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Xerox DocuPrint P255 d User Manual

Manual is about: Xerox Printers User Guide

Summary of DocuPrint P255 d

  • Page 1

    User guide docuprint p255 d/p255 dw.

  • Page 2: Contents

    2 contents contents preface ....................................................................................................................... 7 trademarks and document disclaimer ...................................................................... 8 about license................................

  • Page 3

    Contents 3 user setup disk creating tool (windows only).......................................... 45 4 printer connection and software installation............................. 47 overview of network setup and configuration............................................ 48 connecting your printer ........

  • Page 4

    4 contents loading print media in the paper tray ......................................... 126 loading print media in the priority sheet inserter (psi) ............... 134 using the output tray extension.................................................. 139 setting paper sizes and types ...............

  • Page 5

    Contents 5 random spots/blurred images..................................................... 210 the entire output is blank............................................................ 210 streaks appear on the output ...................................................... 211 mottle .....................

  • Page 6

    6 contents.

  • Page 7: Preface

    Preface 7 preface thank you for purchasing the docuprint p255 d/p255 dw. This guide is intended for users who use the printer for the first time, and provides all the necessary operating information about the printer. Please read this guide to achieve the best performance from your printer. This gui...

  • Page 8

    8 trademarks and document disclaimer trademarks and document disclaimer apple ® , bonjour ® , colorsync ® , macintosh ® , and mac os ® are trademarks of apple inc. In the united states and/or other countries. Pcl ® is a trademark of hewlett-packard corporation in the united states and/or other count...

  • Page 9: About License

    About license 9 about license rsa bsafe your printer includes rsa bsafer cryptographic software from emc corporation. Des this product includes software developed by eric young. (eay@mincom.Oz.Au) aes copyright© 2003, dr briangladman, worcester, uk. All rights reserved. This product uses published a...

  • Page 10: Types Of Manuals

    10 types of manuals types of manuals safety guide describes the information you need to know before using the printer and to operate the printer safely. Setup guide provides step-by-step instructions on how to set up your printer. Also describes how to setup wireless network. (the wireless lan featu...

  • Page 11: Using This Guide

    Using this guide 11 using this guide this section includes: • "organization" on page 11 • "conventions" on page 12 organization this guide is organized into the following chapters. The summary of each chapter is as follows: 1 specifications describes the printer specifications. 2 basic operation des...

  • Page 12: Conventions

    12 using this guide conventions 1 in this guide, personal computers and workstations are collectively called “computers”. 2 the following terms are used throughout this guide: important: • important information that must be read and followed. Note: • additional information that merits emphasis. See ...

  • Page 13: Safety Notes

    Safety notes 13 safety notes before using this product, read “safety notes” carefully for safety use. This product and recommended supplies have been tested and found to comply with strict safety requirements including safety agency approvals and compliance with environmental standards. Follow the f...

  • Page 14: Electrical Safety

    14 safety notes electrical safety warning this product shall be operated by the power source as indicated on the product's data plate. Consult your local power company to check if your power source meets the requirements. Caution warning: • connect this product to a protective earth circuit. This pr...

  • Page 15

    Safety notes 15 always switch off and unplug the machine when it is not used over weekends or long holidays. It may cause deterioration of insulations and eventually electric shock or a fire accident. Once a month, switch off this product and check if • the power cord is plugged firmly into an elect...

  • Page 16: Machine Installation

    16 safety notes machine installation warning caution do not locate this product where people might step on or trip over the power cord. Friction or excessive pressure may generate heat and eventually cause electric shock or a fire accident. Never locate this product in the following places: • near r...

  • Page 17: Others

    Safety notes 17 others do not incline the product at more than 1 degree angle. Otherwise, it may fall over and cause injuries. To bundle wires and cables, always use the cable ties and spiral tubes that fuji xerox supplies. Otherwise, it may cause some defects. To keep this product in a good perform...

  • Page 18: Operational Safety

    18 safety notes operational safety warning caution the operator's product maintenance procedures are described in the customer documentation supplied with this product. Do not carry out any other maintenance procedures not described in the documentation. This product features safety design not to al...

  • Page 19

    Safety notes 19 do not attempt to remove a paper deeply jammed inside the product, particularly a paper wrapped around the fusing unit or the heat roller. Otherwise, it may cause injuries or burns. Switch off the product immediately and contact your local fuji xerox representative. Ventilate well du...

  • Page 20: Consumable

    20 safety notes consumable warning caution store all consumables in accordance with the instructions given on its package or container. Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner for the spills. It may catch fire by electric sparks inside the vacuum cleaner and ...

  • Page 21: Warning and Caution Labels

    Safety notes 21 warning and caution labels always follow all warning instructions marked on or supplied with this product. To avoid the risk of burn injuries and electric shock, never touch the area with the "high temperature" or "high voltage" marks on. Note: • the following shows the toner cartrid...

  • Page 22: Environment

    22 environment environment • for environmental protection and efficient use of resources, fuji xerox reuses returned toner cartridges and drums (photoreceptors) to make recycle parts, recycle materials or energy recovery. • proper disposal is required for toner cartridges no longer needed. Do not op...

  • Page 23: Regulation

    Regulation 23 regulation radio frequency emissions (class b) product safety certification (ul, cb) this product is certified by the following agency using the safety standards listed. Standard iec60950-1:ed. 2 this product has been tested and found to comply with the limits for a class b digital dev...

  • Page 24: Illegal Copies and Printouts

    24 illegal copies and printouts illegal copies and printouts copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country. • curr...

  • Page 25: Product Features

    Product features 25 product features this section describes the product features and indicates their links. Duplex print when you have multiple pages to print, you can use the duplex feature of the computer to print on either side of paper to save paper consumption. For more information, see "duplex...

  • Page 26

    26 product features.

  • Page 27: Specifications

    Specifications 27 1 specifications this chapter lists the main specifications of the printer. Note that the specifications of the product may change without prior notice. Items description product code docuprint p255 dw 110v: tl300673 docuprint p255 dw 220v: tl300674 docuprint p255 d 220v: tl300675 ...

  • Page 28

    28 specifications paper size paper tray: a4, b5, a5, letter (8.5 × 11"), executive (7.25 × 10.5"), folio (8.5 × 13"), legal (8.5 × 14"), statement, com-10, monarch, dl, c5, yougata 2/3, yougata 4/6, nagagata 3/4, younaga 3, kakugata 3, postcard (100 × 148 mm), w-postcard (148 × 200 mm), custom paper...

  • Page 29

    Specifications 29 memory capacity standard: 128 mb (onboard) important: • the above memory capacity does not guarantee print quality depending on the type and content of print data. Hard disk — page description language standard: pcl 5e, pcl 6, postscript level3 compatible, pdf, tiff, jpeg supported...

  • Page 30

    30 specifications weight 6.8 kg (including consumables) usage environment temperature: 10 - 32 °c; humidity: 10 - 85% (except malfunctions due to dew condensation) non-use: temperature: -20 - 40 °c; humidity: 5 - 85% (except malfunctions due to dew condensation) important: • until the conditions (te...

  • Page 31: Basic Operation

    Basic operation 31 2 basic operation this chapter includes: • "main components" on page 32 • "turning on the printer" on page 35 • "printing the panel settings page" on page 36 • "power saver mode" on page 37.

  • Page 32: Main Components

    32 basic operation main components this section provides an overview of your printer. This section includes: • "front view" on page 32 • "rear view" on page 33 • "operator panel" on page 34 front view 1 front cover 2 output tray extension 3 priority sheet inserter (psi) 4 center output tray 5 operat...

  • Page 33: Rear View

    Basic operation 33 rear view 1 usb port 2 rear cover handle 3 levers 4 ethernet port 5 power connector 6 rear cover 7 paper chute 8 transfer roller 9 registration roller 10 opc drum 3 2 1 4 5 6 7 8 9 10

  • Page 34: Operator Panel

    34 basic operation operator panel the operator panel has a 2-line liquid crystal display (lcd), buttons, and leds. 1 ( energy saver ) button/led • lights up in the sleep mode. Press this button to exit the sleep mode. 2 buttons • scrolls through menus or items in the menu mode. To enter numbers or p...

