrical controls on the driver and front passenger seats fig. 43 on the front seats: controls to adjust the seat backward and forward, adjust seat cushion height and angle, and backrest angle (if equipped). Fig. 44 lumbar support control (if equipped). Please first read and note the introductory ...

  • Page 80

    Warning improper use of electrical seat controls can cause serious personal injuries. The front seats in your vehicle can be electrically adjusted even when the vehicle key has been removed from the ignition or, on a vehicle with keyless access, even if there is no key in the vehicle. Never leave ch...

  • Page 81

    Moving the seat forward if necessary, open the safety belt loop and guide the belt by hand as it retracts. Pull up lever (a) and fold the backrest forward. Press the (b) button to move the seat forward electrically. Moving the seat back press the (c) button to move the seat back to its original posi...

  • Page 82

    Proper head restraint adjustment adjust head restraints so that the upper edge of the head restraint is at least at eye level or higher. Position the back of the head as close as possible to the head restraint. Adjusting the head restraint for short people push the head restraint down as far as it w...

  • Page 83

    Slide a flat object, such as a plastic credit card, underneath the right side of the cap on the right- hand seat guide rod ⇒ fig. 47 (2) to unlock the head restraint. Push the flat object (plastic card) in against the guide rod to depress a release button located under the cap (not visible). Use one...

  • Page 84

    Please first read and note the introductory information and heed the warnings adjust the steering wheel only when the vehicle is not moving. Push down on the lever ⇒ fig. 48 (1) . Adjust the steering wheel so that it can be held with hands at the 9 o'clock and 3 o'clock positions on the outside of t...

  • Page 85

    To raise the center armrest, pull the armrest and latch upward in the direction of the arrow ⇒ fig. 49 (1) . To lower the center armrest, first lift it all the way up. Then you can push the center armrest down until it latches in place. To move the center armrest forwards and backwards, pull it forw...

  • Page 86

    Seat functions introduction in this section you’ll find information about: seat heating more information: adjusting the seating position safety belts airbag system child safety and child restraints outside mirrors warning improper use of seat adjustment controls can cause severe personal injuries. A...

  • Page 87

    When the ignition is switched on, the front seats can be electrically heated by heating elements that warm the seat backrest and cushion. Do not use the seat heating if any of the following conditions apply: if the seat is not being used. If there is a child restraint installed on the front passenge...

  • Page 88

    Warning a wet seat can cause the seat heating to malfunction and increase the risk of serious burns. Always make sure the seats are dry before using the seat heating. Never sit on the seat with wet clothes. Never put damp or wet things including clothes on the seat. Never spill liquids on the seats....

  • Page 89

    Safety belts introduction in this section you’ll find information about: warning light warning light frontal collisions and laws of physics what happens to passengers not wearing a safety belt safety belts protect using safety belts fastening and unfastening safety belts safety belt position safety ...

  • Page 90

    Warning not wearing a safety belt or wearing an improperly positioned safety belt increases the risk of severe personal injury or death. Safety belts offer optimum protection only when they are used properly. Properly worn safety belts are the single most effective means of reducing the risk of seri...

  • Page 91

    Warning damage to safety belts reduces their overall effectiveness and increases the risk of serious personal injury and death whenever the vehicle is being used. Never let safety belts become damaged by being caught in the door or seat hardware. Torn or frayed safety belts can tear, and damaged saf...

  • Page 92

    When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds. A warning chime also sounds. The safety belt warning light ª comes on for 6 seconds when the ignition is switched on. A warning chime also sounds for up to 6 ...

  • Page 93

    Please first read and note the introductory information and heed the warnings on page 94. The physical principles of a frontal collision are simple. Both the moving vehicle and the passenger possess energy ⇒ fig. 54 , which varies with vehicle speed and body weight. Engineers call this energy “kinet...

  • Page 94

    Fig. 57 unbelted passengers in the rear seats are thrown forward on top of the belted driver. Please first read and note the introductory information and heed the warnings many people believe that it is possible to resist the forces of an impact by holding tight or bracing themselves. That is simply...

  • Page 95

    Please first read and note the introductory information and heed the warnings on page 94. Used properly, safety belts can make a big difference. Safety belts help to keep passengers in their seats, gradually reduce energy levels applied to the body in a collision, and help prevent the uncon- trolled...

  • Page 96

    If you cannot untwist the safety belt, wear it anyway. Make sure that the safety belt is twisted in a spot where it does not come in direct contact with your body. Have the safety belt untwisted immediately by an authorized volkswagen dealer or authorized volkswagen service facility. Lockable safety...

  • Page 97

    Fig. 60 safety belt webbing running through the front safety belt loop. Please first read and note the introductory information and heed the warnings properly worn safety belts help to hold occupants in their seats and provide optimum protection during braking or in a collision or other accident ⇒ ....

  • Page 98

    Warning improperly positioned safety belts can cause serious personal injury or death in an accident. Safety belts offer optimum protection only when the seat backrest is upright and belts are correctly positioned on the body. A person who is not properly restrained can be seriously injured by the s...

  • Page 99

    Wearing safety belts improperly can cause serious injury or death. Safety belts can only work when they are correctly positioned on the body. A properly worn safety belt also helps to position the occu- pant so that an airbag can provide maximum protection when deployed. Therefore, always fasten you...

  • Page 100

    If you have a physical impairment or condition that prevents you from sitting properly on the seat with the safety belt properly fastened, special modifications to your vehicle may be necessary. Contact your authorized volkswagen dealer or authorized volkswagen service facility or call the volkswage...

  • Page 101

    (3) safety belt buckle on the safety belt extender. (4) safety belt buckle tongue on the factory-installed safety belt. Key to fig. 64 : (a) safety belt buckle on the safety belt extender. (b) distance between the safety belt buckle on the safety belt extender and the centerline of the person using ...

  • Page 102

    Warning improper use or positioning of a safety belt extender increases the risk of serious personal injury and death. A driver or passenger who is not properly restrained can be seriously injured by striking the interior of the passenger compartment or by the safety belt itself, which can be displa...

  • Page 103

    Safety belt retractor, pretensioner, load limiter please first read and note the introductory information and heed the warnings the safety belts in the vehicle are part of the vehicle's safety concept, safety equipment, safety equipment and consist of the following important features: automatic safe...

  • Page 104

    Warning improper handling, care, servicing, and repair procedures can increase the risk of personal injury and death by preventing a belt pretensioner from activating when needed or by causing it to activate unexpectedly. The pretensioner can be activated only once. If a pretensioner has been activa...

  • Page 105

    Lights introduction in this section you’ll find information about: indicator lights turn signal lever and high beam switch switching lights on and off lights and vision features lights and vision features “coming home” and “leaving home” feature (orientation lighting) instrument panel lighting and h...

  • Page 106

    Lights up possible cause proper response cornering light malfunction. If all light bulbs are ok, see an authorized volkswagen dealer or authorized volkswagen service facility. Adaptive front lighting system (afs) malfunction. Fog lights switched on (indicator light on the headlight switch). Left or ...

  • Page 107

    Turn signal lever and high beam switch fig. 82 turn signal lever and high beam switch. Please first read and note the introductory information and heed the warnings move the lever to the desired position. (1) right turn signal. (2) left turn signal. (3) switching high beams on ⇒ . An indicator light...

  • Page 108

    High beams can only be switched on when the low beams are on. Switching lights on and off fig. 83 headlight switch next to the steering wheel. Please first read and note the introductory information and heed the warnings adjust the light switch to the desired position ⇒ fig. 83 : symbol when the ign...

  • Page 109

    Warning daytime running lights are not bright enough to let you see ahead or be seen by others when it is dark. Always switch on the low-beam headlights at dusk or when it is dark and whenever the weather is bad or visibility is poor. Never use the daytime running lights to see where you are going. ...

  • Page 110

    When you move the selector lever to reverse (r), the static cornering lights on both sides of the vehicle may come on so that you can see the area around the vehicle better when backing up. The static cornering lights work only when the headlights are on. If you are using automatic headlight control...

  • Page 111

    “coming home” action switch on: – switch off the ignition. – operate the headlight flasher for about 1 second the “coming home” lighting is switched on when the driver door is open. The delay period starts once the last vehicle door or the luggage compartment lid is closed. Switch off: – automatical...

  • Page 112

    Please first read and note the introductory information and heed the warnings instrument panel lighting when the lights are on, the brightness of the instrument panel lighting is adjusted by turning the thumbwheel ⇒ fig. 84 (1) . Instrument cluster brightness when the lights are on, the brightness o...

  • Page 113

    Button function glove and luggage compartment lights the glove and luggage compartments may have lights that come on automatically when they are opened and go off when they are closed. Background lighting when the ignition and headlights are switched on, the background lighting in the roof console l...

  • Page 114

    Sun protection introduction in this section you’ll find information about: sun visors windshield made of heat-insulating glass warning sun visors can reduce visibility. Always stow sun visors when not needed to block sun glare. Sun visors fig. 85 in the headliner: sun visor. Please first read and no...

  • Page 115

    Windshield made of heat-insulating glass fig. 86 heat-reflective windshield with communications window (blue shaded area). Please first read and note the introductory information and heed the warnings windshields made of insulating glass have a transparent metallic infrared-reflecting coating. There...

  • Page 116

    Windshield wipers and washer introduction in this section you’ll find information about: indicator light windshield wiper lever windshield wiper functions windshield wiper service position rain sensor checking and refilling windshield washer fluid more information: exterior views climate control wor...

  • Page 117

    Lights up possible cause proper response not enough windshield washer fluid. Refill windshield washer reservoir at the next opportunity ⇒ page 204. When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds. Notice fai...

