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Xerox DocuPrint C3290 FS User Manual

Other manuals for DocuPrint C3290 FS: Features Setup Manual
Manual is about: Xerox Printers User Guide

Summary of DocuPrint C3290 FS

  • Page 1

    Docuprint c3290 fs user guide.

  • Page 2

    Adobe ® and postscript ® are trademarks of adobe systems incorporated in the united states and/or other countries. Apple ® , bonjour ® , colorsync ® , ethertalk ® , macintosh ® , and mac os ® are trademarks of apple computer, inc. In the united states and/or other countries. Pcl ® is a trademark of ...

  • Page 3: Preface

    Preface 1 preface thank you for purchasing the docuprint c3290 fs. This guide is intended for users who use the printer for the first time, and provides all the necessary operating information about the printer, copier, scanner, and facsimile functions. Please read this guide carefully before use to...

  • Page 4

    Contents preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 types of manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 5

    Contents displaying optional accessory configuration and paper tray settings . . . . . . . . . . . . . . . . . . . . . . . 2-38 more information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38 resources . . . . ....

  • Page 6

    Contents loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-64 loading paper in tray 1 (mpt) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-64 loa...

  • Page 7

    Contents scanning to a computer on a network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-118 setting up scanning to a computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-118 scanning to a computer ...

  • Page 8

    Contents solving fax problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-152 problems sending faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-153 probl...

  • Page 9

    Contents 11 maintenance cleaning the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-216 cleaning the document glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 10: Types Of Manuals

    Types of manuals 7 types of manuals setup guide provides step-by-step instructions on how to set up your printer. Quick reference guide provides information such as how to get ready to print, basic operating (printing/copying/scanning/faxing), instructions, and troubleshooting tips. Refer to the ‘us...

  • Page 11: Using This Guide

    Using this guide 8 using this guide organization this guide is organized into the following chapters.The summary of each chapter is as follows: 1 printer information describes the information you need to know to operate the printer safely, and printer specifications. 2 printer features describes the...

  • Page 12

    Using this guide 9 conventions 1. In this guide, personal computers and workstations are collectively called "computers". 2. The following terms are used throughout this guide: important : important information that must be read and followed. Note : additional information that merits emphasis. See a...

  • Page 13: Printer Information

    1-10 this chapter includes: ■ safety notes on page 1-11 ■ environment on page 1-21 ■ regulation on page 1-22 ■ printer specifications on page 1-24 printer information 1.

  • Page 14: Safety Notes

    Safety notes 1-11 safety notes read these safety notes carefully before using this product to make sure you operate the equipment safely. Your fuji xerox product and recommended supplies have been designed and tested to meet strict safety requirements. These include safety agency approval, and compl...

  • Page 15: Electrical Safety

    Safety notes 1-12 electrical safety this product shall be operated from the type of electrical supply indicated on the product’s data plate label. If you are not sure that your electrical supply meets the requirements, please consult your local power company for advice. Warning: this product must be...

  • Page 16

    Safety notes 1-13 before cleaning this product, ensure to switch off the product and also the switchboard(branch circuit). Access to a live machine interior can cause electric shocks. Do not unplug or replug the machine while it is switched on. Unplugging a live connector can deform the plug and cau...

  • Page 17: Machine Installation

    Safety notes 1-14 machine installation do not place this equipment where people might step on or trip over the power cord. Never locate the equipment; - near radiator or any other heat source - near volatile, flammable or combustible materials such as curtains - in a hot, humid, dusty or poorly vent...

  • Page 18

    Safety notes 1-15 do not obstruct the ventilation openings. The machine has ventilation opening. Poor ventilation may cause overheat inside the machine and can lead a fire. Always locate the equipment in an area that has adequate ventilation, and space for servicing. See installation instructions fo...

  • Page 19: Others

    Safety notes 1-16 do not incline the product more than 10 degrees. When the machine is installed, be sure to lock the caster stoppers. An unlocked machine may fall over or slide and cause injuries. Always locate the output unit inside the rack under the scanning unit. Others in order to use and main...

  • Page 20: Operational Safety

    Safety notes 1-17 operational safety any operator product maintenance procedures will be described in the customer documentation supplied with the product. Do not carry out any maintenance procedures on this product which are not described in the customer documentation. This equipment has been desig...

  • Page 21

    Safety notes 1-18 with specific regard to laser safety, the equipment complies with performance standards for laser products set by government, national and international agencies as a class 1 laser product. It does not emit hazardous light, as the beam is totally enclosed during all phases of custo...

  • Page 22: Consumable

    Safety notes 1-19 consumable store all consumables in accordance with the instructions given on the package or container. Do not use a vacuum cleaner for cleaning the spilled toner. Use a broom or a soaked cloth to clean any spills. Vacuumed toner inside the cleaner can ignite or explode by an elect...

  • Page 23: Warning and Caution Labels

    Safety notes 1-20 warning and caution labels be sure to follow the warning and caution labels placed on the machine. Do not touch areas with labels indicating high voltage or temperature. This can cause an electric shock or burn..

  • Page 24: Environment

    Environment 1-21 environment • international energy star program objective of the international energy star program to protect the global environment and conserve energy resources, the international energy star program encourages the following product features. This product was confirmed to satisfy ...

  • Page 25: Regulation

    Regulation 1-22 regulation radio frequency emissions (class b) this equipment has been tested and found to comply with the limits for a class b digital device, pursuant to the international standard for electromagnetic interference (cispr publ. 22) and radio communication act 1992 in australia/new z...

  • Page 26

    Illegal copies and printouts 1-23 illegal copies and printouts copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country. • cu...

  • Page 27: Printer Specifications

    Printer specifications 1-24 printer specifications physical specifications ■ width: 460 mm ■ depth: 520 mm ■ height: 730 mm ■ weight: 41 kg including consumable environmental specifications 10°c to 32°c and a relative humidity range of 15 percent to 85 percent. Humidity should be 85 percent or below...

  • Page 28: Electrical Specifications

    Printer specifications 1-25 electrical specifications electrical specifications ■ 110-127 v~, 50/60 hz, 9 a ■ 220-240 v~, 50/60 hz, 4.5 a power consumption ■ ac 110 v: ■ power saver mode 1 (printer): 35 w or less ■ power saver mode 2 (system): 17 w or less ■ standby: less than 90 w or less (fuser on...

  • Page 29: Performance Specifications

    Printer specifications 1-26 performance specifications resolution maximum resolution: 600 × 600 dpi print speed (letter/ a4) copy speed ■ color: 20 cpm ■ black & white: 31 cpm controller specifications processor speed 400 mhz processor memory ■ printer: 256 mb ■ copy/scan/fax: 128 mb expandable to c...

  • Page 30: Printer Features

    2-27 this chapter includes: ■ main components and their functions on page 2-28 ■ printer configurations on page 2-31 ■ control panel on page 2-32 ■ power saver modes on page 2-36 ■ checking status of print data on page 2-37 ■ displaying optional accessory configuration and paper tray settings on pag...

  • Page 31: Front View

    Main components and their functions 2-28 main components and their functions this section includes: ■ front view on page 2-28 ■ rear view on page 2-29 ■ internal view on page 2-30 ■ scanner on page 2-30 front view 1. Front door a 2. Control panel 3. Output tray 4. Power switch 5. Button a for openin...

  • Page 32: Rear View

    Main components and their functions 2-29 rear view 1. Power cord connector 2. Usb port 3. Parallel port 4. Telephone line out 5. Fax line in 6. Optional memory slot 7. Multi-protocol network card 8. Network connector 6180mfp-003 1 3 2 4 5 8 6 7.

  • Page 33: Internal View

    Main components and their functions 2-30 internal view scanner 1. Fuser 2. Print cartridge 3. Transfer unit 4. Button a for opening the front door 1. Duplex unit 1. Automatic document feed cover 2. Document guides 3. Document feed tray 4. Document glass 5. Scan bar lock switch 6180mfp-005 1 2 3 4 61...

  • Page 34: Printer Configurations

    Printer configurations 2-31 printer configurations options you can order additional memory, tray, and multi-protocol network card if these items are not standard on your printer. Memory the printer features one slot that accepts 256, 512, or 1024 mb of ddr2 dimms. Multi-protocol network card the mul...