  • Page 35: Turning On The Printer

    Basic operation 35 turning on the printer important: • do not use extension cords or power strips. • do not connect the printer to an uninterruptible power supply (ups) system. 1 connect one end of the power cord to the power connector on the rear of the printer (see "rear view" on page 33 ). 2 conn...

  • Page 36: The Operator Panel

    36 basic operation printing the panel settings page the panel settings page shows current settings on the operator panel menus. This section includes: • "the operator panel" on page 36 • "the printer setting utility (windows only)" on page 36 the operator panel note: • the reports and lists are all ...

  • Page 37: Power Saver Mode

    Basic operation 37 power saver mode the printer has a power saving feature that reduces power consumption during periods of inactivity and operates in two modes: low power and sleep. In low power mode, only the lcd panel goes blank. In sleep mode, all leds, except for the ( energy saver ) led, on th...

  • Page 38

    38 basic operation.

  • Page 39: Printer Management Software

    Printer management software 39 3 printer management software use the software pack cd-rom supplied with your printer to install a combination of software programs, depending on your operating system. This chapter includes: • "print drivers" on page 40 • "centreware internet services" on page 41 • "p...

  • Page 40: Print Drivers

    40 printer management software print drivers to access all of your printer’s features, install print drivers from the software pack cd-rom . A printer driver enables communications between your computer and printer and provides access to your printer features. See also: • "installing print drivers o...

  • Page 41: Centreware Internet Services

    Printer management software 41 centreware internet services this section provides information on the centreware internet services. The centreware internet services is a hyper text transfer protocol (http)-based web page service that is accessed through your web browser. Using the centreware internet...

  • Page 42

    42 printer management software printer setting utility (windows only) the printer setting utility allows you to view or specify the system settings. You can also diagnose the system settings with the printer setting utility. The printer setting utility consists of the printer settings report , print...

  • Page 43: Simplemonitor (Windows Only)

    Printer management software 43 simplemonitor (windows only) you can check the printer status with the simplemonitor. Double-click the simplemonitor printer icon on the taskbar at the bottom right of the screen. The printer selection window appears, which displays the printer name, printer connection...

  • Page 44: Launcher (Windows Only)

    44 printer management software launcher (windows only) using the launcher-btype window, you can open the status window , printer setting utility , and troubleshooting . To use the launcher, select to install the launcher when you install print drivers. The following procedure uses windows 7 as an ex...

  • Page 45

    Printer management software 45 user setup disk creating tool (windows only) you can use the user setup disk creating tool program in the makedisk folder within the utilities folder and drivers in the respective folders of the software pack cd-rom to create a driver installation package. A driver ins...

  • Page 46

    46 printer management software 6 select your printer and click create disk . The setup disk settings window appears. 7 enter a description of your printer settings in the comment field and select an output port from the port list box. Note: • alternatively, you can click add port to create your desi...

  • Page 47: Installation

    Printer connection and software installation 47 4 printer connection and software installation this chapter includes: • "overview of network setup and configuration" on page 48 • "connecting your printer" on page 49 • "setting the ip address" on page 52 • "installing print drivers on computers runni...

  • Page 48

    48 printer connection and software installation overview of network setup and configuration to set up and configure the network: 1 connect the printer to the network using the recommended hardware and cables. 2 turn on the printer and the computer. 3 print the system settings page and keep it for re...

  • Page 49: Connecting Your Printer

    Printer connection and software installation 49 connecting your printer the interface cables of your printer must meet the following requirements: connection type connection specifications ethernet 10 base-t/100 base-tx compatible usb usb 2.0 compatible wireless (docuprint p255 dw only) ieee 802.11b...

  • Page 50: Usb Connection

    50 printer connection and software installation connecting printer to a computer or a network connect your printer via a usb, ethernet, or wireless (docuprint p255 dw only) connection. Hardware and cabling requirements vary for the different connection methods. Ethernet cables and hardware are not s...

  • Page 51: Network Connection

    Printer connection and software installation 51 network connection to connect the printer to an ethernet network: 1 ensure that the printer, computer and any other connected devices have been turned off and all cables have been disconnected. 2 connect one end of an ethernet cable to the ethernet por...

  • Page 52: Setting The Ip Address

    52 printer connection and software installation setting the ip address this section includes: • "tcp/ip and ip addresses" on page 52 • "automatically setting the printer’s ip address" on page 52 • "dynamic methods of setting the printer’s ip address" on page 53 • "assigning an ip address (for ipv4 m...

  • Page 53: Using The Operator Panel

    Printer connection and software installation 53 dynamic methods of setting the printer’s ip address there are two protocols available for dynamically setting the printer’s ip address: • dhcp • dhcp/auto ip (enabled by default) you can turn on/off either protocol using the operator panel, or use the ...

  • Page 54: Using The Operator Panel

    54 printer connection and software installation assigning an ip address (for ipv4 mode) note: • when you assign an ip address manually in ipv6 mode, use the centreware internet services. To display the centreware internet services, use the link local address. To check a link local address, see "prin...

  • Page 55

    Printer connection and software installation 55 21 enter the value of the gateway address using the or button. 22 press the button. 23 repeat steps 21 and 22 to set gateway address, and then press the button. 24 turn off and turn on the printer. See also: • "operator panel" on page 34 using the prin...

  • Page 56: Verifying The Ip Settings

    56 printer connection and software installation verifying the ip settings the following procedure uses windows 7 as an example. Note: • the reports and lists are all printed in english. 1 print the system settings page. 2 look under the ipv4 heading on the system settings page to ensure that the ip ...

  • Page 57

    Printer connection and software installation 57 using the printer setting utility (windows only) the following procedure uses windows 7 as an example. Note: • the reports and lists are all printed in english. 1 click start → all programs → fuji xerox → fuji xerox printer software for asia-pacific → ...

  • Page 58: Windows

    58 printer connection and software installation installing print drivers on computers running windows you can use three types of print drivers on your printer: pcl, postscript level3 compatible, and xml paper specification print drivers. This section provides information on the pcl print driver. For...

  • Page 59: Connection Setup)

    Printer connection and software installation 59 identifying print driver pre-install status (for network connection setup) before installing print drivers on your computer, print the system settings page to check the ip address of your printer. This section includes: • "using the operator panel" on ...

  • Page 60: Usb Connection Setup

    60 printer connection and software installation disabling the firewall before installing printer drivers if you are running one of the following operating systems, you must disable the firewall before installing print drivers: • windows 7 • windows vista • windows server 2008 r2 • windows server 200...

  • Page 61: Network Connection Setup

    Printer connection and software installation 61 network connection setup note: • to use your printer in a linux environment, you need to install print drivers for the linux operating systems. For details on how to install and use the drivers, see also "installing print drivers on computers running l...

  • Page 62: P255 Dw Only)

    62 printer connection and software installation configuring wireless network settings (docuprint p255 dw only) you can configure wireless network settings with the easy install navi . Important: • be sure to obtain the ssid and security information from a system administrator in advance when you use...

  • Page 63

    Printer connection and software installation 63 using wizard setup to configure wireless network settings the following procedure uses windows 7 as an example. 1 insert the software pack cd-rom into your computer's cd/dvd drive. When the autoplay window appears, click run setup.Exe to start the easy...

  • Page 64

    64 printer connection and software installation 5 ensure that wizard is selected, and then click next . 6 follow the on-screen instructions to connect the usb cable and perform other setup until the printer setup utility screen appears. 7 select either of the following: • click the select from the f...

  • Page 65

    Printer connection and software installation 65 11 select ip mode depending on your network scheme. When ipv4 is selected, configure the following: a select type . B if you have selected use manual address from type , enter the following items: • ip address of your printer • subnet mask • gateway ad...

  • Page 66

    66 printer connection and software installation 12 click next . The confirm the settings screen appears. 13 ensure that the wireless network settings are displayed, and then click apply . A confirmation window appears. 14 click yes . 15 wait a few minutes until the printer restarts to establish a wi...