  • Page 118

    Notice to help prevent damage to the wiper blades and the wiper motor when it is cold outside, always make sure that blades are not frozen to the windshield before operating the wipers. Using the service position can be helpful in cold weather so the wipers do not freeze to the windshield, windshiel...

  • Page 119

    Headlight washer system the headlight washer system cleans the headlight glass. If the ignition and the headlights (high or low beams) are switched on, the headlights are cleaned the first time and every fifth time the front windshield washers are activated. This happens only when the low or high be...

  • Page 120

    Notice to help prevent damage to the engine hood and the windshield wiper arms, lift the wiper arms away from the windshield only when they are in the service position. Always carefully fold the windshield wiper arms down against the windshield before driving the vehicle. Rain sensor fig. 89 windshi...

  • Page 121

    Possible reasons for changes in the way the rain sensor works the rain sensor may misread what is happening in the detection zone of its sensitive rain-sensor surface ⇒ fig. 90 (arrow) and not work for a number of reasons, which include: worn out wiper blades: worn out wiper blades may leave a film ...

  • Page 122

    Missing, have it replaced immediately, otherwise the system may become clogged and not work properly. Open the engine hood , working in the engine compartment. The windshield washer fluid reservoir can be identified by the symbol on its cap ⇒ fig. 91 . Check if there is still enough windshield washe...

  • Page 123

    Mirrors introduction in this section you’ll find information about: inside mirror outside mirrors outside mirrors for your driving safety, it is important that you properly adjust the outside mirrors and the inside mirror before you start driving ⇒ . The outside mirrors and the inside mirror help yo...

  • Page 124

    Warning auto-dimming mirrors contain an electrolyte fluid which can leak if the mirror glass is broken. Electrolyte fluid can irritate the skin, eyes, and respiratory system. Repeated or prolonged exposure to electrolyte fluid can irritate the respiratory system, especially among people with asthma ...

  • Page 125

    Please first read and note the introductory information and heed the warnings adjust the inside mirror to make sure that there is good visibility through the rear window. For example, visibility through the rear window could be impaired if there is a sunshade on the rear window or clothing on the lu...

  • Page 126

    Applicable only in the united states outside mirrors fig. 94 in the driver door: adjusting knob for the outside mirrors. Please first read and note the introductory information and heed the warnings turn the knob in the driver door ⇒ fig. 94 to adjust the outside mirrors. Turn the rotary knob to the...

  • Page 127

    Set the parking brake. Switch on the ignition. Activate the function mirror down in the settings - convenience menu. Turn the adjusting knob for the side mirrors to the r position. Shift the transmission into reverse (r). Adjust the passenger outside mirror for a clear view of the curb, for example....

  • Page 128

    Driving tips introduction in this section you’ll find information about: stowing luggage luggage compartment cover driving with an open luggage compartment lid driving a loaded vehicle weights and axle weights always stow heavy objects in the luggage compartment. Always secure the objects with suita...

  • Page 129

    Warning heavy loads will influence the way your vehicle handles and increase stopping distances. Heavy loads that are not properly stowed or secured can cause loss of control and serious injury. Secure the load properly to keep it from shifting. Always remember when transporting heavy objects that a...

  • Page 130

    Stowing luggage fig. 96 luggage compartment cover in the luggage compartment. Please first read and note the introductory information and heed the warnings always stow all luggage securely in the vehicle stow luggage only in the space that remains underneath the luggage compartment cover when the co...

  • Page 131

    Luggage compartment cover fig. 97 lifting up the inside luggage compartment cover. Fig. 98 removing the inside luggage compartment cover. Please first read and note the introductory information and heed the warnings when the csc roof is closed, you can raise the luggage compartment cover or remove i...

  • Page 132

    Lowering the luggage compartment cover using handle (a) , pull back slightly on the luggage compartment cover to release the hooks from the tabs. Lower the cover and push it completely into its latches (magnified view), so that these engage. Removing the luggage compartment cover lift the cover up. ...

  • Page 133

    Warning driving with an open luggage compartment lid can cause poisonous carbon monoxide in the engine exhaust to get into the passenger compartment. Carbon monoxide causes drowsiness, inattentiveness, poisoning, and loss of consciousness. It can lead to accidents and severe personal injuries. Alway...

  • Page 134

    Warning heavy loads can change the way your vehicle handles and increase stopping distances. Heavy loads that are not properly stowed or secured can shift suddenly, causing loss of control and serious injury. Secure the load properly to keep it from shifting. Always remember when transporting heavy ...

  • Page 135

    Warning exceeding maximum permissible weight ratings can result in vehicle damage, accidents, and serious personal injury. Never let the actual weights at the front and rear axles exceed the permissible gross axle weight rating. Also, never let the total of these actual weights exceed the gross vehi...

  • Page 136

    Luggage compartment introduction in this section you’ll find information about: luggage compartment pass-through always stow heavy objects in the luggage compartment. Always secure objects with suitable straps. Never overload the vehicle. Remember that the vehicle load, as well as how it is distribu...

  • Page 137

    Warning unsecured or incorrectly stowed items can fly through the vehicle, causing serious personal injury during hard braking or sharp steering or in an accident. Loose items can also be struck and thrown through the passenger compartment by the front airbags if they inflate. To help reduce the ris...

  • Page 138

    Luggage compartment pass-through fig. 99 in the rear backrest: opening the luggage compartment pass-through cover. Fig. 100 from the passenger compartment: opening the pass-through panel into the luggage compartment. Please first read and note the introductory information and heed the warnings there...

  • Page 139

    Hook the bottom of the pass-through cover into position, then push up to close, making sure that it latches into place. The pass-through can be locked and unlocked using the vehicle key..

  • Page 140

    Roof rack important information about roof racks for technical reasons, the vehicle body is not designed to carry a roof rack. Never mount a roof rack on your vehicle. Mounting a roof rack will do considerable damage to the vehicle ⇒ . Warning mounting a roof rack on the vehicle can cause an acciden...

  • Page 141

    Roof rack important information about roof racks for technical reasons, the vehicle body is not designed to carry a roof rack. Never mount a roof rack on your vehicle. Mounting a roof rack will do considerable damage to the vehicle ⇒ . Warning mounting a roof rack on the vehicle can cause an acciden...

  • Page 142

    Trailer towing introduction in this section you’ll find information about: technical requirements hitching up and connecting a trailer loading the trailer driving with a trailer ball mount retrofitting a trailer hitch maximum permissible trailer weight obey country-specific requirements about traile...

  • Page 143

    Warning improper use of the trailer hitch can cause accidents and injuries. An improperly installed, incorrect, or damaged trailer hitch can cause the trailer to separate from the towing vehicle and cause serious personal injuries. Only use an undamaged, properly mounted trailer hitch. Never repair ...

  • Page 144

    Technical requirements please first read and note the introductory information and heed the warnings use only a weight-carrying trailer hitch designed and approved for the gross weight of the trailer you want to tow. The trailer hitch must be suitable for your vehicle and trailer and must be securel...

  • Page 145

    Warning an improperly installed or incorrect trailer hitch can cause a trailer to separate from the tow vehicle and cause serious personal injuries. If you don't have to tow a trailer any more, remove the entire trailer hitch. Always seal all bolt holes to prevent water and deadly exhaust fumes from...

  • Page 146

    If the engine is switched off and accessories in the trailer are on and use electricity from the vehicle, the vehicle battery will be drained as long as the electrical systems of the vehicle and the trailer are connected. Loading the trailer please first read and note the introductory information an...

  • Page 147

    Warning exceeding the gross weight ratings for axle, tongue, vehicle, trailer or combined weight can cause accidents and serious personal injury. Never exceed the specified values. Never let the actual weights at the front and rear axles exceed the gross axle weight rating. Never let the combined fr...

  • Page 148

    Do not release the parking brake lever until the engine starts to move the vehicle forward. You can also depress and hold the brake pedal for added braking and then let up on the brake pedal when you feel that the vehicle “wants” to move forward. Drive ahead slowly. Warning improper trailer towing c...

  • Page 149

    These dimensions are important because they help determine the way that the forces that arise during towing are applied to the receiver and its attachments to the vehicle. If you buy a ball mount and ball, make sure that they meet the following specifications. Ball mount dimensions the drop height (...

  • Page 150

    Retrofitting a trailer hitch fig. 102 dimensions and attachment points for retrofitting a trailer hitch. Please first read and note the introductory information and heed the warnings volkswagen recommends having the trailer hitch retrofit performed by a qualified workshop because cooling system modi...

  • Page 151

    (f) 19.7 inches (501 mm) (g) 40.9 inches (1040 mm) warning improper or incorrect connections to the vehicle electrical system can cause malfunctions that affect the entire vehicle electrical system and cause accidents and serious personal injury. Never connect the electrical system of the trailer di...

  • Page 152

    Tires and wheels introduction in this section you’ll find information about: tire and wheel handling wheel rims new and replacement tires new and replacement tires tire inflation pressure tire inflation pressure in cold tires tire inflation pressure in cold tires tread depth and tread wear indicator...

  • Page 153

    Warning new tires or tires that are old, worn or damaged cannot provide maximum control and braking performance. Improper care and handling of tires and wheels can reduce driving safety and cause accidents and severe injuries. Install only radial tires of the same make, the same dimensions (tread ci...

  • Page 154

    Tire and wheel handling fig. 103 tire rotation diagram. Please first read and note the introductory information and heed the warnings tires may be the least appreciated and most abused parts of a motor vehicle. Tires are very important, since their small patches of rubber are the only contact betwee...

  • Page 155

    If you have to mount a tire opposite to its proper direction of rotation, you must drive more carefully, since the tire is no longer being used as designed. This is particularly important on wet roads. You must replace or remount the tire as soon as possible in order to restore the correct direction...