  • Page 35: Control Panel

    Control panel 2-32 control panel this section includes: ■ control panel layout on page 2-32 ■ menu map on page 2-35 ■ information pages on page 2-35 control panel layout 1. One touch buttons provides access to the first 10 entries in the fax address book. For example, you can press the fax button, a...

  • Page 36

    Control panel 2-33 1. Press to use the copy , fax , e-mail , and scan menus on the display screen. 2. Color mode button press to switch between color and black and white modes for your copy, fax, and scan job. 3. Job in memory led when illuminated, it indicates that there is a fax job in the printer...

  • Page 37

    Control panel 2-34 1. Wake up button this light is on in power saver mode. Push the button to exit power saver mode. 2. Clear all button press once to return to the default main menu. All job settings are reset to default. 3. Stop button cancels the current print job. 4. Start button press to start ...

  • Page 38: Information Pages

    Control panel 2-35 information pages your printer comes with a set of information pages to help you obtain the best results from your printer. Access these pages from the control panel. Print the menu map to see where these information pages are located in the control panel menu structure. Menu map ...

  • Page 39: Power Saver Modes

    Power saver modes 2-36 power saver modes power saver mode 1 (printer) the printer is equipped with power saver mode 1 to reduce power consumption when it is left idle. When no print data is received for 5 minutes (default), the printer will enter power saver mode 1. The time range that can be specif...

  • Page 40

    Checking status of print data 2-37 checking status of print data checking status in windows printer information and status are displayed on the status window. Double-click the simplemonitor printer icon on the taskbar at the bottom right of the screen. From the displayed window, check the column sta...

  • Page 41: Tray Settings

    Displaying optional accessory configuration and paper tray settings 2-38 displaying optional accessory configuration and paper tray settings print the configuration page to view the current information about your printer: 1. On the control panel, press the system button, select information pages , a...

  • Page 42: Printer Management

    3-39 this chapter includes: ■ print and scan drivers on page 3-40 ■ centreware internet services on page 3-40 ■ address book editor on page 3-41 ■ express scan manager on page 3-41 ■ simplemonitor software on page 3-41 printer management software 3.

  • Page 43: Print And Scan Drivers

    Print and scan drivers 3-40 print and scan drivers to access all of your printer’s features, install the print and scan drivers from the software and documentation cd-rom. ■ print drivers enable your computer and printer to communicate and provide access to your printer features. ■ scan drivers enab...

  • Page 44: Address Book Editor

    Address book editor 3-41 address book editor the address book editor provides a convenient interface for modifying the printers address book entries. With it you can create: ■ fax entries ■ email entries ■ server entries when you start the software, if the printer is connected via usb, the address b...

  • Page 45: Network Basics

    4-42 this chapter includes: ■ overview of network setup and configuration on page 4-43 ■ choosing a connection method on page 4-44 ■ configuring the network address on page 4-47 ■ installing the printer drivers on page 4-51 this chapter provides basic information about setting up and connecting to y...

  • Page 46

    Overview of network setup and configuration 4-43 overview of network setup and configuration to set up and configure the network: 1. Connect the printer to the network using the recommended hardware and cables. 2. Turn on the printer and the computer. 3. Print the configuration page and keep it for ...

  • Page 47: Choosing A Connection Method

    Choosing a connection method 4-44 choosing a connection method connect the printer via ethernet, usb, or parallel. A usb or a parallel connection is a direct connection and is not used for networking. An ethernet connection is used for networking. Hardware and cabling requirements vary for the diffe...

  • Page 48: Connecting Via Usb

    Choosing a connection method 4-45 network connection depending on your particular setup, the following hardware and cabling is required for ethernet. ■ if you are connecting to one computer, an ethernet rj-45 crossover cable is required. ■ if you are connecting to one or more computers with an ether...

  • Page 49: Connecting Via Parallel

    Choosing a connection method 4-46 connecting via parallel a parallel cable connection can also be used for connecting to one computer. This type of connection provides the slowest data speeds. Parallel connection requires a standard-to-high density parallel printer cable, (36-pin high-density 1284-c...

  • Page 50: Tcp/ip And Ip Addresses

    Configuring the network address 4-47 configuring the network address this section includes: ■ tcp/ip and ip addresses on page 4-47 ■ automatically setting the printer’s ip address on page 4-47 ■ dynamic methods of setting the printer’s ip address on page 4-47 ■ manually setting the printer’s ip addr...

  • Page 51

    Configuring the network address 4-48 you can turn on/off both protocols using the control panel, or use centreware is to turn on/off dhcp. Note: you can print a report that includes the printer’s ip address. On the control panel, press the system button, select information pages , press the ok butto...

  • Page 52

    Configuring the network address 4-49 manually setting the printer’s ip address note: verify that your computer has a properly configured ip address for your network. Contact your network administrator for more information. If you are on a network without a dhcp server, or in an environment where the...

  • Page 53

    Configuring the network address 4-50 changing or modifying the ip address using centreware is centreware is provides a simple interface that enables you to manage, configure, and monitor networked printers from your desktop using an embedded web server. For complete information about centreware is, ...

  • Page 54: Available Drivers

    Installing the printer drivers 4-51 installing the printer drivers this section includes: ■ available drivers on page 4-51 ■ windows 2000 or later on page 4-52 ■ macintosh os x, version 10.2 and higher on page 4-52 available drivers to access special printing options, use a xerox printer driver. Xer...

  • Page 55: Windows 2000 Or Later

    Installing the printer drivers 4-52 windows 2000 or later to install the printer driver from the software and documentation cd-rom: 1. Insert the cd-rom into the computer’s cd-rom drive. If the installer does not launch, do the following: a. Click start, and then click run. B. In the run window, typ...

  • Page 56

    Installing the printer drivers 4-53 usb connection to install the printer driver from the software and documentation cd-rom: 1. Insert the cd-rom into the cd-rom drive. ■ open the print center utility for mac os x, version 10.2.X. ■ open the printer setup utility for mac os x, version 10.3.X. Note: ...

  • Page 57

    Installing the printer drivers 4-54 2. Open the printer setup utility. Note: to locate utilities on the macintosh hard drive, open the applications folder, and then open the utilities folder. 3. Click the add button. 4. Select the default browser in the printer browser. 5. Select the bonjour printer...

  • Page 58

    Installing the printer drivers 4-55 6. Enter the printer’s ip address in the address field. 7. Click the add button. The printer is added to the list..

  • Page 59: Printing Basics

    5-56 this chapter includes: ■ supported paper and media on page 5-57 ■ about paper on page 5-61 ■ setting paper types and sizes on page 5-63 ■ loading paper on page 5-64 ■ selecting printing options on page 5-70 ■ printing on both sides of the paper on page 5-76 ■ printing on specialty media on page...

  • Page 60: Supported Paper And Media

    Supported paper and media 5-57 supported paper and media this section includes: ■ paper usage guidelines on page 5-58 ■ automatic document feeder guidelines on page 5-59 ■ paper that can damage your printer on page 5-60 ■ paper storage guidelines on page 5-60 using paper that is not appropriate for ...

  • Page 61: Paper Usage Guidelines

    Supported paper and media 5-58 paper usage guidelines the printer trays accommodate most sizes and types of paper, transparencies, or other specialty media. Follow these guidelines when loading paper and media in the trays: ■ envelopes and transparencies can be printed from tray 1 (mpt) only. ■ fan ...

  • Page 62

    Supported paper and media 5-59 automatic document feeder guidelines the document feeder accommodates the following original sizes: ■ width: 148 mm – 216 mm ■ length: 210 mm – 355.6 mm the weight range includes 65 – 120 g/m 2 . Follow these guidelines when loading originals into the document feeder: ...

  • Page 63: Paper Storage Guidelines

    Supported paper and media 5-60 paper that can damage your printer your printer is designed to use a variety of media types for print jobs. However, some media can cause poor output quality, increased paper jams, or damage to your printer. Unacceptable media includes: ■ rough or porous media ■ plasti...

  • Page 64: About Paper

    About paper 5-61 about paper using unsuitable paper may lead to paper jams, poor print quality, breakdown and damage to your printer. In order to use the features of this printer effectively, use the suggested paper that is recommended here. Usable paper the types of paper that can be used on this p...

