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Xerox Phaser 3300 Servce Manual

Summary of Phaser 3300

  • Page 1

    Phaser ® 3300mfp multi function printer phaser ® 3300mfp service manual.

  • Page 3: Service Manual

    Service manual 701p48425 phaser ® 3300mfp multifunction product warning the following servicing instructions are for use by qualified service personnel only. To avoid personal injury, do not perform any servicing other than that contained in the operating instructions, unless you are qualified to do...

  • Page 4

    Ii phaser 3300mfp service manual first printing: july 2008 prepared by: xerox corporation xog worldwide product training and information 26600 sw parkway wilsonville, or 97070 unpublished rights reserved under the copyright laws of the united states. Contents of this publication may not be reproduce...

  • Page 5: Service Terms

    Phaser 3300mfp service manual iii service terms manual terms various terms are used throughout this manual to either provide additional information on a specific topic or to warn of possible danger present during a procedure or action. Be aware of all symbols and terms when they are used, and always...

  • Page 6

    Iv phaser 3300mfp service manual symbols marked on the product warning. Danger invisible laser radiation when open. Avoid direct exposure to beam. Hot surface on or in the printer. Use caution to avoid personal injury. Warning. Use caution to avoid personal injury. Use caution (or draws attention to...

  • Page 7: Power Safety Precautions

    Phaser 3300mfp service manual v power safety precautions power source for 115 vac printers, do not apply more than 127 volts rms between the supply conductors or between either supply conductor and ground. For 230 vac printers, do not apply more than 254 volts rms between the supply conductors or be...

  • Page 8

    Vi phaser 3300mfp service manual electrostatic discharge precautions some semiconductor components, and the respective sub-assemblies that contain them, are vulnerable to damage by electrostatic discharge (esd). These components include integrated circuits (ics), large-scale integrated circuits (lsi...

  • Page 9: Service Safety Summary

    Phaser 3300mfp service manual vii service safety summary general guidelines for qualified service personnel only: refer also to the preceding “power safety precautions” on page v. Use care when servicing with power: dangerous voltages may exist at several points in this product. To avoid personal in...

  • Page 10

    Viii phaser 3300mfp service manual maintenance cleaning before cleaning this product, unplug the product from the electrical outlet. Always use materials specifically designated for this product, the use of other materials may result in poor performance and create a hazardous situation. Do not use a...

  • Page 11

    Phaser 3300mfp service manual ix servicing electrical components before starting any service procedure, switch the printer power off and unplug the power cord from the wall outlet. If you must service the printer with power applied, be aware of the potential for electrical shock. Warning do not touc...

  • Page 12

    X phaser 3300mfp service manual moving the printer warning parts of the printer are hot. Wait at least 30 minutes for the printer to cool before moving or packing the printer. Use the power switch to turn off the printer, and unplug all cables and cords. Do not turn the printer off by pulling the po...

  • Page 13: Regulatory Information

    Phaser 3300mfp service manual xi regulatory information xerox has tested this product to electromagnetic emission and immunity standards. These standards are designed to mitigate interference caused or received by this product in a typical office environment. United states (fcc regulations) this equ...

  • Page 14

    Xii phaser 3300mfp service manual european union the ce mark applied to this product symbolizes xerox’s declaration of conformity with the following applicable directives of the european union as of the dates indicated: this product, if used properly in accordance with the user's instructions, is ne...

  • Page 15: Manual Organization

    Phaser 3300mfp service manual xiii manual organization the phaser 3300mfp multifunction product service manual is the primary document used for repairing, maintaining, and troubleshooting the printer. Use this manual as your primary resource for understanding the operational characteristics of the p...

  • Page 16

    Xiv phaser 3300mfp service manual.

  • Page 17: Contents

    Phaser 3300mfp service manual xv contents contents 1 general information printer introduction and overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 technical support information . . . . . . . . . . . . . . . ....

  • Page 18: 3 Error Messages And Codes

    Xvi phaser 3300mfp service manual contents s/w descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-36 overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 19

    Phaser 3300mfp service manual xvii contents copy problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16 white copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 20: 8 Service Parts Disassembly

    Xviii phaser 3300mfp service manual contents 7 cleaning and maintenance service maintenance procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 recommended tools. . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 21: 9 Parts List

    Phaser 3300mfp service manual xix contents scanner assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-47 adf assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 22: A Appendix

    Xx phaser 3300mfp service manual contents interconnection diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-7 block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 23: In This Chapter…

    1 chapter general information in this chapter… ■ printer introduction and overview ■ printer configuration ■ parts of the printer ■ printer options ■ maintenance items ■ consumables ■ specifications ■ centreware is.

  • Page 24

    1-2 phaser 3300mfp service manual general information printer introduction and overview the xerox phaser 3300mfp multifunction product combines print, copy, scan, and fax functions in one unit. The print engine has a single-pass laser design architecture, which offers print speed at 30-ppm, and reso...

  • Page 25: Printer Configuration

    Phaser 3300mfp service manual 1-3 general information printer configuration the phaser 3300mfp printer is configured as follows. * the mfp has one memory slot supporting 256 mb ddr2 dimm to a maximum of 320 mb. Features configuration processor and clock speed 300 mhz memory configuration* 64 + 32 mb...

  • Page 26: Parts of The Printer

    1-4 phaser 3300mfp service manual general information parts of the printer front view 1 adf (automatic document feeder) 10 tray 1 2 document width guides 11 optional tray 2 3 document input tray 12 multi-purpose tray 4 scanner lid 13 output support 5 document output tray 14 usb memory port 6 control...

  • Page 27

    Phaser 3300mfp service manual 1-5 general information rear view 1 control board cover 6 extension telephone socket (ext) 2 network port 7 duplex unit 3 usb port 8 power receptacle 4 optional tray 2 cable connector 9 power switch 5 telephone line socket (line) 10 rear cover s3300mfp-184 5 6.

  • Page 28

    1-6 phaser 3300mfp service manual general information duplex unit the phaser 3300mfp includes a duplex unit. Users can install the duplex unit without using any tools. Lan the phaser 3300mfp can be used with a wired lan. Led state printer state active led random blink normal npc & normal packet rece...

  • Page 29

    Phaser 3300mfp service manual 1-7 general information control panel button description button description 1 speed buttons: allows you to store frequently-dialed fax numbers and email addresses and enter them with the touch of a few buttons. 13 exit: sends you back to the upper menu level. 2 shift: a...

  • Page 30: Printer Options

    1-8 phaser 3300mfp service manual general information printer options the phaser 3300mfp printer options include: ■ additional memory (256 mb) ■ 250-sheet feeder (tray 2) additional memory the standard 96 mb memory consists of 64 mb soldered to the board plus a 32 mb ram dimm in the memory slot. The...

  • Page 31: Maintenance Items

    Phaser 3300mfp service manual 1-9 general information maintenance items the cycle period outlined below is a general guideline for maintenance. The example list is for an average usage of 50 transmitted and received documents per day. Environmental conditions and actual use will vary. The cycle peri...

  • Page 32: Specifications

    1-10 phaser 3300mfp service manual general information specifications general specifications characteristic specification remarks major features as standalone: copier, printer, scan, scan to usb, fax as network connected: network print, network scan, scan to e- mail, scan to smb, scan to ftp size (w...

  • Page 33

    Phaser 3300mfp service manual 1-11 general information periodic replacing pickup roller 150,000 pages pad unit (tray) 150,000 pages pad unit (adf) 20,000 pages transfer roller 70,000 pages fuser unit 80,000 pages adf roller 60,000 pages device memory standard / max. 96mb / 320mb(std./max) standard m...

  • Page 34

    1-12 phaser 3300mfp service manual general information print specifications scan specifications characteristic specification remarks print speed, simplex 30ppm/ltr, 28ppm/a4 (600 dpi) print speed, duplex 21ipm/ltr, 19ipm/a4 (600dpi) usable paper sizes letter, a4, folio, legal, oficio print emulation...

  • Page 35

    Phaser 3300mfp service manual 1-13 general information halftone 256 level for only optical resolution scan size (max. Document width) max.216mm (8.5") scan size (effective scan width) max 208mm (8.2inch) scan-to scan-to- application, scan- to-usb scan depth color (24 bit) scan depth mono (1bit for l...

  • Page 36

    1-14 phaser 3300mfp service manual general information changeable default mode contrast, image, reduce/enlarge, no. Of copies special copy (n-up copy) 2-up, 4-up (adf only) special copy (auto fit copy) yes (platen only) special copy (aid copy) yes (platen only) * copy 2-side printed original documen...

  • Page 37

    Phaser 3300mfp service manual 1-15 general information telephone specifications fax specifications telephone specifications characteristic specification remarks handset no on hook dial yes search yes (phone book) by using phone book button 1-touch dial 30ea speed dial 200 locations total locations c...

  • Page 38

    1-16 phaser 3300mfp service manual general information compression mh/mr/mmr/ jpeg/jbig color fax yes (sending only) ecm yes resolution fine 203*196dpi s.Fine 203*196dpi std 300*300dpi scan speed (adf) std 2.5 sec./ ltr fine/s.Fine 5 sec./ ltr rx fax duplex print out no multiple page scan speed 21pp...

  • Page 39

    Phaser 3300mfp service manual 1-17 general information network specifications paper handling specifications characteristic specification protocol tcp/ip (lpr, standard tcp/ip printing, ipp), netware, ethertalk operating system ■ windows 2000/xp(32/64bits)/vista(32/64bits)/2003 server(32/64bits) ■ ma...

  • Page 40

    1-18 phaser 3300mfp service manual general information print cartridge specifications characteristic specification toner type one piece type print cartridge toner life initial 4kpages (iso 19752 standard test pattern), running standard: 4kpages,high yield: 8k pages toner level sensor no toner count ...

  • Page 41: Centreware Is

    Phaser 3300mfp service manual 1-19 general information centreware is the centreware is (cwis) enables the user to monitor the printer’s status. User can access the centreware is menu to add and/or update the printer’s information as needed. Accessing centreware is 1. Open a web browser. 2. Enter the...

  • Page 42

    1-20 phaser 3300mfp service manual general information the index button provides links to specific topics in cwis, and a site map for rapid navigation through the cwis site..

  • Page 43: In This Chapter...

    2 chapter theory of operation in this chapter... ■ phaser 3300mfp operational overview ■ mechanical parts specifications ■ engine f/w ■ s/w descriptions.

  • Page 44

    2-2 phaser 3300mfp service manual theory of operation phaser 3300mfp operational overview the phaser 3300mfp is a monochrome multi-function product that uses laser scanner unit (lsu) with an electrophotographic process in the print engine, a moving ccd in the automatic feed scanner, and a built-in f...

