Vollrath Mirage 74110110 Operator's Manual - page 4
©
2017 The Vollrath Company L.L.C.
Part No. 2350190-1 ml
8/18/17
The Vollrath Company, L.L.C. Headquarters
1236 North 18th Street
Sheboygan, Wisconsin
53081-3201 USA
Main Tel: 800-624-2051 or 920-457-4851
Main Fax: 800-752-5620 or 920-459-6573
Canada Customer Service: 800-695-8560
Tech Services: techservicereps@vollrathco.com
www.vollrath.com
Pujadas
Ctra. de Castanyet,
132 P.O. Box 121
17430 Santa Coloma de Farners
(Girona) – Spain
Tel. +34 972 84 32 01
info@pujadas.es
Vollrath of China
Vollrath Shanghai Trading
Limited
23A, Time Square Plaza | 500
Zhang Yang Road
Pudong, Shanghai 200122
Tel: 86-21-50589580
Vollrath de Mexico S. de R.L. de C.V.
Periferico Sur No. 7980 Edificio 4-E
Col. Santa Maria Tequepexpan
45600 Tlaquepaque, Jalisco |
Mexico
Tel: (52) 333-133-6767
Tel: (52) 333-133-6769
Fax: (52) 333-133-6768
TROUBLESHOOTING
SERVICE AND REPAIR
Serviceable parts are available on Vollrath.com.
To avoid serious injury or damage, never attempt to repair the unit or
replace a damaged power cord yourself. Do not send units directly to
The Vollrath Company LLC. Please contact Vollrath Technical Services
for instructions.
When contacting Vollrath Technical Services, please be ready with the
item number, model number (if applicable), serial number, and proof of
purchase showing the date the unit was purchased.
WARRANTY STATEMENT FOR THE VOLLRATH CO.
This warranty does not apply to products purchased for personal,
family or household use, and The Vollrath Company LLC does not offer
a written warranty to purchasers for such uses.
The Vollrath Company LLC warrants the products it manufactures or
distributes against defects in materials and workmanship as specifically
described in our full warranty statement. In all cases, the warranty runs
from the date of the end user’s original purchase date found on the
receipt. Any damages from improper use, abuse, modification or
damage resulting from improper packaging during return shipment for
warranty repair will not be covered under warranty.
For complete warranty information, product registration and new
product announcement, visit www.vollrath.com.
Problem
Might be Caused By
Course of Action
The equipment is on, but not heating
and the display is flashing.
The inset is not a Vollrath induction-ready
inset or is the wrong size Vollrath induction-
ready inset.
Replace the inset with the correct size Vollrath induction-ready
inset for the equipment. Vollrath induction-ready insets are
stamped “Induction Ready.” Reset the equipment by turning it
OFF and then ON.
Trouble with the electrical connection is
causing low input voltage.
Make sure the plug is fully inserted into an electrical outlet that
matches the rating on the equipment’s nameplate.
Make sure the electrical circuit is not overloaded.
Alarm is sounding.
An error.
See the Display Messages in the table below.
The equipment suddenly stopped
working.
The equipment may be too close to an
external heat source or the air intake may be
restricted.
Relocate the equipment away from external heat sources. Clear
any obstructions to the air intake. Contact Vollrath Technical
Services if the problem persists.
The inset may be too hot.
Remove the inset. Allow the inset and equipment to cool before
resuming use. Contact Vollrath Technical Services if the prob-
lem persists.
Display
Message
Cause
Course of Action
Bad Pan
The inset is not a Vollrath induction-ready inset or is the wrong size
Vollrath induction-ready inset.
Replace the inset with the correct size Vollrath induction-ready
inset for the equipment. Vollrath induction-ready insets are
stamped “Induction Ready.” Reset the equipment by turning it
OFF and then ON.
HOT
If the equipment is turned off, this is normal. It indicates the equip-
ment is still hot.
Allow the equipment to cool (about 5-10 minutes) before clean-
ing.
If the equipment is in use, the inset may be too hot.
Remove the inset. Allow the inset and equipment to cool before
resuming use. Do not place excessively hot food into the inset.
Do not an place excessively hot inset into the equipment. Con-
tact Vollrath Technical Services if the problem persists.
F-2
The inset may be too hot.
Remove the inset. Allow the inset and equipment to cool before
resuming use. Do not place excessively hot food into the inset.
Do not an place excessively hot inset into the equipment. Con-
tact Vollrath Technical Services if the problem persists.
F-1
The equipment may have overheated.
Relocate the equipment away from external heat sources. Clear
any obstructions to the air intake. Contact Vollrath Technical
Services if the problem persists.
F-8
Other error
codes
Internal error.
Contact Vollrath Technical Services.