  • Page 65

    About paper 5-62 for details on how to load envelopes, see printing envelopes on page 5-81. Printing on paper that has different settings from the paper size or paper type selected on the print driver, or loading paper into an unsuitable paper tray for printing, may lead to paper jams. To ensure tha...

  • Page 66: Setting Paper Trays

    Setting paper types and sizes 5-63 setting paper types and sizes setting paper trays when loading paper in tray 2 or the 550-sheet feeder with cabinet(optional), it is necessary to set the paper type on the control panel. When loading paper in tray 1 (mpt), set the paper size and type on the control...

  • Page 67: Loading Paper

    Loading paper 5-64 loading paper this section includes: ■ loading paper in tray 1 (mpt) on page 5-64 ■ loading paper in trays 2 and 3 on page 5-67 loading paper in tray 1 (mpt) use tray 1 (mpt) for a wide range of media including: ■ plain paper ■ card stock ■ labels ■ envelopes ■ transparencies ■ gl...

  • Page 68

    Loading paper 5-65 make sure of the following points to avoid any problems during printing: ■ do not load different types of paper at the same time. ■ use high quality paper for laser printers to print at high quality. See about paper on page 5-61. ■ do not remove or add paper to tray 1 (mpt) when p...

  • Page 69

    Loading paper 5-66 3. Insert all media facedown and top edge first into tray 1 (mpt). Note: do not force the paper. 4. Slide the width guides until they rest lightly against the edge of the paper stack. Note: be careful not to bend the paper. If tray 1 (mpt) is configured for driverspecified, config...

  • Page 70

    Loading paper 5-67 loading paper in trays 2 and 3 use trays 2 and 3 for a wide range of media including: ■ plain paper ■ thin card stock ■ thick card stock ■ glossy paper ■ thick glossy paper ■ labels see also: printing on specialty media on page 5-78 loading paper in trays 2 and 3 this section desc...

  • Page 71

    Loading paper 5-68 2. Slide the width guides to the edge of the tray. The width guides should be fully extended. Note: when loading paper that is 210 mm (a4) wide, such as letter-size or legal-size paper, set the tab on the side of the tray to the (a4) position. 3. Squeeze the green tab on the lengt...

  • Page 72

    Loading paper 5-69 5. Place the print media into the tray with the print side face-up. Note: do not exceed the maximum fill line in the tray. Overfilling the tray may cause paper jams. 6. Slide the width guides and length guide until they rest lightly against the edge of the print media stack. 7. In...

  • Page 73: Selecting Printing Options

    Selecting printing options 5-70 selecting printing options this section includes: ■ selecting printing preferences (windows) on page 5-70 ■ selecting options for an individual job (windows) on page 5-71 ■ selecting options for an individual job (macintosh) on page 5-73 selecting printing preferences...

  • Page 74

    Selecting printing options 5-71 selecting options for an individual job (windows) if you want to use special printing options for a particular job, change the driver settings before sending the job to the printer. For example, if you want to use photo print-quality mode for a particular graphic, sel...

  • Page 75

    Selecting printing options 5-72 see the following table for specific pcl printing options: note: if your driver does not display the options listed in the table above, see enabling options on page 10-204 for more information. Pcl printing options for windows operating systems operating system driver...

  • Page 76

    Selecting printing options 5-73 see the following table for specific postscript printing options: note: if your driver does not display the options listed in the table above, see enabling options on page 10-204 for more information. Selecting options for an individual job (macintosh) to select print...

  • Page 77

    Selecting printing options 5-74 see the following table for specific printing options: macintosh postscript driver settings operating system driver drop-down title printing options mac os x, version 10.4 copies & pages ■ copies ■ pages layout ■ pages per sheet ■ layout direction ■ border ■ 2-sided p...

  • Page 78

    Selecting printing options 5-75 mac os x, version 10.2 and 10.3 copies & pages ■ copies ■ pages layout ■ pages per sheet ■ layout direction ■ border ■ two-sided printing paper handling ■ reverse page order ■ print (all, odd, even) colorsync ■ color matching cover page ■ cover pages paper feed ■ pape...

  • Page 79

    Printing on both sides of the paper 5-76 printing on both sides of the paper this section includes: ■ automatic 2-sided printing guidelines on page 5-76 ■ binding edge options on page 5-77 ■ selecting 2-sided printing on page 5-77 automatic 2-sided printing guidelines a duplex unit is available as a...

  • Page 80: Binding Edge Options

    Printing on both sides of the paper 5-77 binding edge options when you use the printer driver to select 2-sided printing, also select the binding edge, which determines how the pages turn. The actual outcome depends on the orientation (portrait or landscape) of images on the page, as displayed in th...

  • Page 81: Printing On Specialty Media

    Printing on specialty media 5-78 printing on specialty media this section includes: ■ printing transparencies on page 5-78 ■ printing envelopes on page 5-81 ■ printing labels on page 5-84 ■ printing glossy paper on page 5-89 ■ printing custom size or long paper on page 5-94 printing transparencies t...

  • Page 82

    Printing on specialty media 5-79 loading transparencies note: transparencies with a white frame and full-color transparencies cannot be used. 1. After carefully fanning a small stack of transparencies, load them into tray 1 (mpt) with the side to be printed facing down. Load no more than 25 transpar...

  • Page 83

    Printing on specialty media 5-80 using the postscript driver to print on transparencies using the postscript print driver, display the paper/output tab. 1. From the file menu, select print. 2. Select this printer as the printer to be used and click preferences to display the properties dialog box. 3...

  • Page 84: Printing Envelopes

    Printing on specialty media 5-81 printing envelopes envelopes can be printed only from tray 1 (mpt). Guidelines ■ use only paper envelopes specified in the supported paper sizes and weights table. Successful envelope printing is highly dependent on the quality and construction of the envelopes. Use ...

  • Page 85

    Printing on specialty media 5-82 loading envelopes to load envelopes, insert the envelopes with the flaps closed and at the right side. The print side must be facing down. You can load envelopes up to the maximum fill line in the tray at one time. The following explains how to load envelopes in tray...

  • Page 86

    Printing on specialty media 5-83 printing on envelopes when mpt mode is set to panel specified, you need to set the paper type and size settings for the tray on the control panel in advance. See setting paper types and sizes on page 5-63. The way to display the printer properties dialog box differs ...

  • Page 87: Printing Labels

    Printing on specialty media 5-84 printing labels labels can be printed from all trays. To order paper, transparencies, or other specialty media, contact our customer support center or your dealers. See also: about paper on page 5-61 guidelines ■ do not use vinyl labels. ■ print only on one side of t...

  • Page 88

    Printing on specialty media 5-85 2. Open the paper guides. 3. Fan the labels to release sheets that are stuck together. 4. Insert the labels into tray 1 (mpt), and adjust the paper guides to fit the sheets. ■ place the side to be printed facedown with the top of the sheets entering first. ■ do not l...

  • Page 89

    Printing on specialty media 5-86 printing labels from trays 2 and 3 1. Pull the tray out of the printer. 2. If necessary, open the paper guides: ■ squeeze the tab on the length guide, and then slide it back. The guide clicks into place. ■ slide the side guides outward. 3. Fan the label sheets to rel...

  • Page 90

    Printing on specialty media 5-87 4. Insert the label sheets into the tray. Place the side to be printed faceup with the top of the page toward the front of the printer. Note: do not load the paper above the fill line indicated on the tray. Overloading the tray may cause jams. The following illustrat...

  • Page 91

    Printing on specialty media 5-88 6. Insert the tray into the tray slot, and push the tray completely into the printer. 7. On the control panel, select the paper type: a. Press the system button. B. Select tray settings , and then press the ok button. C. Select tray 2 or tray 3 , and then press the o...

  • Page 92: Printing Glossy Paper

    Printing on specialty media 5-89 printing glossy paper glossy paper can be printed from any tray. It can be printed on both sides. To order paper, transparencies, or other specialty media, contact our customer support center or your dealers. Guidelines ■ do not open sealed packages of glossy paper u...