  • Page 156

    The design of the wheel bolts is matched to the factory-installed wheels. If different wheels are installed, wheel bolts with the right length and bolt head shape must be used. This helps to ensure that wheels can be mounted securely and that the brakes will work correctly, changing a wheel. In most...

  • Page 157

    Install only radial tires of the same make, the same dimensions (tread circumference), and similar tread profile on all 4 wheels. The tread depth of new tires can differ between tire models and manufacturers because of different design features and tread design. Replacing tires tires should be repla...

  • Page 158

    Warning tires must have the required clearance. Tires that do not have enough clearance can rub against parts of the vehicle body, suspension, and brake system, causing brake system failure, tread delamination, and sudden blowouts. Always make sure that new tires are not larger than the tires approv...

  • Page 159

    Please first read and note the introductory information and heed the warnings the correct tire inflation pressure for the factory-installed tires is listed on a label. The factory-installed tires may be summer, winter, or all-season tires. The label ⇒ fig. 104 is on the driver door jamb. Under- or o...

  • Page 160

    Driving without valve caps, with the wrong valve caps, or with valve caps that are not properly screwed on can damage the tire valves and the sensors on the tire pressure monitoring system ⇒ page 259. To help prevent damage, always use valve stem caps like those originally installed at the factory. ...

  • Page 161

    Tread depth and tread wear indicators fig. 105 tread pattern: wear indicator. Please first read and note the introductory information and heed the warnings tread depth most driving situations require as much tread depth as possible and similar tread depth for the tires on the front and rear wheels. ...

  • Page 162

    Wheel rim and tire damage is often difficult to see. Unusual vibrations or pulling to one-side can be an indication of tire damage ⇒ . If you suspect tire damage, immediately reduce speed! Check tires and wheel rims for damage. If a tire is damaged, do not drive any farther. Get expert assistance. I...

  • Page 163

    Compact spare wheel fig. 106 compact spare wheel and tire c inside the luggage compartment under the floor covering. Please first read and note the introductory information and heed the warnings removing the compact spare wheel close the csc roof if it is open, csc roof. Open the luggage compartment...

  • Page 164

    Check the tire inflation pressure of the spare or compact spare whenever you check the tire pressure of the road wheels, at least once a month. Inflate a compact spare wheel to the cold tire pressure specified for the compact spare on the tire pressure label or on a separate label for the compact sp...

  • Page 165

    Tire labeling fig. 107 international tire labeling. Please first read and note the introductory information and heed the warnings knowing about tire specifications makes it easier to choose the correct replacement tires. Radial tires have specifications marked on the sidewall. Tire labeling (example...

  • Page 166

    Tire labeling (example) meaning e4 ... Labeling according to international regulations (e) including number of the approving country. The multi-digit approval number is listed next. Dot bt ra ty5 1709 tire identification number ( ti n ) 3 – in some cases the manufacturing date is only on one side of...

  • Page 167

    Load rating code the load index indicates the maximum permissible load per individual tire in pounds (kilograms). 91 1356 lbs (615 kg) 92 1388 lbs (630 kg) 93 1433 lbs (650 kg) 95 1521 lbs (690 kg) 97 1609 lbs (730 kg) 98 1653 lbs (750 kg) 99 1709 lbs (775 kg) 100 1763 lbs (800 kg) 101 1819 lbs (825...

  • Page 168

    Warning using incorrect or unmatched tires and/or wheels or improper tire and wheel combinations can lead to loss of control, collision and serious personal injury. Always use tires, wheels and wheel bolts that meet the specifications of the original factory-installed tires or other combinations tha...

  • Page 169

    Warning driving faster than the maximum speed for which the winter tires on your vehicle were designed can cause sudden tire failure including a blowout and sudden deflation, loss of control, crashes and serious personal injuries. Winter tires have a maximum speed rating that may be lower than your ...

  • Page 170

    Warning using the wrong snow chains or installing snow chains improperly can cause accidents and severe personal injuries. Always use the proper snow chains. Follow the installation instructions provided by the snow chain manufacturer. Never exceed the permissible speed limit when driving with snow ...

  • Page 171

    Cold tire inflation pressure the tire pressure recommended by the vehicle manufacturer for a tire of a specified size that has not been driven for more than a couple of miles (kilometers) at low speeds in the 3 hour period before the tire pressure is measured or adjusted. Curb weight the weight of a...

  • Page 172

    Passenger car tire a tire intended for use on passenger cars, multipurpose passenger vehicles, and trucks, that have a gross vehicle weight rating (gvwr) of 10,000 pounds or less. Ply a layer of rubber-coated parallel cords. Ply separation a parting of rubber compound between adjacent plies. Pneumat...

  • Page 173

    Sidewall separation the parting of the rubber compound from the cord material in the sidewall. Speed rating (letter code) a standardized letter code indicating the maximum speed at which a tire is designed to be driven for extended periods of time. The ratings range from 93 mph or 150 km/h (“p”) to ...

  • Page 174

    Vehicle normal load on the tire the load on an individual tire that is determined by taking each axle's share of the curb weight, accessory weight, and normal occupant weight (distributed according to the table below) and dividing by 2. Wheel size designation wheel rim diameter and width. Occupant l...

  • Page 175

    Warning overloading a vehicle can cause loss of vehicle control, a crash or other accident, serious personal injury, and even death. Carrying more weight than your vehicle was designed to carry will prevent the vehicle from handling properly and increase the risk of the loss of vehicle control. The ...

  • Page 176

    Temperature: a, b or c for example: treadwear 200, traction aa, temperature a. All passenger car tires must conform to federal safety requirements in addition to these grades. Treadwear the treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled condit...

  • Page 177

    Tire pressure monitoring system (tpms) introduction in this section you’ll find information about: indicator light (telltale) indicator light (telltale) tire pressure monitoring system (tpms) tire pressure monitoring system (tpms) and recalibration with the set button the tire pressure monitoring sy...

  • Page 178

    Warning incorrect tire pressures and/or underinflation can cause sudden tire failure, loss of control, collision, serious personal injury or even death. When the warning symbol appears in the instrument cluster, stop and inspect the tires. Incorrect tire pressure and/or underinflation can cause incr...

  • Page 179

    Dispose of the wheel electronics and the old batteries in an environmentally responsible manner. Batteries of the type used in the wheel electronics may contain perchlorate material. Special handling may apply. See www.Dtsc.Ca.Gov/hadardouswaste/perchlorate. Obey all applicable legal requirements re...

  • Page 180

    Tire pressure monitoring system display messages in the instrument cluster display meaning ⇒ action lights up plus warning flat tire! Rapid loss of pressure in at least one tire. Stop! Reduce speed immediately! Stop the vehicle as soon as it is safe to do so. Avoid fast cornering and hard braking! C...

  • Page 181

    Warning incorrect tire pressures and/or underinflation can cause sudden tire failure, loss of control, collision, serious personal injury, or even death. When the warning symbol appears in the instrument cluster, stop the vehicle as soon as it is safe to do so and inspect all tires. Incorrect tire p...

  • Page 182

    Tire pressure monitoring system (tpms) fig. 108 the tire pressure monitoring system (tpms) uses a pressure sensor in each read wheel. Please first read and note the introductory information and heed the warnings the tire pressure monitoring system uses a pressure sensor in each wheel. Signals from t...

  • Page 183

    Your vehicle to ensure that the replacement or alternate tires and wheels allow the tpms to continue to function properly. Spare wheel or compact spare wheel the spare wheel or compact spare wheel has no tire pressure sensor. When the spare or compact spare wheel is mounted on the vehicle, the tire ...

  • Page 184

    Storage areas introduction in this section you’ll find information about: storage compartment in the doors storage compartment on the driver side storage compartment in the front center console storage compartment in the front center armrest glove compartment glove compartment storage compartment in...

  • Page 185

    Warning objects in the driver footwell can prevent the pedals from moving freely. This can cause loss of vehicle control and increase the risk of serious personal injuries. Always make sure that nothing can interfere with the pedals. Always fasten floor mats securely to the floor. Never put floor ma...

  • Page 186

    Please first read and note the introductory information and heed the warnings there is a storage compartment in each vehicle door ⇒ fig. 110 (1) . Storage compartment on the driver side fig. 111 on the driver side: storage compartment. Please first read and note the introductory information and heed...

  • Page 187

    Storage compartment in the front center armrest fig. 113 in the front center armrest: storage compartment. Fig. 114 inside the front center armrest storage compartment: jacks for mdi and aux-in. Please first read and note the introductory information and heed the warnings to open, lift up the center...

  • Page 188

    Glove compartment fig. 115 on the passenger side: glove compartment. Fig. 116 inside the glove compartment. Please first read and note the introductory information and heed the warnings key to ⇒ fig. 116 : (1) owner's manual in owner's manual slot (2) air vent , heating and air conditioning opening ...

  • Page 189

    Warning an open glove compartment door can increase the risk of serious injury during sudden braking or driving maneuvers or in a crash. Always keep the glove compartment closed while the vehicle is moving. Notice in some vehicle models, design considerations have made it necessary to have openings ...

  • Page 190

    Warning never store items on the area behind the rear seat backrest. Always keep the area around the automatic rollover support system supports free of anything that could interfere with their deployment or fly about and injure occupants when the supports deploy. Clothes or other items on the shelf ...

  • Page 191

    Cup holders introduction in this section you’ll find information about: cup holders in the front center console cup holder between the rear seats beverage bottle holders there is a place for bottles in the open compartments in the driver and passenger doors. The bottle volume must not exceed 24 oz (...

  • Page 192

    The cup holder inserts can be removed for cleaning. Cup holders in the front center console fig. 120 in the front center console: cup holders. Please first read and note the introductory information and heed the warnings place the drink in the cup holder ⇒ fig. 120 . Cup holder between the rear seat...