  • Page 45

    Phaser 3300mfp service manual 2-3 theory of operation paper path engine h/w sensor input circuit paper empty sensing the operation of the paper empty sensor actuator (photo interrupter) on the hvps reports to the cpu whether the tray is empty or not. When the tray is empty, the cpu sends a paper emp...

  • Page 46

    2-4 phaser 3300mfp service manual theory of operation paper feed sensing when paper passes the feed sensor actuator, the photo interrupter signals the cpu, which releases the image data after certain time. If the cpu doesn’t detect the feed sensor within 1sec. After paper is fed, paper jam0 occurs. ...

  • Page 47

    Phaser 3300mfp service manual 2-5 theory of operation assembly description feed section paper tray ■ feed method: universal cassette type ■ feed standard: center loading ■ capacity: cassette 250 sheets (75 g/m 2 , 20 lb. Standard paper) multi-purpose tray ■ feeding method: multi-purpose tray (mpt) ■...

  • Page 48

    2-6 phaser 3300mfp service manual theory of operation transfer assembly ■ in warranty (life time): within 70.000 sheets printing s3300mfp-147.

  • Page 49

    Phaser 3300mfp service manual 2-7 theory of operation driver assembly ■ the main motor assembly drives the cassette, mpt, and print cartridge ■ the exit motor assembly drives the fuser, exit roller and the initial duplex feeding ■ the duplex motor assembly drives the duplex feeder main motor duplex ...

  • Page 50

    2-8 phaser 3300mfp service manual theory of operation fuser assembly ■ fusing type: halogen lamp (r2) ■ heat roller: 28.3 with 0.1 crown ■ pressure roller: electrically conductive ■ thermistor - temperature detecting sensor ■ thermostat - overheat protection device s3300mfp-149.

  • Page 51

    Phaser 3300mfp service manual 2-9 theory of operation lsu ■ the lsu consists of ld (laser diode) and polygon motor control. When the controller generate the printing signal ld will turn on and polygon motor starts. If the receiving part in lsu detect the beam and then hsync is generated. When the ro...

  • Page 52

    2-10 phaser 3300mfp service manual theory of operation print cartridge ■ opc cleaning: mechanical cleaning by the cleaning blade ■ waste toner: room for the recycled toner ■ no shutter for protecting the opc drum -1.35kv s3300mfp-151 laser scanning unit (lsu) charging roller cleaning blade transfer ...

  • Page 53

    Phaser 3300mfp service manual 2-11 theory of operation duplex unit ■ duplex printing function as factory option ■ available paper: letter, oficio, legal, folio, and a4 optional tray (scf) ■ for customer convenience in managing paper ■ capacity: 250 sheets s3300mfp-152 s3300mfp-154.

  • Page 54

    2-12 phaser 3300mfp service manual theory of operation mechanical parts specifications frame ■ material: pc + abs v0 nh-1000t (cheil industries) ■ weight: 1.0 kg feeding part ■ feeding type: universal cassette type ■ feeding standard: center loading ■ feeding capacity: ■ cassette 250 sheets (75 g/m ...

  • Page 55

    Phaser 3300mfp service manual 2-13 theory of operation transfer assembly the transfer assembly consists of the transfer roller and gear. The transfer roller delivers the toner from the opc drum to the paper. ■ tr voltage: +1.3 kv ± 5% (based on 200 ΜΩ , in accordance with media area, transfer table)...

  • Page 56

    2-14 phaser 3300mfp service manual theory of operation process speed ■ print speed: 28/30 ppm (based on a4/ltr) ■ opc drum vp: 179.7 mm/sec. ■ unit relative velocity (paper speed) ■ pickup: 217.27 mm/sec., 21.72%cvs opc vp ■ feeder (cassette): 182.34 mm/sec., 2.15% c vs opc vp ■ feeder (frame): 180....

  • Page 57

    Phaser 3300mfp service manual 2-15 theory of operation temperature detecting sensor (thermistor) ■ thermistor type: fs-50003 (semitec 364 fl type) ■ temperature resistance: 7 kq (180 °c) ■ system temperature setting ■ stand by:165 ± 5 °c ■ printing:189 ± 5 °c (5 minutes before) ■ 184 ± 5 °c (5 minut...

  • Page 58

    2-16 phaser 3300mfp service manual theory of operation safety features ■ to prevent overheating ■ 1st protection device: h/w cuts off when detecting an overheating ■ 2st protection device: s/w cuts off when detecting overheating ■ 3st protection device: thermostat cuts off power to the lamp ■ safety...

  • Page 59

    Phaser 3300mfp service manual 2-17 theory of operation beam position deviation of main scanning ± 1.0 mm at the center of image deviation of sub scanning ± 1.0 mm scan line property bow max 1 mm within image height skew max 1 mm -100 ~ +100 mm range sync. Property position 136.7 ± 1.0 mm distance to...

  • Page 60

    2-18 phaser 3300mfp service manual theory of operation print cartridge in the print cartridge, the opc unit and the developer unit are housed in a single case. The opc unit consists of the opc drum and charging roller, and the developer unit includes toner, toner chamber, supply roller, developing r...

  • Page 61

    Phaser 3300mfp service manual 2-19 theory of operation regulating blade ■ type: regulating toner layer by pressure ■ valid length: 228 mm ■ voltage: -420 v ~ -600 v charging portion ■ type: conductive roller contact-charge ■ rotary velocity: 179.7 mm/sec ■ length: 230 mm ■ od: ϕ 12.0 ± 0.05 mm ■ sha...

  • Page 62

    2-20 phaser 3300mfp service manual theory of operation modem (sfx336) specification. ■ 2-wire half-duplex fax modem modes with send and receive data rates up to 33.600 bps ■ v.17, v.34, v.29, v.27 ter, and v.21 channel 2 ■ short train option in v.17 and v.27 ter ■ pstn session starting ■ v.8 and v.8...

  • Page 63

    Phaser 3300mfp service manual 2-21 theory of operation signal transition of daa solution line interface signal of tel line and lsd is analog signal. There is a/d, d/a converter in lsd, so analog signal from tel line is converted in digital through a/d converter in daa and transfer to ssd by dib capa...

  • Page 64

    2-22 phaser 3300mfp service manual theory of operation line interface the line interface provides the connection between the system and the external telephone line. Main functions are line interface, telephone connection and line condition monitoring. Telephone line connection ■ a) modular plug: rj-...

  • Page 65

    Phaser 3300mfp service manual 2-23 theory of operation scan part pictorial signal input part: output signal of ccd passes through bypass cap change to adc at ht82v26, and defined signal between ht82v26 and chorusm processes the image signal. When afe accept each pixel, cds (correlated double samplin...

  • Page 66

    2-24 phaser 3300mfp service manual theory of operation printer section the printer consists of the engine and f/w, and engine consists of the mechanical parts that include the frame, feeding, developing, driving, transferring, fusing, cabinet and h/w comprising the control board, power board, operat...

  • Page 67

    Phaser 3300mfp service manual 2-25 theory of operation asic items specification process 0.13 um (stdh150) package ■ 496 pbga (total pad number: 597 ea) ■ function pin: about 367pins ■ pwr & gnd pin: 130 pins ((130/496) x100 = 26.2%) ■ pwr & gnd pad: 204 ea ((204/597) x100 = 34.17%) voltage ■ core vo...

  • Page 68

    2-26 phaser 3300mfp service manual theory of operation i2c controller i2c bus (sm bus) slave device support (i2c version 2.1) rtc rtc core voltage: 3 v pll 2 pll (main/(h) pvc) items specification cip4e s3300mfp-158 rom controller nand flash controller addr data mux i/o controller ser bus interface ...

  • Page 69

    Phaser 3300mfp service manual 2-27 theory of operation copier section telephone section copy mode: black and white scanner type; maximum size of original: (max. Width = 218 mm, max length = 400 mm) ccd with flatbed/platen and adf ■ platen: 216 x 297 mm ■ adf: legal (216 x 356 mm) optical resolution:...

  • Page 70

    2-28 phaser 3300mfp service manual theory of operation smps & hvps board the smps supplies dc power to the system. It takes 110 v/220 v and outputs the +5 v, +24 v to supply the power to the control board. The hvps board creates the high voltage of thv/mhv/supply/dev and supplies it to the print car...

  • Page 71

    Phaser 3300mfp service manual 2-29 theory of operation ■ input voltage: 24 v dc ±15% ■ output voltage: -200 v ~ -600 v dc +20 v ■ output voltage fluctuation range: pwm control ■ input contrast of the output stability degree: ±5% or less loading contrast: ±5% or less ■ output voltage rising time: 50 ...

  • Page 72

    2-30 phaser 3300mfp service manual theory of operation ■ rated frequency: 50/60 hz ■ frequency fluctuating range: 47 ~ 63 hz ■ input current: under 4.0 arms/2.0 arms (but, the status when e-coil is off or rated voltage is inputted/outputted) ■ rated output power ■ consumption power no item ch1 ch2 r...

  • Page 73

    Phaser 3300mfp service manual 2-31 theory of operation ■ length of power cord: 1830 ± 50 mm ■ power switch: use ■ feature ■ insulating resistance: 100 ΜΩ or more (at dc 500v) ■ withstanding voltage: must be no problem within 1 min. (at 1000v-lv model/1500 vac-hv model,10 ma) ■ leaking current: under...

  • Page 74

    2-32 phaser 3300mfp service manual theory of operation fuser ac power control ac power to the fuser is controlled with a triac, a semiconductor switch. The on/off controlis operated when the gate of the triac is turned on/off by phototriac (insulating part). When the ‘heater on’signal is turned on a...

  • Page 75: Engine F/w

    Phaser 3300mfp service manual 2-33 theory of operation engine f/w control algorithm feeding if feeding from a cassette, the drive of the pickup roller is controlled by controlling the solenoid. The on/off of the solenoid is controlled by controlling the general output port or the external output por...

  • Page 76

    2-34 phaser 3300mfp service manual theory of operation fusing the temperature change of the heat roller’s surface varies with the resistance value through the thermistor. The resistance value determines how much voltage will be converted into heat to raise the temperature of the fuser. If the value ...

  • Page 77

    Phaser 3300mfp service manual 2-35 theory of operation lsu the lsu receives image data from pvc or hpvc and makes a latent image on opc surface. It uses the dual beam, ld1 and ld2. But the control method of each is the same. Compared to the single beam, the dual beam has half of the lsu's frequency....

  • Page 78: S/w Descriptions

    2-36 phaser 3300mfp service manual theory of operation s/w descriptions overview the software of phaser 3300mfp system is constructed with 1) host software - the application software that operates in windows and web environments. 2) firmware - embedded software that controls the printing job. Archit...

