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Xerox DocuPrint CP105 b User Manual

Manual is about: Xerox Printers User Guide

Summary of DocuPrint CP105 b

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    Docucolor c1190 fs user guide user guide docuprint cp105 b edition 1 december 2008 me4326e2-1.

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    1 contents preface ....................................................................................................................... 5 trademarks and document disclaimer ...................................................................... 6 types of manuals .....................................

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    2 4 installing the print driver............................................................ 51 connecting your printer .............................................................................. 52 connecting printer to computer ..................................................... 53 installing ...

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    3 identifying the location of paper jams......................................... 114 clearing paper jams from the front of the printer...................... 115 clearing paper jams from the back of the printer ...................... 116 clearing paper jams from the center output tray .................

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    4 removing the toner cartridges.................................................... 163 installing a toner cartridge .......................................................... 164 ordering supplies...................................................................................... 166 consumables....

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    5 preface preface thank you for purchasing the docuprint cp105 b. This guide is intended for users who use the printer for the first time, and provides all the necessary operating information about the printer function. Please read this guide to achieve the best performance from this printer. This g...

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    Trademarks and document disclaimer 6 trademarks and document disclaimer apple ® , bonjour ® , colorsync ® , macintosh ® , and mac os ® are trademarks of apple inc. In the united states and/or other countries. Microsoft ® , windows vista ® , windows ® , and windows server ® are trademarks of microsof...

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    7 types of manuals types of manuals safety guide describes the information you need to know before using the printer and to operate the printer safely. Setup guide provides step-by-step instructions on how to set up your printer. User guide (html files) (this guide) describes how to get ready to pri...

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    Using this guide 8 using this guide this section includes: • "organization" on page 9 • "conventions" on page 10

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    9 using this guide organization this guide is organized into the following chapters. The summary of each chapter is as follows: 1 specifications describes the printer specifications. 2 basic operation describes the main components of the printer, the power saver mode, and how to turn on the printer....

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    Using this guide 10 conventions 1 in this guide, personal computers and workstations are collectively called “computers”. 2 the following terms are used throughout this guide: important: • important information that must be read and followed. Note: • additional information that merits emphasis. See ...

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    11 safety notes safety notes before using this product, read “safety notes” carefully for safety use. This product and recommended supplies have been tested and found to comply with strict safety requirements including safety agency approvals and compliance with environmental standards. Follow the f...

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    Safety notes 12 electrical safety warning this product shall be operated by the power source as indicated on the product's data plate. Consult your local power company to check if your power source meets the requirements. Caution warning: • connect this product to a protective earth circuit. This pr...

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    13 safety notes always switch off and unplug the machine when it is not used over weekends or long holidays. It may cause deterioration of insulations and eventually electric shock or a fire accident. Once a month, switch off this product and check if • the power cord is plugged firmly into an elect...

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    Safety notes 14 machine installation warning caution do not locate this product where people might step on or trip over the power cord. Friction or excessive pressure may generate heat and eventually cause electric shock or a fire accident. Never locate this product in the following places: • near r...

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    15 safety notes others do not incline the product at more than 10 degree angle. Otherwise, it may fall over and cause injuries. To bundle wires and cables, always use the cable ties and spiral tubes that fuji xerox supplies. Otherwise, it may cause some defects. To keep this product in a good perfor...

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    Safety notes 16 operational safety warning caution the operator's product maintenance procedures are described in the customer documentation supplied with this product. Do not carry out any other maintenance procedures not described in the documentation. This product features safety design not to al...

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    17 safety notes do not attempt to remove a paper jammed deeply inside the product, particularly a paper wrapped around a fusing unit or a heat roller. Otherwise, it may cause injuries or burns. Switch off the product promptly and contact your local fuji xerox representative. Ventilate well during ex...

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    Safety notes 18 consumable warning caution store all consumables in accordance with the instructions given on its package or container. Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner for the spills. It may catch fire by electric sparks inside the vacuum cleaner and ...

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    19 safety notes warning and caution labels always follow all warning instructions marked on or supplied with this product. To avoid the risk of burn injuries and electric shock, never touch the area with the "high temperature" or "high voltage" marks on..

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    Environment 20 environment • for environmental protection and efficient use of resources, fuji xerox reuses returned toner cartridges to make recycle parts, recycle materials or energy recovery. • proper disposal is required for toner cartridges no longer needed. Do not open toner cartridges contain...

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    21 regulation regulation radio frequency emissions (class b) product safety certification (cb) this product is certified by the following agency using the safety standards listed. This product has been tested and found to comply with the limits for a class b digital device, pursuant to the internati...

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    Illegal copies and printouts 22 illegal copies and printouts copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country. • curr...

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    23 product features product features this chapter describes the product features and indicates their links. 2 sided print (manual) 2 sided print is to print two or more pages on the front and back sides of a single sheet of paper manually. This feature allows you to reduce the paper consumption. For...

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    Product features 24.

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    25 specifications 1 specifications this chapter lists the main specifications of the printer. Note that the specifications of the product may change without prior notice. Items description product code docuprint cp105 b 220v: tl300593/tl300623/tl300594 docuprint cp105 b 220v china: tl300592 docuprin...

