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Xerox WorkCentre Pro 421 User Manual

Other manuals for WorkCentre Pro 421: Brochure & Specs, System Administrator Manual

Summary of WorkCentre Pro 421

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    Workcentre pro 421 user guide 604p10712.

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    Prepared by: the document company xerox gkls european operations bessemer road welwyn garden city hertfordshire al7 1he england © 2002 by xerox corporation. All rights reserved. Copyright protection claimed includes all forms and matters of copyrighted material and information now allowed by statuto...

  • Page 3: Table of Contents

    Xerox workcentre pro 421 user guide table of contents-iii table of contents 1 about this guide.............................................................. 1-1 finding information in the user guide................................................1-2 customer support.....................................

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    Table of contents-iv xerox workcentre pro 421 user guide modes...................................................................................................2-17 features key.........................................................................................2-18 machine status key ............

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    Xerox workcentre pro 421 user guide table of contents-v 3. Select the printer driver features.......................................................4-5 4. Print the job ........................................................................................4-6 5. Retrieve the print job.................

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    Table of contents-vi xerox workcentre pro 421 user guide calling for service.................................................................................6-6 displaying error codes ...........................................................................6-6 customer support telephone number ......

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    Xerox workcentre pro 421 user guide table of contents-vii 8 appendix a - safety notes...............................................A-1 safety standards.................................................................................... A-3 regulatory information........................................

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    Table of contents-viii xerox workcentre pro 421 user guide.

  • Page 9: About This Guide

    Workcentre pro 421 user guide 1-1 abo u t th is g u id e 1 about this guide thank you for purchasing the workcentre pro 421. The workcentre pro 421 is designed for ease of use, but to use your machine to its fullest potential, take some time to read the user documentation..

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    1-2 workcentre pro 421 user guide finding information in the user guide the user guide contains the following sections: - table of contents use the table of contents to find topics easily. - about this guide - chapter 1 describes the information in this user guide. - product overview - chapter 2 des...

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    Workcentre pro 421 user guide 1-3 abo u t th is g u id e - specifications - appendix b provides information on the machine specifications. Use this chapter to ensure all materials being used are within specification. - index refer to the index to locate specific information..

  • Page 12: Customer Support

    1-4 workcentre pro 421 user guide customer support if after product installation further assistance is required, please call our experts at the xerox welcome centre or your local representative. When telephoning please quote the machine serial number. Use the space below to make a note of the machin...

  • Page 13: Conventions

    Workcentre pro 421 user guide 1-5 abo u t th is g u id e conventions throughout this user guide, there are some terms that are used interchangeably: ½ document is synonymous with original. ½ button is synonymous with key. ½ page is synonymous with sheet. ½ workcentre pro 421 is synonymous with the m...

  • Page 14: Feed Orientation

    1-6 workcentre pro 421 user guide feed orientation feed orientation describes the direction the originals and the media is fed through the machine. It is recommended the feed orientation of the originals matches that of the media. There are two types of feed orientation: long edge feed (lef) when ob...

  • Page 15: Bracket Text Typeface

    Workcentre pro 421 user guide 1-7 abo u t th is g u id e bracket text typeface the [bracket text] typeface is used to emphasize the selection of a feature or key. For example: ½ select [reduce/enlarge]. ½ select the required setting. ½ press [enter]. Italic typeface the italic typeface is used to em...

  • Page 16: Notes

    1-8 workcentre pro 421 user guide notes notes are statements that provide additional information. For example: note: under normal conditions the machine should be powered on 24 hours a day. Hints hints help users perform a task. For example: hint: before loading paper into the paper tray fan the edg...

  • Page 17: Related Information Sources

    Workcentre pro 421 user guide 1-9 abo u t th is g u id e related information sources information available for the workcentre pro 421 consists of: - this user guide - the quick start guide - the customer training cd - the system administrator guide.

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    1-10 workcentre pro 421 user guide.

  • Page 19: Product Overview

    Workcentre pro 421 user guide 2-1 pr odu ct o v er vi ew 2 product overview this chapter provides an overview of the workcentre pro 421’s hardware features and operation. The control panel is discussed and each key is defined..

  • Page 20: System Overview

    2-2 workcentre pro 421 user guide system overview the workcentre pro 421 is a digital device capable of copying and printing. When you switch on the power and the system has warmed up, the machine is in the ready mode and is ready to use. Ready mode is where the lcd screen is visible and ready to be...

  • Page 21: Added Features

    Workcentre pro 421 user guide 2-3 pr odu ct o v er vi ew ½ press the [features] key. ½ using the numeric keypad, enter your department code. Enter department code paper : auto output : collated added features l/d : auto r/e : 100% 1 each digit entered is displayed as an asterisk on the screen. ½ pre...

  • Page 22: Workcentre Pro 421E

    2-4 workcentre pro 421 user guide identifying the machine configurations and components the following pages provide illustrations and descriptions of the workcentre pro 421 configurations and components. Use the illustrations to identify your workcentre pro 421 configuration and the functions availa...

  • Page 23: Workcentre Pro 421De

    Workcentre pro 421 user guide 2-5 pr odu ct o v er vi ew workcentre pro 421de this is a basic simplex digital copier with an automatic document feeder, a single paper tray, a bypass tray and a stand. Additional memory can be purchased as an option. Output tray document glass (under adf) automatic do...

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    2-6 workcentre pro 421 user guide workcentre pro 421dei - european product this is a digital copier with an automatic duplex unit, a duplex automatic document feeder, a single paper tray, a bypass tray and a stand. Additional memory can be purchased as an option. Document glass (under dadf) duplex a...

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    Workcentre pro 421 user guide 2-7 pr odu ct o v er vi ew workcentre pro 421dei - north american product this is a digital copier with an automatic duplex unit, a duplex automatic document feeder, two paper trays, a bypass tray and a stand. Additional memory can be purchased as an option. Document gl...

  • Page 26: Workcentre Pro 421Pi

    2-8 workcentre pro 421 user guide workcentre pro 421pi this is a digital copier and printer, with an automatic duplex unit, an offset catch tray, a duplex automatic document feeder, two paper trays and a bypass tray. Additional memory can be purchased as an option. Document glass (under dadf) duplex...

  • Page 27: Components

    Workcentre pro 421 user guide 2-9 pr odu ct o v er vi ew components automatic document feeder (adf) the adf automatically separates and feeds originals from the input tray. Duplex automatic document feeder (dadf) the dadf automatically separates and feeds originals from its input tray. When scanning...

  • Page 28: Bypass Tray

    2-10 workcentre pro 421 user guide bypass tray the bypass tray is for loading special paper, transparencies, labels and cardstock. There is an extension tray that can be pulled out to enable larger size paper to be fed. Hint: refer to appendix b - specifications for more information about approved m...

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    Workcentre pro 421 user guide 2-11 pr odu ct o v er vi ew control panel components and function keys the control panel keys and functions available depend on your workcentre pro 421 configuration. Item description function 1 contrast adjuster adjusts the brightness and darkness of the lcd display. W...

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    2-12 workcentre pro 421 user guide item description function 6 lcd display displays the status of the machine, operation process, various instructions and messages. 7 features this key gives access to the screens which enable you to program features. 8 machine status select to change or view the var...

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    Workcentre pro 421 user guide 2-13 pr odu ct o v er vi ew 13 stop this key affects any active job displayed on the lcd. When pressed during copying the job is paused. Press [start] to resume or [ca] to cancel. 14 start press this key to commence a job and start scanning the originals. 15 enter key e...

  • Page 32: Power On/off

    2-14 workcentre pro 421 user guide power on/off powering on ensure that the machine is connected to a suitable power supply and that the power cord is fully plugged into the electrical outlet. Note: for voltage information refer to appendix b - specifications. The machine will begin to warm up when ...