  • Page 79

    Phaser 3300mfp service manual 2-37 theory of operation data and control flow as shown in the block diagram, the host side is made up of: ■ driver — a windows software application that translates printed data to one of the printer languages, and creates a spooler file. ■ web-based application — offer...

  • Page 80

    2-38 phaser 3300mfp service manual theory of operation in printing, the two procedures are ■ using the usb port a. When the user starts to print the desired document to a pcl or ps string, the driver translates the all-graphic data and sends the data to the host spooler. The spooler then sends the d...

  • Page 81: In This Chapter...

    3 chapter error messages and codes in this chapter... ■ introduction ■ jam error codes ■ error messages.

  • Page 82: Introduction

    3-2 phaser 3300mfp service manual error messages and codes introduction this chapter describes error messages that appear on the cwis status window or the control panel display to indicate the machine’s status or errors. These error indications serve as the entry point into the troubleshooting proce...

  • Page 83

    Phaser 3300mfp service manual 3-3 error messages and codes jam 1 description 1. Paper is jammed in front of or inside the fuser. 2. Paper is stuck in the discharge roller and in the fuser just after passing through the actuator-feed. 3. If continuous clusters occur, check whether the assembly slot b...

  • Page 84

    3-4 phaser 3300mfp service manual error messages and codes jam 2 description 1. Paper is jammed in front of or inside the fuser. 2. Paper is stuck in the discharge roller and in the fuser just after passing through the actuator-feed. Check and cause solution 1. If the paper is completely fed out of ...

  • Page 85

    Phaser 3300mfp service manual 3-5 error messages and codes duplex jam 1 description the 'duplex jam 1' message is displayed in the lcd window. 3. Paper is accordion jammed in fuser. 3. Remove the jammed paper after disassembling the fuser: clean the surface of the pressure roller with dry cloth. ■ r...

  • Page 86

    3-6 phaser 3300mfp service manual error messages and codes duplex jam 0 description the 'duplex jam 0' message is displayed in the lcd window. Check and cause solution 1. Paper cannot pass the duplex sensor. 1. Replace a hvps or control board. 2. Paper cannot reach the registration sensor after it h...

  • Page 87: Error Messages

    Phaser 3300mfp service manual 3-7 error messages and codes error messages messages appear in the centreware is window or on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ meaning and correct the problem if necessary. Messag...

  • Page 88

    3-8 phaser 3300mfp service manual error messages and codes group not available you have tried to select a group location number where only a single location number can be used, such as when adding locations for a multiple send operation. Use a speed dial number or dial a number manually using the nu...

  • Page 89

    Phaser 3300mfp service manual 3-9 error messages and codes not assigned the speed button or speed dial number you tried to use has no number or e-mail address assigned to it. Enter the number or email address manually using the number keypad or store the number or address. [no paper] add paper the p...

  • Page 90

    3-10 phaser 3300mfp service manual error messages and codes power failure power has turned off then on and the machine's memory has not been back up. The job which you were trying to do before the power failure must be completely re-done. Replace toner the print cartridge installed is not a genuine ...

  • Page 91

    Phaser 3300mfp service manual 3-11 error messages and codes nongenuine toner replace toner the print cartridge installed is not a genuine cartridge. This message appears when you selected stop at the non genuine toner prompt. Install the genuine print cartridge. Toner exhausted a stop the life span ...

  • Page 92

    3-12 phaser 3300mfp service manual error messages and codes.

  • Page 93: In This Chapter...

    4 chapter general troubleshooting in this chapter... ■ procedure for checking the symptoms ■ tech mode ■ paper feeding problems ■ printing problems (malfunction) ■ fax & phone problems ■ copy problems ■ scanning problems ■ print cartridge service ■ network problems troubleshooting ■ abnormal image p...

  • Page 94

    4-2 phaser 3300mfp service manual general troubleshooting procedure for checking the symptoms before attempting to repair the printer first obtain a detailed description of the problem from the customer. Power on indicate error message ready or power save? Test print printing quality is normal? Refe...

  • Page 95: Tech Mode

    Phaser 3300mfp service manual 4-3 general troubleshooting tech mode how to enter tech mode in service (tech) mode, the technician can check the machine and perform various test to isolate the cause of a malfunction. While in tech mode, the machine still performs all normal operations. To enter the t...

  • Page 96

    4-4 phaser 3300mfp service manual general troubleshooting dial mode this function can choose dial method. *default: dial (dial/pulse) modem speed you can set the maximum modem speed. Communication is done with modem speed automatically set at lower speed when communicating with a slower speed modem ...

  • Page 97

    Phaser 3300mfp service manual 4-5 general troubleshooting machine test switch test use this feature to test all keys on the operation control panel. The result is displayed on the lcd window each time you press a key. Modem test use this feature to hear various transmission signals to the telephone ...

  • Page 98

    4-6 phaser 3300mfp service manual general troubleshooting pattern test using this test pattern, you can check if the printer mechanism is functioning properly. It is needed in the production progress. Service person doesn't need to use it. Shading test the function is to get the optimum scan quality...

  • Page 99

    Phaser 3300mfp service manual 4-7 general troubleshooting report protocol list this list shows the sequence of the ccitt group 3 t.30 protocol during the most recent sending or receiving operation. Use this list to check for send and receive errors. If a communication error occurs while the machine ...

  • Page 100: Paper Feeding Problems

    4-8 phaser 3300mfp service manual general troubleshooting paper feeding problems wrong print position printing begins when the paper is in the wrong position. Multi-feeding multiple sheets of paper are fed at once. Paper rolled in the fuser paper rolled in the fuser 100.5 mm check and cause solution...

  • Page 101

    Phaser 3300mfp service manual 4-9 general troubleshooting paper rolled in the opc paper is rolled up in the opc. Defective adf adf (automatic document feeder) does not operate properly . Check and cause solution 1. Paper is too thin. 1. Recommend to use normal paper thickness. 2. The face of paper i...

  • Page 102

    4-10 phaser 3300mfp service manual general troubleshooting printing problems (malfunction) defective operation (lcd window) display strange characters are displayed on the control panel and buttons are not operated. Defective lcd operation defective lcd operation. Fuser gear not functioning due to m...

  • Page 103

    Phaser 3300mfp service manual 4-11 general troubleshooting paper empty without indication the paper empty status on the control panel is not displayed when the paper tray is empty. Door open door open status is not indicated when print door is open. No beep when the door is open door open status doe...

  • Page 104

    4-12 phaser 3300mfp service manual general troubleshooting no power when system power is turned on, the control panel leds do not come on. Vertical line is curved when printing, a vertical line becomes curved. Check and cause solution 1. Check if the power input and smps output are normal. 1. Replac...

  • Page 105: Fax & Phone Problems

    Phaser 3300mfp service manual 4-13 general troubleshooting fax & phone problems no dial tone while manual dial button is pressed, there is no dial tone. Defective mf dial the mf dial is not functioning. Note product supports the mf dial type only. Check and cause solution 1. Check if the telephone l...

  • Page 106

    4-14 phaser 3300mfp service manual general troubleshooting defective fax forward/receive fax forward/receive is not functioning. Defective fax forward receive is functioning, but forward is not functioning or the received data is corrupt. Defective fax receive (1) forward is functioning, but receive...

  • Page 107

    Phaser 3300mfp service manual 4-15 general troubleshooting defective fax receive (2) the received data is distorted or cut-off when printed. Defective fax receive (3) the phone is ringing continuously, but it cannot receive. Defective fax receive (4) the received data is reduced by more than 50% whe...

  • Page 108: Copy Problems

    4-16 phaser 3300mfp service manual general troubleshooting copy problems white copy blank page is printed out when in copy mode. Black copy black page is printed out when in copy mode. Abnormal noise there is noise when copying. Check and cause solution 1. Check if the scan-cover is open. 1. Room li...

  • Page 109: Scanning Problems

    Phaser 3300mfp service manual 4-17 general troubleshooting defective image quality the copied image is light or defective. Scanning problems defective pc scan the pc scan is not functioning. Defective image quality of pc scan the image pc scanned is not clear or it is defective. Check and cause solu...

  • Page 110: Print Cartridge Service

    4-18 phaser 3300mfp service manual general troubleshooting print cartridge service safekeeping of the print cartridge excessive exposure to direct light more than a few minutes may cause damage to the cartridge. Service for the life of the print cartridge if the printed image is light due to the lif...

  • Page 111

    Phaser 3300mfp service manual 4-19 general troubleshooting 4. Save the box and the cover for shipping. Slide the new print cartridge in until it locks into place. 5. Close the front cover. S3300mfp-073 s3300mfp-074 s3300mfp-075.

  • Page 112

    4-20 phaser 3300mfp service manual general troubleshooting print cartridge problems defect symptom cause & check solution light image and partially blank image (at or near end-of-life.) ■ the printed image is light or unclean and untidy. 1. If the image is light or unclean and untidy - shake the pri...

  • Page 113

    Phaser 3300mfp service manual 4-21 general troubleshooting white/black spots ■ light or dark black dots on the image occur periodically. 1. If light or dark periodical black dots occur, this is because the print cartridge rollers are contaminated with foreign substance or paper particles. (1) 37.7 m...

  • Page 114

    4-22 phaser 3300mfp service manual general troubleshooting ghost & image contamination ■ the printed image is too light or dark, or partially contaminated black. 1. The printed image is too light or dark, or partially contaminated black. (1) check whether foreign sub- stance or toner are stuck to th...

  • Page 115

    Phaser 3300mfp service manual 4-23 general troubleshooting network problems troubleshooting general problems macintosh problems windows problems problem solution system does not function with some wrong values entered by mistake while configuring. Possibly the network parameters are corrupted. Resta...

  • Page 116

    4-24 phaser 3300mfp service manual general troubleshooting firmware upgrade process is completed. But upgrading is not executed. An ip address should be assigned to upgrade the firmware. Make sure that ip address is entered in print server. If an ip address is not entered, reassign it and try again....

  • Page 117

    Phaser 3300mfp service manual 4-25 general troubleshooting abnormal image printing and defective roller if abnormal image prints periodically, check the parts shown below. 1. Opc drum 5. Transfer roller 2. Charge roller 6. Heat roller 3. Supply roller 7. Pressure roller 4. Developing roller 8. No ro...

  • Page 118

    4-26 phaser 3300mfp service manual general troubleshooting.

  • Page 119: In This Chapter...

    5 chapter print-quality troubleshooting in this chapter... ■ print-quality problems overview ■ checklist before troubleshooting print-quality ■ print-quality specifications ■ print-quality troubleshooting.

  • Page 120

    5-2 phaser 3300mfp service manual print-quality troubleshooting print-quality problems overview print-quality defects can be attributed to printer components, consumables, media, internal software, external software applications, and environmental conditions. To successfully troubleshoot print-quali...