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    Specifications 26 paper size multipurpose feeder: a4, b5, a5, legal (8.5 × 14"), folio (8.5 × 13"), letter (8.5 × 11"), executive, #10 env, monarch, dl, c5, postcard (100 × 148 mm), postcard (148 × 200 mm), yougata 2, yougata 3, yougata 4, younaga 3, nagagata 3, custom size (width: 76.2 – 215.9 mm, ...

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    27 specifications supported os *1 windows ® xp, windows ® xp x64 edition, windows vista ® , windows vista ® x64 edition, windows server ® 2003, windows server ® 2003 x64 edition, windows server ® 2008, windows server ® 2008 x64 edition, windows server ® 2008 r2 x64 edition, windows ® 7, windows ® 7 ...

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    Specifications 28 weight main unit: 10.55 kg (main unit only, including toner cartridges) usage environment during use: temperature: 10 – 32 °c; humidity: 10 – 85% (except malfunctions due to dew condensation) non-use: temperature: -10 – 40 °c; humidity: 5 – 85% (except malfunctions due to dew conde...

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    29 basic operation 2 basic operation this chapter includes: • "main components" on page 30 • "turning on the printer" on page 35 • "printing a panel settings page" on page 36 • "power saver mode" on page 39.

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    Basic operation 30 main components this section provides an overview of your docuprint cp105 b. This section includes: • "front view" on page 31 • "rear view" on page 32 • "operator panel" on page 33.

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    31 basic operation front view 1 operator panel 2 center output tray 3 output tray extension 4 print head cleaning rod 5 toner access cover 6 power switch 7 paper width guides 8 multipurpose feeder (mpf) 9 front cover 10 slide bar 11 length guide 12 paper cover 1 2 3 4 12 11 10 9 8 7 6 5.

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    Basic operation 32 rear view 1 power connector 2 rear cover handle 3 usb port 4 rear door 5 transfer roller 6 paper chute 7 paper feed roller 8 transfer belt 9 levers 8 7 6 9 5 1 2 4 3.

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    33 basic operation operator panel the operator panel has two buttons and several indicators that show the status of the printer. 1 toner indicators • indicates that the toner is low or empty, or toner error occurred. 2 ( energy saver ) indicator • indicates that the printer is in the power saver mod...

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    Basic operation 34 indicator status condition toner orange on the specified toner is low or not installed when genuine toner cartridges are used ( non genuine toner is set to off at the printer setting utility). All toner indicators light up when the printer is in the non- genuine toner mode ( non g...

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    35 basic operation turning on the printer important: • do not use extension cords or power strips. • the printer should not be connected to an uninterruptible power supply (ups) system. 1 connect the power cord to the power connector on the rear of your printer (see "rear view" on page 32 ). 2 conne...

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    Basic operation 36 printing a panel settings page the panel settings page shows current settings for the system and maintenance..

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    37 basic operation the operator panel 1 press and hold the ( start ) button when the ( ready/data ) indicator lights (ready status) until the ( ready/data ) indicator blinks. The panel settings page, printer settings page, and error history report are printed..

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    Basic operation 38 the printer setting utility the following procedure uses microsoft ® windows ® xp as an example. 1 click start → all programs → fuji xerox → fuji xerox printer software for asia-pacific → fx docuprint cp105 b → printer setting utility . Note: • the select printer window appears in...

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    39 basic operation power saver mode the printer has a power saving feature which reduces power consumption during periods of inactivity. This feature operates in two modes: the mode 1 and mode 2. The power consumption of the printer in mode 2 is lower than in mode 1. As delivered, the printer switch...

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    Basic operation 40 setting the time for the power saver mode you can specify the time for the power saver mode. The printer switches to the power saver mode after the specified time. The following procedure uses microsoft windows xp as an example. 1 click start → all programs → fuji xerox → fuji xer...

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    41 basic operation exiting the power saver mode the printer automatically exits the power saver mode when it receives a print job from a computer. To manually exit the power saver mode, press any button on the operator panel. Note: • opening and closing the rear door will cause the printer to exit t...

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    Basic operation 42.

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    43 printer management software 3 printer management software use the software pack cd-rom that shipped with your printer to install a combination of software programs, depending on your operating system. This chapter includes: • "print driver" on page 44 • "printer setting utility (windows only)" on...

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    Printer management software 44 print driver to access all of your printer’s features, install the print driver from the software pack cd-rom . The print driver enables your computer and printer to communicate and provides access to your printer features. See also: • "installing print driver on compu...

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    45 printer management software printer setting utility (windows only) the printer setting utility allows you to view or specify the system settings. You can also diagnose the system settings by using the printer setting utility. The printer setting utility consists of the printer settings report , p...

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    Printer management software 46 simplemonitor (windows only) you can check the printer status with simplemonitor. Double-click the simplemonitor printer icon on the taskbar at the bottom right of the screen. The select printer window appears, which displays the printer name, printer connection ports,...

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    47 printer management software launcher (windows only) using the launcher window, you can open the status window , printer setting utility , and troubleshooting . To use the launcher , select to install the launcher when you install the fuji xerox print driver. The following procedure uses windows x...

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    Printer management software 48 user setup disk creating tool (windows only) the user setup disk creating tool program located in the makedisk folder of the utilities folder on the software pack cd-rom and the print driver located on the software pack cd-rom are used to create driver installation pac...

