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Xerox PHASER 3116 User Manual

Manual is about: Personal Laser Printer

Summary of PHASER 3116

  • Page 1

    Phaser 3116.

  • Page 2

    1 this manual is provided for information purposes only. All information included herein is subject to change without notice. Xerox corporation is not responsible for any damages, direct or indirect, arising from or related to use of this manual. © 2004 xerox corporation. All rights reserved. • phas...

  • Page 3: Ontents

    2 c ontents chapter 1: i ntroduction special features .................................................. 1.2 printer components ............................................. 1.4 front view ..................................................... 1.4 inside view ............................................

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    3 chapter 3: u sing p rint m aterials choosing paper and other materials ....................... 3.2 sizes and capacities ....................................... 3.3 guidelines for paper and special materials .......... 3.4 selecting the output location ................................ 3.5 printing ...

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    4 chapter 5: m aintaining y our p rinter maintaining the toner cartridge ............................. 5.2 redistributing toner ........................................ 5.3 replacing the toner cartridge .......................... 5.4 cleaning the printer ................................................

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    5 chapter 7: a ppendix using your printer in linux .................................... 7.2 installing the printer driver .............................. 7.2 changing the printer connection method ............ 7.6 using the configuration tool ............................ 7.8 changing llpr properties ...

  • Page 7

    6 important precautions and safety information when using this machine, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to people: 1 read and understand all instructions. 2 use common sense whenever operating electrical appliances. 3 follow...

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    7 13 unplug the machine from the pc and ac wall outlet, and refer servicing to qualified service personnel under the following conditions: •when any part of the power cord, plug, or connecting cable is damaged or frayed. •if liquid has been spilled into the machine. •if the machine has been exposed ...

  • Page 9

    8 environmental and safety consideration laser safety statement the printer is certified in the u.S. To conform to the requirements of dhhs 21 cfr, chapter 1 subchapter j for class i(1) laser products, and elsewhere, is certified as a class i laser product conforming to the requirements of iec 825. ...

  • Page 10

    9 ozone safety during normal operation, this machine produces ozone. The ozone produced does not present a hazard to the operator. However, it is advisable that the machine be operated in a well ventilated area. If you need additional information about ozone, please contact your nearest xerox dealer...

  • Page 11: Radio Frequency Emissions

    10 radio frequency emissions fcc regulations this device has been tested and found to comply with the limits for a class b digital device, pursuant to part 15 of the fcc rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This...

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    11 declaration of conformity (european countries) approvals and certifications the ce marking applied to this product symbolizes xerox corporation. Declaration of conformity with the following applicable 93/68/eec directives of the european union as of the dates indicated: january 1, 1995: council d...

  • Page 13

    12 safety notes this xerox product and supplies are manufactured, tested and certified to strict safety regulations, electromagnetic regulations and established environmental standards. Warning: any unauthorised alteration, which may include the addition of new functions or connection of external de...

  • Page 14

    13 warning this product must be connected to a protective earth circuit. This product is supplied with a plug that has a protective earth pin. This plug will fit only into an earthed electrical outlet. This is a safety feature. To avoid risk of electric shock, contact your electrician to replace the...

  • Page 15

    14 operator accessible areas this product has been designed to restrict operator access to safe areas only. Operator access to hazardous areas is restricted with covers or guards, which would require a tool to remove. Never remove these covers or guards. Maintenance any operator product maintenance ...

  • Page 16: Ntroduction

    1 i ntroduction congratulations on the purchase of your printer! This chapter includes: • special features • printer components • understanding the control panel.

  • Page 17: Special Features

    I ntroduction 1.2 special features your new printer is equipped with special features that improve the print quality, giving you a competitive edge. You can: print with excellent quality and high speed • you can print at 600 dots per inch (dpi). See page 4.13. • up to 14 ppm in a4 (15 ppm in letter)...

  • Page 18

    I ntroduction 1.3 1 save your time and money • allows you to use the toner save mode to save toner. See page 4.8. • allows you to print multiple pages on one single sheet of paper to save paper (n-up printing). See page 4.9. • this printer meets energy star guidelines for energy efficiency. Print in...

  • Page 19: Printer Components

    I ntroduction 1.4 printer components front view manual feeder guide tray front cover top output tray (face down) control panel power switch output support manual feeder paper level indicator.