  • Page 93

    Printing on specialty media 5-90 ■ place the side to be printed facedown. ■ do not load more than 25 sheets. 4. In the printer driver, select either glossy paper as the paper type or tray 1 (mpt) as the paper tray. 5. If the printer is set to panel specified, the control panel asks for media type an...

  • Page 94

    Printing on specialty media 5-91 ■ slide the side guides outward. 3. Fan the paper to release sheets that are stuck together. 6180mfp-010 6180mfp-009 6180mfp-011.

  • Page 95

    Printing on specialty media 5-92 4. Insert the paper into the tray. Note: do not load the paper above the fill line indicated on the tray. Overloading the tray may cause jams. The following illustration indicates the maximum fill line for transparencies, labels, and glossy paper. 5. If necessary, pr...

  • Page 96

    Printing on specialty media 5-93 6. Insert the tray into the tray slot, and push the tray completely into the printer. 7. On the control panel, select the glossy paper type: a. Press the system button. B. Select tray settings , and then press the ok button. C. Select tray 2 or tray 3 , and then pres...

  • Page 97: Defining Custom Paper Sizes

    Printing custom size or long paper 5-94 printing custom size or long paper this section explains how to print on custom size paper, such as long paper using the pcl print driver. Custom size paper can be loaded in each tray. The way to load custom size paper in the paper tray is the same as the one ...

  • Page 98

    Printing custom size or long paper 5-95 using the postscript driver on the postscript print driver, set the custom size in the custom paper size dialog box. This section explains the procedure using windows xp as an example. 1. From the start menu, select settings, click printers and faxes, and then...

  • Page 99

    Printing custom size or long paper 5-96 5. Specify the length of the short edge and long edge under setting for. You can specify the values either by entering them directly or using the up arrow and down arrow buttons. The length of the short edge cannot be longer than the long edge, even if it is w...

  • Page 100: About Secure Print

    Printing confidential document - secure print 5-97 printing confidential document - secure print about secure print secure print is a feature that allows you to assign a password to a print job from the computer, send it to the printer for temporarily storing, and start printing the data from the co...

  • Page 101

    Printing confidential document - secure print 5-98 7. If you want the printer to automatically name the document using the application's document name, in the retrieve document name field, select auto retrieve. 8. Click ok twice to accept the secure print settings and to send the job. 9. On the prin...

  • Page 102: About Proof Print

    Print after checking printing result - proof print 5-99 print after checking printing result - proof print about proof print proof print is a feature that allows you to store the print data of multiple copies in the memory, print out only the first set to check the print result and if satisfactory, ...

  • Page 103

    Print after checking printing result - proof print 5-100 printing from the control panel to print and delete data stored in the printer by proof print: 1. On the control panel, press the job status button to display the walk-up features menu. 2. Select walk-up features , and then press the ok button...

  • Page 104: Copying

    6-101 this chapter includes: ■ basic copying on page 6-102 ■ adjusting copying options on page 6-103 copying 6.

  • Page 105: Basic Copying

    Basic copying 6-102 basic copying use either the document glass or the document feeder to make copies. Load the originals to be copied and follow the steps below to make copies. To clear the settings from the previous job, press the clear all button once. 1. On the control panel, press the copy butt...

  • Page 106: Adjusting Copying Options

    Adjusting copying options 6-103 adjusting copying options this section includes: ■ basic settings on page 6-103 ■ image adjustments on page 6-106 ■ image placement adjustments on page 6-109 ■ output adjustments on page 6-112 basic settings you can change the following basic settings when making copi...

  • Page 107

    Adjusting copying options 6-104 selecting a tray to use for copies in some cases, you may want to make copies on letterhead, colored paper, or transparencies. After loading the special paper in a tray, select the tray to use for your copies. To select the tray for copying special paper: 1. On the co...

  • Page 108

    Adjusting copying options 6-105 specifying 2-sided copies 2-sided copies can be created when copying originals. Your printer must be configured with a duplex unit to create 2-sided copies. To make a 2-sided copy: 1. On the control panel, press the copy button. 2. Select 2-sided , and then press the ...

  • Page 109: Image Adjustments

    Adjusting copying options 6-106 image adjustments you can change the following image adjustment settings: ■ reducing or enlarging the image on page 6-106 ■ making the image lighter or darker on page 6-106 ■ adjusting the sharpness on page 6-107 ■ adjusting the color saturation on page 6-107 ■ settin...

  • Page 110

    Adjusting copying options 6-107 adjusting the sharpness to adjust the sharpness of the copied image: 1. On the control panel, press the copy button. 2. Select sharpness , and then press the ok button. 3. Select the sharpness setting (sharper, normal, or softer), and then press the ok button. Adjusti...

  • Page 111

    Adjusting copying options 6-108 setting auto exposure papers that are “less-white”, newsprint or ivory colored for example, can cause the printer to put toner on the page so that the printed output has a background that matches the original. The auto exposure setting removes the light or close to wh...

  • Page 112: Image Placement Adjustments

    Adjusting copying options 6-109 image placement adjustments you can change the following image placement adjustment settings: ■ printing multiple images on a sheet (n-up) on page 6-109 ■ printing posters on page 6-109 ■ repeating images on a sheet on page 6-109 ■ centering the image on page 6-110 ■ ...

  • Page 113

    Adjusting copying options 6-110 to have the image repeated on a sheet: 1. On the control panel, press the copy button. 2. Select repeat image , and then press the ok button. 3. Select on , and then press the ok button. The number of repeated images that appear on the copy is automatically determined...

  • Page 114

    Adjusting copying options 6-111 setting the copy margins you can set the copy margins and enable the margin settings for all copies, or you can enable them for individual copy jobs only. Setting the margins 1. On the control panel, press the system button. 2. Select default settings , and then press...

  • Page 115: Output Adjustments

    Adjusting copying options 6-112 output adjustments you can change the following output adjustment settings: ■ collating copies on page 6-112 ■ output quality on page 6-112 collating copies when you make several copies of a multi-page document, you can collate the output. For example, if you are maki...

  • Page 116: Scanning

    7-113 this chapter includes: ■ installing the scan driver on page 7-115 ■ loading documents for scanning on page 7-116 ■ scanning to a usb connected computer on page 7-117 ■ scanning to a computer on a network on page 7-118 ■ scanning to email on page 7-123 ■ scanning to a ftp server on page 7-125 ■...

  • Page 117: Scanning Overview

    Scanning overview 7-114 scanning overview you can connect your docuprint c3290 fs through ethernet, usb, or both at the same time. The available features for each connection type are shown in the following table. See also: printer management software on page 3-39 connection type available scanning f...

  • Page 118: Installing The Scan Driver

    Installing the scan driver 7-115 installing the scan driver if you plan to import scanned images directly into an application (such as photoshop or word), or scan images directly to your computer, you must install the scan driver. To install the scan driver from the software and documentation cd-rom...

  • Page 119

    Loading documents for scanning 7-116 loading documents for scanning position the original document to be scanned as shown below. Document feeder insert originals faceup with the top of the page entering the feeder first. Adjust the paper guides so they fit against the originals. Note: do not load or...

  • Page 120

    Scanning to a usb connected computer 7-117 scanning to a usb connected computer note: this procedure assumes you have express scan manager installed on your computer. For more information on express scan manager, see express scan manager on page 3-41. 1. On the control panel, click the scan button. ...

  • Page 121

    Scanning to a computer on a network 7-118 scanning to a computer on a network this section includes: ■ setting up scanning to a computer on page 7-118 ■ scanning to a computer on a network on page 7-122 note: these same procedures can be used to scan to a folder on a network drive. Setting up scanni...

  • Page 122

    Scanning to a computer on a network 7-119 creating a shared folder on a macintosh to share a folder: 1. Open system preferences. 2. Click the sharing icon. 3. Enable windows sharing. 4. Click the enable accounts button, and then enable your account. 5. Follow the onscreen prompts for entering your p...

  • Page 123

    Scanning to a computer on a network 7-120 g. Windows: the server path field is used to specify subfolders of your shared folder. For instance, say that you have a shared scans folder that has a colorscans subfolder. To place scans in the subfolder, set the server path field to \colorscans. Macintosh...