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    49 printer management software status monitor widget (mac os x only) status monitor widget is a printer utility that promotes efficient use of the printer through the exchange of information between the mac os ® x and the printer. You can install the status monitor widget from the software pack cd-r...

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    Printer management software 50 • printer error image displays an indication image when an error occurs. 3 info ( i ) button click this button to open preferences. Note: • the info ( i ) button appears on the lower-right corner of the window when the cursor is over the status monitor window. An error...

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    51 installing the print driver 4 installing the print driver this chapter includes: • "connecting your printer" on page 52 • "installing print driver on computers running windows" on page 55 • "installing print driver on computers running mac os x" on page 58.

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    Installing the print driver 52 connecting your printer your docuprint cp105 b interconnection cable must meet the following requirement: connection type connection specification usb usb 1.1/2.0 compatible 1 usb port 1.

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    53 installing the print driver connecting printer to computer connect the printer via usb. A usb connection is a direct connection and is not used for networking. The available feature is shown in the following table. Connection type available feature usb you can instruct print jobs from a computer..

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    Installing the print driver 54 usb connection a local printer is a printer which is directly attached to your computer using the usb cable. The following operating systems support usb connection: • microsoft ® windows ® xp • windows xp 64-bit edition • windows server ® 2003 • windows server 2003 x64...

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    55 installing the print driver installing print driver on computers running windows this section includes: • "inserting the software pack cd-rom" on page 56 • "usb connection setup" on page 57.

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    Installing the print driver 56 inserting the software pack cd-rom 1 insert the software pack cd-rom into your computer to start easy install navi . Note: • if the cd does not automatically launch, click start ( start for windows xp) → all programs (for windows vista and windows 7) → accessories (for...

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    57 installing the print driver usb connection setup the following procedure uses windows xp as an example. • when the printer is connected to computer with a usb cable 1 turn on the printer. Note: • if found new hardware wizard appears, click cancel at this time. 2 click installing drivers and softw...

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    Installing the print driver 58 installing print driver on computers running mac os x this section includes: • "installing the driver" on page 59 • "installing the software" on page 60

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    59 installing the print driver installing the driver the following procedure uses mac os x 10.6 as an example. 1 run the software pack cd-rom on the mac os x. 2 double-click the cp205 cp105 print installer icon. 3 click continue on the introduction screen. 4 select a language for the software licens...

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    Installing the print driver 60 installing the software the following procedure uses mac os x 10.6 as an example. 1 run the software pack cd-rom on the mac os x. 2 double-click the cp105 status monitor installer icon. 3 click continue on the introduction screen. 4 select a language for the software l...

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    61 installing the print driver adding a printer on mac os x 10.4.11 1 turn off the printer and your computer. 2 connect the printer and your computer with the usb cable. 3 turn on the printer and your computer. 4 start printer setup utility . Note: • you can find printer setup utility in the utiliti...

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    Installing the print driver 62.

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    63 printing basics 5 printing basics this chapter includes: • "about print media" on page 64 • "supported print media" on page 68 • "loading print media" on page 72 • "printing" on page 88.

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    Printing basics 64 about print media this section includes: • "print media usage guidelines" on page 65 • "print media that can damage your printer" on page 66 • "print media storage guidelines" on page 67 using paper that is not appropriate for the printer can cause paper jams, image quality proble...

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    65 printing basics print media usage guidelines the printer tray accommodates most sizes and types of paper and other specialty media. Follow these guidelines when loading paper and media in the tray: • fan paper or other specialty media before loading in the multipurpose feeder (mpf). • do not prin...

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    Printing basics 66 print media that can damage your printer your printer is designed to use a variety of media types for print jobs. However, some media can cause poor output quality, increased paper jams, or damage to your printer. Unacceptable media includes: • rough or porous media • plastic medi...

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    67 printing basics print media storage guidelines providing good storage conditions for your paper and other media contributes to optimum print quality. • store print media in dark, cool, relatively dry locations. Most paper items are susceptible to damage from ultraviolet (uv) and visible light. Uv...

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    Printing basics 68 supported print media using unsuitable print media may lead to paper jams, poor print quality, breakdown and damage to your printer. To use the features of this printer effectively, use the suggested print media that is recommended here. Important: • the toner may come off the pri...

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    69 printing basics usable print media the types of print media that can be used on this printer are as follows:.

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    Printing basics 70 multipurpose feeder (mpf) paper size a4 sef (210 × 297 mm) b5 sef (182 × 257 mm) a5 sef (148 × 210 mm) letter sef (8.5 × 11 inches) legal sef (8.5 × 14 inches) folio sef (8.5 × 13 inches) executive sef (7.25 × 10.5 inches) c5 sef (162 × 229 mm) monarch sef (3.875 × 7.5 inches) mon...

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    71 printing basics note: • sef and lef indicate the paper feed direction; sef stands for short-edge feed. Lef stands for long- edge feed. • use only laser print media. Do not use ink jet paper in this printer. See also: • "loading print media in the multipurpose feeder (mpf)" on page 75 • "loading e...

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    Printing basics 72 loading print media loading print media properly helps prevent jams and ensures trouble-free printing. Before loading print media, identify the recommended print side of the print media. This information is usually on the print media package. Note: • after loading paper in the fee...