  • Page 67

    Printer connection and software installation 67 17 confirm that "link quality" is shown as "good", "acceptable", or "low" on the report. Note: • when "link quality" is shown as "no reception", check if the wireless network settings are correctly configured. To reconfigure the wireless network settin...

  • Page 68

    68 printer connection and software installation using advanced setup to configure wireless network settings to use the advanced setup, display the configure wireless settings screen. The following procedure uses windows 7 as an example. • displaying the configure wireless settings screen 1 insert th...

  • Page 69

    Printer connection and software installation 69 5 select advanced ..

  • Page 70: • Ethernet Cable

    70 printer connection and software installation • select a connection method from the following • "ethernet cable" on page 70 • "wps-pin" on page 74 • "wps-pbc" on page 75 • "operator panel" on page 76 • "centreware internet services" on page 77 • ethernet cable 1 select ethernet cable , and then cl...

  • Page 71

    Printer connection and software installation 71 7 select ip mode depending on your network scheme. When ipv4 is selected, configure the following: a select type . B if you have selected use manual address from type , enter the following items: • ip address of your printer • subnet mask • gateway add...

  • Page 72

    72 printer connection and software installation 8 click next . The confirm the settings screen appears. 9 ensure that the wireless network settings are displayed, and then click apply . A confirmation window appears. 10 click yes . 11 wait a few minutes until the printer restarts to establish a wire...

  • Page 73

    Printer connection and software installation 73 14 print the system settings page using the operator panel. See "printing the system settings page" on page 156 . 15 confirm that "link quality" is shown as "good", "acceptable", or "low" on the report. Note: • when "link quality" is shown as "no recep...

  • Page 74: • Wps-Pin

    74 printer connection and software installation • wps-pin note: • wps-pin (wi-fi protected setup-personal identification number) is a method to authenticate and register devices required for wireless configuration, by entering pin code to a printer and computer. This setting, performed through acces...

  • Page 75: • Wps-Pbc

    Printer connection and software installation 75 • wps-pbc note: • wps-pbc (wi-fi protected setup-push button configuration) is a method to authenticate and register devices required for wireless configuration, by pressing the button provided on the access point via wireless routers, and then perform...

  • Page 76: • Operator Panel

    76 printer connection and software installation when the wps-pbc operation is successful and the printer is rebooted, wireless lan connection is completed. • operator panel 1 select operator panel , and then click next . 2 follow the on-screen instructions until the check setup screen appears. 3 con...

  • Page 77

    Printer connection and software installation 77 • centreware internet services 1 select centreware internet services , and then click next . 2 follow the on-screen instructions until the check setup screen appears. 3 confirm there are no errors displayed on the lcd panel, and then click start instal...

  • Page 78: Computer)

    78 printer connection and software installation setting up a new wireless network environment for your computer (when you need to set up your wireless connectivity with your computer) • for dhcp networks: 1 setting up your computer for wireless connectivity: note: • you can also change the wireless ...

  • Page 79

    Printer connection and software installation 79 h on the association tab, enter the following information and click ok . Network name (ssid): xxxxxxxx (xxxxxxxx indicates a wireless device’s ssid which you use) network authentication: open data encryption: disabled i click the move up button to move...

  • Page 80

    80 printer connection and software installation for windows server 2008 r2 and windows 7: a display control panel . B select network and internet . C select network and sharing center . D select connect to a network . E select xxxxxxxx (xxxxxxxx indicates a wireless device’s ssid which you use) from...

  • Page 81

    Printer connection and software installation 81 5 enter the ip address of the printer in the address bar, and then press the enter key. The centreware internet services appears on your browser. 6 configure wireless network settings for the printer on the centreware internet services. 7 reboot the pr...

  • Page 82: • For Fixed Ip Networks:

    82 printer connection and software installation for windows vista: a display control panel . B select network and internet . C select network and sharing center . D select connect to a network . E select the network, and then click connect . F click close in the dialog box after confirming the conne...

  • Page 83

    Printer connection and software installation 83 h on the association tab, enter the following information and click ok . Network name (ssid): xxxxxxxx (xxxxxxxx indicates a wireless device’s ssid which you use) network authentication: open data encryption: disabled i click the move up button to move...

  • Page 84

    84 printer connection and software installation for windows server 2008 r2 and windows 7: a display control panel . B select network and internet . C select network and sharing center . D select connect to a network . E select xxxxxxxx (xxxxxxxx indicates a wireless device’s ssid which you use) from...

  • Page 85

    Printer connection and software installation 85 5 enter the ip address of the printer in the address bar, and then press the enter key. The centreware internet services appears on your browser. 6 change the wireless network settings for the printer on the centreware internet services. 7 reboot the p...

  • Page 86

    86 printer connection and software installation g click add to display wireless network properties . H enter the setting that you will send to the printer and click ok . I click move up to move the setting to the top of the list. J click ok to close the wireless network connection properties dialog ...

  • Page 87

    Printer connection and software installation 87 setting up the printer for shared printing one way to make a new printer available for other computers on a network is to use the software pack cd-rom supplied with your printer. Using the supplied cd is helpful in a way that it will install utilities ...

  • Page 88

    88 printer connection and software installation • for windows server 2008 and windows server 2008 64-bit edition 1 click start → control panel → hardware and sound → printers . 2 right-click the printer icon and select sharing . 3 select the share this printer check box, and then enter a name in the...

  • Page 89: Installing Print Drivers

    Printer connection and software installation 89 installing print drivers now that the printer is set for shared printing, you need to install print drivers for the shared printer using either of the two windows features. • using the point and print feature the point and print feature is a microsoft ...

  • Page 90

    90 printer connection and software installation for windows vista and windows vista 64-bit edition 1 click start → network . 2 locate and double-click the host name of the server computer. 3 right-click the shared printer name, and then click connect . 4 click install driver . 5 click continue in th...

  • Page 91

    Printer connection and software installation 91 for windows 7, windows 7 64-bit edition, and windows server 2008 r2 1 click start → computer → network . 2 locate the host name of the server computer, and then double-click the host name. 3 right-click the shared printer name, and then click connect ....

  • Page 92

    92 printer connection and software installation • using the peer-to-peer feature with the peer-to-peer feature, you need to specify the shared printer to install a print driver. For windows xp, windows xp 64-bit edition, windows server 2003, and windows server 2003 x64 edition 1 click start ( start ...

  • Page 93

    Printer connection and software installation 93 for windows vista and windows vista 64-bit edition 1 click start → control panel → hardware and sound → printers . 2 click add a printer to launch the add printer wizard. 3 select add a network, wireless or bluetooth printer . If the printer is listed,...

  • Page 94

    94 printer connection and software installation for windows server 2008 and windows server 2008 64-bit edition 1 click start → control panel → hardware and sound → printers . 2 click add a printer to launch the add printer wizard. 3 select add a network, wireless or bluetooth printer . If the printe...

  • Page 95

    Printer connection and software installation 95 for windows 7, windows 7 64-bit edition, and windows server 2008 r2 1 click start → devices and printers . 2 click add a printer to launch the add printer wizard. 3 select add a network, wireless or bluetooth printer . If the printer is listed, select ...

  • Page 96

    96 printer connection and software installation using the xml paper specification print driver to use the xml paper specification print driver, you may need to install an additional microsoft package depending on your operating system. For further information on the xml paper specification print dri...

  • Page 97: Mac Os X

    Printer connection and software installation 97 installing print drivers on computers running mac os x for information on how to install print drivers, refer to the postscript level3 compatible user guide . This section includes: • "mac os x wireless settings on the operator panel (docuprint p255 dw...

  • Page 98: (Docuprint P255 Dw Only)

    98 printer connection and software installation mac os x wireless settings on the operator panel (docuprint p255 dw only) you can configure wireless settings on the operator panel. Important: • the wireless lan feature is not available in all locations. Please check with your local fuji xerox repres...

  • Page 99: Manual Wi-Fi Setup

    Printer connection and software installation 99 manual wi-fi setup you can manually configure wireless settings to connect your printer to an access point (infrastructure) network or computer-to-computer (ad-hoc) network. • connecting to access point network to configure the wireless settings throug...

