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  5. Operating, Installation And Service Manual

WaterLogic WL350 Operating, Installation And Service Manual

Summary of WL350

  • Page 1

    Waterlogic commercial products, llc 11710 stonegate circle omaha, ne 68164 (800) 288-1891 www.Waterlogic.Us tech portal website: www.Techportal.Waterlogic.Com wl350 operating, installation, and service manual.

  • Page 2

    Wl350 operating, installation, and service manual page 2 – revision 8-30-2016 wl350 operating, installation, and service manual congratulations on your choice of the waterlogic wl350 water treatment system. The wl350 water treatment system model dispenses cold, and hot. Every wl350 water treatment s...

  • Page 3

    Wl350 operating, installation, and service manual page 3 – revision 8-30-2016 table of contents user guide  safety alert symbols ................................................................ 4  safety precautions ................................................................... 4  features a...

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    Wl350 operating, installation, and service manual page 4 – revision 8-30-2016 safety alert symbols read and follow all safety information carefully. The signal words used in this manual are selected as shown below and based on an assessment of the degree of potential injury or damage (severe or mino...

  • Page 5

    Wl350 operating, installation, and service manual page 5 – revision 8-30-2016 warning! Connect to potable water supply. This system is to be used for water only and is not intended for use where water is microbiologically unsafe or with water of unknown quality without adequate disinfection. System ...

  • Page 6

    Wl350 operating, installation, and service manual page 6 – revision 8-30-2016 warning! Connect to potable water supply. This system is to be used for water only and is not intended for use where water is microbiologically unsafe or with water of unknown quality without adequate disinfection. System ...

  • Page 7

    Wl350 operating, installation, and service manual page 7 – revision 8-30-2016 wl350 features and benefits ambient, cold and hot water cold and hot selections, which can be changed to ambient and cold settings to meet a wide range of customer demands. High volume storage and water capacity tower mode...

  • Page 8

    Wl350 operating, installation, and service manual page 8 – revision 8-30-2016 wl350 certifications waterlogic water treatment systems have been tested, approved, and certified by the world’s top standards bodies such as nsf and ansi. These organizations set and regulate national standards. We believ...

  • Page 9

    Wl350 operating, installation, and service manual page 9 – revision 8-30-2016 model/part designations brand name description model – part number wl350 counter top waterlogic wl350 counter top - cold and hot 12-chcmfw3 f-2fw-m-hc-tt-cs-inn wl350 tower waterlogic wl350 tower - cold and hot 12-chcfw3 f...

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    Wl350 operating, installation, and service manual page 10 – revision 8-30-2016 shipping specifications item wl350 counter top wl350 tower width/depth/height 34cm x 37cm x 45cm 13.5” x 14.5” x 17.75” # 34cm x 41cm x 104cm 13.5” x 14.5 x 41” weight (dry) 26.3 kg (58 pounds) 30 kg (66 pounds) electrica...

  • Page 11

    Wl350 operating, installation, and service manual page 11 – revision 8-30-2016 operating instructions the above picture shows front lcd display and control panel for the waterlogic wl350 water treatment system. For cold water: press cold water select button followed by the dispensing button (within ...

  • Page 12

    Wl350 operating, installation, and service manual page 12 – revision 8-30-2016 waterlogic manufactured water treatment system limited warranty united states and canada only waterlogic water treatment systems are guaranteed to the original purchaser to be free of defects in materials and workmanship ...

  • Page 13

    Wl350 operating, installation, and service manual page 13 – revision 8-30-2016 service requirements warning! Read and understand the contents of this manual before attempting to service wl350 water treatment system. Failure to follow the instructions in this manual could result in death, serious per...

  • Page 14

    Wl350 operating, installation, and service manual page 14 – revision 8-30-2016 hot tank principles of operation all waterlogic hot tanks have a built in vent or expansion chamber in the top of the tank except for wl270 (gf) units. The vent chamber allows for expansion of the water when it is heated....

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    Wl350 operating, installation, and service manual page 15 – revision 8-30-2016 heater circuit – hot tank wiring.

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    Wl350 operating, installation, and service manual page 16 – revision 8-30-2016 resetting the hot tank overload or high limit safety 1. Red compressor/heater switch must be in the o=off position 2. Unplug the power cord from rear of wl350 water treatment system. 3. Tower model: remove the lower front...