  • Page 33: Power Save

    Workcentre pro 421 user guide 2-15 pr odu ct o v er vi ew power save the machine has a power save feature which significantly reduces the power consumption during periods of inactivity. The power save feature operates in two modes: - standby mode - sleep mode (energy saver) the energy saver light il...

  • Page 34: Standby Mode

    2-16 workcentre pro 421 user guide standby mode as delivered, the machine automatically switches into standby mode 15 minutes after the last activity. In this mode, the lcd screen is visible and the message “standby mode” is shown on the lcd screen when the workcentre pro 421 is in features mode. To...

  • Page 35: Modes

    Workcentre pro 421 user guide 2-17 pr odu ct o v er vi ew modes there are two modes available on the machine: features this key gives access to the screens which enable users to programme features. Machine status this key gives access to information such as paper tray size settings, machine defaults...

  • Page 36: Features Key

    2-18 workcentre pro 421 user guide features key use the features key to select programmable features in the copy function. Note: the functions available depend on the configuration of your machine. Note: this screen is the default setting on delivery. Machine status key displays information about th...

  • Page 37: Machine Status Options

    Workcentre pro 421 user guide 2-19 pr odu ct o v er vi ew machine status options the options available in machine status are: note: the options available may vary depending on your machine configuration. Default settings contains the default values of the machine. Changeable options available are: -...

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    2-20 workcentre pro 421 user guide customer support number call this telephone number if you have any questions or problems with your workcentre pro 421. Machine serial number this is where you find the serial number of the machine. It can also be found inside the front right cover. You will need th...

  • Page 39: Copy

    Workcentre pro 421 user guide 3-1 co py 3 copy this chapter contains information about the copy function and the features available. It provides step by step instructions for programming and running a copy job. As delivered the machine will have the factory default copy settings. These copy settings...

  • Page 40: Copying Procedure

    3-2 workcentre pro 421 user guide copying procedure before making copies identify what is to be copied, the number of copies required and any special programming requirements. Use the following steps to make a copy. Note: press [ca] twice to clear or cancel any previous programming selections before...

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    Workcentre pro 421 user guide 3-3 co py when auto paper is selected, the document feeder senses the size and orientation of the originals, it then checks the paper trays to find one that corresponds. Note: auto paper is used with standard original sizes. For non-standard sizes, manually select the p...

  • Page 42: Document Glass

    3-4 workcentre pro 421 user guide document glass the document glass should be used for single pages or bound originals up to a maximum size of a3 (11 x 17 inch). ½ raise the document feeder or the document glass cover if fitted. ½ position the original face down on the document glass. Align it with ...

  • Page 43: 2. Press The Features Key

    Workcentre pro 421 user guide 3-5 co py 2. Press the features key features key ½ press [features]. ½ ensure that the ready to copy screen is displayed. Ready to copy paper : auto output : collated added features l/d : auto r/e : 100% 1.

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    3-6 workcentre pro 421 user guide 3. Select the copy features there are four standard features available. The keys are located to the left of the lcd screen. For most of the standard features, when the keys are pressed the lcd screen displays the choices which apply to each feature. Using the scroll...

  • Page 45: 4. Enter The Quantity

    Workcentre pro 421 user guide 3-7 co py 4. Enter the quantity up to 999 copies can be entered using the numeric keypad. ½ use the numeric keypad to enter the number of copies required. The quantity entered is displayed in the top right corner of the lcd screen. The default copy quantity is 1. ½ to c...

  • Page 46: 5. Press Start

    3-8 workcentre pro 421 user guide 5. Press start start key ½ press [start]. Each original is scanned once only. Note: see page 3-17 if you are making collated copies from the document glass. If a resource problem or programming conflict prevents the job completing, a message will be displayed. Follo...

  • Page 47: Using Job Interrupt

    Workcentre pro 421 user guide 3-9 co py using job interrupt if the machine is in the process of copying it is possible to pause the current job to make a convenience copy. ½ press [job interrupt].The light next to the job interrupt key will illuminate. All the current job settings will be stored. Th...

  • Page 48: Standard Copy Features

    3-10 workcentre pro 421 user guide standard copy features the standard copy features are selected by using the keys located on the control panel. Note: some options are not available in all markets and for every machine configuration. Lighten/darken lighten/darken options auto the machine automatica...

  • Page 49: Reduce/enlarge

    Workcentre pro 421 user guide 3-11 co py reduce/enlarge reduce/enlarge options 100% size for size copies. Auto% automatically reduces/enlarges an image to fit on the paper size selected. Preset% displays the most frequently used preset reduce/enlarge settings. The preset reduce/enlarge settings for ...

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    3-12 workcentre pro 421 user guide for the americas and canada, the preset reduce/enlarge settings are: 65% - 11x17” to 8.5x11” and 8.5x11” to 5.5x8.5” 78% - 8.5x14” to 8.5x11” 97% - 8.5 x 11 inch to a4 129% - 8.5x11” to 11x17” and 5.5x8.5” to 8.5x11” 154% - 5.5x8.5” to 8.5x14” variable% when the or...

  • Page 51: Paper Supply

    Workcentre pro 421 user guide 3-13 co py paper supply paper supply options use to select an individual paper tray. Paper size and orientation is displayed on the right side of the illustration. Use to select the bypass tray. Paper size and orientation is displayed on the right side of the illustrati...

  • Page 52: Original Type

    3-14 workcentre pro 421 user guide original type original type options text used for scanning text, solids, line art and halftones. Text/photo automatically adjusts the image quality based on the attributes of the original. Text/photo can also be used to make copies of originals that contain halfton...

  • Page 53: Added Features

    Workcentre pro 421 user guide 3-15 co py added features ½ to view the copy added features menu select [copy] if available, and press the scroll key . The added features menu displays each feature and its current setting. Quick pathway ½ select [added features]. ½ select the feature required and pres...

  • Page 54: Output

    3-16 workcentre pro 421 user guide output use this feature to produce the copied output as collated or uncollated sets. The machine default setting is collated. Output options note: only network connected machines have the offset feature. Collated this option delivers the specified number of copy se...

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    Workcentre pro 421 user guide 3-17 co py making collated sets from the document glass when you make copies from the document glass, the machine will scan each original. When you select done the machine then prints the number of collated sets requested. . ½ program the features required. ½ use the sc...

  • Page 56: 2-Sided

    3-18 workcentre pro 421 user guide 2-sided if your workcentre pro 421 is configured with a duplex unit, up to 50 double-sided copies ranging in size from a5 to a3 (8.5 x 5.5 to 11 x 17 inch) can be made automatically from one or two- sided originals. 2-sided options 1>1 sided single-sided copies fro...

  • Page 57: Bound Original

    Workcentre pro 421 user guide 3-19 co py bound original select bound original to make copies of pages from bound originals or magazines using the document glass. Note: there are a number of features which are not available with bound original. Any features not available will be grayed-out. Note: on ...

  • Page 58: Bound Original Options

    3-20 workcentre pro 421 user guide bound original options off the feature is unavailable. On (both pages) copies both pages of an open bound document and places each page on a separate sheet of paper. On (binder erase) erases between 4 and 30 mm (0.16 and 1.2 inches) from the centre (binder area) of...

  • Page 59: Image Shift

    Workcentre pro 421 user guide 3-21 co py image shift use this feature to change the position of the image on a page. Image shift options off the feature is unavailable. Left margin shifts the image to the right. The image can be shifted between 4 and 15 mm (0.16 and 0.6 inches), default is 7mm (0.28...

