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Wansview W1 User Manual

Manual is about: Pro HD 1080P IP Camera

Summary of W1

  • Page 1

    Support email/ skype: service2@wansview.Com 1 wansview pro hd 1080p pro ip camera w1 user manual revised 18 th april 2016.

  • Page 2: Contents

    Support email/ skype: service2@wansview.Com 2 contents contents...............................................................................................................................................................................................................2 welcome........................

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    Support email/ skype: service2@wansview.Com 3 4.2.2 add camera............................................................................................................................................................................ 23 4.3 live view and setting........................................

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    Support email/ skype: service2@wansview.Com 4 5.3.3.2 image setting.............................................................................................................................................................. 40 5.3.3.3 on screen display setting.........................................

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    Support email/ skype: service2@wansview.Com 5 7.4.5 camera log.............................................................................................................................................................................55 8. Faqs/troubleshooting..........................................

  • Page 6

    Support email/ skype: service2@wansview.Com 6 welcome thank you for purchasing wansview w1 1080p pro hd ip camera! The user manual is designed to be a reference tool for the installation and operation of your w1 camera. Here you can find information about the camera's features and functions, as well...

  • Page 7

    Support email/ skype: service2@wansview.Com 7 camera's sensors. Ensure that the camera is in a well ventilated area to prevent overheating. 6. Operation and maintenance do not touch the camera sensor or lens directly. To clean dust or dirt off of the lens, use an air blower or a microfiber cloth. 7....

  • Page 8

    Support email/ skype: service2@wansview.Com 8 1．features and specifications 1.1 product overview thank you for purchasing a wansview k1 pro hd ip camera! The product is an integrated indoor/ outdoor ip camera developed specifically for network video applications. It is suitable for families, shops, ...

  • Page 9

    Support email/ skype: service2@wansview.Com 9 ● motion detection alarm via e-mail, ftp, sd card ● free ddns service embedded ● compatible with free pc central management software ● compatible with free ios and android app ● supports wps - one button push secure wireless connection ● supports ieee 80...

  • Page 10

    Support email/ skype: service2@wansview.Com 10 2.2 wi-fi set up 2.2.1 wi-fi set up via network cable connect the ip camera and router via a network cable as shown in figure 2.1.2. Log into the camera and access the system configuration page following the steps in section 5. Web access. Complete the ...

  • Page 11

    Support email/ skype: service2@wansview.Com 11 3. Iphone/ipad access wansview app (iphone version) is an application developed by our company based on the ios system. It is applicable to ipad/ipod of iphone4s or higher. It supports ios 6.0 or 9.2. The functional characteristics of this software: sup...

  • Page 12

    Support email/ skype: service2@wansview.Com 12 message more by tapping icon to check alarm message, tap the camera you added you can check the alarm type. Camera: on this page, user can add camera, check camera list and can enter to edit camera page..

  • Page 13

    Support email/ skype: service2@wansview.Com 13 3.2.2 add camera 1. Manually add the camera 2. Lan search: by tapping icon you can check the local records/photo, multi-view for the cameras, do wi-fi configuration, do push set and check app version. By tapping icon you can add camera as your p2p camer...

  • Page 14

    Support email/ skype: service2@wansview.Com 14 3. Scan qrcode 3.3 live view and setting 3.3.1 viewing camera on a single window tap “lan search”, then the camera info will appear, click camera and access to another page to input password, then click . Click 【scan qrcode】, then scan the sticker’s bar...

  • Page 15

    Support email/ skype: service2@wansview.Com 15 3.3.2 viewing camera on multi-view tap the camera successfully added and displayed online, tap the camera, then it will start to view the camera. Or you can tap > to access to edit camera page, choose start video. Tap the monitoring screen. The video me...

  • Page 16

    Support email/ skype: service2@wansview.Com 16 3.4 edit camera 3.4.1 local picture and record 3.4.2 sd/tf record playback 1.Tap “more” and select multi-view, there are max. 4 cameras can be viewed at the same time. 2. Tap to hide the equipment list button 3. Tap to exit multiple windows mode 4. Whic...

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    Support email/ skype: service2@wansview.Com 17 3.4.3 alarm setting alarm deployment io detection：sensor type can choose always open or always close. When using io check, user should enable io detection, always open means external alarm device is needed, and only with alarm trigger, alarm will be val...