  • Page 100: • Using Ad Hoc Connection

    100 printer connection and software installation • using ad hoc connection to configure the wireless settings for an ad-hoc connection where the wireless devices communicate directly with each other without an access point: 1 on the operator panel, press the ( menu ) button. 2 select admin menu , an...

  • Page 101: • Wps-Pbc

    Printer connection and software installation 101 auto setup with the access point if the access point such as a wireless router supports the wps, security settings can be made automatically. • wps-pbc note: • wps-pbc is a method to authenticate and register devices required for wireless configuratio...

  • Page 102: • Wps-Pin

    102 printer connection and software installation • wps-pin note: • wps-pin is a method to authenticate and register devices required for wireless configuration, by entering pin code to a printer and computer. This setting, performed through access point, is available only when the access points of y...

  • Page 103: (Cups)

    Printer connection and software installation 103 installing print drivers on computers running linux (cups) this section provides information on installing and setting up print drivers with cups (common unix printing system) on red hat ® enterprise linux ® 6 desktop (x86), suse ® linux enterprise de...

  • Page 104: Installing Print Drivers

    104 printer connection and software installation installing print drivers note: • the print driver fx-docuprint-p255-xx-xnoar.Rpm or fx-docuprint-p255_x-x_all.Deb is included in the linux folder on the software pack cd-rom . • for red hat enterprise linux 6 desktop (x86) 1 double-click fx-docuprint-...

  • Page 105: Specifying The Queue

    Printer connection and software installation 105 specifying the queue to perform printing, you must set up the print queue on your workstation. Note: • when you have finished specifying the queue, you can then sent print jobs from applications. Start a print job from an application, and specify the ...

  • Page 106

    106 printer connection and software installation 8 select fx docuprint p255 xxx from the model menu, and then click add printer . The setup is complete. You can optionally specify the default options settings of the printer. • for suse linux enterprise desktop 11 (x86) 1 select computer → more appli...

  • Page 107: • For Ubuntu 10 (X86)

    Printer connection and software installation 107 • for ubuntu 10 (x86) 1 open the url "http://localhost:631" using a web browser. 2 click administration . 3 click add printer . 4 enter the user name and the password , and then click ok . 5 select either of the following according to the type of your...

  • Page 108: Specifying The Default Queue

    108 printer connection and software installation specifying the default queue • for red hat enterprise linux 6 desktop (x86) 1 select applications → system tools → terminal . 2 enter the following command in the terminal window. • for suse linux enterprise desktop 11 (x86) 1 select computer → more a...

  • Page 109: Specifying Printing Options

    Printer connection and software installation 109 specifying printing options you can specify printing options such as the duplex (2-sided) printing. • for red hat enterprise linux 6 desktop (x86) 1 open the url "http://localhost:631" using a web browser. 2 click administration . 3 click manage print...

  • Page 110: • For Ubuntu 10 (X86)

    110 printer connection and software installation • for ubuntu 10 (x86) 1 open the url "http://localhost:631" using a web browser. 2 click administration . 3 click manage printers . 4 click the queue name for which you want to specify printing options. 5 click the administration drop down box, and th...

  • Page 111: Administrator

    Printer connection and software installation 111 setting the password for authority as the printer administrator for suse linux enterprise desktop 10 and 11, you must set the password for authority as the printer administrator to do operations as the printer administrator. • for suse linux enterpris...

  • Page 112: Uninstalling Print Drivers

    112 printer connection and software installation uninstalling print drivers • for red hat enterprise linux 6 desktop (x86) 1 select applications → system tools → terminal . 2 enter the following command in the terminal window to delete the print queue. 3 repeat the command above for all queues for t...

  • Page 113: • For Ubuntu 10 (X86)

    Printer connection and software installation 113 • for ubuntu 10 (x86) 1 select applications → accessories → terminal . 2 enter the following command in the terminal window to delete the print queue. 3 repeat the command above for all queues for the same model. 4 enter the following command in the t...

  • Page 114

    114 printer connection and software installation.

  • Page 115: Printing Basics

    Printing basics 115 5 printing basics this chapter includes: • "about print media" on page 116 • "supported print media" on page 118 • "loading print media" on page 125 • "setting paper sizes and types" on page 140 • "printing" on page 141 • "printing with the web services on devices" on page 159.

  • Page 116: About Print Media

    116 printing basics about print media using paper that is not appropriate for the printer can cause paper jams, image quality problems, or printer failures. To achieve the best performance from your printer, we recommend you use only the paper described in this section. When using paper other than t...

  • Page 117

    Printing basics 117 print media that can damage your printer your printer is designed to use a variety of media types for print jobs. However, some media can cause poor output quality, excessive paper jams, or damage to your printer. Unacceptable media includes: • rough or porous media • plastic med...

  • Page 118: Supported Print Media

    118 printing basics supported print media using unsuitable print media may lead to paper jams, poor print quality, breakdown and damage to your printer. To use the features of your printer effectively, use the suggested print media that is recommended here. Important: • the toner may come off the pr...

  • Page 119: Usable Print Media

    Printing basics 119 usable print media the types of print media that can be used on your printer are as follows: paper tray paper size a4 sef (210 × 297 mm) b5 sef (182 × 257 mm) a5 sef (148 × 210 mm) letter sef (8.5 × 11 inches) executive sef (7.25 × 10.5 inches) legal 13 (folio) sef (8.5 × 13 inch...

  • Page 120

    120 printing basics priority sheet inserter (psi) note: • sef and lef indicate the paper feed orientation; sef stands for short-edge feed. Lef stands for long-edge feed. • use only laser print media. Do not use ink jet paper on your printer. See also: • "loading print media in the paper tray" on pag...

  • Page 121

    Printing basics 121 standard paper and tested paper the following paper and media are standard or usable for the printer. When you print a generally used paper (which called general paper), please use a paper that suits the standard. To print clearly, we recommend the standard paper shown in the fol...

  • Page 122

    122 printing basics supported paper (cont’d) fx c2 a5 70 gsm recycled paper for general office use with minimum see- through. Fx c2r a4 recycled 70% recycled pulp paper. Xc premier 80 a5 80 gsm plain xc business 80 a4 plain data copy a4 plain steinbeis recycling copy a4 plain yes bronze a4 plain ber...

  • Page 123

    Printing basics 123 special paper (cont’d) official postcard japanese postcard postcard 190 gsm postcard jpn important: • do not use a special ink jet printer postcard. It can cause the printer failure. Official postcard reply-paid postcard postcard jpn esselte oxford index card 3 x 5 inches - light...

  • Page 124

    124 printing basics ibg paper (cont’d) pfx red & white packaging a4 80 gsm plain fxa professional a4 plain fxcl xcite a4 plain fxcl xcellence 80 a4 plain fxcl xceed 80 a4 plain double a laser paper a4 plain kx h-paper a4 plain green member a4 plain bio top 3 extra a4 plain ag red label folio plain t...

  • Page 125: Loading Print Media

    Printing basics 125 loading print media loading print media properly helps prevent jams and ensures trouble-free printing. Before loading print media, identify the recommended print side of the print media. This information is usually on the print media package. Note: • after loading paper in the pa...

  • Page 126

    126 printing basics loading print media in the paper tray note: • when you are printing on any print media that is smaller than the a5 size paper, be sure to load it in the paper tray. • to avoid paper jams, do not remove the paper tray while printing is in progress. • use only laser print media. Do...

  • Page 127

    Printing basics 127 2 hold the paper tray end with one hand, push and hold the paper tray extension lever with the other hand, and then extend the tray to your desired length. Note: • the paper tray can accommodate a stack of a5 paper by default, and is designed to extend in two lengths. To load a4 ...

  • Page 128

    128 printing basics 5 load the print media into the paper tray with the recommended print surface facing up. Note: • do not load paper media above the fill line on the paper width guides of the paper tray as it may cause paper jams. 6 slide the paper width guides and then the length guide inward unt...