  • Page 60: Edge Erase

    3-22 workcentre pro 421 user guide edge erase use this feature to erase unwanted marks such as hole punch impressions from the edge of the copy. Note: there are a number of features which are not available with edge erase. Any features not available will be grayed-out. Edge erase options off the fea...

  • Page 61: 2-Up

    Workcentre pro 421 user guide 3-23 co py 2-up this feature prints the images from two independent originals onto one sheet of paper. The workcentre pro 421 reduces/ enlarges the images as needed to print them in landscape orientation on one page based on the paper supply selected. 2-up options off t...

  • Page 62: Booklet

    3-24 workcentre pro 421 user guide booklet if your workcentre pro 421 is configured with a duplex unit, it can be used to produce booklets from both a3 and a4 (11 x 17 and 8.5 x 11 inch) originals. A3 (11 x 17 inch) originals are automatically reduced to a5 (8.5 x 5.5 inch) image size and placed 2-u...

  • Page 63: To Produce A Booklet

    Workcentre pro 421 user guide 3-25 co py to produce a booklet note: you can place the originals directly on the glass. A3 (11 x 17 inch) portrait originals should be placed face down with the bottom edge to the left of the machine. Note: for originals copied directly from the glass, you will need to...

  • Page 64: Annotation

    3-26 workcentre pro 421 user guide annotation use this feature to add the date, time and page numbers to the copy output. Note: there are a number of features which are not available with annotation. Any features not available will be grayed-out. Note: if using this feature with reduce or enlarge se...

  • Page 65: Build Job

    Workcentre pro 421 user guide 3-27 co py build job use this feature to build a job that has mixed type originals, different settings may be required for different pages. For example, if a set of originals consists of some pages with text and some with photos, you can select appropriate settings to b...

  • Page 66

    3-28 workcentre pro 421 user guide note: if more than one set of each section has been selected, depending on the features programmed, the machine will copy just one set of each section. At the end of the job the remaining sets will be copied. If the original is not a standard size the machine may n...

  • Page 67

    Workcentre pro 421 user guide 3-29 co py ½ use the scroll key to selectthe setting you wish to change and press [enter]. ½ select the changes required and press [enter]. ½ the [setting] screen is displayed again. Use the scroll key to select [done] and press [enter]. ½ repeat the steps above for eac...

  • Page 68: Stored Job

    3-30 workcentre pro 421 user guide stored job up to four combinations of feature selections can be retained in the machine’s memory as stored jobs. The machine stores only the programming for the job, not the image. Each time a stored job is retrieved, the image must be scanned. The stored job scree...

  • Page 69: To Retrieve A Stored Job

    Workcentre pro 421 user guide 3-31 co py to retrieve a stored job ½ use the scroll key to select[added features]. ½ ensure [stored job] is selected and press [enter]. ½ ensure [retrieve] is selected and press [enter]. ½ select the required job in the list and press [enter]. ½ press the [exit] key to...

  • Page 70: Paper Type Options

    3-32 workcentre pro 421 user guide paper type (bypass tray only) this feature enables copying information onto transparencies and heavyweight stock such as labels or cardstock. Paper type options off select for feeding standard 80g/m 2 (20 lb) paper through the bypass tray (100 sheets maximum). Tran...

  • Page 71: Menu Map

    Workcentre pro 421 user guide 3-33 co py menu map the menu map is a list of all machine features and settings in a report format. ½ use the scroll key to select[added features]. ½ use the scroll key to select [menu map] and press [enter]. Ready to copy 1 2-sided bound original image shift : 1 > 1 si...

  • Page 72: Changing Copy Defaults

    3-34 workcentre pro 421 user guide changing copy defaults ½ to access the copy defaults menu while in the ready mode, press the [machine status] key located to the right of the lcd. The machine status menu displays the default options. During manufacture, certain settings for features and functions ...

  • Page 73: Copy Defaults

    Workcentre pro 421 user guide 3-35 co py copy defaults the following table lists each copy default option, the settings available for each option and a description of each setting. ½ use the scroll key to select the option required and press [enter]. ½ use the copy defaults table below to identify t...

  • Page 74

    3-36 workcentre pro 421 user guide sides imaged 1. 1>1 produces one-sided copies from one-sided originals. 2. 1>2 produces two-sided copies from one-sided originals. 3. 2>2 produces two-sided copies from two-sided originals. 4. 2>1 produces one-sided output from two-sided originals. Copy default opt...

  • Page 75: Print

    Workcentre pro 421 user guide 4-1 pr int 4 print the workcentre pro 421 can be connected to your workstation using the parallel port on the workstation or through the network. When the workcentre pro 421 is connected, electronic jobs that require printing can be sent from your workstation directly t...

  • Page 76: Printing Procedure

    4-2 workcentre pro 421 user guide printing procedure before the printing function can be used on the workcentre pro 421 the machine must be configured and setup on your network or attached to your workstation via the parallel port. Note: if you require your pc or workstation configuring to print to ...

  • Page 77

    Workcentre pro 421 user guide 4-3 pr int the pc requirements are shown below: parallel port on the pc must be set to ‘bi-directional’. Ieee 1284 parallel cable (10 metres or 30 feet maximum). Note: depending on the specific driver being used, the graphics shown in the following instructions may not ...

  • Page 78: 1. Create The Document

    4-4 workcentre pro 421 user guide 1. Create the document documents for printing are created on your pc or workstation using a software application. For example, microsoft word and microsoft powerpoint are widely used document creation applications. Note: if your print requirements involve printing p...

  • Page 79

    Workcentre pro 421 user guide 4-5 pr int 3. Select the printer driver features ½ select [properties] from the application print window. Note: in some applications, the printer driver features may be accessed via a setup option. ½ the printer driver features are displayed in the properties window. ½ ...

  • Page 80: 4. Print The Job

    4-6 workcentre pro 421 user guide 4. Print the job ½ when all the required features have been programmed, select [ok]. The properties window closes and the application print window displays. ½ to send the job for printing, select [ok] in the application print window. To exit the print option without...

  • Page 81: 5. Retrieve The Print Job

    Workcentre pro 421 user guide 4-7 pr int 5. Retrieve the print job the print file is received by the workcentre pro 421, processed and interpreted and then printed. Your print job will be delivered to the output area selected on the printer driver when the job was sent. At the printer the lcd may, o...

  • Page 82: 6. Managing Print Jobs

    4-8 workcentre pro 421 user guide 6. Managing print jobs if a problem occurs with your print job, or if you need to cancel your print job use the printer default settings accessed via the machine status key. Accessing printer defaults use the instructions provided below to access the print default s...

  • Page 83: Cancelling A Print Job

    Workcentre pro 421 user guide 4-9 pr int cancelling a print job if the print job has been sent in error or if there is a problem with the job, use the cancel current job printer default setting to cancel the job. Note: you must only delete your own jobs from the print queue. If there is a problem wi...

  • Page 84: Setting Up Force Feed

    4-10 workcentre pro 421 user guide setting up force feed the force feed printer default setting is used to forcibly print a print job which is suspended due to the paper size mismatch when detect paper mismatch is enabled. If your print job is suspended due to paper size mismatch, use these instruct...

  • Page 85: Forcing A Form Feed

    Workcentre pro 421 user guide 4-11 pr int forcing a form feed if a job is cancelled from the pc, data may remain in the workcentre pro 421 memory and will require clearing using the form feed printer default setting. Use the instructions below to forcibly print the data remaining in the memory of th...

  • Page 86: Using Job Interrupt

    4-12 workcentre pro 421 user guide using job interrupt if the machine is in the process of printing a job it is possible to programme features for a copy job which will then automatically start when the print job has finished. ½ press [job interrupt].The light next to the job interrupt button will i...