  • Page 193

    Power outlets introduction in this section you’ll find information about: 12 volt sockets in the vehicle electrical devices can be connected to the vehicle 12 volt sockets. The connected devices must be in good working order. More information: parts, accessories, repairs and modifications consumer i...

  • Page 194

    12 volt sockets in the vehicle fig. 122 front center console: 12 volt socket in the storage compartment. Fig. 123 rear center console: 12 volt socket. Please first read and note the introductory information and heed the warnings maximum power draw socket maximum power draw 12 volts 120 watts the max...

  • Page 195

    In the rear center console ⇒ fig. 123 . Notice follow the manufacturer's instructions for connected devices! Never exceed the maximum power consumption, or the entire vehicle electrical system may be damaged. 12 volt socket: – only use equipment that has been tested for electromagnetic compatibility...

  • Page 196

    Starting and stopping the engine introduction in this section you’ll find information about: indicator lights vehicle key positions in the ignition switch starter button starting the engine stopping the engine electronic immobilizer explanatory notes in this section regarding automatic transmissions...

  • Page 197

    Warning to reduce the risk of serious personal injury when starting and running the vehicle's engine: never start the engine or let it run in a confined or enclosed area. Engine exhaust contains carbon monoxide, a poisonous, colorless, and odorless gas. Carbon monoxide can cause unconsciousness and ...

  • Page 198

    Notice failure to heed warning lights or text warnings can result in vehicle damage. Vehicle key positions in the ignition switch fig. 124 in the ignition switch: vehicle key positions. Please first read and note the introductory information and heed the warnings if there is no vehicle key in the ig...

  • Page 199

    Leaving the key in the ignition for a long time when the engine is not running will drain the vehicle battery. Leaving the selector lever for a long period of time in any position other than park (p) when the ignition is switched off can drain the vehicle battery. On automatic transmission vehicles,...

  • Page 200

    Switching the ignition on and off briefly press the starter button once without operating the brake pedal ⇒ . Emergency start feature if an authorized remote control vehicle key is in the passenger compartment but the instrument cluster displays key not in range when you push the starter button, the...

  • Page 201

    Starting the engine please first read and note the introductory information and heed the warnings please perform these steps only in the order listed. Step vehicles without keyless access vehicles with keyless access 1. Depress the brake pedal and hold it down until step 4 is completed. 2. Shift the...

  • Page 202

    After starting a cold engine, there may be increased operating noises for a few seconds. This is normal and harmless. Stopping the engine please first read and note the introductory information and heed the warnings please perform these steps only in the order listed. Step vehicles without keyless a...

  • Page 203

    After the engine has been switched off, the radiator fan in the engine compartment may keep running for several minutes, or may start running after the vehicle has been parked for a while, even if the ignition is switched off and the vehicle key has been removed. The radiator fan shuts off automatic...

  • Page 204

    Shifting introduction in this section you’ll find information about: warning and indicator lights pedals automatic transmission: selector lever shifting with tiptronic ® driving with automatic transmission automatic transmission malfunction explanatory notes in this section regarding automatic trans...

  • Page 205

    Notice never “ride” the brakes by keeping your foot on the brake pedal when you do not want to brake. This will make the brakes wear faster. Before driving downhill, especially on hills that are long or steep, always reduce speed and shift into lower gear (manual or automatic transmission). This wil...

  • Page 206

    Notice failure to heed warning lights or text warnings can result in vehicle damage. Pedals fig. 127 pedals: 1 accelerator pedal, 2 brake pedal. Please first read and note the introductory information and heed the warnings all pedals must always be able to move freely in and out without interference...

  • Page 207

    Automatic transmission: selector lever fig. 128 side view: automatic transmission selector lever with shift lever release button (arrow). Fig. 129 automatic transmission selector lever with shift lever release button (arrow). Please first read and note the introductory information and heed the warni...

  • Page 208

    Selector lever position designation meaning ⇒ r reverse the reverse gear is engaged. Shift into reverse only when the vehicle is not moving. N neutral transmission is in neutral position. No power is transmitted to the wheels and no engine braking is available. D drive (standard driving position) al...

  • Page 209

    Warning unintended vehicle movement can cause serious personal injury. Never get out of the driver's seat while the engine is running, especially when the transmission is in a drive gear. If you must leave your vehicle while the engine is running, always set the parking brake and shift the transmiss...

  • Page 210

    Fig. 131 steering wheel with optional tiptronic shift paddles. Please first read and note the introductory information and heed the warnings tiptronic lets you upshift and downshift manually with the automatic transmission. When tiptronic mode is used, the transmission stays in the current gear and ...

  • Page 211

    Driving on hills the steeper the grade, the lower the gear that must be selected. Lower gears increase the braking effect of the engine. Never coast downhill in neutral (n). Reduce speed. Switch to tiptronic mode by moving the selector lever from drive (d) to the right into the tiptronic position, s...

  • Page 212

    Emergency shift program if all selector lever position indicators in the instrument cluster display are highlighted against a bright background, there is a system malfunction. The automatic transmission and the dsg automatic transmission will then operate in the emergency shift program. The emergenc...

  • Page 213

    Steering introduction in this section you’ll find information about: warning and indicator lights steering system information the power steering system is not hydraulic, it is electro-mechanical. In both cases, the power steering works only when the engine is running. The hydraulic power steering sy...

  • Page 214

    Lights up possible cause proper response power steering assist is reduced. Stop, restart the engine, and drive a short distance. If the yellow warning light does not come on again, you do not need to have the steering system checked. Otherwise, have the steering checked immediately by an authorized ...

  • Page 215

    To help make it more difficult to steal your vehicle, you should always make sure the steering column is locked before leaving the vehicle. Electronic steering column lock vehicles with keyless access: the steering column is locked if the driver door is opened with the ignition switched off. The veh...

  • Page 216

    Braking and parking introduction in this section you’ll find information about: warning and indicator lights parking brake parking about the brakes braking assistance systems switching anti-slip regulation (asr) on and off brake fluid the braking assistance systems are the anti-lock brake system (ab...

  • Page 217

    Warning parking improperly can cause serious personal injury. Never remove the key from the ignition switch while the vehicle is moving or rolling to a stop. The steering wheel will lock and you will not be able to steer or control the vehicle. Never park the vehicle where the hot exhaust system or ...

  • Page 218

    Lights up possible cause or meaning ⇒ proper response brake system malfunction. Stop! Get professional assistance immediately brake fluid level too low. Stop! Check brake fluid level together with abs indicator light or : abs failure. See an authorized volkswagen dealer or an authorized volkswagen s...

  • Page 219

    Warning failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury. Never ignore warning lights or text warnings. Always stop the vehicle as soon as it is safe to do so. Warning driving with...

  • Page 220

    Setting the parking brake pull the parking brake lever up firmly. When the ignition is on, the indicator light or park appears in the instrument cluster display to show that the parking brake is engaged, warning and indicator lights. Releasing the parking brake pull the lever up slightly and press t...

  • Page 221

    Lock the vehicle. On hills before stopping the engine, turn the steering wheel so that, if the vehicle starts to roll, its front wheels will roll into the curb: facing downhill, turn the front wheels so that they point toward the curb. Facing uphill, turn the front wheels so that they point away fro...

  • Page 222

    Brake disc corrosion (rust) and dirt buildup on the brake pads are more likely to occur if the vehicle is not driven much or is driven only for short distances with little braking. If the brakes have not been used and there is some rust on the discs, clean the brake discs and pads once in a while by...

  • Page 223

    Warning wet brakes or brakes coated with ice or road salt react slower and need longer stopping distances. Carefully apply the brakes to test them. Always dry brakes and clean off ice and salt coatings with a few cautious brake applications when visibility, weather, road and traffic conditions permi...

  • Page 224

    Slush or snow, esc cannot perform the same way it would on a dry surface. If the vehicle “hydroplanes” (rides on a cushion of water instead of the road surface), esc will not be able to help you steer the vehicle because contact with the pavement has been interrupted and the vehicle cannot be braked...

  • Page 225

    Warning driving fast on icy, slippery, or wet roads can lead to a loss of control and result in serious personal injury for you and your passengers. Always adjust your speed and driving style to road, traffic, weather, and visibility conditions. Never let the additional safety that esc, abs, bas, as...

  • Page 226

    Switching anti-slip regulation (asr) on and off fig. 133 in the center console: button for switching asr on and off manually. Please first read and note the introductory information and heed the warnings the electronic stability control (esc) only works when the engine is running. This system includ...

  • Page 227

    Brake fluid specifications volkswagen has developed a special brake fluid that is optimized for the brake system in your volkswagen. Volkswagen recommends that you use brake fluid that expressly conforms to quality standard vw standard 501 14 for optimum performance of the brake system. Check the in...

  • Page 228

    Warning brake fluid is poisonous. To reduce the risk of poisoning, never use food, beverage or other non-original containers to store brake fluid. Someone might be misled by the original label on the container, or by the shape of the container, and drink the brake fluid. This could occur even if you...

  • Page 229

    Saving fuel and helping the environment introduction in this section you’ll find information about: efficient driving style fuel-efficient driving fuel consumption, environmental impact, and wear and tear on engine, brakes and tires depend mainly on the following 3 factors: your personal driving sty...

  • Page 230

    Calm and smooth driving consistency is more important than speed. The more smoothly you drive, the less fuel the vehicle consumes. When driving on the highway or freeway, a constant, moderate speed is more efficient and economical than constantly accelerating and braking. Usually you can reach your ...

  • Page 231

    Fig. 136 fuel consumption in l/100 km at 2 different outside air temperatures. Please first read and note the introductory information and heed the warnings on page 311. Driving defensively and economically can easily reduce fuel consumption by 10 to 15%. The vehicle consumes the most fuel when acce...

