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Worldline YOMANI Product Manual

Manual is about: colourful innovation

Summary of YOMANI

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    Product manual an atos company •••••• yomani colourful innovation product picture – 4.014 x 3.596.

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    Yomani product manual legal disclaimer and copyrights the information in this document is subject to change without notice and shall not be construed as a commitment by atos worldline s.A./n.V. (“worldline”) the content of this document, including but not limited to trademarks, designs, logos, text,...

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    Public i pmanual_ymntoc.Fm document release 2.1 last updated 8/11/13 yomani product manual contents introduction ............................................................................................................ 1 variants ......................................................................

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    Yomani product manual ii public last updated 8/11/13 document release 2.1 pmanual_ymntoc.Fm contactless reader specifications............................................................... 22 secure transactions with the contactless reader ........................................ 23 operating the co...

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    Public iii pmanual_ymntoc.Fm document release 2.1 last updated 8/11/13 yomani product manual customisation – contactless reader ................................................................. 46 customisation – printer and merchant unit ...................................................... 46 mai...

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    Yomani product manual iv – empty for double-sided printing – pmanual_ymntoc.Fm.

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    Yomani product manual v public last updated 8/11/13 document release 2.1 pmanual_ymnlof.Fm figures figure 1. Usb device (usb b) socket and connector .............................................. 2 figure 2. Usb host (usb a) socket and connector ................................................. 2 fi...

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    Yomani product manual vi – empty for double-sided printing – pmanual_ymnlof.Fm.

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    Public 1 pm_ymn_introduction.Fm document release 2.1 last updated 8/11/13 yomani product manual 1. Introduction the yomani is a fully-equipped countertop terminal, specially designed for attended use in all retail environments. Major features of the yomani range include: • all types of cards are acc...

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    Yomani product manual 2 public last updated 8/11/13 document release 2.1 pm_ymn_introduction.Fm about this book this book contains information for anyone who wants to know the ins and outs of the yomani terminal. It covers the following main topics: • yomani key features and yomani accessories – det...

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    Public 5 pm_ymn_keyfeatures.Fm document release 2.1 last updated 8/11/13 yomani product manual 2. Yomani key features key features of the yomani range: • compact, lightweight design • large colour display • all types of cards are accepted: chip, magnetic-stripe and, optionally, contactless • integra...

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    Yomani product manual 6 public last updated 8/11/13 document release 2.1 pm_ymn_keyfeatures.Fm figure 4. Alphanumeric keypad the alphanumeric keypad consists of: • ten numeric keys • a menu key • decimal separator key • command keys stop, corr and ok this keypad layout complies with iso 9564-1, en13...

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    Public 7 pm_ymn_keyfeatures.Fm document release 2.1 last updated 8/11/13 yomani product manual display yomani has a large 2.8” tft colour display, with: • 320 x 240 pixel resolution (¼ vga) representing a view area 57.6 mm wide x 43.2 mm high • 16-bit colour mode, rgb (5, 6, 5) • bright white backli...

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    Yomani product manual 8 public last updated 8/11/13 document release 2.1 pm_ymn_keyfeatures.Fm figure 6. Card interfaces the characteristic design of the yomani terminal, with the fully integrated pin privacy shield, allows easy access to both card interfaces. Where to read each type of card is clea...

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    Public 9 pm_ymn_keyfeatures.Fm document release 2.1 last updated 8/11/13 yomani product manual figure 7. Card pictograms on the display pin privacy shield to protect cardholders against shoulder surfing while they are entering their pin code, the yomani has a stylish privacy shield integrated in the...

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    Yomani product manual 10 public last updated 8/11/13 document release 2.1 pm_ymn_keyfeatures.Fm figure 9. Removing cover to see sam slots for information on installing sams, see “installing sam card(s) – optional” in the yomani owners’ manual. Communication interfaces – yomani ml the yomani ml model...

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    Public 11 pm_ymn_keyfeatures.Fm document release 2.1 last updated 8/11/13 yomani product manual usb device in line with the single-wire concept, the usb device connection can be used for data communications with an electronic cash register (ecr) or a pc. Using an awg20-28 cable, this connection prov...

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    Yomani product manual 12 public last updated 8/11/13 document release 2.1 pm_ymn_keyfeatures.Fm • fast interface for development purposes and remote software download rs-232 serial the serial interface provides an alternative way of connecting the yomani terminal to epos equipment or a pc. It can al...

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    Public 13 pm_ymn_keyfeatures.Fm document release 2.1 last updated 8/11/13 yomani product manual additional communication interfaces – yomani xr in addition to the standard interfaces, the xr configuration offers a usb host socket (usb a) and can be fitted with one of a range of optional communicatio...

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    Yomani product manual 14 public last updated 8/11/13 document release 2.1 pm_ymn_keyfeatures.Fm power supply – yomani ml in the ml configuration, the yomani is powered via the usb b (device) socket, with a usb cable connected to epos equipment, pc or power adaptor. Note the following requirements: a...

