WeBoost 470019 Installation Instructions Manual - Additional Faq:
5
ENGLISH
Need help?
www.weboost.com
Customer Support 866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm MST
Power Strip Surge Protector
Power Supply
Signal 4G
Signal Booster
Cellular Modem
Mini-Mag Antenna
Installation Diagram
(Figure 1)
Additional FAQ:
What hours can I contact customer support?
Customer Support can be reached from 7:00am to 6:00pm MST, by calling (866-294-1660),
or by email, at support@weboost.com.
How does weather affect the performance of my Outside Antenna?
Water vapor (e.g. rain, fog, snow or other precipitation) creates an effective filter to cellular
signal. In times of heavy precipitation, you may see less performance.
What’s the difference between the 800 MHz and the 1900 MHz bands? How do I know
which MHz band my cell phone uses?
The Signal 4G booster works with all major North American cellular providers. Traditionally,
800/1900MHz are associated with voice and 3G data; while 700MHz and 1700/2100MHz are
associated with 4G data.
Carrier Frequency Use
We recommend visiting www.wirelessadvisor.com (United States) or http://bit.ly/1mQf2Gl (Canada) for
information regarding the frequency band used by your cell service provider in a specific geographical
location.