X-FIRE 1200 Installation & User's Instructions - page 38
630140_1 XFIRE_1200_GB_Manual_R‐emotion
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WARRANTY TERMS & CONDITIONS:
This warranty does not affect your statutory rights.
Provided that the Product is installed as stated in the Installation Manual and the step by step warranty procedure has been
followed in accordance with Acquisitions written procedures, and the product has been operated and maintained in accordance
with these operating and maintenance instructions, then for the first period of twelve (12) months from the date of purchase
the cost of repairing or replacing any part of the Product that is deemed at fault will be the responsibility of the retailer or
Acquisitions Fireplaces Limited.
For the second period of twelve (12) months from the date of purchase replacement parts will be supplied free of charge except
for the cost of carriage.
Parts and Labour for the first twelve (12) months:
a)
Acquisitions, at its sole discretion, may modify, adjust, repair, or replace the faulty products. The warranty period on
parts and labour shall be for twelve (12) months from the date of purchase.
b)
Stone facias are made from natural materials which will include natural features such as vents, pinholes, minor fissures
and fossils or other markings. These are not regarded as faults and may not be claimed as such under warranty.
Parts Only for the second twelve (12) months:
a)
Acquisitions, at its sole discretion, will provide replacement parts to the Distributor, retailer or repair service. Faulty
parts MUST be returned. The parts only warranty period shall be for twelve (12) months and will commence twelve (12)
months after the acceptance date of the Products by the retailer.
General Terms and Exclusions:
1.
All repairs made within the Limited Warranty period shall be covered by this Limited Warranty for a period of three (3)
months from the date of completion of the repair, or for the remainder of the overall Limited Warranty period,
whichever is the longer.
2.
If the buyer or any other party modifies any part of the Product within the Limited Warranty period without the prior
written consent of Acquisitions then the Limited Warranty shall be void. Acquisitions may, at its sole discretion, decide
that the Limited Warranty is void in relation to any part of the product, which has been modified.
3.
Acquisitions must be notified of all claims under this Limited Warranty as soon as possible, but in any event not later
than two (2) weeks of the claimant becoming aware of the circumstance giving rise to the claims.
4.
No Acquisitions Distributor, retailer, employee or other third party is authorized to make any modification, extension,
or addition to this Limited Warranty, whether verbal or written.
5.
Acquisitions reserves the right to discontinue products or make substitutions, in such event, the buyer may receive a
substitute product or a cash refund at Acquisition’s sole discretion, if a replacement for the product covered by this
Limited Warranty is no longer available.
6.
Acquisitions is not responsible for damage arising from failure to follow instructions for the product’s installation,
maintenance and permitted and proper use. The Limited Warranty does not cover damage caused by use with non‐
Acquisitions products or damage caused by accident, abuse, misuse, weather, fire, flood, earthquake or other external
causes. Products where an Acquisitions serial number has been removed or defaced, cosmetic damage including, but
not limited to, scratches. Normal fair wear and tear are also not covered.
7.
This warranty does not cover installation of the fire into wet areas such as bathrooms or areas of very high humidity.