  • Page 124

    Scanning to a computer on a network 7-121 for macintosh: 1. Open the applications folder, and then select fuji xerox/docuprint c3290 fs/address book editor. 2. In the left-hand pane of the address book editor, double-click the server icon, and then select new. The server address dialog box opens. 3....

  • Page 125

    Scanning to a computer on a network 7-122 scanning to a computer on a network if you haven’t created a shared folder and an address for the printer to use, see setting up scanning to a computer on page 7-118. To scan to a computer on a network: 1. On the control panel, click the scan button. 2. Use ...

  • Page 126: Scanning To Email

    Scanning to email 7-123 scanning to email this section includes: ■ setting up the smtp server on page 7-123 ■ using centreware is to create an address on page 7-123 ■ scanning to email on page 7-124 setting up the smtp server to use the scan to email feature you first need to set up your smtp server...

  • Page 127: Scanning to Email

    Scanning to email 7-124 scanning to email to scan to email: 1. On the printer’s control panel, click the e-mail button. 2. Select email to , and then press the ok button. 3. Choose the method for selecting the recipient: ■ to manually enter the email address, select e-mail address , and then press t...

  • Page 128: Scanning To A Ftp Server

    Scanning to a ftp server 7-125 scanning to a ftp server the printer can scan an image, and then send it to an ftp server using ftp. Creating an address for the scanner before scanning, you must create an address for your printer to scan to. There are two ways to create the address: ■ using centrewar...

  • Page 129: Scanning to A Ftp Server

    Scanning to a ftp server 7-126 using the address book editor to create an address note: to use the address book editor, your computer must be connected to the printer with a usb cable. 1. Windows: on the start menu, select programs > fuji xerox > docuprint c3290 fs > address book editor. Macintosh: ...

  • Page 130

    Scanning images into an application 7-127 scanning images into an application you can import images directly from the scanner into windows or macintosh applications on your computer. Note: the printer must be connected to the computer with a usb cable. Scanning an image into a windows application (t...

  • Page 131

    Scanning images into an application 7-128 using the wia image manager in a windows application you can scan and import images into an application using the wia image manager on windows xp and windows server 2003. Note: the printer must be connected to the computer with a usb cable. To import scanned...

  • Page 132

    Scanning images into an application 7-129 scanning an image into a macintosh os x application note: the printer must be connected to the computer with a usb cable. To import images into an application: 1. Open the file you want to place the image in. 2. Select the application’s menu item to acquire ...

  • Page 133: Adjusting Scanning Options

    Adjusting scanning options 7-130 adjusting scanning options this section includes: ■ adjusting the default scan settings on page 7-130 ■ changing the scan settings for an individual job on page 7-133 adjusting the default scan settings this section includes: ■ setting the color mode on page 7-130 ■ ...

  • Page 134

    Adjusting scanning options 7-131 setting the scan resolution you may want to change the scan resolution depending on the way you plan to use the scanned image. Scan resolution affects both the size and image quality of the scanned image file. The higher the scan resolution, the larger the file size....

  • Page 135

    Adjusting scanning options 7-132 setting the original size to specify the size of the original: 1. Press the system button. 2. Select default settings , and then press the ok button. 3. Select scan defaults , and then press the ok button. 4. Select document size , and then press the ok button. 5. Se...

  • Page 136

    Adjusting scanning options 7-133 changing the scan settings for an individual job to temporarily change a scan setting when emailing the scanned image: 1. Press the e-mail button. 2. Press the down arrow or the up arrow button to scroll through the menu of settings. 3. Change the selected setting, a...

  • Page 137: Faxing

    8-134 this chapter includes: ■ fax setup on page 8-135 ■ basic faxing on page 8-137 ■ using the address book when faxing on page 8-139 ■ selecting fax options for single jobs on page 8-144 ■ fax configuration on page 8-147 ■ managing fax functions on page 8-148 ■ solving fax problems on page 8-152 s...

  • Page 138: Fax Setup

    Fax setup 8-135 fax setup before faxing, you need only to ensure that the telephone line is plugged in, and set a country code and telephone number for the printer. To prepare the printer for faxing: 1. If necessary, plug the telephone line from the wall into the fax connector on the rear panel of t...

  • Page 139

    Fax setup 8-136 2. On the printer’s control panel, press the system button, and then select admin menu , fax settings , country , and then press the ok button. 3. Press the up arrow or down arrow button to select the country you are in, and then press the ok button. 4. Select yes when asked to resta...

  • Page 140: Basic Faxing

    Basic faxing 8-137 basic faxing this section includes: ■ sending a fax from the printer on page 8-137 ■ sending a fax from your computer on page 8-138 note: before faxing you must set the country code and fax number for the printer. See fax setup on page 8-135. Sending a fax from the printer to quic...

  • Page 141

    Basic faxing 8-138 sending a fax from your computer you can send a fax to the printer from an application on your windows computer. To use the lan fax function you need to have the pcl driver installed. To send a fax from a windows 2000, windows xp, windows server 2003, or windows vista application:...

  • Page 142: Faxing To An Individual

    Using the address book when faxing 8-139 using the address book when faxing you can create and save fax information for individuals or groups to whom you often send faxes. This saves time so that you can quickly select saved names and numbers without having to re-enter them each time you want to sen...

  • Page 143

    Using the address book when faxing 8-140 using the address book editor to add an individual note: to use the address book editor, your computer must be connected to the printer with a usb cable. 1. Windows: on the start menu, select programs > fuji xerox > docuprint c3290 fs > address book editor, a...

  • Page 144: Faxing To A Group

    Using the address book when faxing 8-141 5. Press the ok button after selecting the recipients. 6. Press the start button. The printer starts the fax job. Note: to stop a fax from sending, press the stop button. Faxing to a group set up and save group names to easily access them when you want to sen...

  • Page 145

    Using the address book when faxing 8-142 using address book editor to create a group to create a fax group with the address book editor: 1. Windows: on the start menu, select programs > fuji xerox > docuprint c3290 fs > address book editor, and then click ok. Macintosh: open the applications folder,...

  • Page 146

    Using the address book when faxing 8-143 6. Select the check box of individuals that you want to be in the group. Deselect the check box of individuals you want removed from the group. Note: use the directory list to links at the bottom of the screen to see additional fax address book entries. 7. Cl...

  • Page 147: Setting The Fax Resolution

    Selecting fax options for single jobs 8-144 selecting fax options for single jobs this section includes: ■ setting the fax resolution on page 8-144 ■ selecting the original type on page 8-144 ■ making the image lighter or darker on page 8-145 ■ delay sending a fax on page 8-145 ■ enabling color fax ...

  • Page 148: Delay Sending A Fax

    Selecting fax options for single jobs 8-145 making the image lighter or darker to lighten or darken an image when it is faxed: 1. On the control panel, press the fax button. 2. Select lighten/darken , and then press the ok button. 3. Press the forward arrow or back arrow to lighten or darken the fax...

  • Page 149

    Selecting fax options for single jobs 8-146 6. Press the ok button. Note: changing the color fax setting requires that the printer be turned off and then on again. When faxing, press the color mode button to switch between black and white mode and color mode. Note: the factory default for color fax ...

  • Page 150: Fax Configuration

    Changing the default fax job settings 8-147 changing the default fax job settings to change the default fax settings: 1. Press the system button. 2. Select default settings , and then press the ok button. 3. Select fax defaults , and then press the ok button. 4. Press the up arrow or down arrow butt...

  • Page 151: Managing Fax Functions

    Managing fax functions 8-148 managing fax functions this section includes: ■ printing transmission reports on page 8-148 ■ enabling or disabling secure faxes on page 8-148 ■ limiting access to fax and scan operations on page 8-150 ■ limiting who can send faxes to the printer on page 8-150 ■ printing...

  • Page 152

    Managing fax functions 8-149 1. On the control panel, press the system button. 2. Select admin menu , and then press the ok button. 3. Select secure settings , and then press the ok button. 4. Select panel lock , and then press the ok button twice. 5. Select enable , and then press the ok button. 6....

  • Page 153

    Managing fax functions 8-150 limiting access to fax and scan operations enabling the scan/fax lock option limits access to fax and scan operations by requiring a password to be entered before faxing or scanning. To enable or disable scan/fax lock: 1. On the control panel, press the system button. 2....