  • Page 17

    Wl350 operating, installation, and service manual page 17 – revision 8-30-2016 6. For demonstrative purposes, photos below have lowered the hot tank from the unit. Press the reset button 7. Reattach the protective metal box by depressing the top flap of the protective metal box so it snaps back into...

  • Page 18

    Wl350 operating, installation, and service manual page 18 – revision 8-30-2016 hot tank descaling instructions the hot tank requires removal of mineral deposits (descaling) on a regular basis. Typically descaling should take place every 6 to 12 months to preserve the long-term health of your unit. U...

  • Page 19

    Wl350 operating, installation, and service manual page 19 – revision 8-30-2016 5. Allow descaling solution to remain in the hot tank for 15 minutes (length of time may vary depending on water conditions). 6. Place a pitcher, catch basin or other container under the faucet of the wl350 water treatmen...

  • Page 20

    Wl350 operating, installation, and service manual page 20 – revision 8-30-2016 firewall outlet solenoid – reverse flow orientation.

  • Page 21

    Wl350 operating, installation, and service manual page 21 – revision 8-30-2016 adjusting cold water set point the cold set point can be adjusted by accessing the cold thermostat adjustment screw under the decal at the rear of the unit. This will not void the warranty as the current decal states on t...

  • Page 22

    Wl350 operating, installation, and service manual page 22 – revision 8-30-2016 programming instructions disabling energy saving sleep mode all wl350 water treatment systems come from the factory with energy saving sleep mode engaged to meet the energy star certification requirements. Energy saving s...

  • Page 23

    Wl350 operating, installation, and service manual page 23 – revision 8-30-2016 programming instructions changing hot water mode to ambient water wl350 water treatment systems comes with set to hot / cold, which can be changed to ambient / cold settings. On the energy saver pcb, move the jumper on jp...

  • Page 24

    Wl350 operating, installation, and service manual page 24 – revision 8-30-2016 replacement components component part no. Frequency of replacement uv light, 15 watts ct-2085-a every 6 months, or as required wlcp part no 12-8310 uv spiral quartz sleeve fu-0007 clean every 12 months, replace as needed ...

  • Page 25

    Wl350 operating, installation, and service manual page 25 – revision 8-30-2016 wl350 counter top drawing and parts list wetted parts.

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    Wl350 operating, installation, and service manual page 26 – revision 8-30-2016 no part no description wlcp part no. Stocked? 1 pl-1249-cn flat top cover - charcoal with texture – counter top only 12-8060 yes 2 el-5016 socket - power line noise filter, electromagnetic interference filter (emi) 10-401...

  • Page 27

    Wl350 operating, installation, and service manual page 27 – revision 8-30-2016 10.1 co-9016 compressor starter relay 10-3003 yes 10.2 co-9015 compressor overload 10-5018 yes 11 st-8207-cn leak containment tray clip (sensor 0.5mm) 12-3180 yes 11.1 el-5076-kr leak sensor wire – counter top only na no ...

  • Page 28

    Wl350 operating, installation, and service manual page 28 – revision 8-30-2016 19 st-8297 firewall solenoid valve fixing bracket - counter top only na no 20 st-8152-a filter bracket - counter top only na no 21 lp-7084 button label 12-8057 yes 22 pl-1359 front upper insert panel 12-8360 yes 23 pl-115...

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    Wl350 operating, installation, and service manual page 29 – revision 8-30-2016 30.2 ct-2089 uv sensor - uvc sensor (without wire) ct-2089 yes 30.3 el-5141-a firewall uv female wire & connector 12-8335 yes 31 ct-2085-a 15w uv lamp assembly 12-8310 yes 32 ct-2088 firewall uv lamp rubber 12-8320 yes 33...

  • Page 30

    Wl350 operating, installation, and service manual page 30 – revision 8-30-2016 41 el-5147 transformer 1.6a / 120 v for firewall – counter top only 12-8375 yes 42 ct-2060-b 2l (.5g) cold tank assembly (no uv holder, no sub-tank) – counter top only na no 43 st-8326 filter bracket - counter top only 20...

