Ximeta NetDisk Mini MNC10-40 User Manual - Chapter 11 Product Warranty
NetDisk
®
User Manual
Network Direct Attached Storage / NDAS
®
XIMETA, Inc
19
www.XIMETA.com
Chapter 11 Product Warranty
XIMETA, Inc. provides a warranty for its product only if the buyer originally purchased the product from:
XIMETA, or an authorized Reseller / Distributor.
Limited Hardware Warranty: XIMETA warrants that the hardware portion of the XIMETA products ("Hardware")
described below will be free from material defects in workmanship and materials from the date of original retail
purchase of the Hardware, for the period set forth (“Warranty Period”).
Limited Warranty for the Product(s) is defined as follows:
Hardware (NetDisk unit, excluding power supplies)
XIMETA’s sole obligation shall be to repair or replace the defective device at no charge to the original owner.
Such repair or replacement will be rendered by XIMETA at an Authorized XIMETA Service Office. The replace-
ment Hardware need not be new or of an identical make, model or part; XIMETA may in its discretion replace the
defective hardware (or any part thereof) with any reconditioned product that XIMETA reasonably determines is
substantially equivalent (or superior) in all material respects to the defective Hardware. The Warranty Period shall
extend for an additional ninety (90) days after any repaired or replaced Hardware is delivered. If a material defect
is incapable of correction, or if XIMETA determines in its sole discretion that it is not practical to repair or replace
the defective Hardware, the price paid by the original purchaser for the defective Hardware will be refunded by
XIMETA upon receipt of the defective Hardware. All Hardware (or any part thereof) that is replaced by XIMETA, or
for which the purchase price is refunded, shall become the property of XIMETA upon replacement or refund.
Limited Software Warranty: XIMETA warrants that the software portion of the product (“Software”) will substantially
conform to XIMETA's then current functional specification for the Software, as set forth in the applicable documen-
tation, from the date of original delivery of the Software for a period of ninety (90) days (“Warranty Period”), only if
the Software is properly installed on approved hardware and operated as contemplated in its documentation. XI-
META further warrants that, during the Warranty Period, the magnetic media on which XIMETA delivers the Soft-
ware will be free of physical defects. XIMETA’s sole obligation shall be to replace the non-conforming Software (or
defective media) with Software that substantially conforms to XIMETA’s functional specifications for the Software.
Except as otherwise agreed by XIMETA in writing, the replacement Software is delivered. If a material non-
conformance is incapable of correction, or if XIMETA determines in its sole discretion that it is not practical to re-
place the non-conforming Software, the price paid by the original license for the non-conforming Software will be
refunded by XIMETA; provided that the non-conforming Software (and all copies thereof) is first returned to XI-
META. The license granted respecting any Software for which a refund is given automatically terminates.
What You Must Do For Warranty Service:
Registration is conducted via a link on our Website (http://www.XIMETA.com). Each product purchased must be
individually registered for warranty service within ninety (90) days after it is purchased and/or licensed.
FAILURE TO PROPERLY TO REGISTER MAY AFFECT THE WARRANTY FOR THE PRODUCT.
Submitting a Claim:
Any claim under this limited warranty must be submitted in writing before the end of the
Warranty Period to an Authorized XIMETA Service Office.
The customer must submit as part of the claim a written description of the Hardware defect or Software nonconfor-
mance in sufficient detail to allow XIMETA to confirm the same.