  • Page 121

    Phaser 3300mfp service manual 5-3 print-quality troubleshooting fuser ■ “ghost (2)” on page 5-15 ■ “stains on back of the page” on page 5-16 print cartridge ■ “light image” on page 5-12 ■ “dark or black image” on page 5-13 ■ “uneven density” on page 5-13 ■ “background” on page 5-14 ■ “ghost (1)” on ...

  • Page 122

    5-4 phaser 3300mfp service manual print-quality troubleshooting checklist before troubleshooting print-quality checking the printer condition toner low toner can cause print-quality problems, such as fading, streaking, white lines, or dropouts. Print a small document from different software applicat...

  • Page 123

    Phaser 3300mfp service manual 5-5 print-quality troubleshooting checklist before troubleshooting image quality check the following items prior to performing troubleshooting. These procedures may help to resolve the problems without troubleshooting the printer. 1. Clean the laser unit window using a ...

  • Page 124

    5-6 phaser 3300mfp service manual print-quality troubleshooting the job prints, but the top and side margins are incorrect. A. Ensure the media size settings in the tray settings are correct. B. Ensure the margins are set correctly in your software application. C. Perform internal test prints (i.E.,...

  • Page 125: Print-Quality Specifications

    Phaser 3300mfp service manual 5-7 print-quality troubleshooting print-quality specifications the print-quality specifications are provided as follows. Operating environment ■ temperature: 10° c - 32° c (50° f - 90.0° f) ■ humidity: 30 - 70% rh optimum, 20 - 80% rh maximum note defects may occur due ...

  • Page 126

    5-8 phaser 3300mfp service manual print-quality troubleshooting print-quality troubleshooting print-quality defect definitions the following table lists the print-quality defect corrective procedure, their definition, and the page where each corrective procedure is provided. Defect definition page l...

  • Page 127

    Phaser 3300mfp service manual 5-9 print-quality troubleshooting repeating defect measurement when horizontal lines and/or spots occurs periodically, it is possibly caused by a defect on a particular roller. Measure the interval of the defect on the test print and check the relation to the roller in ...

  • Page 128

    5-10 phaser 3300mfp service manual print-quality troubleshooting vertical black line and band straight thin black vertical line occurs in the printing. Dark black vertical band occur in the printing. Vertical white line white vertical voids in the image. Check and cause solution damaged develop roll...

  • Page 129

    Phaser 3300mfp service manual 5-11 print-quality troubleshooting horizontal black band dark or blurry horizontal stripes occur in the printing periodically. (they may not occur periodically.) check and cause solution bad contacts of the voltage terminals to print cartridge. Clean each voltage termin...

  • Page 130

    5-12 phaser 3300mfp service manual print-quality troubleshooting black/white spot dark or blurry black spots occur periodically in the printing. White spots occur periodically in the printing. Light image the printed image is light, with no ghost. Check and cause solution if dark or blurry black spo...

  • Page 131: Uneven Density

    Phaser 3300mfp service manual 5-13 print-quality troubleshooting dark or black image the printed image is dark. Uneven density print density is uneven between left and right. Check and cause solution no charge voltage in the control board. Clean the high voltage charge terminal. Charge voltage is no...

  • Page 132: Background

    5-14 phaser 3300mfp service manual print-quality troubleshooting background light dark background appears in whole area of the printing. Ghost (1) ghost image occurs at 75.5 mm intervals of the opc drum on the output. Check and cause solution recycled paper has been used. Quality is not guaranteed w...

  • Page 133: Digital Printer

    Phaser 3300mfp service manual 5-15 print-quality troubleshooting ghost (2) ghost image occurs at 75.5 mm intervals of the opc drum on the output when printing on card stock or transparencies using manual feeder. Ghost (3) white ghost image occurs in the black image printing at 35.2 mm intervals. Gho...

  • Page 134

    5-16 phaser 3300mfp service manual print-quality troubleshooting stains on the front of the page the background on the face of the printed page is stained. Stains on back of the page the back of the page is stained at 47.1 mm intervals. Check and cause solution toner leakage due to improperly sealed...

  • Page 135

    Phaser 3300mfp service manual 5-17 print-quality troubleshooting blank page print out (1) blank page is printed. Blank page print out (2) blank page is printed. One or several blank pages are printed. When the printer turns on, several blank pages print. Check and cause solution bad ground contacts ...

  • Page 136

    5-18 phaser 3300mfp service manual print-quality troubleshooting.

  • Page 137: In This Chapter...

    6 chapter adjustments and calibrations in this chapter... ■ altitude adjustment note the altitude adjustment might not be available for the phaser 3300mfp immediately after product launch. If the adjustment is not available as described in these procedures, verify that the machine has the most curre...

  • Page 138: Altitude Adjustment

    6-2 phaser 3300mfp service manual adjustments and calibrations altitude adjustment print quality is affected by atmospheric pressure, which is determined by the location of the printer above sea level. The following information contains instructions and specifications for adjusting altitude informat...

  • Page 139

    Phaser 3300mfp service manual 6-3 adjustments and calibrations printer settings utility method (usb connection only) 1. From the start menu, select programs > xerox phaser 3300mfp >printer settings utility. 2. The printer settings utility window is displayed. A. In the left column, select setting. B...

  • Page 140

    6-4 phaser 3300mfp service manual adjustments and calibrations.

  • Page 141: In This Chapter...

    7 chapter cleaning and maintenance in this chapter... ■ service maintenance procedure ■ cleaning ■ maintenance ■ software maintenance ■ flash upgrade ■ resetting firmware.

  • Page 142: Cleaning

    7-2 phaser 3300mfp service manual cleaning and maintenance service maintenance procedure perform the following procedures whenever you check, service, or repair a printer. Cleaning the printer, as outlined in the following steps, assures proper operation of the printer and reduces the probability of...

  • Page 143

    Phaser 3300mfp service manual 7-3 cleaning and maintenance 8. Remove and clean the paper trays. 9. Clean all rubber rollers with a lint-free cloth slightly dampened with cold water. Cleaning the print cartridge caution do not expose the print cartridge to light for more than 5 minutes. Cover the pri...

  • Page 144

    7-4 phaser 3300mfp service manual cleaning and maintenance cleaning the laser unit caution do not expose the print cartridge to light for more than 5 minutes. Cover the print cartridge to avoid damage. 1. Open the front cover. 2. Remove the print cartridge (page 8-18). Note it may be difficult to lo...

  • Page 145: Maintenance

    Phaser 3300mfp service manual 7-5 cleaning and maintenance maintenance rip (repair, inspect, and prevent) procedure perform these routine maintenance procedures during the course of servicing the printer. ■ clean the feed rollers, exit rollers, and guides; replace if necessary. ■ remove and clean th...

  • Page 146: Software Maintenance

    7-6 phaser 3300mfp service manual cleaning and maintenance software maintenance clearing the memory you can selectively clear information stored in the machine's memory. 1. Press menu on the control panel and scroll left or right to system setup; press enter. 2. Scroll left or right until clear sett...

  • Page 147: Flash Upgrade

    Phaser 3300mfp service manual 7-7 cleaning and maintenance flash upgrade there are two methods for upgrading firmware, usb and network. 1. Down load the applicable files from the xerox support web site. Unzip (decompress) the files. 2. Be sure your appropriate firmware updating option (network or us...

  • Page 148

    7-8 phaser 3300mfp service manual cleaning and maintenance network connection this method uses centreware is to upgrade the firmware over the network connection. 1. Ensure the printer is connected to the computer with a network connection. 2. Verify that you have downloaded the *.Fls file. 3. Open a...

  • Page 149

    Phaser 3300mfp service manual 7-9 cleaning and maintenance 8. Click the browse button and locate the “*.Hd” file on your computer. Select the “*.Hd” file and click open. 9. Click the blue button to start the firmware update process. 10. A status window is displayed. 11. Messages on the control panel...

  • Page 150: Resetting Firmware

    7-10 phaser 3300mfp service manual cleaning and maintenance resetting firmware usb connection 1. Ensure the printer is connected to the computer with a usb connection. 2. Verify that you have downloaded the reset_xerox.Lt file. 3. At the dos prompt, verify that you’re at the root directory of the fi...

  • Page 151

    Phaser 3300mfp service manual 7-11 cleaning and maintenance 6. The about printer page is displayed. On the left side, expand general, and click resets. 7. The resets window is displayed. Select the appropriate option to restore the printer information. 8. Click restore defaults..

  • Page 152

    7-12 phaser 3300mfp service manual cleaning and maintenance 9. The microsoft internet explorer window is displayed confirming restoring the printer default/network default information. Click ok. Printer default network default 10. For restoring network default, a message window is displayed. Click o...

  • Page 153: In This Chapter...

    8 chapter service parts disassembly in this chapter... ■ overview ■ maintenance items and consumables ■ covers ■ duplex ■ paper feeder ■ scanner assembly ■ xerographics ■ drive ■ electrical ■ options.

  • Page 154: Overview

    8-2 phaser 3300mfp service manual service parts disassembly overview this section contains the removal procedures for field-replaceable parts of the printer listed in the parts list. In most cases, the replacement procedure is simply the reverse of the removal procedure. In some instances, additiona...

  • Page 155

    Phaser 3300mfp service manual 8-3 service parts disassembly standard orientation of the printer when needed, the orientation of the printer is called out in the procedure as an aid for locating the printer parts. The following illustration identifies the front, rear, left, and right sides of the pri...

  • Page 156

    8-4 phaser 3300mfp service manual service parts disassembly note names of parts that appear in the removal and replacement procedures may not match the names that appear in the parts list. For example, a part called the registration chute assembly in a removal procedure may appear on the parts list ...

  • Page 157

    Phaser 3300mfp service manual 8-5 service parts disassembly notations in the disassembly text ■ the notation “(item x)” points to a numbered callout in the illustration corresponding to the disassembly procedure being performed. ■ the notation “plx.X.X” indicates that this component is listed in the...

  • Page 158

    8-6 phaser 3300mfp service manual service parts disassembly maintenance items and consumables maintenance items include the adf pickup roller, adf rubber pad, transfer roller, fuser, pick-up roller, and tray rubber pad. Except for the fuser, all the maintenance items are customer-replaceable. The pr...

  • Page 159

    Phaser 3300mfp service manual 8-7 service parts disassembly adf rubber pad (pl 13.0.3-2) 1. Remove the adf pickup assembly. (see the previous procedure.) 2. Swing the rubber pad assembly up on its pivots, then squeeze the sides of the assembly to release the pivots from the housing as shown. Adf rub...