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    73 printing basics capacity multipurpose feeder (mpf) can hold: • 150 sheets of standard paper • 16.2 mm (0.64 inches) of thick paper • one sheet of coated paper • 16.2 mm (0.64 inches) of post cards • five envelopes • 16.2 mm (0.64 inches) of labels.

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    Printing basics 74 print media dimensions the mpf accepts print media within the following dimensions: • width: 76.2 –215.9 mm (3.00–8.50 inches) • length: 127–355.6 mm (5.00–14.00 inches) note: • the maximum width is 220 mm for dl lef. • the minimum length is 3.875 inches for monarch lef, 110 mm fo...

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    75 printing basics loading print media in the multipurpose feeder (mpf) note: • to avoid paper jams, do not remove the paper cover while printing is in progress. • use only laser print media. Do not use ink jet paper in this printer. 1 open the front cover. Note: • when you use the mpf for the first...

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    Printing basics 76 3 pull the slide bar forward until it stops. 4 pull the length guide forward until it stops. 5 adjust the paper width guides to their maximum width. 6 before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level su...

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    77 printing basics 7 load print media on the mpf with the top edge first and with the recommended print side facing up. 8 adjust the paper width guides until they rest lightly against the edges of the stack of print media. 9 slide the length guide towards the printer until it touches the print media...

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    Printing basics 78 note: • depending on the size of print media, first slide the slide bar backward until it stops, and then pinch the length guide and slide it backward until it touches print media. 10 insert the paper cover into the printer and then align the paper cover to the marking on the mpf..

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    79 printing basics 11 open the output tray extension. 12 select the paper type from the print driver if the loaded print media is not standard plain paper. If a user-specified print media is loaded in the mpf, you must specify the paper size setting by using the print driver. Note: • for more inform...

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    Printing basics 80 • when loading # 10, dl, monarch, yougata 2/3/4, or younaga 3 load envelopes with the side to be printed on facing up, the flap side facing down, and the flap turned to the right. To prevent dl, monarch, yougata 2, and yougata 3 from being wrinkled, they are recommended to be load...

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    81 printing basics • when loading c5 or nagagata 3 load envelopes with the side to be printed on facing up, flap opened, and facing you. Important: • never use envelopes with windows, or coated linings. These lead to paper jams and can cause damage to the printer. Note: • if you do not load envelope...

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    Printing basics 82 • to confirm the correct orientation of each print media such as envelopes, see the instruction on the envelope/paper setup navigator on the print driver. Loading postcard in the multipurpose feeder (mpf) note: • when you print on postcards, be sure to specify the postcard setting...

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    83 printing basics • when loading w-postcard load the w-postcard with the side to be printed on facing up, and the left edge of the w-postcard in first. Note: • to confirm the correct orientation of each print media such as postcards, see the instruction on the envelope/paper setup navigator on the ...

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    Printing basics 84 manual duplex printing (windows print driver only) this section includes: • "operations on your computer" on page 85 • "loading print media in the multipurpose feeder (mpf)" on page 86 note: • when printing on curled paper, straighten the paper and then insert it into the feeder. ...

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    85 printing basics operations on your computer the following procedure uses microsoft ® windows ® xp wordpad as an example. Note: • the way to display the printer properties / printing preferences dialog box differs according to the application software. Refer to the manual of your respective applic...

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    Printing basics 86 loading print media in the multipurpose feeder (mpf) 1 first print the even pages (rear sides). For a six page document, rear sides are printed in the order of page 6, page 4, then page 2. The ( start ) indicator blinks and the ( ready/data ) indicator lights when the even pages f...

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    87 printing basics using the output tray extension the output tray extension is designed to prevent print media from falling from the printer after the print job is complete. Before printing a document, ensure that the output tray extension is opened..

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    Printing basics 88 printing this section covers how to print certain lists of information from your printer and how to cancel a job. This section includes: • "sending a job to print" on page 89 • "canceling a print job" on page 90 • "selecting printing options" on page 91 • "printing custom size pap...

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    89 printing basics sending a job to print install the print driver to use all the features of the printer. When you choose print from a software program, a window representing the print driver opens. Select the appropriate settings for the specific job you are sending to print. Print settings select...

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    Printing basics 90 canceling a print job there are several methods for canceling a print job. This section includes: • "canceling from the operator panel" on page 90 • "canceling a job from the computer running windows" on page 90 canceling from the operator panel to cancel a job after it has starte...

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    91 printing basics selecting printing options this section includes: • "selecting printing preferences (windows)" on page 91 • "selecting options for an individual job (windows)" on page 92 • "selecting options for an individual job (mac os x)" on page 94 selecting printing preferences (windows) pri...

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    Printing basics 92 selecting options for an individual job (windows) if you want to use special printing options for a particular job, change the driver settings before sending the job to the printer. For example, if you want to use photo print-quality mode for a particular graphic, select this sett...

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    93 printing basics operating system driver tab printing options windows xp, windows xp x 64bit, windows server 2003, windows server 2003 x 64bit, windows vista, windows vista x 64bit, windows server 2008, windows server 2008 x 64bit, windows server 2008 r2, windows 7, or windows 7 x 64bit paper / ou...

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    Printing basics 94 selecting options for an individual job (mac os x) to select print settings for a particular job, change the driver settings before sending the job to the printer. 1 with the document open in your application, click file , and then click print . 2 select the docuprint cp105 b from...