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    Public 15 pm_ymn_keyfeatures.Fm document release 2.1 last updated 8/11/13 yomani product manual power supply – yomani xr in the xr configuration, the yomani is normally powered from a mains adapter connected to the power input socket. Note: the optional contactless reader has no impact on power supp...

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    Yomani product manual 16 public last updated 8/11/13 document release 2.1 pm_ymn_keyfeatures.Fm reset button if the yomani terminal locks up for any reason, you can reset it by pushing the reset button at the back of the terminal. Push the button very firmly with a pencil or some other pointed objec...

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    Public 17 pm_ymn_keyfeatures.Fm document release 2.1 last updated 8/11/13 yomani product manual housing colour yomani has a two-colour housing: a white outer case and an anthracite grey inner case. (colours based on natural colour system codes 1000-n and 8500-n) other housing colours may be possible...

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    Yomani product manual 18 public last updated 8/11/13 document release 2.1 pm_ymn_keyfeatures.Fm worldline system-on-chip the yomani ml and xr models, in line with the yoximo and yoneo terminals, use the high-tech samoa ii “system-on-chip”, designed by worldline. A single chip provides all essential ...

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    Public 19 pm_ymn_security.Fm document release 2.1 last updated 8/11/13 yomani product manual 3. Security security features are integrated at all levels of the yomani design, from the external housing to the “system-on-chip” at the heart of the terminal. Terminal design the most tangible security fea...

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    Yomani product manual 20 public last updated 8/11/13 document release 2.1 pm_ymn_security.Fm security standard compliance the security-related functions comply with the following standards: • iso 9564 (pin management and security) • iso 11568 (key management – retail) • ansi x9.24 (financial service...

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    Public 21 pm_ymn_accessories.Fm document release 2.1 last updated 8/11/13 yomani product manual 4. Accessories accessories for the yomani terminal include: • contactless reader • merchant unit • fixation plate • swivel • usb cable – usb device to powered usb • printer (xr only) • communications inte...

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    Yomani product manual 22 public last updated 8/11/13 document release 2.1 pm_ymn_accessories.Fm the contactless reader can either be factory-mounted or fitted by qualified personnel at a later stage. The contactless reader for yomani ml/xr cannot be used on earlier yomani models, because of changes ...

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    Yomani product manual 23 public last updated 8/11/13 document release 2.1 pm_ymn_accessories.Fm secure transactions with the contactless reader the reader is truly secure, as it communicates directly with the mp1 security processor of the terminal. With mp1 having full control over the communication...

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    Yomani product manual 24 public last updated 8/11/13 document release 2.1 pm_ymn_accessories.Fm adding a merchant unit can, for example, save the merchant from having to turn the terminal round to enter the amount the cardholder has to pay. The merchant unit is visually quite different from the term...

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    Yomani product manual 25 public last updated 8/11/13 document release 2.1 pm_ymn_accessories.Fm • 3 programmable function keys (soft keys) for navigation, selection and specific functions a numeric and an alpha-numeric keypad layout are available. Alternative keypad layouts may be possible, dependin...

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    Yomani product manual 26 public last updated 8/11/13 document release 2.1 pm_ymn_accessories.Fm merchant unit power supply the yomani merchant unit is always powered by a mains adaptor (for indoor use). The 2 m mains cable between the adaptor and the mains socket has a country-specific plug. The pow...

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    Yomani product manual 27 public last updated 8/11/13 document release 2.1 pm_ymn_accessories.Fm fixation plate to attach the yomani terminal to the counter, a fixation plate is available. First the fixation plate is screwed to the counter, or connected in a non-damaging way, using options such as do...

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    Yomani product manual 28 public last updated 8/11/13 document release 2.1 pm_ymn_accessories.Fm printer – yomani xr a fast thermal graphic printer can be attached to the rear of the terminal at any time. For a detailed description, please refer to the yomani ml/xr service manual. The printer has the...

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    Public 29 pm_ymn_accessories.Fm document release 2.1 last updated 8/11/13 yomani product manual • v.42/mnp4 and v.42b/mnp5 error correction and data compression, v.44 data compression • tone and pulse dialling • communication speed up to 57,600 bps, helpful for remote software downloads • rj11 conne...

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    Yomani product manual 30 public last updated 8/11/13 document release 2.1 pm_ymn_accessories.Fm 2g interface board the yomani xr with a 2g interface board offers increased mobility. • gsm transactions exchange data directly with the transaction host, using the gsm network • gprs transactions exchang...

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    Public 31 pm_ymn_accessories.Fm document release 2.1 last updated 8/11/13 yomani product manual usb cable – usb device to powered usb (12v – teal blue) the powered usb cable is an option for a secure connection, where the plug clips firmly into the usb power socket – 12v (teal blue) – on the epos eq...

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    Yomani product manual 32 – empty for double-sided printing – pm_ymn_accessories.Fm.