  • Page 232

    Avoid unnecessary weight the lighter the vehicle, the more economical and eco-friendly it will be. For example, an extra 220 lbs (100 kg) of weight increases fuel consumption by up to 1 pint per 60 miles (0.3 l/100 km). Remove all unnecessary items and unnecessary dead weight from the vehicle. Remov...

  • Page 233

    Starting assistance systems introduction in this section you’ll find information about: hill hold more information: volkswagen information system tires and wheels braking and parking vehicle battery parts, accessories, repairs and modifications jump-starting warning the intelligent technology of the...

  • Page 234

    Accelerator. For hill hold to work, the engine must be running and the vehicle must be in drive (d), sport drive (s), or reverse (r) and you must use the foot brake to hold the vehicle before starting to move. Hill hold keeps the brake applied for not quite 2 seconds with the same force you used to ...

  • Page 235

    Cruise control system (ccs) introduction in this section you’ll find information about: indicator lights indicator lights cruise control operation the cruise control system (ccs) helps maintain an individually stored constant speed when driving above about 15 mph (20 km/h). The ccs slows down the ve...

  • Page 236

    Indicator lights fig. 137 in the instrument cluster display: cruise control status indications. Please first read and note the introductory information and heed the warnings display different cruise control versions are available. The stored speed is shown in the instrument cluster display on some e...

  • Page 237

    Cruise control operation fig. 139 on the left side of the steering column: cruise control buttons and switches. Please first read and note the introductory information and heed the warnings in order to: you must: ⇒ fig. 139 result: switch on cruise control. Move switch (2) to on position. System is ...

  • Page 238

    Automatic deactivation cruise control speed regulation is automatically deactivated or temporarily interrupted: if the system detects an error that could affect the function of the cruise control. If the vehicle has accelerated and goes faster than the stored speed for a longer time. If the brake pe...

  • Page 239

    Rear assist introduction in this section you’ll find information about: operation parking depending on vehicle equipment, the vehicle may be equipped with the rear assist rearview camera. There is a camera in the luggage compartment lid to assist the driver while backing up or maneuvering. The camer...

  • Page 240

    Warning rear assist technology cannot overcome the laws of physics and the limits of the system. Careless or unintentional use of rear assist may result in accidents and severe injuries. Always adjust your speed and driving style to road, traffic, weather, and visibility conditions. Always keep an e...

  • Page 241

    Fig. 141 rear assist display. Please first read and note the introductory information and heed the warnings on page 321. In order to operation automatically activate display: shift into reverse when the ignition is switched on or the engine is running. Manually deactivate display: press a function s...

  • Page 242

    2) examples of optical distortion by the camera: the rear assist camera displays only two-dimensional images. Recesses and protruding objects on the ground or protruding parts on other vehicles are difficult or impossible to identify due to the lack of depth of field. Objects or another vehicle may ...

  • Page 243

    Parking fig. 142 on the screen: static orientation lines for the parking space behind the vehicle. Please first read and note the introductory information and heed the warnings orientation lines overview the yellow area displayed stops about 2 yards (meters) behind the vehicle on the road. Meaning o...

  • Page 244

    Park distance control (pdc) introduction in this section you’ll find information about: park distance control (pdc) with rear lid assist depending on vehicle equipment, the vehicle may be equipped with the park distance control system (pdc). The park distance control system can help the driver when ...

  • Page 245

    Warning opening and closing the luggage compartment lid and the csc roof can cause serious injuries if someone gets in the way of moving parts. The rear lid assist system is no substitute for careful and attentive driving. It is the driver's responsibility to make sure that nobody is in the way when...

  • Page 246

    Park distance control (pdc) with rear lid assist fig. 143 park distance control sensors. Please first read and note the introductory information and heed the warnings the park distance control system sensors are in the rear bumper. Park distance control does not work while the csc roof is being open...

  • Page 247

    Rear lid assist during opening and closing the csc roof before the csc roof opens or closes, the rear lid assist system uses the pdc sensors to check that there is enough room behind the vehicle for the rear lid to swing out past the rear bumper. If an obstacle is detected, roof operation stops. Unl...

  • Page 248

    Heating and air conditioning introduction in this section you’ll find information about: manual controls climatronic controls operation operation air vents air recirculation air recirculation climatronic climatronic information appears in the climatronic display and/or on the screen of the factory-i...

  • Page 249

    Warning poor visibility increases the risk of collisions and other accidents that cause serious personal injuries. Always make sure all windows are clear of ice, snow and condensation for good visibility to the front, sides, and rear. Maximum heating output and defrosting performance are not possibl...

  • Page 250

    Emergency starting and starting the engine with a very weak vehicle battery or after the vehicle battery has been replaced may change or delete system settings (including time, date, personal convenience settings, and programming). Check the settings and correct as necessary once the vehicle battery...

  • Page 251

    Button/knob more information: climatronic ⇒ fig. 145 . Manual and automatic air recirculation , buttons for seat heating press the button to switch the air conditioner on or off. Press the button for maximum air conditioner cooling. The air recirculation and cooling system are switched on automatica...

  • Page 252

    Changing the temperature unit on the factory-installed radio or radio & navigation system display the inside and outside temperatures can be displayed in either fahrenheit (f) or celsius (c). Select units in the instrument cluster display in the settings main menu, volkswagen information system. You...

  • Page 253

    Air vents to help ensure sufficient heating, cooling and ventilation in the passenger compartment, never close the air vents completely ⇒ fig. 146 (1) . To open and close the air vents, turn the respective thumbwheel (magnified view) in the desired direction. When the thumbwheel is turned all the wa...

  • Page 254

    The cooling system is switched off, the outside air temperature is cooler than about +59 °f (+15 °c), and the windshield wiper is switched on. Switching automatic air recirculation on and off switching on: press the button repeatedly until the right indicator light under the button comes on. Switchi...

  • Page 255

    Refueling introduction in this section you’ll find information about: indicator lights and fuel gauge refueling fuel capacities refueling checklist the fuel filler flap is located on the rear right side of the vehicle. More information: exterior views fuel working in the engine compartment warning i...

  • Page 256

    Warning even if empty, portable fuel containers can leak and cause a fire and serious personal injuries, especially in a crash. For your safety, we strongly recommend that you do not travel with a portable fuel container in your vehicle. If, under exceptional circumstances, you must transport a port...

  • Page 257

    Indicator lights and fuel gauge fig. 147 in the instrument cluster: fuel gauge. Please first read and note the introductory information and heed the warnings lights up gauge position ⇒ fig. 147 possible cause or meaning ⇒ proper response red range (a) fuel tank almost empty. Running on reserve time ...

  • Page 258

    Notice failure to heed warning lights or text warnings can result in vehicle damage. Never drive until the fuel tank is completely empty. The irregular fuel supply can cause the engine to misfire. This allows unburned fuel to get into the exhaust system and damage the catalytic converter. The small ...

  • Page 259

    The fuel filler flap is on the right rear side of the vehicle. Open the fuel filler flap. Unscrew the fuel cap counterclockwise and remove. Use the slot on the filler flap hinge to hold the cap while refueling ⇒ fig. 149 . Refueling the correct fuel grade for your vehicle fuel is listed on a sticker...

  • Page 260

    Fuel introduction in this section you’ll find information about: gasoline gasoline additives the correct fuel grade for your engine is shown on a sticker located on the inside of the fuel filler flap ⇒ fig. 149 . Bad or poor quality fuel reduces operating performance, efficiency and service life of ...

  • Page 261

    Octane rating octane rating indicates a gasoline's ability to resist engine-damaging “knock” caused by pre-ignition. Using the correct grade of gasoline is very important to help prevent engine damage and loss of engine performance. The recommended gasoline octane rating for your engine is listed on...

  • Page 262

    Methanol-blended fuels that do not meet the criteria listed above may cause corrosion and may damage plastic and rubber parts in the fuel system. Never use fuels that contain lead or other metals (check listing on the fuel pump). Even lead replacement gasoline (lrp fuels) contain metallic additives ...

  • Page 263

    If you must fuel your vehicle with gasoline whose octane rating is too low, only drive with the engine speed in the middle of the rpm range and with low engine load. Avoid high rpm and heavy engine load. Otherwise, the engine could be damaged. Refuel your vehicle with gasoline with the required octa...

  • Page 264

    Working in the engine compartment introduction in this section you’ll find information about: display preparing to work in the engine compartment opening or closing the engine compartment always position the vehicle on a firm and level surface before doing any work in the engine compartment. The eng...

  • Page 265

    Warning the engine compartment of any motor vehicle is a potentially dangerous area and can cause serious personal injury. Always use extreme caution when doing any work in the engine compartment. Always follow commonly accepted safety practices and use common sense. Never risk personal injury. Neve...

  • Page 266

    Warning high voltage systems in the engine compartment can cause electrical shocks or even electrocution, severe burns, other serious injuries, and even death! Never short-circuit the electrical system. Be especially careful when using jumper cables. The vehicle's battery could explode! To reduce th...

  • Page 267

    Notice when changing or topping off fluids, make sure that you pour the fluids into the correct reservoirs. Adding the wrong type of operating fluids will cause serious malfunctions and engine damage. Fluid leaks and spills are harmful to the environment. Regularly check the ground underneath your v...

  • Page 268

    ¥ stop the engine and remove the key from the ignition switch ⇒ page 278, starting and stopping the engine. ¥ let the engine cool down sufficiently. ¥ keep children and others away from the vehicle. ¥ make sure the vehicle cannot move unexpectedly. Warning disregarding the safety-related checklist m...

  • Page 269

    Opening the engine hood before you open the hood, make sure that the windshield wiper arms are resting on the windshield ⇒ . Open the driver door and pull the inside hood release lever in the direction of the arrow ⇒ fig. 150 . The engine hood is released from its latch by a spring ⇒ . Push the outs...