  • Page 87: Printer Driver Features

    Workcentre pro 421 user guide 4-13 pr int printer driver features there are a number of printer drivers available for the workcentre pro 421. The features available depends on the printer driver being used. The following feature descriptions are an overview of the typical features provided by the wo...

  • Page 88

    4-14 workcentre pro 421 user guide if you rest the mouse pointer on top of a control, microsoft windows will show you a brief help tip about that control. If you select the right mouse button on a control, the help system will give you more detailed information. The following buttons are available o...

  • Page 89: Printer Configuration

    Workcentre pro 421 user guide 4-15 pr int printer configuration the printer configuration dialog allows you to update the printer driver to interact with the optional attachments installed on your printer. Once you have installed an optional printer device, select the relevant checkbox in the instal...

  • Page 90: Memory (Mb)

    4-16 workcentre pro 421 user guide offset catch tray a unit that can be added on to the printer to so that each print job will be slightly offset from one another in the catch tray. This is standard with network connected printers. Job separator tray an optional tray that which divides the output tr...

  • Page 91: Paper/output

    Workcentre pro 421 user guide 4-17 pr int paper/output allows the selection of paper size, paper orientation, paper source, media type and the number of copies for the job (1- 999). Offset function select ’offset function on’ if you want each set of a multiple copy print job to be slightly offset fr...

  • Page 92: Select Paper

    4-18 workcentre pro 421 user guide simultaneously. It is best to set the number of copies in the driver to ’1’ and set the number of copies you want to print in the application. Select paper select paper lets you specify the paper to use for your print job. Any paper specifications appear in the pap...

  • Page 93

    Workcentre pro 421 user guide 4-19 pr int - paper tray select the paper tray containing the type of paper you want to use for the document cover, body, and separators, if any. Not all paper trays accept all paper sizes. Only source locations which accept the specified paper size are shown. Auto tray...

  • Page 94: 2 Sided Printing

    4-20 workcentre pro 421 user guide 2 sided printing hint: if your machine configuration supports this feature you must select the duplex option on the printer configuration dialog to activate 2 sided printing. Two-sided printing enables you to print on both sides of a page. 1 sided single sided prin...

  • Page 95: Image Orientation

    Workcentre pro 421 user guide 4-21 pr int image orientation orientation refers to the relative directions of the long and short edges of the paper. Your printer can print in either portrait or landscape orientation. Portrait orientation prints an image that is taller than it is wide. Landscape orien...

  • Page 96: Layout

    4-22 workcentre pro 421 user guide layout the document options dialog enables you to print documents in booklet form or to print multiple page images on one side of a page. Each page can be printed with or without a page border. Choose between normal and multiple-up page formats. Normal prints a sta...

  • Page 97: Multiple-Up

    Workcentre pro 421 user guide 4-23 pr int multiple-up prints more than one page image on a single sheet of paper. Indicate the required number of page images per side in the multiple-up list box. Multiple-up ½ 1 page up ½ 2 pages up ½ 4 pages up ½ 6 pages up ½ 8 pages up ½ 16 pages up draw outlines ...

  • Page 98: Image Options

    4-24 workcentre pro 421 user guide image options the image options dialog enables you to set different visual and graphic characteristics for your print job. It also lets you choose whether to download your application truetype or bitmap fonts to the printer or to print them as graphics and device f...

  • Page 99: True Type Fonts

    Workcentre pro 421 user guide 4-25 pr int line art choose this setting for graphic images with intricate lines and fine detail, for example clip art. This setting provides solid lines and sharp contrasts between shaded areas. Print colored text in black this setting prints all colored text as black ...

  • Page 100: Graphics

    4-26 workcentre pro 421 user guide graphics this selection specifies how graphics are sent to the printer. The options available are: vector this option allows you to send graphics to the printer as a mixture of vector and raster images. Vector graphics typically print more quickly than rasterized g...

  • Page 101: Print Quality

    Workcentre pro 421 user guide 4-27 pr int print quality toner saver turn toner saver ’on’ to conserve the amount of toner used to print a document. The print quality is reduced but the print speed may be enhanced. This setting is recommended for verifying document content and layout. Smoothing turn ...

  • Page 102: Overlays

    4-28 workcentre pro 421 user guide overlays the overlay dialog allows you to create, load, or delete simple page overlays for your printer. A page overlay is a group of user-created pcl commands and/or data that is downloaded and stored in the printer. Page overlays can be used repeatedly for printi...

  • Page 103

    Workcentre pro 421 user guide 4-29 pr int create overlay before you can use an external file as an overlay, you must format it as an overlay. Overlays must be created within the application (such as microsoft word). To create a page overlay: - open the file containing your logo or image that you wan...

  • Page 104: Selected Overlay Status

    4-30 workcentre pro 421 user guide - open a document and select the print option. - open the printer driver properties dialog and select the overlays tab. - select the overlay you want to download from the overlays list. - select the download now button, and select the destination. - select the ok b...

  • Page 105: Fonts

    Workcentre pro 421 user guide 4-31 pr int fonts the fonts dialog enables you to add, remove, or change the fonts installed on the printer. Installed fonts available fonts this box shows the pcl 5e fonts currently available on the computer. Move move enables you to move the selected fonts to the prin...

  • Page 106: Add Fonts....

    4-32 workcentre pro 421 user guide edit edit enables you to change disk-based font names and attributes. If you purchase a disk-based font that has the same name as a font you are already using, you should change the name of the font with the font installer. You cannot change the name of a printer-r...

  • Page 107: Watermarks

    Workcentre pro 421 user guide 4-33 pr int watermarks the watermark feature prints text in the background or foreground of a document. A few predefined watermarks come with the driver. You can change the existing ones or add new ones to the list. To print a document with a watermark, you must first s...

  • Page 108: Content

    4-34 workcentre pro 421 user guide delete delete enables you to remove a selected watermark from the list of available watermarks. Select the watermark in the list, select delete and then ok to confirm you want to delete this watermark. On first page only on first page only prints a watermark only o...

  • Page 109: Position (From Center)

    Workcentre pro 421 user guide 4-35 pr int position (from center) position (from center) use the vertical and horizontal scroll bars to modify the watermark’s center position on the page. You can choose to measure in inches or millimeters (mm). Center select center to reset the position to the center...

  • Page 110: Changing Printer Defaults

    4-36 workcentre pro 421 user guide changing printer defaults ½ to access the printer defaults menu while in the ready to copy screen, press the [machine status] key located to the right of the lcd. The machine status menu displays the settings options. ½ ensure [default settings] is selected and pre...

  • Page 111: Printer Defaults

    Workcentre pro 421 user guide 4-37 pr int printer defaults the following table lists each printer default option, the settings available for each option and a description of each setting. ½ use the scroll key to select the option required and press [enter]. ½ use the printer defaults table below to ...

  • Page 112

    4-38 workcentre pro 421 user guide test print 1. Status print used by the system administrator to identify the status of the machine. 2. Demonstration page this option produces a test page which can be used to demonstrate printing capability. 3. Pcl font print the printer unit is equipped with 90 in...

  • Page 113: Maintaining The Product

    Workcentre pro 421 user guide 5-1 ma in tain in g the pr od uct 5 maintaining the product there will be times when the machine will require maintenance tasks to be carried out. This chapter provides step by step instructions for maintaining the machine and replacing consumables..

  • Page 114: Cleaning

    5-2 workcentre pro 421 user guide cleaning cleaning the workcentre pro 421 proper maintenance is important for the smooth operation of any equipment. Caution: when cleaning the workcentre pro 421, do not use organic or strong chemical solvents or aerosol cleaners. Do not pour fluids directly onto an...

  • Page 115

    Workcentre pro 421 user guide 5-3 ma in tain in g the pr od uct document glass and constant velocity transport glass to ensure optimum image quality at all times, clean the document glass and constant velocity transport glass monthly, or more often if needed. This helps avoid output with streaks, sm...

