Zanussi ESL 6114 Instruction Book - Customer Care

In the event of your appliance requiring service, or if you wish

to purchase spare parts please contact your local Service

Force Centre by telephoning:

08705 929929

Your telephone call will be automatically routed to the Service

Force centre covering your post code area. 

For the address of your local Service Force Centre and further

information about Service Force, please visit the website at

www.serviceforce.co.uk

Before calling out an engineer, please ensure you read the

details under the heading Something not working.

When you contact the Service Force Centre you will need to

give the following details:

1. Your name, address and post code

2. Your telephone number

3. Clear and concise details of the fault

4. The model and serial number (found on the rating plate)

5. The purchase date

Please note that a valid purchase receipt or guarantee

documentation is required for in-guarantee service calls.

For Customer Service in Ireland please contact us at the

address below:

Zanussi

Electrolux Group (Irl) Ltd

Long Mile Road

Dublin 12

Republic of Ireland

Tel: + 353 (0)1 4090751

Email: service.eid@electrolux.ie

Customer Care

Department

For general enquiries concerning your Zanussi appliance or for

further information on Zanussi products please contact our

Customer Care Department by letter or telephone at the

address below or visit our website at www.zanussi.co.uk

Customer Care Department

Zanussi

55-77 High Street

Slough

Berkshire

SL1 1DZ

Tel: 08705 727727 (

*

)

*

calls to this number may be recorded for training purposes

If after all these checks, the problem persists, contact your

local Service Force Centre, quoting the model (Mod.), product

number (PNC) and serial number (S.N.). 

This information can be found on the rating plate located on

the side of the dishwasher door (see picture).

So that you always have these numbers at hand, we

recommend you to make a note of them here:

Mod. : . . . . . . . . . . . . . . . . . . 

PNC : . . . . . . . . . . . . . . . . . . 

S.N. : . . . . . . . . . . . . . . . . . . 

This product should be serviced by an authorised service

engineer, and only genuine spare parts should be used.

Under no circumstances should you attempt to repair the

machine yourself. 

Repairs carried out by inexperienced persons may cause injury

or serious malfunctioning. Contact your local Service Force

Centre.

Always insist on genuine spare parts.

14

RA08

Service and Spare Parts