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    I ntroduction 1.5 1 inside view rear view toner cartridge front cover rear output tray (face up) usb port power receptacle.

  • Page 21

    I ntroduction 1.6 understanding the control panel on line/error ( ) and toner save ( ) leds led description if the lights green, the printer is ready to print. If the lights red, the printer is experiencing an error, such as jammed paper, the open cover or the empty toner cartridge. See “troubleshoo...

  • Page 22

    I ntroduction 1.7 1 cancel( ) button if the and leds blink, your system has some problems. To solve the problem, see “troubleshooting error messages” on page 6.18 led description function description printing demo page in ready mode, press and hold this button for about 2 seconds until all leds blin...

  • Page 23: Ote

    I ntroduction 1.8 n ote.

  • Page 24: Setting Up Your Printer

    2 this chapter provides step by step information on setting up your printer. This chapter includes: • unpacking • installing the toner cartridge • loading paper • connecting a printer cable • turning the printer on • printing a demo page • installing printer software setting up your printer.

  • Page 25: Unpacking

    S etting u p y our p rinter 2.2 unpacking 1 remove the printer and all accessories from the packing carton. Make sure that the printer has been packed with the following items: notes: • the 1,000 pages and 3,000 pages toner cartridges have different shapes. • if any items are missing or damaged, not...

  • Page 26

    S etting u p y our p rinter 2.3 2 2 carefully remove all of packing tapes from the printer. Selecting a location select a level, stable place with adequate space for air circulation. Allow extra space for opening covers and tray. The area should be well-ventilated and away from direct sunlight or so...

  • Page 27

    S etting u p y our p rinter 2.4 installing the toner cartridge 1 grasp the front cover and pull it toward you to open. Note: because the printer is very light, it may be moved when you use it; for example, when opening/closing the tray or installing/ removing the toner cartridge. Be careful not to m...

  • Page 28

    S etting u p y our p rinter 2.5 2 4 locate the cartridge slots inside the printer, one on each side. 5 grasp the handle and insert the cartridge in the printer until it snaps into place. 6 close the front cover. Make sure that the cover is securely closed. If the cover is not firmly closed, printing...

  • Page 29: Loading Paper

    S etting u p y our p rinter 2.6 loading paper you can load approximately 250 sheets of paper in the tray. 1 pull the tray out of the printer. Note: because the printer is very light, it may be moved when you use it; for example, when opening/closing the tray or installing/ removing the toner cartrid...

  • Page 30

    S etting u p y our p rinter 2.7 2 3 load paper with the print side facing down. Make sure that all four corners are flat in the tray. 4 pay attention to the paper limit mark on the left inside wall of the tray. Paper overloading may cause paper jams. Note: if you want to change the paper size in the...

  • Page 31

    S etting u p y our p rinter 2.8 changing the paper size in the tray 1 pinch the rear guide as shown below to adjust for the paper length. 2 pinch the side guide as shown and slide it to the left flush against the paper. Notes: • do not push the width guide far enough to cause the material to warp. •...

  • Page 32: Connecting A Printer Cable

    S etting u p y our p rinter 2.9 2 connecting a printer cable to print from your computer, you need to connect your printer to your computer with a universal serial bus (usb) cable. Using a usb cable note: connecting the printer to the usb port of the computer requires a certified usb cable. 1 make s...

  • Page 33: Turning The Printer On

    S etting u p y our p rinter 2.10 turning the printer on 1 plug the power cord into the power receptacle on the back of the printer. 2 plug the other end into a properly grounded ac outlet and turn on the printer using the power switch. Caution: • the fusing area at the rear portion of the inside of ...

  • Page 34: Printing A Demo Page

    S etting u p y our p rinter 2.11 2 printing a demo page print a demo page to make sure that the printer is operating correctly. 1 hold down the button for about 2 seconds to print a demo page. 2 the demo page shows the printer’s current configuration. Personal laser printer xerox great performance g...

  • Page 35: Installing Printer Software

    S etting u p y our p rinter 2.12 installing printer software the supplied cd-rom contains windows printing software, linux printing software, on-line user’s guide and acrobat reader to view the user’s guide. If you are printing from windows you can install the following printer software using the cd...