  • Page 270

    Engine oil introduction in this section you’ll find information about: warning and indicator lights engine oil specifications engine oil capacities checking the engine oil level and adding oil engine oil consumption changing engine oil more information: ⇒ booklet warranty and maintenance working in ...

  • Page 271

    Flashes possible cause proper response engine oil pressure too low. Stop! Switch off the engine. Check the engine oil level. – if the warning light flashes although the oil level is normal, do not continue driving or let the engine idle. Otherwise, the engine could be damaged. Contact an authorized ...

  • Page 272

    Engines engine oil specification gasoline engines vw 502 00 vw 503 00 vw 504 00 at the time this manual was printed, the engine oils available in the u.S. That meet these volkswagen standards are “synthetic” oils. This does not mean, however, that any “synthetic” engine oil will meet volkswagen stan...

  • Page 273

    Checking the engine oil level and adding oil fig. 152 oil dipstick with engine oil level marks. Fig. 153 in the engine compartment: engine oil filler cap. Please first read and note the introductory information and heed the warnings checklist perform the steps in the order listed ⇒ : 1. With the eng...

  • Page 274

    7. Remove the dipstick again and read the oil level on the dipstick ⇒ fig. 152 as described below: (a) : do not add any oil ⇒ . Continue with step 15. (b) : oil may be added (about 1 pint / 0.5 liter). Continue with step 8 or step 15. (c) : you must add oil (about 1 quart / 1.0 liter). Continue with...

  • Page 275

    When changing or topping off fluids, make sure that you pour the fluids into the correct reservoirs. Adding the wrong type of operating fluids will cause serious malfunctions and engine damage. The engine oil level should never be above range (a) . Otherwise oil can be drawn in by the crankcase vent...

  • Page 276

    Volkswagen recommends that you have your oil and oil filter changed by an authorized volkswagen dealer or an authorized volkswagen service facility ⇒ . They have the required expertise and special tools and will dispose of the old oil properly. Detergent additives in the oil will make fresh oil look...

  • Page 277

    Engine coolant introduction in this section you’ll find information about: warning light and engine coolant temperature gauge engine coolant specifications checking engine coolant level and topping off never do any work on the coolant system unless you know exactly how to carry out the job, have the...

  • Page 278

    Warning light and engine coolant temperature gauge fig. 154 engine coolant temperature gauge in the instrument cluster: a engine cold; b normal temperature range; c warning zone. Please first read and note the introductory information and heed the warnings if the indicator in the engine coolant temp...

  • Page 279

    Flashes temperature gauge needle ⇒ fig. 154 possible cause proper response (b) normal range engine coolant level too low. Check the engine coolant level after the engine has cooled down and add engine coolant if low ⇒ page 364. If the engine coolant level is correct or the problem continues after ad...

  • Page 280

    If more antifreeze protection is needed for climate conditions, the percentage of coolant additive can be increased. However, the coolant additive percentage must never be more than 60%; otherwise, antifreeze protection is reduced and the ability of the mixture to cool the engine is also reduced. Wh...

  • Page 281

    Checking engine coolant level and topping off fig. 155 coolant expansion tank in the engine compartment. Fig. 156 coolant expansion tank cap in the engine compartment. Please first read and note the introductory information and heed the warnings if the coolant level drops too low, the engine coolant...

  • Page 282

    Carefully unscrew the cap ⇒ . Add only new engine coolant according to volkswagen specifications ( engine coolant specifications) ⇒ . The engine coolant level must be inside the marks on the side of the reservoir . Do not fill above the top edge of the filling range! ⇒ screw the lid tightly. Even in...

  • Page 283

    System. Have the engine cooling system checked immediately by an authorized volkswagen dealer or an authorized volkswagen service facility. Otherwise the engine may be damaged! When changing or topping off operating fluids, make sure that you pour the fluids into the correct reservoirs. Serious malf...

  • Page 284

    Vehicle battery introduction in this section you’ll find information about: warning light checking the vehicle battery electrolyte level charging, replacing, disconnecting, and connecting the vehicle battery the standard 12 volt vehicle battery is part of the vehicle electrical system. Never do any ...

  • Page 285

    Warning working on the batteries or the electrical system in your vehicle can cause serious acid burns, fires, explosions, or electrical shocks. Always read and heed the following warnings and safety precautions before working on the batteries or the electrical system. Before working on the electric...

  • Page 286

    Warning light please first read and note the introductory information and heed the warnings lights up possible cause proper response alternator malfunction. See an authorized volkswagen dealer or an authorized volkswagen service facility. Have the electrical system checked. Switch off unnecessary el...

  • Page 287

    Fig. 158 in the engine compartment: open the sleeve covering of the vehicle battery. Please first read and note the introductory information and heed the warnings check the electrolyte level of the battery regularly if the vehicle has high mileage (km), in places with a warm climate, and if the vehi...

  • Page 288

    Warning working on the batteries can cause serious acid burns, explosion, or electrical shock. Always wear eye protection and protective gloves. Sulfuric battery acid is very corrosive. It can burn unprotected skin and cause blindness. Always wear protective gloves and eye protection. Never tilt the...

  • Page 289

    Vehicles with keyless access if the ignition will not start after reconnecting the vehicle battery, lock the vehicle from the outside and unlock it again ⇒ page 42, unlocking or locking the vehicle with keyless access. Then try to start the ignition again. If the ignition cannot be switched on, cont...

  • Page 290

    Never use a vehicle battery that does not meet the specifications for the vehicle battery for your vehicle. Using the wrong battery can damage the electrical system or electronic components and cause electrical malfunctions. Never connect power generating equipment, such as a solar panel or battery ...

  • Page 291

    Exterior care and cleaning introduction in this section you’ll find information about: washing the vehicle washing with a power washer cleaning windows and outside mirrors cleaning and changing the windshield wiper blades cleaning the wind deflector waxing and polishing vehicle paint caring for and ...

  • Page 292

    Warning improper care and cleaning of vehicle components can impact the safety features of the vehicle and cause severe injuries. Always clean and maintain vehicle components according to manufacturer's instructions. Only use approved or recommended cleaners. Notice vehicle care products containing ...

  • Page 293

    Cleaning the csc roof clean the csc roof only when it is closed ⇒ page 55, csc roof. Wash the csc roof only in an automatic car wash or by hand. Never wash the csc roof with a power washer. If the csc roof is very dirty, contact an authorized volkswagen dealer or an authorized volkswagen service fac...

  • Page 294

    Never clean headlights with a dry cloth or sponge. Always use a wet cloth or sponge. For best results use soapy water. When washing or rinsing the vehicle in cold weather, do not let water get into the lock cylinders or point the hose at gaps around the doors, hood, or luggage compartment lid. The w...

  • Page 295

    Warning after the vehicle has been washed, the wet brakes or, in winter, brake discs or pads coated with ice, react slower and need longer stopping distances. Always dry the brakes and clean off any ice coatings with a few careful applications of the brake. Make sure not to endanger other motorists ...

  • Page 296

    Windshield cleaners, special cleaners, and cleaning cloths are available from your authorized volkswagen dealer and authorized volkswagen service facility. Removing snow remove snow from all windows and outside mirrors with an appropriate brush. Removing ice the best way to remove ice is with a deic...

  • Page 297

    Check all wiper blades regularly. Wiper blades that grab and squeak must be replaced if worn or damaged and cleaned if dirty ⇒ . Replace worn or damaged wiper blades immediately. Replacement blades may be purchased from any authorized volkswagen dealer or authorized volkswagen service facility. Lift...

  • Page 298

    Open the wind deflector, wind deflector. Use a vacuum cleaner with a small nozzle to clean out dirt out of the net. Loosen any stubborn particles in the net, such as insects, with a fine-pore sponge and soapy water ⇒ . Close the wind deflector, if necessary. Notice vehicle care products containing s...

  • Page 299

    Do not use hard wax. Notice chrome wheel covers and hubcaps can have an extra coating. Do not treat them with chrome care or polishing products. Use regular paint care and polishing products. Cleaning wheel rims please first read and note the introductory information and heed the warnings cleaning s...

  • Page 300

    Care of the power sunroof seals (a) briefly press the button in the center console to tilt open the power sunroof press the button again briefly one more time. The power sunroof is opened. Hold down the lever in the center console to start opening the csc roof, but only until the sunroof moves to th...

  • Page 301

    Deicing door lock cylinders please first read and note the introductory information and heed the warnings volkswagen recommends using only genuine volkswagen deicer spray with lubricating and anti- corrosive properties to deice door lock cylinders. Notice lock deicers that contain grease solvents ca...

  • Page 302

    Warning injuries, scalding, electric shock, accidents, and fire hazards can occur while working on the engine or in the engine compartment! Before working in the engine compartment, be sure to familiarize yourself with the necessary procedures and generally accepted safety precautions, working in th...

  • Page 303

    Interior care and cleaning introduction in this section you’ll find information about: caring for upholstery cleaning upholstery, fabric trim and alcantara ® care and cleaning of leather upholstery cleaning leatherette cleaning storage compartments and cup holders care and cleaning of plastic compon...

  • Page 304

    Warning improper care and cleaning of vehicle components can compromise the vehicle's safety features and cause serious personal injury. Always clean and maintain vehicle components according to manufacturer's instructions. Only use approved or recommended cleaners. Notice vehicle care products cont...

  • Page 305

    Cleaning upholstery, fabric trim and alcantara ® please first read and note the introductory information and heed the warnings cleaning upholstery on heated seats and power seats or seats with airbag components airbag components and electrical connectors may be installed in the driver seat, the fron...

  • Page 306

    Treating stains when treating stains, it may be necessary to clean the entire surface and not just the stain itself. This is especially true if the entire surface has become dirty from normal use. Otherwise, the area that is treated may become lighter than the untreated area. If you have questions o...