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    Public 33 pm_ymn_logistics.Fm document release 2.1 last updated 8/11/13 yomani product manual 5. Logistics information this chapter provides: • samples of rating plates and other labels for the yomani terminal, accessories and packaging • information on product packaging product labels examples of p...

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    Yomani product manual 34 public last updated 8/11/13 document release 2.1 pm_ymn_logistics.Fm terminal mac address/hardware figure 28. Terminal mac address label mac address the mac address (code128a barcode only) is a unique, six-digit hexadecimal number for identifying equipment in a network. It i...

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    Public 35 pm_ymn_logistics.Fm document release 2.1 last updated 8/11/13 yomani product manual terminal package figure 29. Terminal package label commercial name the commercial name identifies both the article and any customer-specific configuration. For example yomani se for a yomani terminal with s...

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    Yomani product manual 36 public last updated 8/11/13 document release 2.1 pm_ymn_logistics.Fm mac address the mac address (code128a barcode only) is a unique, six-digit hexadecimal number for identifying equipment in a network. It is displayed in six groups of two hexadecimal digits, for example 00 ...

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    Public 37 pm_ymn_logistics.Fm document release 2.1 last updated 8/11/13 yomani product manual xr printer rating plate figure 31. Printer rating plate article number in the example, 3034020001 the article number (code128a barcode and human-readable text) identifies the specific printer hardware and c...

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    Yomani product manual 38 public last updated 8/11/13 document release 2.1 pm_ymn_logistics.Fm the article number (code128a barcode and human-readable text) identifies the specific merchant unit hardware and customisations such as housing colour or keypad layout. Serial number in the example, aaa0002...

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    Public 39 pm_ymn_logistics.Fm document release 2.1 last updated 8/11/13 yomani product manual the four-digit code after the serial number is the production date in the format yyww – in the example, week 49 of 2012 software since no software is loaded in the merchant unit, sw: none is marked serial n...

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    Yomani product manual 40 public last updated 8/11/13 document release 2.1 pm_ymn_logistics.Fm table 1 product packaging – single items equipment w * l * h mm weight g ml, xr without printer 158 x 240 x 140 815 + nfc 861 xr with printer 158 x 294 x 140 955 + nfc 1001.

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    Public 41 pm_ymn_logistics.Fm document release 2.1 last updated 8/11/13 yomani product manual palleting – individual terminal the palleting information is for a euro pallet with a pile-up height between 1600 and 1800 mm. Multi-terminal packages note: the multiple-item packages contain terminals only...

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    Yomani product manual 42 public last updated 8/11/13 document release 2.1 pm_ymn_logistics.Fm palleting – multi-terminal packages the palleting information is for a euro pallet with a pile-up height between 1600 and 1800 mm. Product packaging – merchant unit yomani accessories and spare parts all yo...

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    Public 43 pm_ymn_installation.Fm document release 2.1 last updated 8/11/13 yomani product manual 6. Installing the terminal finding a proper location is an important aspect of installing the yomani terminal. Observe the guidelines listed in the sections below in order to establish a location that is...

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    Yomani product manual 44 public last updated 8/11/13 document release 2.1 pm_ymn_installation.Fm figure 34. Guiding the cables (right: through optional swivel) physical surroundings yomani has been designed for use: • on a flat and stable surface • at an operating temperature between 0° c and 50° c ...

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    Public 45 pm_ymn_installation.Fm document release 2.1 last updated 8/11/13 yomani product manual security make sure that the cardholders have the necessary privacy when entering their pin code. This means locating the yomani terminal outside the field of vision of cameras, mirrors and so on. Yomani ...

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    Yomani product manual 46 public last updated 8/11/13 document release 2.1 pm_ymn_installation.Fm customisation – contactless reader there are no restrictions on sticker or painting on the contactless reader, as long as: • the landing-zone icon and leds must always be clearly visible • payment scheme...

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    Public 47 pm_ymn_maintenance.Fm document release 2.1 last updated 8/11/13 yomani product manual 7. Maintaining yomani terminals this section covers: – cleaning the equipment – cleaning the card interfaces cleaning the equipment for optimal functioning, the yomani terminal – and any accessories such ...

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    Yomani product manual 48 public last updated 8/11/13 document release 2.1 pm_ymn_maintenance.Fm cleaning the card interfaces clean the card interfaces every two weeks, using a cleaning card. • chip-card reader: insert and remove the white cleaning card several times, always with the same side of the...

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    Public 49 pm_ymn_approvals.Fm document release 2.1 last updated 8/11/13 yomani product manual 8. Approvals the yomani terminal and all yomani accessories have been designed and manufactured with care for our environment. They comply with relevant european directives both at manufacture and at end of...

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    Yomani product manual 50 public last updated 8/11/13 document release 2.1 pm_ymn_approvals.Fm approvals – accessories yomani accessories have been approved/certified in line with international standards including the following. Contactless reader – emv 2.2 contactless communication protocol for all ...