  • Page 31

    Wl350 operating, installation, and service manual page 31 – revision 8-30-2016 49 pu-4031-a jg lld pe tube - blue o.D.1/4"john guest p/n pe-08- bi-1000f-b purchase from john guest no 50 ft-0063-wlt 1micron 10" inline fx cbc filter for cto, cyst + lead red. Ft-0063 no 51 ak-0014-b flow restrictor (1....

  • Page 32

    Wl350 operating, installation, and service manual page 32 – revision 8-30-2016 wl350 tower layout drawing and parts list wetted parts.

  • Page 33

    Wl350 operating, installation, and service manual page 33 – revision 8-30-2016 wl350 tower layout drawing and parts list no part no description wlcp part no. Stocked? 1 pl-1250 top cover – tower only 12-8054 yes 2 el-5016 socket - power line noise filter, electromagnetic interference filter (emi) 10...

  • Page 34

    Wl350 operating, installation, and service manual page 34 – revision 8-30-2016 10.1 co-9016 compressor starter relay 10-3003 yes 10.2 co-9015 compressor overload 10-5018 yes 11 st-8207-cn leak containment tray clip (sensor 0.5mm) 12-3180 yes 11a el-5074-a leak detector sensor wire – tower only na no...

  • Page 35

    Wl350 operating, installation, and service manual page 35 – revision 8-30-2016 19 st-8138 filter bracket – tower only 12-8005 yes 20 pu-4161 2.8” filter clip 20-1010 yes 21 pl-1148 front bottom panel – tower only 12-8052 yes 22 pl-1149 front bottom insert panel – tower only 12-8053 yes 23 ct-2085-a ...

  • Page 36

    Wl350 operating, installation, and service manual page 36 – revision 8-30-2016 29 fw-0010-l00-00 firewall bracket - is included in fu-0008-a firewall assembly na yes 30 ak-0063 uvc sensor wire - 2fw *includes: uvc sensor wire with ct-2089 and pl-1358. 12-8300 yes 30.1 pl-1358 sensor fixing rubber (i...

  • Page 37

    Wl350 operating, installation, and service manual page 37 – revision 8-30-2016 39 el-5003-a transformer 1.6a / 120 v for firewall – tower only 12-3117 yes 40 en-6127 firewall uv relay pcb 12-8365 yes 41 en-0008-l01-00 uv 15 w 120v/60hz electronic ballast 12-8315 yes 41.1 st-0059-l00-00 electric ball...

  • Page 38

    Wl350 operating, installation, and service manual page 38 – revision 8-30-2016 48 ft-0063-wlt 1micron 10" inline fx cbc filter for cto, cyst + lead red. Na no 49 pu-4031-a jg lld pe tube - blue o.D.1/4"john guest p/n pe-08- bi-1000f-b purchase from john guest no 50 ak-0014-b flow restrictor (1.8 mm ...

  • Page 39

    Wl350 operating, installation, and service manual page 39 – revision 8-30-2016 wl350 counter top water flow diagram cold tank fi lt er solenoid valves solenoid valve fa u cet water out filter dryer compressor condenser ho t t an k water in auxiliary port solenoid valve cold tank.

  • Page 40

    Wl350 operating, installation, and service manual page 40 – revision 8-30-2016 inlet – leak detection valve wl350 tower water flow diagram water out reverse flow cold out solenoid valve fi lt er water in solenoid valves filter dryer condenser compressor cold tank fa u cet ho t t an k.

  • Page 41

    Wl350 operating, installation, and service manual page 41 – revision 8-30-2016 wl350 electrical diagram danger! High voltage electrical hazard. Pcb (printed circuit board) contains high voltage. Only trained and qualified technicians should attempt live testing..

  • Page 42

    Wl350 operating, installation, and service manual page 42 – revision 8-30-2016 pre-installation procedures danger! Electrical shock hazard. Only qualified personnel who have read and understand this entire manual should attempt to install, or service this unit, failure to do so could result in death...

  • Page 43

    Wl350 operating, installation, and service manual page 43 – revision 8-30-2016 fill the cold circuit with sanitizer 5. Depress the main dispensing button on the front control panel until cold water/sanitizing solution comes out the faucet. Note: container and drain basin will be required to catch th...

