Zanussi ZM17TG User Manual - Guarantee Conditions
ZM17TG
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Zanussi offer the following guarantee to the first purchaser of this appliance:
1. The guarantee is valid for 12 months commencing when the appliance is handed over to the first retail
purchaser, which must be verified by purchase invoice or similar documentation. The guarantee does not
cover commercial use.
2. The guarantee covers all parts or components which fail due to faulty workmanship or faulty material. The
guarantee does not cover appliances where defects or poor performance are due to misuse, accidental
damage, neglect, faulty installation, unauthorised modification or attempted repair, commercial use or
failure to observe requirements and recommendations set out in the instruction book. This guarantee does
not cover such parts as light bulbs, removable glassware, or plastic.
3. Should guarantee repairs be necessary the purchaser must inform the nearest customer service office
(ZANUSSI’s service or authorised agent). ZANUSSI reserves the right to stipulate the place of repair (i.e.
the customer’s home, place of installation or ZANUSSI workshop).
4. The guarantee or free replacement includes both labour and materials.
5. Repairs carried out under guarantee do not extend the guarantee period for the appliance. Parts removed
during guarantee repairs become the property of ZANUSSI.
6. The Purchaser’s statutory rights are not affected by this guarantee.
European Guarantee
If you should move to another country within Europe then your guarantee moves with you to your new home
subject to the following qualifications:
•
The guarantee starts from the date you first purchased your product
•
The guarantee is for the same period and to the same extent for labour and parts as exists in the new
country of use for this brand or range of products
•
This guarantee relates to you and cannot be transferred to another user
•
Your new home is within the European Community (EC) or European Free Trade Area
•
The product is installed and used in accordance with our instructions and is only used domestically, i.e. a
normal household
•
The product is installed taking into account regulations in your new country
Before you move please contact your nearest Customer Care centre, listed below, to give them details of your
new home. They will then ensure that the local Service Organisation is aware of your move and able to look
after you and your appliances.
France
Senlis
+33 (0) 3 44 62 20 13
Germany
Nürnberg
+49 (0) 800 234 7378
Italy
Pordenone
+39 (0) 800117511
Sweden
Stockholm
+46 (0) 20 78 77 50
UK
Slough
+44 (0) 1753 219898