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    95 printing basics printer features • basic – output color – paper type • detailed settings 1 – image type – image rotation (180deg) – skip blank pages – draft mode – trapping – image enhancement • detailed settings 2 – sharpness adjustment – screen • color balance (c/m/y/k) – low density – medium d...

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    Printing basics 96 printing custom size paper this section explains how to print on custom size paper using the print driver. The way to load custom size paper in the mpf is the same as the one to load standard size paper. See also: • "loading print media in the multipurpose feeder (mpf)" on page 75...

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    97 printing basics • using the windows print driver this section explains the procedure using windows xp wordpad as an example. Note: • the way to display the printer properties / printing preferences dialog box differs according to the application software. Refer to the manual of your respective ap...

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    Printing basics 98 checking status of print data this section includes: • "checking status (windows only)" on page 98 checking status (windows only) you can check the printer status with simplemonitor. Double-click the simplemonitor printer icon on the taskbar at the bottom right of the screen. The ...

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    99 printing basics printing a report page to confirm your printer settings, print a report page. This section describes two methods of printing a report page. Printing a printer settings page to verify detailed printer settings, print a printer settings page. The operator panel 1 press and hold the ...

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    Printing basics 100 printer settings you can select menu items and corresponding values from the printer setting utility. The following procedure uses windows xp as an example. Note: • factory defaults may vary for different countries. These settings are active until new ones are selected or the fac...

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    101 using the operator panel 6 using the operator panel this chapter includes: • "resetting to factory defaults" on page 102 • "understanding the operator panel lights" on page 103.

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    Using the operator panel 102 resetting to factory defaults after initializing the non-volatile memory (nvm) and rebooting the printer, all the menu parameters or data are reset to their factory default values. 1 turn off the printer. 2 open the rear door. 3 while holding down the ( start ) button an...

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    103 using the operator panel understanding the operator panel lights the operator panel lights mean different things, depending on their sequence. Orange or green lights that are off, on, and/or blinking indicate printer conditions such as printer status, intervention (for example, out of paper), or...

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    Using the operator panel 104 common light sequences the following table shows the most common light status. 1 2 3 4 5 6 7 printer status toner energy saver jam start error load paper ready/ data — — — — — — ready — — — — — — processing — — — — — — printing — — — — — canceling — — — — — — calibrating...

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    105 using the operator panel warnings the following table shows the warning conditions. You can continue printing even though the warning appears. 1 2 3 4 5 6 7 printer status toner energy saver jam start error load paper ready/ data y m c k — — — — — — *1 — *2 the yellow toner is low. *3 — — — — — ...

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    Using the operator panel 106 operator call errors the following table shows the location where an error occurred. Operator call errors require some kind of intervention to resolve the problem. 1 2 3 4 5 6 7 cause/remedy toner energy saver jam start error load paper ready/ data y m c k — — — — — — — ...

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    107 using the operator panel secondary light sequences when the ( error ) indicator lights up, a secondary error has occurred. Press and hold the ( start ) button to display the secondary error light sequences. 1 2 3 4 5 6 7 cause/remedy toner energy saver jam start error load paper ready/ data y m ...

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    Using the operator panel 108 fatal errors contact the fuji xerox local representative office or an authorised dealer if this error occurs repeatedly. See also: • "online services" on page 181 1 2 3 4 5 6 7 cause/remedy toner energy saver jam start error load paper ready/ data — — — — — — a fatal err...

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    109 using the operator panel firmware errors contact the fuji xerox local representative office or an authorised dealer if this error occurs repeatedly. See also: • "online services" on page 181 1 2 3 4 5 6 7 cause/remedy toner energy saver jam start error load paper ready/ data y m c k — — — — — — ...

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    Using the operator panel 110

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    111 troubleshooting 7 troubleshooting this chapter includes: • "clearing jams" on page 112 • "basic printer problems" on page 121 • "display problems" on page 122 • "printing problems" on page 123 • "print quality problems" on page 124 • "adjusting color registration" on page 141 • "noise" on page 1...

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    Troubleshooting 112 clearing jams this section includes: • "avoiding jams" on page 113 • "identifying the location of paper jams" on page 114 • "clearing paper jams from the front of the printer" on page 115 • "clearing paper jams from the back of the printer" on page 116 • "clearing paper jams from...

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    113 troubleshooting avoiding jams • use only recommended print media. • see "loading print media in the multipurpose feeder (mpf)" on page 75 to load print media properly. • do not overload the print media sources. Ensure that the stacked print media does not exceed the maximum height indicated on t...

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    Troubleshooting 114 identifying the location of paper jams important: • do not attempt to clear any jams using tools or instruments. This may permanently damage the printer. The following illustration shows where paper jams may occur along the print media path. Caution: • do not attempt to remove a ...

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    115 troubleshooting clearing paper jams from the front of the printer note: • to resolve the error displayed on the operator panel, you must clear all print media from the print media path. 1 pull the paper cover out. 2 remove any paper jammed from the front of the printer. 3 replace the paper cover...

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    Troubleshooting 116 clearing paper jams from the back of the printer important: • to prevent electric shock, always turn off the printer and disconnect the power cord from the grounded outlet before performing maintenance. • to avoid burns, do not clear paper jams immediately after printing. The fus...

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    117 troubleshooting 4 lower the levers to their original position. 5 close the rear door..