  • Page 44

    Wl350 operating, installation, and service manual page 44 – revision 8-30-2016 flushing the sanitizer from the machine 10. Place a pitcher, catch basin, or other container under the faucet of the wl350 water treatment system. 11. Flush the cold tank. Run several liters (gallons) of water through the...

  • Page 45

    Wl350 operating, installation, and service manual page 45 – revision 8-30-2016 19. Connect power to wl350 water treatment system. Compressor test 20. Red heater & compressor to be in the on position i=on. Always ensure tanks are full of water before turning on the heater or the overload (high limit)...

  • Page 46

    Wl350 operating, installation, and service manual page 46 – revision 8-30-2016 wl350 counter top draining instructions draining notes drain the wl350 water treatment system for transportation. Warning! Store unit empty. Always sanitize before reuse. The unit must be completely drained and sealed bef...

  • Page 47

    Wl350 operating, installation, and service manual page 47 – revision 8-30-2016 wl350 tower draining instructions draining notes drain the wl350 water treatment system for transportation. Warning! Store unit empty. Always sanitize before reuse. The unit must be completely drained and sealed before st...

  • Page 48

    Wl350 operating, installation, and service manual page 48 – revision 8-30-2016 installation procedures safety and installation guidelines ensure all local, state, and federal laws and codes including health and safety guidelines are met when installing waterlogic equipment. Only qualified service te...

  • Page 49

    Wl350 operating, installation, and service manual page 49 – revision 8-30-2016 always install indoors and place the waterlogic wl350 water treatment system on a firm, flat and stable surface. 1. Attach the water supply line to the 1/4” feed water inlet bulkhead fitting on the back of the unit. Water...

  • Page 50

    Wl350 operating, installation, and service manual page 50 – revision 8-30-2016 fault code troubleshooting index 1. Continuous red flashing light and continuous audible alarms 2. Green flashing light and 15 second audible alarms 3. No led light fault code: continuous red flashing light and continuous...

  • Page 51

    Wl350 operating, installation, and service manual page 51 – revision 8-30-2016 fault code: green flashing light and 15 second audible alarms –indicates the firewall uv system is not detecting adequate dose of uv to ensure safe water. *the cold solenoid will shut down and no cold water will dispense....

  • Page 52

    Wl350 operating, installation, and service manual page 52 – revision 8-30-2016 fault code: no led light possible reason solution power problem check for power disruption. Led light is out check that the pcb led is operational – replace pcb as necessary. No led light.

  • Page 53

    Wl350 operating, installation, and service manual page 53 – revision 8-30-2016 power troubleshooting index 1. Red heater & compressor power switch won't light and the red led on the front won't light 2. Red heater & compressor power switch is lit but the red led on the front is not lit 3. Compressor...

  • Page 54

    Wl350 operating, installation, and service manual page 54 – revision 8-30-2016 red heater & compressor power switch is lit but the red led on the front is not lit possible reason solution bad transformer replace transformer black power connector to the pcb is not properly connected properly connect....

  • Page 55

    Wl350 operating, installation, and service manual page 55 – revision 8-30-2016 compressor is not running possible reason solution red heater & compressor switch button on unit is in the off position turn red heater & compressor switch on. I = on compressor starting circuit turn red heater & compress...

  • Page 56

    Wl350 operating, installation, and service manual page 56 – revision 8-30-2016 dispense troubleshooting index 1. Irregular / intermittent dispensing from one side 2. Hot water intermittently forced out through the faucet, or a dual stream out of the faucet 3. Dispensing won't stop when not holding t...

  • Page 57

    Wl350 operating, installation, and service manual page 57 – revision 8-30-2016 irregular / intermittent dispensing from one side possible reason solution too much water pressure. Recommend 40 to 60 psi for the wl350 water treatment system to operate properly. Check water pressure at the inlet bulkhe...

  • Page 58

    Wl350 operating, installation, and service manual page 58 – revision 8-30-2016 dispensing won’t stop when not holding the dispensing button possible reason solution bad display pcb replace main pcb part number: en-6126-l00-00 - wlcp pn 12-8355 debris in the solenoid inspect solenoid for debris and c...

