Way2call Hi-Phone Desktop RS232 Quick Reference Manual - page 2
Setting up the Hi-Phone Desktop™ RS232
1.
Make sure that an analog phone and analog line are used (see System Requirements).
In some countries (e.g., UK, Germany), an external adapter for the phone
and line might be required. Please check whether your local telephony
connection standards default to the US.
2.
Connect your telephone to the Hi-Phone DeskTop™ port marked
PHONE
at the
rear of the unit (
B
).
3.
Connect the telephone line to the port marked
LINE
at the rear of the Hi-Phone
DeskTop™ (
A
).
4.
Connect the AC Power Adapter into the AC wall socket. Connect the plug into the
port marked
12VDC
at the rear of the Hi-Phone DeskTop™ (
E
).
5.
Connect a Headset (Optional) to the port at the rear of the Hi-Phone DeskTop™
marked
HS1
(
C
).
6.
Connect the Hi-Phone DeskTop™ to an available COM port in your computer,
using the supplied cable (
D
).
7.
Turn ON or Restart the computer.
8.
The operating system will announce that a new hardware has been found, and
will start a “Plug & Play” installation process.
9.
If prompting for a drivers location, point it to ‘PnP’ folder in the installation CD.
10. When promting for driver signing, click ‘Continu Anyway’.
11. Please follow the on-screen messages until the process is successfully finished,
usually with “Your new hardware is installed and ready to use” balloon message:
The
“Plug & Play” installation process
can take a few minutes, depending on
your machine type. Be patient.
To verify that the Plug & Play device drivers has been successfully
installed, check Windows Device Manager under “Sound, video and game
controllers” for the following driver: "Hi-Phone Desktop RS232".
Windows might change the preferred system audio device to one of the
Hi-Phone’s audio devices. To restore settings to the machine’s sound
card, open Windows control panel and select “Sounds and Audio
Devices”.
Software Installation
It is recommend to download and use the latest drivers for this product.
Make sure windows is logged on with Administrator privileges.
1.
Place the Hi-Phone
®
Drivers CD in the CD drive.
2.
If the CD does not start automatically, explore the CD drive and run "Install.exe".
3.
Follow the prompted instructions.
Service Utilities
Click Windows Start menu,’ Programs’ or ‘All Programs’,
‘Way2call Multiple Hi-Phone Devices Drivers’ and select:
Drivers information: Generate support information
(Add this information to any support request).
Sound card switcher: Enable the Hi-Phone to be used as the PC sound
device.
Test Wizard: Test the Hi-Phone device, software and drivers. Verify proper
installation and readiness.
Follow the prompted instructions to perform the required test.
TAPI setup: Use when running TAPI compliant s/w application.
Mark the device you want to configure, and click on ‘configure’ to view or
change parameters.
When using headset, check the box next to ‘Switch to HEADSET by default’.
Click on ‘International Tones’ to view or add parameters.
Click on ‘Distinctive Ringing’ to view or change parameters.
Technical support
Please contact Way2call support team at:
www.way2call.com
.
©2000-2009, Way2call Communications LTD. All rights reserved. Way2call, the Way2call logo, and the
Hi-Phone are registered trademarks of Way2call Communications LTD. Other product names may be
trademarks or registered trademarks of their respective owners.