  • Page 154: Printing Fax Reports

    Managing fax functions 8-151 printing fax reports several fax reports are available to provide information about faxing activities, directories, and pending jobs. The speed dial report and the address book report display information about fax numbers, individual, or group recipients. The fax activit...

  • Page 155: Solving Fax Problems

    Solving fax problems 8-152 solving fax problems if the fax cannot be sent correctly, refer to the following table, and then perform the indicated operation. If the fax still cannot be sent correctly, even after performing the described operations, contact your service representative. This section in...

  • Page 156: Problems Sending Faxes

    Solving fax problems 8-153 problems sending faxes symptom cause solution the document is not scanned. The document is too thick, too thin, or too small. Use the original glass to send the fax. The document is scanned at an angle. The document guides are not adjusted to the width of the document. Sli...

  • Page 157: Problems Receiving Faxes

    Solving fax problems 8-154 problems receiving faxes problems copying symptom cause solution the received fax is blank. There may be a problem with the telephone connection or with the caller’s fax machine. Check that the machine can make clean copies. If it can, have the caller send the fax again. T...

  • Page 158: Using The Control Panel

    9-155 this chapter includes: ■ control panel menus on page 9-156 ■ description of menu items on page 9-158 ■ menu map on page 9-174 ■ entering text on the control panel on page 9-175 using the control panel menus and keypad 9.

  • Page 159: Control Panel Menus

    Control panel menus 9-156 control panel menus this section includes: ■ menu configuration on page 9-156 ■ changing menu settings on page 9-157 menu configuration the menus that can be accessed by pressing the system button on the control panel are as follows: ■ default settings: use this default set...

  • Page 160: Changing Menu Settings

    Control panel menus 9-157 changing menu settings changing the power saver time in this example, you set the transitional time to the power saver mode. For more information on the power saver modes, see power saver modes on page 2-36. 1. To display the setup screen, press the system button on the con...

  • Page 161: Description Of Menu Items

    Description of menu items 9-158 description of menu items this section includes: ■ default settings on page 9-158 ■ tray settings on page 9-160 ■ information pages on page 9-161 ■ billing meters on page 9-162 ■ admin menu on page 9-162 default settings there are three submenus under the default sett...

  • Page 162

    Description of menu items 9-159 scan defaults menu ■ scan to network: selects the scan destination. ■ file format: selects the file type of the scanned image. ■ color: selects the color mode, either color or black and white. ■ resolution: selects the scan resolution. ■ document type: specifies the t...

  • Page 163: Tray Settings

    Description of menu items 9-160 tray settings there are three submenus under the tray settings menu: tray 1 (mpt), tray 2, and tray 3. You can set paper size and paper type for each tray under these menus. (display pop-up and mpt mode can only be set for tray 1 (mpt).) tray 3 is displayed only when ...

  • Page 164: Information Pages

    Description of menu items 9-161 information pages prints various types of reports and lists. For the procedure for printing information pages, refer to printing information pages on page 9-161. ■ menu map: prints a map of the control panel menus. ■ demo page: you can print a sample document to check...

  • Page 165: Billing Meters

    Description of menu items 9-162 billing meters displays the number of processed print jobs on the control panel. The meter is divided according to the color modes. ■ total impressions: displays the total number of pages printed. ■ color impressions: displays the total number of pages printed in colo...

  • Page 166

    Description of menu items 9-163 pcl settings ■ paper supply: specifies the paper tray to be used for printing. ■ auto (default): the tray is selected automatically when print data is sent. ■ tray 1 (mpt) ■ tray 2 ■ tray 3 ■ paper size: specifies the default paper size. ■ orientation: the paper print...

  • Page 167

    Description of menu items 9-164 postscript settings ■ ps error report: specifies whether an error report is printed when a postscript error occurs. ■ ps job time-out: specifies the maximum execution time for a postscript job to complete. If the job exceeds the specified number of minutes, a postscri...

  • Page 168

    Description of menu items 9-165 ■ ip address, subnet mask, and gateway address: these items are used to check the addresses that have been obtained automatically or to specify addresses manually. Enter the address in the format of xxx.Xxx.Xxx.Xxx. You can specify values in the range of 0 to 255 for ...

  • Page 169

    Description of menu items 9-166 parallel settings specifies the settings for the parallel interface. Note: you need to restart the printer to activate the new settings. After changing the settings, turn off the printer and then turn it on again. Ecp specifies if the ecp communication mode of the par...

  • Page 170

    Description of menu items 9-167 ■ ans/fax mode: the printer can share one telephone line with an answering machine. In this mode, the printer will monitor the fax signal and pick up the line if there are fax tones. If the phone communication in your country is serial, this mode is not available. ■ d...

  • Page 171

    Description of menu items 9-168 ■ drpd pattern: specifies a distinctive ring pattern for use with drpd service. Drpd patterns are specified by your telephone company. The patterns provided with your multifunction printer are shown below: ■ forward settings: specifies when the printer should forward ...

  • Page 172

    Description of menu items 9-169 ■ extel hook thresh: specifies the threshold value for the external telephone. ■ country: specifies the country where the printer is used. Note: country must be set before faxes can be sent. ■ fwd error print: to print the documents failed to transfer when forward set...

  • Page 173

    Description of menu items 9-170 ■ time-out: you can cancel a printing process when it goes beyond a set time period. Set the time until the print job is canceled. When this timeout expires, the print job is canceled. ■ 5 sec. To 300 sec. (default: 30 sec.): specifies the amount of time in increments...

  • Page 174

    Description of menu items 9-171 ■ banner sheet: specifies the settings for the banner sheet. ■ insert position (default: off): selects the position to output the banner sheet from: off, front, back, and front & back. When off is selected, the banner sheet is not printed. ■ specify tray (default: tra...

  • Page 175

    Description of menu items 9-172 maintenance use this menu to initialize the nvm, to configure security setting, or to adjust the configurations for each type of paper. ■ auto regi adjust: adjusts the color registration automatically. Selecting on adjusts the color registration automatically. The def...

  • Page 176

    Description of menu items 9-173 admin reports use this menu to print various types of reports and lists regarding printer usage. ■ speed dial: prints a report of the speed dial numbers. ■ address book: prints a report of the address book email addresses. ■ server address: prints a report of the addr...

  • Page 177: Menu Map

    Menu map 9-174 menu map the menu map helps you navigate the control panel menus. To print the menu map: 1. On the control panel, press the system button, select information pages , and then press the ok button. 2. Select menu map , and then press the ok button to print. Note: print the menu map to s...

  • Page 178: Correcting Text

    Entering text on the control panel 9-175 entering text on the control panel when programming the recipient name, letters, accented characters, numbers and symbols can be entered much like using your cell phone keypad. Correcting text ■ to erase all entered text, press and hold down the cancel button...

  • Page 179: Troubleshooting

    10-176 this chapter includes: ■ paper jams on page 10-177 ■ print quality on page 10-193 ■ problems with the printer on page 10-201 ■ control panel error messages on page 10-205 ■ getting help on page 10-213 troubleshooting 10

  • Page 180: Paper Jams

    Paper jams 10-177 paper jams this section includes: ■ preventing and clearing paper jams on page 10-177 ■ paper jams in tray 1 (mpt) on page 10-178 ■ paper jams in the paper tray on page 10-181 ■ paper jams at the automatic document feeder on page 10-184 ■ paper jams at the fuser on page 10-186 ■ pa...

  • Page 181

    Paper jams 10-178 paper jams in tray 1 (mpt) follow this procedure to remove paper jammed in tray 1 (mpt). 1. Pull the jammed paper out of tray 1 (mpt), and remove any remaining paper from the tray. 2. Close tray 1 (mpt). 3. Push up the button and open the front cover. Important: fuser is hot. Do no...

  • Page 182

    Paper jams 10-179 4. Carefully remove any jammed paper in the printer. Confirm that there are no scraps of paper left inside. Important: prolonged exposure to light may damage the print cartridge. 5. Close the front cover. 6. Remove the tray from the printer. 6180mfp-030 6180mfp-029 6180mfp-028.