  • Page 307

    Care and cleaning of leather upholstery please first read and note the introductory information and heed the warnings if you have questions regarding the care and cleaning of the leather upholstery in the vehicle, please contact an authorized volkswagen dealer or authorized volkswagen service facili...

  • Page 308

    Type of stain cleaning special stains, such as ballpoint pen, marker, nail polish, latex paint, or shoe polish. – dab dry with an absorbent cloth. – clean with a special stain remover designed for leather. Notice stains that have been left in place too long will penetrate the surface of the leather ...

  • Page 309

    Care and cleaning of plastic components, wood trim and instrument panel please first read and note the introductory information and heed the warnings moisten a clean, lint-free cloth with water and clean the parts. Clean plastic components (inside and outside of the vehicle) and the instrument panel...

  • Page 310

    Warning damage to safety belts reduces their overall effectiveness and increases the risk of serious personal injury and death whenever the vehicle is being used. Check the condition of all safety belts regularly. If you notice that the safety belt webbing, hardware, retractor, buckle, or any other ...

  • Page 311

    Parts, accessories, repairs, and modifications introduction in this section you’ll find information about: break-in period parts and accessories operating fluids and equipment repairs and technical modifications repairs and other things that can affect advanced airbag performance repairs and other t...

  • Page 312

    Warning inappropriate spare parts and accessories as well as improperly performed work, modifications and repairs can cause vehicle damage, accidents and serious personal injuries. Volkswagen strongly recommends to only use accessories approved by volkswagen and genuine volkswagen parts ® . These pa...

  • Page 313

    Parts and accessories please first read and note the introductory information and heed the warnings volkswagen recommends that you consult an authorized volkswagen dealer or authorized volkswagen service facility before purchasing accessories, spare parts or other equipment. Always do so if you want...

  • Page 314

    Accessories and other things installed in front of the cooling air intakes impair the efficiency of the engine coolant. The engine can overheat under high outside temperatures or under high engine loads! Leaking operating fluids can pollute the environment. Collect leaking operating fluids in suitab...

  • Page 315

    Changing the vehicle's suspension system can change the way that the airbag system works in a crash. For example, using tire-rim combinations not approved by volkswagen, lowering the vehicle, changing the stiffness of the suspension, including the springs, suspension struts, shock absorbers etc. Can...

  • Page 316

    Warning improper care and servicing, and improper modification and repair work, can increase the risk of personal injury and death by preventing an airbag from deploying when needed or deploying an airbag unexpectedly: never repair, adjust, or change any parts of the airbag system. All work on the a...

  • Page 317

    Human body. Limits and guidelines have been established by governmental authorities and international committees in an effort to keep the electromagnetic radiation from mobile phones at levels that will not cause health problems. However, there is no scientifically based proof that wireless phones a...

  • Page 318

    Warning using a mobile phone or cb radio inside the vehicle without a properly installed and separate outside antenna can be dangerous to your health and that of your passengers because the electromagnetic radiation energy that mobile phones and cb radios emit may be above established limits. This a...

  • Page 319

    Consumer information introduction in this section you’ll find information about: operating your vehicle outside of the united states and canada radio antenna and reception volkswagen service information more information: exterior views technical data starting assistance systems parts, accessories, r...

  • Page 320

    Dvd navigation systems for vehicles built for the united states and canada will not necessarily work in europe, and may not work in other countries outside of north america. Notice volkswagen is not responsible for mechanical damage that may result from substandard fuel or service or the unavailabil...

  • Page 321

    Declaration of compliance, telecommunications and electronic systems radio frequency devices and radiocommunication equipment user manual notice. Radio-based equipment mobile phone package electronic immobilizer homelink ® universal transmitter remote control vehicle key tire pressure monitoring sys...

  • Page 322

    Reporting safety defects if you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the national highway traffic safety administration (nhtsa) in addition to notifying volkswagen of america, inc. 3800 hamlin road, auburn hill...

  • Page 323

    Engine control and emission control system introduction in this section you’ll find information about: indicator lights catalytic converter more information: shifting refueling fuel engine oil vehicle battery notice about data recorded by vehicle control modules towing warning the vehicle exhaust sy...

  • Page 324

    Lights up possible cause proper response engine control/monitoring system malfunction (engine malfunction indicator light - mil) ease off the accelerator. Carefully drive to the nearest authorized volkswagen dealer or authorized volkswagen service facility. Have engine checked. Flashes possible caus...

  • Page 325

    Frequently asked questions (faq) if you suspect a malfunction or vehicle damage, read and follow the following advice before contacting an authorized volkswagen dealer or an authorized volkswagen service facility. You may also find helpful information under “special considerations” or “checklist” in...

  • Page 326

    409 description possible causes, among others possible remedy fuel consumption higher than indicated. – short hauls. – “jumpy” accelerator pedal. – avoid short distance driving. – drive defensively. – accelerate smoothly. Electrical loads switched on. Switch off unnecessary loads. Engine control mal...

  • Page 327

    Lift points for the vehicle fig. 161 front lift point for workshop hoist or floor jack. Fig. 162 rear lift point for workshop hoist or floor jack. The vehicle may only be raised at the lift points shown in illustrations ⇒ fig. 161 and ⇒ fig. 162 . If the vehicle is lifted at different points, vehicl...

  • Page 328

    Warning improperly lifting your vehicle with a workshop hoist or a floor jack can cause the vehicle to fall off and cause serious personal injury. Always read and heed the operating instructions from the floor jack manufacturer and legal regulations if necessary before using the floor jack to lift t...

  • Page 329

    In an emergency introduction in this section you’ll find information about: protecting yourself and the vehicle more information: braking and parking emergency closing and opening vehicle tool kit changing a wheel warning a vehicle breakdown in traffic is dangerous and creates a great risk for you, ...

  • Page 330

    Protecting yourself and the vehicle fig. 163 in the center of the instrument panel: button for the emergency flashers. Please first read and note the introductory information and heed the warnings obey all legal requirements regarding protecting a broken-down vehicle. For example, turning on the eme...

  • Page 331

    If the emergency flashers are not working, a different method – as permitted by law – must be used to alert other motorists and cyclists to the breakdown. Warning disregarding the safety-related checklist may lead to accidents and serious personal injuries. Always review and follow the checklist. Fo...

  • Page 332

    Emergency closing and opening introduction in this section you’ll find information about: manually unlocking and locking the driver door manually locking the passenger door opening the luggage compartment lid from inside the luggage compartment emergency release for the fuel filler flap emergency cl...

  • Page 333

    Warning careless opening and closing of the doors, the csc roof, the luggage compartment lid, and the power sunroof is dangerous and can cause serious personal injury. Open or close the doors, the csc roof, the luggage compartment lid, and the power sunroof only when no one is in the way. Warning be...

  • Page 334

    Manually unlocking and locking the driver door fig. 164 door handle on driver door: concealed lock cylinder. Please first read and note the introductory information and heed the warnings when locking the vehicle manually, all doors are locked. Keep the key turned in the locking position to close the...

  • Page 335

    Manually locking the passenger door fig. 165 on the front side of the passenger door: emergency lock, covered by a rubber seal. Fig. 166 on the front side of the passenger door: manual vehicle locking with the key bit in the vehicle key. Please first read and note the introductory information and he...

  • Page 336

    Opening the luggage compartment lid from inside the luggage compartment fig. 167 a: in the seat backrest: opening the pass-through cover. B: in the luggage compartment: release ring for luggage compartment lid. Fig. 168 inside the luggage compartment: release lever for luggage compartment lid. Pleas...

  • Page 337

    Emergency release for the fuel filler flap fig. 169 right side of luggage compartment: remove cover. Fig. 170 right side of luggage compartment: emergency release of fuel filler flap. Please first read and note the introductory information and heed the warnings open the luggage compartment lid, lugg...

  • Page 338

    Emergency closing of the power sunroof fig. 171 in the center console: switch for the power sunroof. Please first read and note the introductory information and heed the warnings before using the emergency closing function make sure the technical requirements for the normal sunroof closing process a...

  • Page 339

    Fig. 173 driver's door control to open and close all windows. Please first read and note the introductory information and heed the warnings . Before emergency closing, make sure the preliminary requirements for normal csc roof closing are met, csc roof. If the csc roof still cannot be closed even if...

  • Page 340

    After emergency roof closing is complete, continue to hold the lever and switch to close all windows. Or: after emergency closing, pull switch (1) . Or: insert the key in the lock of the driver's door, turn in the closing direction, and hold until all windows are closed. Have the vehicle checked imm...

  • Page 341

    Volkswagen recommends having the work performed by an authorized volkswagen dealer or authorized volkswagen service facility. Do not attempt to push the deployed rollover supports back down unless this is absolutely necessary. When the csc roof is down, the deployed rollover supports push against th...

  • Page 342

    Fig. 176 releasing the selector lever lock. Please first read and note the introductory information and heed the warnings if the power supply fails (due to a dead vehicle battery, for example) and the vehicle has to be pushed or towed, the emergency release must be used to move the selector lever to...

  • Page 343

    Vehicle tool kit introduction in this section you’ll find information about: storage contents when securing the vehicle after a breakdown, always obey all applicable legal requirements. More information: csc roof trailer towing working in the engine compartment in an emergency changing a wheel warni...

  • Page 344

    Storage fig. 177 luggage compartment with luggage compartment cover 1 and floor covering 2 folded up. Fig. 178 tool box 1 and restraining strap 2 on the floor of the luggage compartment 1. Please first read and note the introductory information and heed the warnings the vehicle tool kit and compact ...

  • Page 345

    Completely retract the jack after use. Otherwise it will not fit in its compartment and cannot be stowed safely. Contents fig. 179 contents of the vehicle tool kit. Please first read and note the introductory information and heed the warnings the contents of the vehicle tool kit depend on the vehicl...

