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  5. User Instructions & Customer Care Manual

Worcester Greenstar Heatslave 12/18kW User Instructions & Customer Care Manual

Manual is about: Floor Standing Oil Fired Condensing Combination Boiler Conventional Flue & Room Sealed Flue

Summary of Greenstar Heatslave 12/18kW

  • Page 1

    Greenstar heatslave 12/18, 18/25, 25/32kw floor standing oil fired condensing combination boiler conventional flue & room sealed flue for open vent and sealed central heating systems with domestic mains fed hot water the appliance is for use with kerosene (28 second oil) only gb user instructions & ...

  • Page 2

    User instructions & customer care guide greenstar heatslave 12/18 - 18/25 - 25/32 8 716 106 253c (11.07) contact information worcester, bosch group: service call centres: uk tel: 08457 256206 fax: 08457 757536 scotland only fax: 01506 441687 other enquiries: tel: fax: main reception: 01905 754624 75...

  • Page 3

    Contents greenstar heatslave 12/18 - 18/25 - 25/32 8 716 106 253c (11.07) 1 contents introduction safety precautions 2 excellence comes as standard 3 general information 4-6 using your appliance controls 7 operating the appliance switching the boiler on/off 8 setting the heating temperature 8 contro...

  • Page 4

    Excellence comes as standard greenstar heatslave 12/18 - 18/25 - 25/32 8 716 106 253c (11.07) 2 safety precautions fitting & modifications: fitting the appliance and any controls to the appliance may only be carried out by a competent engineer in accordance with the relevant installation regulations...

  • Page 5

    Excellence comes as standard greenstar heatslave 12/18 - 18/25 - 25/32 8 716 106 253c (11.07) 3 in troduc tion excellence comes as standard thank you for purchasing a greenstar oil fired condensing boiler from worcester, bosch group. The company prides itself on manufacturing boilers to the strictes...

  • Page 6

    General information room thermostat: a room temperature controller must be fitted to control the central heating. Refer to instructions supplied with the thermostat for information on siting and setting. Thermostatic radiator valves: it is recommended that this type of valve is fitted to all but one...

  • Page 7

    General information greenstar heatslave 12/18 - 18/25 - 25/32 8 716 106 253c (11.07) 5 in troduc tion general information use in hard water areas: in exceptionally hard water areas a device to prevent scale formation may be fitted. Installation of a scale inhibitor assembly should be in accordance w...

  • Page 8

    General information greenstar heatslave 12/18 - 18/25 - 25/32 8 716 106 253c (11.07) 6 general information conventional flue appliances require an adequate supply of fresh air which must be delivered to the boiler for combustion purposes through a permanent inlet, such as an air brick, into the area...

  • Page 9

    Controls greenstar heatslave 12/18 - 18/25 - 25/32 8 716 106 253c (11.07) a hot water temperature control. B central heating temperature control. C lock-out indicator. D power on indicator. E heating system water pressure gauge. F optional programmer (see instructions supplied with programmer for de...

  • Page 10

    Operating the appliance greenstar heatslave 12/18 - 18/25 - 25/32 8 716 106 253c (11.07) us ing y o u r ap p l iance operating the appliance switching the boiler on/off: to switch on the boiler; turn on the water, oil and electricity supply to the boiler. Check the programmer/timer is correct and it...

  • Page 11

    Operating the appliance greenstar heatslave 12/18 - 18/25 - 25/32 8 716 106 253c (11.07) 9 operating the appliance setting the hot water temperature: turn the control clockwise to increase the water temperature. Turn the control anti-clockwise to reduce the water temperature. A high setting will giv...

  • Page 12

    Operating the appliance greenstar heatslave 12/18 - 18/25 - 25/32 8 716 106 253c (11.07) us ing y o u r ap p l iance 10 operating the appliance pressure gauge: the pressure gauge indicates the boiler/heating system water pressure and has two pointers: red (external) pointer is set manually to indica...

  • Page 13

    Operating the appliance greenstar heatslave 12/18 - 18/25 - 25/32 8 716 106 253c (11.07) 11 us ing y o u r ap p l iance operating the appliance filling loop: sealed systems only a filling loop is a set of manually operated valves and a flexible pipe that allow water to be added to the system when th...

  • Page 14

    Operating the appliance greenstar heatslave 12/18 - 18/25 - 25/32 8 716 106 253c (11.07) 12 us ing y o u r ap p l iance operating the appliance fault conditions: 12/18 and 18/25 models the power on and lockout lights can indicate some basic fault conditions. (1) normal operation: light on mains powe...

  • Page 15

    Operating the appliance greenstar heatslave 12/18 - 18/25 - 25/32 8 716 106 253c (11.07) 13 us ing y o u r ap p l iance operating the appliance fault conditions: 25/32 model the power on and lockout lights can indicate some basic fault conditions” (1) normal operation: light on mains power supply to...

  • Page 16

    Tips on energy saving greenstar heatslave 12/18 - 18/25 - 25/32 8 716 106 253c (11.07) 14 ener g y sa vi ng tips on energy saving heating economically: the boiler is designed to provide a high level of comfort while keeping oil consumption and the resulting environmental effect as low as possible. T...

  • Page 17

    Greenstar heatslave 12/18 - 18/25 - 25/32 8 716 106 253c (11.07) 15 tips on energy saving room thermostats: reducing the setting of the room thermostat by 1°c can reduce fuel consumption by up to 10%. New control systems: upgrade your heating control system with the latest equipment available. The m...

  • Page 18

    Maintaining your appliance greenstar heatslave 12/18 - 18/25 - 25/32 8 716 106 253c (11.07) 16 mai nte nance maintaining your appliance your new appliance represents a long term investment in a reliable, high quality product. In order to realise its maximum working life and to ensure it continues to...

  • Page 19

    Fault finding problem cause remedy switch off appliance at master switch, wait a few seconds then switch on again check setting check programmer settings desired room temperature is not reached thermostatic radiator valve(s) set too low room thermostat set too increase room thermostat low setting te...

  • Page 20

    Fault or breakdown greenstar heatslave 12/18 - 18/25 - 25/32 8 716 106 253c (11.07) 18 mai nte nance appliance data label days (excluding weekends) for priority breakdown situations (no hot water and/or heating). Invoices for attendance and repair work carried out on this appliance by any third part...

  • Page 21

    Your guarantee greenstar heatslave 12/18 - 18/25 - 25/32 8 716 106 253c (11.07) 19 g u arante e your guarantee this appliance is guaranteed against faulty materials or workmanship for a period of 24 calendar months (60 months for the primary heat exchanger) from the date of installation subject to t...

  • Page 22

    Guarantee registration greenstar heatslave 12/18 - 18/25 - 25/32 8 716 106 253c (11.07) 20 g u arante e model serial no. (see identity label inside appliance casing) type / size date of installation installer details guarantee registration you should complete and return the postpaid guarantee regist...

  • Page 23

    Notes greenstar heatslave 12/18 - 18/25 - 25/32 8 716 106 253c (11.07) 19 notes no te s.

  • Page 24: Engineer:-

    User instructions & customer care guide excellence comes as standard worcester, bosch group cotswold way, warndon, worcester wr4 9sw. Tel. 01905 754624 fax. 01905 754619 www.Worcester-bosch.Co.Uk worcester, bosch group is a trading name of bbt thermotechnology uk ltd. 8 716 106 253c (11.07) contact ...