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    Troubleshooting 118 clearing paper jams from the center output tray important: • to prevent electric shock, always turn off the printer and disconnect the power cord from the grounded outlet before performing maintenance. • to avoid burns, do not clear paper jams immediately after printing. The fusi...

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    119 troubleshooting 4 lower the levers to their original position. 5 close the rear door..

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    Troubleshooting 120 jam problems this section includes: • "misfeed jam" on page 120 • "multi-feed jam" on page 120 misfeed jam note: • if the problem continues even though you have taken suggested actions described above, contact the fuji xerox local representative office or an authorised dealer. Mu...

  • Page 122

    121 troubleshooting basic printer problems some printer problems can be easy to resolve. If a problem occurs with your printer, check each of the following: • the power cord is connected to the printer, and to a properly grounded electrical outlet. • the printer is turned on. • the electrical outlet...

  • Page 123

    Troubleshooting 122 display problems problem action after the printer is turned on, the ( ready/data ) indicator is not lit. Turn off the printer, wait for 10 seconds, and turn on the printer..

  • Page 124

    123 troubleshooting printing problems problem action job did not print or incorrect characters printed. Ensure that the ( ready/data ) indicator is lit. Ensure that print media is loaded in the printer. Verify that you are using the correct print driver. Ensure that you are using the correct usb cab...

  • Page 125

    Troubleshooting 124 print quality problems this section includes: • "the output is too light" on page 125 • "toner smears or print comes off/stain on back side" on page 126 • "random spots/blurred images" on page 127 • "the entire output is blank" on page 128 • "streaks appear on the output" on page...

  • Page 126

    125 troubleshooting the output is too light note: • if the problem continues even though you have taken suggested actions described above, contact the fuji xerox local representative office or an authorised dealer. Problem action the output is too light. The toner cartridges may be low or need to be...

  • Page 127

    Troubleshooting 126 toner smears or print comes off/stain on back side note: • if the problem continues even though you have taken suggested actions described above, contact the fuji xerox local representative office or an authorised dealer. Problem action toner smears or print comes off. The output...

  • Page 128

    127 troubleshooting random spots/blurred images note: • if the problem continues even though you have taken suggested actions described above, contact the fuji xerox local representative office or an authorised dealer. Problem action the printed result has random spots or is blurred. Ensure that the...

  • Page 129

    Troubleshooting 128 the entire output is blank if this trouble happens, contact the fuji xerox local representative office or an authorised dealer..

  • Page 130

    129 troubleshooting streaks appear on the output if this trouble happens, contact the fuji xerox local representative office or an authorised dealer..

  • Page 131

    Troubleshooting 130 pitched color dots if this trouble happens, contact the fuji xerox local representative office or an authorised dealer..

  • Page 132

    131 troubleshooting vertical blanks note: • if the problem continues even though you have taken suggested actions described above, contact the fuji xerox local representative office or an authorised dealer. Problem action the printed result has vertical blanks. Clean inside the printer and perform t...

  • Page 133

    Troubleshooting 132 mottle note: • if the problem continues even though you have taken suggested actions described above, contact the fuji xerox local representative office or an authorised dealer. Problem action the printed result has mottled appearance. Adjust the transfer bias. 1 launch the print...

  • Page 134

    133 troubleshooting ghosting note: • if the problem continues even though you have taken suggested actions described above, contact the fuji xerox local representative office or an authorised dealer. Problem action the printed result has ghosting. Adjust the transfer bias. 1 launch the printer setti...

  • Page 135

    Troubleshooting 134 fog note: • if the problem continues even though you have taken suggested actions described above, contact the fuji xerox local representative office or an authorised dealer. Problem action the printed result is foggy. When the whole is printed light, contact the fuji xerox local...

  • Page 136

    135 troubleshooting bead-carry-out (bco) note: • if the problem continues even though you have taken suggested actions described above, contact the fuji xerox local representative office or an authorised dealer. Problem action bead-carry-out (bco) is happening. If the printer is installed in a high ...

  • Page 137

    Troubleshooting 136 auger mark note: • if the problem continues even though you have taken suggested actions described above, contact the fuji xerox local representative office or an authorised dealer. Problem action the printed result has auger mark. The toner cartridges may be low or need to be re...

  • Page 138

    137 troubleshooting wrinkled/stained paper note: • if the problem continues even though you have taken suggested actions described above, contact the fuji xerox local representative office or an authorised dealer. Problem action the output is wrinkled. The output is stained. Verify that the correct ...

  • Page 139

    Troubleshooting 138 the top margin is incorrect note: • if the problem continues even though you have taken suggested actions described above, contact the fuji xerox local representative office or an authorised dealer. Problem action the top margin is incorrect. Ensure that the margins are set corre...

  • Page 140

    139 troubleshooting color registration is out of alignment note: • if the problem continues even though you have taken suggested actions described above, contact the fuji xerox local representative office or an authorised dealer. Problem action color registration is out of alignment. Execute auto co...

  • Page 141

    Troubleshooting 140 protrudent/bumpy paper note: • if the problem continues even though you have taken suggested actions described above, contact the fuji xerox local representative office or an authorised dealer. Problem action printed surface got protrudent/bumpy. Clean up the fusing unit. 1 load ...