  • Page 346

    Wheel trim introduction in this section you’ll find information about: hubcaps wheel bolt caps wheel covers more information: exterior care and cleaning vehicle tool kit changing a wheel warning unsuitable wheel covers and improper installation of wheel covers can cause accidents and severe injuries...

  • Page 347

    Hubcaps fig. 180 pulling the hubcap off. Fig. 181 twisting the hubcap off. Please first read and note the introductory information and heed the warnings depending on the vehicle model, the hubcaps can either be pulled off ⇒ fig. 180 or removed by twisting ⇒ fig. 181 . Vehicles with pull-off hubcaps ...

  • Page 348

    Wheel bolt caps fig. 182 pulling cover caps off wheel bolts. Please first read and note the introductory information and heed the warnings take the wire clip out of the vehicle tool kit ⇒ page 425, vehicle tool kit. Insert the wire clip through the opening of the cover cap ⇒ fig. 182 and pull off in...

  • Page 349

    Installing the wheel cover make sure that the valve cutout is aligned with the tire valve, and press the wheel cover onto the wheel rim. Make sure that the wheel cover is latched onto the rim along the entire circumference..

  • Page 350

    Changing a wheel introduction in this section you’ll find information about: preparations for changing a wheel wheel bolts lifting the vehicle with the vehicle jack changing a wheel after changing a wheel change a wheel by yourself only if the vehicle is parked in a safe location, you are familiar w...

  • Page 351

    Warning changing a wheel, especially on the side of the road, can be dangerous. To help reduce the risk of serious personal injury: always stop the vehicle as soon as it is safe to do so. Move the vehicle a safe distance off the road where it is safe to change the wheel. Always make sure that all pa...

  • Page 352

    7. If towing a trailer: unhitch the trailer from the vehicle and park the trailer properly. 8. If the luggage compartment is loaded: remove the luggage. 9. Take the compact spare wheel and the vehicle tool kit out of the luggage compartment. 10. Take off the wheel covers, wheel trim. Warning disrega...

  • Page 353

    Wheel bolt tightening torque correctly tightened bolts for steel and alloy wheel rims should have a torque of 88 ft-lbs. (120 nm). After changing a wheel, have the wheel bolt tightening torque checked right away with an accurate torque wrench. Before you check the tightening torque, replace corroded...

  • Page 354

    Fig. 186 jack in position at the left rear lift point. Please first read and note the introductory information and heed the warnings the jack must be positioned at one of the 4 lift points marked on the vehicle body (2 on each side as shown in ⇒ fig. 185 ). You must use the lift point closest to the...

  • Page 355

    Warning improper use of your vehicle jack can cause the vehicle to fall off the jack leading to serious personal injury. To help reduce the risk of serious personal injury: use only jacks approved by volkswagen for the vehicle. Other jacks might slip, even those approved for other volkswagen models,...

  • Page 356

    Removing the wheel review the checklist preparations for changing a wheel. Loosen the wheel bolts, wheel bolts. Lift the vehicle, lifting the vehicle with the vehicle jack. Completely unscrew and remove the previously loosened wheel bolts using the hexagonal socket in the screwdriver handle ⇒ fig. 1...

  • Page 357

    Have the wheel bolt tightening torque immediately checked with a torque wrench wheel bolt tightening torque. Have the damaged wheel replaced as soon as possible. If factory-installed wheels and/or tires are replaced, make sure that the tires are equipped with sensors that are compatible with the fac...

  • Page 358

    Fuses introduction in this section you’ll find information about: fuses in the vehicle replacing blown fuses due to ongoing development of the vehicle, configuration-dependent allocation of fuses and the combined fuse protection of multiple loads with one fuse, an up-to-date overview of the fuse loc...

  • Page 359

    Fuses in the vehicle fig. 188 on the driver side in the instrument panel: fuse box cover with plastic tweezers 1 on the inside of the cover. Fig. 189 in the engine compartment: fuse box cover. Please first read and note the introductory information and heed the warnings replace a blown fuse only wit...

  • Page 360

    Color current strength in amps green 30 orange 40 opening the fuse box in the instrument panel insert a flat object, such as a screwdriver from the vehicle tool kit, into the opening ⇒ fig. 188 (magnified view) and carefully lift off the cover. On the inside of the cover there are plastic tweezers (...

  • Page 361

    Fig. 191 removing or inserting a fuse using the plastic tweezers 1. Please first read and note the introductory information and heed the warnings preparations switch off the headlights, the ignition, and all electrical consumers. Open the appropriate fuse box, fuses in the vehicle. Identifying blown...

  • Page 362

    Replacing light bulbs introduction in this section you’ll find information about: indicator light information on light bulb replacement replacing headlight bulbs replacing light bulbs in the front bumper replacing taillight bulbs in the luggage compartment lid replacing taillight bulbs in the vehicl...

  • Page 363

    Warning improper replacement of burned out headlights and other light bulbs can cause serious personal injury. Stop! Always read and heed the warnings before doing any work in the engine compartment, working in the engine compartment. The engine compartment of any motor vehicle is a potentially dang...

  • Page 364

    Warning failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury. Never ignore warning lights or text warnings. Always stop the vehicle as soon as it is safe to do so. Notice failure to he...

  • Page 365

    Warning disregarding the safety-related checklist may lead to accidents and serious personal injuries. Always review and follow the checklist. Follow accepted safety practices and use common sense. Notice always insert and remove lamps carefully to help prevent damage to the vehicle paint or to othe...

  • Page 366

    Please carry out each step only in the order specified: fig. 192 (1) (2) (3) (3) low beam front turn signal indicator high beam / daytime running light parking light (small bulb holder) 4. Turn the bulb holder counterclockwise as far as it will go and pull it out towards the rear together with the l...

  • Page 367

    Fig. 194 replacing a light bulb in the fog light. Please first read and note the introductory information and heed the warnings please carry out each step only in the order specified: 1. Please review and follow the checklist 2. Pull the cover forward in the direction of the arrow ⇒ fig. 193 . 3. Un...

  • Page 368

    Replacing taillight bulbs in the vehicle body please first read and note the introductory information and heed the warnings leds in the taillights in the vehicle body changing leds is not possible without dismantling vehicle components. Contact an authorized volkswagen dealer or an authorized volksw...

  • Page 369

    Please carry out each step only in the order specified: 2. Carefully insert the flat blade of the screwdriver from the vehicle tool kit in the direction of the arrow into the slot in the license plate light ⇒ fig. 195 . 3. Pull the license plate light out slightly. 4. Press the lock on the connector...

  • Page 370

    Jump-starting introduction in this section you’ll find information about: using jumper cables if your engine does not start because the vehicle battery is dead, your vehicle's battery can be connected to the battery of another vehicle to start your engine (jump-starting). Check the battery acid leve...

  • Page 371

    Warning improper use of jumper cables when jump-starting a vehicle with a dead battery can cause the battery to explode, leading to serious personal injury. To help reduce the risk of battery explosion: all work on the batteries or the electrical system in your vehicle can cause serious acid burns, ...

  • Page 372

    Using jumper cables fig. 197 diagram for attaching the jumper cables: dead battery 1 and booster battery 2. Please first read and note the introductory information and heed the warnings the dead battery must be properly connected to the vehicle's electrical system. Make certain that the vehicles are...

  • Page 373

    Before removing the jumper cables switch off the headlights (if they are on). In the vehicle with the dead battery, switch on the heater fan and the rear window defroster. This helps to minimize voltage spikes when the cables are disconnected. Removing jumper cables with the engine running, remove t...

  • Page 374

    Towing introduction in this section you’ll find information about: towing on a commercial tow truck tips on towing installing the front towing eye installing the rear towing eye driving tips while towing observe legal requirements when towing. For technical reasons: a vehicle with a dead battery mus...

  • Page 375

    Warning towing a vehicle changes the way it handles and brakes. To help reduce the risk of an accident and serious personal injury, note the following: the driver of the vehicle that is being towed: – since the brake booster also does not work when the engine is stopped, you will need to press harde...

  • Page 376

    Warning it is not safe for children or other persons to ride in a vehicle that is being towed. Never let children or anyone else remain in the vehicle while it is being towed. Notice the drive axle rotates while the vehicle is being towed with its rear wheels off the ground. This can damage the auto...

  • Page 377

    Towing other vehicles obey all legal requirements read and heed all towing information in the owner's manual for the other vehicle. A vehicle can be towed only if the electronic steering column lock is released. In case of a power loss or malfunctions of the electrical system, the engine may have to...

  • Page 378

    Push on the cover at the bottom marking ⇒ fig. 198 (arrow) so that it pops out. Remove the cover and let it hang from the bumper. Screw the towing eye counterclockwise into the threaded hole as far as it will go (arrow) ⇒ fig. 199 ⇒ . Use the lug wrench to turn and tighten the towing eye. When towin...

  • Page 379

    Always keep the towing eye in the vehicle and stow it securely. Read and follow the notes about towing, tips on towing. Installing the rear towing eye take the towing eye, the lug wrench, and the screwdriver out of the vehicle tool kit in the luggage compartment, vehicle tool kit. Push on the cover ...

  • Page 380

    Abbreviations abbreviation meaning 6s auto 6-speed automatic transmission abs anti-lock brake system afs adaptive front lighting system aki anti-knock index ansi american national standards institute asr anti-slip regulation ata anti-theft alarm system bas brake assist system ccm cubic centimeter – ...

  • Page 381

    Nm newton meter – a unit of measure for engine torque pdc park distance control ron research octane number – measurement of anti-knock resistance of gasoline rpm engine revolutions per minute (engine speed) sae society of automotive engineers tsi ® turbocharged gasoline engine with direct fuel injec...