XCI Controls TrueTouch TSZ-2 Instruction Manual - page 22
WARRANTY
43
IMPORTANT NOTICE
42
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WHEN USING THIS THERMOSTAT WITH A GAS FURNACE A COMMON WIRE
(C) MUST BE CONNECTED.
When working without a common wire:
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A confirm in HEAT MODE the cooling does not switch on or B confirm in COOL MODE
the heat do es not switch on.
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If test A or B fail or the thermostat shuts down in either HEAT or COOL MODE then
it is necessary to connect a common wire, (C), alternatively it may be possible to
solve this issue by simply connecting the 250 ohm 10 watt resistor between C and
W (in the case of a cooling problem - see B) or between C and Y1 (in the case of a
heating problem - see A) at the HVAC equipment.
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When working without a common wire, A confirm that when there is a call for heat,
cooling does not also activate, and when there is a call for cool, heating does not also
activate.
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If using the configuration of Heat Pump and Furnace with no Common Wire confirm
that when Heat Pump and Furnace are working together (both stages are operating at
the same time) that the display does not go blank, if so you must use a Common Wire.
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This thermostat is equipped to run with two separated power transformers if required RC
and RH. Terminals RC and RH are internally connected together however you should wish
to use two transformers simply cut with a blade the copper trace on the printed circuit board
located between the C and Y2 screw terminals.
HARDWARE
XCI Controls, L.P. warrants the original end user (“Customer”) that thermostat products will be free
from defects in workmanship and materials, under normal use, for five (5) years from the original
purchase date.
EXCLUSIONS
This warranty excludes (1) physical damage to the surface of the product, including cracks or
scratches on the touch-screen or outside casing; (2) damage caused by misuse, neglect, improper
installation, unauthorized attempts to open, repair, or modify the product, or any other cause beyond
the range of intended use; (3) damage caused by accident, fire, power changes, other hazard, or Acts
of God; or (4) use of the product with any device if such device causes the problem.
EXCLUSIVE REMEDIES
Should a covered defect occur during the warranty period and Customer notifies XCI Controls, L.P.,
Customer’s sole and exclusive remedy will be, at XCI Controls, L.P.’s sole option and expense, to
repair or replace the product. Replacement products or parts may be new or reconditioned or a
comparable version of the defective item. XCI Controls, L.P. warrants any replaced product or part
for a period of ninety (90) days from shipment, or through the end of the original warranty, whichever
is longer.
OBTAINING WARRANTY SERVICE
Customer must contact and return product to a local XCI Controls, L.P. product dealer or installer
within the applicable warranty period to obtain warranty service. Dated proof of original purchase
will be required. XCI Controls, L.P. will not be responsible for Customer’s memory data contained in,
stored on, or integrated with any products returned to XCI Controls, L.P. for repair, whether under
warranty or not.
WARRANTY EXCLUSIVE
THE FORGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGE-
MENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED BY XCI Controls, L.P. AND ITS SUPPLIERS.
DISCLAIMER
NEITHER XCI Controls, L.P. NOR ITS SUPPLIERS SHALL BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FINANCIAL LOSS ARISING OUT OF OR
IN CONNECTION WITH THE SALE OR USE OF THIS PRODUCT, WHETHER BASED IN CONTRACT, TORT
(INCLUDING NEGLIGENCE) OR ANY OTHER THEORY, EVEN IF XCI Controls, L.P. HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES. XCI Controls, L.P.’S ENTIRE LIABILITY SHALL BE LIMITED
TO REPLACEMENT OR REPAIR OF THE PRODUCT.