  • Page 142

    141 troubleshooting adjusting color registration this section describes how to adjust the color registration when you first install the printer or after moving it to a new location. This section includes: • "performing auto correct" on page 142 • "printing the color registration chart" on page 143 •...

  • Page 143

    Troubleshooting 142 performing auto correct auto correct allows you to correct the color registration automatically. The printer setting utility the following procedure uses microsoft ® windows ® xp as an example. 1 click start → all programs → fuji xerox → fuji xerox printer software for asia-pacif...

  • Page 144

    143 troubleshooting printing the color registration chart the printer setting utility the following procedure uses windows xp as an example. 1 click start → all programs → fuji xerox → fuji xerox printer software for asia-pacific → fx docuprint cp105 b → printer setting utility . Note: • the select ...

  • Page 145

    Troubleshooting 144 determining values on the color registration chart printed, find the straightest lines where the two black lines and the colored line are most closely aligned for each color (y, m, and c). If you find the straightest line, make a note of the value (-5 – +5) indicated by the strai...

  • Page 146

    145 troubleshooting entering values the printer setting utility using the printer setting utility, enter the values that you found in the color registration chart to make adjustments. The following procedure uses windows xp as an example. 1 click start → all programs → fuji xerox → fuji xerox printe...

  • Page 147

    Troubleshooting 146 noise note: • in this section, the procedures use the printer setting utility. See also: • "printer setting utility (windows only)" on page 45 problem action the printer makes a strange noise. Locate the cause of the problem by removing the toner cartridges. 1 remove the toner ca...

  • Page 148

    147 troubleshooting other problems problem action condensation has occurred inside the printer. This usually occurs within several hours after you heat the room in winter. This also occurs when the printer is operating in a location where relative humidity reaches 85% or more. Adjust the humidity or...

  • Page 149

    Troubleshooting 148 contacting service when you call for printer service, be prepared to describe the problem you are experiencing or the indicator status on the operator panel. You need to know the model of your printer and serial number. See the label on the rear door of your printer..

  • Page 150

    149 troubleshooting getting help this section includes: • "operator panel lights" on page 150 • "simplemonitor alerts" on page 151 • "obtaining the product information" on page 152 fuji xerox provides several automatic diagnostic tools to help you produce and maintain print quality..

  • Page 151

    Troubleshooting 150 operator panel lights the operator panel provides you with information on errors and warnings. When an error or warning condition occurs, the operator panel indicators inform you of the problem. See also: • "understanding the operator panel lights" on page 103.

  • Page 152

    151 troubleshooting simplemonitor alerts the simplemonitor is a tool that is included on the software pack cd-rom . It automatically checks the printer status when you send a print job. If the printer is unable to print your job, the simplemonitor automatically displays an alert on your computer scr...

  • Page 153

    Troubleshooting 152 obtaining the product information obtaining the latest print driver the latest print driver can be obtained by downloading it from our web site. Note: • the communication fee shall be borne by users. 1 in your print driver's printing preferences dialog box, click the advanced set...

  • Page 154

    153 troubleshooting non genuine toner mode when toner within a toner cartridge is empty, a toner indicator lights up or blinks, and at the same time, the ( error ) indicator lights up depending on the printer status. For details on indicators, refer to "understanding the operator panel lights" on pa...

  • Page 155

    Troubleshooting 154 the printer setting utility the following procedure uses windows xp as an example. 1 click start → all programs → fuji xerox → fuji xerox printer software for asia-pacific → fx docuprint cp105 b → printer setting utility . Note: • the select printer window appears in this step, w...

  • Page 156

    155 maintenance 8 maintenance this chapter includes: • "cleaning the printer" on page 156 • "replacing toner cartridges" on page 161 • "ordering supplies" on page 166 • "storing consumables" on page 170 • "managing the printer" on page 171 • "conserving supplies" on page 173 • "checking page counts ...

  • Page 157

    Maintenance 156 cleaning the printer this section describes how to clean the printer in order to maintain it in good condition and print clean printouts all the time. This section includes: • "cleaning inside the printer" on page 157 • "cleaning the color toner density (ctd) sensor" on page 160 warn...

  • Page 158

    157 maintenance cleaning inside the printer 1 turn off the printer. 2 open the toner access cover. 3 pinch the toner cartridge firmly as shown in the illustration. 4 pull the toner cartridge out. Important: • always pull the toner cartridge out slowly so you do not spill any toner. 5 pull the other ...

  • Page 159

    Maintenance 158 7 insert the print head cleaning rod fully into the hole beside the arrow on the printer until its tip reaches the interior of the printer as illustrated below, and then pull it out. 8 repeat the same procedure for the other three holes. 9 return the print head cleaning rod to its or...

  • Page 160

    159 maintenance 11 replace the other three toner cartridges as well. 12 close the toner access cover..

  • Page 161

    Maintenance 160 cleaning the color toner density (ctd) sensor clean the ctd sensor only when an alert for the ctd sensor is shown on the status monitor window or operator panel. 1 ensure that the printer is turned off. 2 push the rear cover handle and open the rear door. 3 clean the ctd sensor insid...

  • Page 162

    161 maintenance replacing toner cartridges fuji xerox toner cartridges are available only through fuji xerox. It is recommended that you use fuji xerox toner cartridges for your printer. Fuji xerox does not provide warranty coverage for problems caused by using accessories, parts, or components not ...