  • Page 18

    Support email/ skype: service2@wansview.Com 18 save picture to email: when an alarm is detected, the camera will send two alarm pictures to the email you set. We support gmail, hotmail, yahoo, gmx etc. Save picture to ftp: when an alarm is detected, the camera will send 2 alarm pictures to the ftp s...

  • Page 19

    Support email/ skype: service2@wansview.Com 19 3.4.4.3 time setting 3.4.4.4 ftp setting 3.4.4.5 e-mail setting click to enter【user setting】,the password of the camera can be modified and username cannot be modified at present note: the password shall be not longer than 20 characters click to enter【t...

  • Page 20

    Support email/ skype: service2@wansview.Com 20 3.4.4.6 sd/tf card setting 3.4.4.7 reboot camera 3.4.4.8 about camera click to enter 【 e-mail setting 】 , when the user is using the mail alarm function, sender, receiver, smtp server, smtp port(common port is 25,465 and 587), tls etc. Can be set. Notic...

  • Page 21

    Support email/ skype: service2@wansview.Com 21 3.4.5 start video 3.4.6 delete device 4. Android access on this page, user can check the camera firmware version tap start video to view live stream. Tap delete device to delete the camera..

  • Page 22

    Support email/ skype: service2@wansview.Com 22 wansview app (android version) is an application developed by our company based on the android system. It supports ios 2.3.0 or 6.0. The functional characteristics of this software: supports alarm notification temperature and humidity alarm supports rap...

  • Page 23

    Support email/ skype: service2@wansview.Com 23 more 4.2.2 add camera there are three methods available to add camera: add manually, lan search and scan qrcode on the bottom of the camera. Reminder：camera id is did number showed on the sticker which is on the bottom of the camera. 1) manually add the...

  • Page 24

    Support email/ skype: service2@wansview.Com 24 lan search: 3) scan qrcode . Note: default user name/password: admin/123456 please input the info: camera id (did), username and password, then click done. Click “lan search”, then the camera info will appear, click camera and access to another page to ...

  • Page 25

    Support email/ skype: service2@wansview.Com 25 4.3 live view and setting 4.3.1 viewing camera on a single window click the monitoring screen. The video menu action bar will appear to allow snapshot, record, listen, talk and other advanced functions. The mobile phone app can capture video files and s...

  • Page 26

    Support email/ skype: service2@wansview.Com 26 4.3.2. Viewing camera on multi-view tap “more” and select multi-view, there are max. 4 cameras can be viewed figure 4.3.2.1 functional operation in multi-view mode hide the equipment list button multiple windows mode exit button equipment playing now 4....

  • Page 27

    Support email/ skype: service2@wansview.Com 27 4.4.2 local picture and record check snapshot pictures and recorded video on mobile. Click local pictures and local records. Check local picture user can check the pictures according to date, and check the snapshot picture. Share local picture long pres...

  • Page 28

    Support email/ skype: service2@wansview.Com 28 view local video 4.4.3 sd/tf record playback 4.4.4 alarm setting access to “alarm setting”, there are options for alarm area and alarm io. Select the needed video and choose video player to broadcast. Enter sd/tf record playback, recorded file will be a...

  • Page 29

    Support email/ skype: service2@wansview.Com 29 4.4.5 advanced setting 4.4.5.1 wi-fi setting 4.4.5.2 user settings access to advanced settings, users can edit camera settings like wifi setting, password changing, time display on live video, save picture/video to ftp/email and tf card, reboot camera t...

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    Support email/ skype: service2@wansview.Com 30 4.4.5.3 time setting 4.4.5.4 ftp setting 4.4.5.5 mail setting click to enter "time setting". The user can auto calibrate the local time zone of the camera to set the camera in the correct time zone. Click to enter "ftp setting"; when the user is using t...

  • Page 31

    Support email/ skype: service2@wansview.Com 31 4.4.5.6 sd/tf setting 4.4.5.7 reboot device 4.4.5.8 about camera click to enter "sd/tf card setting". User can check the sd card capacity and status. Enable the “record overwrite”, the new recorded files will overwrite the old files automatically. The r...

  • Page 32

    Support email/ skype: service2@wansview.Com 32 5. Web access there was a cd included when you bought the camera, please insert it into the cd driver of your pc to install the search tool searchpro to your pc. If your pc doesn’t have a cd driver or the cd can’t be read, please go to our official webs...