  • Page 36

    S etting u p y our p rinter 2.13 2 installing printer software in windows system requirements verify the following: • at least 32 mb (windows 98/me), 64 mb (windows 2000), 128 mb (windows xp) or more of ram is installed on your pc. • there is at least 300 mb of free disk space on your pc. • all appl...

  • Page 37

    S etting u p y our p rinter 2.14 3 click install printer driver. 4 the welcome window opens. Click next. 5 follow the instructions on the screen to complete the installation..

  • Page 38

    S etting u p y our p rinter 2.15 2 reinstalling printer software reinstall is required if your installation fails. 1 from the start menu, select programs. 2 select xerox phaser 3116, and then xerox phaser 3116 driver maintenence . 3 the xerox phaser 3116 driver maintenance window appears. Click repa...

  • Page 39

    S etting u p y our p rinter 2.16 changing the display language after installation of the software, you can change the display language. 1 from the start menu, select programs. 2 select xerox phaser 3116, and language selection. 3 select the desired language from the language selection window, and cl...

  • Page 40: Using Print Materials

    3 this chapter will help you understand types of paper you can use with this printer and how to properly load paper in the tray for the best print quality. This chapter includes: • choosing paper and other materials • selecting the output location • loading paper • printing on envelopes • printing o...

  • Page 41

    U sing p rint m aterials 3.2 choosing paper and other materials you can print on a variety of print materials, such as plain paper, envelopes, labels, transparencies and so on. See “paper specifications” on page 7.13. To get the best possible print quality, use only high-quality copier-grade paper. ...

  • Page 42

    U sing p rint m aterials 3.3 3 sizes and capacities size input source/capacity a a. Depending on paper thickness, the maximum capacity may be reduced. Tray manual feeder plain paper letter (8.5 x 11 in.) legal (8.5 x 14 in.) executive (7.25 x 10.5 in.) folio (8.5 x 13 in.) a4 (210 x 297 mm) b5 (182 ...

  • Page 43

    U sing p rint m aterials 3.4 guidelines for paper and special materials when selecting or loading paper, envelopes, or other special materials, keep these guidelines in mind: • attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality. • use cut-sheet p...

  • Page 44

    U sing p rint m aterials 3.5 3 selecting the output location the printer has two output locations: the rear output tray and the top output tray. To use the top output tray, be sure the rear output tray is closed. To use the rear output tray, open it. Notes: • if paper coming out of the top output tr...

  • Page 45

    U sing p rint m aterials 3.6 printing to the rear output tray (face up) the printer always prints to the rear output tray if it is open. Paper comes out of the printer face-up, and each time a sheet of paper comes out, it falls down from the printer. Printing from the manual feeder to the rear outpu...

  • Page 46: Loading Paper

    U sing p rint m aterials 3.7 3 2 if you do not want to print to the rear output tray then close the tray. The pages will stack on the top output tray. Loading paper proper paper loading helps prevent paper jams and ensure trouble-free printing. Do not remove the tray while a job is printing. Doing s...

  • Page 47

    U sing p rint m aterials 3.8 using the manual feeder if you select manual feed in the source option, you can manually load paper in the manual feeder. Manually loading paper can be helpful when you want to check the print quality after each page is printed. If you experience a paper jam from the tra...

  • Page 48

    U sing p rint m aterials 3.9 3 in manual feed mode, you can’t cancel a print job by pressing the button. To cancel a print job in manual feed mode: 1 turn the printer off. 2 double-click the icon at right bottom of the window. 3 select a job you want to cancel. 4 for windows 98/me, select cancel pri...

  • Page 49: Printing On Envelopes

    U sing p rint m aterials 3.10 printing on envelopes 1 open the rear output tray. Load the envelopes into the manual feeder with the flap side down. The stamp area is on the left side and the end of the envelope with the stamp area enters the feeder first. 2 adjust the guide to the edge of the envelo...

  • Page 50: Printing On Labels

    U sing p rint m aterials 3.11 3 3 when you print on envelopes, you must select manual feed for source from the software application, and then select the correct paper size and type. For details, see page 4.6. 4 press the button to start feeding. Note: please be careful when you open the rear cover. ...

  • Page 51: Printing On Transparencies

    U sing p rint m aterials 3.12 2 adjust the guide to fit the width of the labels. 3 when you print on labels, you must select manual feed for source from the software application, and then select the correct paper size and type. For details, see page 4.6. Note: please be careful when you open the rea...