  • Page 160

    8-8 phaser 3300mfp service manual service parts disassembly transfer roller to remove the transfer roller: 1. Push the tr holder toward the rear of the machine to release the right end of the roller shaft. 2. Slide the roller to the right just enough to release the left end of the roller shaft; remo...

  • Page 161

    Phaser 3300mfp service manual 8-9 service parts disassembly pick up roller (pl3.0.3-9) 1. Take out the cassette. 2. To remove the pick up roller assembly, first lift the notch attached to the pick up roller assembly from the shaft, then slide the pick up roller assembly from left to right and it wil...

  • Page 162

    8-10 phaser 3300mfp service manual service parts disassembly 3. To remove the shaft, first release the locker and slide the shaft from left to right, then lift the notch attached to the cam so that it's released from the shaft. Then release the bush from the shaft and remove the shaft from the duple...

  • Page 163

    Phaser 3300mfp service manual 8-11 service parts disassembly 3. Release the con harness and rec harness from the thermostat and then remove the three screws securing the thermostat and remove it. 4. To remove the halogen lamp, release the rec harness and con harness from both sides of the fuser. Rem...

  • Page 164

    8-12 phaser 3300mfp service manual service parts disassembly 5. Remove two screws, then the fuser harness connector. 6. Unplug the thermistor harness from the fuser harness connector. Remove one screw then the thermistor. S3300mfp-019 input guide s3300mfp-020 thermistor.

  • Page 165

    Phaser 3300mfp service manual 8-13 service parts disassembly 7. Remove three machine screws, then the idle gear bracket. 8. Remove the three screws (two machine screws and one tapping screw with washer and lock washer), then release the fuser cover from the fuser frame. S3300mfp-021 s3300mfp-022 fus...

  • Page 166

    8-14 phaser 3300mfp service manual service parts disassembly 9. Remove the fuser gear, the left heat roller bushing, the right heat roller bushing, then the heat roller. Note be careful not to damage or contaminate the surface of the roller when assembling and disassembling the heat roller. 10. To r...

  • Page 167

    Phaser 3300mfp service manual 8-15 service parts disassembly 11. Remove four e-clips, the left jam link lever, the right jam link lever, and two jam link holders, as shown here. 12. Carefully lift the pressure roller out of the fuser frame. Be careful not to drop the pressure bearings, which are loo...

  • Page 168

    8-16 phaser 3300mfp service manual service parts disassembly tray holder pad (pl15.0.4) 1. Remove tray 1. 2. Remove paper from tray 1. 3. Press the tray holder pad to the left and right to release the notches on the left and right sides. 4. Apply pressure on the knock-up p plate while pressing the w...

  • Page 169

    Phaser 3300mfp service manual 8-17 service parts disassembly 5. Carefully spread the loops on each side of the tray to release the left and right tabs on the knock-up p plate. 6. While holding the tray holder pad, use a flat tip screw driver to pry the holder pad notch up from the tray. 7. Remove th...

  • Page 170

    8-18 phaser 3300mfp service manual service parts disassembly print cartridge (pl1.0.16) caution do not expose the print cartridge to light for more than 5 minutes. Cover the print cartridge to avoid damage. Do not touch the green surface underneath the print cartridge. 1. Open the front cover. 2. Li...

  • Page 171: Covers

    Phaser 3300mfp service manual 8-19 service parts disassembly covers upper cover (left, right) (pl2.0.7 & 2.0.8) 1. Open the adf assembly. S3300mfp-001.

  • Page 172

    8-20 phaser 3300mfp service manual service parts disassembly 2. Insert a flat-bladed screwdriver under the outside edge of the left or right upper cover near the top and pry up to release the latches. Then swing the cover forward to release the bottom hook on the cover. S3300mfp-182 1 2.

  • Page 173

    Phaser 3300mfp service manual 8-21 service parts disassembly front cover 1. Remove tray 1. 2. Open the front cover. S3300mfp-004 s3300mfp-005.

  • Page 174

    8-22 phaser 3300mfp service manual service parts disassembly 3. If necessary, remove the print cartridge. 4. Press both restraining arms to the center as indicated by the arrows until the catches are free from the slots. 5. Swing the door downward until the door slides off the pivots on the frame. S...

  • Page 175

    Phaser 3300mfp service manual 8-23 service parts disassembly mp tray assembly 1. Open the mp tray assembly. 2. Pull the tray links from the both side of the front cover with a light pressure to the direction of arrow. S3300mfp-008 s3300mfp-009 tray link p.

  • Page 176

    8-24 phaser 3300mfp service manual service parts disassembly 3. Apply light pressure to the both side of the mp tray assembly and pull it in the direction of arrow, as shown below. Rear cover (pl5.1.0) 1. Remove the duplex unit ( page 8-35 ). 2. Remove the four screws securing the rear cover and rem...

  • Page 177

    Phaser 3300mfp service manual 8-25 service parts disassembly face up cover assembly 1. Remove the duplex unit ( page 8-35 ). 2. Open the face up cover and release the stopper strap from the face up cover 3. Release the stopper strap from the rear cover by twisting the strap 90 degrees so that the wi...

  • Page 178

    8-26 phaser 3300mfp service manual service parts disassembly side cover (left, right) (pl2.0.5 & 4) before you remove either side cover, you must remove: ■ front cover ( page 8-21 ) ■ rear cover ( page 8-24 ) to remove the right side cover: 1. Remove the two screws securing the right side cover, as ...

  • Page 179

    Phaser 3300mfp service manual 8-27 service parts disassembly to remove the left side cover: 1. Remove the two screws securing the left side cover, as shown below. 2. Apply light pressure to the bottom of the left side cover and pull it to the left side in the direction of arrows, as shown below. S33...

  • Page 180

    8-28 phaser 3300mfp service manual service parts disassembly control board cover to remove the control board cover: 1. Pull the control board cover to the rear to release the latches as shown, then swing the cover partially open. 2. Push the cover to the front until the slots in the dimm cover hinge...

  • Page 181

    Phaser 3300mfp service manual 8-29 service parts disassembly control panel (ope unit ) before you remove the control panel, you must remove: ■ upper cover l, r ( page 8-19 ) 1. Remove the two screws securing the control panel to the platen assembly. 2. Apply light pressure to the front of the contro...

  • Page 182

    8-30 phaser 3300mfp service manual service parts disassembly 3. Unplug the three connectors from the control panel pba, as shown below. 4. Remove the nine screws securing the control panel pba to the control panel cover. S3300mfp-035 control panel cover control panel board lcd cover.

  • Page 183

    Phaser 3300mfp service manual 8-31 service parts disassembly 5. Remove the contact rubbers from the control panel cover. 6. Remove the lens and keys from the control panel cover. S3300mfp-036 s3300mfp-037 nevi cover label sheet.

  • Page 184

    8-32 phaser 3300mfp service manual service parts disassembly 7. If necessary, remove the nevi cover. 8. For easy disassembly, release the battery-nih. S3300mfp-038 battery.

  • Page 185

    Phaser 3300mfp service manual 8-33 service parts disassembly middle cover assembly before you remove the middle cover assembly, you must remove: ■ side cover (left, right) ( page 8-33 ) ■ platen assembly ( page 8-52 ) ■ shield controller assembly ( page 8-68 ) 1. Remove the six screws securing the m...

  • Page 186

    8-34 phaser 3300mfp service manual service parts disassembly mid-front cover before you remove the mid-front cover, you must remove: ■ middle cover assembly ( page 8-33 ) caution this cover is fragile. Take care when removing it. 1. Remove the four screws securing the mid-front cover and release two...

  • Page 187: Duplex

    Phaser 3300mfp service manual 8-35 service parts disassembly duplex duplex unit (pl1.0.26) 1. Slide the duplex unit out of the printer. S3300mfp-011.

  • Page 188: Paper Feeder

    8-36 phaser 3300mfp service manual service parts disassembly paper feeder pick up roller assembly note to allow better access to the parts, lay the machine on its back. Refer to “laying the unit on its back” on page 8-4. To remove the pick up roller assembly: 1. Take out the cassette. 2. Lift the la...

  • Page 189

    Phaser 3300mfp service manual 8-37 service parts disassembly pick up roller shaft note to allow better access to the parts, lay the machine on its back. Refer to “laying the unit on its back” on page 8-4. To remove the pick up roller shaft: 1. Release the lock and slide the shaft to the right. 2. Li...

  • Page 190

    8-38 phaser 3300mfp service manual service parts disassembly duplex guide housing (with feed roller) note to allow better access to the parts, lay the machine on its back. Refer to “laying the unit on its back” on page 8-4. Before you remove the duplex guide housing, you must remove: ■ duplex unit (...

  • Page 191

    Phaser 3300mfp service manual 8-39 service parts disassembly 4. Pull the feed roller from the bushing. Mpf housing before you remove the mpf housing, you must remove: ■ mid-front cover ( page 8-34 ) 1. Remove the four screws securing the mpf housing and remove it. Bushing s3300mfp-125 s3300mfp-132.

  • Page 192

    8-40 phaser 3300mfp service manual service parts disassembly mp pick up assembly to remove the mp pick up assembly: 1. Lift the latch attached to the left side stopper and slide it to left. 2. Slide the left side idle to the left and take out the mp pick up assembly, as shown below. Note do not grab...

  • Page 193

    Phaser 3300mfp service manual 8-41 service parts disassembly feed roller parts before you remove the feed roller parts, you must remove: ■ pick up roller assembly ( page 8-9 ) ■ duplex guide housing ( page 8-38 ) ■ middle cover assembly ( page 8-33 ) ■ mpf housing ( page 8-39 ) 1. Remove the two scr...

  • Page 194

    8-42 phaser 3300mfp service manual service parts disassembly 2. Pull up the feed idle shaft and the bushings (with spring). 3. Release the e-ring securing the feed2 gear and remove it. Feed idle shaft bushing spring s3300mfp-136.

  • Page 195

    Phaser 3300mfp service manual 8-43 service parts disassembly 4. Remove the three screws securing the feed bracket unit and then remove the feed bracket unit and feed2 shaft. 5. If necessary, release the three e-rings securing the gears (t2 idle, retard, idle) and then remove the gears from the feed ...

  • Page 196

    8-44 phaser 3300mfp service manual service parts disassembly 6. Remove the clutch unit, as shown below. 7. Pull up the feed1 roller from the bushing, as shown below. Note do not grab the rubber part of the feed1 roller, it may cause a malfunction due to contamination. Feed shaft feed1 gear.

  • Page 197

    Phaser 3300mfp service manual 8-45 service parts disassembly pick up gear assembly & solenoids before you remove the pick up gear assembly & solenoids, you must remove: ■ duplex guide housing ( page 8-38 ) ■ feed bracket unit ( page 8-41 ) 1. Release the pick up gear assembly and pick up gear shaft,...