  • Page 183

    Paper jams 10-180 7. Carefully pull out any jammed paper remaining inside the printer. 8. Insert the tray into the printer and push until it stops. Important: do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. 6180mfp-027 6180mfp-013.

  • Page 184

    Paper jams 10-181 paper jams in the paper tray use the following procedure to remove paper jammed in the paper tray. 1. Gently remove the tray from the printer. 2. Remove all the jammed and/or creased paper from the tray. 3. If there is jammed paper remaining inside the printer, pull it out carefull...

  • Page 185

    Paper jams 10-182 4. Press the release button and open the front cover. Remove any scraps of paper remaining inside the printer. Important: prolonged exposure to light may damage the print cartridge. Important: fuser is hot. Do not touch areas with labels indicating high temperature and the surround...

  • Page 186

    Paper jams 10-183 6. Insert the tray into the printer, and push until it stops. Important: do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. 6180mfp-013.

  • Page 187

    Paper jams 10-184 paper jams at the automatic document feeder note: paper jams at the adf can happen if the document feed tray is overfilled. Fill the document feed tray only up to the max line indicated on the tray. Use the following procedure to remove paper jammed at the adf. 1. Remove all paper ...

  • Page 188

    Paper jams 10-185 3. If the paper jam is in the paper feed area, remove the paper by carefully pulling it up. 4. If the paper jam is at the paper exit area, turn the dial to remove the paper. 5. Open the document cover, gently remove any jammed paper. 6180mfp-024 6180mfp-025 6180mfp-058.

  • Page 189: Paper Jams At The Fuser

    Paper jams 10-186 paper jams at the fuser 1. Press the button and open the front cover. 2. Lift the levers at both ends of the fuser (1), and remove the jammed paper (2). If the paper is torn, remove any scraps of paper remaining inside the printer. Important: fuser is hot. Do not touch areas with l...

  • Page 190

    Paper jams 10-187 3. Open the cover of the fuser and remove the jammed paper. 4. Close the fuser cover and press down both levers. 5. Close the front cover. 6180mfp-044 6180mfp-033 6180mfp-050

  • Page 191

    Paper jams 10-188 paper jams at the duplex unit 1. Push the button and open the front cover. Important: fuser is hot. Do not touch areas with labels indicating high temperature and the surrounding areas. Otherwise, you can get burnt. 2. Carefully pull out the jammed paper from the duplex unit. If ja...

  • Page 192

    Paper jams 10-189 3. Hold the knobs of the transfer unit as shown in the following illustration and open the unit fully. 4. Remove the jammed paper. Confirm that there are no scraps of paper left inside the transfer belt unit. 5. Close the transfer belt unit. 6180mfp-035 6180mfp-036.

  • Page 193

    Paper jams 10-190 6. Close the front cover. Paper jams in the optional sheet feeder 1. Open the trays until you find the jammed paper. Note: paper jammed in the lower tray can block the trays above it, preventing you from opening them. Look for the jammed paper sequentially, starting with the lowest...

  • Page 194

    Paper jams 10-191 2. Remove all jammed and/or creased paper from the tray. 3. Pull the jammed paper out carefully to avoid tearing it. If the paper is torn, confirm that there are no scraps of paper remaining inside the printer. 4. Push the button and open the front cover. Confirm that there are no ...

  • Page 195: When Long Paper Jams

    Paper jams 10-192 5. Close the front cover. 6. Insert the trays into the printer. Push the trays in until they stop. Important: do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. When long paper jams when long paper (longer than 356 mm) jams inside t...

  • Page 196: Print Quality

    Print quality 10-193 print quality this section includes: ■ print-quality problems on page 10-193 ■ copy-quality problems on page 10-197 ■ color registration on page 10-198 print-quality problems when the print quality is poor, select the closest symptom from the following table to correct the probl...

  • Page 197

    Print quality 10-194 stray black dots or white areas (drop outs) the paper is outside the recommended specification range. Replace the paper with a recommended size and type, and confirm that your control panel settings are correct. See about paper on page 5-61. The transfer unit is old or damaged. ...

  • Page 198

    Print quality 10-195 blank pages two or more sheets may be feeding at once. Remove the paper stack from the tray, fan it, and reinsert it. The print cartridges are not genuine print cartridges. Verify that the print cartridges (c/m/y/k) are genuine cartridges, and replace if necessary. The transfer ...

  • Page 199

    Print quality 10-196 vertical blanks the laser is being blocked. Remove the print cartridges and clean all debris from the laser len(s) with a lint free cloth. The transfer unit, or fuser, is old or damaged. Check the condition of the transfer unit and fuser, and replace as necessary. The print cart...

  • Page 200: Copy-Quality Problems

    Print quality 10-197 copy-quality problems when the copy quality is poor, select the closest symptom from the following table to correct the problem. If the copy quality does not improve after carrying out the appropriate action, contact our customer support center or your dealers. Symptom reason/ac...

  • Page 201: Color Registration

    Print quality 10-198 color registration color registration can be adjusted by the printer automatically, or you can manually adjust it. Color registration should be adjusted any time the printer is moved. Automatic color registration adjustment use the following procedure to perform automatic color ...

  • Page 202

    Print quality 10-199 determining values from the lines to the right of the y (yellow), m (magenta), and c (cyan) pattern, find the values of the straightest lines. When “0” is the value nearest the straightest line, you do not need to adjust the color registration. When the value is not “0”, follow ...

  • Page 203

    Print quality 10-200 enabling/disabling automatic color registration use the following procedure to enable/disable automatic color registration when a new print cartridge is installed. 1. Press the system button to display the setup screen. 2. Press the up arrow or down arrow button until admin menu...

  • Page 204: Problems With The Printer

    Problems with the printer 10-201 problems with the printer if you encounter a problem with your printer, use the following table to troubleshoot and fix the problem. For additional troubleshooting information, see print quality on page 10-193. Warning: this equipment has been designed to restrict op...

  • Page 205

    Problems with the printer 10-202 cannot send or receive fax is the printer connected to an analog phone outlet? If not, connect the printer to a known good analog phone outlet. Are the fax parameters configured properly? Verify that the fax parameters have been set correctly. Print job sent but the ...

  • Page 206

    Problems with the printer 10-203 paper cannot be fed. Paper jams. Multiple paper are fed. Paper is fed at an angle. Paper is wrinkled. Is the paper correctly loaded? Load the paper correctly. For labels, transparencies, or envelopes, fan them well to allow air to enter between each sheet before load...

  • Page 207: Enabling Options

    Problems with the printer 10-204 enabling options if your options are not working, do the following to enable the options: using the postscript driver 1. Select start, select settings, and then select printers and faxes. 2. Right-click on the printer and select properties. 3. Click the device settin...

  • Page 208: Messages About Supplies

    Control panel error messages 10-205 control panel error messages this section describes the messages displayed on the control panel. Messages about supplies message condition/reason/action 010-351 replace fuser time to replace the fuser. Replace the old fuser with a new one. 010-359 fuser id error t...

  • Page 209

    Control panel error messages 10-206 xxx indicates one of the following: the yellow toner (y), cyan toner (c), magenta toner (m), black toner (k), or fuser. Nnn indicates a numeric value. Ready to print transfer unit replace soon it is nearly time to replace the transfer unit. Purchase a new transfer...

  • Page 210

    Control panel error messages 10-207 messages about the printer and other items message condition/reason/action 042-700 over heat the printer’s internal temperature is too high. The printer has been stopped. Wait 1 hour before restarting the printer. Ensure the printer has adequate cooling space arou...

  • Page 211

    Control panel error messages 10-208 mcu firmware error 024-340 restart printer a firmware error has occurred. Restart the printer. If the problem persists, contact our customer support center or your dealers. Mcu nvram error 041-340 address: xxxx data: xx restart printer a nvram error has occurred. ...

  • Page 212

    Control panel error messages 10-209 ram disk full press set ram disk memory is full and cannot continue processing the current print job. Press the ok button to clear the message, cancel the current print job, and conduct the next print job, if any. Press the stop button to cancel the print job. Pre...

  • Page 213

    Control panel error messages 10-210 nnn indicates a numeric value. Scanner lamp error error 062-371 restart printer the scan bar lock switch is set to the locked position. Set the scan bar lock switch to the unlocked position, and then turn the printer off and then on. Note: when the printer tries t...