  • Page 52

    U sing p rint m aterials 3.13 3 1 open the rear output tray. Load transparencies in the manual feeder with print side up, and the top with the adhesive strip going first. 2 adjust the guide to fit the width of the transparencies. 3 when you print on transparencies, you must select manual feed for so...

  • Page 53: Printing On Card Stock Or

    U sing p rint m aterials 3.14 printing on card stock or custom-sized materials postcards, 3.5 by 5.83 in.(index) cards and other custom-sized materials can be printed with this printer. The minimum size is 76 by 127mm(3.0 by 5.0 in.) and the maximum size is 216 by 356mm(8.5 by 14 in.). 1 open the re...

  • Page 54: Printing On Preprinted Paper

    U sing p rint m aterials 3.15 3 3 when you print on card stocks or the custom-sized paper, you must select manual feed for source from the software application, and then select the correct paper size and type. For details, see page 4.6. Note: if the size of your print material is not listed in the s...

  • Page 55

    U sing p rint m aterials 3.16 1 load letterheads into the tray you want to use, as shown in the figures below. Adjust the guides to fit the width of the paper stack. 2 when you print, configure the paper source, type and size properly in the software application. For details, see page 4.6. Load with...

  • Page 56: Printing Tasks

    4 this chapter explains the printing options and common printing tasks. This chapter includes: • printing a document • setting paper properties • using the toner save mode • printing multiple pages on one sheet of paper (n- up printing) • scaling your document • fitting your document to a selected p...

  • Page 57: Printing A Document

    P rinting t asks 4.2 printing a document the following procedure describes the general steps required for printing from various windows applications. The exact steps for printing a document may vary depending on the application program you are using. Refer to the user’s guide of your software applic...

  • Page 58

    P rinting t asks 4.3 4 4 now you see the xerox phaser 3116 properties window, which allows you to access all the information you will need when using your printer. The layout tab is first displayed. If necessary, select the orientation option. The orientation option allows you to select the directio...

  • Page 59

    P rinting t asks 4.4 7 when you complete setting the properties, click ok until the print window is displayed. 8 click ok to start printing. Notes: • most windows applications will override settings you specify in the printer driver. Change all print settings available in the software application fi...

  • Page 60

    P rinting t asks 4.5 4 to stop a print job from the printers folder 1 from the windows start menu, select settings. 2 select printers to open the printers window, and double- click the xerox phaser 3116 icon. 3 from the document menu, select cancel printing (windows 98/me) or cancel (windows 2000/xp...

  • Page 61: Setting Paper Properties

    P rinting t asks 4.6 setting paper properties use the following options to set the basic paper handling needs when you access the printer properties. See page 4.2 for more information on accessing printer properties. Click the paper tab to access various paper properties. Property description copies...

  • Page 62

    P rinting t asks 4.7 4 make sure that source is set to the corresponding paper tray. Manual feed source is used when you use the manual feeder to print using special materials. You have to load one sheet at a time into the the printer. See page 3.8. If the paper source is set to auto select, the pri...

  • Page 63: Using The Toner Save Mode

    P rinting t asks 4.8 using the toner save mode toner save mode allows the printer to use less toner on each page. Selecting this option will extend the life of your toner cartridge and reduce your cost per page, but will reduce print quality. 1 to change the print settings from your software applica...

  • Page 64

    P rinting t asks 4.9 4 printing multiple pages on one sheet of paper (n-up printing) you can select the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages will appear decreased in size and arranged on the sheet. You can print up to 16 pages on one s...

  • Page 65: Scaling Your Document

    P rinting t asks 4.10 4 select the page order, if necessary. 5 click the paper tab, select the paper source, size and type. 6 click ok and print the document. Scaling your document you can scale your print job on a page. 1 to change the print settings from your software application, access the print...

  • Page 66: Paper Size

    P rinting t asks 4.11 4 4 click the paper tab, select the paper source, size and type. 5 click ok and print the document. Fitting your document to a selected paper size this printer feature allows you to scale your print job to any selected paper size regardless of the digital document size. This ca...

  • Page 67: Printing Posters

    P rinting t asks 4.12 printing posters this feature allows you to print a single-page document onto 4, 9, or 16 sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. 1 to change the print settings from your software application, access the printer properti...