  • Page 163

    Maintenance 162 overview the printer has toner cartridges of four colors: black (k), yellow (y), magenta (m), and cyan (c). When a toner cartridge reaches its usable life-span, the operator panel lights blink on and off. The following table shows the warning conditions. Important: • when placing a u...

  • Page 164

    163 maintenance removing the toner cartridges 1 turn off the printer. 2 open the toner access cover. 3 spread a few sheets of paper on the floor or table where the removed toner cartridge is placed. 4 pinch the toner cartridge firmly as shown in the illustration. 5 pull the toner cartridge out. Impo...

  • Page 165

    Maintenance 164 installing a toner cartridge 1 unpack a new toner cartridge of the desired color and shake it five to six times to distribute the toner evenly. Note: • ensure that the color of the new toner cartridge matches that on the handle before replacing it. • handle the toner cartridge carefu...

  • Page 166

    165 maintenance 5 pack the removed toner cartridge in the box in which the installed toner cartridge was packed up. 6 take care not to contact with the spilled toner and remove the sheets of paper spread under the removed toner cartridge..

  • Page 167

    Maintenance 166 ordering supplies this section includes: • "consumables" on page 167 • "when to order toner cartridges" on page 168 • "recycling supplies" on page 169 the toner cartridges need to be ordered occasionally. Each toner cartridge includes installation instructions on the box..

  • Page 168

    167 maintenance consumables important: • use of consumables not recommended by fuji xerox can impair machine quality and performance. Use only consumables recommended by fuji xerox. Important: • the printable number of pages are applicable when a4 paper sef ( ) is used and printing is done continuou...

  • Page 169

    Maintenance 168 when to order toner cartridges the operator panel indicators inform a warning when the toner cartridge nears its replacement time. Verify that you have replacements on hand. It is important to order a toner cartridge when the indicators lighting up which inform you to replace the ton...

  • Page 170

    169 maintenance recycling supplies • for environmental protection and efficient use of resources, fuji xerox reuses returned toner cartridges to make recycle parts, recycle materials or energy recovery. • proper disposal is required for toner cartridges no longer needed. Do not open toner cartridges...

  • Page 171

    Maintenance 170 storing consumables store consumables in their original packaging until you need to use them. Do not store consumables in: • temperatures greater than 40 °c (140 °f). • an environment with extreme changes in humidity or temperature. • direct sunlight. • dusty places. • a car for a lo...

  • Page 172

    171 maintenance managing the printer this section includes: • "checking printer status with simplemonitor (windows only)" on page 172.

  • Page 173

    Maintenance 172 checking printer status with simplemonitor (windows only) simplemonitor is a tool that is installed with your fuji xerox print driver. It automatically checks the printer status when you send a print job. Simplemonitor can also check the remaining amount of toner cartridges. Starting...

  • Page 174

    173 maintenance conserving supplies you can change a setting in your print driver to conserve paper. Supply setting function print media multiple-up in the layout tab of the print driver the printer prints two or more pages on one side of a sheet. The available numbers that each print driver can pri...

  • Page 175

    Maintenance 174 checking page counts (windows only) the total number of printed pages can be checked at the printer setting utility. Four meters are available: the meter reading counts the number of pages printed properly. Single side color print (including multiple-up) is counted as one job, and 2-...

  • Page 176

    175 maintenance moving the printer note: • the front side of this printer is heavier than the rear. Take note of this difference in weight when moving the printer. 1 turn off the printer. 2 disconnect the power cord and usb cable. 3 remove any paper in the center output tray if there is. Close the o...

  • Page 177

    Maintenance 176 5 push the paper cover in. 6 slide the slide bar backward until it stops. 7 close the front cover..

  • Page 178

    177 maintenance 8 lift the printer and move it gently. Note: • if the printer is to be moved over a long distance, the toner cartridges should be removed to prevent toner from spilling and the printer should be packed inside a box. 9 adjust the color registration before using your printer. See also:...

  • Page 179

    Maintenance 178.

  • Page 180

    179 contacting fuji xerox 9 contacting fuji xerox this chapter includes: • "technical support" on page 180 • "online services" on page 181.

  • Page 181

    Contacting fuji xerox 180 technical support fuji xerox recommends the customer first utilize support materials shipped with the product, product diagnostics, information contained on the web, and email support. If unsuccessful, to obtain service under product warranty the customer must notify fuji x...

  • Page 182

    181 contacting fuji xerox online services you can find detail product and consumable warranty information and activate your warranty by registering your details on our website at http://www.Fujixerox.Com/support/docuprint/ fuji xerox online support assistant provides instructions and troubleshooting...

  • Page 183

    Contacting fuji xerox 182.

  • Page 184

    183 index a adjusting color registration 141 avoiding jam 113 b basic printer problem 121 c cancel job button 33 canceling a job 90 canceling print job from computer 90 center output tray 31 , 114 clearing jam 112 clearing paper jam from back of the printer 116 from center output tray 118 from front...

  • Page 185

    184 paper width guides 31 , 77 parts name 30 power connector 32 power switch 31 print driver (mac os x) installing print driver 58 print driver installing 55 print head cleaning rod 31 print media 173 dimensions 74 print quality problems 124 printer managing 171 moving 175 printer software 43 printi...