  • Page 198

    8-46 phaser 3300mfp service manual service parts disassembly exit roller before you remove the exit roller, you must remove: ■ fuser drive assembly ( page 8-66 ) ■ middle cover assembly ( page 8-33 ) 1. Remove the exit gear, and release the bearing at one end then remove the roller exit f/down and e...

  • Page 199: Scanner Assembly

    Phaser 3300mfp service manual 8-47 service parts disassembly scanner assembly adf assembly 1. Open the adf assembly s3300mfp-040

  • Page 200

    8-48 phaser 3300mfp service manual service parts disassembly 2. First remove the adf harness from the platen assembly and then pull the adf assembly upward in the direction of arrow, as shown below. S3300mfp-041.

  • Page 201

    Phaser 3300mfp service manual 8-49 service parts disassembly 3. To remove the adf engine, first remove the seven screws securing the adf engine to the platen cover, then release the adf engine in the direction of the arrow, as shown below. Note take care to thread the adf harness through the platen ...

  • Page 202

    8-50 phaser 3300mfp service manual service parts disassembly 4. Remove the open cover, as shown below. Note when working on the adf motor assembly take care not to contaminate any of the rubber surfaces with grease. 5. Release the bushing and rotate it until it reaches the slot, as shown below. Then...

  • Page 203

    Phaser 3300mfp service manual 8-51 service parts disassembly 6. Remove the two screws securing the adf upper cover and remove it, as shown below. Note before removing the adf engine take great care to note the position of the ferrite core and the motor harness routing. When reinstalling the adf engi...

  • Page 204

    8-52 phaser 3300mfp service manual service parts disassembly platen assembly before you remove the platen assembly, you must remove: ■ left side cover, right ( page 8-26 ) ■ control panel ( page 8-29 ) ■ adf assembly ( page 8-6 ) note remove the control panel only if you need to disassemble the scan...

  • Page 205

    Phaser 3300mfp service manual 8-53 service parts disassembly 2. Remove the one screw securing the ground cable and unplug the four connectors and ccd cable. 3. Lift the platen assembly in the direction of arrow, as shown below. S3300mfp-048 adf ground cable.

  • Page 206

    8-54 phaser 3300mfp service manual service parts disassembly 4. Remove the four screws securing the scan upper cover. 5. Release the six hooks securing the scan upper cover to the scan lower cover and remove it, as shown below. S3300mfp-050 s3300mfp-051.

  • Page 207

    Phaser 3300mfp service manual 8-55 service parts disassembly 6. Remove the ccd cable, as shown below. Note remove the ccd cable connector vertically to avoid any pin damage. 7. Pull up the ccd shaft and take out the ccdm. S3300mfp-052 core ccd cable s3300mfp-053 ccd shaft.

  • Page 208

    8-56 phaser 3300mfp service manual service parts disassembly 8. Squeeze the spring to release the tension in the belt and lift from the pulleys, as shown below. 9. Remove the three screws securing the scan motor assembly and remove it. S3300mfp-054 spring s3300mfp-055.

  • Page 209

    Phaser 3300mfp service manual 8-57 service parts disassembly 10. If necessary, remove the two screws securing the scan motor and remove it, as shown below. 11. To remove the adf lower harness, first unlatch the hooks in the direction of arrow and then carefully release the adf lower harness from the...

  • Page 210

    8-58 phaser 3300mfp service manual service parts disassembly 12. Unplug the connector from the open sensor assembly. 13. Unlatch the open sensor and remove it, as shown below. S3300mfp-058 s3300mfp-059 sensor lever open sensor.

  • Page 211

    Phaser 3300mfp service manual 8-59 service parts disassembly 14. Remove the ccd holder. 15. Unplug the harness from the ccd home sensor and release the ccd home sensor, as shown below. S3300mfp-060 s3300mfp-061.

  • Page 212

    8-60 phaser 3300mfp service manual service parts disassembly caution reassembling ccdm ■ when refitting the scanner belt and belt spring take care to relocate the tension spring as close to the right side of the ccdm as is possible, as shown below. ■ when refitting the scan upper cover take care to ...

  • Page 213: Xerographics

    Phaser 3300mfp service manual 8-61 service parts disassembly xerographics lsu before you remove the lsu, you must remove: ■ middle cover assembly ( page 8-33 ) 1. Remove the four screws securing the lsu and remove it. S3300mfp-144.

  • Page 214

    8-62 phaser 3300mfp service manual service parts disassembly crum2 pba before you remove the crum2 pba, you must remove: ■ middle cover assembly ( page 8-33 ) ■ lsu ( page 8-61 ) 1. Remove the one screw securing the crum2 pba and remove it and then release the four terminals, as shown below. Note be...

  • Page 215: Drive

    Phaser 3300mfp service manual 8-63 service parts disassembly drive drive assembly before you remove the drive assembly, you must remove: ■ left side cover (page 8-26) ■ shield controller assembly ( page 8-68 ) 1. Remove the five screws securing the drive assembly and remove it. S3300mfp-105.

  • Page 216

    8-64 phaser 3300mfp service manual service parts disassembly 2. If necessary, remove the four screws securing the bldc motor assembly and remove it. Note the drive assembly base plate has numbers stamped onto it corresponding to the 6 screws used to attach the plate to the frame. When reinstalling t...

  • Page 217

    Phaser 3300mfp service manual 8-65 service parts disassembly duplex drive assembly before you remove the duplex drive assembly, you must remove: ■ right side cover ( page 8-26 ) 1. Unplug the connector from the connection pba. Remove the three screws securing the duplex drive unit, and remove it. 2....

  • Page 218

    8-66 phaser 3300mfp service manual service parts disassembly fuser drive assembly before you remove the fuser drive assembly, you must remove: ■ right side cover ( page 8-26 ) 1. Unplug the cable from the connector on the step motor. 2. Remove the three screws securing the fuser drive assembly and r...

  • Page 219

    Phaser 3300mfp service manual 8-67 service parts disassembly 3. If necessary, remove the two screws securing the step motor and remove it. S3300mfp-117.

  • Page 220: Electrical

    8-68 phaser 3300mfp service manual service parts disassembly electrical control board shield assembly the control board shield assembly consists of the control board, fax/ modem board, and speaker, and the sheet-metal shield plate on which those parts are mounted. The individual parts can be removed...

  • Page 221

    Phaser 3300mfp service manual 8-69 service parts disassembly 2. Remove the five screws securing the control board shield assembly and remove it. 3. To remove the speaker, remove the two screws securing the speaker to the shield and unplug the connector from the modem pba; remove the speaker. S3300mf...

  • Page 222

    8-70 phaser 3300mfp service manual service parts disassembly control board note when a new control board is installed in the machine, the machine serial number and page count stored on the board are lost and cannot be restored. If possible, print out the configuration report before removing the cont...

  • Page 223

    Phaser 3300mfp service manual 8-71 service parts disassembly 2. Remove the five screws securing the control board to the shield and unplug the ribbon cable and then remove the control board. S3300mfp-101 shield ribbon cable control board machine screw machine screw.

  • Page 224

    8-72 phaser 3300mfp service manual service parts disassembly fax/modem board before you remove the fax/modem board, you must remove: ■ left side cover ( page 8-26 ) 1. Unplug the ribbon cable and speaker from the fax/modem board. 2. Remove the two machine screws (upper-left and lower-right) holding ...

  • Page 225

    Phaser 3300mfp service manual 8-73 service parts disassembly smps shield assembly before you remove the smps shield assembly, you must remove: ■ right side cover ( page 8-26 ) 1. Unplug the two connectors (hvps, fuser). 2. Remove the three screws securing the smps shield assembly and remove it. S330...

  • Page 226

    8-74 phaser 3300mfp service manual service parts disassembly 3. Unplug the connector (ac inlet) and remove the four screws securing smps and remove it. Connection pba before you remove the connection pba, you must remove: ■ right side cover ( page 8-26 ) 1. Unplug the all connectors. S3300mfp-111 in...

  • Page 227

    Phaser 3300mfp service manual 8-75 service parts disassembly 2. Remove the two screws securing the connection pba and remove it. 3. The connectors are located, as shown below. S3300mfp-113 s3300mfp-114 hvps main fan fuser exit motor, duplex fan duplex motor.

  • Page 228

    8-76 phaser 3300mfp service manual service parts disassembly fans before you remove the fans, you must remove: ■ right side cover ( page 8-26 ) 1. Unplug the main fan connector from the connection pba, as shown below. 2. Remove the screw for each fan, and pull the main and duplex fans from the frame...

  • Page 229

    Phaser 3300mfp service manual 8-77 service parts disassembly hvps housing before you remove the hvps housing, you must remove: ■ duplex drive assembly ( page 8-65 ) ■ pick up roller assembly ( page 8-36 ) ■ duplex guide housing ( page 8-38 ) 1. Remove the nine screws securing the hvps housing, as sh...

  • Page 230

    8-78 phaser 3300mfp service manual service parts disassembly 2.Unplug the connector for the connection pba and smps first. Unplug the other connections. 3. If necessary, remove the three screws securing the hvps and remove it. S3300mfp-127 duplex motor smps & connection board engine duplex guide hou...

  • Page 231: Options

    Phaser 3300mfp service manual 8-79 service parts disassembly options memory card caution be sure to wear proper esd protection to prevent from damaging the memory card. 1. Turn the printer power off. 2. Unplug all cables from the printer. 3. Slide the control board cover to the rear to release the l...

  • Page 232

    8-80 phaser 3300mfp service manual service parts disassembly 4. Release the left and right latches securing the memory card and remove the memory card. 5. When installing the memory card, line up the notches in the card with the keys in the socket, plug the card into the socket, and close the left a...

  • Page 233

    Phaser 3300mfp service manual 8-81 service parts disassembly 6. Swing the control board cover up to the closed position and slide it forward to latch it. Optional 250-sheet feeder (pl1.1.18) caution use care when removing the printer from the optional 250-sheet feeder. 1. Disconnect the tray 2 cable...

  • Page 234

    8-82 phaser 3300mfp service manual service parts disassembly 2. Carefully lift the machine from the optional 250-sheet feeder. S3300mfp-197.

  • Page 235: In This Chapter...

    9 chapter parts list in this chapter... ■ serial number format ■ using the parts list ■ exploded views and parts lists ■ xerox supplies and accessories.

  • Page 236: Serial Number Format

    9-2 phaser 3300mfp service manual parts list serial number format changes to xerox products are made to accommodate improved components as they become available. It is important when ordering parts to include the following information: ■ component's part number ■ product type or model number ■ seria...