  • Page 68: Setting Graphic Properties

    P rinting t asks 4.13 4 specify an overlap in millimeter or inch to make it easier to reconstruct the resulting poster. 4 click the paper tab, select the paper source, size and type. 5 click ok and print the document. You can complete the poster by reconstructing the results. Setting graphic propert...

  • Page 69

    P rinting t asks 4.14 property description resolution you can select the printing resolution by choosing from 600 dpi (normal) or 300 dpi (draft). The higher the setting, the sharper the clarity of printed characters and graphics. Higher settings may increase time it takes to print a document. Toner...

  • Page 70

    P rinting t asks 4.15 4 advanced options (continued) true-type options this option determines what the driver tells the printer about how to image the text in your document. Select the appropriate setting according to the status of your document. • download as bit image: when this option is selected...

  • Page 71: Printing Watermarks

    P rinting t asks 4.16 printing watermarks the watermark option allows you to print text over an existing document. For example, you may want to have large gray letters reading “draft” or “confidential” printed diagonally across the first page or all pages of a document. There are several predefined ...

  • Page 72

    P rinting t asks 4.17 4 creating a watermark 1 to change the print settings from your software application, access the printer properties. See page 4.2. 2 click the other features tab, and click the edit button in the watermark section. The watermarks window appears. 3 you can enter the desired text...

  • Page 73

    P rinting t asks 4.18 editing a watermark 1 to change the print settings from your software application, access the printer properties. See page 4.2. 2 click the other features tab, and click the edit button in the watermark section. The watermarks window appears. 3 select the watermark you want to ...

  • Page 74: Printing Overlays

    P rinting t asks 4.19 4 printing overlays what is an overlay? An overlay is text and/or images stored in the computer hard disk drive(hdd) as a special file format that can be printed on any document. Overlays are often used to take the place of preprinted forms and letterhead paper. Rather than usi...

  • Page 75

    P rinting t asks 4.20 4 in the overlays window, click create overlay. 5 in the create overlay window, type a name of up to eight characters in the file name box. Select the destination path, if necessary. (the default is c:\formover). 6 click save. You will see the name in the overlay list. 7 click ...

  • Page 76

    P rinting t asks 4.21 4 using a page overlay after an overlay has been created, it is ready to be printed with your document. To print an overlay with a document: 1 create or open the document you want to print. 2 to change the print settings from your software application, access the printer proper...

  • Page 77

    P rinting t asks 4.22 6 if necessary, click confirm page overlay when printing. If this box is checked, a message window will appear each time you submit a document for printing, asking you to confirm your wish to print an overlay on your document. Answering yes to the window means that the selected...

  • Page 78: Using Output Options

    P rinting t asks 4.23 4 using output options you can use the options for output of your document. See page 4.2 for more information about accessing printer properties. Click the other features tab to access the output options feature. Property description print order you can set in what sequence the...

  • Page 79

    P rinting t asks 4.24 setting up locally shared printer you can connect the printer directly to a selected computer, which is called “host computer”, on the network. The printer can be shared by other users on the network through a windows 98, me, 2000 or xp network printer connection. Windows 98/me...

  • Page 80

    P rinting t asks 4.25 4 setting up client pc 1 right-click start, and select explorer. 2 open your network folder in the left column. 3 right-click the shared name, and select capture printer port. 4 select the port you want, check the reconnect at log on box, and then click ok. 5 from the start men...

  • Page 81

    P rinting t asks 4.26 setting up client pc 1 right-click start, and select explorer. 2 open your network folder in the left column. 3 click the shared name. 4 from the start menu, select settings and printers. (windows 2000) from the start menu, select printers and faxes. (windows xp) 5 double-click...

  • Page 82: Maintaining Your Printer

    5 this chapter provides suggestions for maintaining the toner cartridge and the printer. This chapter includes: • maintaining the toner cartridge • cleaning the printer • consumables and replacement parts maintaining your printer.

  • Page 83

    M aintaining y our p rinter 5.2 maintaining the toner cartridge toner cartridge storage to get the maximum results from the toner cartridge, keep the following guidelines in mind. • do not remove the toner cartridge from its package until ready for use. • do not refill the toner cartridge. The print...