  • Page 129

    Printing basics 129 9 open the output tray extension. 10 select the paper type on the print driver if the loaded print media is not standard plain paper. If a user-specified print media is loaded in the paper tray, you must specify the paper size on the print driver. Note: • for details on specifyin...

  • Page 130

    130 printing basics loading envelopes in the paper tray follow the guidelines below to load envelopes in the paper tray. Note: • when you print on envelopes, be sure to specify the envelope on the print driver. If not specified, the print image will be rotated 180 degrees. • if you do not load envel...

  • Page 131

    Printing basics 131 • loading com-10, yougata 4/6, or younaga 3 envelopes load envelopes with the print surface facing up. Ensure that the flapped edge is pointing toward the right of the printer and each flap is folded under the envelope. • loading monarch, dl, or yougata 2/3 envelopes you can load...

  • Page 132: • Loading Postcards

    132 printing basics loading postcards in the paper tray note: • when you print on postcards, be sure to specify the postcard on the print driver for the optimum print result. • before loading postcards, smooth them out, but bend the leading edge as shown in the following illustration. Bend them abou...

  • Page 133: • Loading W-Postcards

    Printing basics 133 • loading w-postcards load w-postcards with the print surface facing up and the left edge first. Note: • to confirm the correct orientation of each print media such as postcards, see the instructions on the envelope/paper setup navigator dialog box of the print driver..

  • Page 134

    134 printing basics loading print media in the priority sheet inserter (psi) note: • before you use the priority sheet inserter (psi), make sure that the printer has the paper tray inserted. • use only laser print media. Do not use ink jet paper on your printer. • for manually loading print media fo...

  • Page 135

    Printing basics 135 if print media are still not fed correctly, add some bending to the leading edge of the print media as shown in the following illustration. The amount of the bending shall be 5 mm (0.20 inches) or less..

  • Page 136

    136 printing basics 4 load print media in the psi with the top edge first and the recommended print surface facing up. 5 slide the paper width guides inward until they rest lightly against the edges of the print media stack. 6 open the output tray extension. 7 select the paper type on the print driv...

  • Page 137

    Printing basics 137 loading envelopes in the priority sheet inserter (psi) follow the guidelines below to load envelopes in the psi. Note: • be sure to insert envelopes all the way in. Otherwise, print media that is loaded in the paper tray will be fed. • when you print on envelopes, be sure to spec...

  • Page 138

    138 printing basics • loading com-10, dl, yougata 4, or younaga 3 envelopes load envelopes with the print surface facing up. Ensure that the flapped edge is pointing toward the right of the printer and each flap is folded under the envelope. • loading c5, nagagata 3, or kakugata 3 envelopes load env...

  • Page 139

    Printing basics 139 using the output tray extension the output tray extension is designed to prevent print media from falling from the printer after the print job is complete. Before printing a long length document, be sure to open the output tray extension..

  • Page 140: Setting Paper Sizes

    140 printing basics setting paper sizes and types when loading print media, set the paper size and type on the operator panel before printing. This section describes how to set the paper size and type on the operator panel. See also: • "understanding the operator panel menus" on page 162 this sectio...

  • Page 141: Printing

    Printing basics 141 printing this section covers how to print documents from your printer and how to cancel a job. This section includes: • "printing from the computer" on page 141 • "canceling a print job" on page 142 • "duplex printing" on page 143 • "selecting printing options" on page 148 • "pri...

  • Page 142: Canceling A Print Job

    142 printing basics canceling a print job there are several methods for canceling a print job. This section includes: • "canceling a job from the operator panel" on page 142 • "canceling a job from the computer (windows)" on page 142 canceling a job from the operator panel 1 press the ( cancel job )...

  • Page 143: Duplex Printing

    Printing basics 143 duplex printing duplex (2-sided) printing allows you to print on either side of a sheet of paper. The paper sizes available for duplex printing are a4, b5, a5, letter, executive, folio, and legal. This section includes: • "automatic duplex printing" on page 143 • "manual duplex p...

  • Page 144

    144 printing basics manual duplex printing (pcl print driver only) when you have a problem with automatic duplex printing, you may want to try manual duplex printing. Starting manual duplex printing displays a window containing the instructions that you can follow. Note that the window cannot be reo...

  • Page 145

    Printing basics 145 • loading print media in the paper tray 1 first print the even pages (rear sides). For a six page document, rear sides are printed in the order of page 6, page 4, then page 2. When printing of the even pages is complete, the ( ready ) led lights and the lcd panel shows the follow...

  • Page 146

    146 printing basics 4 replace the paper tray cover, insert the paper tray into the printer, and then press the button. Pages are printed in the order of page 1 (rear of page 2), page 3 (rear of page 4), and then page 5 (rear of page 6)..

  • Page 147

    Printing basics 147 • loading print media in the priority sheet inserter (psi) 1 first print the even pages (rear sides). For a six page document, rear sides are printed in the order of page 6, page 4, then page 2. When printing of the even pages is complete, the ( ready ) led lights and the lcd pan...

  • Page 148: Selecting Printing Options

    148 printing basics selecting printing options this section includes: • "selecting printing preferences (windows)" on page 148 • "selecting options for an individual job (windows)" on page 148 • "selecting options for an individual job (mac os x)" on page 151 selecting printing preferences (windows)...

  • Page 149

    Printing basics 149 printing options for windows operating system driver tab printing options windows xp, windows xp x 64bit, windows server 2003, windows server 2003 x 64bit, windows vista, windows vista x 64bit, windows server 2008, windows server 2008 x 64bit, windows server 2008 r2, windows 7, o...

  • Page 150

    150 printing basics windows xp, windows xp x 64bit, windows server 2003, windows server 2003 x 64bit, windows vista, windows vista x 64bit, windows server 2008, windows server 2008 x 64bit, windows server 2008 r2, windows 7, or windows 7 x 64bit watermarks/forms tab • watermarks – new text – new bit...

  • Page 151

    Printing basics 151 selecting options for an individual job (mac os x) to select print settings for a particular job, change the driver settings before sending the job to the printer. 1 with the document open in your application, click file , and then click print . 2 select your printer from printer...

  • Page 152

    152 printing basics printer features • 1. Detailed settings – resolution – screen – toner saving mode – image enhancement • 2. Paper handling – duplex – paper type – show paper size/type error summary item printing options.

  • Page 153: Printing Custom Size Paper

    Printing basics 153 printing custom size paper this section explains how to print on custom size paper using the print driver. The way to load custom size paper is the same as the one to load standard size paper. • "loading print media in the paper tray" on page 126 • "loading print media in the pri...

  • Page 154

    154 printing basics printing on custom size paper use the following procedures to print using either the windows or mac os x print driver. • using the windows print driver this section explains the procedure using windows 7 wordpad as an example. Note: • the way to display the printer properties / p...

  • Page 155: Mac Os X)

    Printing basics 155 checking status of a print job this section includes: • "checking status (windows only)" on page 155 • "checking status on the centreware internet services (windows & mac os x)" on page 155 checking status (windows only) you can check the printer status with the simplemonitor. Do...

  • Page 156: Printing A Report Page

    156 printing basics printing a report page you can print various types of reports and lists. For details on each report and list, see "report/list" on page 163 . Taking the system settings page as an example, this section describes two methods of printing a report page. Printing the system settings ...

  • Page 157: Printer Settings

    Printing basics 157 printer settings you can change the printer settings using either the operator panel or the printer setting utility. Changing the printer settings • using the operator panel note: • factory defaults may vary for different regions. • once one value is selected, it will be active u...

  • Page 158

    158 printing basics • using the printer setting utility (windows only) the following procedure uses windows 7 as an example. Note: • once one value is selected, it will be active until a new value is applied or the default value is restored. • driver settings may have precedence over the changes pre...

  • Page 159

    Printing basics 159 printing with the web services on devices this section provides information for network printing with the web services on devices available on windows vista, windows server 2008, windows server 2008 r2, and windows 7 protocol of microsoft. This section includes: • "adding roles o...