  • Page 237

    Phaser 3300mfp service manual 9-3 parts list example nrb065603: xerox serial number nrb: product code for the phaser 3300mfp, 110v product 065603 = serial number for 3300mfp serial number label and location s3300mfp-189 xerox corporation webster, ny 14580 made in korea usoc jack type: rj11c complies...

  • Page 238: Using The Parts List

    9-4 phaser 3300mfp service manual parts list using the parts list ■ id no.: the callout number from the exploded part diagram. ■ name/description: the name of the part to be ordered and the number of parts supplied per order. ■ part number: the material part number used to order that specific part. ...

  • Page 239

    Phaser 3300mfp service manual 9-5 parts list exploded views and parts lists parts list 1.0 main 0 14 23 7 6 25 16 17 3 1 15 2 34 26 27 5 4 4-1 4-2 4-3 28 30 31 8-1 8-2 8 33 12 11 10 13 9 13-1 13-2 24 s3300mfp-076.

  • Page 240

    9-6 phaser 3300mfp service manual parts list parts list 1.0 main id no. Name/description xerox part number 0 set n/a 1 ela hou-frame 110 v — 1 ela hou-frame 220 v — 2 ela unit-main drive (“parts list 8.0 main drive assembly” on page 9-18) 007n01561 3 ela hou-mpf (“parts list 9.0 mp assembly” on page...

  • Page 241

    Phaser 3300mfp service manual 9-7 parts list 30 sheet-insulator_smps — 31 smps-psp_type3_v1 (110v) 105n02119 31 smps-psp_type3_v2 (220v) 105n02118 32 cbf harness-paper emp — 33 cbf-power cord; 110v cbf-power cord; 220v 105n02072 117n01769 replace ment box (p)-main — parts list 1.0 main id no. Name/d...

  • Page 242: Cover Assembly

    9-8 phaser 3300mfp service manual parts list parts list 2.0 cover assembly 0 1 2 2-3 2-1 2-2 3 4 5 5-1 5-2 6 7 8 s3300mfp-077.

  • Page 243

    Phaser 3300mfp service manual 9-9 parts list parts list 2.0 cover assembly id no. Name/description part number 0 mea-cover — 1 mea-cover front — 2 mea-cover mid front (mid-front cover) 002n02796 2-1 cover-m_mid front — 2-2 cap-m_sub actuator — 2-3 pmo-m-sub actuator — 3 ela hou-cover mid — 4 cover-m...

  • Page 244

    9-10 phaser 3300mfp service manual parts list parts list 3.0 middle cover assembly parts list 3.0 middle cover assembly no. Name/description part number 0 ela hou-cover mid (includes items 1-6) 002n02794 1 cover-m_middle — 2 cover-m_stacker rx — 3 pba sub-usb host 140n63106 4 cbf harness-usb host — ...

  • Page 245

    Phaser 3300mfp service manual 9-11 parts list parts list 4.0 front cover parts list 4.0 front cover id no. Name/description part number 0 mea-cover front (includes items 1-11) 002n02795 1 cover-m_front — 2 holder-m_locker — 3 spring etc-cis (c2) — 4 knob-m_locker — 5 tray-m-asf_folder — 6 tray-m-lin...

  • Page 246

    9-12 phaser 3300mfp service manual parts list parts list 5.0 rear cover assembly parts list 5.0 rear cover assembly id no. Name/description part number 0 mea-cover rear (includes items 1-9) 002n02791 1 cover-m_rear — 2 magnet-catch dell — 3 cover-m_face up — 4 plate-magnet catch — 5 cover-m stacker ...

  • Page 247

    Phaser 3300mfp service manual 9-13 parts list parts list 6.0 frame parts list 6.0 frame id no. Name/description part number 0 ela hou-frame 110 v — 0 ela hou-frame 220 v — 1 frame-m_base — 2 frame-m_exit — 3 ela hou-guide dup f — 3-1 guide-m_front duplex — 3-2 lever-actuator empty 011n00544 3-3 phot...

  • Page 248

    9-14 phaser 3300mfp service manual parts list 3-8 fixer-m_e ring 4pi — 3-9 mea-roller pick up 022n02292 3-9-1 roller-idle pick up — 3-9-2 housing-m_pick up — 3-9-3 roller-pick up — 3-10 shaft-pick up — 3-11 pmo-bushing_p/u, mp — 3-12 cam-catch 003n00867 3-13 roller-feed 022n02293 4 shaft-feed idle —...

  • Page 249

    Phaser 3300mfp service manual 9-15 parts list 10-1 gear-pick up_inner — 10-2 gear-pick up_outer — 10-3 spring-cs — 11 shaft-m_feed2 — 12 gear-feed2 z27 — 13 spring-es — 15 roller-feed roller 1 022n02080 16 ground-p-earth tr — 17 pmo-locker cst — 18 spring-ts — 19 cam-m-pick_up — 20 ring-cs — 21 sole...

  • Page 250

    9-16 phaser 3300mfp service manual parts list 42 ground-p-guide tr — 43 mec-terminal — 43-1 spring etc-hv apollo — 43-2 ipr-terminal — 44 terminal-p-hv cr — 45 ipr-p-terminal con — 46 housing-m_terminal — 47 pba sub-connection — 48 pmo-actuator cvr open — 49 guide-tr rib — 50 plate-e_saw — 51 guide-...

  • Page 251

    Phaser 3300mfp service manual 9-17 parts list parts list 7.0 fuser drive assembly parts list 7.0 fuser drive assembly id no. Name/description part number 0 ela hou-fuser drive (includes items 1-9) 007n01645 1 bracket-p-fuser exit — 2 motor step-main — 3 gear-exit rdcn 87/24 — 4 ring-e — 5 gear-fuser...

  • Page 252

    9-18 phaser 3300mfp service manual parts list parts list 8.0 main drive assembly parts list 8.0 main drive assembly id no. Name/description part number 0 ela unit-main drive 007n01561 1 bracket-p-gear main — 2 gear-opc rdcn 93/61 — 3 bracket-p-motor main — 4 motor dc-bldc main — 5 gear-opc drv 113/3...

  • Page 253

    Phaser 3300mfp service manual 9-19 parts list parts list 9.0 mp assembly parts list 9.0 mp assembly id no. Name/description part number 0 ela hou-mpf 002n02627 1 frame-m_mp — 2 mea-idle feed — 2-1 holder-m_idle feed — 2-2 spring etc-exit lower idle — 2-3 holder-m_shaft idle — 2-4 roller-idle feed — ...

  • Page 254

    9-20 phaser 3300mfp service manual parts list 9 plate-p-knock up_mp — 10 pmo-roller cam.Mp — 11 rpr-pad cassette — 12 spring-es — 13 holder-m-sensor_mp — 14 photo-interrupter — 15 pmo-m-act empty mp — 16 cbf harness-mpf sen — 17 mea-pick up_mp 130n01366 17-1 housing-m_pick up_mp — 17-2 rubber-pick u...

  • Page 255

    Phaser 3300mfp service manual 9-21 parts list parts list 10.0 scan assembly parts list 10.0 scan assembly id no. Name/description part number 0 ela hou-scan 4in1 — 1 ela hou-adf lower 002n02792 2 ela hou-adf 002n02793 3 ela hou-ope 4in1 (control panel) 002n02857 4 battery-nih (2nd) 105n02093 5 cbf h...

  • Page 256

    9-22 phaser 3300mfp service manual parts list parts list 11.0 platen assembly 0 1 1-1 1-1-2 1-1-4 1-1-1 1-1-3 1-1-4 1-1-5 1-1-6 1-2 1-5 1-5 1-4 1-3 2 2-2-6 2-2 2-2-5 2-2-4 2-2-3 2-2-2 2-2-1 2-2-7 2-3 2-4 2-5 2-10 2-12 2-11 2-13 2-14 2-9 2-8 2-7 2-6 2-1 2-20 2-13 2-15 2-16-1 2-16-2 2-18 2-18 2-21 s33...

  • Page 257

    Phaser 3300mfp service manual 9-23 parts list parts list 11.0 platen assembly id no. Name/description part number 0 ela hou-platen 090n00166 1 mea-scan upper — 1-1 mea unit-scan dummy 500n00108 1-1-1 cover-m_scan dummy — 1-1-2 mct-glass adf — 1-1-3 tape-double face — 1-1-4 tape etc-double tape small...

  • Page 258

    9-24 phaser 3300mfp service manual parts list 2-16-1 core-ferrite — 2-16-2 label (r)-double core — 2-17 cbf harness-ope — 2-18 holder-m_ccd — 2-19 cbf harness-adf upper — parts list 11.0 platen assembly id no. Name/description part number.

  • Page 259

    Phaser 3300mfp service manual 9-25 parts list parts list 12.0 cover platen assembly 0 1 1-1 1-2 1-3 1-4 1-5 2 3 4 4 5 6 7 7 5 8 9 s3300mfp-086.

  • Page 260

    9-26 phaser 3300mfp service manual parts list parts list 12.0 cover platen assembly id no. Name/description part number 0 mea-cover platen — 1 mea-tx stacker 022n02311 1-1 cover-m_stacker tx — 1-2 guide-m_docu l — 1-3 guide-m_docu r — 1-4 ipr-washer spring cu — 1-5 gear-pinion — 2 cover-m_platen 002...

  • Page 261: Adf Assembly

    Phaser 3300mfp service manual 9-27 parts list parts list 13.0 adf assembly parts list 13.0 adf assembly id no. Name/description part number 0 ela hou-adf — 1 ela hou-adf lower — 1-1 cover-m_adf lower — 1-2 guide-stacker sub — 1-3 mec-brush antistatic — 1-4 spring etc-white bar — 1-5 bracket-p_white_...

  • Page 262

    9-28 phaser 3300mfp service manual parts list 1-6 ppr-white bar sheet — 1-7 pmo-bush — 1-8 roller-exit — 1-9 gear-agitator-2 — 1-10 ring-c — 1-11 roller-drive — 1-12 shaft-m-feed gear 38 — 1-13 pba sub-adf — 1-14 pmo-actuator scan sensor — 1-15 spring etc-torsion doc (cc2-f) — 1-16 pmo-actuator regi...

  • Page 263

    Phaser 3300mfp service manual 9-29 parts list 2-20 bush-6_d — 3 mea-adf upper 002n02647 3-1 cover-m_adf upper — 3-2 mea unit-holder adf 019n00928 3-2-1 holder-m_pad adf — 3-2-3 sheet-adf holder — 3-2-4 rmo-adf rubber 019n00566 3-2-5 damper-pad adf_r2 — 3-3 roller-m-adf idle — 4 mea unit-pickup 130n0...