  • Page 84

    M aintaining y our p rinter 5.3 5 redistributing toner when toner is low, faded or light areas may appear on a printed page. You may be able to temporarily improve the print quality by redistributing the toner. The following procedures may allow you to finish the current print job before replacing t...

  • Page 85

    M aintaining y our p rinter 5.4 3 gently shake the toner cartridge from side to side five or six times to redistribute the toner. Note: if the toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. 4 reinsert the toner cartridge i...

  • Page 86: Cleaning The Printer

    M aintaining y our p rinter 5.5 5 cleaning the printer to maintain the print quality, follow the cleaning procedures below each time the toner cartridge is replaced or if print quality problems occur. Note: while cleaning the inside of the printer, be careful not to touch the transfer roller (locate...

  • Page 87

    M aintaining y our p rinter 5.6 3 with a dry, lint-free cloth, wipe away any dust and spilled toner from the toner cartridge area and the toner cartridge cavity. Note: to prevent damage to the toner cartridge, do not expose it to light for more than a few minute. Cover it with a piece of paper, if n...

  • Page 88

    M aintaining y our p rinter 5.7 5 printing a cleaning sheet if you are experiencing blurred, faded or smeared printouts. Printing a cleaning sheet cleans the drum inside the toner cartridge. This process will produce a page with toner debris, which should be discarded. 1 ensure that the printer is t...

  • Page 89: Consumables and Replacement

    M aintaining y our p rinter 5.8 consumables and replacement parts from time to time, you will need to replace the roller and fuser unit to maintain top performance and avoid print quality problems and paper feed problems resulting from worn parts. The following items should be replaced after you hav...

  • Page 90: Solving Problems

    6 this chapter provides helpful information for what to do if you encounter an error while using your printer. This chapter includes: • troubleshooting checklist • solving general printing problems • clearing paper jams • solving print quality problems • troubleshooting error messages • common windo...

  • Page 91: Troubleshooting Checklist

    S olving p roblems 6.2 troubleshooting checklist if the printer is not working properly, consult the following checklist. If the printer does not pass a step, follow the corresponding troubleshooting suggestions. Check solution check the power cord and the power switch. Check the power source by plu...

  • Page 92

    S olving p roblems 6.3 6 solving general printing problems for problems with the operation of your printer, refer to the table for suggested solutions. Problem possible cause solution the printer does not print the printer is not receiving power. Check the power cord connections. Check the power swi...

  • Page 93

    S olving p roblems 6.4 problem possible cause solution the printer does not print. (continued) the printer driver may be incorrectly installed. Reinstall the printer driver; see page 2.15. Try printing a demo page. The printer is malfunctioning. Check the leds on the control panel to determine if th...

  • Page 94

    S olving p roblems 6.5 6 the paper keeps jamming. There is too much paper in the paper tray. Remove excess paper from the tray. If printing on special materials, use the manual feeder. An incorrect type of paper is being used. Use only paper that meets the specifications required by the printer. An ...

  • Page 95

    S olving p roblems 6.6 attention: if you have any printing problem after your printer prints about 60,000 pages, you must contact the customer service to replace the transfer roller. The illustrations print incorrectly in adobe illustrator. The setting in the software application is wrong. Print the...

  • Page 96: Clearing Paper Jams

    S olving p roblems 6.7 6 clearing paper jams occasionally, paper can be jammed during a print job. Some of causes include: • the tray is loaded improperly or overfilled. • the tray has been pulled out during a print job. • the front cover has been opened during a print job. • paper that does not mee...

  • Page 97

    S olving p roblems 6.8 2 open the rear output tray. 3 loosen the paper if it is caught in the feed rollers. Then pull the paper gently out. Note: please be careful when you open the rear cover. The inside of the printer is still hot. 4 close the rear output tray. 5 open and close the front cover. Pr...

  • Page 98

    S olving p roblems 6.9 6 in the paper feed area 1 slide out the tray to expose the jammed paper. 2 remove any missfeed paper by pulling it out by the visible edge from the tray. Make sure that all of the paper is properly aligned in the tray. 3 slide the tray back into the printer. 4 open and close ...

  • Page 99

    S olving p roblems 6.10 around the toner cartridge 1 open the front cover. 2 push the toner cartridge down and remove it from the printer. 3 gently pull the paper toward you. 4 check that there is no other paper in the printer. 5 reinstall the toner cartridge, and then close the cover. Printing can ...