  • Page 116: Transfer Corotron Wire

    5-4 workcentre pro 421 user guide transfer corotron wire if you have poor quality output with uneven, faint, degraded print or a white line appearing in the direction of the paper feed, the transfer corotron wire may be dirty. Refer to the following steps for cleaning instructions. ½ if installed, o...

  • Page 117

    Workcentre pro 421 user guide 5-5 ma in tain in g the pr od uct ½ remove the cleaning tool from its storage space on the machine. ½ the transfer corotron wire cleaning tool has two shoulders. Shoulders.

  • Page 118

    5-6 workcentre pro 421 user guide ½ when positioning the cleaning tool over the transfer corotron wire ensure that the two shoulders are facing away from the machine..

  • Page 119

    Workcentre pro 421 user guide 5-7 ma in tain in g the pr od uct ½ ensure that the lip at the back of the cleaning tool is resting on the transfer corotron wire casing. Ensure that the two shoulders are located under the plastic guard. ½ hold the cleaning tool upright and slide it along the transfer ...

  • Page 120: Ordering Supplies

    5-8 workcentre pro 421 user guide ordering supplies the toner cartridge and the drum cartridge are available as customer replaceable units. The customer replaceable unit part numbers are listed below: to obtain supplies, contact your local xerox office, giving your company name, the product number a...

  • Page 121: Customer Replaceable Units

    Workcentre pro 421 user guide 5-9 ma in tain in g the pr od uct customer replaceable units replacing the toner cartridge the toner cartridge is a customer replaceable unit. This assembly holds the toner for the workcentre pro 421. After approximately 7,500 copies the machine will display a message t...

  • Page 122

    5-10 workcentre pro 421 user guide ½ raise the catch to unlock and release the toner cartridge. ½ holding the cartridge, as shown, slide it out of the machine. ½ the used toner cartridge should be recycled. Follow the instructions given in the cartridge return booklet enclosed with the new toner car...

  • Page 123

    Workcentre pro 421 user guide 5-11 ma in tain in g the pr od uct ½ remove the new toner cartridge from the box and its wrapper. Vigorously shake the cartridge from side to side. ½ pull the tab to remove the sealing tape from the cartridge..

  • Page 124

    5-12 workcentre pro 421 user guide ½ install the new toner cartridge into the machine until it clicks in place. ½ after installing the toner cartridge, pull the charger wire cleaning lever out of the drum cartridge until it stops and then push it back in again several times. This process cleans the ...

  • Page 125

    Workcentre pro 421 user guide 5-13 ma in tain in g the pr od uct ½ close the front cover..

  • Page 126

    5-14 workcentre pro 421 user guide replacing the drum cartridge the drum cartridge requires replacement when the “replace drum” message is displayed at 30,000 copies. A “drum life” warning is displayed after approximately 29,000 copies. The kit contains a new drum cartridge and a new ozone filter. C...

  • Page 127

    Workcentre pro 421 user guide 5-15 ma in tain in g the pr od uct ½ release the handle to open the side cover. ½ remove the toner cartridge using the instructions “replacing the toner cartridge” on page 5-9..

  • Page 128

    5-16 workcentre pro 421 user guide caution: always hold the drum cartridge by the coloured handles. Do not touch the green drum area. Do not leave the drum cartridge out of the machine for an extended period. ½ lift the coloured handle and gently pull the drum cartridge from the machine. ½ as you wi...

  • Page 129

    Workcentre pro 421 user guide 5-17 ma in tain in g the pr od uct ½ remove the new drum cartridge from the box. Back left front right front back.

  • Page 130

    5-18 workcentre pro 421 user guide ½ remove the protective packaging from the drum cartridge as shown in the following illustrations. ½ remove the card from the right of the drum cartridge. ½ remove the card from the left of the drum cartridge..

  • Page 131

    Workcentre pro 421 user guide 5-19 ma in tain in g the pr od uct ½ remove two pieces of tape. Tape tape 1 2 3 ½ pull tabs numbered 1-3 to remove more protective material..

  • Page 132

    5-20 workcentre pro 421 user guide ½ pull tab to unfold protective paper. Pull ½ completely remove all the paper and associated tape..

  • Page 133

    Workcentre pro 421 user guide 5-21 ma in tain in g the pr od uct ½ hold the handle and tilt the drum cartridge. Remove the plastic strip along the bottom. Left ½ pull remaining tab on the left of the drum cartridge to remove the last piece of protective packaging..

  • Page 134

    5-22 workcentre pro 421 user guide ½ slide the new drum cartridge into the machine until it clicks into place. ½ reinstall the toner cartridge using the instructions “replacing the toner cartridge” on page 5-9..

  • Page 135: Replacing The Ozone Filter

    Workcentre pro 421 user guide 5-23 ma in tain in g the pr od uct replacing the ozone filter the ozone filter absorbs the ozone emitted by the machine. It is located in a slot in the middle of the centre output tray.To change the filter remove the ozone filter receptacle from the machine. ½ after rei...

  • Page 136: Loading Paper

    5-24 workcentre pro 421 user guide loading paper loading the paper trays up to two paper trays can be installed on the workcentre pro 421. The following steps show how to load paper in the paper trays. The paper size in each tray must be entered from the control panel, in the machine status menu. Hi...

  • Page 137

    Workcentre pro 421 user guide 5-25 ma in tain in g the pr od uct ½ if you are loading the same size paper into the tray, load the paper into the tray so that it is against the right side of the tray. ½ close the tray, you are now ready to continue your job. Note: if you want to load a different size...

  • Page 138

    5-26 workcentre pro 421 user guide to adjust the front and rear guides: ½ locate the lever shown as 1 in the photo at the left rear of the tray. Press the lever down to the right to unlock the guides. ½ to release the front guide, push down on the tab shown as 2 on the photo and slide the front and ...

  • Page 139

    Workcentre pro 421 user guide 5-27 ma in tain in g the pr od uct ½ load the paper into the tray and make sure that the guides are correctly positioned for the paper size and are locked firmly in place. ½ press the lever at the back of the tray down to the left to lock the front and rear guides in po...

  • Page 140

    5-28 workcentre pro 421 user guide ½ use the scroll key to select [default settings] and press the [enter] key. ½ use the scroll key to select [machine defaults] and press the [enter] key. ½ use the scroll key to select [paper trays] and press the [enter] key. ½ use the scroll keys and to select the...

  • Page 141

    Workcentre pro 421 user guide 5-29 ma in tain in g the pr od uct ½ press the [features] key to return to the ready mode. The tray is now set up correctly and ready to use. Features key.

  • Page 142: Loading The Bypass Tray

    5-30 workcentre pro 421 user guide loading the bypass tray the bypass tray can be used for a variety of different media. It is located on the right side of the machine. To change the paper size for the bypass tray, it must be selected from the control panel. ½ load the media in the bypass tray. ½ sl...

  • Page 143: Basic Troubleshooting

    Workcentre pro 421 user guide 6-1 basi c tr o ubl e s hoo ti ng 6 basic troubleshooting this chapter provides information for solving problems which may occur with your workcentre pro 421. Tables listing error messages and codes, problems and possible solutions are provided..

  • Page 144: Jam Clearance

    6-2 workcentre pro 421 user guide jam clearance there are two types of jam: - document feeder (adf/dadf) jam - paper path jam if a jam occurs during machine operation, refer to the messages displayed on the lcd. Important: follow the step by step procedures shown on the message display to clear the ...

  • Page 145: Example Of Paper Jam

    Workcentre pro 421 user guide 6-3 basi c tr o ubl e s hoo ti ng example of paper jam see the following for an example of typical jam clearance messages. Clear paper jam open side cover. 1/3 clear paper jam remove jammed paper 2/3 ½ remove any paper visible in this area. ½ rotate the green wheel towa...