  • Page 264

    9-30 phaser 3300mfp service manual parts list parts list 14.0 control panel (ope unit) 0 2 1 4 3 5 6 7 8 10 9 12 13 14 15 23 11 16 17 18 21 20 21 22 s3300mfp-089.

  • Page 265

    Phaser 3300mfp service manual 9-31 parts list parts list 14.0 control panel (ope unit) id no. Name/description part number 0 ela hou-ope 4in1 (control panel) 002n02857 1 cover-m_nevi — 2 cover-m_ope 4in1 mono — 3 sheet-onetouch — 4 label-onetouch — 5 key-m_stop clear — 6 key-m_start black — 7 key-m_...

  • Page 266: Cassette Assembly

    9-32 phaser 3300mfp service manual parts list parts list 15.0 cassette assembly parts list 15.0 cassette assembly id no. Name/description part number 0 mea unit-cassette — 1 adjust-m-cassette_l — 2 adjust-m-cassette_r — 3 gear-pinion — 4 mea unit-holder pad — 4-1 holder-m-pad — 4-2 sheet-holder pad ...

  • Page 267: Fuser Assembly

    Phaser 3300mfp service manual 9-33 parts list parts list 16.0 fuser assembly 8 rpr-pad cassette — 9 cam-m-knock up — 10 frame-m_cassette — 11 guide-m-extension l2 — 12 pmo-extension small — 13 pmo-plate_locker — 14 spring etc-locker, plate — 15 cover-m_sub cst — 16 indicator-m_cassette — parts list ...

  • Page 268

    9-34 phaser 3300mfp service manual parts list parts list 16.0 fuser assembly id no. Name/description part number 0 fuser unit 220v rep 4 (includes items 1-42) 126n00266 0 fuser unit 110v rep 4 (includes items 1-42) 126n00265 1 fuser cover — 2 idle 23 gear — 3 fuser harness connector — 4 thermostat 1...

  • Page 269

    Phaser 3300mfp service manual 9-35 parts list parts list 17.0 duplex unit (optional) 29 spring-es — 30 exit gear — 31 spring-cs — 32 pressure roller 022n02295 33 idle 33 gear — 34 pressure bearing — 35 idle gear bracket — parts list 16.0 fuser assembly id no. Name/description part number 0 1 2 3 4 9...

  • Page 270

    9-36 phaser 3300mfp service manual parts list parts list 17.0 duplex unit (optional) id no. Name/description part number 0 mea unit-duplex (includes items 1-16) 098n02194 1 frame-m_dup 050n00521 2 guide-m_dummy — 3 bush-m-feed, dup — 4 ela unit-roller_dup2 — 5 pulley-18-dup — 6 gear-exit f/down — 7 ...

  • Page 271

    Phaser 3300mfp service manual 9-37 parts list xerox supplies and accessories description part number accessory kit (na/dmow) 650n05376 accessory kit (dmo-e) 650n05377 accessory kit (dmo-w / xe) 650n05378 parts list reference description part number pl1.8 transfer roller (50k) 002n02628 pl16.0 fuser ...

  • Page 272

    9-38 phaser 3300mfp service manual parts list.

  • Page 273

    10 chapter wiring diagrams ■ block diagram ■ wd 2 connection diagram ■ wd 3 power signal ■ interconnection diagrams.

  • Page 274: Block Diagram

    10-2 phaser 3300mfp service manual wiring diagrams block diagram main board rese t fast sram (128 k b yte) adf uni t - p -r egi s en sor - p -d et sen sor - p -po s sen so r - e lec-clut ch * 2 adf mo to r dri ve r - a n4 4060a 18p fuser smps +5 v +24v ac 110v / 220v therm . Ssd modem sfx336 33 .6kb...

  • Page 275: Wd 2 Connection Diagram

    Phaser 3300mfp service manual 10-3 wiring diagrams wd 2 connection diagram main hvps smps control panel joint duplex fan mpt sensor registration clutch mpt clutch laser unit crum2 liu main motor fuser batter y speaker ccd adf platen motor 30 2 2 30 2 4 2 2 10 4 3 18 24 7 3 2 2 2 3 18 4 28 2 2 4 6 7 ...

  • Page 276: Wd 3 Power Signal

    10-4 phaser 3300mfp service manual wiring diagrams wd 3 power signal control board power signal flat motor driver ic (a3977slp) 24v 24v 5v 5v 5v 5v 5v 5v 3.3v 3.3v 3.3v 3.3v 3.3v 3.3v 3.3v 1.3v 3.3v 3.3v 3.3v 3.3v 3.3v 3.3v 3.3v 3.3v 3.3v 3.3v 1.3v 24vs 24vs 24vs 24v 5v 24v 5v network (bcm5241) eepr...

  • Page 277

    Phaser 3300mfp service manual 10-5 wiring diagrams ope/adf power signal ope adf ope micom (ht48c50) 5v 5v 5v 5v 24v 5v 5v 24v led (ksa1182) adf motor driver ic photo interrupter (rpi-441c1n) mcu board s3300mfp-172.

  • Page 278

    10-6 phaser 3300mfp service manual wiring diagrams hvps/voltage map input switching control switching control op-amp control op-amp control switching tr transformer switching tr transformer rectifier & regulation rectifier & regulation output feedback recognition of environment thv-pwm thv-ea thv-re...

  • Page 279: Interconnection Diagrams

    Phaser 3300mfp service manual 10-7 wiring diagrams interconnection diagrams block diagram main board usb host board smps (lvps) cn12 ac inlet paper empty sensor cn cn cn flat motor cn adf motor ccd adf registration clutch adf feed clutch cn1 cn2 fuser battery connection board cn1 cn main fan cn3 cn ...

  • Page 280

    10-8 phaser 3300mfp service manual wiring diagrams control board connector locations s3300mfp-102 modem pba duplex motor engine (hvps) bldg (main motor) pick up clutch regi clutch mpf clutch mpf_sen thermistor lsu lsu_5v cartridge (crum) usb host control panel ccd flat motor flat cover adf network p...

  • Page 281

    Phaser 3300mfp service manual 10-9 wiring diagrams control board to laser unit, ethernet, usb control board +3.3vdc +24vdc +5vdc s3300mfp-175 cn13 laser unit nld_en lsu_sh1 lsu_sh2 lsu_motor_clk nhsync1_plus nhsync1_minus gnd nc nc nc rd- +3.3vdc +24vdc +3.3vdc +3.3v p/u led2 +3.3v p/u led1 rd+ td- ...

  • Page 282

    10-10 phaser 3300mfp service manual wiring diagrams control board to main and flat motors, clutches, sensors, laser interlock control board cn23 cn18 cn17 cn8 cn14 1 3 2 lsu_5v +5vdc laser unit interlock switch +24vdc +5vdc 1 +24vdc 2 registration clutch 1 +24vdc n.C. N.C. 2 control pick-up clutch s...

  • Page 283

    Phaser 3300mfp service manual 10-11 wiring diagrams control board to hvps, crum, paper empty sensor control board +24vdc s3300mfp-177 cn24 cn5 hvps paper empty sensor gnd np_feed np_empty thv_en 2 1 4 3 6 5 8 7 10 9 12 11 14 13 16 15 18 17 20 19 22 21 24 23 26 25 28 27 mhv_pwm thv_read thv_pwm e_m_a...

  • Page 284

    10-12 phaser 3300mfp service manual wiring diagrams control board to opt. Tray, control panel, adf board control board cn25 +24vdc +5vdc +3.3vdc s3300mfp-178 cn optional tray 2 battery scf_rxd nscf_rdy scf_txd scf_clk gnd gnd gnd 11 10 9 8 7 6 5 4 3 2 1 +24vdc +3.3vdc +5vdc 1 2 3 4 5 6 7 8 9 10 11 1...

  • Page 285

    Phaser 3300mfp service manual 10-13 wiring diagrams control board to modem board, usb host board control board cn27 +3.3vdc +5vdc +5vdc +5vdc s3300mfp-179 cn1 cn2 modem board d(31) d(30) d(29) d(28) d(27) d(26) d(25) d(24) gnd 30 29 28 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 ...

  • Page 286

    10-14 phaser 3300mfp service manual wiring diagrams smps to hvps, hvps to connection board (motors, fans) hvps cn1 +24vdc +5vdc +24vdc +24vdc +24vdc s3300mfp-180 cn3 cn1 smps nfuser 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 +24vs hot ac inlet neutral +24vdc +24vdc +24vdc +24vdc +5vdc +5vdc +5vdc dpxmot...

  • Page 287

    Phaser 3300mfp service manual 10-15 wiring diagrams control board to fuser, ccd control board s3300mfp-181 fuser 1 2 thermistor-1 cn12 thermistor-2 +5vdc +3.3vdc 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 cn5 cn ccd b_vin g_vin r_vin dout4+ dout4- dout1- 24 23 22 21 20 19 18 17 1...

  • Page 288

    10-16 phaser 3300mfp service manual wiring diagrams.

  • Page 289: Contents...

    A appendix appendix contents... ■ phaser 3300mfp menu map ■ acronyms and abbreviations.

  • Page 290: Phaser 3300Mfp Menu Map

    A-2 phaser 3300mfp service manual appendix phaser 3300mfp menu map fax feature darkness multi send delay send priority send forward secure receive add page cancel job fax setup sending redial times redial term prefix dial ecm mode send report image tcr receiving receive mode ring to answer stamp rcv...

  • Page 291: Acronyms and Abbreviations

    Phaser 3300mfp service manual a-3 appendix acronyms and abbreviations acronym description a3 paper size 297 millimeters (11.69 inches) x 420 millimeters (16.54 inches). A4 paper size 210 millimeters (8.27 inches) x 297 millimeters (11.69 inches). A5 paper size 148 millimeters (5.82 inches) x 210 mil...

  • Page 292

    A-4 phaser 3300mfp service manual appendix dhcp dynamic host configuration protocol dimm dual in-line memory module dpi dot per inch dram dynamic random access memory drv drive dup duplex duplex 2-sided printing dvm digital voltmeter ec european community eec european economic community ecp enhanced...

  • Page 293

    Phaser 3300mfp service manual a-5 appendix hz hertz (cycles per second) ic integrated circuit iec international electrotechnical commission i/f interface i/o input and output ide intelligent drive electronics or imbedded drive electronics ieee institute of electrical and electronics engineers. Inc. ...

  • Page 294

    A-6 phaser 3300mfp service manual appendix pc personal computer pcb printed circuit board pcl printer command language pdl page description language p/j plug jack (electrical connections) pjl printer job language pl parts list ppd postscript printer description ppm pages per minute pps pulses per se...

  • Page 296

    Copyright © 2008, xerox corporation. All rights reserved. Unpublished rights reserved under the copyright laws of the united states. Part#: 701p48425.