  • Page 33

    Support email/ skype: service2@wansview.Com 33 view video-mode 1: apnpi viewing mode (ocx plugin) ● you must download the ocx plugin the first time you use view video mode 1. Click “download plugin” to download and install the plugin as below figure. Figure 5.4 ● when you select video viewing mode 1...

  • Page 34

    Support email/ skype: service2@wansview.Com 34 / play/ stop: click this icon, you can play or stop to view the video. Listen: in case your pc is equipped with microphone, click here to activate the audio-out of your camera. Talk: click here to activate the talk function. You can adjust the volume of...

  • Page 35

    Support email/ skype: service2@wansview.Com 35 5.3 set up 5.3.1 system 5.3.1.1 device status 5.3.1.2 time setting 5.3.1.4 other settings click here user can check the current number of users with access to ipc/network connection method/mac address of the device/sd card status and recording status /i...

  • Page 36

    Support email/ skype: service2@wansview.Com 36 5.3.1.5 multiple settings 5.3.1.6 maintenance 5.3.1.7 device information equipment can be added at "multiple settings". The 1st device is the native. A maximum of three devices can be added. Only at multiple settings can one or four images be reviewed a...

  • Page 37

    Support email/ skype: service2@wansview.Com 37 5.3.2 network 5.3.2.1 ip address setting 5.3.2.2 port setting 5.3.2.3 wi-fi set up you can set whether the camera will be assigned an ip address by your router(dhcp) or you want to manually set a fixed address. - ip address (for example 192.168.X.X) - s...

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    Support email/ skype: service2@wansview.Com 38 5.3.2.4 upnp 5.3.2.5 ddns setting 5.3.2.6 rtsp setting the user can set the rtsp port after entering rtsp setting bar. In addition, the rtsp authentication function can be closed. Default value of rtsp port is: 554 selection range: 554-65535 if the user...

  • Page 39

    Support email/ skype: service2@wansview.Com 39 5.3.2.7 onvif setting 5.3.2.8 ftp setting 5.3.2.9 smtp (e-mail) setting enter smtp (e-mail) setting. Fill out relevant e-mail parameters as shown in the figure below to achieve e-mail delivery. Mainstream e-mail suffixes supported by smtp include: smtp....

  • Page 40

    Support email/ skype: service2@wansview.Com 40 5.3.3 video and audio 5.3.3.1 video 5.3.3.2 image setting 5.3.3.3 on screen display setting enter “video encoding setting” to adjust camera power frequency and video stream settings. Power frequencies include: 50hz, 60hz; (220v voltage selection 50hz. 1...

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    Support email/ skype: service2@wansview.Com 41 5.3.3.4 night vision setting 5.3.4 safety 5.3.4.1 user setting 1: add user enter "night vision setting" to set ir led and ircut. Once ir led is off, the led will not work any longer. Enter "user ". The user can add, edit or delete users as needed. Click...

  • Page 42

    Support email/ skype: service2@wansview.Com 42 2. Modify the user reminder: after the operation, click save. Then click refresh so that the edited content will be displayed on the web page. 5.3.4.2 ip filtering 5.3.4.3 mask area after clicking admin, it will turn blue. Click modify and enter to the ...

  • Page 43

    Support email/ skype: service2@wansview.Com 43 5.3.5 alarm 5.3.5.1 io detector 5.3.5.2 motion detection 5.3.5.3 audio detection enter "motion detection". The user can set 4 detection areas and sensitivity for each area ranging from 1-100. The higher the value, the higher sensitivity will be. You can...

  • Page 44

    Support email/ skype: service2@wansview.Com 44 5.3.5.4 alarm action 5.3.5.5armed time 5.3.7 log enter"alarm action" to respond to abnormalities detected by io detection/motion detection/audio detection etc ， and execute a variety of alarm actions at linkage：snapshot and sending via email, snapshot a...

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    Support email/ skype: service2@wansview.Com 45 5.3.8 local configuration 5.4 mac web access for specific setup steps, please refer to section 5.3. If no cd driver is available on a mac computer, please log into the official website http://www.Wansview.Com/service/download/23.Html to download the sea...