  • Page 146: Preventing Paper Jams

    6-4 workcentre pro 421 user guide note: the display instructions may vary depending on the options installed. Preventing paper jams paper jams happen for a variety of reasons. Use the following recommendations to reduce the potential for jams. - use only recommended paper. (refer to appendix b - spe...

  • Page 147

    Workcentre pro 421 user guide 6-5 basi c tr o ubl e s hoo ti ng example of document feeder (adf/dadf) jam clear misfed original push jam access button 1/12 clear misfed original open jam access cover 2/12 clear misfed original turn green wheel 4/12 clear misfed original open upper guide 3/12 clear m...

  • Page 148: Calling For Service

    6-6 workcentre pro 421 user guide calling for service if the problem persists, contact the xerox welcome centre or your local representative. The serial number of the machine will be required, together with any relevant error codes for information on locating the serial number, please refer to “cust...

  • Page 149: Error Messages And Codes

    Workcentre pro 421 user guide 6-7 basi c tr o ubl e s hoo ti ng error messages and codes if an abnormal condition arises in the machine or an incorrect operation is performed, an alarm signal is generated for a few seconds and a message indicating the nature of the error is displayed. If this happen...

  • Page 150

    6-8 workcentre pro 421 user guide memory error initial settings have been lost (due to a lengthy power failure, depleted battery, etc.). Press [clear] to restore the idle state. If this error message is repeatedly displayed machine programming has become corrupted. The machine must be reinitialized ...

  • Page 151: Error Codes

    Workcentre pro 421 user guide 6-9 basi c tr o ubl e s hoo ti ng error codes type error code probable cause corrective action call for service c01 - 05 call your local service representative. Temporary paper supply mechanism error c13 tray 1 error pull tray 1 out and push back in. If the problem pers...

  • Page 152

    6-10 workcentre pro 421 user guide transport jams in main body e08 transporting jam inside the adu. Open the side cover and exit cover of the copier and remove any jammed paper. Open the adu (auto duplex unit) cover and remove any jammed paper. Close covers afterwards. E09 time out error at the pape...

  • Page 153

    Workcentre pro 421 user guide 6-11 basi c tr o ubl e s hoo ti ng e43 adu (auto duplex unit) is opened during copying. Open the side cover and exit cover and remove any jammed paper. Also if you have an adu (auto duplex unit), a job separator or an offset catch tray, open the cover and remove any jam...

  • Page 154: Image Quality Problems

    6-12 workcentre pro 421 user guide image quality problems various situations can affect the quality of the output. Check the following conditions to ensure optimum copy and print performance. If you still cannot resolve the problem, contact the key operator or a local service representative. - do no...

  • Page 155: Machine Defaults & Setups

    Workcentre pro 421 user guide 7-1 mach ine defa ults & se tup s 7 machine defaults & setups as delivered the machine has the factory default settings. This chapter lists the settings that are customer changeable and step by step instructions on how to change them..

  • Page 156: Changing Machine Defaults

    7-2 workcentre pro 421 user guide changing machine defaults use the following instructions to access the machine default options. Instructions for customizing each machine default setting is then provided. Note: some options are not available in all markets and for every machine configuration. There...

  • Page 157: Paper Trays

    Workcentre pro 421 user guide 7-3 mach ine defa ults & se tup s paper trays use the paper trays setting to select the paper size and orientation for each tray. You can also determine the paper tray that will be used as a default. This will be automatic selection or tray 1. ½ use the scroll key to se...

  • Page 158

    7-4 workcentre pro 421 user guide ½ use the scroll keys and to select the tray you have changed, then press the [enter] key. ½ use the scroll keys and to select the paper size and orientation you have installed in the tray and then press the [enter] key. Paper tray size 01. Tray1 02. Tray2 03. Bypas...

  • Page 159: Timers

    Workcentre pro 421 user guide 7-5 mach ine defa ults & se tup s timers use the timers setting to set the default time for time out, standby mode and sleep mode. Time out time out clears any features that may have been selected and returns to the standby mode. ½ use the scroll key to select [timers] ...

  • Page 160: Standby Mode

    7-6 workcentre pro 421 user guide standby mode the default setting is to automatically switch into standby mode after remaining idle for 15 minutes. The lcd screen is visible and the message ‘standby’ is displayed. To activate the machine, press any key on the control panel or open the document glas...

  • Page 161: Sleep Mode

    Workcentre pro 421 user guide 7-7 mach ine defa ults & se tup s sleep mode the default setting is for the machine to automatically power down 15 minutes after the machine enters standby mode. To activate the machine, press any key on the control panel or open the document glass cover or document fee...

  • Page 162

    7-8 workcentre pro 421 user guide ½ use the scroll keys or to select the required value between 3 and 240 minutes. The following values are selectable: 3, 5, 10, 15, 20, 25, 30, 35, 40, 45, 50, 55, 60, 70, 80, 90, 100, 110, 120, 150, 180, 210 and 240 minutes. ½ press [enter]. ½ press [features] key ...

  • Page 163: Interrupt Key

    Workcentre pro 421 user guide 7-9 mach ine defa ults & se tup s interrupt key use the interrupt key option to enable or disable the interrupt function. ½ select [interrupt key] using the scroll key and press [enter]. Machine defaults 04. Speaker volume 05. Department code 01. Paper trays 02. Timers ...

  • Page 164: Speaker Volume

    7-10 workcentre pro 421 user guide speaker volume there are two speaker volume selections available: - alarm volume - when the machine has an error an alarm rings to notify the user. - key touch volume - when you make any selection or touch any key on the control panel the machine bleeps. ½ select [...

  • Page 165: Department Codes

    Workcentre pro 421 user guide 7-11 mach ine defa ults & se tup s department codes use of the machine can be limited to authorised personnel within a department by setting up department codes. Within the department codes function you can assign one master code for the administrator, and up to 98 depa...

  • Page 166

    7-12 workcentre pro 421 user guide setup of the master department code ½ use the scroll key to select [department code], and then press [enter]. Machine defaults 01. Paper trays 02. Timers 03. Interrupt key 04. Speaker volume 05. Department code ½ to enable the department code function, select [on] ...

  • Page 167

    Workcentre pro 421 user guide 7-13 mach ine defa ults & se tup s setup of individual department codes note: if you entered the master code to gain access to the machine, you will not have to enter it again here. ½ use the scroll key to select [department code], and then press [enter]. Machine defaul...

  • Page 168

    7-14 workcentre pro 421 user guide ½ using the numeric keypad enter the first 2 digit department number you want to setup, between 2 and 99. ½ press [enter]. Department codes enter master code (1) or enter department code (2 - 99) 6 ½ using the numeric keypad, enter a 5 digit department code and pre...

  • Page 169

    Workcentre pro 421 user guide 7-15 mach ine defa ults & se tup s modifying and deleting department codes note: if you entered the master code to gain access to the machine, you will not have to enter it again here. ½ use the scroll key to select [department code], and then press [enter]. Machine def...

  • Page 170

    7-16 workcentre pro 421 user guide ½ using the numeric keypad enter the 2 digit department number you want to modify or delete. ½ enter [1] to modify the master code, or between [2] and [99] to modify the individual department codes. ½ press [enter]. Department codes enter master code (1) or enter d...

  • Page 171

    Workcentre pro 421 user guide 7-17 mach ine defa ults & se tup s ½ to change the code details, select [modify] and press [enter]. ½ make the changes required and press [enter]. Department codes 1. Delete 2. Modify 3. Retain department codes department number: 06 enter department code : ½ to exit wit...