  • Page 100

    S olving p roblems 6.11 6 tips for avoiding paper jams when printing on the a5-sized paper if paper jams frequently occur when you print on the a5-sized paper: 1 open the input tray and load paper into the tray as shown below. 2 open the xerox phaser 3116 properties window, set the paper size to a5(...

  • Page 101

    S olving p roblems 6.12 tips for avoiding paper jams by selecting the correct paper types, most paper jams can be avoided. If a paper jam occurs, follow the steps outlined in “clearing paper jams” on page 6.7. • follow the procedures in “loading paper” on page 2.6. Ensure that the adjustable guides ...

  • Page 102

    S olving p roblems 6.13 6 solving print quality problems problem solution light or faded print if a vertical white streak or faded area appears on the page: • the toner supply is low. You may be able to temporarily extend the toner cartridge life. See “redistributing toner” on page 5.3. If this does...

  • Page 103

    S olving p roblems 6.14 vertical lines if black vertical streaks appear on the page: • the drum inside the toner cartridge has probably been scratched. Install a new toner cartridge. Gray background if the amount of background shading becomes unacceptable, the procedures below may fix the problem. •...

  • Page 104

    S olving p roblems 6.15 6 background scatter background scatter results from bits of toner distributed on the printed page. • the paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture. • ...

  • Page 105

    S olving p roblems 6.16 wrinkles or creases ensure that the paper is loaded properly. • check the paper type and quality. See “paper specifications” on page 7.13. • open the rear cover and try printing to the rear output tray (face-up). • turn over the stack of paper in the input tray. Also try rota...

  • Page 106

    S olving p roblems 6.17 6 horizontal stripes if horizontally aligned black streaks or smears appear: • the toner cartridge may be installed improperly. Remove the cartridge and reinsert. • the toner cartridge may be defective. Install a new toner cartridge. See “installing the toner cartridge” on pa...

  • Page 107

    S olving p roblems 6.18 troubleshooting error messages when the printer experiences an error, the control panel will indicate an error message with the indicator lights. Find the light pattern below that matches the printer light pattern and follow the solutions to clear the error. Led status legend...

  • Page 108: Common Windows Problems

    S olving p roblems 6.19 6 common windows problems note: refer to microsoft windows 98, me, 2000 or xp user’s guide that came with your pc for further information on windows error messages. Problem possible cause and solution “file in use” message appears during installation. Exit all software applic...

  • Page 109: Common Linux Problems

    S olving p roblems 6.20 common linux problems problem possible cause and solution i can’t change settings in the configuration tool. You need to have administrator privileges to be able to affect global settings. I am using the kde desktop but the configuration tool and llpr won’t start. Maybe you d...

  • Page 110

    S olving p roblems 6.21 6 the n-up setting does not work correctly for some of my documents. The n-up feature is achieved through post-processing of the postscript data that is being sent to the printing system. However, such post-processing can only be adequately achieved if the postscript data con...

  • Page 111

    S olving p roblems 6.22 how do i specify the ip address of my smb server? It can be specified in the “add printer” dialog of the configuration tool, if you don’t use the cups printing system. Unfortunately, cups currently doesn’t allow to specify the ip address of smb printers, so you will have to b...

  • Page 112: Ppendix

    7 this chapter includes: • using your printer in linux • printer specifications • paper specifications a ppendix.

  • Page 113: Using Your Printer In Linux

    A ppendix 7.2 using your printer in linux installing the printer driver system requirements supported os • redhat 6.2/7.0/7.1 and above • linux mandrake 7.1/8.0 and above • suse 6.4/7.0/7.1 and above • debian 2.2 and above • caldera openlinux 2.3/2.4 and above • turbo linux 6.0 and above • slackware...

  • Page 114

    A ppendix 7.3 7 installing printer driver 1 make sure that you connect the printer to your computer. Turn both the computer and the printer on. 2 when the administrator login window appears, type in “root” in the login field and enter the system password. Note: you must log in as a super user (root)...

  • Page 115

    A ppendix 7.4 5 if you selected recommended, go to step 6. For expert, select the desired option and then click begin install. 6 the printer driver installation begins. When the installation is completed, click start. 7 the linux printer configuration window opens. Click the add printer icon on the ...