  • Page 46

    Support email/ skype: service2@wansview.Com 46 6. Windows pc software access 6.1 about ismartviewpro ismartviewpro is an ip centralized monitoring software provided by the smartcloud ip camera centralized monitoring software manufacturer. It supports monitoring, intercom, video recording, alarm dete...

  • Page 47

    Support email/ skype: service2@wansview.Com 47 6.4.2 access to camera 6.4.2.1 add camera a. Search to add b. Add device manually a: camera control menu bar setting b: video and video menu bar setting c: local menu bar setting d: camera operation log e: search f: system language switching and other f...

  • Page 48

    Support email/ skype: service2@wansview.Com 48 6.4.2.2 edit / delete device edit device icon delete device icon select a camera being added into the device list and click "edit device" or "delete device" to modify user management parameters or delete the device. 6.5 play video select the camera to p...

  • Page 49

    Support email/ skype: service2@wansview.Com 49 6.6 system settings set 24/7 scheduled recording the user needs to create scheduled video when required to use local video scheduling to set the scheduled video; video status display (divided into two types: manual video display status and scheduled vid...

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    Support email/ skype: service2@wansview.Com 50 6.7 local menu bar play /close all devices in device list view camera on multiple windows playback and query recorded video manage device log full screen mode open the video playback player so that the user can directly access corresponding video files ...

  • Page 51

    Support email/ skype: service2@wansview.Com 51 7. Mac software access 7.1 about ismartviewpro ismartviewpro 2.0 is an ip centralized monitoring software provided by the smartcloud ip camera centralized monitoring software manufacturer. It supports monitoring, intercom, video recording, alarm detecti...

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    Support email/ skype: service2@wansview.Com 52 7.4 ismartviewpro 2.0 operation 7.4.1 interface run ismartviewpro2.0 client software on the computer as shown in the figure below: 7.4.2 device library check setting list, add, delete and advanced settings of the camera icon: show camera list by icon li...

  • Page 53

    Support email/ skype: service2@wansview.Com 53 delete set device edit device information user setting select a specified camera. Click to delete the camera from the list. To modify device name and change password to check relevant information of the camera to modify user name and password of the adm...

  • Page 54

    Support email/ skype: service2@wansview.Com 54 wifi setting 7.4.3 system settings 7.4.4 video library click the cameras being added to the list at the right side for real-time viewing 1: search your wifi ssid 2: choose your wifi ssid 3: input your wifi password, and make sure it is correct. 4: save ...

  • Page 55

    Support email/ skype: service2@wansview.Com 55 7.4.5 camera log the user can get online information of the device through a camera log query, such as alarm information etc...

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    Support email/ skype: service2@wansview.Com 56 8. Faqs/troubleshooting 8.1 compatibility settings for internet explorer 8.2 plugin issues question: i’ve already installed a plug-in for the browser, but the live stream shows messy code like the image below: when using internet explorer 9 and higher t...

  • Page 57

    Support email/ skype: service2@wansview.Com 57 8.3 install ie tab for chrome 43 due to the fact that chrome43 and higher no longer supports npapi plug-in, the user needs to add an ie tab for chrome. Here is how to install an ie tab for chrome: 1. Visit https://chrome.Google.Com/webstore/search/ie%20...

  • Page 58

    Support email/ skype: service2@wansview.Com 58 8.4 install ie tab for firefox 42 due to the fact that firefox42 and higher no longer supports npapi plug-in, the user needs to add an ie tab for firefox. Here is how to install an ie tab for firefox: 1. Please visit https://addons.Mozilla.Org/en-us/fir...

  • Page 59

    Support email/ skype: service2@wansview.Com 59 figure 8.5.1 figure 8.5.2 2 .Multiple routers connected (there are 2 or more routers being used, and your camera is not directly connected to the router that is connected to the wan port) for example, there are two routers . Router 1 is directly connect...

  • Page 60

    Support email/ skype: service2@wansview.Com 60 8.6 ismartviewpro exit abruptly on windows xp 1: right click the ismartviewpro shortcut, and select properties as below. Figure 8.6.1 2. Select compatibility and tick “run this program in compatibility mode for” figure 8.6.2.

  • Page 61

    Support email/ skype: service2@wansview.Com 61 technical support we hope your wansview ip camera is enjoyable and easy to set up and use. You may have some additional questions or conc erns that are not clarified in this user manual. You can always contact us at : email: service@wansview.Com / servi...