  • Page 160: Printer Setup

    160 printing basics printer setup you can install your new printer on the network using the software pack cd-rom that shipped with your printer, or using add printer wizard. Installing a print driver using the add printer wizard 1 click start → control panel → hardware and sound → printers ( start →...

  • Page 161

    Using the operator panel menus 161 6 using the operator panel menus this chapter includes: • "understanding the operator panel menus" on page 162 • "panel lock feature" on page 185 • "changing the power saver mode settings" on page 187 • "resetting to factory defaults" on page 188.

  • Page 162

    162 using the operator panel menus understanding the operator panel menus when your printer is connected to a network and available to a number of users, access to the admin menu may be restricted. This prevents unauthorized users from using the operator panel to inadvertently change the default men...

  • Page 163: Report/list

    Using the operator panel menus 163 report/list use report/list to print various types of reports and lists. Note: • a password is required to use the report/list menu when panel lock set is set to enable . In this case, enter the password you specified, and press the button. • the reports and lists ...

  • Page 164: Meter Readings

    164 using the operator panel menus meter readings use meter readings to check the total number of printed pages. Admin menu use the admin menu to configure a variety of printer features. Note: • a password is required to use the admin menu when panel lock set is set to enable . In this case, enter t...

  • Page 165

    Using the operator panel menus 165 • wi-fi setup (docuprint p255 dw only) purpose: to configure wireless network settings. Values: note: • this menu item appears only when the printer is connected to a wireless network. Manual setup enter network (ssid) enter a name of up to 32 alphanumeric characte...

  • Page 166: • Tcp/ip

    166 using the operator panel menus • wps setup (docuprint p255 dw only) note: • this menu item appears only when the printer is connected to a wireless network. • reset wi-fi (docuprint p255 dw only) purpose: to initialize wireless network settings. Enabling this feature and rebooting the printer wi...

  • Page 167: • Protocol

    Using the operator panel menus 167 • protocol purpose: to enable or disable each protocol. To make any changes effective, turn off the printer and then turn it back on. Values: • ip filter note: • the ip filter feature is available only when protocol is set to lpd or port 9100 . Purpose: to block da...

  • Page 168: • Initialize Nvm

    168 using the operator panel menus • initialize nvm purpose: to initialize wired network data stored in non-volatile memory (nvm). Enabling this feature and rebooting the printer will reset all the wired network settings to their factory default values. Values: • ps data format purpose: to set the p...

  • Page 169: • Auto Reset

    Using the operator panel menus 169 • auto reset purpose: to specify a time period before the printer restores the default setting for the current menu item and resumes the ready-to-print state when an attempt to change the setting is left unfinished. Values: • fault timeout purpose: to specify a tim...

  • Page 170: • Low Toner Alert Msg

    170 using the operator panel menus • low toner alert msg purpose: to specify whether to show the alert message when the toner is low. Values: maintenance use the maintenance menu to adjust print settings for each paper type, initialize the non-volatile memory (nvm), and change the toner cartridge se...

  • Page 171: • Adjust Fusing Unit

    Using the operator panel menus 171 • adjust fusing unit purpose: to specify a temperature of the fusing unit for optimum printing of each paper type. To lower the temperature, specify a negative value. To increase, specify a positive value. The default settings may not yield the best output on all p...

  • Page 172: • Toner Refresh

    172 using the operator panel menus • toner refresh purpose: to use up a toner cartridge when you need to replace it before the end of its life, or to stir the toner in a new toner cartridge. Values: • initialize nvm purpose: to initialize the nvm for the printer settings. Enabling this feature and r...

  • Page 173: • Adjust Altitude

    Using the operator panel menus 173 • adjust altitude purpose: to specify the altitude of the location where the printer is installed. The discharge phenomenon for charging the photo conductor varies with barometric pressure. You can specify the altitude of the printer location for adjustment. Note: ...

  • Page 174: Secure Settings

    174 using the operator panel menus secure settings use the secure settings menu to set a password to limit access to the operator panel menus. This prevents the printer settings from being changed accidentally. • panel lock purpose: to restrict access to admin menu and report/list with a password. S...

  • Page 175: • Ps Data Format

    Using the operator panel menus 175 • ps data format purpose: to set the ps data communications protocol. To make any changes effective, turn off the printer and then turn it back on. Values: pcl settings use the pcl settings menu to change printer settings that only affect jobs using the pcl emulati...

  • Page 176: • Image Orientation

    176 using the operator panel menus • image orientation purpose: to specify how text and graphics are oriented on the page. Values: • 2 sided options purpose: to specify whether to print on either side of paper. Values: env younaga3 env nagagata3 env nagagata4 env kakugata3 new custom size portrait(y...

  • Page 177: • Font

    Using the operator panel menus 177 • font purpose: to select the default font from the fonts installed on the printer. Values: courier* albertusmd itcbookmandb cgtimes albertusxb itcbookmanltit cgtimesbd arial itcbookmandbit cgtimesit arialbd nwcentschlbkrmn cgtimesbdit arialit nwcentschlbkbd cgomeg...

  • Page 178: • Symbol Set

    178 using the operator panel menus • symbol set purpose: to specify a symbol set for the specified font. Values: • font size purpose: to specify the font size for scalable typographic fonts, within a range from 4.00 to 50.00 . The default is 12.00 . Font size refers to the height of the characters i...

  • Page 179: • Form Line

    Using the operator panel menus 179 • form line purpose: to set the number of lines in a page. Values: note: • the printer sets the amount of space between each line (vertical line spacing) based on the form line and image orientation settings. Make sure that the form line and image orientation setti...

  • Page 180: • Line Termination

    180 using the operator panel menus • line termination purpose: to add the line termination commands. Values: ps settings use the ps settings menu to change printer settings that only affect jobs using the postscript level3 compatible printer language. • ps error report purpose: to specify whether to...

  • Page 181: Pdf Settings

    Using the operator panel menus 181 pdf settings use the pdf settings menu to change printer settings that only affect the pdf jobs. • quantity purpose: to specify the number of copies to print. Values: • 2 sided options purpose: to specify whether to print on either side of paper. Values: • print mo...

  • Page 182: • Output Size

    182 using the operator panel menus • output size purpose: to specify the output paper size for pdf files. Values: • layout purpose: to specify the output layout. Values: tray settings use the tray settings option to set the paper size and type of paper loaded in the paper tray. Tray purpose: to spec...

  • Page 183

    Using the operator panel menus 183 values: paper size a4 - 210x297 * a5 - 148x210 b5 - 182x257 letter - 8.5x11 folio - 8.5x13 legal - 8.5x14 executive statement #10env - 4.125x9.5 monarch env. Monarch env.L dl env - 110x220 dl env l c5 env - 162x229 148 x 100mm 148 x 200mm env yougata2 env yougata2l...

  • Page 184

    184 using the operator panel menus note: • for details on the supported paper sizes, see "usable print media" on page 119 . Paper type plain* light card labels envelope recycled postcard * factory default menu setting.

  • Page 185: Panel Lock Feature

    Using the operator panel menus 185 panel lock feature this feature prevents unauthorized users from changing the settings on the operator panel made by the administrator. However, you can modify the settings for individual print jobs using the print driver. This section includes: • "enabling the pan...

  • Page 186

    186 using the operator panel menus disabling the panel lock feature 1 press the ( menu ) button. 2 select admin menu , and then press the button. 3 enter the password, and then press the button. 4 select secure settings , and then press the button. 5 select panel lock , and then press the button. 6 ...

  • Page 187

    Using the operator panel menus 187 changing the power saver mode settings the printer enters a power saver mode after the specified time period of inactivity. You can set power saving timer to place the printer in either of the power saver modes. 1 press the ( menu ) button. 2 select admin menu , an...

  • Page 188

    188 using the operator panel menus resetting to factory defaults enabling the initialize nvm feature and rebooting the printer will reset all the printer settings to their factory default menu settings. 1 press the ( menu ) button. 2 select admin menu , and then press the button. 3 select maintenanc...