  • Page 172: Using Department Codes

    7-18 workcentre pro 421 user guide using department codes once the department codes have been setup, the ready mode screens prompt users to enter a department code before access to the copy function is allowed. Hint: the department code report can be printed to view the machine usage for each depart...

  • Page 173: Printing Reports

    Workcentre pro 421 user guide 7-19 mach ine defa ults & se tup s printing reports there are two reports that can be printed from the machine: - department code - setting report note: some options are not available in all markets and for every machine configuration. Therefore, feature numbering can v...

  • Page 174: Department Code Report

    7-20 workcentre pro 421 user guide department code report the department code report lists the department codes. The usage for each department is listed by number of pages copied. If you enter the master code, the report lists the master department code and all departments. If you enter a department...

  • Page 175: Settings Report

    Workcentre pro 421 user guide 7-21 mach ine defa ults & se tup s settings report the settings report prints a list of each machine function and the current settings. Memory size total pages scanned printed machine defaults paper trays tray1 tray2 bypass timers time out standby mode sleep mode interr...

  • Page 176

    7-22 workcentre pro 421 user guide to print the settings report: note: total pages represents the grand total for scanned and printed pages, it is not the same as drum count that is found on the activity report. Note: the firmware identification number is located at the top of the settings report. R...

  • Page 177: Changing The Initial Setup

    Workcentre pro 421 user guide 7-23 mach ine defa ults & se tup s changing the initial setup initial setup allows the user to localise their machine and customize to meet their individual needs. The following are the setups available: - date & time - localization - language - machine serial number - ...

  • Page 178: Date & Time

    7-24 workcentre pro 421 user guide date & time setting setting allows users to view and edit the current date & time information. ½ ensure [date & time] is selected and press [enter]. Initial setup 01. Date & time 02. Localization 03. Language 04. Machine serial number 05. Customer support 06. Netwo...

  • Page 179: Time Format

    Workcentre pro 421 user guide 7-25 mach ine defa ults & se tup s time format use the time format setting to select a 12 hour or 24 hour clock. ½ change the settings using the scroll keys and numeric keypad. Use the scroll key to select the digit/entry requiring change. Enter a new digit using the nu...

  • Page 180: Date Format

    7-26 workcentre pro 421 user guide date format use the date format setting to select the date order, for example the year, the month, the day or the month, the day, the year etc. Month format use the month format setting to choose whether to display the month using numeric digits or the month name. ...

  • Page 181

    Workcentre pro 421 user guide 7-27 mach ine defa ults & se tup s ½ select the option required using the scroll key and press [enter]. ½ press [features] key to return to the features mode. Month format 1. Numeric 2. Name.

  • Page 182: Localization

    7-28 workcentre pro 421 user guide localization use the localization setting to select whether to display measurements in inches or millimetres. ½ select [localization] using the scroll key and press [enter]. Initial setup 01. Date & time 02. Localization 03. Language 04. Machine serial number 05. C...

  • Page 183: Language

    Workcentre pro 421 user guide 7-29 mach ine defa ults & se tup s language use the language setting to select which language the screen will use. ½ select [language] using the scroll key and press [enter]. Initial setup 01. Date & time 02. Localization 03. Language 04. Machine serial number 05. Custo...

  • Page 184: Machine Serial Number

    7-30 workcentre pro 421 user guide machine serial number for easy reference the machine serial number can be stored in the setups. Note: to locate the machine serial number, refer to chapter 1 - about this guide, page 1-4. ½ select [machine serial number] using the scroll key and press [enter]. Init...

  • Page 185: Customer Support

    Workcentre pro 421 user guide 7-31 mach ine defa ults & se tup s customer support use this option to store the xerox customer support telephone number and the xerox supplies telephone number. . ½ select [customer support] using the scroll key and press [enter]. Initial setup 01. Date & time 02. Loca...

  • Page 186: Xerox Supply Number

    7-32 workcentre pro 421 user guide xerox supply number . ½ select [xerox supply number] using the scroll key and press [enter]. Customer support 01. Customer support number 02. Xerox supply number ½ use the numeric keypad to enter your xerox supply telephone number and press [enter]. ½ press [featur...

  • Page 187: Network

    Workcentre pro 421 user guide 7-33 mach ine defa ults & se tup s network the network settings are used to install and configure the workcentre pro 421 on your network. This task must be performed by a trained system administrator. Instructions for configuring the network settings and installing the ...

  • Page 188: Menu Map

    7-34 workcentre pro 421 user guide menu map the menu map contains a list of all the settings provided in machine status. Note: some options are not available in all markets and for every machine configuration. Therefore, feature numbering can vary. Quick pathway ½ machine status ½ menu map ½ to acce...

  • Page 189: Self Test

    Workcentre pro 421 user guide 7-35 mach ine defa ults & se tup s self test automatic test a series of machine tests can be carried out by the user to enable you to understand the performance of the machine and diagnose any problems it may have. Various tests are available from the self test option. ...

  • Page 190: Individual Test

    7-36 workcentre pro 421 user guide individual test these individual tests are available. The auto test screen displays during testing. Auto test 01. Auto test -------------------------------------------------- ½ the “completed” message displays when the test is complete. ½ press [features] key to re...

  • Page 191: Print Test Result

    Workcentre pro 421 user guide 7-37 mach ine defa ults & se tup s print test result ½ use the scroll key to select [print test result]. Press [enter]. Self test 01. Auto test 02. Individual test 03. Print test result ½ the “printing accepted” message displays and the test results are printed. ½ press...

  • Page 192: Customer Support Number

    7-38 workcentre pro 421 user guide customer support number this option displays the customer support number entered using the initial setup options. Note: some options are not available in all markets and for every machine configuration. Therefore, feature numbering can vary. Quick pathway ½ machine...

  • Page 193: Machine Serial Number

    Workcentre pro 421 user guide 7-39 mach ine defa ults & se tup s machine serial number this option displays the serial number of your machine. Note: some options are not available in all markets and for every machine configuration. Therefore, feature numbering can vary. Quick pathway ½ machine statu...

  • Page 194: Xerox Supply Number

    7-40 workcentre pro 421 user guide xerox supply number this option displays the telephone number to call for ordering supplies from xerox. Note: some options are not available in all markets and for every machine configuration. Therefore, feature numbering can vary. Quick pathway ½ machine status ½ ...

  • Page 195: Total Print Counter

    Workcentre pro 421 user guide 7-41 mach ine defa ults & se tup s total print counter this option displays the total number of prints the machine has done. Note: some options are not available in all markets and for every machine configuration. Therefore, feature numbering can vary. Quick pathway ½ m...

  • Page 196: Machine Revisions

    7-42 workcentre pro 421 user guide machine revisions use this option to view a list of machine revisions. Note: some options are not available in all markets and for every machine configuration. Therefore, feature numbering can vary. Quick pathway ½ machine status ½ machine revisions ½ to access thi...

  • Page 197: Appendix A - Safety Notes

    Workcentre pro 421 user guide a-1 ap pe ndix a - sa fet y note s appendix a - safety notes your xerox product and supplies have been designed and tested to meet strict safety requirements. These include safety agency approval, and compliance to established environmental standards. Please read the fo...

  • Page 198

    A-2 workcentre pro 421 user guide use of an extension cord with this product is not recommended or authorized. Users should check building codes and insurance requirements if a properly earthed extension cord is to be used. Ensure that the total ampere ratings of the products plugged into the extens...

  • Page 199: Safety Standards

    Workcentre pro 421 user guide a-3 ap pe ndix a - sa fet y note s never defeat interlock switches. Machines are designed to restrict operator access to unsafe areas. Covers, guards and interlock switches are provided to ensure that the machine will not operate with covers opened. Do not put your hand...