  • Page 214: Network Related Errors

    Control panel error messages 10-211 network related errors message condition/reason/action email error invalid smtp server error 016-503 press ok the smtp server was not found. Use cwis to verify that the address for the server is correct. Email error invalid pop3 server error 016-504 press ok the p...

  • Page 215

    Control panel error messages 10-212 network scan error invalid write permission error 016-784 press ok you do not have write permission for the smb/ftp server. Modify your permissions on the server, or change the location you are scanning to one that you have write permission for. Network scan error...

  • Page 216: Getting Help

    Getting help 10-213 getting help this section includes: ■ control panel messages on page 10-213 ■ simplemonitor alerts on page 10-213 ■ obtaining the product information on page 10-214 fuji xerox provides several automatic diagnostic tools to help you produce and maintain print quality. Control pane...

  • Page 217

    Getting help 10-214 obtaining the product information obtaining the latest print driver the latest print driver can be obtained by downloading it from our web site. Note: the communication fee shall be borne by users. 1. In your print driver's properties dialog box, click detailed settings tab and t...

  • Page 218: Maintenance

    11-215 this chapter includes: ■ cleaning the printer on page 11-216 ■ ordering supplies on page 11-217 ■ managing the printer on page 11-219 ■ checking page counts on page 11-223 ■ moving the printer on page 11-224 maintenance 11.

  • Page 219: Cleaning The Printer

    Cleaning the printer 11-216 cleaning the printer this section describes how to clean the printer in order to maintain it in good condition and print clean printouts all the time. Warning: before cleaning this product, ensure to switch off and unplug the product from the electrical outlet. Access to ...

  • Page 220: Ordering Supplies

    Ordering supplies 11-217 ordering supplies this section includes: ■ consumables on page 11-217 ■ routine maintenance items on page 11-217 ■ when to order supplies on page 11-218 ■ recycling supplies on page 11-218 certain consumables and routine maintenance items need to be ordered occasionally. Eac...

  • Page 221: When to Order Supplies

    Ordering supplies 11-218 when to order supplies the control panel displays a warning when the supply nears its replacement time. Verify that you have replacements on hand. It is important to order these supplies when the messages first appear to avoid interruptions to your printing. The control pane...

  • Page 222: Managing The Printer

    Managing the printer 11-219 managing the printer this section includes: ■ checking or managing the printer with centreware is on page 11-219 ■ checking printer status with simplemonitor(windows) on page 11-220 ■ checking printer status through e-mail on page 11-220 checking or managing the printer w...

  • Page 223

    Managing the printer 11-220 checking printer status with simplemonitor(windows) simplemonitor is a tool that is installed with your xerox printer driver. It automatically checks the printer status when you send a print job. Simplemonitor can check the paper size that is loaded into the trays, the st...

  • Page 224

    Managing the printer 11-221 checking the printer status with e-mail this section describes cautions when sending e-mail to the printer to check the printer status. ■ you can specify any title for the e-mail when checking the printer status or changing the printer settings. ■ use the commands describ...

  • Page 225

    Managing the printer 11-222 commands that can be used in e-mail text use each command according to the following rules: ■ prefix all commands with “#”, and specify the #password command at the top of the e-mail. ■ command lines without “#” are ignored. ■ write one command on each line and separate e...

  • Page 226: Checking Page Counts

    Checking page counts 11-223 checking page counts the total number of printed pages can be checked at the control panel. Three meters are available: total impressions, color impressions, and black impressions. The billing meter counts the number of pages printed properly. Single side print (including...

  • Page 227: Moving The Printer

    Moving the printer 11-224 moving the printer caution: ■ the machine (only the main unit including consumables) weighs 41kg. Make sure to carry the equipment by three or more persons. ■ when lifting the machine, face the front panel and firmly grip the recessed areas provided on both sides of the mac...

  • Page 228

    Moving the printer 11-225 2. Disconnect the power cord, interface cable, and any other cables. Warning: never touch a power coad with wet hands. Danger of electric shock exist. It can cause electric shocks. 3. Set the scan bar lock switch to the locked position. 6180mfp-001 6180mfp-064.

  • Page 229

    Moving the printer 11-226 4. Remove any paper in the output tray and return the paper stopper to its original position. 5. Remove any paper in the tray 1 (mpt), and then close the front cover. Keep the paper wrapped and away from humidity and dirt. 6. Pull out the paper tray from the printer and rem...

  • Page 230

    Moving the printer 11-227 7. Lift the printer and move it gently. Note: if the printer is to be moved over a long distance, the print cartridges should be removed to prevent toner from spilling and the printer should be packed inside a box. 8. After transporting the printer: ■ unlock the scan bar lo...

  • Page 231

    Index-1 index numerics 2-sided printing, 5-21 automatic, 5-21 binding edge options, 5-22 selecting, 5-22 a activity report, 8-17 adding an individual, 8-6 individual speed dial entry, 8-6 address book creating fax group, 8-8 editing groups, 8-9 address book editor, 3-3 adjusting copies, 6-12 admin m...

  • Page 232

    Index index-2 choosing a network connection, 4-3 cleaning printer, 11-2 printer exterior, 11-2 printer interior, 11-3 clearance location of the printer, 1-4 clearing faxes, 8-15 collating, 6-2 copies, 6-12 color adjusting for thin paper originals, 7-19 selecting for scanning, 7-17 color balance adju...

  • Page 233

    Index index-3 d default settings, 9-4 copy, 9-4 fax, 9-6 scan, 9-5 delay sending a fax, 8-12 dhcp enabled by default, 4-7 enabling on the control panel, 4-7 enabling with centreware is, 4-7 manually setting the printer’s ip address, 4-8 setting the printer’s ip address dynamically, 4-7 dial director...

  • Page 234

    Index index-4 faxing basic, 8-4 changing default settings, 8-13 delay sending, 8-12 enabling color fax, 8-12 lightening/darkening the image, 8-12 problems receiving, 8-20 quick method, 8-4 selecting options, 8-11 selecting the original type, 8-11 setting resolution, 8-11 solving fax problems, 8-18 t...

  • Page 235

    Index index-5 l labels, 5-29 guidelines, 5-29 printing from tray 1 (mpt), 5-29 printing from trays 2-3, 5-31 laser safety, 1-3 letters selecting using the alphanumeric keypad, 8-4 loading paper tray 1 (mpt), 5-8 trays 2-3, 5-11 local area network (lan), 4-6 location of the printer, 1-4 long paper, 5...

  • Page 236

    Index index-6 o online support assistant, 10-38 operating systems printer drivers, 4-10 operational guidelines, 1-5 operational safety, 1-4 options 550-sheet feeder, 2-5 duplex unit, 2-5 enabling, 10-29 memory, 2-5 multi-protocol card, 2-5 multi-protocol network card, 2-5 printer, 2-5 printing, 5-15...

  • Page 237

    Index index-7 managing, 11-6 moving, 11-11 options, 2-5 parts of scanner, 2-4 problems, 10-26 rear view of, 2-3 recycling, 1-22 registration, 10-39 setting the ip address, 4-6 supplies, 1-5 printer driver available, 4-10 installing, 4-10 layout tab, 5-16 macintosh, 4-10 macintosh os x version 10.2 a...

  • Page 238

    Index index-8 s safety electrical, 1-2 laser, 1-3 maintenance, 1-4 operational, 1-4 printing guidelines, 1-5 symbols, 1-7 safety symbols marked on printer, 1-7 scanned images placing in windows or macintosh applications, 7-14 scanner driver, 3-2 installing driver, 7-3 parts of, 2-4 scanning black an...

  • Page 239

    Index index-9 symbols inserting in names and numbers, 8-4 system settings, 9-17 t tcp/ip addresses, 4-6 technical support, 2-12 transmission print fax report, 8-14 transparencies, 5-23 guidelines, 5-23 printing from tray 1 (mpt), 5-24 tray 1 (mpt) loading paper, 5-8 printing custom size paper, 5-40 ...

  • Page 240

    Docuprint c3290 fs user guide me4051e2-1 (edition 1) june 2007 fuji xerox co., ltd. Copyright © 2007 by fuji xerox co., ltd..