  • Page 189: Troubleshooting

    Troubleshooting 189 7 troubleshooting this chapter includes: • "clearing jams" on page 190 • "basic printer problems" on page 203 • "display problems" on page 204 • "printing problems" on page 205 • "print quality problems" on page 207 • "other problems" on page 217 • "understanding printer messages...

  • Page 190: Clearing Jams

    190 troubleshooting clearing jams careful selection of appropriate print media and proper loading allow you to avoid most jams. See also: • "about print media" on page 116 • "supported print media" on page 118 note: • before buying large quantities of any print media, it is recommended that you try ...

  • Page 191: Avoiding Jams

    Troubleshooting 191 avoiding jams • use only recommended print media. • see "loading print media in the paper tray" on page 126 and "loading print media in the priority sheet inserter (psi)" on page 134 to load print media properly. • do not load print media before turning on the printer. • do not o...

  • Page 192

    192 troubleshooting identifying the location of paper jams important: • do not attempt to clear any jams using tools or instruments. This may permanently damage the printer. The following illustration shows where paper jams may occur along the print media path. Caution: • do not attempt to remove a ...

  • Page 193

    Troubleshooting 193 clearing paper jams from the front of the printer this section includes: • "clearing paper jams from the paper tray" on page 193 • "clearing paper jams from the priority sheet inserter (psi)" on page 196 clearing paper jams from the paper tray important: • to prevent electric sho...

  • Page 194

    194 troubleshooting 3 pull the paper tray out of the printer carefully. Hold the tray with both hands, lift the front slightly, and remove it from the printer. 4 remove all the jammed and/or creased paper from the tray. 5 pull the jammed paper out carefully to avoid tearing it. 6 lower the levers to...

  • Page 195

    Troubleshooting 195 7 close the rear cover. 8 insert the paper tray into the printer, and push until it clicks into place..

  • Page 196

    196 troubleshooting clearing paper jams from the priority sheet inserter (psi) important: • do not put excessive force on the front cover when removing the jammed paper. Doing so could damage the cover. • to prevent electric shock, always turn off the printer and disconnect the power cord from the g...

  • Page 197

    Troubleshooting 197 4 lower the levers to the original position. 5 close the rear cover..

  • Page 198

    198 troubleshooting clearing paper jams from the rear of the printer important: • to prevent electric shock, always turn off the printer and disconnect the power cord from the grounded outlet before performing maintenance. • to avoid burns, do not clear paper jams immediately after printing. The fus...

  • Page 199

    Troubleshooting 199 4 lower the levers to the original position. 5 close the rear cover. If the error is not resolved, there may be a piece of paper remaining inside the printer. Use the following procedure to clear the jam. 6 load a print media on the paper tray or psi if there is no print media. 7...

  • Page 200

    200 troubleshooting clearing paper jams from the center output tray important: • to prevent electric shock, always turn off the printer and disconnect the power cord from the grounded outlet before performing maintenance. • to avoid burns, do not clear paper jams immediately after printing. The fusi...

  • Page 201

    Troubleshooting 201 4 lower the levers to the original position. 5 close the rear cover. If the error is not resolved, there may be a piece of paper remaining inside the printer. Use the following procedure to clear the jam. 6 load a print media on the paper tray or psi if there is no print media. 7...

  • Page 202: Jam Problems

    202 troubleshooting jam problems this section includes: • "misfeed jam" on page 202 • "multi-feed jam" on page 202 misfeed jam note: • if the problem continues even though you have taken suggested actions described above, contact our local representative office or authorized dealer. Multi-feed jam n...

  • Page 203: Basic Printer Problems

    Troubleshooting 203 basic printer problems some printer problems can be easy to resolve. If a problem occurs with your printer, check each of the following: • the power cord is connected to the printer, and to a properly grounded electrical outlet. • the printer is turned on. • the electrical outlet...

  • Page 204: Display Problems

    204 troubleshooting display problems problem action after the printer is turned on, the ( ready ) led is not lit. Turn off the printer, wait for 10 seconds, and turn on the printer. Menu settings changed from the operator panel have no effect. Settings in the software program, the print driver, or t...

  • Page 205: Printing Problems

    Troubleshooting 205 printing problems problem action job did not print or incorrect characters printed. Ensure that the ( ready ) led is lit. Ensure that print media is loaded in the printer. Verify that you are using the correct print driver. Ensure that you are using the correct ethernet or usb ca...

  • Page 206

    206 troubleshooting print media does not stack neatly in the center output tray. Turn the print media stack over in the priority sheet inserter (psi) and the paper tray. Printer does not duplex pages. Select flip on short edge or flip on long edge from the duplex menu on the paper/output tab of the ...

  • Page 207: Print Quality Problems

    Troubleshooting 207 print quality problems this section includes: • "the output is too light" on page 208 • "toner smears or print comes off/stain on back side" on page 209 • "random spots/blurred images" on page 210 • "the entire output is blank" on page 210 • "streaks appear on the output" on page...

  • Page 208: The Output Is Too Light

    208 troubleshooting the output is too light note: • if the problem continues even though you have taken suggested actions described above, contact our local representative office or authorized dealer. Problem action the output is too light. The toner cartridge may be low or need to be replaced. Conf...

  • Page 209

    Troubleshooting 209 toner smears or print comes off/stain on back side note: • if the problem continues even though you have taken suggested actions described above, contact our local representative office or authorized dealer. Problem action toner smears or print comes off. The output has stain on ...

  • Page 210: Random Spots/blurred Images

    210 troubleshooting random spots/blurred images note: • if the problem continues even though you have taken suggested actions described above, contact our local representative office or authorized dealer. The entire output is blank if this trouble happens, contact our local representative office or ...

  • Page 211: Streaks Appear On The Output

    Troubleshooting 211 streaks appear on the output if this trouble happens, contact our local representative office or authorized dealer. Mottle note: • if the problem continues even though you have taken suggested actions described above, contact our local representative office or authorized dealer. ...

  • Page 212: Ghosting

    212 troubleshooting ghosting note: • if the problem continues even though you have taken suggested actions described above, contact our local representative office or authorized dealer. Problem action the printed result has ghosting. The print media surface may be uneven. Try changing the paper type...

  • Page 213: Fog

    Troubleshooting 213 fog note: • if the problem continues even though you have taken suggested actions described above, contact our local representative office or authorized dealer. Bead-carry-out (bco) note: • if the problem continues even though you have taken suggested actions described above, con...

  • Page 214: Auger Mark

    214 troubleshooting auger mark note: • if the problem continues even though you have taken suggested actions described above, contact our local representative office or authorized dealer. Problem action the printed result has auger mark. The toner cartridge may be low or need to be replaced. Confirm...

  • Page 215: Wrinkled/stained Paper

    Troubleshooting 215 wrinkled/stained paper note: • if the problem continues even though you have taken suggested actions described above, contact our local representative office or authorized dealer. Problem action the output is wrinkled. The output is stained. Verify that the correct print media is...

  • Page 216: The Top Margin Is Incorrect

    216 troubleshooting the top margin is incorrect note: • if the problem continues even though you have taken suggested actions described above, contact our local representative office or authorized dealer. Protrudent/bumpy paper note: • if the problem continues even though you have taken suggested ac...

  • Page 217: Other Problems

    Troubleshooting 217 other problems problem action condensation has occurred inside the printer. This usually occurs within several hours after you heat the room in winter. This also occurs when the printer is operating in a location where relative humidity reaches 85% or more. Adjust the humidity or...

  • Page 218

    218 troubleshooting understanding printer messages the printer’s lcd panel displays a message describing the current state of the printer or indicates a possible printer problem you must resolve. This section describes error codes included in the messages, their meanings, and how to clear the messag...

  • Page 219

    Troubleshooting 219 note: • as for the following message, which does not include an error code, refer to the table below for the solution. 091-441 the printer has exceeded its service life or the settings have been changed to continue using it. The quality of printouts will degrade if the printer co...

  • Page 220

    220 troubleshooting load paper then press ok aaaa bbbb aaaaa: paper size bbbbb: paper type load the specified paper and press the button to clear the message. See also: • "loading print media in the paper tray" on page 126 • "loading print media in the priority sheet inserter (psi)" on page 134 wron...