  • Page 116

    A ppendix 7.5 7 8 you see the printers currently added in your system. Select the printer you will use. The function tabs available for the selected printer appear at the top of the add a printer window. 9 click the connection tab and ensure that the printer port is set properly. If not proper, chan...

  • Page 117

    A ppendix 7.6 12 when the window prompts that the new printer is successfully configured, click ok. 13 the linux printer configuration window re-appears. From the info tab, you can view the information about your printer. If necessary, you can change the printer configuration. For details about chan...

  • Page 118

    A ppendix 7.7 7 4 when the linux printer configuration window appears, click the add printer icon on the toolbar at the top of the window. 5 click the connection tab at the top of the add a printer window. Ensure that the printer port is set properly. If not proper, change the device setting. 6 clic...

  • Page 119

    A ppendix 7.8 3 the administrator login window appears. Type in “root” in the login field and enter the system password. Click proceed. Note: you must log in as a super user (root) to uninstall the printer software. If you are not, ask your system administrator. 4 the message window which is asking ...

  • Page 120

    A ppendix 7.9 7 2 the linux printer configuration window shows a list of installed printers at the left pane. The right pane shows a number of tabs that display information regarding the currently selected printer. Select your printer, if not currently selected. 3 the info tab shows general informat...

  • Page 121

    A ppendix 7.10 note: regular users are able to override the system-wide default settings defined by the administrator. When a regular user clicks apply, these custom settings will be saved in the user’s profile and may be later used with llpr. If the administrator is running the configuration tool, ...

  • Page 122

    A ppendix 7.11 7 3 the llpr properties window opens. You will see the following six tabs at the top of the window: • general - allows you to change the paper size, the paper type, the paper source, the orientation of the documents, enable duplex feature, add start and end banners, and change the num...

  • Page 123: Printer Specifications

    A ppendix 7.12 printer specifications item specifications and description print speed a a. Print speed will be affected by operating system used, computing performance, appli- cation software, connecting method, media type, media size and job complexity. Up to 14 ppm in a4 (15 ppm in letter) resolut...

  • Page 124: Paper Specifications

    A ppendix 7.13 7 paper specifications overview your printer accepts a variety of print materials, such as cut- sheet paper (including up to 100% recycled fiber content paper), envelopes, labels, transparencies and custom-size paper. Properties, such as weight, composition, grain and moisture content...

  • Page 125

    A ppendix 7.14 supported sizes of paper note: you may experience jams when using print materials with a length of less than 127 mm (5 in.). For optimum performance, ensure that you are storing and handling the paper correctly. Please refer to “printer and paper storage environment” on page 7.17. Pap...

  • Page 126

    A ppendix 7.15 7 guidelines for using paper for the best result, use conventional 75 g/m 2 (20 lb) paper. Ensure that the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. If you are unsure of what type of paper you are...

  • Page 127

    A ppendix 7.16 paper specifications paper output capacity category specifications acid content 5.5 ~ 8.0 ph caliper 0.094 ~ 0.18 mm (3.0 ~ 7.0 mils) curl in ream flat within 5 mm (0.02 in.) cut edge conditions cut with sharp blades with no visible fray. Fusing compatibility must not scorch, melt, of...

  • Page 128

    A ppendix 7.17 7 printer and paper storage environment paper storage environmental conditions directly affect the feed operation. Ideally, the printer and paper storage environment should be at or near room temperature, and not too dry or humid. Remember that paper is hygroscopic; it absorbs and los...

  • Page 129: Ote

    A ppendix 7.18 n ote.

  • Page 130: Ndex

    1 i ndex c cancel, print 4.4 clean, printer 5.5 cleaning sheet, print 5.7 connect power cord 2.10 usb cable 2.9 control panel,use 1.6 d demo page, print 2.11 document, print 4.2 e error, solve 6.18 i install software 2.13 toner 2.4 l language, change 2.16 load paper 3.7 o output tray, select 3.5 ove...

  • Page 131

    2 install 2.13 linux 7.2 overview 2.12 system requirements 2.13 uninstall 2.15 specification paper 7.13 printer 7.12 t toner install 2.4 life 5.2 redistribute 5.3 replace 5.4 toner save 4.8 w watermark create 4.17 delete 4.18 edit 4.18 print 4.16.

  • Page 132: Phaser 3116

    Phaser 3116.