  • Page 200: Regulatory Information

    A-4 workcentre pro 421 user guide regulatory information the ce marking applied to this product symbolizes xerox limited declaration of conformity with the following applicable directives of the european union as of the dates indicated: january 1, 1995: council directive 73/23/eec amended by council...

  • Page 201

    Workcentre pro 421 user guide a-5 ap pe ndix a - sa fet y note s warning:in order to allow this equipment to operate in proximity to industrial, scientific and medical (ism) equipment, the external radiation from the ism equipment may have limited or special mitigation measures taken. Warning:this i...

  • Page 202: Laser Safety

    A-6 workcentre pro 421 user guide laser safety caution: use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. With specific regard to lasers, the equipment complies with laser product performance standards set by gov...

  • Page 203

    Workcentre pro 421 user guide a-7 ap pe ndix a - sa fet y note s question: what is the electricity at work regulation? Answer: the electricity at work regulation 1989 came into force in england and wales on the 1 april 1990. This 1989 regulation places a duty on all employers and self- employed pers...

  • Page 204

    A-8 workcentre pro 421 user guide question: does the xerox equipment in my premises comply with the electricity at work regulations? Answer: all employers and self-employed persons must ensure that the electrical systems in their premises are safe. This will include ensuring xerox equipment in such ...

  • Page 205: Certification To 1999/5/ec

    Workcentre pro 421 user guide a-9 ap pe ndix a - sa fet y note s please contact us if you have any queries regarding the information provided in this document. Environment, health and safety xerox limited po box 17 bessemer road welwyn garden city herts al7 1he england tel number +44 (0) 1707 353434...

  • Page 206: Fcc Regulations

    A-10 workcentre pro 421 user guide note: although this product can use either loop disconnect (pulse) or dtmf (tone) signalling it is recommended that it is set to use dtmf signalling. Dtmf signalling provides reliable and faster call set-up. Modification, connection to external control software or ...

  • Page 207

    Workcentre pro 421 user guide a-11 ap pe ndix a - sa fet y note s the ren is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your number is called. In most, but not all areas, the sum of the rens of all devices should n...

  • Page 208

    A-12 workcentre pro 421 user guide the telephone company will, where practical, notify you when they need to temporarily disconnect service. However, if action is reasonable and necessary, but prior notice is not practical, they may still temporarily disconnect your service. In such cases they must:...

  • Page 209: Canadian Certification

    Workcentre pro 421 user guide a-13 ap pe ndix a - sa fet y note s canadian certification notice: the industry canada label on the machine identifies certified equipment. This certification means that the equipment meets certain telecommunications networks protective, operational and safety requireme...

  • Page 210: Environmental Compliance

    A-14 workcentre pro 421 user guide environmental compliance energy star ® xerox corporation designed this product to comply with the guidelines of the energy star ® program of the environmental protection agency. As an energy star ® partner, xerox has determined that this product meets the energy st...

  • Page 211: Appendix B - Specifications

    Workcentre pro 421 user guide b-1 ap pe n d ix b - sp ec if ic at io ns appendix b - specifications the workcentre pro 421 adheres to strict specifications, approvals and certifications. These specifications are designed to provide for the safety of users and to ensure that the machine operates in a...

  • Page 212: Machine Specifications

    B-2 workcentre pro 421 user guide machine specifications hardware configuration workcentre pro 421e simplex digital copier with a document glass, a single paper tray, a bypass tray and a stand. Workcentre pro 421de simplex digital copier with an automatic document feeder (adf), one paper tray, a byp...

  • Page 213: Copy Speed

    Workcentre pro 421 user guide b-3 ap pe n d ix b - sp ec if ic at io ns height - 1041 mm (41 inches) copy speed a4 - 21 cpm a3 - 12 cpm letter (8.5 x 11) - 21 cpm legal (8.5 x 14) - 14 cpm ledger (11 x 17) - 12 cpm copy magnifications zoom range 25% to 400% in 1% increments fixed ratios: warm-up tim...

  • Page 214: Paper Supply

    B-4 workcentre pro 421 user guide automatic document feeder and duplex automatic document feeder adf capacity: 50 sheets dadf capacity: 100 sheets paper sizes: a5 to a3 (5.5x8.5” to 11x17”) paper weights: 60 - 120 g/m 2 (16 - 32 lb) paper supply trays 1 & 2 capacity: 550 sheets of 80 g/m 2 (20 lb) p...

  • Page 215: Centre Tray

    Workcentre pro 421 user guide b-5 ap pe n d ix b - sp ec if ic at io ns for use in bypass tray only: transparency: a4 xerox 3r96019 letter (8.5 x 11) xerox 3r3028 labels: a4 xerox 3r97400 (1 up)* a4 xerox 3r97408 (24 up)* letter (8.5 x 11) xerox 3r4472 (8 up)* letter (8.5 x 11) xerox 3r4469 (33 up)*...

  • Page 216: Gdi Print Driver

    B-6 workcentre pro 421 user guide gdi print driver a gdi printer driver is available for the workcentre pro 421 copier products - you can download it from the ’drivers’ area of www.Xerox.Com. A user guide and installation instructions are included within the downloaded printer driver software. The p...

  • Page 217: Index

    Xerox workcentre pro 421 user guide index-i in de x index numerics 2 sided printing, printer driver 4-20 2-sided 3-18 1>1 sided 3-18 1>2 sided 3-18 2>1 sided 3-18 2>2 sided 3-18 2-up 3-23 a about tab, printer driver 4-35 added features copy 3-15 added features, copy 2-sided 3-18 2-up 3-23 annotation...

  • Page 218

    Index-ii xerox workcentre pro 421 user guide workcentre pro 421 5-2 clear all key 2-12 collation, printer driver 4-20 components 2-9 auto duplex unit (adu) 2-9 automatic document feeder (adf) 2-9 bypass tray 2-10 duplex automatic document feeder (dadf) 2-9 offset catch tray (oct) 2-9 optional memory...

  • Page 219

    Xerox workcentre pro 421 user guide index-iii in de x energy saving 2-15 energy star a-14 enter key 2-13 enter the quantity 3-7 error codes 6-9 error messages 6-7 error messages and codes 6-7 event log list, print 4-38 exit key 2-13 f features 2-18 press the features key 3-5 select the copy features...

  • Page 220

    Index-iv xerox workcentre pro 421 user guide interrupt key 7-9 paper trays 7-3 speaker volume 7-10 timers 7-5 machine defaults & setups 7-1 machine defaults, changing 7-2 machine revisions 7-42 machine serial number 7-30 , 7-39 machine specifications b-2 machine status 2-18 machine status options 2-...

  • Page 221

    Xerox workcentre pro 421 user guide index-v in de x power switch location 2-14 powering off 2-14 powering on 2-14 press start 3-8 press the features key 3-5 print 4-1 default settings 4-36 gdi print driver 4-2 network print drivers 4-2 print drivers 4-2 printer driver features 4-13 printing procedur...

  • Page 222

    Index-vi xerox workcentre pro 421 user guide setting report 7-21 resolution, printer driver 4-26 retrieve the print job 4-7 s safety notes appendix a a-1 safety standards a-3 saving power 2-15 select paper document body, printer driver 4-18 front cover, printer driver 4-19 separators, printer driver...

  • Page 223

    Xerox workcentre pro 421 user guide index-vii in de x using job interrupt 3-9 , 4-12 w walk-up screen copy 2-2 warm-up time b-3 warning light 2-13 warning lights, control panel 2-11 warnings, conventions 1-8 watermarks, printer driver 4-33 workcentre pro 421de 2-5 options 2-5 workcentre pro 421dei 2...

  • Page 224

    Index-viii xerox workcentre pro 421 user guide.