  • Page 221: Contacting Service

    Troubleshooting 221 contacting service when you call for printer service, be prepared to describe the problem you are experiencing or the error message on the lcd panel. You need to know the model of your printer and serial number. See the label on the rear cover of your printer..

  • Page 222: Getting Help

    222 troubleshooting getting help this section includes: • "lcd panel messages" on page 222 • "simplemonitor alerts" on page 222 • "obtaining the product information" on page 223 we provide several automatic diagnostic tools to help you produce and maintain print quality. Lcd panel messages the lcd p...

  • Page 223

    Troubleshooting 223 obtaining the product information obtaining the latest print driver the latest print driver can be obtained by downloading it from our web site. Note: • the communication fee shall be borne by users. 1 on your print driver's properties dialog box, click the configuration tab and ...

  • Page 224: Enabling Non-Genuine Mode

    224 troubleshooting enabling non-genuine mode when toner within the toner cartridge is empty, the replace toner cartridge message appears. When you want to use the printer in non-genuine mode, enable non-genuine mode and replace the toner cartridge. Important: • if you use the printer in non-genuine...

  • Page 225

    Troubleshooting 225 using the printer setting utility (windows only) the following procedure uses windows 7 as an example. 1 click start → all programs → fuji xerox → fuji xerox printer software for asia-pacific → your printer → printer setting utility . Note: • the window to select a printer appear...

  • Page 226

    226 troubleshooting.

  • Page 227: Maintenance

    Maintenance 227 8 maintenance this chapter includes: • "replacing the toner cartridge" on page 228 • "ordering supplies" on page 234 • "storing consumables" on page 236 • "managing the printer" on page 237 • "conserving supplies" on page 240 • "checking page counts" on page 241 • "moving the printer...

  • Page 228

    228 maintenance replacing the toner cartridge genuine toner cartridges are available only through fuji xerox. It is recommended that you use a genuine toner cartridge for your printer. Fuji xerox does not provide warranty coverage for problems caused by using non-genuine consumables. Important: • do...

  • Page 229

    Maintenance 229 when to replace the toner cartridge the printer has one toner cartridge: black (k). When a toner cartridge reaches its usable life-span, the following messages appear on the lcd panel. Important: • when placing a used toner cartridge on the floor or on a table, place a few sheets of ...

  • Page 230: Removing The Toner Cartridge

    230 maintenance removing the toner cartridge 1 turn off the printer. 2 open the front cover. 3 open the toner access cover. 4 spread a few sheets of paper on the floor or table where you want to place the removed toner cartridge. 5 turn the toner cartridge counterclockwise to unlock..

  • Page 231

    Maintenance 231 6 pull the toner cartridge out. Important: • do not touch the shutter of the used toner cartridge. • always pull the toner cartridge out slowly so you do not spill any toner. 7 place the toner cartridge slowly on the sheets of paper you spread in step 4 ..

  • Page 232: Installing A Toner Cartridge

    232 maintenance installing a toner cartridge 1 unpack a new toner cartridge and shake it five times to distribute the toner evenly. Note: • handle the toner cartridge carefully to avoid spilling of the toner. 2 insert the toner cartridge into the cartridge holder, and then turn it clockwise to align...

  • Page 233

    Maintenance 233 3 close the toner access cover. Make sure that the cover clicks into place. 4 close the front cover. 5 pack the removed toner cartridge in the box in which the installed toner cartridge was packed up. 6 taking care not to touch any spilled toner, dispose of the sheets of paper you us...

  • Page 234: Ordering Supplies

    234 maintenance ordering supplies the toner cartridge needs to be ordered occasionally. The toner cartridge includes installation instructions on the box. This section includes: • "consumables" on page 234 • "when to order a toner cartridge" on page 234 • "recycling supplies" on page 235 consumables...

  • Page 235: Recycling Supplies

    Maintenance 235 recycling supplies • for environmental protection and efficient use of resources, fuji xerox reuses returned toner cartridges and drums (photoreceptors) to make recycle parts, recycle materials or energy recovery. • proper disposal is required for toner cartridges no longer needed. D...

  • Page 236: Storing Consumables

    236 maintenance storing consumables store consumables in their original packaging until you need to use them. Do not store consumables in: • temperatures greater than 40 °c (140 °f). • an environment with extreme changes in humidity or temperature. • direct sunlight. • dusty places. • a car for a lo...

  • Page 237: Managing The Printer

    Maintenance 237 managing the printer this section includes: • "checking or managing the printer with the centreware internet services" on page 237 • "checking printer status with the simplemonitor (windows only)" on page 238 • "checking printer status through e-mail" on page 239 checking or managing...

  • Page 238: (Windows Only)

    238 maintenance checking printer status with the simplemonitor (windows only) the simplemonitor is a tool that is installed along with your print driver. It automatically checks the printer status when you send a print job. The simplemonitor can also check the status of the paper tray and remaining ...

  • Page 239

    Maintenance 239 checking printer status through e-mail when connected in a network environment where e-mail exchange is available, the printer can send an e-mail report to specified e-mail addresses containing the following information: • the network settings and the printer status • the error statu...

  • Page 240: Conserving Supplies

    240 maintenance conserving supplies you can change several settings of your print driver to conserve toner and paper. Supply setting function toner cartridge toner saving mode in the graphics tab of the print driver this check box allows the users to select a print mode that uses less toner. When th...

  • Page 241: Checking Page Counts

    Maintenance 241 checking page counts you can print the system settings page to check the total number of printed pages. The total number of printed pages is shown in the print volume section, classified by paper sizes. Single side print (including multiple up print) is counted as one job, and 2-side...

  • Page 242: Moving The Printer

    242 maintenance moving the printer important: • printer must be moved or stored top-side up after usage or it may break down..

  • Page 243

    Maintenance 243 1 turn off the printer. 2 disconnect the power cord, interface cable, and any other cables. 3 remove all paper from the center output tray and close the output tray extension, if open..

  • Page 244

    244 maintenance 4 remove the paper tray from the printer. 5 lift the printer and move it gently. Note: • if you move the printer over a long distance, be sure to remove the toner cartridge and pack the printer inside a box to avoid spilling of the toner. 6 place the printer at a new location and rep...

  • Page 245: Contacting Fuji Xerox

    Contacting fuji xerox 245 9 contacting fuji xerox this chapter includes: • "technical support" on page 246 • "online services" on page 247.

  • Page 246: Technical Support

    246 contacting fuji xerox technical support fuji xerox recommends the customer first utilize support materials shipped with the product, product diagnostics, information contained on the web, and e-mail support. If unsuccessful, to obtain services under product warranty, the customer must notify fuj...

  • Page 247: Online Services

    Contacting fuji xerox 247 online services you can find detail product and consumable warranty information and activate your warranty by registering your details on our web site at http://www.Fujixerox.Com/support/docuprint/ . Fuji xerox online support assistant provides instructions and troubleshoot...

  • Page 248

    248 contacting fuji xerox.

  • Page 249: Index

    Index 249 index numerics 2 sided options 176 , 181 a adjust altitude 173 adjust btr 170 adjust fusing unit 171 admin menu 164 auto reset 169 automatic duplex printing 143 avoiding jams 191 b back button 34 basic printer problems 203 c cancel job button 34 canceling a print job 142 from computer 142 ...

  • Page 250

    250 index l labels 170 , 171 launcher 44 layout 182 lcd 34 lcd panel 34 lcd panel messages 222 levers 33 license 9 light card 170 , 171 line termination 180 liquid crystal display 34 loading envelopes paper tray 130 priority sheet inserter (psi) 137 loading print media 125 paper tray 126 priority sh...

  • Page 251

    Index 251 print media 240 dimensions 125 print mode 181 print quality problems 207 printer managing 237 messages 218 moving 242 status 239 printer messages 218 printer setting utility 42 printer software 39 printer status 239 printing 141 basics 115 custom paper 153 from computer 141 method 27 probl...

  • Page 252

    252 index x xml paper specification print driver 58 , 96.