  • Page 59

    Wl350 operating, installation, and service manual page 59 – revision 8-30-2016 hot water coming out of faucet vent hole possible reason solution improper tubing attachment from the tank to faucet or vice versa. Verify tubing is connected properly from tank outlets to correct faucet attachments. Hot ...

  • Page 60

    Wl350 operating, installation, and service manual page 60 – revision 8-30-2016 hot water drip out of faucet possible reason solution small outlet vent hole susceptible to scale build up. Descale tank. See hot tank descaling instructions that are included further below in this troubleshooting section...

  • Page 61

    Wl350 operating, installation, and service manual page 61 – revision 8-30-2016 dispenses hot and cold water at the same time possible reason solution hot or cold solenoid is stuck open. Remove top cover. Check hot solenoid: dispense cold water and visually inspect tubing for water flow from both tan...

  • Page 62

    Wl350 operating, installation, and service manual page 62 – revision 8-30-2016 water does not dispense from unit possible reason solution closed water supply valve open the water supply valve. The unit is not properly plugged into electrical outlet check electrical outlet connection, or for blown ci...

  • Page 63

    Wl350 operating, installation, and service manual page 63 – revision 8-30-2016 no water is dispensing from one side – cold or hot possible reason solution too much water pressure. Recommend 40 to 60 psi for the wl350 water treatment system to operate properly. Verify water pressure at the inlet bulk...

  • Page 64

    Wl350 operating, installation, and service manual page 64 – revision 8-30-2016 small amount of water periodically dispenses from faucet automatically possible reason solution cold or hot water solenoid valve malfunction inspect valve components for proper function. Replace as necessary. Obstruction ...

  • Page 65

    Wl350 operating, installation, and service manual page 65 – revision 8-30-2016 outgoing flow rate verify the outgoing flow rate. Should be 1.89 liters per minute (0.5 gallons per minute) - firewall purification. Dispense water for one minute – should measure 1.89 liters (0.5 gallons) per minute chan...

  • Page 66

    Wl350 operating, installation, and service manual page 66 – revision 8-30-2016 hot tank descaling instructions the hot tank requires removal of mineral deposits (descaling) on a regular basis. Typically descaling should take place every 6 to 12 months to preserve the long-term health of your unit. U...

  • Page 67

    Wl350 operating, installation, and service manual page 67 – revision 8-30-2016 13. Allow descaling solution to remain in the hot tank for 15 minutes (length of time may vary depending on water conditions). 14. Place a pitcher, catch basin or other container under the faucet of the wl350 water treatm...

  • Page 68

    Wl350 operating, installation, and service manual page 68 – revision 8-30-2016 cold water troubleshooting index 1. Cold water is not cold 5°± -15°c (41°± 5°f) cold water is not cold 5°± -15°c (41°± 5°f) possible reason solution no power or refrigeration elements check that the red heater & compresso...

  • Page 69

    Wl350 operating, installation, and service manual page 69 – revision 8-30-2016 hot water troubleshooting index 1. Hot water is not hot 86°± -15°c (187°± 5°f) also includes related instructions for:  disabling energy star sleep mode resetting the hot tank overload or high safety limit hot water is n...

  • Page 70

    Wl350 operating, installation, and service manual page 70 – revision 8-30-2016 replace components as necessary. Heating coil not heating turn power off; drain hot tank; use multi-meter to check heater element for approximately 26 ohm’s resistance. Hot tank must be empty if you are checking for conti...

  • Page 71

    Wl350 operating, installation, and service manual page 71 – revision 8-30-2016 disabling energy saving sleep mode all wl350 water treatment systems come from the factory with energy saving sleep mode engaged to meet the energy star certification requirements. Energy saving sleep mode disables the he...

  • Page 72

    Wl350 operating, installation, and service manual page 72 – revision 8-30-2016 resetting the hot tank overload or high limit safety 1. Red compressor/heater switch must be in the o=off position 2. Unplug the power cord from rear of wl350 water treatment system. 3. Tower model: remove the lower front...

  • Page 73

    Wl350 operating, installation, and service manual page 73 – revision 8-30-2016 6. For demonstrative purposes, photos below have lowered the hot tank from the unit. Press the reset button 7. Reattach the protective metal box by depressing the top flap of the protective metal box so it snaps back into...