Xerox Versant 180 Press User Manual - page 132
Suggested Solutions
Problem
Image Density
Print output is too light,
faint, or washed out; solid
areas not black or inconsist-
ent shading; part of image
missing.
• Check the status of the CRUs / Supplies screen by pressing the
Home button on the Control Panel. Shake or replace the af-
fected dry ink / toner cartridge; refer to
.
• Refer to the Custom Paper Settings Troubleshooting table, and
complete the Suggested Solutions for
• Determine if the drum is contaminated or light shocked by
running a set of Halftone Test Patterns to identify which color
is affected and then replace or swap the appropriate drum;
refer to
• Refer to the Custom Paper Settings Troubleshooting table, and
review the Suggested Solutions for
Image-on-Paper Registra-
tion
The entire image on the
printed output is misreg-
istered, shifted, skewed or
crooked.
• Ensure the paper tray guides are against the edges of the
loaded paper.
• Refer to the Custom Paper Settings Troubleshooting table, and
review the Suggested Solutions for
dicularity, Skew, and Magnification
Unfused Prints / Fuser Off-
set
The image is not properly
fused. Toner on print is not
permanent, smears, flakes,
or rubs off.
• Check that the paper weight settings at the print server match
the actual paper loaded in the tray.
• Ensure that the paper loaded is within press specifications. For
information on paper and storage, refer to
.
Load a new ream of paper into the selected paper tray.
• Refer to the Custom Paper Settings Troubleshooting table, and
review the Suggested Solutions for
.
• Run the
routine. If the problem
continues, contact the Customer Support Center for service.
Trail Edge (TE) Deletions
For IB or OB edge deletions,
refer to
• Create a custom stock and use it.
• Refer to the Custom Paper Settings Troubleshooting table, and
review the Suggested Solutions for
and
Trail edge of output con-
tains dry ink / toner dele-
tions, density inconsistency,
or is lacking in color depth;
this occurs mainly when us-
ing heavier or lighter weight
stock
Xerox
®
Versant
®
180 Press
6-10
User Guide
Troubleshooting